Help desk analyst jobs in Barnstable Town, MA - 62 jobs

The Support Branch is seeking to fill the position of SCBA Technician. In order to be considered for this position, a resume; proof of required certifications; and proof of the highest degree obtained above High School, if applicable, must be submitted as part of the application process and attached “As Relevant” to the submission. Description Duties: Works primarily in Air room within the Crib room as well as around campus and program trailers. Maintains and repairs SCBA used in recruit and all other agency programs. Diagnoses, repairs and maintains SCBA to ensure inventory is maintained and is ready for use, ensuring sufficient in service supply at all times. Works as part of a team and bears shared responsibility during shifts to ensure proper maintenance and repair of SCBA and related equipment as demand dictates. Conducts fit testing, maintains the records and shares reports with MFA, Crib Coordinator and Technician Team members. Inspects PPE related to the SCBA ensemble to ensure condition of equipment will meet safety requirements and NFPA standards. Required to check and record hours, oil level and other pertinent data prior to starting up the breathing air system before each shift. Notifies coordinators of the need to remove any equipment or system from service. Must be proficient in operating fit and flow test equipment and be able to accurately diagnose repair and make adjustments required to maintain equipment to in service status. Maintains data base and is proficient with SCBA track and other air room data systems including Microsoft word, excel and outlook. Must be able to import and export data for the purposes of providing information to crib coordinators and deputy director. Minimum Qualifications\: High School diploma or General Education Degree (GED). Four years' experience as a DFS employee, a firefighter or MA Hazardous Materials Technician or in a fire service leadership position. Possession of a valid Driver's License. Speciality Requirement: Possession of a current Scott Air Supplied Product Technician (Maintenance and Overhaul) Issued by Scott Technical Support. Preferred Qualifications\: Knowledge and experience in SCBA maintenance and repair. Ability to solve complex problems and make sound decisions. Able to thrive in a time sensitive, challenging and rapidly changing environment. Able to work all shifts\: days, nights, and/or weekends, as assigned. Successful completion of all training and testing required by the DFS, including maintaining continuous refresher training as may be required. Ability to work as a team with others performing like duties to meet the organizational objectives. Able to take direction and follow instructions without deviating from planned objectives. Able to accomplish assigned work with little or no supervision. Support Branch Experience Must be able to and willing to travel to assigned work locations, which could be any community in the Commonwealth. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements

Title: IT Support Specialist

The Desktop Support & Security Analyst is a member of both the End User Technology Systems and Security teams within the Information Services department. This position uses advanced information technology knowledge and skills to provide advanced, independent technical support while actively assisting in the management of the Institution's core cyber security and access management platforms. This customer-facing role splits time equally (50%) between the End User Technology team, providing support, mentorship, and driving efficiency for the computing environment, and the Information Security team, focusing on authentication, network perimeter defense, and compliance with security standards (e.g., DoD). The Analyst ensures optimal end-user support, functionality, and robust security posture through a combined understanding of both desktop systems and network security principles. This role's duties are strategically split between End-User Support and Security Operations. Part 1: End-User Technology & Support (Approx. 50%) Advanced Support & Deployment: Independently configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, mobile devices, and A/V equipment across Windows, Apple, and Linux operating systems. Complex System Support: Provide high-level technical support for computer-controlled scientific instrumentation and a variety of devices in the BYOD environment. Mentorship & Improvement: Provide guidance and mentorship to other End User staff. Identify trends in issue reporting, develop long-term solutions, and seek opportunities for continuous improvement and automation of End User Technology processes. Training & Documentation: Develop curriculums, organize classes, and create videos to educate end-users and IS staff on new and implemented technologies. Document procedures, standards, and configurations. Incident Resolution: Prioritize work according to business need. Make field visits and take ownership of complex IS-related incidents to restore service quickly. Part 2: Information Security & Operations (Approx. 50%) Identity & Access Management (IAM): Assist in the management of the Institution's authentication and IAM systems and processes (Cloud/2FA/AD/LDAP), working with IS staff to ensure compliance with best practices. Security Perimeter & Monitoring: Assist in the maintenance and operation of the Institution's network security perimeters (firewalls, intrusion detection systems, analytics). Assist in the administration of the central logging and SIEM platforms. Incident & Remediation: Diagnose and remediate information security issues on systems, including problems arising from viruses, malware, and improper system configuration. Policy & Compliance: Work with IS Security staff to satisfy DoD security requirements across both restricted and general environments. Assist in developing and recommending policies and guidelines for secure computing. NON-ESSENTIAL FUNCTIONS: • As deemed necessary by supervisor MINIMUM QUALIFICATIONS Bachelor's degree in related field, or at least five (5) years of related experience demonstrating clear progression of skills, particularly in an area of expertise. Demonstrated ability to perform the essential functions of the position. Strong experience diagnosing and resolving complex technical and security issues on Windows, MacOS, and Linux operating systems. Solid understanding of local and Internet networks, client/server environments, basic cybersecurity procedures, and fundamental principles of Identity & Access Management. Familiar with IT network infrastructure components and the various related technologies, such as switches, routers, TCP/IP, DNS, (DHCP/Static IP), wireless Proficient with mobile platforms technologies such as iPhone, iPad, Android, Surface. Ability to obtain a DoD security clearance at level Secret or above. Strong ability to communicate effectively with both technical and non-technical personnel about computer and security matters. Must demonstrate a high degree of skill and tact in the areas of teamwork and interpersonal relationships, including highly effective oral, written, and listening communication skills. Relevant technical certifications. Additional Job Requirements Salary Range: $71,000 - $91,800 USD The salary range provided for this position reflects the expected minimum and maximum base pay for new hires. Actual compensation will be determined based on factors such as relevant skills, experience, and qualifications, as well as internal equity and market conditions. In addition to base salary, eligible employees also receive a comprehensive benefits package. WHOI accepts applications on a rolling basis - applications will be reviewed as they are received, and we encourage you to submit your application as soon as possible to ensure full consideration. While we will continue to review applications until the position is filled, and early applicants may have an advantage in the selection process. EEO Statement Woods Hole Oceanographic Institution (WHOI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

On-Call IT Field Technician - PC, Mac, POS and TV Mounting 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35 hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities Troubleshoot and repair Windows and mac OS issues Resolve WiFi, router, and wired network problems Install and configure printers and scanners Replace or upgrade hardware components Reinstall operating systems using bootable tools Document work and communicate clearly with customers Install and support POS systems and run Cat5e or Cat6 cabling Perform outdoor TV mounting and basic A V setup Requirements Two or more years of experience in IT support or field service Strong networking and diagnostic skills Reliable transportation and valid driver's license Ability to work independently and provide professional customer service Ability to lift up to 50 lbs Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits Compensation IT and POS work: $35 per hour for time on site Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Specialist/Technical Support - SCBA - (2500077Q) Description The Support Branch is seeking to fill the position of SCBA Technician. In order to be considered for this position, a resume; proof of required certifications; and proof of the highest degree obtained above High School, if applicable, must be submitted as part of the application process and attached “As Relevant” to the submission. Description Duties: Works primarily in Air room within the Crib room as well as around campus and program trailers.Maintains and repairs SCBA used in recruit and all other agency programs.Diagnoses, repairs and maintains SCBA to ensure inventory is maintained and is ready for use, ensuring sufficient in service supply at all times.Works as part of a team and bears shared responsibility during shifts to ensure proper maintenance and repair of SCBA and related equipment as demand dictates.Conducts fit testing, maintains the records and shares reports with MFA, Crib Coordinator and Technician Team members.Inspects PPE related to the SCBA ensemble to ensure condition of equipment will meet safety requirements and NFPA standards.Required to check and record hours, oil level and other pertinent data prior to starting up the breathing air system before each shift. Notifies coordinators of the need to remove any equipment or system from service.Must be proficient in operating fit and flow test equipment and be able to accurately diagnose repair and make adjustments required to maintain equipment to in service status.Maintains data base and is proficient with SCBA track and other air room data systems including Microsoft word, excel and outlook.Must be able to import and export data for the purposes of providing information to crib coordinators and deputy director. Qualifications Minimum Qualifications: High School diploma or General Education Degree (GED).Four years' experience as a DFS employee, a firefighter or MA Hazardous Materials Technician or in a fire service leadership position.Possession of a valid Driver's License. Speciality Requirement: Possession of a current Scott Air Supplied Product Technician (Maintenance and Overhaul) Issued by Scott Technical Support.Preferred Qualifications: Knowledge and experience in SCBA maintenance and repair.Ability to solve complex problems and make sound decisions.Able to thrive in a time sensitive, challenging and rapidly changing environment.Able to work all shifts: days, nights, and/or weekends, as assigned.Successful completion of all training and testing required by the DFS, including maintaining continuous refresher training as may be required.Ability to work as a team with others performing like duties to meet the organizational objectives.Able to take direction and follow instructions without deviating from planned objectives.Able to accomplish assigned work with little or no supervision.Support Branch ExperienceMust be able to and willing to travel to assigned work locations, which could be any community in the Commonwealth. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: TechnicianPrimary Location: United States-Massachusetts-Bridgewater - 850 Conant StJob: Equipment, Facilities & ServicesAgency: Department of Fire ServicesSchedule: Part-time Shift: DayJob Posting: Jan 15, 2026, 4:04:35 PMNumber of Openings: 2Salary: 39.01 - 39.01 HourlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Mary Travers - ************Bargaining Unit: NonConfidential: NoPotentially Eligible for a Hybrid Work Schedule: NoGuidesApply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements

The Support Branch is seeking to fill the position of SCBA Technician. In order to be considered for this position, a resume; proof of required certifications; and proof of the highest degree obtained above High School, if applicable, must be submitted as part of the application process and attached "As Relevant" to the submission. Description Duties: * Works primarily in Air room within the Crib room as well as around campus and program trailers. * Maintains and repairs SCBA used in recruit and all other agency programs. * Diagnoses, repairs and maintains SCBA to ensure inventory is maintained and is ready for use, ensuring sufficient in service supply at all times. * Works as part of a team and bears shared responsibility during shifts to ensure proper maintenance and repair of SCBA and related equipment as demand dictates. * Conducts fit testing, maintains the records and shares reports with MFA, Crib Coordinator and Technician Team members. * Inspects PPE related to the SCBA ensemble to ensure condition of equipment will meet safety requirements and NFPA standards. * Required to check and record hours, oil level and other pertinent data prior to starting up the breathing air system before each shift. Notifies coordinators of the need to remove any equipment or system from service. * Must be proficient in operating fit and flow test equipment and be able to accurately diagnose repair and make adjustments required to maintain equipment to in service status. * Maintains data base and is proficient with SCBA track and other air room data systems including Microsoft word, excel and outlook. * Must be able to import and export data for the purposes of providing information to crib coordinators and deputy director. Minimum Qualifications: * High School diploma or General Education Degree (GED). * Four years' experience as a DFS employee, a firefighter or MA Hazardous Materials Technician or in a fire service leadership position. * Possession of a valid Driver's License. Speciality Requirement: * Possession of a current Scott Air Supplied Product Technician (Maintenance and Overhaul) Issued by Scott Technical Support. Preferred Qualifications: * Knowledge and experience in SCBA maintenance and repair. * Ability to solve complex problems and make sound decisions. * Able to thrive in a time sensitive, challenging and rapidly changing environment. * Able to work all shifts: days, nights, and/or weekends, as assigned. * Successful completion of all training and testing required by the DFS, including maintaining continuous refresher training as may be required. * Ability to work as a team with others performing like duties to meet the organizational objectives. * Able to take direction and follow instructions without deviating from planned objectives. * Able to accomplish assigned work with little or no supervision. * Support Branch Experience * Must be able to and willing to travel to assigned work locations, which could be any community in the Commonwealth. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Who Are We: At Natural Systems Utilities, we are dedicated to providing sustainable, innovative solutions in the water and wastewater services industry. Specializing in the design, operation, and maintenance of utility systems, we prioritize environmental responsibility, reliability, and customer satisfaction. Join our team and be part of an organization that values teamwork, integrity, and a commitment to a sustainable future. Role Summary: We are seeking a skilled Wastewater Maintenance Mechanic to support operations in and around our New England Service Areas, including Fall River, MA and Cape Code, MA. This is a mobile position that involves frequent travel to various service locations throughout Fall River, MA and Cape Cod, MA. The ideal candidate will have a strong mechanical background and be experienced in performing preventative and corrective maintenance on treatment plant equipment. This position plays a key role in ensuring the functionality, safety, and compliance of our wastewater facilities. Duties & Responsibilities: Perform general preventative and corrective maintenance on treatment plant equipment such as valve replacement, pump replacement, piping repairs, and blower/compressor service Operate hand and power tools, including mechanical hoists, core drills, hammer drills, and more Assist in site preparation and execution of repair projects Use NSU's Computerized Maintenance Management System (CMMS) to document hours worked, materials used, and work performed Collaborate with other craft workers as needed to complete work orders Identify and troubleshoot mechanical and operational issues, implement solutions, and report findings to supervisors Maintain safety awareness and adhere to all NSU and client safety procedures Respond to 24-hour alarms and participate in on-call rotation Clearly communicate repair progress and issues with clients, regulatory personnel, and teammates Read and interpret manuals, technical drawings, and work orders to perform required maintenance Maintain accurate records for fuel usage, mileage, time worked, and expenses Operate company vehicles in compliance with NSU policies and applicable road laws Travel within the Tri-State Area or other service areas with occasional overnight stays when needed Maintain a positive and professional attitude with clients, regulatory agencies, and team members Perform other duties as assigned by management Qualifications: Must possess a valid DOT Medical Examiner's Certificate (Medical Card) or be able to obtain one prior to employment. Must meet all Department of Transportation (DOT) requirements to operate commercial vehicles over 10,000 lbs GVWR. High School Diploma or GED required Must be 21 years of age or older Must have a valid U.S. Driver's License CDL license preferred Autocrane and Forklift Certifications preferred (NSU-provided training available) Ability to operate heavy equipment preferred General understanding of water and wastewater treatment plant operations Ability to operate a portable pressure washer and/or trailer-mounted sewer jetter Willingness to work weekends and holidays on occasion Must be able to safely work in confined spaces (training provided) Must be able to safely handle chemicals (training provided) Must be able to work in all weather conditions Basic computer skills required What We Offer: Top-Tier Benefits: We offer comprehensive medical, vision, and dental insurance to keep you and your family healthy. Employer-Paid Basic Life Insurance: Your peace of mind matters, and we provide employer-paid life insurance to protect you and your loved ones. Disability Coverage: With both short-term and long-term disability coverage, you can feel secure knowing you're supported during difficult times. Tuition Reimbursement: We are committed to helping you enhance your career. NSU offers tuition reimbursement to support your ongoing education and professional development. Mentorship: At NSU, you're not alone. Our team includes experienced mentors who have been in the business for years, offering guidance and support every step of the way. Motivated Team: Join a team of passionate, driven individuals who are dedicated to making a real impact on the environment and the communities we serve. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Natural Systems Utilities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, NSU complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 40-hour work week: Monday - Friday, 7:00am - 3:30 pm (30 minute lunch)

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Technical Support Specialist supporting our Southern MA territory. This is a salaried position ranging from $80,000-$85,000 annually. Relocation assistance is not offered for this position. Position Summary This role is ideal for a seasoned Bryant HVAC professional who is passionate about technology and customer service, and who thrives in a dynamic, fast-paced environment. As the HVAC Technical Support Specialist, you will deliver exceptional technical support to our HVAC dealers, branches, and sales team, primarily through phone and email communication. You will also provide technical training to professional HVAC dealers and technicians, enhancing their troubleshooting skills with the latest products and technologies in the evolving HVAC industry. Essential Duties and Responsibilities of the HVAC Technical Support Specialist: Provide post-sales HVAC technical support to customers, dealers, and contractors via phone and email. Conduct dealer technical training sessions, though these will be limited. Training could occasionally be scheduled before and/or after traditional working hours. Perform duties independently and under supervision, demonstrating excellent time management skills. Develop and maintain a personal and professional growth plan. Stay at the forefront of new HVAC technologies, equipment, and accessories by attending training sessions provided by manufacturers and Homans Associates. Conduct on-site job visits as needed. Local travel required. Respond to customer inquiries promptly to ensure high levels of customer satisfaction. Drive supplemental sales through technical support interactions. Perform other duties as assigned.

The Technology Support Specialist provides essential on-site technical expertise across five district schools. This role is responsible for maintaining the functionality of the district's hardware and software ecosystems - including HP laptops, Chromebooks, and iPads - while ensuring that technology support is delivered with minimal disruption to the instructional environment. I. Service & Operations Management ●Workflow Integration: Triages and manages technology service requests within the Master Library (ML) Work Order System to ensure efficient routing, timely resolution and asset inventory. ●Strategic Prioritization: Demonstrates high-level time management and self-directed prioritization of tasks to maintain and improve systems that best support district staff and students. ●Performance Analytics: Logs and updates service data in real-time to maintain accurate records of resolution times, resource allocation, and departmental documentation. ●Logistics & Planning: Independently executes assigned technical projects, including the planning, organization, and documentation of information related to new system needs. II. Technical Proficiency & Multi-Platform Support ●Multi-Platform Repair: Resolves hardware and software problems in multi-level, multi-location, and multi-platform environments, specifically supporting HP laptops, Chromebooks, and iPads. ●Infrastructure Support: Performs desktop-level troubleshooting for local software, peripheral connectivity (printers/displays), and basic network port issues to support seamless daily classroom operations. ●Hardware Lifecycle: Oversees the operation, installation, repair, and maintenance of computers, peripherals, and integrated audiovisual/instructional media equipment. ●Technical Interpretation: Identifies and installs necessary components for all hardware systems and maintains the ability to read and interpret schematics, wiring diagrams, and manuals. ●Continuous Innovation: Proactively researches emerging technologies and implements creative, effective troubleshooting practices. III. Collaboration & Communication ●On-Site Presence: Provides hands-on technical assistance by traveling among five district locations, maintaining a mobile and responsive presence. ●Instructional Focus: Coordinates all technical support with a primary focus on minimizing disruption to teaching and learning. ●Adaptive Communication: Provides written and oral support to district staff at all levels of technology understanding, translating complex issues into user-friendly guidance. ●Relationship Management: Establishes and maintains effective working relationships with team members and district staff to coordinate service effectively. ●Other tasks as determined by the Director of Instructional Technology. PHYSICAL DEMANDS ●Travel: Must possess a valid driver's license and a reliable vehicle for daily travel between five school sites. ●Agility: Ability to bend, stoop, crawl, and climb ladders to access cables, network drops, and ceiling-mounted media equipment. ●Lifting: Ability to frequently lift and transport equipment weighing up to 50 lbs. ●Manual Dexterity: Sufficient dexterity to perform intricate repairs on small mobile devices and internal computer components. TERMS OF EMPLOYMENT Twelve-month position in accordance with bargaining unit contract.

About the Company JSI Cabinetry is a cabinet wholesaler and manufacturer with multiple facilities across the United States. We pride ourselves in delivering value for our customers by offering high quality cabinetry at a fraction of the cost of high-end cabinet retailers. Our selection of styles and colors alongside our rich details and attractive finishes are sure to fit every lifestyle. About the Role We currently have an opportunity available for a Desktop Technician. The Desktop Technician will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems, laptops and tablets. The ideal candidate should have excellent communication skills, a strong technical background, and the ability to work well in a fast-paced environment. Schedule: 100% Onsite at 485 Commerce Dr. Fall River MA 02720 Monday - Friday 7 AM- 4 PM May involve occasional evening or weekend availability to perform system upgrades or maintenance tasks Benefits: Medical Insurance Dental Insurance Vision Insurance Paid Time Off Life Insurance STD/LTD Insurance Accident Insurance Cancer Insurance Critical Illness Insurance 401k matching Key Responsibilities Serve as the first point of contact for end-users, providing technical support via phone, email, or in person. Document and track all reported issues in the ticketing system, prioritize and escalate as necessary, and communicate resolutions to end-users. Install, configure, and troubleshoot phones, desktop hardware and software. Diagnose and resolve hardware and software issues in a timely manner. Set up new phones, desktops, laptops, tablets and peripherals for end-users. Perform hardware and software upgrades as needed. Maintain accurate records of hardware inventory and software licenses. Work closely with the broader IT team to resolve complex or escalated technical issues, sharing knowledge and best practices. Follow standard operating procedures for IT support and ticket management. Keep abreast of new technologies and industry trends. Provide training and guidance to end-users on how to use computer systems effectively. Requirements High school diploma or equivalent Strong knowledge of Windows Experience with desktop hardware troubleshooting and repair. Experience with remote desktop support tools is desirable. Previous EDI experience preferred. Familiarity with Active Directory, Exchange, and other network protocols. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment. Ability to lift and carry equipment when necessary. Must be able to work on-site and occasionally travel to different locations to provide on-site support. Salary Description $24-26

Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person

Education: High School Diploma or GED equivalent, Technical background or call center experience preferred. Pay Range: Starting at $23 (Education & experience dependent) Hours/Shift: 40 hrs/week - Mon-Fri The IT Helpdesk position provides front-line technical assistance to staff across the organization. This role exists to ensure timely resolution of basic IT issues, accurate ticket triage, and smooth escalation of complex problems to higher-tier support. The position supports day-to-day technology operations including device setup, user onboarding, and helpdesk coordination. Its purpose is to maintain operational continuity and deliver a high standard of customer-focused support. High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. IT Help Desk Technician Requirements: Ability to lift and move IT equipment up to 25 lbs Extended periods of time sitting or standing while working on devices Frequent walking between workstations or buildings Manual dexterity for keyboarding, tool use, and cable connections IT Help Desk Technician & Responsibilities: Serve as the initial point of contact for IT support requests Provide first-line technical support and problem resolution for hardware, software, account access, email, and connectivity issues Handle helpdesk intake and triage via phone, email, and the support platform Log, prioritize, and document tickets accurately in the helpdesk system Resolve common end-user issues and escalate complex or unresolved tickets to Tier 2 or Tier 3 staff as appropriate Support day-to-day IT operations, including onboarding and offboarding, workstation setup, basic system configuration, and access provisioning Prepare and deploy workstations, peripherals, and equipment for new hires and reassignments Assist with maintaining IT inventory, asset tracking, and periodic asset audits Maintain compliance with IT policies, security procedures, and documentation standards Create and maintain IT documentation and knowledge base articles Support mobile device management (MDM) deployment and administration tasks as assigned Contribute to departmental projects and cross-functional initiatives Use Asana to track assigned project-related tasks Participate in an on-call rotation to provide 24-hour emergency technology support when required Other duties as assigned IT Help Desk Technician Qualifications: High school diploma or equivalent 1+ year of IT support/helpdesk experience (internships accepted) Familiarity with Windows OS, Microsoft 365, and basic networking Strong customer service, organizational, and communication skills Benefits Medical Insurance Dental Insurance Vision Insurance Long & Short Term Disability Discounted Auto/Home and Renters Insurance 403b - Retirement FSA & DCA PFML Employee Assistance Program Bonuses & Referral Free courses offered to become a Licensed Counselor or Recovery Coach Company Paid CEU Trainings w/ Education Days to Complete CEU's Free Meals at Select Programs (Based on availability) Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Industrial Communications conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida. Seeking to add an IT Network Administrator to our team. Successful applicants should have a solid foundation in network management in High Availability / Mission-Critical Environments with large routed networks. Candidates must be proficient with OSPF/BGP routing to include multicast routing. Candidate must also be proficient in ArubaOS, ArubaOS-CX and Cisco. Fortigate Firewall administration is also a required skillset. This position will be part of a team that is responsible for both new system installations as well as maintaining existing critical networks. Responsibilities: Fully support, configure, maintain, and upgrade corporate customers networks and in-house servers Install and integrate new server hardware and applications Support and administer third-party applications Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Benefits: Competitive pay Annual performance reviews/merit increases Paid Vacation Paid Holidays 401k with company match Health Insurance (with 70% Employer Contribution) Dental Insurance Company Paid Life Insurance Casual work environment Please include a brief, original cover letter explaining why you are interested in this position.

MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Job Description: MIKEL is currently seeking an experienced IT Specialist with a background in Information Systems and Information Assurance. This position will provide technical support to a team supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory and electronic classroom. The ideal candidate will have hands-on experience in help-desk technical support, software and hardware troubleshooting, network administration, and regulatory compliance. The candidate will be responsible for managing and maintaining the lab's information technology systems, ensuring data security and integrity, and supporting users in troubleshooting technical issues. Position: IT Specialist/Systems Administrator II Responsibilities * Managing virtual server infrastructure, including operating systems, applications, and security issues. * Scanning and installation of applications and system patches. * Installing, configuring, and maintaining various COTs and Open-Source software applications. * Installing, configuring, updating, and troubleshooting computer hardware and software on desktops and laptops * Assist with maintaining project's user licenses for various commercial software. * Aiding users with technical issues related to software applications, email, network connectivity, and hardware problems. * Interfacing with external groups to resolve issues to include reporting system status to large-scale network management teams. * Identifying and resolving network and system performance issues, including monitoring system logs and alerts. * Assisting in the planning and execution of new IT projects, including hardware upgrades, software deployments, and system migrations. * Maintaining technical documentation and creating reports on system status and performance. * Performing standardized physical security checks and access control on DoD secure spaces in accordance with NUWCDIVNPT security doctrine. * Ensuring compliance with Information Assurance standards, DISA Security Technical Implementation Guidelines (STIGs), and other regulatory requirements on classified and unclassified networks. * Maintain relevant IT certifications, such as CompTIA Security+, A+, and Network+ (DoDD 8570/8410 IAT Level I & Level II standards). Specific Job Requirements * 5 years of collective experience in Information Systems, IT Support, and Network Administration, preferably within the Department of Defense (DoD) or government contracting environment. * Experience with Microsoft client and server operating systems including Server 2016 and above, and Windows 11 * Hands-on experience with Microsoft Office 365, software installation (including Adobe products), and troubleshooting hardware/software issues. * Strong understanding of Information Assurance, network security, and regulatory compliance. * Experience with MySQL and Microsoft SQL Server administration is a plus. * Familiarity with DISA STIGs and DoD cybersecurity guidelines is a plus. * Excellent communication skills and the ability to work independently or as part of a team. Security Clearance * Active DoD Security Clearance is required at the time of hire. * Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. * Due to the nature of work performed within our facilities, U.S. citizenship is required. Work Location: Middletown, RI MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** This position is for a student usually enrolled in a 2-to-4-year scholastic program to obtain worthwhile work experience related to their major field of study. Individual would work either full or part time in a like department to their field of study, working on special projects or assignments. Position and task list should be technical in nature. Provide local client IT support for the North Falmouth and Marion locations, install hardware, perform hardware refreshes, and manage break-fix of hardware. Perform system administration at the site level as needed. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Provide site IT support encompassing: + PC configuration and troubleshooting - OS, hardware, and software + PC maintenance/preventative maintenance + PC replacement (tech refresh) + Network cabling activities, where applicable + Printer installation, networking, configuration and troubleshooting + New user setup on Active Directory network + Support for client applications + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. + Maintain department loaner equipment and administer checkout process + Review and record daily event logs + Call software and hardware vendors to request service regarding defective products + Support equipment used in conference rooms and auditorium + Provide IT support for all local systems/applications + Perform project work as directed **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** + Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred. **Computer Skills** + Detailed knowledge and intermediate understanding of the following technologies: + Windows 10/11 + Active Directory + Microsoft Office 2016, 365 (including Outlook, Teams, etc.) + Current hardware + Ability to learn and adapt to new technologies **Salary Range:** $49,300.00-$65,700.000 **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We're looking for a skilled IT Support Technician to provide technical support, maintain systems, and troubleshoot hardware, software, and network issues. Key Responsibilities Install, maintain, and troubleshoot computers, software, and network equipment Perform diagnostics and basic hardware repairs Resolve issues onsite and remotely Support network performance and assist with system administration Recommend system improvements Requirements Associate degree or equivalent experience 2-5 years in IT support or Help Desk roles Strong knowledge of computers, networking, TCP/IP, DNS, and Active Directory Self-motivated, reliable, and able to manage tasks independently

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers. The IT CRM Administrator will serve as our primary CRM/EHR admin responsible for managing, optimizing, and supporting our Salesforce environment, as well as providing enterprise desktop support to Vitra Health staff including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support. Essential Functions · Serve as the primary point of contact for Vitra's CRM/EHR platform administration including but not limited to Salesforce Health Cloud · Full desktop support, diagnosing and resolving issues in response to customer reported incidents · Planning and analyzing existing work processes · Ensure all Help Desk tickets are entered, monitored and follow-ups are completed · Identifies and reports trends as well as tracks patterns of issues · Provides leadership feedback on process improvement initiatives with a customer service approach · Participates in employee training, onboarding and offboarding · Provides technical guidance and support to IT team members and other departments, resolving complex technical issues · Manages security measures to protect the organization's data, including firewalls, intrusion detection systems, and access controls · Assists in development and maintenance of backup and recovery procedures to safeguard data integrity and ensure business continuity in case of system failures · Create and update technical documentation and procedures related to system management, operations and staff support · Manage user accounts and permissions, ensuring compliance with security policies and best practices · Participate in project planning and implementation, collaborating with other departments to meet organizational goals · Shows genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members · Offer technical support to company staff and troubleshoot computer problems · Customer service centered and responsiveness approach to IT service delivery · Serve as a liaison between department leaders & IT Service Desk team · Leverage clinical knowledge and work with Leadership to anticipate roadblocks and develop IT solutions as needed · Capable of supporting Windows, Mac, and mobile devices (Android, iOS) including MDM platforms such Intune and JAMF · Oversee print management across our main sites Education, Experience and Licensure Requirements · Bachelor's degree required · At least 3-4 years of experience in systems administration, network management, and IT support is preferred · Progressive Healthcare experience preferred · CRM platform certifications (Salesforce preferred) · Strong analytical and troubleshooting skills to resolve technical issues efficiently · Excellent verbal and written communication skills to interact with team members and other departments effectively · Ability to multitask, learn new skills and adapt to change · Demonstrated ability to work independently, and willingness to work in the field if needed · Ability to withstand varying job pressures, organize/prioritize related job tasks, and excellent attention to detail Physical and Environmental Demands: · This is a full-time onsite position based in the Braintree office that will require occasional travel to our Boston office. · Works in a clean well-lit environment with fluctuating temperatures near others. · Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. · Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment. Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Description IT Support Specialist Department: IT Reports to: Information Technology Manager Direct Reports: N/A Status: Full Time/Exempt Years of Experience: 2-5+ Job Title: IT Support Specialist Description: We are seeking a motivated, outgoing IT professional to join our lean, high-performing team. Ideal candidates will have solid experience supporting Windows in a corporate environment, hands-on knowledge of mobile device management tools, and strong customer service skills. This role includes regular travel to regional job sites both within New England and the Tri-State area. Flexibility and independence are key success factors for applicants to this role. If you enjoy variety, problem-solving, dealing with ambiguity, a very fast-paced and evolving environment, we encourage you to apply. This role is part of a team of 2 full-time members in a close-knit, collaborative group that supports our growing construction business. Applicants should have experience with: Supporting Windows in a corporate environment A/V Equipment Support Mobile Device Management Network Security Azure - Intune Executive Team Support Service Desk Experience Hands-on/live Remote Support Desired Attributes: Interpersonal Savvy Problem Solving Skills Adaptability to changing task orders and re-prioritization Requirements: Valid driver's license and reliable transportation Good communication and interpersonal skills Who we are: Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail, and other markets. Visit ******************** for more information. All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.