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Computer specialist vs computer support technician

The differences between computer specialists and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer specialist and a computer support technician. Additionally, a computer specialist has an average salary of $75,950, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a computer specialist include data entry, troubleshoot and computer system. The most important skills for a computer support technician are customer service, technical support, and computer support.

Computer specialist vs computer support technician overview

Computer SpecialistComputer Support Technician
Yearly salary$75,950$41,852
Hourly rate$36.51$20.12
Growth rate10%10%
Number of jobs75,054121,180
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does a computer specialist do?

A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

Computer specialist vs computer support technician salary

Computer specialists and computer support technicians have different pay scales, as shown below.

Computer SpecialistComputer Support Technician
Average salary$75,950$41,852
Salary rangeBetween $59,000 And $97,000Between $34,000 And $51,000
Highest paying CitySeattle, WALompoc, CA
Highest paying stateWashingtonCalifornia
Best paying companyAppleLawrence Livermore National Laboratory
Best paying industryProfessionalManufacturing

Differences between computer specialist and computer support technician education

There are a few differences between a computer specialist and a computer support technician in terms of educational background:

Computer SpecialistComputer Support Technician
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Computer specialist vs computer support technician demographics

Here are the differences between computer specialists' and computer support technicians' demographics:

Computer SpecialistComputer Support Technician
Average age4242
Gender ratioMale, 70.8% Female, 29.2%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer specialist and computer support technician duties and responsibilities

Computer specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install Cisco routers and diagnose switch & hub connectivity issues.
  • Insure proper T1 circuit termination and testing before installing Cisco routers.
  • Troubleshooted/Fix code bugs, configuration problems (web application level) and SQL server errors.
  • Used a variety of complex SQL query techniques (store procedures, data modeling).
  • Service responsibilities include building IBM compatible computers and upgrades, installing and maintaining Novell networks.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Computer specialist vs computer support technician skills

Common computer specialist skills
  • Data Entry, 8%
  • Troubleshoot, 7%
  • Computer System, 7%
  • Technical Support, 6%
  • Desk Support, 4%
  • Network Printers, 4%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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