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Front desk administrative assistant vs administrative associate

The differences between front desk administrative assistants and administrative associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk administrative assistant and an administrative associate. Additionally, an administrative associate has an average salary of $34,873, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a front desk administrative assistant include customer service, patients and data entry. The most important skills for an administrative associate are administrative tasks, purchase orders, and customer service.

Front desk administrative assistant vs administrative associate overview

Front Desk Administrative AssistantAdministrative Associate
Yearly salary$33,037$34,873
Hourly rate$15.88$16.77
Growth rate-8%-8%
Number of jobs95,73254,499
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 57%
Average age5050
Years of experience22

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

What does an administrative associate do?

An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.

Front desk administrative assistant vs administrative associate salary

Front desk administrative assistants and administrative associates have different pay scales, as shown below.

Front Desk Administrative AssistantAdministrative Associate
Average salary$33,037$34,873
Salary rangeBetween $27,000 And $39,000Between $23,000 And $51,000
Highest paying CitySpringfield, MAWashington, DC
Highest paying stateConnecticutNew York
Best paying companyUniversity of California, BerkeleyLord Abbett
Best paying industryProfessionalFinance

Differences between front desk administrative assistant and administrative associate education

There are a few differences between a front desk administrative assistant and an administrative associate in terms of educational background:

Front Desk Administrative AssistantAdministrative Associate
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Front desk administrative assistant vs administrative associate demographics

Here are the differences between front desk administrative assistants' and administrative associates' demographics:

Front Desk Administrative AssistantAdministrative Associate
Average age5050
Gender ratioMale, 10.0% Female, 90.0%Male, 21.6% Female, 78.4%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between front desk administrative assistant and administrative associate duties and responsibilities

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Administrative associate example responsibilities.

  • Manage consultants' calendar, arrange travel, paid bills via QuickBooks software.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Enter invoices in QuickBooks and P2P.
  • Fulfill medical record requests from patients, providers and insurance companies in a HIPAA compliant way.
  • Prepare PowerPoint presentations and address day to day general operations and office procedures.
  • Prepare PowerPoint & other digital media for presentations that are distributed to upper management.
  • Show more

Front desk administrative assistant vs administrative associate skills

Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%
Common administrative associate skills
  • Administrative Tasks, 12%
  • Purchase Orders, 10%
  • Customer Service, 10%
  • Telephone Calls, 9%
  • Travel Arrangements, 9%
  • Patients, 8%

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