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Field technical representative vs associate sales representative

The differences between field technical representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technical representative, becoming an associate sales representative takes usually requires 2-4 years. Additionally, a field technical representative has an average salary of $52,665, which is higher than the $51,007 average annual salary of an associate sales representative.

The top three skills for a field technical representative include customer service, technical support and customer satisfaction. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Field technical representative vs associate sales representative overview

Field Technical RepresentativeAssociate Sales Representative
Yearly salary$52,665$51,007
Hourly rate$25.32$24.52
Growth rate4%4%
Number of jobs200,868333,049
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Average age4747
Years of experience24

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Field technical representative vs associate sales representative salary

Field technical representatives and associate sales representatives have different pay scales, as shown below.

Field Technical RepresentativeAssociate Sales Representative
Average salary$52,665$51,007
Salary rangeBetween $35,000 And $77,000Between $37,000 And $68,000
Highest paying CityBattle Creek, MIBoston, MA
Highest paying stateMarylandMassachusetts
Best paying companyMSC SoftwareVerint
Best paying industryTechnologyHealth Care

Differences between field technical representative and associate sales representative education

There are a few differences between a field technical representative and an associate sales representative in terms of educational background:

Field Technical RepresentativeAssociate Sales Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Field technical representative vs associate sales representative demographics

Here are the differences between field technical representatives' and associate sales representatives' demographics:

Field Technical RepresentativeAssociate Sales Representative
Average age4747
Gender ratioMale, 75.3% Female, 24.7%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between field technical representative and associate sales representative duties and responsibilities

Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
  • Show more

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Field technical representative vs associate sales representative skills

Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%