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The differences between division chiefs and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a division chief and a service manager. Additionally, a division chief has an average salary of $86,913, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a division chief include oversight, rehabilitation and human resources. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Division Chief | Service Manager | |
| Yearly salary | $86,913 | $74,009 |
| Hourly rate | $41.79 | $35.58 |
| Growth rate | 6% | 6% |
| Number of jobs | 14,138 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
Division chiefs are professionals who are responsible for leading and managing subordinates of a particular division of a department. These chiefs are required to conduct administrative and personnel transactions as well as review their legislation and technical program activities. In the military, division chiefs are required to supervise military personnel while implementing military personnel management operations within the command. Division chiefs must also organize training programs to ensure the skill, technical, and professional development of all marines.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Division chiefs and service managers have different pay scales, as shown below.
| Division Chief | Service Manager | |
| Average salary | $86,913 | $74,009 |
| Salary range | Between $37,000 And $203,000 | Between $47,000 And $116,000 |
| Highest paying City | Olympia, WA | San Francisco, CA |
| Highest paying state | Washington | New York |
| Best paying company | Connecticut Children's Medical Center | Latham & Watkins |
| Best paying industry | Government | Technology |
There are a few differences between a division chief and a service manager in terms of educational background:
| Division Chief | Service Manager | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between division chiefs' and service managers' demographics:
| Division Chief | Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 83.5% Female, 16.5% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |