Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$38k-53k yearly est. 60d+ ago
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Bilingual (French/English) Service Desk Analyst
Cai 4.8
Help desk analyst job in Bismarck, ND
**Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As a Bilingual Service DeskAnalyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
**Job Description**
We are looking for a customer service-oriented **Bilingual** **Service DeskAnalyst** to provide Level 1 technical support to users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be **full-time, remote,** and **3rd shift** .
**What You'll Do**
+ Provide General IT end-user support including:
+ Utilize excellent customer service skills and exceed customers' expectations.
+ Interact via telephone, e-mail, chat one on one with customers to identify and diagnose technical issues and problems.
+ Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to" questions.
+ Properly escalate unresolved issues to the next level of support with strong supporting documentation
+ Following documented processes to resolve customer issues.
+ Ensure proper recording, categorization, documentation, and closure of all tickets.
+ Analyze the impact and urgency of customer's issues and prioritize appropriately.
+ Recommend procedure modifications or improvements.
+ Drive positive results in Customer Experience through timely responses and professional interaction.
+ Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and monthly team metrics.
+ Preserve and grow your knowledge of Service Desk procedures, products, and services.
+ May perform other job duties as directed by Team Lead or Service Delivery Leader
**What You'll Need**
Required:
+ Minimum 6 months' experience in a Service Desk role and/or technical support role
+ Minimum 6 months' of customer service experience in a professional industry
+ **Bilingual in both English and French languages (oral and written)**
+ High School Diploma or GED
+ Strong troubleshooting and documentation skills
+ Excellent customer service skills
+ Strong attention to detail and strong communication skills (both written and oral)
+ Excellent work ethic
+ Problem-solving skills
+ Solution driven
+ **Ability to work the following schedule: Mon 2:00am-12pm EST, Tue & Wed 3:00am-11:00am EST, Thu & Fri 3:00am-10:00am EST**
Preferred:
+ Associate degree is preferred in related field
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.
\#LI-AE1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$18 per hour plus language bonus
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$65k-85k yearly est. 7d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Bismarck, ND
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$24k-31k yearly est. 16d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Help desk analyst job in Bismarck, ND
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-51k yearly est. 48d ago
Desktop Support
Bravera Careers
Help desk analyst job in Bismarck, ND
Bravera Holdings Corp. is hiring for a Desktop Support position in Bismarck, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.
The Desktop Support position is responsible for providing technical support of desktop computers, thin clients, laptops, applications and related technology to employees of Bravera Holdings Corp. and subsidiaries. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Will also assist in the maintenance and testing of network servers and associated equipment.
Measures of Success:
Capable of supporting and troubleshooting computer related software and hardware issues. Successful execution of Bravera's HelpDesk function including working within call center and helpdesk tickets.
Providing prompt, efficient, and courteous service to all internal customers of Bravera via HelpDesk calls and HelpDesk tickets.
Is a strong self-starter, promotes teamwork and open communication within the department and with all subsidiaries of Bravera.
Duties and Responsibilities:
Assist with the installation, configuration, ongoing usability, and upgrade of desktop computers, laptops, tablets, thin clients, cell phones, printers, peripheral equipment, and software.
Will assist in developing procedures and programs to assure the integrity, security, reliability, and risk assessment of all communication systems including computer hardware, software, telecommunications, anti-virus programs, backup procedures, and other communication systems maintained for Bravera Holdings Corp. and its Subsidiaries; will assist with connectivity relating to these systems.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
Works with staff to purchase hardware and software.
Assess functional needs to determine specifications for purchases.
Order computer and printer supplies as directed.
Maintain documentation on equipment and software.
Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
Responsible for providing prompt, efficient, and courteous service to all internal customers of Bravera Holdings Corp. and Subsidiaries.
The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.
Contribute to the overall success of the organization.
Qualifications:
Education: Associates Degree or higher highly preferred
Experience: up to 2 years' experience supporting Windows desktop/laptop PC's, experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's, experience installing software, patches, updates, on desktops, laptops, servers, experience troubleshooting basic network, software, printing problems, customer service experience.
Location:
Bismarck, ND
Benefits
To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.
Our Values
Give and earn trust. We support and empower one another to earn trust through accountable performance.
Learn, teach and mentor. We are a learning organization that invests in growth and development.
Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.
Want to learn more about careers with Bravera? Go to bravera.bank/careers.
#ForgeYourPath with us! Find us on Facebook, Instagram, Twitter, LinkedIn and Youtube.
---
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
$43k-59k yearly est. 13d ago
Computer Field Technician
Bc Tech Pro 4.2
Help desk analyst job in Bismarck, ND
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 3d ago
Learning Design and Innovation System Support Specialist
Bismarck Public Schools 3.4
Help desk analyst job in Bismarck, ND
This position will begin in August of the 2026-27 school year with possible days to be worked in June and August of 2026.
A teaching contract is 187 days.
External candidates are allowed to bring in up to 17 years of contracted K - 12 teaching experience.
New staff orientation will be held August 11th, 12th and 13th for employees new to the district.
Purpose Statement
The role of the System Support Specialist, at any given time, is determined by matching the needs of individuals, groups, buildings, and the district with the following responsibilities to build capacity of teachers and instructional coaches regarding district initiatives and best practices.
Supervisory Relationship
Reports to: Director of Learning Design and Innovation
Essential Functions
Curriculum Coordination: Coordinates, facilitates, and monitors the review, development, and implementation of curriculum
Professional Learning Needs Assessment: Engages in surveying, identifying, and analyzing the professional learning (e.g. curriculum, assessment, instruction, etc.) needs of teachers, specialists, and instructional coaches.
Professional Learning Design: Designs support services (e.g. training, materials, etc.) for the purpose of implementing professional learning program activities that address training needs as identified in the district's strategic plan.
Strategic Planning: Develops short and long range plans for the purpose of ensuring that district resources are effectively utilized.
Program Monitoring and Evaluation: Monitors professional learning services (e.g. consultants, work plan goals, staff training, etc.) for the purpose of ensuring that performance outcomes are achieved within budget, work plans, and district objectives.
Staff Development Coordination: Schedules and publicizes staff development activities and results before, during and after, for the purpose of promoting professional learning.
Meeting Facilitation: Assists in planning and facilitating regular district instructional meetings and other meetings as appropriate.
Coaching and Support: Provides coaching and support for the purpose of implementing and maintaining services and/or programs.
Research and Program Development: Researches a variety of information (e.g. courses, materials, training consultants, etc.) for the purpose of developing and/or enhancing programs that meet staff training needs to support all learners.
Collaboration and Continuous Improvement: Identifies and collaborates on value-added district and building level systems, supports and projects for continuous growth.
Adhere to School Policies: Follow school policies and procedures.
Attendance: This position requires prompt and consistent attendance.
Perform Other Duties: Perform additional duties as assigned to support the effective operation of the work unit.
Job Requirements: Minimum Qualifications
Skills
Operating standard office equipment and utilizing pertinent software applications
Planning and managing multiple projects
Preparing and maintaining accurate records
Training, developing, and supervising staff
Knowledge
Pertinent codes, policies, regulations, and laws
Current trends and practices in education
Principles of employee development and management
Project development, goal attainment, and time management
Abilities
Schedule activities, meetings, and events
Gather, collate, and classify data
Work independently and with diverse individuals
Analyze data using complex processes
Adapt to changing priorities and handle frequent interruptions
Develop and maintain positive working relationships
Facilitate communication between individuals with divergent positions
Implement change and maintain confidentiality
Meet deadlines and provide direction and leadership
Responsibility
Work under limited supervision following standardized practices and methods. Provide information and advice to others. Operate within a defined budget. Have a continual opportunity to impact the organization's services.
Work Environment
Physical demands include some lifting, carrying, pushing, pulling, and fine finger dexterity. Job generally involves 80% sitting, 10% walking, and 10% standing. Performed in a generally clean and healthy environment.
Experience
Minimum of five years of classroom teaching experience
Experience with curriculum development
Experience providing professional development to adult learners
Experience with learning management system or related instructional technology
Education
Bachelor's degree in education
Master's degree in curriculum and instructional, preferred
Certificates and Licenses
Valid North Dakota teaching license
Continuing Education/Training
Maintain relevant certificates and licenses
Clearances
Criminal Justice Fingerprint/Background Clearance
FLSA Status
Non-Exempt
Salary Grade
Teacher Salary Schedule + additional summer workdays
$48k-68k yearly est. 15d ago
Infrastructure Technician
State of North Dakota 4.2
Help desk analyst job in Bismarck, ND
Hiring Range: $57,600 - $65,832 Annually At North Dakota Information Technology (NDIT), we're on a mission to enhance the lives of North Dakota citizens through the maintenance and support of business operations. We're looking for a dedicated Infrastructure Technician to join our Public Safety division.
What we do: Telecommunications/Radio Services supports all state agencies through the maintenance and operation of telecommunications and electronic systems.
What you'll do: As an Infrastructure Technician, you'll be instrumental in the repair and maintenance of a diverse range of telecommunications and electronic equipment critical to our mission, including working with the Public Safety Engineers on project and field support.
Regular duties include:
* Upgrades to AP's, Routers, Switches and Firewall devices and network maintenance
* Public Safety 2-way radio network maintenance (includes mobile and portable radios and tower site infrastructure support.)
* Electronic in-vehicle repairs on Highway Patrol and NDDOT vehicles.
* Troubleshooting and repair of Intelligent transportation systems (ITS) devices including cameras, message boards, Automatic Traffic Recorders, Weigh-in-Motion, Environmental Sensor Stations, etc.
* Fiber optic maintenance, including inspecting fibers for damage and collaborating with local phone companies to analyze service problems.
The successful person in this role thrives in a fast-paced environment, while demonstrating a commitment to quality. They have effective time management and organization skills and find fulfillment in meeting high standards. They excel at building and sustaining productive working relationships, both autonomously and within a team. Being open to feedback and observation is key, as NDIT values curiosity and continuous learning.
Much of this work takes place outdoors, in all weather, so applicants must be comfortable working in different conditions. This position reports to work in Bismarck and covers sites in the surrounding areas. In-state and overnight travel within North Dakota is expected, so a valid driver's license is necessary. Candidates should be able to lift 30 to 50 pounds. Occasional emergency, after-hours, and weekend work may be required.
Qualified candidates will have:
* An understanding of basic electronics, low-voltage systems, or electrical troubleshooting (e.g., sensors, wiring, power systems).
* Experience installing, repairing, or maintaining technical equipment (IT hardware, industrial sensors, security systems, networking devices, or similar.)
* Ability to use PCs, software tools, and mobile diagnostic applications
* Strong desire to learn new technologies such as radio systems, ITS equipment, and site networking.
* Confidence working alone at remote sites, making decisions, and managing time effectively
Experience with network and telecommunication equipment, including installation, termination, and testing of copper wiring and fiber optic cables is highly desirable, but we will train the right candidate.
2 years of college level education in an Information Technology or Technology related field can be substituted for professional experience.
Note: NDIT will attempt to fill this position at the Information Services II level. If unable to find candidates who meet the above outlined minimum qualifications, the hiring authority reserves the right to under fill this position at the Information Services I level. NDIT will train the successful candidate in any areas of unfamiliarity.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision.
Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
For more information or if you need an accommodation, please contact ************** or **************.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. ยง 23-12-10.
$57.6k-65.8k yearly 12d ago
Technical Support (Help Desk)
National Information Solutions Cooperative 4.0
Help desk analyst job in Mandan, ND
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Work Schedule
Hybrid (after an initial training period) from our Mandan, ND office
Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location.
Monday-Friday, scheduled to work within 7:30 am - 6:00 pm
Primary Responsibilities
Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to):
Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc
Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed
Supports device replacements and rotations
Installs and troubleshoots NISC approved software on NISC owned devices
Provides support of NISC's phone & ACD systems
Assists with support of our SSO (Okta) for various applications
Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices.
Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts
Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs
Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met
Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
Assists project leads on various projects within the Helpdesk team
Availability to participate in an On-Call/Afterhours rotation (one week about every two months)
Additional tasks or duties as required
Knowledge, Skills & Abilities Preferred
Strong verbal and written, interpersonal and communication skills
Strong customer service skills
Familiarity with the setup and support of Windows and Mac operating systems and software
Familiarity with basic support of TCP/IP networks
Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN)
Familiarity with Telephony
Familiarity with Okta (SSO)
Familiarity with a ticketing system or working from a queue
Strong problem-solving skills and attention to detail
Ability to work independently, as well as in a team environment
Ability to effectively adapt to change
Ability to interact in a positive manner with internal and external contacts
Ability to maintain the highest level of professionalism, ethical behavior and confidentiality
Commitment to NISC's Statement of Shared Values
Education Preferred
High School Diploma or equivalency required.
Bachelor's Degree in a related field or equivalent experience preferred.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$26k-33k yearly est. Auto-Apply 45d ago
Technical Support (Help Desk)
Nisc
Help desk analyst job in Mandan, ND
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Work Schedule
* Hybrid (after an initial training period) from our Mandan, ND office
* Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location.
* Monday-Friday, scheduled to work within 7:30 am - 6:00 pm
Primary Responsibilities
* Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to):
* Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc
* Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed
* Supports device replacements and rotations
* Installs and troubleshoots NISC approved software on NISC owned devices
* Provides support of NISC's phone & ACD systems
* Assists with support of our SSO (Okta) for various applications
* Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices.
* Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts
* Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs
* Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met
* Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events
* Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
* Assists project leads on various projects within the Helpdesk team
* Availability to participate in an On-Call/Afterhours rotation (one week about every two months)
* Additional tasks or duties as required
Knowledge, Skills & Abilities Preferred
* Strong verbal and written, interpersonal and communication skills
* Strong customer service skills
* Familiarity with the setup and support of Windows and Mac operating systems and software
* Familiarity with basic support of TCP/IP networks
* Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN)
* Familiarity with Telephony
* Familiarity with Okta (SSO)
* Familiarity with a ticketing system or working from a queue
* Strong problem-solving skills and attention to detail
* Ability to work independently, as well as in a team environment
* Ability to effectively adapt to change
* Ability to interact in a positive manner with internal and external contacts
* Ability to maintain the highest level of professionalism, ethical behavior and confidentiality
* Commitment to NISC's Statement of Shared Values
Education Preferred
* High School Diploma or equivalency required.
* Bachelor's Degree in a related field or equivalent experience preferred.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$26k-38k yearly est. Auto-Apply 46d ago
IT SAP TECHNICAL ADMINISTRATOR (LEVEL DOE)
Basin Electric Power Cooperative 4.8
Help desk analyst job in Bismarck, ND
is located at our Headquarters location in Bismarck, ND.** Oversee the design, alignment and implementation of technology architecture and administration of SAP. Provide strategic planning, technical expertise, and collaboration with various stakeholders and is used to drive innovation and success in IT. Translate the organization's requirements and goals into technical design.
**ESSENTIAL DUTIES**
+ Develop and maintain the organization's enterprise architecture blueprint, encompassing IT systems, applications, data, processes, and infrastructure, aligned with IT and business objectives and strategies.
+ Oversee the management of SAP systems deployed in the cloud, ensuring optimal configuration and performance in cloud environments.
+ Work with functional consultants to support the integration of business processes within the RISE architecture.
+ Manage and optimize SAP Fiori applications, ensuring a smooth user experience and integration with back-end systems.
+ Collaborate with stakeholders to design and develop applications and solutions on SAP BTP, ensuring they meet business requirements.
+ Facilitate seamless integration of SAP solutions with other cloud services and applications, enabling efficient data flow and business processes.
+ Administer user access and roles in alignment with RISE best practices, ensuring secure access to cloud-based applications.
+ Ensure compliance with security policies and regulations, addressing any vulnerabilities in the cloud environment.
+ Participate in change management processes for system updates, ensuring minimal disruption to business operations.
+ Maintain documentation for system configurations, processes, and changes, and provide regular reports on system performance and health.
+ Support the deployment of innovative technologies and solutions within the SAP landscape, enabling businesses to leverage advanced capabilities.
+ Perform other duties as assigned.
**MINIMUM QUALIFICATIONS**
+ Bachelor's degree in computer science, information technology, computer or software engineering or related field; or
+ Associate's degree in computer science, information technology, computer or software engineering, or related field and 2 years of related experience; or
+ A high school diploma or equivalent (GED or HSED) and 4 years of related experience.
+ A valid driver's license.
**PHYSICAL AND ENVIRONMENTAL DEMANDS**
This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination.
**KEY SKILLS**
+ Introductory knowledge of application development and lifecycles; implementation of applications; procedural language; Structured Query Language (SQL), C#, Java, and relational database concepts.
+ Ability to communicate and clearly exchange accurate information.
+ Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines.
+ Basic knowledge of computer system networking and architecture.
+ Ability to prioritizing tasks effectively.
+ Good communication and organizational skills.
+ Proficient with personal computers and Microsoft Word, Excel, and Outlook.
+ Ability to manage and deliver technical solutions.
Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.
$75k-87k yearly est. 3d ago
Delivery and Install Specialist
Interiors By Design 3.5
Help desk analyst job in Bismarck, ND
Join Our Team as a Delivery and Install Specialist!
Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND!
Job Responsibilities:
Deliver and install furniture orders in a timely and efficient manner
Provide excellent customer service during delivery and installation processes
Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months
Maintain delivery vehicle and equipment in a clean and organized manner
Communicate effectively with customers to ensure satisfaction with their purchases
When others on our team need a hand, we jump in and help
Qualifications:
Prior experience in furniture delivery and installation preferred
Strong attention to detail and problem-solving skills
Excellent communication and interpersonal skills
Ability to lift and carry heavy furniture items
Operational experience with forklift
Valid driver's license and clean driving record
We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts
About Us:
Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals.
$41k-58k yearly est. 60d+ ago
Production Support Specialist 2 Lead
Find Your Opportunity 3.4
Help desk analyst job in Mandan, ND
POSITION: Production Support Specialist 2 Lead SHIFT: Monday - Thursday, 6:30 am - 5:00 pm (Frequent Overtime on Fridays, 4-10 hours) PAY RATE: $24.00 - 27.00+ per hour (DOE) + Full Benefits Package LOCATION: Mandan, ND SUMMARY OF RESPONSIBILITIES
The Production Support Specialist 2 plays an advanced role in supporting production operations by coordinating material flow, assisting machine operators, and ensuring efficient use of equipment. This position requires leadership qualities, technical proficiency, and a strong commitment to safety and continuous improvement.
ESSENTIAL JOB FUNCTIONS
Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition.
Oversee and coordinate material flow to ensure timely delivery to production lines.
Train and guide entry-level team members on proper material handling and safety procedures.
Operate forklifts, pallet jacks, and overhead cranes. Proficiency in advanced material handling equipment.
Assist machine operators with timely material retrieval and delivery.
Perform basic equipment operation tasks independently when required.
Conduct regular checks for material quality and equipment readiness.
Maintain accurate documentation for material movement and equipment operation.
Identify and implement process improvements to increase efficiency and reduce waste.
Ensure compliance with all safety and quality standards.
Willingness to work flexible hours, including overtime and weekends as needed.
Prompt and dependable attendance.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND QUALITIES
Ability to read and interpret tape measures (imperial and metric).
Advanced understanding of material handling processes and inventory systems.
Ability to troubleshoot production delays and material shortages.
Strong oral and written communication skills.
Strong organizational and leadership skills.
Proficiency in operating cranes and advanced machinery.
Basic computer skills for inventory and production tracking.
Ability to work in various weather conditions and adapt to changing priorities.
EDUCATION AND WORK EXPERIENCE
High School diploma or GED required.
Forklift certification required; crane operation certification preferred.
2-3 years of experience in material handling or equipment operation is required.
$24-27 hourly 60d+ ago
Data Center Technician - USA - Bismarck - On-site
Rm Staffing B.V
Help desk analyst job in Bismarck, ND
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
$40k-56k yearly est. 60d+ ago
Assistive Technology Professional
United Seating & Mobility
Help desk analyst job in Bismarck, ND
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$45k-70k yearly 6d ago
IT Financial Analyst
Cayuse Holdings
Help desk analyst job in Bismarck, ND
**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Monitor vendor invoice mailbox
+ Review vendor invoices
+ Match against contract or purchase order
+ Verify invoice for payment or return to vendor
+ Record invoice in general ledger
+ Notify Accounts Payable for vendor payment
+ Work with IT managers on other financial tasks as assigned
+ Respond to assigned tasks in accordance with predefined guidelines.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High school diploma or equivalent required
+ Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management.
+ Preference with experience supporting an IT organization
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Microsoft Office experience (Work, Excel)
+ Experience with JD Edwards preferred
+ Financial billing, accounts payable experience
+ General accounting
+ Excellent communication skills
+ Experience working with suppliers and third-party vendors
+ Ability to quickly analyze a situation and react appropriately and effectively
+ Effective prioritization skills
+ Self-starter
+ Financial analysis credibility and independent judgment
+ Able to contribute to IT financial planning and operations
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** **Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must reside in Central or Eastern Time Zone.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $28.00 - USD $35.00 /Hr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103881_
**Category** _Accounting/Finance_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$28-35 hourly 10d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Help desk analyst job in Bismarck, ND
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$58k-79k yearly est. 16d ago
Computer Field Tech Position-Bismarck ND
BC Tech Pro 4.2
Help desk analyst job in Bismarck, ND
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$24k-31k yearly est. 60d+ ago
Delivery and Install Specialist
Interiors By Design 3.5
Help desk analyst job in Bismarck, ND
Job DescriptionJoin Our Team as a Delivery and Install Specialist!
Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND!
Job Responsibilities:
Deliver and install furniture orders in a timely and efficient manner
Provide excellent customer service during delivery and installation processes
Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months
Maintain delivery vehicle and equipment in a clean and organized manner
Communicate effectively with customers to ensure satisfaction with their purchases
When others on our team need a hand, we jump in and help
Qualifications:
Prior experience in furniture delivery and installation preferred
Strong attention to detail and problem-solving skills
Excellent communication and interpersonal skills
Ability to lift and carry heavy furniture items
Operational experience with forklift
Valid driver's license and clean driving record
We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts
About Us:
Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals.
#hc43110
$41k-58k yearly est. 2d ago
Enterprise Desktop Administrator
State of North Dakota 4.2
Help desk analyst job in Bismarck, ND
Hiring Range: $66,000 - $76,800 Annually Help improve the lives of North Dakota citizens by providing customer service as a member of our Enterprise Desktop Administration team. North Dakota Information Technology (NDIT) is seeking an Enterprise Desktop Administrator. This position requires onsite work in the Bismarck-Mandan metro area.
As an Enterprise Desktop Administrator, you will:
* Monitor, coordinate and resolve incidents and/or changes requested by customers and internal staff
* Provide remote and on-site support for computer hardware such as desktops, laptops, scanners, and other peripherals.
* Provide provisioning of devices for several state agencies.
* Manage asset inventory throughout a device's lifecycle, including surplus of equipment. Identify, document, and clearly articulate operational functions and work with business analysts to identify improvement opportunities.
* Provide quality customer service in a work environment with a continuous workload
To succeed in this position, you will be an inquisitive and constant learner, open to observation and feedback. You should be highly organized, able to manage your time and priorities effectively in order to meet organization standards. You establish and maintain effective working relationships while working independently and within a team.
To be considered for this role, you must have an associate degree in computer science or closely related field, or a high school diploma and two years of current and progressive IT technical related work experience.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision.
Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
For more information or if you need an accommodation, please contact ************** or **************.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. ยง 23-12-10.
How much does a help desk analyst earn in Bismarck, ND?
The average help desk analyst in Bismarck, ND earns between $28,000 and $51,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.