Help desk analyst jobs in Amarillo, TX - 38 jobs

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. Job Summary: The Level 1 Technical Support Specialist provides first-line technical assistance to employees, ensuring smooth operation of hardware, software, and network systems. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to deliver timely and effective support. What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us! A Day in the Life: You may start the day out by creating access for new hires, preparing for an internal meeting, then pivot to troubleshooting technical issues for an employee, and quickly transition into moving equipment in-between offices to assist another team. You would be one of the go-to resources for the company for all things technical, along various other responsibilities that may crop up along the way. It is vital to be flexible and willing to change courses seamlessly in this role! Duties & Responsibilities: Technical Support: Provide first-level technical support via phone, email, and in-person interactions. Perform password resets and assist with account access issues. Diagnose and resolve hardware and software issues, including workstation performance, printer connectivity, software installation errors, and peripheral device problems. Helpdesk Management: Log, track, and document all actions taken to resolve issues in the helpdesk system. Escalate unresolved problems to higher-level support when necessary. Equipment & Setup: Assist with moving office equipment and setting up computer workstations. Software & Network Support: Support and troubleshoot Microsoft Office 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.). Manage basic network connections in the server room, including patch panel connections and cable organization. Documentation & Communication: Maintain accurate records of support activities and resolutions. Deliver excellent customer service and communicate technical information clearly to non-technical users. Required Skills and Abilities: High school diploma or equivalent; IT certifications (e.g. CompTIA A+) preferred. 1+ year in technical support or helpdesk environment. Strong troubleshooting and problem-solving abilities. Familiarity with Microsoft Office 365 suite. Basic understanding of networking concepts. Excellent verbal and written communication skills. Ability to prioritize tasks and manage time effectively. Ability to lift and move office equipment and desks as needed. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck! Culture and Opportunities We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first High-growth environment with clear opportunities for career growth Welcoming atmosphere and culture Benefits 401(k) with matching Dental insurance Health insurance Vision insurance Health savings account Paid time off

Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity. Web Security Administrator Under limited supervision, performs all procedures necessary to ensure the safety of the organization's website and transactions across the internet Applies Internet firewall technologies to maintain security Ensures that the user community understands and adheres to necessary procedures to maintain security Qualifications Excellent planning skills Expert knowledge of distributed system security software and web based technology Expert knowledge of encryption, firewall and access control technology and software Education and Experience: Associate's degree and 3 plus years' experience or equivalent Web Software Developer Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, XML, CGI, Java scripts, etc.) for a component of the website Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website Responsible for the interface implementation Complex knowledge and utilization of one or more word processing tools Qualifications Strong navigation and site design skills Expert understanding of web based technologies Education and Experience Bachelor's degree in computer science and 2 years developmental experience in web based languages. Senior Business Systems Analyst Manages the integration and communications among applications, databases and technology platforms Administers company technology practices, standards and procedures Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products Makes decisions based on documented business opportunities, benefits, risks, and success factors of potential applications Has budget to make decisions based on documented STC Customer needs and associated requirements May manage a portfolio of developments with implication to cost reduction initiatives Analyzes a variety of work processes and associated document and information flow for strategic recommendation to leadership Oversees group that defines and implements new or enhanced applications into a production environment Qualifications Very high level of interpersonal skills Ability to lead, manage, plan, and direct the work of business systems analysis personnel Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc. Familiarity with company's information architecture and information management methodologies Education and Experience Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in complex systems. Training in college level computer systems preferred MBA or equivalent training preferred Project Management Certification preferred Infrastructure Architect Ensures implementation of hardware and software meets the company's technology infrastructure design and architecture Major Duties and Responsibilities Ensure STC Customer's infrastructure architecture for wide area, campus, and local area networks is adhered to Defines requirements for products that support applications and the infrastructure Manages process to ensure product release, applications, and corporate block point cycles are synchronized Provides interface for strategy and direction with technology providers Evaluates emerging technologies and standards for impact on STC Customer Plans and executes software and hardware platform changes Manages network management architecture activities Performs technology benchmarking Follows corporate level guideline documentation and provides input on their upkeep Education and/or Training Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or Computer Science preferred Database Administrator Assesses future information requirements in order to develop long-range, comprehensive database plans Develops policies and procedures designed to ensure the integrity of the database environment Develops and maintains routines to facilitate database use Keeps informed on latest developments in the database management field Plans and coordinates migration to new data management system software levels Assures that appropriate database management software is available and effectively used Determines, implements, and enhances standards on database security Promotes and recommends appropriate database software for new application systems Educates applications programmers about database concepts and efficient access techniques Performs database performance monitoring Designs or supervises the designing of the procedures necessary to save and recover databases from hardware and software failures Supervises the design and maintenance of database structures May supervise or train staff Performs related work as assigned Qualifications Strong knowledge of database management systems, as well as data warehouse management and decision support tools Extensive experience in the development, implementation and maintenance of data warehouses and data marts is desired Ability to use data base access tools for application delivery Strong familiarity with analysis, planning and management reporting functions Well-developed oral and written communications skills Demonstrated leadership skills Demonstrated ability to work independently and with others Understanding of benchmarking processes and techniques Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output Education and Experience Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or Computer Science preferred Minimum 10 years' experience Project Manager III / Test Program Manager Responsible for program oversight, planning, program tracking, scope management, change control management, risk management, and quality assurance of the development project team Assist in development and support of the vision and business objectives of the organization Direct the activities of resources in line with business objectives of the organization Ensure quality and timely delivery of critical path products and services Establish and maintain quality metrics and guidelines Implement process and system improvements including integration with other functional areas Translate organization's business requirements into effective business solutions Qualifications Develops and maintains long-term relationships with strategic STC Customer and industry leaders Adept at the development of schedule, cost, and risk management strategies Experienced implementing project management within various STC Customer organizations and environments managed complex testing engagements Education and Experience Individual must have a bachelor's degree and at least 12 years of experience and experience in implementing global projects, OR An advanced degree with at least 10 years of consulting experience and experience in implementing global projects in IT industry- PMI Project Management Professional (PMP) certification preferred Minimum of 7 years business/industry knowledge Minimum of 5 years' experience with Project Management systems/Applications Minimum of 5 years' experience in Information Technology Senior Business Process Engineer Identifies opportunities for business process improvement Drives business process innovation Investigates and evaluates potential business process improvement solutions Justifies expenditures in support of business process improvement solutions Defines business process improvement solutions while ensuring compliance with STC Customer IT standards Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments Works with process engineers to ensure integration of all processes Identifies IT cost reduction opportunities associated with IT projects and/or support services Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Develops common process implementation metrics Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Seasoned business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 6 years consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in highly complex system(s). Application Architect Responsible for acting as a recognized expert in translating operational business needs through developing and implementing the information technology architecture and design for a system, with specialty in a complex system(s). Developing physical system architecture that provides the foundation for design, construction, testing, and deployment Utilized STC Customer provided architecture guidelines and strategies to transform logical models into physical architectures and designs Designing and addressing key architecture considerations for the system Developing physical models that balance and integrate the data, processing, and technology aspects of the architecture Resolving issues regarding technology components responsible for performing functional capabilities, or determining how technologies will communicate when responsibility must be shared across technologies Publishing, updating and ensuring that the architecture models meet business requirements and architecture standards. Qualifications Familiar with systems development processes and methodologies Ability to lead and facilitate cross-functional, multi-Service Provider work teams Familiarity with relational database technologies and capabilities Knowledge of the company's industry group, trends, directions, major issues, regulatory considerations and trendsetters Ability to justify project, equipment or staffing expenditures Knowledge of internet/intranet based opportunities and challenges Ability to work with others in a constructive and collaborative manner Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Familiarity with company's information architecture and information management methodologies Experience with scalability and performance issues related data bases Education and Experience Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or computer science preferred Industry Certifications in an area of expertise preferred Senior Manager Investigates and evaluates potential business process improvement solutions Justifies expenditures in support of business process improvement solutions Defines business process improvement solutions while ensuring compliance with STC Customer IT standards Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments Identifies IT cost reduction opportunities associated with IT projects and/or support services Communicates to all business process stakeholders Consults regarding business process engineering, process measurements, change management, education and training Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Seasoned business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 8 years of consulting experience, or a bachelor's degree and at least 10 years consulting experience, and experience in implementing global projects in the retail and or healthcare industry Senior Web Architect Analyzes STC Customer business objectives, processes and architecture and recommends strategic architecture direction consistent with STC Customer provided guidelines. Provides direction on business object and component framework architecture Provides top level strategic input in relation to on-line implementation, industry, and market analysis Provides framework and assists in business impact analysis and business case development Provides framework and assists in product selections Provides enterprise architecture guidance and relations in a multi-Service Provider environment Applies experience with electronic commerce (Internet based business) and impact of the Internet on traditional business Qualifications Demonstrated experience with market analysis, ROI, ROA, electronic commerce, (Internet based business) and impact of the Internet on traditional business Knowledge of retail and/or healthcare industry, supply chain, and consumer issues and trends Experience defining business issues and opportunities as well as developing on-line business strategies, plans, and processes Understanding of business object and component framework architecture Experience leading and facilitating web strategy and planning End-to-end comprehension of web standards, software and web applications framework. Education and Experience Bachelor's degree and 6 plus years of experience or equivalent 4 years of experience developing technology/creative business cases 2 years of experience in online business case analysis and development Senior Application Architect Analyze and design technology approaches and develop global architectures and technology solutions. Research, assess, analyze and recommend STC Customer Enterprise Architecture standards and ensure their use (i.e. web search engines, trend analysis and forecasting tools, content management systems, document management systems, application development tools, business and object modeling tools, application servers) Provides interface for strategy and direction with technology providers Evaluates emerging technologies and standards for impact on STC Customer Performs the role of technical lead for large application development projects Manage iterative software development processes with a focus on application and infrastructure architecture Provide guidance and technical direction to team members, including training materials and presentations on relevant products and/or technologies consistent with STC Customer provided guidelines Review, recommend, and provide corrective action plans as required from a technical perspective Review and approve Service Provider designed technical solutions against defined STC Customer standards Qualifications Knowledge of the company's industry group, trends, directions, major issues, and regulatory considerations preferred Ability to justify project, equipment or staffing expenditures by identifying cost, benefits and associated risks Knowledge of internet/intranet based opportunities and challenges Competency in multiple internet/intranet technologies Ability to work with others in a constructive and collaborative manner Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function Knowledge of mainstream technologies and architectures Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Competency in core technologies, including open standards, database, and integration technologies Competency in one or more emerging technologies Familiarity with company's information architecture and information management methodologies Education and Experience Advanced degree with at least 10 years of consulting experience, or a bachelor's degree and at least 12 years consulting experience, and experience in implementing global projects in the retail and/or healthcare industries Creative Director Creative direction of Site and/or Authorized User interface Major Duties and Responsibilities Performing creative planning, developing, strategy, and execution on projects Overseeing graphic production and brand character Developing and working with STC Customer to portray appropriate design of the project to communicate with target audience Education and/or Training Bachelor of Arts degree or higher in fine arts Software knowledge: Adobe PhotoShop, Adobe Illustrator, Adobe Acrobat, Adobe Premiere, Adobe After Effects, Macromedia Fireworks, QuarkXpress/ PageMaker, and project management software (MS Project) Experience 4 years in creative management and project development 2 years in web based creative project management Business Consultant Manage conflicting stakeholder expectations. Manage project scope Refocus efforts as issues/problems dynamically change in STC Customer environment Design and conduct workshops Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions Full leadership for managing delegated end-to-end creation of project deliverables Help team to develop new insights from the analysis Prioritize the recommendations based on ease of implementation and impact Provide ongoing updates to STC Customer on engagement status Solicit feedback on interim deliverables Manage project escalations Manage engagement financials - revenue and profitability Provide subject matter expertise on a specific area within a domain/technology/service Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development Experience 3 to 6 years of management and technology consulting experience Senior Business Consultant Gain deep insights into STC Customer issues and potential risks based on subject matter expertise. Manage conflicting stakeholder expectations Leverage experience/ learning from similar engagements. Administer and monitor client feedback survey. Represent Service Provider in external forums Champion Knowledge asset creation within the Consulting organization by creating a participative environment. Forge Partnerships with external sources for Knowledge acquisition Provide thought leadership in project Validate and ensure the recommendations are high impact and reflect deep insight. Manage project scope Refocus efforts as issues/problems dynamically change in client environment Conduct training sessions on consulting, functional area, key trend etc. Design and conduct workshops Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions Full leadership for managing delegated end-to-end creation of project deliverables Help team to develop new insights from the analysis Prioritize the recommendations based on ease of implementation and impact Provide ongoing updates to STC Customer on engagement status Solicit feedback on interim deliverables Manage project escalations Manage engagement financials - revenue and profitability Provide subject matter expertise on a specific area within the domain/technology/service Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development Experience 6 to 9 years of management and technology consulting experience

Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment. * Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. * Experience with networking protocols. * Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. * Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. Preferred qualifications: * Bachelor's degree or equivalent practical experience. * 4 years of experience in maintenance and monitoring of server systems. * Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). * Experience working within a data center or network operation center environment. * Experience with Linux operating systems. * Experience in project management and leadership, and collaborating and partnering with teams. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the of computer technology.The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Deploy and operate new data center infrastructure across teams. * Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. * Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. * Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams. * Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.

We are seeking a Junior Desktop Support Technician to provide on-site IT support at our client's Amarillo office. This role is ideal for a recent graduate or early-career IT professional who wants hands-on experience supporting end users while contributing to office infrastructure projects. The position is primarily based in Amarillo, with occasional travel to support other office locations. This role will split time between day-to-day end user support and project-based work tied to office upgrades, renovations, and employee movement. Key Responsibilities End User Support (Approximately 50%) Provide on-site technical support for employees, including hardware, software, and access-related issues Troubleshoot and resolve an average of ~20 support tickets per day Handle common access and provisioning requests using Active Directory and Office 365 Support new hires, office moves, and workstation setup during renovations Deliver responsive, customer-focused support in a fast-changing office environment Projects & Office Upgrades (Approximately 50%) Assist with IT-related office renovation and upgrade projects Support workstation refreshes, office moves, and infrastructure improvements Work closely with the Director of Infrastructure and other IT team members on-site and remotely Help improve documentation and support processes as the office grows Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent hands-on experience) Strong interest in desktop support and IT infrastructure Working knowledge of: Microsoft Office 365 Active Directory (user access, provisioning, basic administration) Ability to troubleshoot common Windows desktop and end-user issues Willingness to be on-site in Amarillo and travel occasionally to other offices What We're Looking For A motivated junior-level technician eager to learn and grow Comfortable handling a high volume of support requests Strong communication and customer service skills Ability to adapt to a dynamic office environment with frequent changes Location & Travel On-site role based in Amarillo, TX Occasional travel to support other office locations

Primary Purpose: Facilitate, implement, and provide advanced end-user technical support of technology systems district-wide. Respond to requests for assistance from faculty, staff, and Technology staff regarding end-user computer software, hardware, peripherals, and other related technology. Qualifications: Education/Certification: Bachelor's degree preferred Special Knowledge/Skills: Knowledge of computer workstation setup Knowledge of computer hardware and software applications Ability to install, maintain and repair computers and peripherals, including printers, interactive whiteboards, projectors, and scanners Ability to diagnose basic network problems and escalate when necessary Ability to diagnose, troubleshoot, and solve advanced computer problems Ability to resolve complex computer problems in a professional, congenial manner Strong communication and interpersonal skills Experience: One year experience installing, troubleshooting, and repairing personal computers and/or related technology Major Responsibilities and Duties: 1. Provide level-two technical support for end-users and end-user devices as directed by the Chief Technology Officer and the Technology Support Coordinator 2. Install licensed software programs as required and as licensed by the Software Support Administrator 3. Record service requests into the district work order system 4. Document reports of inappropriate use of equipment, as requested 5. Assist in CISD staff development training programs, as required 6. Record and maintain inventory of all technology-related equipment 7. Stay current with advances in the computer technology industry 8. Enjoy working with people and technology 9. Support technology in the classroom in a timely manner utilizing the available support tools and by using innovative and emerging technologies throughout the district 10. Perform repairs, as needed, to maintain clean, operable equipment 11. Perform necessary management of computers and printers following normal procedures including beginning and closing-of-year procedures 12. Keep informed of innovations in computer and networking technology 13. Maintain confidentiality of information 14. Exemplify high standards of ethical conduct according to District Policy 15. Support administrative policy 16. Represent the school system to the community in a positive professional way 17. Maintain a sincere, friendly attitude toward visitors and patrons to ensure communication 18. Perform other duties, as assigned Mental Demands/Physical Demands/Environmental Factors Requires working in a cooperative, assisting manner with all district staff. Requires lifting (up to 40 lbs.), stooping, bending, kneeling, climbing, and prolonged use of computing devices. Requires frequent travel to various campuses and locations within CISD.

Job Title: Utilities System Specialist Career Level From: Specialist Career Level To: Specialist Job Specialty: Maintenance Planning What You'll Do * Infrastructure Specialist VI (Facility/Building/Operations Manager/Technical Authority) assigned for major utility systems. * Responsible for the safe and effective operations of the following: Potable Water Production: All associated facilities and equipment for domestic water production (water plant, reservoirs, disinfection operations, wells) including the distribution lines and metering. Sanitary Sewer System: All associated facilities and equipment for sanitary sewer processing (sewer plant and sewer lifts), including the collection lines. Steam Production and Distribution - 16 13 Steam Plant - The steam plant and all systems and equipment within the steam plant. Steam & Condensate Distribution - All associated facilities and systems for steam distribution and condensate return (main steam and condensate lines, condensate return units, trenches, Building 12 105 and pump and valve buildings). Compressed Air Facilities and Systems - All associated facilities and systems for compressed air production (Buildings 12 123 and 11 58) including the distribution lines. Natural Gas Distribution - All associated systems and equipment for Natural Gas distribution and metering. Centralized (loop) Heating, Ventilation, and Air Conditioning (HVAC) equipment rooms: 12-5E, 12-24E, 12-109E, and 16-15 * Responsible for the meeting minimum safety, environmental, and reliability requirements for the assigned system(s). * Responsible for requesting corrective actions via requests for corrective, preventive, operational, and modification/betterment work/ maintenance work requests. Submit requests for engineering services in support of system/facility compliance/operability, and reliability. •Responsible for the system/facility configuration management. Technical authority for all changes and modifications. Develops and maintains control over operational diagrams, data sheets, and component tags/labeling. * Authorizes all work/maintenance/operations packages affecting utility systems. * Develops and/or validates system/facility alignment procedures and shutdown requests in support of system/facility compliance, operability, and reliability. * Responsible for planning, maintaining, verifying, and changing system/equipment alignments. * Responsible for ensuring Texas Commission on Environmental Quality (TCEQ), National Pollutant Discharge Elimination System (NPDES), and Environmental Protection Agency (EPA) requirements are met for utility operations. * Responsible for reporting and record keeping for all TCEQ permits. (Water, Boiler Emissions, Waste water, and Close loop systems) * Responsible for obtaining and maintaining proper/minimum levels of TCEQ personal certification. * Responsible for developing and maintaining both long and short range plans for utility systems: * Perform special assignments and activities as directed by the Department Manager. * Responsible for developing and maintaining procedures and coordinating activities associated with the seasonal change program for Pantex Plant. What You Can Expect * Meaningful work and unique opportunities to support missions vital to national and global security * Top-notch, dedicated colleagues * Generous pay and benefits with a stable organization * Career advancement and professional development programs * Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements * Bachelor's Degree with: Minimum 4 years of relevant experience. (Typical experience ranging from 7 to 10 years.) * OR Master's Degree with: Minimum 3 years of relevant experience. (Typical experience ranging from 7 to 10 years.) * OR PhD. * Applicants without a bachelor's degree may be considered based on a combination of 12 or more years of completed education and/or relevant experience. Department of Energy (DOE) Order 426.2A Requirements Not applicable. Why Pantex? You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex you can build a career that lasts a lifetime. #JointheMission: Your Impact Starts Here At Pantex, you won't just find a job-you'll discover a career of purpose safeguarding national security through work performed nowhere else on Earth. We empower dedicated, innovative individuals like you to achieve their greatest impact surrounded by exceptional talent and limitless opportunities for professional growth. When you #JointheMission, you choose a lifetime career where your commitment is genuinely valued and rewarded. At Pantex, we believe that extraordinary talent thrives when supported by a balanced life. Discover the flexibility that empowers you to excel, coupled with a benefits package designed for your total peace of mind from comprehensive health coverage and robust retirement planning, to opportunities for continuous learning through education reimbursement. Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10 CFR 709. Medical requirements may apply. Pantex is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to random selection for drug testing without advance notification. Pantex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, ancestry, genetic information, disability or veteran status.

Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed. QUALIFICATIONS: * High School Diploma or GED. * Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed. * Strong troubleshooting and problem-solving mentality. * Demonstrated willingness and ability to learn new technologies and processes. * Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software. * Strong communication, customer service, multitasking, and problem-solving abilities. * Willingness to travel up to 10% of the time * 1-2 years of experience working in an educational environment (e.g., K-12 or higher education). * 2-3 years of experience providing end-user technical support. * CompTIAA+ preferred. BENEFITS: Full-time positions offer excellent FPC benefits. SALARY: Salary is commensurate with experience and education. All applicants are subject to a background check.

Job Description ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

ABOUT HUT 8 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place. ABOUT THE ROLE As a Data Center Technician I, you will work with state-of-the-art computing and networking equipment to ensure optimal uptime and provide regular basic repair services. The ideal candidate will be eager to learn about our network technologies and will demonstrate the ability to adapt to evolving systems. You should also be able to stay current with emerging technologies. An analytical mindset is essential for troubleshooting and diagnosing issues with mining equipment, ensuring maximum uptime and minimizing turnaround times. The Data Center Technician I will perform routine maintenance under general supervision. This position ensures that the facility remains available for use and is consistently maintained in a safe and clean condition. The role involves operating various maintenance and mining tools and equipment, as well as performing other related tasks as directed by the Associate Manager and/or Manager of Data Center Operations. This is a short-term, 90-day position. Strong performance during this period may lead to consideration for a full-time employment opportunity. Some of the key responsibilities you should expect are the following: Operations Management: Monitor, maintain, and optimize all critical data center systems, including power distribution units, UPS systems, cooling infrastructure, backup generators, and fire suppression systems to ensure continuous and efficient mining operations. Carry out basic miner repairs and maintenance, flash firmware on miners, and handle associated miner tools and equipment. Perform general facility duties as assigned. Support preventative maintenance schedules, performing regular inspections, cleaning, and necessary repairs on all data center equipment to prevent unplanned downtime. Incident Response: Quickly identify and troubleshoot infrastructure and miner issues, coordinating with multiple teams to resolve technical problems and restore service with minimal disruption to mining activities. Reporting and Analysis: Monitor and contribute to detailed performance reports, including metrics such as uptime, power usage, and environmental conditions, to assist with decision-making and continuous improvement initiatives. REQUIRED SKILLS AND QUALIFICATIONS Beginner to intermediate knowledge of data center infrastructure, including electrical systems, cooling systems, and network architecture, specifically within the context of Bitcoin mining operations. Proficiency in troubleshooting complex technical issues related to power, cooling, and network systems. Knowledge of data center best practices, standards, and maintenance procedures is preferred but not required. Strong problem-solving abilities and the ability to react quickly to critical incidents. Strong communication skills, both written and verbal, for reporting and team collaboration. Ability to work independently and as part of a team in a high-pressure, fast-paced environment. Familiarity with safety standards, energy efficiency practices, and compliance regulations in data center operations. ABOUT YOU High school diploma or equivalent. 1-3+ years of experience in IT/computer hardware, systems/electrical engineering, network administration, and/or troubleshooting. Bitcoin mining experience is a plus. Proficiency in English is required. A basic understanding of IP addressing, subnets, and small electronics or medium to low-voltage electrical systems is a plus. Flexibility to adapt to various tasks and environments. Physical stamina: the ability to stand for 7+ hours per day. Ability to lift and carry up to 50 lbs. Tolerance for harsh environmental conditions, including both indoor and outdoor settings. Must pass a motor vehicle check. Must have reliable transportation to and from the designated work site. Ability to work as a member of a fast-paced, collaborative, and high-performing team is paramount to this role - your success in this role will not just come from how hard you work as an individual, but how strong of a team you help create across the facility. ABOUT THE WORK ENVIRONMENT This role is based onsite at one of our data center locations in Amarillo, TX. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role. This is a short-term, 90-day position. Strong performance during this period may lead to consideration for a full-time employment opportunity. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality. At Hut 8, you will have the opportunity to: ▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting ▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government ▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team ▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure

Primary Purpose: To provide direct instructional services to students in participating districts as part of the Region 16 Triage Task Force. The Teacher/Interventionist will deliver targeted intervention in Math and/or Reading Language Arts (RLA) for elementary students, preferably grades 3-5, using research-based practices, progress monitoring, and data-driven instructional decisions. Daily travel to assigned campuses is required. Qualifications: Education/Certification Bachelor's degree required Valid Texas teaching certification required Master's degree preferred Skills Bluebonnet Learning Experience preferred Strong knowledge and proven experience in Math and/or RLA, preferably in grades 3-5 Experience delivering research-based instruction and intervention Demonstrated ability to manage time, meet deadlines, and travel between campuses Ability to work collaboratively with district and ESC staff Strong problem-solving skills and initiative Effective communication and coaching abilities Service-oriented mindset Working Conditions: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion Regular Attendance is an essential function Major Responsibilities and Duties: Provides high-quality, standards-aligned instruction to students through direct teaching in Math and/or RLA. Provides direct Tier 2 and Tier 3 intervention services using research-based instructional practices. Implements progress-monitoring tools and adjusts instruction based on student data to support continuous student growth. Provides Tier 1-3 scaffolded academic supports aligned with MTSS/RTI frameworks to meet diverse student needs. Models effective instructional practices for teachers and support staff, demonstrating strategies for engagement, scaffolding, differentiation, and formative assessment. Plans, internalizes, and delivers daily lessons aligned with district expectations and student learning needs. Assists colleagues in planning and preparing lessons, including materials development, instructional design, and best-practice implementation. Collaborates with campus staff, ESC personnel, district leaders, and colleagues in and beyond the ESC to identify instructional and professional development needs through detailed data analysis and self-reflection, supporting intervention plans and improving student learning. Delivers instructional support and services that align with district needs and ESC expectations. Maintains accurate documentation of services, student progress, and instructional support provided. Participates in data reviews, team meetings, and district/ESC planning sessions as needed. Establishes and maintains positive, professional working relationships with district staff, students, and families. Provides content, best practices, and pedagogical expertise in technical assistance and professional development to support improvements in instructional practices and student learning. Sets, modifies, and meets short- and long-term professional goals based on self-assessment, reflection, peer and supervisor feedback, contemporary research, and analysis of student learning. Travels as a part of job responsibilities. Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly. Reports for work ready to perform responsibilities. Performs duties that directly and/or indirectly impact student performance in Region 16. Maintains a professional level of confidentiality regarding all ESC matters. Supports the mission, goals, and objectives of the ESC strategic plan. Upholds and adheres to safety rules and policies of the ESC safety program. Performs professional responsibilities as required by ESC policies, processes, and procedures. Manages time, calendar, and job responsibilities to meet deadlines. Meets proficiency levels of required technology skills as outlined by the supervisor. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor. Performs other duties as assigned.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity. Technical Specialist Under general supervision, performs analytical, technical, and administrative work in the planning, design, development and implementation of new and existing personal computer systems Works on moderately complex applications Confers with end users to determine the types of hardware and software required Writes programs to fulfill requirements or selects appropriate off-the-shelf software and modifies, if necessary, to suit the requirements Trains end users in the use of the equipment and software Identifies data, analysis method and report format required to present and explain an issue, phenomenon or potential solution. Plans, schedules and facilitates technical reviews as necessary Documents technical discussions, action plans and assignments Determines and report status of projects and assignments Collates, analyzes and publishes metrics. Qualifications Must have an extensive knowledge of the product's practical and/or business use Must have advanced knowledge of the primary features, a solid understanding of the operating system(s) that the software runs on, as well as the ability to install, configure, set-up and migrate software Must have advanced knowledge of STC Customer's desktops, laptops, keyboards, printer plotters, modems and associated connections May have certification in production or technology Must have good oral and writing communication skills Ability to create and manipulate electronic databases Ability to take general direction and develop a work plan, including identification and retrieval of necessary information, data, required analysis method or technique and effective report format High level of interpersonal skills to work effectively in a team environment Effective communication and presentation skills Ability to create high-level presentations using the Microsoft suite of software Education and Experience Associate's degree and 3 plus years' experience or equivalent Junior Test Analyst Contribute to creation of test plans, test cases and prepare test environments Performing functional, application, and regression testing Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Education and Experience Bachelor's degree and up to 3 years' experience or equivalent Training Specialist Plans, develops, and executes user training with STC Customer's Authorized User community, based on needs. Schedules, delivers, and follows up on STC Customer training needs regarding specific products. May serve as a subject matter expert to the STC Customer's Authorized User community Acts as the corporate training interface Maintains training database and documentation Qualifications In-depth knowledge of products and/or services being delivered Ability to deliver material, to a broad range of user's with a variety of skill sets, excellent communication skills and, knowledge of adult learning principles Utilizes productivity management principles to, facilitate client training needs, Familiar with the analysis, design, development and implementation of instructional courseware using instructional design standards Education and Experience Bachelor's degree and 2 plus years' experience or equivalent Technical Specialist Programming Analyzes conventional methods employed by the user for which computerization is recommended Develops problem definition and method/specifications for solution Locates system problems and recommends and implements solutions Develops detailed design and flow of system Codes, tests, debugs, implements and documents new programs Maintains, revises and documents changes to existing programs Qualifications Oral and written communications skills High level of sound logic and analytical ability where problems are unusual and difficult Attentiveness to detail and precision Good interpersonal skills to work effectively with others Strong knowledge of HTML, Web Development, Java Script, etc. and good Internet Explorer capabilities Strong knowledge of relational data bases with programming capability; able to create/modify queries, reports and visual basic modules to meet STC Customer requirements Education and Experience Associates' Degree and 3 plus years' experience or equivalent Associate Systems Engineer Possesses the technical skills necessary to participate in business systems development and maintenance processes using a systems methodology Identifies problems or business opportunities, defines the scope of the assigned task, and develops a plan to accomplish that task Utilizes technical skills, creativity and communication skills, with assistance from team members, to design and document a system that fulfills STC Customer requirements Meets team standards, and provides the flexibility to meet future STC Customer needs Interprets and modifies programs Develops test plans that address system design requirements, user test data, and issues concerning size and scope Major Duties and Responsibilities Provides application programming/systems development and support for systems of low complexity Identifies data elements and processes using modeling and documentation techniques Documents controls, audit trails, security requirements, plans and decisions Estimates activities required to complete assignments for a specific task Follows a systems methodology when developing or supporting an application Participates in design walk-throughs Implements test plans, including the creation of test data and the verification of the test environment Maintains hardware and software in the production environment for assigned areas Executes assigned implementation and conversion plans Schedules and monitors the processing of production cycles Education and/or Training AS, BA, BS related degrees or equivalent experience Experience Minimum of 1-2 years. Documentation Specialist Develops, produces, and maintains a variety of complex technical and user documentation Plans and executes writing projects that need attention to complex technical content Provides effective and useful presentation of that content, and timely reporting of progress in meeting schedule milestones Qualifications Ability to determine project requirements, perform complex writing, copy-editing, technical editing and documentation design activities. Ability to create document structure and graphics at project level The ability to write consistent and clear documentation with the goal of explaining complex information simply and accurately Education and Experience Bachelor's Degree and 2 years' experience or equivalent. Test Analyst Creating test plans, test cases and prepare test environments Performing moderately complex functional, application, and regression testing Planning and scheduling tasks to ensure that developed products meet business requirements and design specifications Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Strong teamwork and interpersonal skills Strong written and oral communication skills Education and Experience Bachelor's degree and up to 5 years' experience or equivalent Associate Business Systems Analyst Assists in planning and implementing computer systems Assists in coordinating of upgrades/enhancements to engineering business systems Assists in coordinating information activities as necessary with other departments and/or divisions Assists in coordinating projects and activities with Service Provider and Third Parties Uses and administers company technology practices, standards and procedures Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Assists in eliciting and clearly defining and documenting, STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Assists in implementing, new or enhanced applications into a production environment Assists in delivering new or enhanced applications utilizing a variety of formal methodologies and disciplines Qualifications High level of sound logic and analytical ability where problems are unusual and difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Experience with networked data management systems Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures. Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Training in college level computer systems Systems Engineer Has the experience and technical skills necessary to participate in the development and maintenance of business systems using a systems methodology Identifies problems or business opportunities Controls the scope of the systems development tasks, and supports the high-level project plan Generates and maintains estimates Converts STC Customer requirements and models from analysis, specifications and business needs, into technical specifications Uses the knowledge and experience from past technical environments and communication skills to design and document a system that will meet STC Customer requirements, team standards, and ensure the flexibility of future STC Customer needs Creates reusable code Documents and implements test plans that address system design requirements, user test data, and cases of appropriate size and scope Proactively addressing production support issues and providing recommendations for improvement Major Duties and Responsibilities Provides application programming/systems development and support for systems of medium complexity Develops and evaluates alternative system solutions to meet STC Customer requirements Competent in the use of modeling and documentation techniques Analyzes the STC Customer environment and new business requirements to define solutions that meet STC Customer needs and have the flexibility to accommodate future changes Recommends business system improvements Suggests and implements documents controls, audit trails, security requirements, plans and decisions Establishes target dates and goals Utilizes a systems methodology when developing or supporting systems development Participates in technical designs and walk-throughs Determines the impact of change on the STC Customer and system, and makes recommendations Modifies program logic involving multiple systems and subsystems Develops and implements test plans Identifies the impact of system software and hardware upgrades on the application and creates a test strategy Education and/or Experience BA, BS related degrees or equivalent experience Bachelor's degree plus 3 years + experience or at least 1 year consulting experience with specialty in a highly complex system Data/Math Modeler Developing, testing, implementing and supporting data and math-based models which run in an inter-active environment. Qualifications Gains understanding of the STC Customer's business in assigned area Possesses knowledge of the STC Customer's industry Uses knowledge and experience to improve performance Participates in the cost/benefit analysis of alternative technical solutions Organizes, develops and delivers presentations for multiple levels of STC Customer Education and Experience Bachelor's degree and at least 3 years of experience Performance / Automation Test Analyst Responsible for testing a variety of programs and systems for compliance with nonfunctional requirements Use of automation test tools and creation of small tools to automate manual test cases Specifying overall approach to creating test data, and conditions for test scenarios Preparing testing schedules and documents expected results; advising team on debugging aids available for environment Ability to develop test scripts and utilize appropriate testing tools Ability to prepare schedules, documentation and test data to simulate conditions Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Experience with use of performance test tools and automation test tools Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Education and Experience AS, BA, BS related degrees or equivalent experience A minimum of 2 years of coding and/or performance/automation testing experience. Communications industry knowledge/experience preferred Programmer Associate Develops program specifications/detail design documents Codes, tests, and debugs application programs Works under the direction of a team leader, senior technical leader or analysts Develops prototypes from functional specifications Designs application sub-systems and small systems Responsible for designing and building web pages using a variety of graphic software applications, techniques, and tools; designing and developing user interface features, site animation, and special-effects elements Contributing to the design group's efforts to enhance the look and feel of the organization's online offerings; designing the website to support the organization's strategies and goals relative to external communications Qualifications Has participated in the application design of systems, including use of analytical techniques Demonstrates an understanding of object-oriented development tools and techniques Has worked on multiple platforms and/or with multiple methodologies Capable of basic HTML content management support Expert understanding of web based technologies; a working, through knowledge of html, Photoshop Illustrator, and/or other design related application Education and/or Training Trained in basic application development methods Familiarity with web basics through college courses or other computer related experience Bachelor's Degree Under 5 years' experience Advanced Systems Engineer Applies principles, theories, and concepts, as well as expertise in related disciplines, to work activities and complex business systems Contributes to the understanding of new principles and concepts Leads systems development efforts that impact the STC Customer Advises, counsels and mentors STC Customer and team members on technical issues Improves strategic processes and direction, serves as a subject-matter expert Transfers knowledge base across lines of business Anticipates and resolves problems and advocates change Major Duties and Responsibilities Provides application programming/systems development and support for complex systems Provides technical solutions for technology planning Manages systems development efforts, including activities such as assigning tasks to co-workers, conducting project plan reviews, preparing systems development related documentation, and monitoring cost and resource estimates Conducts post-development reviews and disseminates findings Develops work breakdown structure for large systems development efforts Establishes target dates and goals Supports estimating, forecasting, budgeting, tracking, and control of economics Develops and delivers presentations as a technical expert Provides technical leadership for proposal efforts Prepares cost models for new business opportunities Plans and leads STC Customer requirements reviews Applies Third Party products, services, and processes pertinent to the STC Customer base Translates STC Customer requirements for Third Parties Coaches others in improving programming techniques, methodologies, and deliverables Analyzes measurement results to identify improvements to work practices Education and/or Training Bachelor's Degree or equivalent experience Experience 4 plus years' experience or equivalent Business Systems Analyst Establishes uses and supports integration and communications among, applications, databases and technology platforms Uses and administers company technology practices, standards and procedures Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Elicits and clearly defines and documents STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Defines and implements specific technical foundation for an application (software, data bases, and hardware) Designs effective graphic user interface desktop workstation Qualifications High level of sound logic and analytical ability difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others motivate employee and elicit work output Ability to guide and advise less experienced business systems analysis personnel Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Associate Business Process Engineer Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Aids other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Supports the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, defects) Supports the prioritization of business requirements Qualifications Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases, and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Background in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes Minimum 3 years of consulting experience Project Manager I / Test Leads Applies advanced planning and scheduling techniques (WBS, OBS, CPM) Performs schedule variance analysis Presents project status to the project team Develops templates Facilitates plan development Able to provide project management training Develops and documents basic project management processes and procedures Provides resource requirement planning Identifies issues and recommends alternate solutions Perform small-scale project management needs assessments Uses STC Customer methodologies to develop project plans Skilled defining project scope and requirements with the STC Customer In the case of Test Leads, Performing complex functional, application, regression and performance testing Qualifications Effective oral and written communication skills High level of interpersonal skills to work effectively and motivate team members High degree of professionalism and integrity Ability to understand and translate STC Customer business requirements Analytical and creative ability where problems are extremely complex Typically has knowledge of 3 or more technical skill sets In the case of Test Leads, thorough understanding of testing processes, expertise in commonly used testing tools and extensive experience with testing complex applications Education and Experience Bachelor's degree and/or 5 years equivalent work experience 3 to 5 years Project Management and/or business experience Minimum of 3 years' experience in Project Management Minimum of 2 years' experience with Project Management systems/applications In the case of Test Leads, minimum of 1 year experience as a test lead Database Analyst Assesses future information requirements in order to develop long-range comprehensive database plans Develops policies and procedures designed to ensure the integrity of the database environment Develops and maintains routines to facilitate database use Coordinates and supports migration to new data management system software levels Assures that appropriate database management software is available and effectively used Determines, implements, and enhances standards on database security Educates applications programmers about database concepts and efficient access techniques, and assists them in analysis and problem resolutions pertaining to database Performs database performance monitoring and implements efficiency improvements Designs and implements the procedures necessary to save and recover databases from hardware and software failures Supervises the design and maintenance of database structures Analyzes, designs, and implements databases Determines database storage requirements Develops and maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary Performs database performance monitoring and implements efficiency improvements Develops and maintains database access and update procedures to ensure the proper control of the databases Recommends and executes the procedures Qualifications Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; of current database technologies; of data analysis techniques. Ability to use data base access tools for application delivery Strong familiarity with analysis, planning and management reporting functions High level of analytical ability where problems are very unusual and extremely difficult Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Programmer Knowledgeable about various SDLC methodologies and programming languages Responsible for coding of modules, ensure code developed meets coding standards and meets the identified requirements Helps in defining coding standards Assists junior programmers with their tasks and provides necessary coaching and guidance Responsible for designing, developing, troubleshooting, debugging, and implementing software code (such as HTML, CGI, and Java scripts) for a component of the website Working with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website Qualifications Shows capabilities of performing team leader functions Develops and/or leads the development of prototypes Familiar with data modeling design and database concepts Familiarity with relational database technologies and capabilities Software knowledge, such as: Microsoft Visual InterDev, Adobe PhotoShop, Macromedia Fireworks, Microsoft Gif Animator, etc. Working knowledge with programming languages Working knowledge of web technology standards Education and Experience Bachelor's Degree and 4 plus years programming experience or equivalent Senior Systems Engineer Leads and develops technical and business systems related activities of major significance to the STC Customer Coaches and counsels project managers and STC Customer on technical solutions Responsible for assisting in the business proposal process Develops principles and concepts and innovative solutions for the STC Customer enterprise Develops/maintains depth and breadth across lines of business Regularly interacts with senior management/major STC Customer Interactions normally involve complex situations and/or influencing and persuading other strategic level managers Major Duties and Responsibilities Supervises a group of consultants/analysts engaged in specialized activities & services Sets technical direction for the project/application Provides program/project leadership for STC Customer solutions Integrates interrelated projects and manages projects Leads technical planning process Defines consistent project management standards and procedures across the organization Employs consistent measurement techniques Informs STC Customer about emerging technologies and business implications based on the project and their overall business Develops intermediate and detailed schedules that support the high-level master schedule and understands the interrelationships among the various levels of schedules Develops alternative proposed project plans to support new business opportunities Develops project management deliverables required to support a request for proposal or quotation Evaluates STC Customer business, technical architecture processes, and objectives using the business enterprise models Leads in the application of the organizational change management process to facilitate a smooth STC Customer implementation Education and/or Experience BA, BS, MS, MBA related degrees or equivalent experience Bachelor's degree and at least 3 years of consulting experience, plus expertise with highly complex systems Project Manager II / Test Manager Responsible for project planning, project tracking, scope management, change control management, risk management, and quality assurance of the development project team. Develop complex program Work Breakdown Structure (WBS) Establishes organization-wide project management strategies Conducts complex program and project management assessments Exhibits strong leadership skills and leads project teams Manages the integration of project management within an organization resulting in culture change Develops project management training classes and programs Identifies new business opportunities Acquires STC Customer product and business process knowledge Qualifications Proficient written and oral communication skills Identifies and recommends project management tools Identifies risk, provides analysis and contingency planning Creates detailed plans for consulting projects Writes design documents and specifications Technical mentoring and leadership skills Facilitates requirements definition sessions managed complex testing engagements Education and Experience Bachelor's degree and at least 3 years of experience in project management PMI Project Management Professional (PMP) certification preferred Minimum of 3 years' experience with Project Management Systems/Applications Minimum of 3 years' experience in information technology minimum 1 year of experience managing testing engagement Business Process Engineer Directs/coordinates/supervises a group of employees engaged in consulting activities Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer's IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Works with other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Communicates to all business process stakeholders Consults regarding business process engineering, process measurements, change management, education and training Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Assists in the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Highly developed oral and written communications skills Very high level of interpersonal skills to work effectively with others. Must have ability to bring large, diverse groups to consensus Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience Minimum of 2 to 3 years of IT experience and participation in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes MBA or advanced degree in MIS or Computer Science preferred Web Master Maintains web systems, messaging and other distributed web systems Responsible for communication between legacy, development and production servers Performs usage monitoring and reporting Implements code/change management policies and procedures Provides construction, testing, implementation, and operations of web infrastructure systems based on defined technical architectures and solutions Assist in the evaluation and testing of hardware, software, and network configurations based on STC Customer needs Identifies, analyzes, and devises solutions to infrastructure system problems Establish and maintain security and integrity standards and controls Participates in web infrastructure implementations, upgrades, and conversions Monitors web server load balancing and fault tolerance Qualifications Experience with web based standards and network technologies Experience with maintenance of both legacy client servers and web servers Experience in statistical web tools Hardware knowledge: Cisco Routers, Cisco LocalDirector, Wintel servers, AS400 based hardware, Cisco switches, etc. Programming language familiarity: C, Perl, Visual Basic, CFML, SQL, etc. Expert understanding of web based technologies A working, through knowledge of HTML & XML, PhotoShop, Illustrator, and/or other design related applications, etc. Education and Experience: Associates' Degree and 3 plus years' experience with web based information management