Director of laboratory operations full time jobs - 82 jobs

What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Financial Operations Support - Columbus, OH (Hybrid) 📍 Hybrid - Columbus, OH 💰 $19.50 to 22.00/hr 🎓 Bachelor's degree required | Internship experience accepted 🕒 Full-time, Contract (6-12 months with potential extension) We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry. What You'll Do: Support daily financial operations and client account activities Provide customer service support as needed, assisting with client inquiries and account-related requests Review, verify, and maintain account documentation and transactions Collaborate with internal teams to resolve escalations and ensure accuracy Maintain compliance with firm policies and regulatory requirements Contribute to process improvements and operational efficiency What We're Looking For: Bachelor's degree required (Finance, Business, or related field preferred) Strong attention to detail and organizational skills Proficient in Microsoft Excel and other office applications Excellent communication and teamwork abilities This position is open to local candidates only - applicants must be located in Ohio Why You'll Love It Gain exposure to private banking and wealth management operations. Build your career foundation with a top financial client known for professional growth. Work in a structured, team-oriented environment with strong mentorship and support. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 💡 Interested? Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position directs planning, organization, and operation of the laboratory services. The position is responsible for the overall coordination of testing processes within the campus and in conjunction with other OhioHealth hospitals and OhioHealth Laboratory Services. **Responsibilities And Duties:** 60% Manages all aspects of the hospital laboratory services to meet customer needs and support hospital and department balanced scorecard goals. This includes: direct responsibility for Laboratory operations and ownership/coordination of cross-functional, laboratory-related processes through leadership with Nursing, other departments, the medical staff, and administration. The Director is responsible for the development and management of department operating and capital budgets, as well as personnel issues within the department. 15% Ensures Laboratory Department complies with relevant Joint Commission, CAP, CLIA, and FDA standards, as well as any other state/federal/local agency rules or professional standards. Ensures hospital complies with blood handling and use standards as defined by JCAHO and any other state/federal/local regulatory body. 15% Represents the RMH Laboratory Department on appropriate hospital/system committees 10% Participates in other activities within the hospital or system as necessary. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Field of Study: laboratory medicine Field of Study: Advanced degree in healthcare management or business. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Lab Administration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: + Educating associates on Banfield guidelines/practices + Budgeting and planning for the hospital + Dealing with daily operations + Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: + Strong organizational, communication and interpersonal skills + A knack for problem solving + Conflict management experience + Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: + Connections to learning experiences + Networking opportunities + Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION + Salary range for this role is $63,822.10 - $85,187.47. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. + Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: + Medical, Dental, Vision + Basic Life (company paid) & Supplemental Life + Short- and Long-Term Disability (company paid) + Flexible Spending Accounts + Commuter Benefits* + Legal Plan* + Health Savings Account with company funding + 401(k) with generous company match* + Paid Time Off & Holidays* + Paid Parental Leave + Student Debt Program (for FT DVMs) + Continuing Education allowance for eligible positions* + Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Columbus, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL

Director of Operations - 2505319 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for an Director of Operations. The right candidate will be responsible for assisting the Division President develop the operating plans for the division. Directs and coordinates the day-to-day business operations to ensure the achievement of the division's business objectives. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works with the Division President to establish the business plan and goals for division profitability and growth Works with the Division President to oversee all operations of the division, including administration, production, organizational development, and product design Review operations and performance of the different aspects of the division. Works with Division President to take corrective action as deemed necessary to achieve goals Focus daily on processes and procedures to maximize resources to meet division goals and objectives Promote an atmosphere of accountability that focuses on quality and customer satisfaction Foster environment and processes to create repeat customers Recognize talent, recruit, retain and motivate a team across all functions required to run a successful division Ensure the management staff receives adequate functional data, assistance and service from staff groups/departments Oversee the Purchasing, Estimating, Design, and Permitting Departments Establish production and quality control standards, develop budget and cost controls, obtain data regarding types, quantities, specifications, and delivery dates of products ordered Determine responsibilities of assigned organization and staff positions to accomplish business objectives Build strategic relationships and a network of business contacts Ensure all employees represent D.R. Horton, Inc. and the division professionally to the public and local government offices Ensure division compliance with all company policies and procedures and enforce all established standards Work with Division President to provide counsel, guidance and coaching to the management staff in developing their personal management, capabilities and professional skills Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Supervisory Responsibilities Directly manages two or more employees in the Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience Bachelor's degree in Construction, Business Management or related field from a four-year college or university Seven to ten years related experience, homebuilding experience Must have a vehicle and a valid driver's license Basic accounting or finance knowledge Demonstrated strong managerial and leadership background, providing a successful record of setting, establishing and meeting goals Possess exceptional interpersonal, written and verbal communication skills Ability to train, mentor and motivate Proficiency with MS Office and email Preferred Qualification Must be motivated to succeed and focus on execution Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Operations Primary Location: Ohio-Columbus Organization: Home Builder Schedule: Full-time Job Posting: Dec 12, 2025, 6:00:00 AM

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: As the Sr. Manager, Compounding Operations, you will lead a team of Specialists (CAPA/Deviation, Documentation, Validations, & OpEx) that is responsible for meeting and maintaining productivity and quality standards within our compounding operations. You will support a brand-new, state-of-the-art facility that requires experience in scaling the business without compromising quality and compliance. You will be a key leader in daily operations, driving continuous improvement, and increasing building capacity within the labs to meet growing demands. This role is based onsite in our New Albany, OH facility and will report to the Director of Operations, Non-Sterile Compounding 503A | 503B. You Will: * Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational Excellence * Own productivity, quality, and compliance performance across compounding operations Support ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standards * Drive continuous improvement initiatives to increase lab throughput, efficiency, and capacity * Partner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environment * Identify operational constraints and implement scalable, compliant solutions to meet growing demand * Provide day-to-day leadership presence within operations, ensuring consistent execution and accountability * Establish and monitor KPIs tied to safety, quality, output, and operational excellence Lead and support validation activities associated with equipment, processes, and facility expansion * Ensure robust documentation practices that support compliance, traceability, and right-first-time execution * Champion a culture of quality, compliance, and continuous improvement across the organization * Act as a key escalation point for operational risks, compliance gaps, and performance challenges You Have: * 8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy. * Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc. Works well with a team and independently. * Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc) * Attention to detail in a fast-paced environment. * Working knowledge of USP 795, 797, 800, and/or cGMP * Physical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs. * Bachelor's Degree preferred or relevant experience Our Benefits (there are more but here are some highlights): * Competitive salary & equity compensation for full-time roles * Unlimited PTO, company holidays, and quarterly mental health days * Comprehensive health benefits including medical, dental & vision, and parental leave * Employee Stock Purchase Program (ESPP) * 401k benefits with employer matching contribution * Offsite team retreats Conditions of Employment: * This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. * This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). * Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs. * Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

**Become a part of our caring community and help us put health first** The Director Denials Management provides leadership for the audit, appeal and review process to preserve and recover revenue while maintaining the highest level of clinical and regulatory integrity and compliance. Manages the Denials Management data analytics, denial and appeal process. The Director, Home Health Grievances & Appeals assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy. **Responsibilities:** + Oversee the process for direction and support to clinical and operational leadership regarding Medicare and governmental audit trends, denials, and any CMS initiative and/or demonstration projects. + Collaborates with leadership team in the development of an education plan to improve processes to preserve and recover revenue. + Analyzes region-wide outcome indicators to measure achievement of quantitative and qualitative standards. Assists in the development, implementation and analysis of internal and external benchmarking programs to measure the region's effectiveness in improving performance + Maintains region-wide Performance Improvement program which includes Customer Satisfaction, complaints, infection monitoring, Incident Reporting, and quarterly branch PI activity + Provides feedback and recommendations for changes to policies and processes, procedures and systems to enhance measures taken to improve performance + Communicate with Corporate leadership, Regional and Divisional leaders as appropriate to resolve issues that may place patients or the company at risk + Oversee educational in-services based on analysis of PI data and activities Acts as a resource for the Operations Support team and communicates Performance Improvement results + Participate in special projects and performs other duties as assigned. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree in Nursing or related field + 10-15 years progressively responsible experience in home health or hospice industry that includes performance improvement and outcomes measurement + 5 years' experience in a supervisory or teaching role + Thorough knowledge of health care policy, industry and related clinical practice + Knowledge in the interpretation and application of regulations and performance improvement standards + Strong Project management principles and clinical policy development/implementation required + Expert knowledge of all Medicare regulations and appeals processes + Excellent analytical skills with ability to interpret and apply regulatory requirements + Excellent verbal/written communication and presentation skills + Advanced knowledge with Payer requirements, ADR requests, Denials, Appeals, RAC/ZPIC and CERT responses + Must be able to work well independently and in a team environment + Excellent communication and organization skills + Strong attention to detail + Healthcare industry experience preferred + Must read, write and speak fluent English + Must have good and regular attendance + Approximate percent of time required to travel: 30% + Performs other related duties as assigned **Preferred Qualifications** + Master's Degree preferred + Licenses/Certification: RN, PT or OT preferred + More than 3 years of grievance and appeals experience + Strong knowledge in Microsoft Access or experience with SQL Server databases + Previous experience processing medical claims + Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish **Additional Information** **SSN Alert Statement** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. **Interview Format** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **WAH Internet Statement** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-30-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

JobID: 210696026 JobSchedule: Full time JobShift: : Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a Compliance and Operations Risk Test Manager in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. Job responsibilities * Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. * Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. * Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. * Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. * Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. Required qualifications, capabilities, and skills * 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. * Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. * Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. * Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. * Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.

Status: Full-Time, Exempt Reports To: General Manager Be Part of the Legacy. Build the Future of Easton. Easton Town Center is one of the nation's most recognized retail and mixed-use destinations-an environment that blends world-class experiences, hospitality, design, and placemaking. We are looking for a Director of Operations who thrives in complex environments, leads with vision and precision, and understands the art and science of operational excellence. This is not a back-of-house, behind-the-scenes role. This is a frontline leadership position responsible for shaping how millions of guests, hundreds of tenants, and multiple stakeholders experience Easton every day. You will protect and enhance one of the most iconic properties in the Midwest-its infrastructure, its beauty, its efficiency, and its long-term value. If you lead with intention, innovate with purpose, and want your work to be seen, felt, and appreciated across an entire city-within-a-city, this role is for you. What You'll Lead Operational & Team Leadership You will guide a team of managers across Maintenance & Repair, Operational Services, Infrastructure & Preventative Maintenance, and Grounds & Landscaping-bringing clarity, alignment, and momentum to a 24/7 operation. Build and develop strong leaders and bench strength. Drive accountability, safety, and performance. Set KPIs that matter-and deliver results that last. Property & Asset Operations You will oversee every system that keeps Easton running smoothly, reliably, and beautifully. Garages, surface lots, life safety, HVAC, plumbing, electrical, escalators/elevators, and fleet. Full preventative maintenance programs and smart work order practices. Routine inspections that uphold Easton's signature standard of excellence. Capital Planning & Major Systems You are the strategic mind behind multimillion-dollar decisions that protect Easton's long-term health. Create and manage capital plans for HVAC, roofing, roadways, electrical, and other infrastructure. Ensure major projects are scoped, bid, and executed flawlessly. Partner closely with Development and Tenant Coordination on projects happening in a live, high-profile environment. Grounds, Landscaping & Environmental Stewardship Easton's outdoor environment is one of its most defining features. You'll shape its beauty and sustainability. Landscaping strategy, seasonal displays, furnishings, irrigation, and exterior amenities. Snow/ice removal, sweeping, stormwater, and cleanliness standards. Support initiatives that reduce waste and conserve water/energy. Vendor, Contract & Association Management You will manage mission-critical vendor relationships and ensure seamless collaboration with the Easton Association. Oversee RFPs, scopes of work, compliance, and scheduling. Ensure safety, insurance, and overnight protocols are consistently enforced. Support ARC reviews, lighting standards, inspections, and reporting. Financial Performance & Data-Driven Decisions Lead CAM and capital budget development and forecasting. Approve purchasing and monitor budget performance. Use work order analytics, utility data, and inspection trends to optimize operations and control costs. Safety, Risk & Emergency Preparedness Ensure proper documentation of incidents, inspections, and corrective actions. Support risk mitigation programs. Partner with Public Safety during weather events, outages, or life safety situations. Tenant, Guest & Stakeholder Relations You are a critical bridge between Operations and the guest/tenant experience. Resolve tenant operational issues quickly and professionally. Communicate property updates and construction impacts. Collaborate with Guest Experience & Marketing to ensure Easton always looks and feels exceptional. Systems, Technology & Innovation Optimize work order systems, BAS, and property technologies. Identify process improvements and implement best practices. Enhance reporting, recordkeeping, and communication systems. What You Bring Bachelor's degree required; preferred in Business, Engineering, Construction, Facilities, or similar. 7-10 years of progressive operations/facilities/property management leadership. Experience in large-scale, campus-style, mixed-use, or public-facing environments is a strong plus. Proven ability to lead managers and 24/7 operational teams. Expertise with capital planning, vendor management, budgeting, and construction/tenant coordination. Tech-savvy with Excel, Outlook, work order platforms, and building automation systems. Competencies That Drive Success Strategic thinking with flawless execution Leadership that elevates people and operations Service mindset with a guest and tenant focus Strong financial and business acumen Collaboration, influence, and professional communication Problem solver with creativity and resilience Meticulous attention to detail Work Environment This role is dynamic-you will move seamlessly between office spaces, mechanical rooms, rooftops, garages, exterior grounds, and active construction zones. You should be comfortable with varying weather conditions, heights, occasional noise, and walking a large campus daily. Physical requirements include regular talking/hearing, frequent walking and standing, and occasional lifting up to 25 pounds. Why Easton Because this role isn't just about maintaining a property-it's about leading one of the most well-known experiential environments in the country. Your impact will be visible, meaningful, and directly tied to Easton's continued status as a best-in-class destination. Other Notes This job description isn't exhaustive. Like Easton itself, the role will evolve-flexibility and adaptability are key.

Are you a proven B2B sales leader with experience building, coaching, and leading high-performing account management teams? Do you thrive in performance-driven environments where Client retention, growth, and team development define success? City Wide Facility Solutions of Columbus is seeking a Director of Operations to lead our Facility Solutions Managers and drive client satisfaction, retention, and revenue growth. This role owns the performance of our client portfolio, leads a team of revenue-generating managers, and ensures City Wide delivers exceptional service while achieving growth and profitability goals. This is an opportunity with a base salary of $80k+ and uncapped commission, designed for a leader who wants real impact and accountability. Who Are We: We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! Essential Functions Lead, develop, and manage a high-performing team of Facility Service Managers (FSMs) and operational staff, including hiring, training, and ongoing performance development. Oversee all aspects of operational and financial performance, including revenue growth, profitability, IC and temporary labor management, and expense control. Build and maintain strong client relationships to support retention above 90%, oversee new client startups, and ensure service excellence through regular building inspections and CRM data accuracy. Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with client scopes of work. Collaborate with sales to identify and drive cross-selling opportunities, with a focus on expanding non-janitorial services. Maintain a strong field presence by working alongside FSMs weekly, providing coverage as needed, and traveling within the market up to 50%. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant! Requirements You are the Superstar we are looking for if you... Bachelor's degree or equivalent work experience, with 5+ years in operations, sales, or account management, including team leadership and increasing responsibility. Proven ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals. Strong communication skills, both verbal and written, with the ability to influence, coach, and develop others effectively. Skilled in time management, organization, and prioritization, with the ability to manage multiple tasks and see the "big picture." Demonstrated professionalism, a positive attitude, and a collaborative approach with clients and internal teams. Proficient in Microsoft Office Suite and experienced with CRM systems and departmental budgeting. High aptitude for learning, problem-solving, and improving systems through critical thinking and process awareness. Benefits City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans. Job Type: Full-time Compensation Package: $80,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at *************************************

Job DescriptionJob Type: Full-time / Part -time We are seeking an experienced and skilled Director of Nursing to lead our home health care team. The successful candidate will be responsible for overseeing the nursing department, ensuring high-quality patient care, and driving clinical excellence. This leadership role requires a strong clinical background, excellent communication skills, and the ability to manage and develop staff. Key Responsibilities: 1. Leadership and Management: - Provide leadership and direction to the nursing staff, including recruitment, training, and development. - Foster a culture of excellence, compassion, and safety. - Manage staffing, scheduling, and budgeting for the nursing department. 2. Clinical Oversight: - Ensure high-quality patient care and outcomes through regular visits, audits, and feedback. - Develop and implement clinical policies, procedures, and guidelines. - Collaborate with physicians, therapists, and other healthcare professionals to ensure comprehensive care. 3. Quality Improvement: - Develop and implement quality improvement initiatives to enhance patient outcomes and satisfaction. - Analyze data and metrics to identify areas for improvement. - Implement evidence-based practices to drive clinical excellence. 4. Regulatory Compliance: - Ensure compliance with regulatory requirements, including OASIS, Medicare, and Medicaid. - Maintain accreditation standards and survey readiness. 5. Staff Development: - Develop and implement staff education and training programs. - Mentor and coach nursing staff to enhance their skills and knowledge. 6. Communication and Collaboration: - Communicate effectively with patients, families, staff, and other stakeholders. - Collaborate with interdisciplinary teams to ensure seamless care transitions. Requirements: - Education: Bachelor's degree in Nursing required; Master's degree preferred. - Licensure: Current RN licensure in the state of practice. - Experience: Minimum 5 years of experience in home health care, with at least 2 years in a leadership role. - Certifications: CPHQ, QIAL, or other relevant certifications preferred. - Skills: - Strong leadership, management, and communication skills. - Ability to analyze data and drive quality improvement initiatives. - Excellent problem-solving and critical thinking skills. What We Offer: - Competitive salary and benefits package. - Opportunity to lead a dynamic team. - Professional development and growth opportunities. If you're a motivated and experienced nursing leader looking for a new challenge, we'd love to hear from you!

Regional Director of Operations for Intellectual & Developmental Disabilities Services Salary: $85,000 Position Type: Full-time, exempt, salaried supervisor role. Scope of Role: Oversees the operations of a large region within a state with revenues of around $15 million. Key Responsibilities: Implements the strategic direction for operations and ensures alignment with the state business goals and objectives. Oversees the quality of services provided including implementing initiatives to improve quality. May manage a support functions team (e.g., HR, QA, Finance, health, maintenance, etc.). ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Leadership and Supervision: Oversight: Oversees implementation of operations and individual's supported service and supports for all service lines within a region of a state. Personnel: Provides leadership including direct supervision of Area Directors and/or Program Directors, and the regional support team; implements Sevita employee practices; oversees regional safety and workers' compensation implementation; approves involuntary terminations and reviews written warnings. Collaborates with Talent Acquisition (TA) team on regional hiring needs; instructs Area Directors to submit position request form. Recruits, hires, and interviews Area Directors; communicates all decisions on candidates to TA team. Consults with Area Directors and TA teams on hiring of Program Directors. Training: Monitors new hire retention and coaches Area and Program Directors on new hire training and onboarding to ensure new hires are set up for success; provides orientation, training, and guidance to Area Directors; delivers training as a facilitator as needed for team (i.e., state-wide initiatives); coaches ADs on ongoing training efforts. Financial Management: Management: Responsible for the financial performance of a regional business unit, reviews financial statements, oversees regional purchasing, understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance, and ensures billing compliance and documentation. Overtime: Oversees regional overtime dashboard, including ensuring requisitions are open for aliases with overtime, high overtime utilizers are being monitored, etc.; implements strategies to manage overtime. Individuals' Served Funds Management: Safeguards individuals' funds and ensures compliance within region. Census Management: Marketing: Coordinates with marketing to fulfill collateral, social media, virtual tours, and other marketing needs within their regions. Referrals: Oversees relationship with state referral partners (MCOs, state referrals) and escalates potential issues (e.g., unresponsive case manager, etc.); approves referral decisions to admit individuals into our services, removing escalated barriers to serving individuals. Census Performance: Monitors census and referral dashboards, reviewing progress against census targets, analyzing admissions, discharges, and leave days trends, and ensuring timely and proactive response and thorough placement decision making; identifies and implements corrective actions to address census challenges in their regions (i.e., staffing/training need, referral/marketing need, process or system improvements, etc.). Growth and Development: Strategy: Implements the strategic direction for the region and ensures alignment with the state business goals and objectives; implements regional core growth strategy to increase volume; executes strategic plans to achieve growth targets. Scouting: Responds to local requests for proposals to address payer needs; identifies and participates in new start development initiatives as appropriate; and identifies potential acquisition partners. Stakeholder Relations: Program Stakeholders: Maintains and fosters relations with the community, referral partners, and funders. Government Relations: Maintains and fosters relations with local government authorities such as counties, regional centers and managed care contractors; coordinates, encourages, and bolsters engagement for their teams to participate in advocacy efforts (e.g., advocacy days, town halls, etc.); participates in provider association meetings; and lobbies on behalf of individuals receiving services and Sevita as appropriate Customer Service: Implements regional strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversees implementation of individuals supported satisfaction surveys, and implements enhancement plans as appropriate. Compliance and Regulatory Management: Quality: Oversees regional quality enhancement and implementation plan, coordinating Sevita standards, licensing requirements and individuals supported needs; and oversees regional incident reporting. Incident Management: Oversees regional implementation of incident management protocol; ensures timely incident reporting and corrective action; reviews trends; develops and implements responses; and may assist with regional investigations. Licensing: Maintains licensing and compliance for regional services and supports; assures timely and accurate documentation; oversees regional implementation of Sevita compliance plan; and reviews correction orders and approves regional compliance plans. Health and Safety Management: Health and Safety Programs: Oversees development and implementation of regional health and safety programs for individuals receiving services and employees; directs supervision of nursing contracts and/or nurse supervisor as applicable. Environment: Directs regional maintenance program. Other: Performs other duties and activities as required, including backfilling roles under your supervision. SUPERVISORY RESPONSIBILITIES Manages and supervises Area Directors and/or Program Directors, and the regional support team and assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: Bachelor's degree and Master's degree in Business or Human Services, other education and experience as required by state. Seven to ten years of related experience with significant management experience in the human services industry. Certificates, Licenses, and Registrations: Licensure(s) as required by state. Other certification(s) and/or training(s) as required by the state and/or service line. Key Metrics: Region Revenue, EBITDA Census / Billable Units Occupancy (%) Referral Conversion (%) Fleet/Transportation Optimization (Improvement %) Budget Compliance (budget hours, census, expenses, purchasing, utilization, etc.) Customer Satisfaction Quality (TQS) Program Visits Employee Satisfaction/Engagement, Action Plan Progress and Improvement Turnover Individual Performance (L-H) Technology Adoption (%) Other Requirements: Travel as needed Physical Requirements: Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Addendum: CS New Jersey - Refer to: CS NJ Addendum - All Positions

About the Company ESI currently serves over 350 health care operations that employ over 48,000 employees across 14 states. These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center” - a team of accounting, legal, human resources, benefits, compliance, payroll, construction, training and information technology resources. Service Center human resources employees are dedicated subject matter consultants who guide and advise field personnel. This structure allows on-site leaders and caregivers to focus on day-to-day issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people. About the Opportunity The Managed Care Consultant supports the Skilled Nursing Facility leaders in managed care contracting and revenue enhancement strategies for all healthcare payers and preparation for changes in the healthcare industry. The Consultant will provide guidance regarding development of managed care relationships and rate negotiation, ensuring timeliness and rate appropriateness. Additionally, the Consultant will negotiate contracts for new locations, assist with ensuring that contracts are updated for new services and help with contract cancellations, denials and appeals. Essential Functions and Responsibilities Establish, implement and evaluate the strategic plan(s) that will ensure each local operation the ability to optimize financial performance through rates and increased census. Engage in complex levels of contract development and negotiation, including risk agreements using utilization, claims and market data with health plans and direct service agreements with physicians, physician organizations and hospitals and ancillary providers. Identify, develop and maintain an effective relationship with contracted health plans and managed care regulatory agencies. Manage complex and high-profile health plan negotiations. Actively draft and negotiate contracts in the health care operations and health care plan functional areas. Assist in analysis and coordination of amendments, reimbursement, and language changes. Assess resource utilization, cost management and negotiate effectively. Monitor industry changes, trends and events to proactively identify opportunities to increase market penetration and performance improvement. Understands the competitive pricing levels in the local market and improves the company's cost position through unit costs strategies. Strategizes for facility census growth and retention. Teach, Train and Instruct facility level personnel on how to operationalize the contract. Interact with facility personnel on utilization, clinical results and managed care census. Qualifications: Knowledge of managed care contracting language, requirements, and methods to support the development and maintenance of contract compliance, contract language review and contract analysis. Must be knowledgeable about the managed care environment, including capitation, PPO, HMO, IPA, ACO and POS. Knowledge of CPT-4, HCPCS, Revenue and ICD coding. Expert in Skilled Nursing Managed care plans. Experience in successful operationalizing managed care contracts in the skilled nursing environment. Knowledge of contracts and contractual interpretations for payment and benefit issues. Working knowledge of medical terminology, claims payment, contract negotiations, and problem resolution; ability to work collaboratively in a team setting. Communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting, and advising. Ability to deal with responsibility with confidential matters. Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). Strong analytical mind, with problem solving skills, an aptitude for accuracy, and attention to detail. Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously. Excellent verbal and written communication skills, as well as excellent critical thinking skills. Computer savvy (Contract Logix, MS Word, MS Outlook & Excel). Ability to be flexible, be readily adaptable, and work in a rapidly and constantly changing environment. Present in facilities on a weekly basis, (currently as deemed appropriate). Desired Qualifications Must live in Ohio, preferably in the Columbus area. Preference for bachelor's degree in business administration, management or health care administration. Willing to travel up to 80% of the time (as deemed appropriate) Highly desire at least 2 years' experience with Managed Care contracting. Additional Information Wage Rate: Depending on Experience Position Type: Full-time, exempt employee Benefits: Medical, dental, vision, life & AD&D insurance plans, 401(k) with matching contribution, vacation, sick and holiday pay Location: Candidate must reside in the Columbus, Ohio area. Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.

State Clinical Director (AOD) A Great Opportunity At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to adults who reside in long term care facilities. Our clients are supported by a team of Certified Nurse Practitioners, Mental Health Nurse, Mental Health Counselors and Social Workers and Therapeutic Behavioral Specialist to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Leading the planning, training, supervision, and delivery of comprehensive, integrated behavioral health services encompassing both mental health and alcohol and other drug (AOD) treatment. Managing and supporting a team of mental health clinicians, providing clinical guidance, supervision, and oversight of all client care activities. Conducting comprehensive assessments and providing direct clinical services or client visits as assigned. Ensuring all treatment plans are current, individualized, and aligned with clinical best practices and regulatory standards. Overseeing coordination of care and collaboration with psychiatric providers, internal interdisciplinary teams, and external contracted partners to ensure continuity and quality of behavioral health services. Requirements for this position include: Master's degree in behavioral science or a related field. All licenses must be active and in good standing with the appropriate Ohio licensing board. Ohio LICDC-CS (Licensed Independent Chemical Dependency Counselor - Clinical Supervisor) required. Preferred: Candidates who also hold an LPCC-S, LISW-S or LMFT- S credential Managerial or supervisory experience preferred. Valid driver's license, automobile insurance, and reliable transportation required. Willingness to travel throughout the assigned service area. What ViaQuest can offer you: Comprehensive training. Monthly productivity incentive bonus. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and 401k). Paid time off. Premium holiday pay. Mileage reimbursement. Flexible scheduling. Employee referral bonus program. About ViaQuest Psychiatric & Behavioral Solutions To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit ****************************************************************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************

Job Title: Director of Operations Job Type: Full Time (on site 5 days/week) Education Level: College Degree preferred but not required Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director of Operations will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth-oriented and forward-thinking. The incumbent will report to the General Manager. Responsibilities: * Interface with both customers and Coach USA staff (dispatchers/drivers) * Must be knowledgeable of all gates and routes * Will communicate with central dispatch when necessary * Ensure employees are following proper policies and procedures * Responsible for maintaining operational budgetary requirements and apply solid business principles * Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate * Audits all operational documentation, including work tickets against dispatch day sheet/ schedule * Reviews and adjust schedules to assure efficiency and vehicle and operator availability. * Assigns operators and vehicles to routes and schedules, coordinating last minute changes accordingly * Forwards safety items to Maintenance Department * Recommends and processes disciplinary action, when appropriate, to General Manager. * Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution Requirements: * Strong written and verbal communication skills * Must be self-motivated * Ability to demonstrate problem-solving and decision-making skills * Ability to lead and work independently as well as in a group environment * Applicable computer experience and skills * Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers * Must have the ability to evaluate and determine proper action in situations that may pose a safety risk * Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies * Must have the ability to learn, understand and follow all public transit routes/schedules * Ability to work in a fast-paced, ever-changing environment * CDL preferred but not required Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Apply Now Why You'll Love This Job The Clinical Director (CD) provides clinical oversight to ABA services within a center, supports a small caseload and provides ongoing structured mentorship to BCBAs in the center. The CD is integral to the Center Leadership Team, delivering effective, and supportive clinical mentorship and training of BCBAs. The CD has exemplary clinical, leadership, interpersonal and mentorship skills. Responsibilities Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and other duties. * Provides program oversight for a small, patient caseload Conducts behavioral and skills assessments, as required by funding sources, and as needed based on data/clinical judgment * Develops compassionate and function-based behavior intervention plans and individualized, developmentally-sensitive treatment plans * Completes initial evaluations for potential patients * Provides training and supervision to Registered Behavior Technicians (RBTs) and Fieldwork students * Completes RBT competency assessments and re-assessments * Responsible for continued competence and professional growth for RBTs, Fieldwork Students, and Trainers during weekly consultation (protocol modification) overlaps, by using Behavioral Skills Training * Holds regular RBT POD meetings * Ensures supervision hours of RBTs meet the requirements of the BACB * Builds and maintains positive family/caregiver relationships throughout the lifecycle/course of treatment of the patient * Completes regularly scheduled family guidance sessions * Identified touchpoints throughout the patient's experience at Hopebridge to meet with the parent/caregiver to review progress and collaborate on individualized treatment plans and behavior plans. * Provides regular structured BCBA mentorship sessions and supportive performance guidance * Provides clinical oversight, consistent with Hopebridge quality standards and evidence-based practices to BCBAs within center by monitoring clinical program progress through defined quality audit processes * Supports clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate * Implements the Hopebridge BCBA Mentorship and Training curriculum with integrity * Act as a liaison to the Regional BCBA for higher level clinical review (i.e., Grand Rounds) and authorization/modifications * Supervise and ensure completion of effective, evidence-based individualized treatment plans, behavior support plans and assessments for patients * Evaluate clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate * Provides effective and compassionate center leadership skills * Communicates with the Center Manager and acts as a liaison with the center leadership team regarding patient onboarding, clinical structure within the center (i.e., group schedules) * Assist the Center Manager with interviewing and onboarding of new BCBAs * Ensures that session notes and billing documentation has been submitted through the appropriate systems by specified deadlines * In collaboration with the Center Manager, assist in the coordination of daily staffing schedule to ensure patient staffing appropriateness * Responsible for tracking and reporting on clinical Key Performance Indicators (KPIs) Consults with Regional team on performance, delivers feedback and seeks guidance on next steps (as appropriate) * Uses reports to glean trends in the data and providing action-oriented steps to improve or maintain clinical performance Competencies * Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure * Attitude Toward Others - maintaining a positive, open, and objective attitude toward others * Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally * Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit. * Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance * Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace. * Developing Others - develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods * Communication - excellent written and oral communication skills * Self-Awareness and Leadership - demonstrated awareness of personal leadership skills and relationship management Supervisory Responsibility Provides supervision, guidance, and mentorship to BCBAs and BCaBAs within assigned center in accordance with the organization's policies and applicable laws. Provide feedback and supervision to RBTs and Fieldwork students, ensuring clinical competence and demonstrated performance of employees. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Skills & Qualifications Required Education and Experience * Master's Degree in Applied Behavior Analysis, Special Education, Psychology or closely related field. Board Certified Behavior Analyst (BCBA) in good standing with the BACB * At least three years certification with the BACB as a Board-Certified Behavior Analyst * Experience with skills assessments and curricula (e.g., VB-MAPP, ABLLS-R, EFL, AFLS, PEAK), required * Substantial experience with behavioral assessments (e.g., Practical Functional Assessments) * Strong background in behavior reduction program development and oversight * Meets the BACB qualifications to supervise BCaBAs, those pursuing certification, and RBTs * Demonstrates ability to supervise as well as transition seamlessly between strategic and hands-on leadership as all as being sought out for superior training techniques * Ability to engage and motivate a team toward a common goal * Ability to communicate knowledge in the principles of Applied Behavior Analysis (ABA) to professionals and non-professionals Preferred Education and Experience * Experience providing supervision to BCBAs * Experience with both Medicaid and private-insurance patients preferred * Experience with Practical Functional Assessment and Skill-based treatment * Experience with Organizational Behavior Management (OBM) Other Duties and Job Requirements * Maintain a negative Tuberculosis screening according to the CDC * Obtain and possess and maintain current CPR/First Aid certification and re-certification every 2 years * Remains current regarding new research, current trends and developments related to autism, special education, and related fields. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands: This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. May need to lift pediatric population at times (up to 50 lbs). Work Environment: Work is performed in an office and clinical environment. Work may be stressful at times due to a busy office or center environment with patients. Interaction with others is constant and interrupting. Disclaimer The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee's realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws. Apply Now Job Number: 159379 Back to All Jobs

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite