Help desk analyst jobs in Dalton, GA

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) * Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer * Occasional travel to dealer or customer location for diagnostics and dealer assistance * Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. * Maintains positive and professional attitude with customers, co-workers. * Clearly documents technical details in case management system. * Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. KNOWLEDGE, SKILLS, AND ABILITIES * High school diploma is required; college degree is a plus * Minimum 0-2 years' experience in construction, manufacturing, or related fields * Prefer experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries * Knowledge of electrical and electronic circuits * Ability to read and understand mechanical, electrical, and electronics blueprints and designs. * Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment * Willingness and ability to occasionally travel domestically and internationally. * Excellent communication skills, both oral and written * Basic arithmetic skills, computer skills (Microsoft Office) * Capable to manage conflict and resolve issues most positively for all parties concerned. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

MISSION Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors. VALUES HealthOne is guided by a cultural framework that embodies our values and drives our decisions. As a company our PURPOSE is to care for people by connecting them to resources that help protect them in health related situations. We fulfill our purpose by filtering our decisions through a PRIORITIES lens of asking, “Is what we are about to do ethical, empathetic, economical, and efficient?”. By caring for PEOPLE, we are welcoming, authentic, truthful, consistent and humble. We are continuously looking for ways to improve our PROCESS and how we get things done. HealthOne seeks individuals with integrity and heart to embody our values. Whether you're starting your career or looking to develop additional skills to reach your full potential, HealthOne provides the means to help you achieve your goals. JOB PURPOSE The IT Support Analyst I is responsible for providing Help Desk triage and support. Troubleshoot problems at desktop level and advise on the appropriate action. This person will identify, research, and resolve technical problems and respond to telephone calls, emails, and personnel requests for technical support. ESSENTIAL JOB DUTIES • Provides first line technical and end-user support • Receives, identifies, prioritizes, and assigns incoming Help Desk tickets • Troubleshoots, resolves, and/or escalates Help Desk tickets as appropriate and in a timely manner • Assists with onboarding of new users • Informs management of recurring problems • Understands and adheres to established service level agreements • Identifies and communicates operational issues to appropriate personnel • Administers email and end user network accounts • Evaluates documented resolutions and analyzes trends for ways to prevent future problems • Identifies and learns how to use software and hardware supported by the organization • Assists with maintenance of Company inventory • Assists with IT related projects as needed • Designs, produces and maintains Help Desk reports • Maintains regular and predictable attendance • Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice • Works to encourage and promote Company culture throughout the organization • Other duties as may be assigned QUALIFICATIONS • High school graduate or equivalent • College experience preferred in IT related field • Good working knowledge of PC usage and typical end user problems • 2+ years of related experience with computers and providing customer service in a technological environment preferred PHYSICAL REQUIREMENTS Moderate amount of walking, sitting, and writing. Occasional lifting of up to 50 lbs. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day events in the execution of job duties. Need for flexibility and adaptability to change. Candidate must be self-disciplined and a self-starter and able to work independently with a flexible work schedule. BENEFITS 401K (4% Match, Immediate Vesting) Accident insurance Competitive salary Critical Illness Insurance Dental Insurance Employee Assistance Program Flexible Spending Account Health & Wellness Program Health Savings Account Life & AD&D Insurance Long Term Disability Medical Insurance Paid Time Off Pet Insurance Short Term Disability Vision Insurance PRE-EMPLOYMENT SCREENING Drug Screen and Background Check Required HEALTHONE IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

At Lumin8 Transportation Technologies, we are focused on the full range of Smart Infrastructure Services for the transportation industry. We design, construct, install, integrate, operate, monitor, and maintain a wide variety of Transportation Infrastructure Assets/Technologies for our customers and our communities. We offer a comprehensive benefits package including Paid Time Off, Holiday Pay, Discretionary Bonus, Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance and matching 401(k) plan. To learn more about us and see our career opportunities, please visit our website at ************** JOB TITLE : ITS Technician JOB CLASS : Hourly, Full Time JOB HOURS : 40 Hour Week, Typically M-F 7:00 a.m. to 4:30 p.m. with possible variations to accommodate specific project requirements. Occasional overtime and weekend work as requires. SALARY RANGE : $23.00 hr. to $30.00 hr. DUTIES and RESPONSIBILITIES: Installing & Maintaining Access Control Systems/Automated Gates/Intercom stations/ Networked Video Surveillance systems Familiar with electronic components, AC voltage systems, low voltage DC systems, computers, networks, and IP programming, , wireless communication devices (video & radio transmissions) Ability to use basic power and hand tools to perform installations Valid Driver's License & able to drive to all 7 GDOT districts in a time efficiently manner, upon request. Must have reliable transportation to and from the Company headquarters, the job site, or a designated meeting location Ability to work independently & with groups, flexible shifts and adapt to different work schedule, including willingness to travel out of town for projects, & respond to emergency work orders. Ability to perform physical work indoor/outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week Ability to work on ladders, bucket trucks, and in confined areas (ceilings, IDF closets) Good customer relations skills. Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) EXPERIENCE, SKILLS, and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. The following benefits are included after successfully completing a trial period: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Qualified veterans, minorities, and women encouraged to apply. Lumin8 Transportation Technologies is an Equal Opportunity Employer, providing our employees a Safe and a Drug-Free Environment and all candidates are subject to drug testing and background check.

Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required Service Desk Support Specialist requires: Able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job. COVID mandate Associates Degree or equivalent, relevant work experience is required. Experience 2 years of end-user technical and/or call center experience required Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Working knowledge of Windows Operating Systems required. Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels. Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Service Desk Support Specialist duties: User support for all business lines and related application software, system software, desktop/pc hardware, telephony hardware, internet network, storage network, WAN network, and security access management including enforcing and adhering to all regulatory and security requirements. Provide tier one technical/user support for all business lines and related applications and troubleshoot incidents and requests via phone/chat and email using Service Desk Manager ITSM

Product Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Service Manager / ATAC Supervisor. The Product Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer Engage with customers and dealers regularly on field service support Work cross-departmentally to develop and publish written solutions to common problems for customers and dealers Assist with developing repair and maintenance best practices Support Quality Improvement Team (QIT) efforts to rapidly identify and resolve manufacturing, assembly, and design related issues Administer technical training as required Occasional travel to dealer or customer location for diagnostics and dealer assistance SUPERVISORY REQUIREMENT N/A KNOWLEDGE, SKILLS, AND ABILITIES High school diploma is required; college degree is a plus Five years of experience in the troubleshooting/diagnostics, repair, and maintenance of heavy construction equipment Strong mechanical and/or electrical aptitude Good computers skills; fluent in standard Microsoft applications (Excel, Outlook, etc.) Engineering drawing, electrical, and hydraulic schematic interpretation skills required Good verbal and written communication skills. Excellent interpersonal and collaboration skills are required Ability to maintain a passport is required to support occasional overseas travel. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; frequently talk and hear; and occasionally climb or balance. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 20 pounds. This position is occasionally required to operate an automobile and travel by airplane. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office environment and occasionally a shop manufacturing environment or a vendor's facility. The employee is periodically required to travel. Exposures at a shop manufacturing environment or a vendor's facility can include moving mechanical parts, heights, fumes or airborne particles, and outside weather conditions. The employee is exposed to travel hazards associated with airline and automobile travel. The employee is occasionally exposed to electrical hazards, toxic or caustic chemicals, extreme cold and extreme heat. The noise level in a shop manufacturing environment or a vendor's facility environment can be very loud. Note: This is intended to be a general guideline of areas of responsibility. There will be incidental tasks not listed on a job description that arise at various times. These tasks are assigned to help out the department and company and, as a member of the Astec, Industries team; each employee is expected to help in these areas.

Crane Currency has an opportunity for an IT or Computer Science college student to gain hands-on experience in our IT Department. This part time role is onsite and based out of Dalton, Massachusetts. This position will start in early 2026 and continue through the Fall of 2026. Who we are: Crane Currency is a premier industrial technology company and a pioneer in currency manufacturing and advanced micro-optics technology for securing physical products. Yes, chances are you have our product in your wallet right now! Over the past few years our internship and co-op program has welcomed over 100 students. Our sophisticated equipment and software leverage proprietary core capabilities with detection and sensing technologies. Around the world, our customers trust us to anticipate their needs with innovative, reliable, and high-quality currency & authentication solutions and services-just as they have for generations. Our Early Career Professionals Program (ECP): Paid Opportunity - We believe in paid opportunities, so you don't have to make the decision between a part time job or taking this position. Pay = $25/hour for ~ 24 hours / Up to 40 hours during school breaks. Gain Industry Experience - We design each opportunity so you can apply your education to real life business needs and give you tangible result-driven opportunities you can add to your resume. Career path insights - Your manager is invested in providing you with career insights and helping you learn about different avenues you might be able to take your degree in. Personal Development - The work you'll experience will give you the chance to enhance current skills and develop new ones that are in line with your degree as well as prepare you for future opportunities. Professional Network - You'll participate in networking events, lunch and learns and a presentation to senior leadership, all with the purpose of helping you build a network of global professionals. How you will make an impact: Our program is designed to give you the chance to make a true impact on the business. You will have a direct effect by means of the following work: * Delivery of key initiatives, goals, and objectives assigned to the Client Services Team. * You will assist with Desktop Support tasks, including the deployment and remediation of hardware and software requests within the Crane Currency environment. * Your role will involve troubleshooting technical issues, ensuring that end-users have the necessary tools to perform their jobs efficiently. * Your contributions will be essential in enhancing the overall productivity and effectiveness of the IT Client Services Team. Knowledge and expertise that matter most for this role Required: * In pursuit of an Associate, Bachelor or Graduate degree at an accredited institution in Computer Science, Information Systems/Technology, Engineering, or Mathematics; and you must be a student for the duration of the assignment which is Aug or Sept of 2026. * Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, PowerPoint and Outlook. * Experience configuring and troubleshooting computers and mobile devices * Strong interpersonal skills, analytical/problem-solving abilities and organization * Self-motivated, independent, detail oriented, responsible team-player * Superior written & verbal communication skills * Ability to work in a fast-paced environment and adhere to deadlines * Must be a U.S. Citizen with an ability to demonstrate and maintain suitability for employment in a position of Public Trust consistent with our US Government contract requirements. Where we are: Your role is in Dalton, Massachusetts, a 45-mile drive to Albany, NY or Springfield, MA. Check out what makes Dalton a great place to live and work here: ********************************************************************************************************************** What drives our team: We are a passionate team of 1,200 creators and problem solvers, united by our purpose, we give people confidence every day in moments that matter. This comes to life through our Shared Values: * People Matter * Do the Right Thing * Trusted Partner * Innovate for Growth * Always Improving People are at the center of all that we do, from our employees to our customers and our communities. We empower our teams to help shape the Crane Currency experience, embracing and celebrating our unique perspectives and differences to learn from each other and grow stronger together. To learn more about life at Crane Currency, visit ********************** Crane Currency is a drug free workplace. SUITABILITY AND BACKGROUND INVESTIGATION REQUIREMENTS: The final offer of employment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by Crane and our U.S. Government Agency customers is very thorough. Therefore, it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination. Crane NXT is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable federal, state, or local law. #CCY #cranecurrency, #ONSITE #opentowork, #jobsearch, #hireme, #jobhunt, #jobseeker, #hiring, #recruitment, #jobsearching, #employment, #careers, #nowhiring #DaltonMA #studentjob #Internship

AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are searching for candidates to support technical questions for appliance and lawn and garden repairs. The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form. Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years' experience a must) Presentation skills or experience in training (Preferable but optional) Presenting DIY tutorials onscreen Strong knowledge of Internet Search Engines Experience using a computer with multiple screens and tab browsing Typing 35 WPM is required Excellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form. Must be will to work a flexible work schedule to include one day on the weekend. Perks Fun, Friendly and Family Atmosphere As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums. Paid Vacation Time Paid Sick Time Paid Company Holidays Understanding Management Team Breakroom that includes full kitchen, ping pong table, pool table and two 55-inch flat screen TV. Our employees are treated to catered monthly lunches and provided breakfast weekly. Yearly Performance Bonus Annual Performance Reviews AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation. ********This position is not IT Technical Support. ********

PC Tech needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals PC Tech requires: Excellent interpersonal communication, customer service, problem solving, and time-management skills. Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting. PC Tech duties: Configures, delivers, and installs PCs, peripherals, and corporate standard software. Oversees the building and maintenance of corporate computer images for laptops and desktops. Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal. Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals. Maintains inventory of computers and components. Serves as backup to PC support specialists, providing end-user support under their guidance and direction. Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices. Documents technical issues and their resolution, in accordance with corporate standards.

Job DescriptionSalary: $36-$46 per hour depending on experience This position is an in-office position located in Ringgold, GA. Hours may vary from the standard 8:00 am -5:00 pm EST depending upon the need. Must be able to commute to the office daily and must be able to work overtime as necessary. Completion of the application in it's entirety is a requirement in order to be considered for the position. Required Qualifications 3+ years of experience in ISP or service provider network engineering. Strong understanding of BGP routing policies, IS-IS, EVPN, and MPLS. Proficiency with Layer 2 technologies, including VLANs, trunks, QinQ, and private circuits. Experience managing fiber access networks and related transport systems. Working knowledge of DHCP, DNS, and IP address management. Familiarity with network automation frameworks and scripting (e.g., Python, Ansible). Ability to design and maintain highly available network topologies with redundancy and SLA focus. Key Responsibilities Design, deploy, and manage ISP network infrastructure spanning multiple regions across the country, ensuring scalability, reliability, and consistent service delivery. Configure and support BGP, EVPN (active-active), and Layer 2 private circuits. Manage network SLAs and performance metrics, ensuring high availability and uptime. Support and optimize fiber-based access networks, including GPON and XGS-PON. Administer and troubleshoot DHCP and DNS systems. Develop and deploy network automation tools and workflows (Python, Ansible, or similar). Create and maintain detailed network documentation and topology diagrams. Work collaboratively with NOC and field teams for service delivery and incident resolution. Participate in on-call rotation for network escalations. Preferred Experience Hands-on experience with Arista, Juniper or Cisco hardware and software. Familiarity with Arista CloudVision and AVD (Arista Validated Designs). Experience with access platforms such as Calix, Adtran or Nokia. Experience with DDI platforms such as Infoblox, Bluecat or Efficient IP.

This position is an in-office position located in Ringgold, GA. Hours may vary from the standard 8:00 am -5:00 pm EST depending upon the need. Must be able to commute to the office daily and must be able to work overtime as necessary. Completion of the application in it's entirety is a requirement in order to be considered for the position. Required Qualifications ● 3+ years of experience in ISP or service provider network engineering. ● Strong understanding of BGP routing policies, IS-IS, EVPN, and MPLS. ● Proficiency with Layer 2 technologies, including VLANs, trunks, QinQ, and private circuits. ● Experience managing fiber access networks and related transport systems. ● Working knowledge of DHCP, DNS, and IP address management. ● Familiarity with network automation frameworks and scripting (e.g., Python, Ansible). ● Ability to design and maintain highly available network topologies with redundancy and SLA focus. Key Responsibilities ● Design, deploy, and manage ISP network infrastructure spanning multiple regions across the country, ensuring scalability, reliability, and consistent service delivery. ● Configure and support BGP, EVPN (active-active), and Layer 2 private circuits. ● Manage network SLAs and performance metrics, ensuring high availability and uptime. ● Support and optimize fiber-based access networks, including GPON and XGS-PON. ● Administer and troubleshoot DHCP and DNS systems. ● Develop and deploy network automation tools and workflows (Python, Ansible, or similar). ● Create and maintain detailed network documentation and topology diagrams. ● Work collaboratively with NOC and field teams for service delivery and incident resolution. ● Participate in on-call rotation for network escalations. Preferred Experience ● Hands-on experience with Arista, Juniper or Cisco hardware and software. ● Familiarity with Arista CloudVision and AVD (Arista Validated Designs). ● Experience with access platforms such as Calix, Adtran or Nokia. ● Experience with DDI platforms such as Infoblox, Bluecat or Efficient IP.

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. MCA, a New Charter Technologies company, is seeking an IT Depot Technician (in other companies this person could hold the title of IT Support Technician, Hardware Repair Specialist, or Imaging Specialist), who will play a critical role in maintaining and configuring IT hardware and software systems to meet customer needs. In this role, you will be responsible for troubleshooting, configuring, and repairing laptops, PCs, tablets, and network devices. You will also maintain depot servers, manage imaging processes, and ensure timely deployment of equipment. To be successful in this role, you should have hands-on experience with IT hardware, software imaging, and a strong sense of service quality.Responsibilities: Troubleshoot Laptops and PCs per call notes Order parts for warranty repairs Repair Laptops and PCs Clean, test, and image walk-in laptops and PCs Configure new devices using MDT and other required software Configure network switches, servers, tablets, iPads and other mobile devices Prepare devices for same-day service shipping Maintain depot MDT server Repair mobile computers, barcode scanners, printers, and lift-truck terminals Configure devices per customer specs Maintain all related documentation Handle backup tapes per customer instructions Assist with inventory and part orders Submit units for warranty and non-warranty repair (RMA) Other duties as assigned Preferred Skills & Qualifications: Minimum two years' experience in a hardware and imaging role Knowledge of electronic hardware and cabling Effective troubleshooting and communication skills Experience with PCs, printers, servers, routers, switches Familiarity with imaging software CompTIA A+ certification preferred Physical Requirements: Work is primarily knowledge-worker oriented using computer systems. Occasional exertion and lifting of up to 20 pounds. Occasional crawling, kneeling, and squatting. Constant computer and phone use. Some travel required. Occasional outdoor exposure due to travel. Compensation: The compensation is expected to start at $35,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above. Benefits: Health, vision, and dental insurance benefits 401(k) matching PTO allotment MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. We believe people are our most valuable assets so we're passionate about retaining and developing the best talent available. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support. We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn't just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other. And we try not to take ourselves too seriously. MCA is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Full-time Description Job Title: Information Technology Specialist Team: Information Technology Reports To: IT Director FLSA Status: Full-Time; Non-Exempt Come join a dynamic, proactive team at Rock City Enterprises where innovation meets long-standing tradition. The IT Specialist plays a pivotal role in ensuring seamless technological operations across all our business entities and locations. From troubleshooting network errors and project implementation to network design and cybersecurity, the IT Specialist will have a hand in making sure every guest and partner has a memorable experience. What You'll Do Provide Exceptional Technical Support Serve as the primary point of contact for internal technical support, delivering prompt, professional, and thorough IT support. Manage IT support requests and ensure all technical issues are resolved efficiently to minimize downtime and maintain operational excellence. Champion Guest & Partner Experience Demonstrate Rock City Enterprises' culture of excellence by delivering outstanding service to both internal partners and external guests to ensure systems are enhancing, not hindering, the guest experience. IT Project Coordination Collaborate with the IT Director, external vendors, and cross-functional teams to plan, execute, and monitor IT initiatives across the organization. Ensure projects are delivered on time, within scope, and aligned with organizational goals. Implement Strategic IT Solutions Assist in identifying IT needs across the organization and develop solutions accordingly. Provide hands-on support for implementing these solutions to ensure smooth transitions for all users. Manage Helpdesk Operations Monitor and respond to helpdesk tickets using designated software and track resolution times, identify recurring issues, and recommend improvements based on data gathered. Coordinate closely with third party helpdesk providers to ensure seamless support coverage. Escalate issues appropriately when needed and maintain accountability for quality of service. IT Data Analytics Compile, interpret, and analyze data related to helpdesk performance, hardware inventory, system downtime, lease schedules, system usage, etc. Present insights to leadership to inform decision-making and resource allocation. Maintain IT Asset Lifecycles Oversee the procurement, deployment, tracking and retirement of IT assets across all locations. Ensure hardware and software are up-to-date, secure, and compliant with company standards. Network Reliability and Security Design and maintain LAN/WAN infrastructure to support business operations. Implement and monitor cybersecurity protocols, ensuring compliance with PCI-DSS and internal policies. Assist in developing and testing recovery plans to safeguard data and maintain operations during unexpected disruptions. Support Retail IT Systems Act as subject matter expert for Point-of-Sale (POS) systems and retail technology. Provide troubleshooting, training, and support for users to ensure efficient sales operations. Document Systems & Workflows Create and maintain detailed documentation of network architecture, IT procedures, and troubleshooting guides. Ensure documentation is up-to-date to ensure team continuity. Continuous Improvement Maintain curiosity and consistently seek opportunities to improve systems, processes, security, or technological offerings. Stay up-to-date and informed on IT trends as it relates to the business and recommend innovations that align with company goals and initiatives. Performs additional duties as needed Be able to maintain flexibility and shift priorities when needed to contribute to a high-performing, collaborative team environment. Requirements Qualifications Education & Experience Bachelor's degree in Information Technology or related field 1-2 years of experience in an IT support role A combination of education and experience will be considered Knowledge & Skills Strong communication skills and service-oriented mindset A+ certification or willingness to obtain certification within the first 6 months of employment Knowledgeable with VMWARE, Dell Switches, Cisco routers, Microsoft Windows Server, and MS Desktop Pro O/S. Familiar with SQL, data analytics, and retail/POS systems Ability to multi-task and prioritize tasks in a fast-paced environment. Ability to perform basic mathematical functions including addition, subtraction, division and multiplication. Bonus Skills Experience with network documentation and workflow design Understanding of disaster recovery and business continuity strategies Licenses & Certifications Valid driver's license with good driving record required. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift or move up to 25 pounds. Ability to work nights, weekends, holidays, and special events as needed. Why Join Us? At Rock City Enterprises, our mission is to create memories worth repeating every day. We do this by living into our core values - Innovation, Communication, Learning, Appreciation, Accountability, and Proactivity - and we're looking for someone to join our team who wants to do the same! Salary Description $21-$25/HR

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

At Lumin8 Transportation Technologies, we are focused on the full range of Smart Infrastructure Services for the transportation industry. We design, construct, install, integrate, operate, monitor, and maintain a wide variety of Transportation Infrastructure Assets/Technologies for our customers and our communities. We offer a comprehensive benefits package including Paid Time Off, Holiday Pay, Discretionary Bonus, Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance and matching 401(k) plan. To learn more about us and see our career opportunities, please visit our website at ************** JOB TITLE : ITS Technician JOB CLASS : Hourly, Full Time JOB HOURS : 40 Hour Week, Typically M-F 7:00 a.m. to 4:30 p.m. with possible variations to accommodate specific project requirements. Occasional overtime and weekend work as requires. SALARY RANGE : $23.00 hr. to $30.00 hr. DUTIES and RESPONSIBILITIES: Installing & Maintaining Access Control Systems/Automated Gates/Intercom stations/ Networked Video Surveillance systems Familiar with electronic components, AC voltage systems, low voltage DC systems, computers, networks, and IP programming, , wireless communication devices (video & radio transmissions) Ability to use basic power and hand tools to perform installations Valid Driver's License & able to drive to all 7 GDOT districts in a time efficiently manner, upon request. Must have reliable transportation to and from the Company headquarters, the job site, or a designated meeting location Ability to work independently & with groups, flexible shifts and adapt to different work schedule, including willingness to travel out of town for projects, & respond to emergency work orders. Ability to perform physical work indoor/outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week Ability to work on ladders, bucket trucks, and in confined areas (ceilings, IDF closets) Good customer relations skills. Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) EXPERIENCE, SKILLS, and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. The following benefits are included after successfully completing a trial period: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Qualified veterans, minorities, and women encouraged to apply. Lumin8 Transportation Technologies is an Equal Opportunity Employer, providing our employees a Safe and a Drug-Free Environment and all candidates are subject to drug testing and background check.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

IT Support needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. IT Support requires: Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus. Experience One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. Skills/Certifications Excellent interpersonal communication, customer service, problem solving, and time-management skills Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting. IT Support duties: Configures, delivers, and installs PCs, peripherals, and corporate standard software. Oversees the building and maintenance of corporate computer images for laptops and desktops Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal. Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals. Maintains inventory of computers and components. Serves as backup to PC support specialists, providing end-user support under their guidance and direction. Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices. Documents technical issues and their resolution, in accordance with corporate standards.