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Field technical representative vs territory sales representative

The differences between field technical representatives and territory sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technical representative, becoming a territory sales representative takes usually requires 2-4 years. Additionally, a field technical representative has an average salary of $52,665, which is higher than the $34,431 average annual salary of a territory sales representative.

The top three skills for a field technical representative include customer service, technical support and customer satisfaction. The most important skills for a territory sales representative are customer service, CRM, and product knowledge.

Field technical representative vs territory sales representative overview

Field Technical RepresentativeTerritory Sales Representative
Yearly salary$52,665$34,431
Hourly rate$25.32$16.55
Growth rate4%4%
Number of jobs200,868219,928
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 79%
Average age4747
Years of experience24

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

What does a territory sales representative do?

A territory sales representative is responsible for selling goods and services, assisting customers with their inquiries and concerns, and monitoring the assigned area's sales reports. Territory sales representatives coordinate with the rest of the sales team to develop effective marketing strategies and promotional techniques to increase revenues and profitability. Territory sales representatives research current market trends to identify business opportunities to meet consumer demands and widen their services. A territory sales representative must have excellent knowledge of the sales disciplines and principles, managing the market approach to ensure customer satisfaction.

Field technical representative vs territory sales representative salary

Field technical representatives and territory sales representatives have different pay scales, as shown below.

Field Technical RepresentativeTerritory Sales Representative
Average salary$52,665$34,431
Salary rangeBetween $35,000 And $77,000Between $15,000 And $78,000
Highest paying CityBattle Creek, MIBoston, MA
Highest paying stateMarylandMassachusetts
Best paying companyMSC SoftwareIBM
Best paying industryTechnology-

Differences between field technical representative and territory sales representative education

There are a few differences between a field technical representative and a territory sales representative in terms of educational background:

Field Technical RepresentativeTerritory Sales Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Field technical representative vs territory sales representative demographics

Here are the differences between field technical representatives' and territory sales representatives' demographics:

Field Technical RepresentativeTerritory Sales Representative
Average age4747
Gender ratioMale, 75.3% Female, 24.7%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between field technical representative and territory sales representative duties and responsibilities

Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
  • Show more

Territory sales representative example responsibilities.

  • Track leads, log calls/activities, move sales cycle, and report/forecast using Salesforce.
  • Develop and manage a portfolio of customers seeking cost-effective, knowledgeable travel consultation and options.
  • Introduce CRM to corporate management to enhance customer relationships.
  • Provide training and direction to authorize distributors within western Washington.
  • Participate with dealers, distributors and clients concerning sales and advertising opportunities.
  • Record all customer contact utilizing company CRM (customer relationship management system).
  • Show more

Field technical representative vs territory sales representative skills

Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%
Common territory sales representative skills
  • Customer Service, 18%
  • CRM, 7%
  • Product Knowledge, 5%
  • Excellent Time Management, 5%
  • Sales Growth, 5%
  • Business Relationships, 4%