Post job

Field technical representative vs specialty representative

The differences between field technical representatives and specialty representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technical representative and a specialty representative. Additionally, a field technical representative has an average salary of $52,665, which is higher than the $49,201 average annual salary of a specialty representative.

The top three skills for a field technical representative include customer service, technical support and customer satisfaction. The most important skills for a specialty representative are patients, oncology, and dermatology.

Field technical representative vs specialty representative overview

Field Technical RepresentativeSpecialty Representative
Yearly salary$52,665$49,201
Hourly rate$25.32$23.65
Growth rate4%4%
Number of jobs200,86850,435
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 85%
Average age4747
Years of experience22

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

What does a specialty representative do?

A specialty representative is responsible for selling specific goods and services to target customers through remote communication or site visits, depending on business requirements and client needs. Specialty representatives assist the marketing and sales team in delivering high-quality sales strategies and promotional techniques to attract customers, identifying their needs by researching industry trends to drive more revenue resources and achieve sales goals and objectives. A specialty representative should have excellent communication and organizational skills, especially in responding to the customers' inquiries and concerns, resolving complaints, and updating their accounts within the database.

Field technical representative vs specialty representative salary

Field technical representatives and specialty representatives have different pay scales, as shown below.

Field Technical RepresentativeSpecialty Representative
Average salary$52,665$49,201
Salary rangeBetween $35,000 And $77,000Between $26,000 And $92,000
Highest paying CityBattle Creek, MI-
Highest paying stateMaryland-
Best paying companyMSC Software-
Best paying industryTechnology-

Differences between field technical representative and specialty representative education

There are a few differences between a field technical representative and a specialty representative in terms of educational background:

Field Technical RepresentativeSpecialty Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 85%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Field technical representative vs specialty representative demographics

Here are the differences between field technical representatives' and specialty representatives' demographics:

Field Technical RepresentativeSpecialty Representative
Average age4747
Gender ratioMale, 75.3% Female, 24.7%Male, 47.7% Female, 52.3%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between field technical representative and specialty representative duties and responsibilities

Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
  • Show more

Specialty representative example responsibilities.

  • Manage the strategic planning and territory development of neurology accounts.
  • Manage the development, productivity and utilization of local, regional and national speakers for hyperlipidemia and hypertension.
  • Attract and build strong advocates within large cardiology groups by building a reputation on integrity, product knowledge and accountability.
  • Develop and influence neurology and psychiatry opinion leaders by organizing medical education events, residency and speaker programs.
  • Present in-services for healthcare teams in surgery, ICU and GI settings.
  • Work with key colorectal surgeons and anesthesiologists to prepare for the launch of Entereg.
  • Show more

Field technical representative vs specialty representative skills

Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%
Common specialty representative skills
  • Patients, 27%
  • Oncology, 10%
  • Dermatology, 8%
  • Neurology, 6%
  • Educational Programs, 6%
  • Endocrinology, 5%