Help desk analyst jobs in Davenport, IA - 146 jobs

As an Information Systems Help Desk Associate, you are the end user support for all Von Maur and Dry Goods systems. In this dynamic environment, you play an important role in being the primary point of contact for problems and requests companywide. WHAT YOU'LL DO: Solve timely issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs Utilize the help desk software to diligently track all requests Place service calls with appropriate vendors Maintain phone system and voicemail configurations for the company Creates and runs special request queries Be available to work day, evening, and weekend shifts, on-site in Davenport, IA WHAT YOU CAN EXPECT: We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Generous merchandise discount Comprehensive benefits 401(k) retirement plan Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

Mindlance is a national recruiting company which partners with many of the leading employers in IT, financial services, engineering, semiconductor, clinical and pharmaceutical domains. You can learn more about us at ***************** . Job Description Position Details: Role: HPC Support Analyst Location: Moline, IL 61265 Duration: 12 Months (W2) Lead development, implementation, and support activities for applications on Enterprise High Performance Computing (HPC) systems. Load and administer batch queuing software. LSF, Load and configure FEA and CFD applications like Abaqus, Ansys, StarCCM, Acusim, etc. Develop job submission and cluster maintenance shell scripts for POSIX platform System level job diagnostics and system management Report Cluster utilization metrics Investigate, document and solve application software issues Work with software suppliers, engineering analysts and IPN infrastructure group to develop, test and implement solutions for new and existing applications on new and existing HPC systems. Experience using Linux or UNIX operating system, Shell scripting experience (Bash, perl, python), knowledge of IBM LSF and related products. Background in batch queuing software for cluster workloads. Experience scripting FEA and CFD codes for job submittal. Ability to work well in a team environment. 2-4 Years' experience. Will be working onsite. Hours of work typically 7am-4pm (but fairly flexible). Will work 24/7 on-call every 3rd week but schedule may change. Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units. Work is of low to medium complexity and low to moderate in risk. Contact with responsibility focused extending to other departments and functional operations and interaction with business contacts on tactical issues. Participates in various roles as a team member. Follows processes for tasks with some review. Uses discretion and judgment in planning own work/schedule. Impact of decision-making is low to medium risk and impact. Participates in sharing knowledge within the team. Applies information analyses to assist in the effective implementation and integration of business sub-processes or processes. Completes routine changes and improvements to existing processes. Identifies, analyzes and applies information technology and business practices to support strategic business process/plans. Participates as required to design, develop, test and integrate applications of low-medium complexity. Participates in the implementation of information technology and business processes of low-medium complexity. Supports, evaluates, and continuously improves information technology and business processes to maintain alignment with business plans of low- medium complexity and low-moderate risk. Performs activities according to project plans and schedule. Has contact with other departments and functional operations and interacts with business contacts. Qualifications 2 - 4 years of experience in HPC Support. Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Skills for Success * Effective oral and written communication skills. * Effective analytical and problem-solving skills. * Effective interpersonal skills and customer relationship skills * Ability to prioritize and handle multiple tasks and projects concurrently. * Experience using Python to develop machine learning or statistical models. * Experience using SQL to work with database tables and ETL processes. * Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred. Qualifications * Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, software engineering, management information systems, or related field of study. * Must be available Spring 2026 - August 2026. Primary Job Duties and Responsibilities * Experience with Core Unix/Linux Server CLI, File/text processing, Text Editors, Shell scripting * Programming experience with Microsoft .Net Technologies (Preferably C#) * Experience with Oracle or SQL Server Databases like writing SQL queries, stored procedures etc. Performance Expectations * Perform responsibilities as directed within determined time frames and with a high degree of accuracy. * Establish and maintain effective work relationships within the department and the company. * Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. * Maintain sensitive and confidential information regarding company information. * Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. * Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionSalary: Tri-City Group is currentlyseeking a Technology Service Specialist for an immediate opening, in Davenport, IA. The Technology Service Specialist will be responsible for providing on-site or remote service and support with Audio/Visual, Security, Data Cabling and Phone Systems. Responsibilities include but are not limited to: Installation of a variety of security systems, audio-visual systems and phone systems for Tri-City clients. Work to include installation low-voltage cable runs, cameras, access control hardware, projectors, speakers, intercoms, video conferencing, management servers, and phone systems. Performing preventative maintenance and repair as per a client maintenance agreement and/or warranty. Assisting in troubleshooting, diagnosing, and repairing systems and/or equipment. Performing basic programming and system commissioning as assigned. Performing software and firmware updates, creating data back-up files. Provide basic end user training as required. Document all service-related activities in company database keeping up to date service history. Ensure timely completion of assigned service orders. Performing additional assignments per managements direction Position may require technician to participate in an on-call rotation schedule. Educational/Experience Requirements: High school diploma or equivalency Minimum of 3 years experience in installation and service specific to audio-visual system, security systems, network cabling, and phone systems. Experience with multiple of these systems a plus. Required to adhere to Tri-City and OSHA safety standards. Required to possess a valid drivers license and be insurable with Tri-City insurance provider. Receive professional and technical knowledge by attending manufacturer training and seminars when made available by Tri-City. Proficient knowledge of copper/fiber network cabling and associated installation to BICSI standards a must. Must have the ability to terminate RJ45 jacks, a variety audio connectors and other devices. Must have previous experience with setting IPs for devices and basic network/system programming. The ability to read and follow electrical schematics, blueprints, and manuals is a must. Candidates must possess strong attention to detail, focus on accuracy, solid communication skills, positive initiative and judgement, the ability to problem solve and meet deadlines and the ability to multitask with tact and consideration. Physical Requirements: Required to safely lift and/or move up to 60 pounds. Required to stand; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms. Will frequently be required to walk, sit and use hands to pull cables and wires, use power tools, work in various positions and climb ladders and/or scaffolding. Positions requires the necessary vision to work with small, color-coded wiring. The noise level in the work environment is moderate to loud on occasion and employee may be exposed to outside weather elements. Travel may be necessary on occasion. All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Assist and provide technical direction to a global team • Be responsible for project and support task tracking, process execution and metrics for supported technologies • Provide guidance and recommendations regarding technical processes and procedures • Identify learning opportunities for global team members through projects and technical tasks • Participate in a 24 hour, 7 day per week, on-call support rotation • Respond to support requests received via shared mailbox as needed • Apply system changes and infrastructure upgrades as needed • Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment • Maintain a strong collaborative relationship with business partners in support of business strategies • Automate tasks through scripting Participate in and/or manage small to medium sized projects desired Qualifications Experience in one or more of the following areas: • Experience configuring Lync Enterprise Server and Lync architecture design • Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing • Scripting and/or Coding experience • Familiarity with change management • Knowledge and Administration of Windows Servers A strong candidate will have: • Global Microsoft Lync deployment experience • Excellent verbal and written skills • Global Project management experience • Experience with PowerBuilder scripting • Degree in an Information Technology, Engineering discipline or equivalent experience. Additional Information To know more on this position or to schedule an interview please contact: Elaine Locsin **************

Job Description We are seeking a self-motivated IT Telephony Support Technician to join our team. This full-time role is responsible for providing customer-facing technical support, including Tier 1 desktop support and telephony system assistance. The ideal candidate is dependable, detail-oriented, and committed to delivering excellent customer service. Key Responsibilities: Provide customer-facing technical support for telephony systems Deliver Tier 1 desktop support for end users Troubleshoot and resolve hardware, software, and network issues Document incidents, service requests, and resolutions Collaborate with internal teams to resolve escalated issues Qualifications: Must have 1-3 years of field experience in IT or telecommunications support Must have a valid drivers license and reliable means of transportation Must be authorized to work in the United States and undergo a background check Must have a valid drivers license and reliable means of transportation Working knowledge of Microsoft 365, Outlook, and Active Directory Strong troubleshooting and customer service skills Ability to work independently and manage multiple tasks Excellent communication and documentation skills Company DescriptionHughes Telephone has been enhancing the efficiency of our customer's business communications since 1984. Our services include providing Voice over Internet Protocol (VoIP) service, contact center, SMS/MMS, cabling, video surveillance, access control, and Al call recording solutions. In addition to our expansive service offering, our top-notch customer service team is available 24/7 for any emergency or technical support Company DescriptionHughes Telephone has been enhancing the efficiency of our customer's business communications since 1984. Our services include providing Voice over Internet Protocol (VoIP) service, contact center, SMS/MMS, cabling, video surveillance, access control, and Al call recording solutions. \r \r In addition to our expansive service offering, our top-notch customer service team is available 24/7 for any emergency or technical support

Qualifications Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA Security+, Google Certified Administrator, Cisco CCNA) are a plus. Salary/Benefits $42,640 How to Apply Apply online or send resume to Mrs. Rebecca Baney, Superintendent, 1001 N Main St, Kewanee IL 61443 Link to District/Third Party Online Application Web Page ******************************************************************** Email Address ******************** School District KEWANEE SCHOOL DISTRICT 229 Position Website ********************************************* ILearn Link ILearn Report Card Link District Report Card Job Posting Date 3/18/2025 Start Date 3/26/2025

The IT System Integration Specialist (On -Site) based in Davenport, Iowa, is a pivotal role within our company's Information Technology team. This position is responsible for leading and facilitating the seamless integration of legacy systems with new technology solutions at the Davenport manufacturing site. As an integral part of the company's strategic vision, the specialist will analyze, design, and enhance integration processes to support various business functions spanning multiple computing environments. This role involves collaborating with different technology groups within the organization to ensure the successful deployment of next -generation Automation and IT Solutions. The specialist will also provide expertise and support for ongoing system operations and contribute to system improvements. The ideal candidate should possess a strong background in systems integration, software development methodologies, and possess technical proficiency in areas such as SQL programming, database design, and integration tools. Effective communication, critical thinking, and problem -solving skills are essential for successful collaboration across all levels of the organization. This role offers the opportunity to be part of a dynamic team working on cutting -edge systems in a highly visible and critical capacity within the company's operations.

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire an OB Tech As an OB Tech at MercyOne, you will provide assistance to nursing staff and physicians in various patient care and non-patient care activities. In a caring, and efficient manner, performs tasks that supports customer service and are necessary to maintain a safe and organized work environment with the following key accountabilities: assisting with department related clerical, housekeeping, and supply/equipment/facility maintenance tasks; supporting patient care activities and responding to emergencies as directed by the Registered Nurse through the support of the standards Position Title: OB Tech Department: Birth Center Schedule: * 3rd shift (7pm - 7:30am) * Full Time .8 (32 hours per week) * Rotating Holidays General Requirements * Licensures/Registration: Certified Nursing Assistant * Special Training: Basic Life Support * Training Preferred: Word processing, spreadsheets, medical terminology * No experience required. Education: * High school graduation or equivalent Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Your Role... Summary: The Help Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities: Application/Operational Administration * Maintain, upgrade, and manage all desktop applications including but not limited to Microsoft O/S, Outlook, Microsoft Office, Adobe Design products, and MAC * Build images and execute deployments using Windows Deployment Services * Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. * Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels. * Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and other equipment as assigned. * Collaborate with LAN technicians, network administrators and system administrators to ensure efficient operation of the company's desktop computing environment. * Where required, administer, and resolve issues with associated end-user workstation networking software products. * Receive and respond to incoming calls, helpdesk tickets, and/or e-mails regarding desktop problems * Answer and perform moves, additions, and changes requests as they are submitted by line managers. * Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. * Level 1 support for the above software * A member of the 24hr on-call list in the event of system downtime or process interruption of the above related resources. Hardware Administration * Maintain, upgrade, and troubleshoot all desktop and laptop hardware * Maintain, upgrade, and troubleshoot MAC devices * Maintain, upgrade, and troubleshoot network and personal printers * Maintain, upgrade, and troubleshoot VOIP Phones and video conference equipment * Maintain, upgrade, and troubleshoot wireless devices * Maintain, configure, upgrade, and troubleshoot company issued smartphones General Administration * Prioritize issues and document resolution using the helpdesk tracking software * Ensure proper documentation that stays consistent with programs and patches * Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment. * Accurately document instances of desktop equipment or component failure, repair, installation, and removal. * Assist in other areas of Information Systems as needed. Required Skills & Experience: * Minimum 2 yr. degree in Systems related field or 2 years' experience supporting and troubleshooting help desk issues. * COMPTA A+, Microsoft Certified Professional (MCP), or Vendor End User certifications are a plus. * Proficient in all Microsoft desktop products, Adobe products, Antivirus, VPN Cisco AnyConnect Client, IBM Client Access, Windows Deployment Services, MACs, Helpdesk tracking software, and wireless technology. * Ability to conduct research into PC issues and products as required. * Effective interpersonal skills and relationship-building skills. * Strong written and oral communication skills. * Ability to present ideas in user-friendly language. * Understanding of the organization's goals and objectives. * Analytical and problem-solving abilities, with keen attention to detail. * Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. * Possession of a valid driver's license; ability and willingness to travel on work assignments; willingness to work additional hours during the week and/or weekend, if/when required * Experience working in a team-oriented, collaborative environment. * Strong customer-service orientation. * Familiarity with standard desktop deployment procedures * Professional integrity to handle confidential information Pay Rate:The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. * $49,000-$53,000 per year based on experience, plus incentives * Full benefits package that includes 401k, profit sharing Benefits Include: * Medical/Dental/Vision Insurance * 401K & Profit Sharing Plan * Incentive Bonus Plans * Paid Holidays & Paid Time Off * Paid Parental Leave * Short-Term/Long-Term Disability * Training Opportunities * Basic & Optional Life Insurance * Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

Your Role... Summary: The Help Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities: Application/Operational Administration Maintain, upgrade, and manage all desktop applications including but not limited to Microsoft O/S, Outlook, Microsoft Office, Adobe Design products, and MAC Build images and execute deployments using Windows Deployment Services Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels. Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and other equipment as assigned. Collaborate with LAN technicians, network administrators and system administrators to ensure efficient operation of the company's desktop computing environment. Where required, administer, and resolve issues with associated end-user workstation networking software products. Receive and respond to incoming calls, helpdesk tickets, and/or e-mails regarding desktop problems Answer and perform moves, additions, and changes requests as they are submitted by line managers. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Level 1 support for the above software A member of the 24hr on-call list in the event of system downtime or process interruption of the above related resources. Hardware Administration Maintain, upgrade, and troubleshoot all desktop and laptop hardware Maintain, upgrade, and troubleshoot MAC devices Maintain, upgrade, and troubleshoot network and personal printers Maintain, upgrade, and troubleshoot VOIP Phones and video conference equipment Maintain, upgrade, and troubleshoot wireless devices Maintain, configure, upgrade, and troubleshoot company issued smartphones General Administration Prioritize issues and document resolution using the helpdesk tracking software Ensure proper documentation that stays consistent with programs and patches Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Assist in other areas of Information Systems as needed. Required Skills & Experience: Minimum 2 yr. degree in Systems related field or 2 years' experience supporting and troubleshooting help desk issues. COMPTA A+, Microsoft Certified Professional (MCP), or Vendor End User certifications are a plus. Proficient in all Microsoft desktop products, Adobe products, Antivirus, VPN Cisco AnyConnect Client, IBM Client Access, Windows Deployment Services, MACs, Helpdesk tracking software, and wireless technology. Ability to conduct research into PC issues and products as required. Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Ability to present ideas in user-friendly language. Understanding of the organization's goals and objectives. Analytical and problem-solving abilities, with keen attention to detail. Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. Possession of a valid driver's license; ability and willingness to travel on work assignments; willingness to work additional hours during the week and/or weekend, if/when required Experience working in a team-oriented, collaborative environment. Strong customer-service orientation. Familiarity with standard desktop deployment procedures Professional integrity to handle confidential information Pay Rate: The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. $49,000-$53,000 per year based on experience, plus incentives Full benefits package that includes 401k, profit sharing Benefits Include: Medical/Dental/Vision Insurance 401K & Profit Sharing Plan Incentive Bonus Plans Paid Holidays & Paid Time Off Paid Parental Leave Short-Term/Long-Term Disability Training Opportunities Basic & Optional Life Insurance Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential. We can recommend jobs specifically for you! Click here to get started.

Job Description Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. About the Role We"re looking for a detail‑oriented IT Hardware Depot Technician (Level 1) to support our hardware lifecycle operations. In this role, you"ll focus on asset management, imaging, shipping/receiving, and basic hardware troubleshooting within a fast‑paced depot environment. If you enjoy hands‑on technical work and keeping operations running smoothly, this is a great opportunity to grow your IT career. Key Responsibilities Asset Management Maintain accurate inventory of laptops, desktops, peripherals, and accessories Track hardware through receiving, staging, deployment, return, repair, and retirement Update asset records in inventory and ticketing systems Imaging & Device Preparation Perform imaging of client hardware using standardized deployment tools Configure, test, and validate devices prior to shipment Ensure all equipment meets quality and compliance standards Shipping & Receiving Receive incoming hardware shipments and verify contents Package and ship devices to end users or field locations Maintain proper documentation, labeling, and tracking Technical Support & Break/Fix Diagnose and repair basic hardware issues on Dell PCs Troubleshoot printers and peripheral device failures Assist with basic network connectivity and wireless troubleshooting Support virus detection and removal using approved tools What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What You Need to Succeed 1-2+ years of corporate desk‑side, depot, or hardware support experience Experience troubleshooting and replacing components on Dell PCs Familiarity with Windows 10 and Windows 11 environments Basic experience with Active Directory (lookups, password resets, device checks) Knowledge of Microsoft Office 365, Outlook, and OWA Ability to troubleshoot wireless and basic network connectivity issues Strong customer service and communication skills Experience with VPN, basic printer hardware support, and tools such as Symantec Endpoint Protection BitLocker SCCM RDP #LI-ONSITE #LI-KG1

Job Description Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. As the leader in our industry, our people are responsible for our SUCCESS. Our culture is unique; we want our employees to arrive to work happy and leave feeling the same way. We strive to deliver superior service to all of our customers, both internal and external. There is a reason we have employees who drive from Davenport & Bettendorf, Iowa, Milan, Peoria, LaSalle, Sterling, and Washington, Illinois. They know we have something special. Please continue reading to discover what we seek in a IT Project Analyst. The IT Project Analyst collaborates on and may lead pivotal projects such as a global ERP implementation, which may introduce additional manufacturing, engineering, product development, and IT initiatives. This role may require international travel, close collaboration with cross-functional teams, and the ability to manage projects both onsite and remotely, ensuring successful project outcomes within scope, schedule, and budget. This role will require working with both internal and external sources to complete projects on time and within budget. Qualifications: Bachelor's degree in Business, Engineering or Information Technology, or Business Administration. 1-3 Years of project management experience with a large global IT project preferred. Competency with Office 365, SharePoint, Excel, and project management-oriented software and tools. Basic understanding of ERP systems, business, manufacturing processes, and engineering practices. Responsibilities: Assist in the management of project plans that define scope, objectives, goals, timelines, and resource allocation for a global ERP implementation and other projects. Collaborate with cross-functional project teams, providing clear direction, promoting collaboration, and managing team dynamics effectively. Daily engagement with the project team is required. Perform Business Analyst duties on projects assigned, including data entry, data formatting, and general IT Analyst duties. Identify potential risks and proactively develop strategies for risk mitigation to ensure project success, particularly in international contexts. Assist in the management and optimization of resource allocation and cost control to maximize efficiency. Communicate transparently, providing regular project updates and addressing concerns or issues promptly to both internal and external stakeholders. Effectively communicate project KPIs to the guidance team. Ensure project deliverables adhere to stringent quality standards and comply with company policies and industry best practices. Assist in managing organizational changes associated with ERP implementations and other projects, including crafting training and communication plans. Assists with developing and delivering training materials to help end-users transition to new technologies seamlessly. Maintain precise project documentation, including project plans, status reports, and post-project evaluations. Identify opportunities for process enhancement within manufacturing, engineering, and IT departments, initiating projects to optimize operations and enhance efficiency. Benefits & Perks: Medical Dental Vision Prescription Flexible Spending Dependent Care Reimbursement Company Paid Life Insurance Company Paid Short-term & Long-term Disability 401k - with less than 30-day enrollment, no vesting schedule, & generous company match Onsite Medical Clinic is free of charge to employees & dependents enrolled in our healthcare plan. Onsite Cafe' Onsite Fitness Center Generous vacation package Tuition reimbursement Martin Annual Rewards Program (bonus opportunity) Casual dress policy And much more.............. Are you the person we are looking for? If yes, please submit your resume, and in the meantime, check us out by visiting our website at **************************** Powered by JazzHR tb7nzmlveZ

Join Wyffels Hybrids as Our Next IT Systems Administrator At Wyffels Hybrids, our IT Systems Administrator plays a critical role in keeping our organization running smoothly, securely, and efficiently. This position ensures employees have reliable access to the technology and systems they need to do their best work, combining hands-on technical support with analytical problem-solving to diagnose root causes, recommend improvements, and continuously enhance system performance. The IT Systems Administrator is responsible for auditing, maintaining, and securing company systems, managing employee system access, and supporting our overall technology infrastructure. Working closely with the IT Director and fellow Systems Administrator, this role is a key partner in delivering a modern, scalable, and dependable IT environment that supports our growing business. Why Wyffels? We're an independent, family-owned company built on values that matter - Integrity, Perseverance, Respect, Empowerment, and Passion. We've achieved triple-digit growth over the past decade by staying true to who we are: entrepreneurial problem-solvers who believe in doing 100 Little Things Better every single day. At Wyffels, you'll find the freedom to make an impact, the tools to succeed, and a culture that feels like family. What You'll Do The IT Systems Administrator reports directly to the IT Director and partners closely with other Systems Administrators to maintain the integrity, functionality, and security of the company's IT environment. This position manages device lifecycle processes, manages infrastructure projects, contributes to continuous improvement initiatives, and troubleshoots issues. Responsibilities include proactive monitoring, deployments, Server Administration, virtualization, issue resolution, documentation, and collaboration on technology enhancements across multiple locations. Essential Duties & Responsibilities This list of duties and responsibilities is not exhaustive and may be expanded to include other responsibilities that management deems necessary from time to time. Manage and design the server configuration, VMware administration, Active Directory, Intune policies, network security, and Azure platform. Maintain and deploy Cisco and Paloalto network infrastructure devices. Provide maintenance and management for all VMware environments, servers, computers, and other devices. Lead the configuration and maintenance of handheld devices used by various departments. Oversee and administer the Microsoft 365 environment. Collaborate with the IT Director to write IT policies for the company. Create user accounts, execute termination procedures, and provide system training. Deploy computers for facilities and remote employees using Intune and Autopilot. Design and configure video surveillance solutions. Manage the enterprise phone system. Manage asset tracking for all IT equipment. Your Environment The IT Systems Administrator will work in Atkinson, IL, Geneseo IL, or Davenport IA, offices within the IT department. Travel may occasionally be required to local facilities or training workshops. After-hours support may be needed in the event of urgent technical issues, but overnight travel will be limited. Total Rewards That Grow With You Health, dental, and vision coverage - starting your first day Flexible Spending Accounts for health & childcare Life insurance + Short & Long-Term Disability PTO + 9 paid holidays Parental leave Tuition reimbursement Traditional & Roth 401(k) options Wyffels seed discount Qualifications What You Bring Bachelor's degree in a relevant field such as computer science, information technology, engineering, or business administration, and a minimum of 2 years of relevant experience. Alternatively, 6+ years of relevant experience. Knowledge, Skills, & Abilities Strong understanding of computer hardware, Cisco networks, operating systems, and business applications. Proficiency with Microsoft 365 platforms and administrative functions (Exchange, Teams, SharePoint, Intune, Entra). Experience with ticketing systems, asset management tools, and system documentation. Analytical mindset with the ability to diagnose complex problems and identify long-term solutions. Excellent communication skills; able to explain technical concepts to employees. Strong organizational and time management skills; able to manage multiple priorities effectively. Commitment to security best practices and handling confidential information appropriately. Ready to Grow with Us? If you're ready to lead, innovate, and make a lasting impact in the seed industry, we'd love to meet you. Check out everything we have to offer at Work at Wyffels!

The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. + Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. + Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. + Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. + Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. + Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. + Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. + Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. + Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. + Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. + Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. + Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. + Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. + Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. + Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. **Minimum Qualifications** + Bachelors degree or technical or trade school training preferred. + 5+ years experience **Other Job Specific Skills** + Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. + Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. + Proficiency in supporting Apple devices and Microsoft-based environments. + Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the ability to train and document processes for end-users. + Flexibility to support off-site meetings and executive staff as required. + Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. + Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $32 - $32 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.