Director of retail sales vs director, inside sales

The differences between directors of retail sales and directors, inside sales can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of retail sales and a director, inside sales. Additionally, a director, inside sales has an average salary of $57,509, which is higher than the $36,773 average annual salary of a director of retail sales.

The top three skills for a director of retail sales include customer satisfaction, product line and retail sales. The most important skills for a director, inside sales are customer service, product knowledge, and salesforce.

Director of retail sales vs director, inside sales overview

	Director Of Retail Sales	Director, Inside Sales
Yearly salary	$36,773	$57,509
Hourly rate	$17.68	$27.65
Growth rate	5%	5%
Number of jobs	180,640	105,811
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 78%	Bachelor's Degree, 67%
Average age	46	46
Years of experience	8	8

What does a director of retail sales do?

A director of retail sales is in charge of spearheading and overseeing retail sales operations, ensuring efficiency and smooth workflow. They are primarily responsible for setting goals and objectives, supervising product roadmaps, managing budgets, coordinating managers and different departments, and making decisions in adherence to the company's needs. They must also monitor the progress of sales, implementing solutions in problem areas. Furthermore, as a director, it is essential to lead and encourage the employees to reach goals, all while implementing the company's policies and regulations.

What does a director, inside sales do?

The role of inside sales directors is to sell services and products over the phone. They are responsible for overseeing sales representatives who make and take telephone calls. They must ensure that the inside sales department is operating smoothly and that sales quotas are met by sales representatives. They may also be involved in the recruitment and training of new sales employees, settle sales disputes in a highly-pressured environment, and ensure that sales representatives have consistent sales leads.

Director of retail sales vs director, inside sales salary

Directors of retail sales and directors, inside sales have different pay scales, as shown below.

	Director Of Retail Sales	Director, Inside Sales
Average salary	$36,773	$57,509
Salary range	Between $21,000 And $62,000	Between $31,000 And $105,000
Highest paying City	San Francisco, CA	Portland, ME
Highest paying state	California	Maine
Best paying company	BlackRock	Safran
Best paying industry	Manufacturing	Technology

Differences between director of retail sales and director, inside sales education

There are a few differences between a director of retail sales and a director, inside sales in terms of educational background:

	Director Of Retail Sales	Director, Inside Sales
Most common degree	Bachelor's Degree, 78%	Bachelor's Degree, 67%
Most common major	Business	Business
Most common college	University of Southern California	University of Wisconsin - Madison

Director of retail sales vs director, inside sales demographics

Here are the differences between directors of retail sales' and directors, inside sales' demographics:

	Director Of Retail Sales	Director, Inside Sales
Average age	46	46
Gender ratio	Male, 65.1% Female, 34.9%	Male, 66.1% Female, 33.9%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between director of retail sales and director, inside sales duties and responsibilities

Director of retail sales example responsibilities.

Manage initial contact, negotiation and administration of all OEM programs.
Manage a staff of 2 OEM account managers and 3 national account managers.
Monitor and manage all KPI's driving DTC business including taster count, bottles per visitor, conversion rates and attrition.
Manage multi-million dollar advertising budgets and strategically book vehiclesgarnering optimal visibility and ROI.
Full responsibility for all sales activities for a start-up electronic commerce company managing electronic data flow in the healthcare industry.
Visit and train in store sales staff on new products, sales reports, POS placement and customer service.

Director, inside sales example responsibilities.

Manage job flow with Peachtree ERP.
Manage A/R to payment terms, including resolution of discrepancies
Manage inside sales team, implement best practices and conduct sales training as CRM administrator on SalesForce.com.
Full responsibility for all sales activities for a start-up electronic commerce company managing electronic data flow in the healthcare industry.
Log all information in SalesForce.
Establish product standards for implementation of ERP package.

Director of retail sales vs director, inside sales skills

Common director of retail sales skills

Customer Satisfaction, 11%
Product Line, 8%
Retail Sales, 6%
CRM, 6%
POS, 5%
Market Research, 5%

Common director, inside sales skills

Customer Service, 23%
Product Knowledge, 13%
Salesforce, 5%
Purchase Orders, 5%
Order Entry, 4%
Outbound Calls, 4%

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Director Of Retail Sales
Director Of Retail Sales vs Director, Inside Sales

Updated January 8, 2025

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