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Field account manager vs commercial account manager

The differences between field account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a field account manager and a commercial account manager. Additionally, a field account manager has an average salary of $64,832, which is higher than the $59,175 average annual salary of a commercial account manager.

The top three skills for a field account manager include customer service, account management and CRM. The most important skills for a commercial account manager are customer service, CRM, and account management.

Field account manager vs commercial account manager overview

Field Account ManagerCommercial Account Manager
Yearly salary$64,832$59,175
Hourly rate$31.17$28.45
Growth rate5%5%
Number of jobs180,801166,435
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 65%
Average age4646
Years of experience88

What does a field account manager do?

The field account manager is responsible for the management of company sales and maintaining relationships with clients, especially the key accounts, because they hold a small number of clients but contribute a large percentage of the company's sales. They do not manage the day-to-day account itself, but they manage and maintain a good relationship with the client of the account they are assigned to. They basically identify and manage new sales opportunities, solve conflicts with clients, but responsibilities can vary depending on the industry they are working in.

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

Field account manager vs commercial account manager salary

Field account managers and commercial account managers have different pay scales, as shown below.

Field Account ManagerCommercial Account Manager
Average salary$64,832$59,175
Salary rangeBetween $42,000 And $97,000Between $41,000 And $84,000
Highest paying City-San Francisco, CA
Highest paying state-Hawaii
Best paying company-VMware
Best paying industry-Manufacturing

Differences between field account manager and commercial account manager education

There are a few differences between a field account manager and a commercial account manager in terms of educational background:

Field Account ManagerCommercial Account Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Field account manager vs commercial account manager demographics

Here are the differences between field account managers' and commercial account managers' demographics:

Field Account ManagerCommercial Account Manager
Average age4646
Gender ratioMale, 54.9% Female, 45.1%Male, 60.1% Female, 39.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between field account manager and commercial account manager duties and responsibilities

Field account manager example responsibilities.

  • Manage sales team growth by moving sales associates to an electronic promotion program which double marketing ROI.
  • Provide training in sales, POS systems, and other tools that will help better manage client s businesses.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Field sales representative offering healthcare solutions in medical products and programs.
  • Coordinate promotional execution at key account level with company DSD operations team as well as various independent distributors covering regional geographies.
  • Co-Own and operate a start-up telephony business utilizing innovative IP technologies.

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Field account manager vs commercial account manager skills

Common field account manager skills
  • Customer Service, 30%
  • Account Management, 11%
  • CRM, 10%
  • Sales Territory, 10%
  • Customer Satisfaction, 7%
  • Lead Generation, 6%
Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%

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