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Help desk analyst jobs in Beaumont, TX

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  • Principal Information Technology Specialist_AVEVA

    McDermott International, Ltd. 4.4company rating

    Help desk analyst job in Port Arthur, TX

    The Principal IT Pillar Specialist is responsible for interpreting internal and external business challenges in the IT Pillar discipline. The role requires specialized depth and breadth of expertise in the areas of Construction process along with hands on experience on IT construction systems of IT Pillar. Job Overview We are seeking a skilled IT Business Analyst to support and optimize the construction processes within our EPCI operations. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring that IT systems effectively support construction planning, execution, progress, and monitoring. This role requires a deep understanding of construction process workflows, project lifecycle in EPCI, expertise in one or more construction applications and the ability to translate business requirements into technical specifications as a best fit for applications. Key Tasks and Responsibilities Business Process Analysis: Analyze and document current construction workflows, identifying inefficiencies and areas for digital improvement. Collaborate with construction, engineering, procurement, material management and project management teams to gather and validate requirements. Solution Design & Implementation: Translate business requirements into functional specifications for IT systems (e.g., ERP, project management tools, construction management software). Work with multiple stakeholders and vendors to design, test, and implement IT solutions tailored to construction processes. Subject matter expert on construction applications either in-house built or third-party applications (Hexagon, AVEVA etc.) Project Support: Support the rollout of digital tools and platforms across construction sites. Provide training and documentation for end-users. Data & Reporting: Develop dashboards and reports to monitor construction progress, resource utilization, and KPIs. Ensure data integrity and consistency across systems. Stakeholder Management: Act as a liaison between IT and construction teams, ensuring alignment and clear communication. Facilitate workshops, meetings, and presentations with stakeholders at all levels. Essential Qualifications and Education Bachelor's degree in information technology, Engineering, Construction Management, or related field. 15+ years of experience in the EPCI or construction industry. Strong understanding of fundamentals of industry best practices, construction project lifecycle and EPCI workflows. Good understanding of piping, structural and civil construction work process Experience with construction management software - AVEVA and/or Hexagon tools (SPC/SPF/SPx knowledge) or similar Preferable to have knowledge on different development tools like Visual Studio, SQL, Git Repository etc Proficiency in business process modeling, requirements gathering, and documentation. Excellent communication, analytical, and problem-solving skills. Strong understanding of fundamentals of industry best practices Preferred Experience Knowledge of BIM (Building Information Modeling) and digital twin technologies. Familiarity with Agile and Waterfall project methodologies. Experience with data visualization tools (e.g., Power BI, ). Understanding of regulatory and compliance requirements in construction projects. About Us Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably. For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
    $72k-102k yearly est. 3d ago
  • Computer Field Tech Position- Beaumont TX

    BC Tech Pro 4.2company rating

    Help desk analyst job in Beaumont, TX

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Beaumont, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-45k yearly est. 60d+ ago
  • Desktop Support

    Artech Information System 4.8company rating

    Help desk analyst job in Port Arthur, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Port Arthur ,TX Duration:5 months (with possible extension) Skills Overview Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 support end user trouble shooting skills Valid Driver's license required. Additional Information For more information, Please contact Shubham ************
    $43k-56k yearly est. 60d+ ago
  • EUC technician/Site IT Support

    Tata Consulting Services 4.3company rating

    Help desk analyst job in Orange, TX

    Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer Base Salary Range: $50,000 - $55,000 per annum #LI-SV2 #LI-KUMARAN
    $50k-55k yearly 40d ago
  • IT Field Services Operations Technician

    Indorama Ventures

    Help desk analyst job in Dayton, TX

    **Have you ever thought about being part of a company that reimagines chemistry every day to build a better world?** That's the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. **What we're looking for:** The technician provides daily IT onsite support for offices and production facilities in Clear Lake, Pasadena and other Indovinya sites as needed. They are responsible for managing service requests and incidents, supporting essential business systems and infrastructure, and collaborating with vendors as needed. All activities are performed in alignment with organizational standards for quality, safety, compliance, and accurate customer service procedures. **Prioritized Essential Job Functions, Authorities and Responsibilities** **With Minimal supervision and Moderate decision-making:** - The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of incidents within established service levels. They collaborate with various resolver groups and other IT departments as necessary to address and close issues, while diligently capturing and recording high-quality information and actions. Additionally, the technician monitors ticket queues, responds promptly to new requests, tracks outstanding calls and work orders, and communicates progress and escalations to users to uphold the organization's commitment to customer focus - The technician serves as the primary focal point responsible for addressing region-specific IT requirements, which include global IT projects, vendor visits, local and regional controls, business development, issue escalation, licensing, and asset management. In executing these duties, the technician liaises with external support organizations and third-party suppliers to ensure effective collaboration and resolution of technical challenges. - Maintain accurate records of all IT assets by regularly tracking inventory and ensuring timely updates to asset information within the ServiceNow Configuration Management Database (CMDB). This includes verifying asset details, documenting changes, and reconciling discrepancies to support effective asset lifecycle management and compliance with organizational standards. Collaborate with relevant teams to ensure asset data integrity and facilitate audits or reporting requirements as needed. - The technician participates in broader Indovinya projects as deemed appropriate, including but not limited to acquisitions, disposals, major organizational restructuring initiatives, hardware refresh programs, and projects initiated by the IT department. - The technician provides training to users on standard desktop and local applications, ensuring they are proficient in essential IT tools. Additionally, the technician instructs users on the correct procedures for submitting service requests and incident tickets, promoting efficient issue resolution and adherence to organizational protocols. This focused training helps streamline support processes and enhances overall user productivity. **Additional Responsibilities** - Provide onsite support for the Dayton site once weekly - Regularly carries out all assigned responsibilities as part of their core duties. - Provides local language support on behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - Participates in and completes all company-mandated training programs. - Delivers advanced technology support for business-critical systems-such as Access Control, Human Resources, and Financial Systems-that require a higher level of expertise due to their significant operational impact. - Acts as the first point of contact for Site Management for all IT-related inquiries and issues when serving as the sole IT representative onsite, ensuring prompt and knowledgeable support. **Education / Experience / Skills Requirements** **Education and experience requirements:** - High School Diploma or GED required. - Associate degree in Computer Science, Information Technology, Electronics, or related field preferred **Certifications, licenses, or registrations:** - Certifications such as CompTIA A+ / Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL Foundation, or equivalent hands-on experience **Specific Skills and Knowledge** **A qualified candidate should have broad knowledge & exposure in the following areas:** **Technical Proficiency** - Endpoint administration: Expert-level troubleshooting for Windows 10/11 endpoints, drivers, profiles, GPOs, and application issues; proficiency with imaging and provisioning workflows (SCCM & Autopilot), device enrollment, compliance policies, and remediation scripts. - Microsoft 365: Strong working knowledge of Outlook, Teams, OneDrive, SharePoint, Office applications, and mobile app management, including data protection and collaboration features. - Networking fundamentals: Practical ability to diagnose connectivity (TCP/IP, DHCP/DNS, VLAN basics), Wi Fi client issues, VPN client problems, and to coordinate with network engineering on switch/WAP incidents. - Printing and peripherals: Experience supporting enterprise print services and MFPs, escalating to managed print vendors when appropriate. - Line-of-business apps: Familiarity with specialized manufacturing or engineering applications; capacity to support SAP GUI deployment/configuration. **Platforms & Tools** - Microsoft Intune (Endpoint Manager) for device and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our service desk processes; every request or incident is managed through tickets to ensure accountability and continual improvement. - ServiceNow CMDB awareness: Maintains accurate asset records and updates CI attributes aligned to asset lifecycle, change, and incident records (Tier 2 analysts are expected to reconcile data quality with the service desk). - Monitoring tools: Reads/acts on endpoint/network monitoring signals and collaborates with resolver groups (e.g., logic/health alerts for WAPs, switches). **Service Management & Process** - ITIL-aligned practices: Skilled in Incident, Request, Problem, and Change workflows; ensures precise ticket documentation, impact/urgency assessment, and clear work notes and user communication. - Escalation management: Functions as a focal escalation point and coordinates effectively with managed service partners, and third party suppliers drive timely resolution. - Knowledge management: Creates/updates knowledge articles, runbooks, and end user guides; contributes to continuous improvement of support procedures. **Communication & Collaboration** - Customer focus: Communicates clearly with users regarding status, next steps, and escalations; manages expectations and provides proactive updates on outstanding calls/work orders. - Cross-team coordination: Works closely with resolver groups (Network, Systems, EUC) and site operations; partners with vendors and MSPs on dispatches and specialized fixes. - Training support: Delivers concise user training on desktop apps and correct procedures for submitting service requests and incident tickets via the service desk. **Experience supporting multi site operations and coordinating onsite/remote dispatch with MSPs.** **What do we offer?** A competitive compensation package, including: - Health insurance - WellHub / TotalPass - Life insurance - And other exclusive benefits The division you'll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. **Here, you can make a difference.** **Join us!** We're Indovinya, a top producer of chemical intermediates and surfactants. Our extensive portfolio is designed to meet our customers' most diverse needs. As producers of solutions used for crops, oil and gas, coatings, home and personal care, and other applications, we are present in the daily lives of millions worldwide. Through our increasingly sustainable chemistry, designed to meet the needs of each of our customers carefully, we want to transform our operations and products into something increasingly relevant for the planet. We are part of Indorama Ventures Public Company Limited, one of the world's leading petrochemical producers, and are present globally with manufacturing in Europe, Africa, Americas, and Asia-Pacific. With 18 plants, seven R&D centers, and an experienced management team, we have a strong track record of environmental stewardship. Our expertise lies in innovative, eco-friendly chemistry. Today, Indovinya emerges as a more robust and strategic company dedicated to driving new business opportunities while prioritizing the well-being of countless individuals as employees, customers, suppliers and mainly the communities close to our operations worldwide.
    $33k-54k yearly est. 8d ago
  • IT Field Technician - On Call - Houston, TX - Hiring now

    Geeks On Site 3.1company rating

    Help desk analyst job in Beaumont, TX

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, POS and TV Mounting
    $30k-46k yearly est. 18d ago
  • NDE Level I Technician

    HMT Tank 4.3company rating

    Help desk analyst job in Beaumont, TX

    About HMT HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. Knowing that every customer's need is different, we use our decades of experience to customize solutions that help tank operations become more efficient, more productive, and more profitable. We are seeking a skilled NDT Level II Technician to perform RT, MT , and PT inspections in accordance with industry codes and customer requirements. This role involves data collection, maintaining safety standards, and ensuring positive client and team relationships. Essential Duties and Responsibilities Skills and knowledge to interpret NDT requirements, codes, and standards required by contract. Must be able to perform the following NDT Methods: Radiographic Testing (RT), Magnetic Particle (MT) Testing, and Penetrant (PT) Testing. Collect and process data created by the inspections, in accordance with the HMT and customer's procedures and requirements. Drive a vehicle safely in an oil and gas facility and field sites. Be proficient with standard computer software (such as MS Word and Excel). Maintain a positive relationship between client, facility and customer; and promote a positive attitude towards coworkers. Ensure that all HMT safety policies and procedures are being followed. Clean driving record Must pass DISA background and drug and alcohol screen Current Driver's License from state of residence TWIC Card Able to lift and carry a minimum of 75 lbs. Willingness to Travel up to 20%+ Required Qualifications & Education Must be able to pass HMT certification standards Additional certifications desired, but not required are: Certifications in DR and PMI are a plus. Passport is a plus. Proficient in Microsoft Office applications including Word and Excel. Self‐motivated with good written and verbal communication skills with a positive team‐oriented attitude is required. Trained in OSHA 10 and or OSHA 30 Respirator fit tested (current) Current CPR & First Aid HMT is an Equal Employment Opportunity Employer. We will not tolerate discrimination because of race, color, religion, sex, age, national origin, military or veteran status, mental or physical disability, genetic information, gender, gender identity or expression, sexual expression, or any other unlawful reason. All qualified applicants are encouraged to submit applications for employment. Employment with HMT is At-Will.
    $31k-45k yearly est. 60d+ ago
  • LDAR Inventory Projects Technician

    Alliance 4.8company rating

    Help desk analyst job in Port Arthur, TX

    The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs. Essential Functions · Understanding of EPA Method 21 including inspection techniques and instrument calibration · Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.) · Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets · Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required. · Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards · Knowledge of applicable regulatory requirements related to project facility · Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers · Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel · Ability to successfully complete and maintain required safety and site-specific training and accreditations. · Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required · Maintains cleanliness of company property, including office, vehicle, and other work areas · Aid other company projects as needed and/or perform other job-related duties as assigned. Supervisor Responsibilities · No supervisory responsibilities; may provide guidance to other employees/individuals. Required Qualifications · EDUCATION REQUIREMENT - High School Diploma or GED · Ability to pass a comprehensive background check and drug screening. · Must pass all applicable safety training. · Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card. Knowledge, Skills & Abilities · Safety first attitude · Mechanical and hand tool knowledge; basic electrical/mechanical skills · Ability to perform data entry using Alliance software. · Ability to work in physically demanding field conditions, physical endurance. · Professional attitude and ability to learn. · Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment. · Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid · Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy. · Ability to effectively communicate with associates and customers. · Ability to read, count, and clearly write to accurately complete all documentation. Work Environment While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time. · Adverse weather conditions (extreme hot/cold and inclement weather) · Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack. · The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above. · All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required). Travel (80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends. Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Key Benefits Include: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #ELLDAR
    $36k-60k yearly est. 60d+ ago
  • IT Technician [Full-time] Port Arthur Middle School

    Bob Hope School

    Help desk analyst job in Port Arthur, TX

    OPENS: 08/11/2025 CLOSES: Until Filled JOB TITLE: IT Technician REPORTS TO: Director of IT DEPT. / SCHOOL: Academic / Bob Hope School / Port Arthur Middle School WAGE / HOUR STATUS: Non-Exempt/Full Time Primary Purpose Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout the district. Support technology use by providing training on hardware and software as required. Qualifications Education/Certification Minimum - High school diploma or GED Preferred - Associate or higher degree or equivalent work experience in related field. Special Knowledge/Skills Broad Knowledge of computer hardware and software applications. Knowledge of various operating systems. Knowledge of software used in education industry, word processing, spreadsheet, database, etc. Knowledge of computer workstation setup and installation. Ability to detect and resolve technical or technology related problems. Ability to provide one or one, or group training to support technology users. Excellent organizational, communications, and interpersonal skills. Experience One-year work experience installing, maintaining, repairing and supporting computer hardware, software and peripherals Major Responsibilities and Duties Technical Support Process and prioritize technology related work orders. Evaluate costs and make recommendations on technology related repairs. Arrange for contract repairs for work that cannot be performed by district staff. Work cooperatively with end-users to detect and resolve hardware / software issues. Communicate with software and hardware vendors to resolve end-user problems. Communicate with Network Administrator to detect and resolve end-user problems with internally developed applications and database management. Installation Install and upgrade computers and peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Install and configure software as needed. Assist with the installation, maintenance, troubleshooting, and repair of network equipment. Equipment Repair and Maintenance Diagnose and repair equipment, including computers and peripherals. Perform preventive maintenance on equipment, including computers and peripherals. Maintain accurate updated records of work performed, materials used, and time required to perform repairs and maintenance. Safety Operate tools and equipment according to prescribed safety procedures. Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other Respond to after-hours emergencies as needed. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Other duties as assigned. Working Conditions Equipment Used Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals. Mental Demands/Physical Demands/Environmental Factors Physical Demands/Environmental Factors: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, stooping, bending, twisting, kneeling, pushing, pulling, reaching, minor lifting and sitting on floor. Frequent use of small hand tools and electronic test equipment. Frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand motions. Occasional prolonged and irregular hours. May have exposure to biological hazards. Occasional moderate lifting. May be required to be on-call 24 hours a day. This has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the District reserves the right to change this job description and/or assign tasks for the employee to perform, as the District may deem appropriate. ABOUT BOB HOPE SCHOOL Bob Hope School is a growing open-enrollment public charter school (non-profit) providing parents a choice in their child's education. Bob Hope Elementary is a Montessori / Dual-Language campus. Instruction is conducted in a two-way immersion program, where teachers fluent in English teach ELA and those fluent in Spanish teach SLA and are supported by teacher aides with a strong command of both languages. Campuses are located in Port Arthur, Beaumont, and Baytown, Texas. The Hughen Center, Inc. is the charter holder of Bob Hope School. Bob Hope School provides equal employment opportunity for all applicants and employees. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $36k-64k yearly est. 60d+ ago
  • Principal IT Pillar Specialist

    Lutech Resources 4.1company rating

    Help desk analyst job in Port Arthur, TX

    We are seeking a skilled IT Business Analyst to support and optimize the construction processes within our EPCI operations. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring that IT systems effectively support construction planning, execution, progress, and monitoring. This role requires a deep understanding of construction workflows, project lifecycle in EPCI, and the ability to translate business requirements into technical specifications. Responsibilities Key Tasks and Responsibilities: Business Process Analysis: Analyze and document current construction workflows, identifying inefficiencies and areas for digital improvement. Collaborate with construction, engineering, procurement, material management and project management teams to gather and validate requirements. Solution Design & Implementation: Translate business requirements into functional specifications for IT systems (e.g., ERP, project management tools, construction management software). Work with multiple stakeholders and vendors to design, test, and implement IT solutions tailored to construction processes. Project Support: Support the rollout of digital tools and platforms across construction sites. Provide training and documentation for end-users. Data & Reporting: Develop dashboards and reports to monitor construction progress, resource utilization, and KPIs. Ensure data integrity and consistency across systems. Stakeholder Management: Act as a liaison between IT and construction teams, ensuring alignment and clear communication. Facilitate workshops, meetings, and presentations with stakeholders at all levels. Qualifications Essential Qualifications and Education: Bachelor's degree in Information Technology, Engineering, Construction Management, or related field. 15+ years of experience in the EPCI or construction industry. Strong understanding of fundamentals of industry best practices, construction project lifecycle and EPCI workflows. Good understanding of piping, structural and civil construction work process Experience with construction management software - AVEVA and/or Hexagon tools (SPC/SPF/SPx knowledge) or similar Preferable to have knowledge on different development tools like Visual Studio, SQL, Git Repository etc Proficiency in business process modeling, requirements gathering, and documentation. Excellent communication, analytical, and problem-solving skills. Strong understanding of fundamentals of industry best practices Preferred Qualifications and Education: Knowledge of BIM (Building Information Modeling) and digital twin technologies. Familiarity with Agile and Waterfall project methodologies. Experience with data visualization tools (e.g., Power BI, ). Understanding of regulatory and compliance requirements in construction projects. #LI-DNI #LI-EB2 #Dice
    $59k-85k yearly est. Auto-Apply 60d+ ago
  • Vibration Analyst Tech

    Energy Transfer 4.7company rating

    Help desk analyst job in Mont Belvieu, TX

    Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 12,000 strong organization as we fuel the world and each other! Summary: The primary responsibility for the Equipment Technician (Vibration Analyst Tech) position is collecting, analyzing, and reporting the health of rotating equipment based on multiple technologies including vibration, thermography, oil analysis, reciprocating compressor performance, and key operating parameters. This position works closely with operations, engineers, specialists, and maintenance personnel in troubleshooting and repairs. This position will provide support for multiple sites. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential job duties for this position are listed below: * Develop vibration analysis program. Establish equipment routes and frequency. Collect and enter equipment data necessary for proper vibration analysis. * Be familiar with reciprocating engine and compressor analysis techniques, and perform as required. * Develop lube oil analysis program establishing routes and frequency. * Monthly data acquisition from rotating equipment, including vibration data with portable systems, critical machinery temperatures, lube oil samples and analysis. * Perform analysis of data to resolve or proactively anticipate equipment failures. * Lead / Assist in root cause failure analysis * Implements continuous monitoring systems, such as alarm, report, and acceptance regions as well as establish routes and their frequency * Drive scheduling of repairs through ownership of notifications and corresponding follow-up * Monitor equipment repairs in the field and at local shops * Report equipment deficiencies in EAM system making recommendations for corrective action. * Collaborate with responsible Maintenance/Reliability Specialist, engineers, planners, and supervisors to ensure proper priorities are placed on deficiencies and continuous learning/improvement process is fostered * Support the lubrication program by monitoring its effectiveness or, when required, take samples, interpret analysis and take corrective actions * Perform other duties related to this function to ensure the reliability of plant rotating equipment Required Education: * This position requires a high school diploma Required experience is commensurate with the selected job level: * Level C requires a minimum of 0 - 2 years of relevant experience in a midstream operations role or equivalent work experience * Level B requires a minimum of 2 - 4 years of relevant experience in a midstream operations role or equivalent work experience * Level A requires a minimum of 4+ years of relevant experience in a midstream operations role or equivalent work experience * Level 1 certification from the Vibration Institute. * Proficiency in the use and application of vibration data acquisition tools and software such as CSI. * Basic understanding of other predictive techniques to include thermography, lube oil analysis, and reciprocating compressor performance testing. * Solid troubleshooting skills and ability to interpret and analyze data * Experienced with on-line monitoring systems and Bentley Nevada systems * Strong computer skills with experience in Microsoft Office suite. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Lifting up to 50 lbs. occasionally * Driving, walking, and standing frequently * Exposure to adverse weather, cramped conditions and some heavy lifting * Visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment * Able to work in an outside environment. * Job requires overtime scheduled and unscheduled as directed by supervision. * Must be able to support on-call and call-out requirement. * Must live within 45 minutes of site location * Travel approximately 10% to support other sites
    $85k-108k yearly est. 60d+ ago
  • COMPUTER TECH

    Port Arthur Independent School District (Tx

    Help desk analyst job in Port Arthur, TX

    JOB POSTING 156 Code : 717156-1 Type : INTERNAL & EXTERNAL Posting Start : 12/05/2025 Posting End : 12/31/9999
    $34k-48k yearly est. 8d ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Help desk analyst job in Orange, TX

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $32k-45k yearly est. 29d ago
  • ERP System Support Specialist

    Lamar State College-Orange 3.8company rating

    Help desk analyst job in West Orange, TX

    LSCO is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. If you have questions, please email the Human Resources department at *********************** or call ************. We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes. If you would like to receive a paper copy of the Annual Security Report, you can stop by the Safety and Security Department, located in the Academic Center, Room 149, during regular business hours. You can request that a copy be mailed to you by calling ************ or emailing *****************. Click here to find the report on our website.
    $42k-52k yearly est. Easy Apply 46d ago
  • Relationship Support Specialist

    Third Coast Bank 4.1company rating

    Help desk analyst job in Beaumont, TX

    The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.
    $38k-63k yearly est. 4d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Help desk analyst job in Beaumont, TX

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.50/Hour
    $21.5 hourly 25d ago
  • IT Trainee

    Homma Talent 3.9company rating

    Help desk analyst job in Beaumont, TX

    At WMC, our mission is to Reinforce the World to BUILD DREAMS. We are committed to building infrastructures which last a lifetime, by manufacturing the highest quality Welded Wire Products. Founded in Jacksonville, Florida in 2003, WMC is now headquartered in The Woodlands, TX. Our company has 8 production facilities, located in Illinois, California, Texas, South Carolina, and Pennsylvania. The plant assigned for the internship is located at Beaumont, Texas. Operation and basic maintenance of plant components Manage the Shipping App for the logistics area Supervise the purchasing module of SAP S4 HANA Give support to plant programs in the production area. Support the different technological programs used by the company for all areas: operations, HR, warehouse, logistics, among others. Requirements Graduates only English advanced Minimum 1 year of experience in the field Benefits Shared Housing provided J1 Visa Flight to the US Medical Insurance
    $27k-36k yearly est. 60d+ ago
  • IT Technician [Full-time] Port Arthur High School

    Bob Hope School

    Help desk analyst job in Port Arthur, TX

    OPENS: 08/11/2025 CLOSES: Until Filled JOB TITLE: IT Technician REPORTS TO: Director of IT DEPT. / SCHOOL: Academic / Bob Hope School / Port Arthur High School WAGE / HOUR STATUS: Non-Exempt/Full Time Primary Purpose Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout the district. Support technology use by providing training on hardware and software as required. Qualifications Education/Certification Minimum - High school diploma or GED Preferred - Associate or higher degree or equivalent work experience in related field. Special Knowledge/Skills Broad Knowledge of computer hardware and software applications. Knowledge of various operating systems. Knowledge of software used in education industry, word processing, spreadsheet, database, etc. Knowledge of computer workstation setup and installation. Ability to detect and resolve technical or technology related problems. Ability to provide one or one, or group training to support technology users. Excellent organizational, communications, and interpersonal skills. Experience One-year work experience installing, maintaining, repairing and supporting computer hardware, software and peripherals Major Responsibilities and Duties Technical Support Process and prioritize technology related work orders. Evaluate costs and make recommendations on technology related repairs. Arrange for contract repairs for work that cannot be performed by district staff. Work cooperatively with end-users to detect and resolve hardware / software issues. Communicate with software and hardware vendors to resolve end-user problems. Communicate with Network Administrator to detect and resolve end-user problems with internally developed applications and database management. Installation Install and upgrade computers and peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Install and configure software as needed. Assist with the installation, maintenance, troubleshooting, and repair of network equipment. Equipment Repair and Maintenance Diagnose and repair equipment, including computers and peripherals. Perform preventive maintenance on equipment, including computers and peripherals. Maintain accurate updated records of work performed, materials used, and time required to perform repairs and maintenance. Safety Operate tools and equipment according to prescribed safety procedures. Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other Respond to after-hours emergencies as needed. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Other duties as assigned. Working Conditions Equipment Used Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals. Mental Demands/Physical Demands/Environmental Factors Physical Demands/Environmental Factors: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, stooping, bending, twisting, kneeling, pushing, pulling, reaching, minor lifting and sitting on floor. Frequent use of small hand tools and electronic test equipment. Frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand motions. Occasional prolonged and irregular hours. May have exposure to biological hazards. Occasional moderate lifting. May be required to be on-call 24 hours a day. This has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the District reserves the right to change this job description and/or assign tasks for the employee to perform, as the District may deem appropriate. ABOUT BOB HOPE SCHOOL Bob Hope School is a growing open-enrollment public charter school (non-profit) providing parents a choice in their child's education. Bob Hope Elementary is a Montessori / Dual-Language campus. Instruction is conducted in a two-way immersion program, where teachers fluent in English teach ELA and those fluent in Spanish teach SLA and are supported by teacher aides with a strong command of both languages. Campuses are located in Port Arthur, Beaumont, and Baytown, Texas. The Hughen Center, Inc. is the charter holder of Bob Hope School. Bob Hope School provides equal employment opportunity for all applicants and employees. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $36k-64k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Help desk analyst job in Port Arthur, TX

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.50/Hour
    $21.5 hourly 25d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Beaumont, TX?

The average help desk analyst in Beaumont, TX earns between $27,000 and $52,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Beaumont, TX

$38,000
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