Fiscal agent jobs near me - 145 jobs

CMR Incorporated is an Equal Opportunity as well as an Equal Orientation Employer. Train at our Grandview location and work from home in as little as 3 months! Our 24/7/365 answering service provides great a benefits package, MUCH higher than average pay scale, rapid advancement opportunity and individualized training program. *Immediate openings for FULL TIME positions (32hrs per week+). *Shifts with immediate start available. *Set schedules so you can plan a personal and social life. *Medical, Dental, Life, Vision, Short & Long Term Disability insurance available. *Earn up to 5 weeks of vacation. Basic Requirements: Clear English speaking voice with a Minimum of 30wpm typing required. Open Availability (ability to work any shift) including Holidays. Good Previous Attendance Record (previous employers may be contacted to confirm) Reliable Transportation In addition, these skills will put you ahead of other applicants: Previous Call Center / Answering Service / Customer Service Experience. Spanish Speaking. Compensation: $11.00 - $13.00 per hour + Payperiod Performance Bonuses (up to $4.00 per hour) Additional Quarterly Bonuses available. What to expect if you meet the initial interview requirements: Each step will be administered with the passing of each previous step. Step #1: Acknowledge that you have met the Basic Requirements and apply accordingly. (This step.) Step #2: Contact our Employment Hotline at 614-265-3595 for an intial telephone interview. Step #3: In House comprehensive skills, grammar, typing test and face to face interview. Please ONLY apply if you meet or exceed our "Basic Requirements".

Be part of our home-based fundraising team! ***WORK FROM HOME*** A call center job you can be proud of! We work to make the country a more equitable, fair, and inclusive place 30 second apply from mobile or computer - no resume needed Don't just get a new job... Get trained to be a professional fundraiser Make a difference every day Work from home Make a difference one phone call at a time! Integral Resources has been doing fundraising for Democrats like Raphael Warnock, Jon Ossoff, and Barack Obama for 30 years We raise the money needed to fuel House, Senate, and Presidential campaigns, and progressive non-profits. We are looking for: Fundraisers of all backgrounds, no experience needed We can train working mothers or fathers Great for students Perfect for retired people Get paid for work volunteers used to do We offer Mothers hours and Fathers hours, so you don't need childcare We can get you up to speed on politics We want to hire you if you are older, younger, overqualified, or never worked We need help raising the money our clients use to influence elections We only work for groups dedicated to equality from income to gender Qualifications: High school or equivalent Like to talk to people? Persistent! Ability to read and understand information Basic computer skills Desktop, laptop, or Chromebook computer with a webcam A quiet workspace A reliable Internet connection Headset (with mic) The Job: Regular W-2 paycheck Paid Every Friday Room to advance (every director in the company came in as a caller) Health Insurance after 90 days (over 30 hours a week) Flexible schedule! Associated topics: call center, coordinator, customer care, customer service representative, internship, service, service representative, telephone, telephone service representative, TSR Do you have the minimum required equipment to do the job? Do you the ability to work the schedule? Can you start right away and start getting paid? Apply today! You can also check us out on the web at www.integralresources.com

Position Description Bayscapes Inc. is seeking a professional and customer-focused Remote Call Center Agent to join our team. In this role, you will handle inbound and outbound calls, respond to customer inquiries, and provide exceptional support - all from the comfort of your home. Key Responsibilities: Answer incoming calls and respond to customer questions and concerns Make outbound calls to follow up on inquiries or provide service updates Accurately document customer interactions in our CRM system Resolve issues promptly or escalate when necessary Maintain a courteous and helpful attitude in all interactions Qualifications: Prior experience in a call center or customer service role preferred Excellent verbal communication and listening skills Comfortable working remotely with minimal supervision Strong multitasking and problem-solving abilities Dependable internet connection and a quiet work environment Type: Full-time Pay: $25.00 to $28.00 per HOUR

If you do not live in PA do NOT apply. but For PA Residents ONLY. IF YOU START IMMEDIATELY YOU WILL RECEIVE A $300 BONUS AFTER WORKING THE FULL SHIFT YOUR FIRST TWO MONTHS Telepoint Market Research is currently expanding. We need to hire full and part-time employees to conduct Market Research Surveys over the phone. It's important to note that you will login online to our phone system not use your phone. We have multiple shifts available during the week and on the weekends including late night shifts. Shifts start as early as 9a and the late shift ends at 11:30p. We will provide training. There is no selling involved and if you have never worked in Market Research or Customer Service that's ok. No experience is necessary. We pay weekly and often offer incentives Apply Now To Start Immediately

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service. Responsibilities: Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards. Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines. Compliance Assurance: Ensure adherence to regulatory standards and company policies. Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals. Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries. Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers. Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions. Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively. Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly. Qualifications: Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department. Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED) Versatility: Ability to multitask and thrive in a fast-paced environment. Communication Skills: Excellent verbal and written communication in English and Spanish. Adaptability: Quick learner with the capability to adapt to changing procedures and software. Problem-Solving Skills: Strong analytical and problem-solving abilities. Residency: Must reside in the United States. Why Join Us: Diverse Exposure: Engage with customers from various industries, broadening your skillset. Career Development: Ongoing training and growth opportunities. Team Environment: Collaborative workspace fostering innovation and mutual support. Compensation and Benefits: Wages: Starting at $12/hr base, with performance-based incentives and bonuses. Training: $11/hr during the 2-week training period. Shift Differentials: Additional pay for evening, night, and weekend shifts. Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts. Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics. Additional Incentives: Including customer satisfaction and attendance bonuses. Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually. Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

Its Hourly Paid Job ( US - Remote ). Urgent Hiring !!!! We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Call Center Representative Requirements: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired. Required Skills: Typing Hiring Accountability Reliability Metrics Reason Databases Troubleshooting Education Time Management Software Customer Service Communication Sales Training Management

Call Center Agent - Fully Remote/ work from home. The role and company: Global Consultancy requires accomplished Call Center Agents, to work remotely and give a first-class customer experience for their client, providing telephone, email and webchat assistance. Please Note, this is a W2 contract role and candidates must have at least 3 years experience working in a Call Centers, to be considered. Experience and role requirements for the Call Center Agent position are: Proven experience with a minimum 3+ years in Call centers. with good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats. A first-class communicator, who can adapt to new systems (paid, full training given). Able to work in a 6+ month W2 contract role (initial), paying $19 per hour (no PTO). Happy to work fully remote / work from home from anywhere in the US. Experience working in financial (Banking, Insurance etc, will be nice to have, but not essential. Shifts - Must be able to work various client shift patterns, up to 40 Hours per week, with some clients requiring a Saturday shift. Must be based within The U.S.A. (can work anywhere fully remote). Typing speed- 25+ words per minute, MS Office experience. CRM/ Call Loggng Systems experience. All equipment is provided. Able to start in 1-3 weeks after interview (pending background checks approval). To discuss the position in more detail, please send me your CV and contact details, for the position - Call Center Agent - fully remote. Package Details $19 per hour (no PTO), W2 Contract role.

Agent will be a key member of the inbound contact center who will be responsible for taking inbound calls and completing outbound calls while listening to the callers needs and working to fulfill the appropriate sales opportunity for that caller to ensure retention. Agent will be responsible for fostering customer relationships by building rapport with the callers and creating a positive customer experience for each caller. A combination of being an active listener, articulate, product and sales-oriented, and possessing the ability to communicate plan information clearly will make an ideal candidate Essential Responsibilities and Deliverables Thorough understanding of plans, their benefits and features Educating callers in a conversational manner utilizing probing questions Handle inbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution Maintain our high standard of professionalism and conduct Acquire caller and enrollment related information and input all information into multiple tools while multi-tasking with accuracy. Critical Working Relationships Work closely with internal Medical Mutual of Ohio and external Consumer customers Accept feedback from Quality Analysts, supervisors, and other sources Qualifications, Knowledge, and Skills Candidate must possess a high school diploma or equivalent Type 35 wpm without errors Basic computer skills Excellent written and verbal communication skills Professional grammar and ability to read and write English Excellent listening and comprehension skills with an attention for detail Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends and evenings Experience/Knowledge/Skills: 1 year or more call center experience Prior medical or health insurance experience in Medicare preferred Some sales experience Knowledge of medical terminology helpful Measures of Performance Age nts are held to but not limited to metrics such as schedule adherence, average handle time, quality scores and conversion etc. Personal Attributes Good analytical and problem solving skills Ability to sit for long periods of time Ability to work flexible shifts Attention to detail Good negotiation skills

Job Title: Call Center Agent (Full-Time, Remote) VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm. We specialize in helping clients drive growth, transform businesses, and innovate through proven methodologies. VECRA's experience spans innovative software applications, reporting systems, program management, facilities, and supply chain management. Our services are always: Vigilant Efficient Collaborative Responsive Accurate (VECRA) Job Description VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). This position requires 7 weeks of paid training. Agents must provide their own computer/laptop (Chromebooks and iPads are not permitted) and headset. Key Responsibilities Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf, providing information on policies, procedures, and privacy protocols. Track and document all inquiries using the designated systems. Complete tasks according to established guidelines and quality assurance metrics. Assist consumers with changes to their applications and reset passwords for self-service. Check application status and verify coverage effectiveness. Escalate calls or issues to appropriate staff when needed. Facilitate translation services for non-English speaking callers. Attend training and meetings to maintain up-to-date knowledge of all programs and systems. Qualifications & Required Skills Must be a Maryland Resident. 3+ years of call center experience. Experience with high inbound call volumes and meeting/exceeding performance metrics. Fast learner with the ability to work independently. Strong multitasking and computer skills. Excellent listening skills with the ability to understand, not just respond. Punctual and self-reliant. Education High School Diploma or GED required. Other Details Work Hours: 8:00 AM - 6:00 PM (Assigned 8-hour shift within this timeframe) Salary: $21.50/hour Location: Remote Travel: No Benefits VECRA offers a competitive benefits package for full-time employees, including: Paid holidays Paid time off Medical and dental coverage Equal Opportunity Employer VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit and free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law.

Qualfon is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This opportunity is part of our esteemed Pre-Licensing Training Program. Participants will receive compensation at a rate of $18 per hour during the Pre-Licensing training period. Upon successful completion of the program and passing the State Exam, candidates will be offered a full-time position as a Licensed Insurance Professional, with a pay rate of $22.50 per hour. The role is customer service focused. Pay: $18/hr during the licensing process | $22.50/hr after becoming licensed Veterans and their family members are encouraged to apply Responsibilities What you will be doing: • Engage with members via phone, email, and other channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes. • Build rapport and trust by asking thoughtful questions, understanding member needs, and offering accurate solutions to minimize transfers and escalations. • Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies. • Collaborate with insurance carriers and internal teams to resolve issues and provide timely, accurate information. • Maintain required certifications and actively pursuing opportunities to grow product knowledge and sales capabilities. • Meet performance metrics related to service quality, responsiveness, and member satisfaction Work at Home Requirements: • High-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet. • Upload speed of 5 Mbps; Download speed of 50 Mbps • The Internet service provider (ISP) must be highly stable with 1% or less packet loss Latency under 100ms. • All Hires must have an available cell phone or tablet and be able to install our required 2FA software for multifactor authentication on that device. • Qualfon will provide all or some of the equipment needed based on the employees' request • During the interview, ensure a quiet environment without any devices such as Bluetooth, smart watches, additional computers, or writing instruments, and keep the door closed. Phones are not allowed. Qualifications What Skills & Qualifications are needed: • High School diploma or GED required; some college degree preferred. • At least 6 months of customer service experience required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus. • Strong written and verbal communication skills with a professional and empathetic tone. • Ability to multitask across multiple applications while maintaining focus and accuracy. • Must have an Active Property & Casualty license or, in cases of pre-licensing, must have earned a license within 60 days of hire and must be able to obtain a non-resident license in all 50 states (location-dependent for resident license). • Typing speed of 20 WPM with 90% accuracy. • Solid understanding of insurance compliance and regulatory standards. • Strong research and internet skills; quick learner across various subjects and systems. • Basic technical troubleshooting skills and comfort with digital tools. About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. Pay Range USD $18.00 - USD $22.50 /Hr.

Responsive recruiter We are currently looking for Virtual Call Center Representatives to join our team. Placement of hired candidates will be determined according to the candidate's overall qualifications and fit for the job as well as business requirements and staffing needs. We want our reps to start in the best position where they will succeed. This position requires your ability to work Monday-Friday between the hours of 9:00AM- 7:00PM Central Time and to work a fixed schedule. Agents are able to create their own schedule based on company hours and their availability. One weekend day is required with a minimum of 4 hours. What does the position entail? Representatives in this position will follow-up with prospective homeowners who have specific home improvement needs. To be a great fit for the job, you must also meet these requirements: Outbound call center experience is required Have strong listening skills, professional telephone manner and ability to deal tactfully with callers in a fast paced call center environment Comfortable with and driven to meet and exceed goals and metrics as it relates to performance and quality of work Receptive to and quick to implement constructive feedback and a strong desire to continuously improve Able to multitask: talking on the phone while on the computer for long periods of time Have above average computer and typing skills; 35 WPM minimum keyboarding required A team player that works well with your coworkers and enjoys helping people succeed Able to commit to set schedule Benefits: Competitive hourly wage with an increase after 30 days (pay based on prior call center experience) All employees earn Paid Time Off (PTO) after 90 days of employment, regardless of full-time or part-time status Paid training- online/virtual training Compensation: $15.00 - $17.00 per hour Other Requirements: Must be a resident of Texas Able to commit to a set fixed schedule. Important Home Office and Computer Requirements: As a representative, you will log into our dialing system from your home using your own computer and Internet connection. You don't need to use your own phone for this job. You MUST meet all of these requirements or your computer will not work with our dialing system. High speed and wired internet connection only - wireless/Wi-Fi NOT accepted. Your computer must plug directly into the modem in order to work with our phone system. Requires an operating system of Windows 11 or greater with at least 16 GB of RAM; 2.10GHz or higher processor If hired you will need to download MS Office or OpenOffice and have Google Chrome, Firefox or Safari browsers installed (Technical help is available if needed to assist with free downloads). A webcam for trainings and meetings. A headset will be provided. This is an exciting opportunity to work with an established Fortune 5000 advertising company from the comfort of your own home office with flexible hours! Several of our team members have recently been promoted to management positions within the organization and as a result, we are now hiring multiple part-time and full-time employees in our virtual call center. Sounds too good to be true? Of course not. Working from home is becoming more and more common in the corporate landscape. We have modeled our company after other work from home call centers operated by Apple and JetBlue. We realize that making it to the office isn't practical or realistic for everyone. We also believe that by giving our employees the opportunity to work from home, we are rewarded tenfold. We have been in business now for over 6 years and work with major corporations to be an extension of their call centers. We are A rated with the Better Business Bureau and have over 150 employees. Our company is owned and managed by a very successful advertising company called Birddog Media. We are a family environment and take a lot of pride in what we do. If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position. By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Job Type: Full-time Hours: Morning/Afternoon/Evenings Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Make consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Upselling products and services Setting appointments in a business-to-customer format. Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality Sales experience is preferred High School diploma or GED Basic Computer Skills and computer literacy are a must Experience in an Outbound environment 7 Year Background check required WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

We are seeking a highly motivated and customer-centric individual to join our growing team as a Remote Call Center Agent. providing our clients with accurate and valuable insights to help them make informed business decisions. As a Remote Call Center Agent, you will be responsible for handling inbound and outbound calls from our clients, conducting surveys and gathering feedback, and providing exceptional customer service. Your main goal will be to ensure customer satisfaction and help our clients gather valuable information to improve their business strategies. Key Responsibilities: - Handle inbound and outbound calls from our clients in a professional and courteous manner - Conduct surveys and gather feedback from customers on various products and services - Collect and record accurate data from each call to provide detailed reports to our clients - Provide exceptional customer service and address any concerns or questions the customer may have - Meet daily call quotas and ensure quality standards are met - Continuously update and maintain client databases with accurate and relevant information - Collaborate with team members and other departments to identify and solve customer issues - Keep updated on new products and services to effectively communicate information to customers Qualifications: - High school diploma or equivalent - Proven experience in a customer service or call center role - Excellent communication skills, both verbal and written - Strong problem-solving and multitasking abilities - Ability to work independently and in a team environment - Proficient with computers and technology (Microsoft Office, CRM software) - Availability to work flexible schedules including evenings and weekends - Strong work ethic and self-motivated - Experience in market research or surveying is a plus but not required Why work for us? - Work from the comfort of your own home - Competitive salary and performance-based bonuses - Opportunities for career growth and development - Comprehensive training and support from our knowledgeable team - Fun and positive work environment - Be part of a growing and innovative company in the market research industry Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive! Additional Information All your information will be kept confidential according to EEO guidelines.

WHAT YOU'LL DO: Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services. Ensure that all additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience. Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers. Demonstrate effective problem solving and customer relation skills. Communicate information clearly and accurately to the customers through the appropriate written and verbal means. Provide feedback to supervisors on processes and customer interactions as necessary. YOUR SKILLS AND EXPERIENCE: We'll provide training and information to make sure you're comfortable in your new role, however, we're looking for you to come to the table with the following skills and/or experience: High school diploma or a combination of education and experience Strong grammar and communication skills Strong computer skills and the ability to use multiple systems at the same time, while answering calls Demonstrated success in providing exceptional customer service on the phone and via email Fluent English required; English and Spanish would be beneficial Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc. Demonstrate regular attendance and adherence to call center schedule

We are seeking dependable and customer-focused Remote Call Center Agents to join our growing team. This full-time, remote position involves handling a variety of inbound and outbound calls to support our customers across several key departments: Member Services: Inbound customer support Retention: Inbound retention and customer engagement Pre-Cancel Services: Outbound re-engagement and light collections Third-Party Collections: Available by request only Schedules & Availability Training Schedule: Monday to Friday, 9:00 AM - 6:00 PM CST (First two weeks) Post-Training Schedule: Monday to Friday, 10:00 AM - 7:00 PM CST Attendance Requirements: 100% attendance required during training Ongoing attendance must meet a minimum of 93% to qualify for bonuses Key Responsibilities Handle a high volume of inbound and outbound customer calls Resolve customer inquiries efficiently and professionally Document all call activity accurately using internal systems Adhere to all compliance and operational guidelines Maintain performance metrics including attendance and key performance indicators (KPIs) Requirements Fluent in spoken and written English Basic computer literacy and ability to navigate multiple applications Must pass a background check Professional communication skills and customer service aptitude 100% attendance required during the first 3 weeks of training Work Environment Requirements A private, quiet, and secure workspace free from distractions No public or shared environments permitted during work hours Technical Requirements Desktop or laptop computer (Windows 10 or 11 only; Mac and Chromebooks not supported) Dual Core 2 GHz processor (or better) Minimum 4GB RAM At least 80GB available hard drive space Monitor: 18” or larger, with a resolution of 1920x1080 Wired keyboard and mouse (wireless peripherals not allowed) Wired headset with noise-canceling microphone Hard-wired high-speed internet connection (no Wi-Fi or satellite connections): Minimum download speed: 20 Mbps Minimum upload speed: 10 Mbps Firewalled router required (direct modem connections are not permitted)

Our Ordering Specialists are responsible for speaking with Guests to receive their takeout or delivery orders and place those orders through our software. You get to deliver excellent service to our Guests while handling phone calls for well-known and well-established restaurant brands such as, Applebee's, California Pizza Kitchen, Habit Burger, and Chipotle Mexican Grill. We are a diverse organization, and we welcome people of all ages and backgrounds who have the willingness to learn and to deliver on our high standards of top-level customer service. Responsibilities Accurately enter and manage guest takeout or delivery orders in the ordering platform while providing exceptional customer satisfaction. Utilize effective communication skills to ensure a positive guest experience. Maintain a high level of professionalism and phone etiquette in all interactions. Meet or exceed sales and efficiency metrics. These are some of the perks of working at Synq3: Total compensation that is competitive and rewarding. $12.15 + bonus potential of $150/month (part-time) or $300 (full-time) Increase your hourly rate every time you take on additional concept responsibilities Accelerated promotion to full time based on consistent performance and scorecard metrics being met (you have full visibility to your scorecard, by the way) Remote work from home Work out of the comfort of your own home while feeling connected to your supervisor and your team. Select a designated 6 -7-hour window within which you can be scheduled work. We need people between 12:00 pm to 12am CST Benefits - Synq3 employees deserve nothing but the best! All employees are eligible for: Paid Time Off Cost-effective Vision and Dental coverage Full-time employees have access to medical insurance, life insurance, flex spending accounts, short- and long-term disability. Elected benefits become active the 1 st of the month following 60 days of employment Requirements: Must have hardwired internet service connected directly from modem to computer via ethernet cable with 25+ mbps of download speed and 2+ mbps of upload speed. You will need to provide an Internet speed test as well as verification of Internet service Must utilize a personal computer and monitors. SYNQ3 will ship equipment to you after the first week of training. Minimum specifications required for personal computers: Processor: Intel Core i5 or higher Memory: 8 GB RAM Browser: Google Chrome Note: Chromebooks, tablets, and cell phones are not compatible and cannot be used. You MUST have a smart device that can download an APP for multi-factor authorizations (MFA) for various log-ins for security purposes. Provide your own noise-canceling headset. The headset must have a USB plug-in; wireless and Bluetooth are not compatible Navigate a computer, accurately enter information, learn menus, and deliver on product knowledge Communicate clearly over the phone Extend excellent customer service in a friendly and polite manner Handle multiple computer platforms and functions while maintaining a conversation with the guest ***Please note that hours will include weekends and holidays SYNQ3 is an equal opportunity employer. We value diversity at our company

We are seeking an enthusiastic and results-driven Inbound Sales Agent to join our team, focusing primarily on a single, high-demand product line dedicated to health. Employees may be cross-trained on other products or campaigns depending on company needs. This is a performance-based role where your primary goal is to close sales generated by inbound calls. We hire experienced or highly motivated sales professionals who are eager to significantly increase their earnings potential. What You'll Do: Answer inbound sales calls and provide a top-notch customer experience. Convert inbound calls into sales opportunities. Identify customer needs to recommend appropriate products and services. Upsell and cross-sell additional products and autoshipments. Meet and exceed sales goals while maintaining high customer satisfaction. What You'll Need: Proven sales experience or a strong, demonstrated eagerness to sell and close inbound leads. Exceptional communication skills and the ability to build rapport quickly over the phone. Reliable attendance and punctuality are non-negotiable. Basic computer proficiency. Must be 16 years of age or older. Training Information: Upcoming training class scheduled for January 14th and January 15th from 10am-6:30pm ET both days. New hires must work 2 shifts between January 16th and January 18th to complete the training process. Unique Scheduling Requirement: Due to the campaign's specific call volume patterns (including nights and weekends), this role requires complete flexibility and the ability to work shifts that may be irregular, including split days off and unconventional hours. Mandatory Scheduling Availability: Must be available to work 3 out of 4 days between Friday and Monday. Must be available to work at least 1 out of 3 days between Tuesday and Thursday. ***IMPORTANT -- Technical Requirements*** Applicants must supply and support their own computer hardware, software, and internet. All offers are contingent on passing our technical requirements. See below. Reliable high-speed wired internet (25 Mbps download/10 Mbps upload). PC only. No Macs, Chromebooks, or Linux. Intel Core i5+ processor (or equivalent) recommended. Minimum 4 cores. 8GB+ RAM. 100GB available hard drive space. 1440x900+ resolution required (commonly found in monitors 17 inches or larger). Dual or large monitors preferred. Laptop screens may make our work from home application difficult to navigate. Computers with a 15 inch monitor will not work in our environment. Wired headset and webcam (integrated or external). Pay and Benefits: Starting wage: $14.05 per hour + uncapped sales commission based on sales revenue. Shift differential for overnight hours. Medical/dental/vision available to full-time employees. Sick pay for all employees. Part-time (20-28 hour per week) and full-time (30+ hours per week) schedules available. Work from home position: save time and money!

Yellowstone Life Insurance Agency, LLC is on the lookout for enthusiastic individuals to join our dynamic team as Virtual Agents. This role offers the flexibility to work from home while making a significant impact in the lives of our clients. As a Virtual Agent, you will engage with potential clients, guiding them through their life insurance journey. Utilizing our cutting-edge lead generation technology, you will assist clients in understanding their options and needs, ensuring they make informed choices about their coverage. If you are passionate about helping others, possess a strong work ethic, and are looking for a role that provides both flexibility and the opportunity for career growth, we want to hear from you! Key Responsibilities Provide comprehensive support to clients exploring life insurance options. Explain various insurance products and assist clients in selecting suitable plans based on their needs. Guide clients through the application process and documentation requirements. Collaborate with insurance providers and facilitate the underwriting process to streamline policy issuance. Build and maintain lasting relationships with clients through regular follow-ups and support. Requirements Strong communication and interpersonal skills Ability to connect with clients and establish rapport Attention to detail and strong organizational capabilities Self-starter with the ability to work independently Prior experience in sales or the insurance industry preferred but not mandatory A reliable computer and internet connection are required Benefits Freedom & ability to work virtually

Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you! Key Responsibilities: Answer incoming customer calls and respond to inquiries in a friendly and efficient manner. Provide accurate information about our products and services, addressing any questions or concerns. Resolve customer complaints and issues with empathy and professionalism. Document customer interactions and maintain detailed records in our CRM system. Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores. Collaborate with team members and supervisors to enhance the customer experience and share best practices. Participate in ongoing training and development to stay current with product knowledge and service techniques. Qualifications: Previous experience in a call center or customer service role is an advantage. Excellent verbal communication skills with a friendly and patient demeanour. Strong problem-solving abilities and the capability to work under pressure. Proficient with computers and an aptitude for learning new software programs. Availability to work flexible hours, including evenings and weekends.