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Help desk analyst jobs in Greenville, NC - 198 jobs

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  • Computer Field Tech Position- Greenville SC

    BC Tech Pro 4.2company rating

    Help desk analyst job in Greenville, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
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  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Help desk analyst job in Greenville, NC

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $37k-64k yearly est. 8d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Greenville, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $38k-53k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Greenville, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $67k-92k yearly est. 20d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Help desk analyst job in Greenville, NC

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $60k-86k yearly est. 23d ago
  • Senior Desktop Support Specialist

    Novigo Solutions 4.3company rating

    Help desk analyst job in Kinston, NC

    Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-100k yearly est. 1d ago
  • IT Field Technician

    ITSS

    Help desk analyst job in Goldsboro, NC

    The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware. Requirements The IT Field Technician's roles may include: • Providing high-quality technical customer support • Spending time out in the field at client sites as well as in the office • Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients • Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology • Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops Technical skills that would be useful: • Windows desktop troubleshooting • PC setup and deployment • Windows Server support: User additions, password changes, etc. • Server application troubleshooting (vendor management) • File Share permissions changes • Basic Office 365 administration • Server application upgrades and installations • Active Directory administration • Server hardware instillation • Wireless troubleshooting • Email troubleshooting • Vendor support Qualifications: • Experience in a managed service environment is a plus • 3-5 years of direct work experience in IT support • Networking background • EDR and Managed Services-level security experience • Excellent listening and verbal and written communication skills • Ability to work individually and as part of a team • Valid driver's license and transportation • Ability to work at heights on ladders and lifts, in tight spaces, and lift 50 lbs. Benefits Salary commensurate with experience Paid Time Off Health Insurance, Supplemental Insurance
    $41k-71k yearly est. Auto-Apply 60d+ ago
  • Executive - Technical Support Leader - Greenville Manufacturing

    GE Vernova

    Help desk analyst job in Greenville, NC

    SummaryThe Greenville Manufacturing Technical Support Leader will lead a technical support organization that encompasses Process Engineering, Industrialization, and Maintenance. This role will drive alignment with process and product (One Process One Product, 1P1P), Capacity Execution & Planning, Maintenance and support the lean organization in their line creation and moonshine efforts. This leader will lead the capacity team for future growth; provide oversight to the maintenance function to develop organizational capability to stabilize Operational Availability through Total Productive Maintenance (TPM), Mean Time to Repair (MTTM), Mean Time Before Failure (MTBF), Spares Control, and 100% PM completion. In addition, lead the Industrialization teams to ensure product and process capability are aligned prior to manufacturing. This position will also support Lean from an automation perspective as well as drive a clear understanding of global standards and processes to ensure repeatability. This role will be critical toward enabling future growth through capacity, lean, process improvements, and standardization.Job Description As the Greenville Manufacturing Technical Support Leader, you will: Lead overall direction and strategy in alignment with the Global Technical Support organization across technical support functions, including process engineering, capacity execution & planning, TPM Lean, digitization, process automation, and maintenance Lead the establishment of short term and long-range strategies aligned with organizational goals to drive SQDCC Strategically develop, coach, and motivate leaders to guide and support organizations for optimum day-to-day operations Ensure strong collaboration across cross-functional leaders to develop standards and meet requirements to deliver to our customers and achieve business outcomes Establish priorities with a clear focus on value stream execution, effective site read-across and communication, and the embodiment of the GE Vernova Way Leverage budgeting and regular planning, forecasting and SI&OP rhythms to drive the value stream to ensure that scheduling, capacity, and structure are aligned to ensure success Embody a global mindset to share best practices, and ensure standard work and a culture that activates read across items Champion talent development across the team, effectively following talent processes and investing in hiring, growth, succession, and a culture of inclusion Promote a working environment that encourages employee involvement to achieve excellence in all aspects of SQDC and compliance Qualifications/Requirements Bachelor's Degree in Engineering or related technical discipline Minimum of 10 years of experience in supply chain with a minimum of 5 years of progressive leadership experience Desired Characteristics Strong knowledge in the disciplines of process automation and operations management aligned to this position, such as maintenance, engineering, industrialization, Lean, and capacity planning Ability to set and lead vision and strategy, and collaborate and lead cross-functionally Exhibits the GE Vernova Way Leads with a Lean mindset and is skilled at applying Lean tools to improve business operations Strong communication and analytical abilities and the capacity to drive continuous improvement Strong organization and planning skills and have demonstrated expertise in providing strategic direction and further developing bench strength Coaching, development and organizational leadership skills Demonstrated ability to foster positive employee relations Strong commitment to quality For candidates applying to a U.S. based position, the pay range for this position is between $192,000 and $288,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus This posting is expected to remain open for at least seven days after it was posted on 1/28/26 Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity Executive Services. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off, and the Restoration Plan, a nonqualified plan with company credits on eligible pay above IRS limits. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. #EB1 This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position only:Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on January 21, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity Executive Services. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off, and the Restoration Plan, a nonqualified plan with company credits on eligible pay above IRS limits.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $67k-105k yearly est. Auto-Apply 5d ago
  • Community Support Technician - New Bern

    UMHS

    Help desk analyst job in New Bern, NC

    Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $35k-62k yearly est. 27d ago
  • Desktop Support

    Msysinc

    Help desk analyst job in Wilson, NC

    North Carolina Corporation having experience in IT consulting for more than 10 years Qualifications Required Skills 3 years Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnel Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipment, LAN-attached printing/scanning devices, Windows OS Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365 Require experience in PC swap outs Strong organizational skills required Windows XP, Windows 7 PC Refresh experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-66k yearly est. 1d ago
  • A-Level Technician

    White's International Trucks Winterville 3.4company rating

    Help desk analyst job in Winterville, NC

    Job Description Reports To: Service Manager/Shop Foreman The A-Level Technician is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining heavy-duty commercial trucks. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets OEM and industry standards, maintaining safety, reliability, and efficiency. Key Responsibilities:Advanced Diagnostics & Repairs: Perform in-depth troubleshooting and diagnostics on engines, transmissions, electrical systems, and other truck components. Conduct major engine overhauls, transmission rebuilds, and driveline repairs. Repair and replace suspension, steering, and brake systems (air and hydraulic). Diagnose and repair HVAC, hydraulic, and fuel systems. Perform aftertreatment system diagnostics and repairs (DEF, DPF, EGR). Electrical & Computerized Systems: Use OEM diagnostic software (Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems. Repair and program ECM, sensors, wiring, and multiplexing systems. Calibrate and troubleshoot Advanced Driver Assistance Systems (ADAS). Preventive Maintenance & Inspections: Conduct DOT inspections and ensure compliance with federal and state regulations. Perform advanced preventive maintenance (PM) services, including fluid changes, filter replacements, and lubrication. Identify and recommend repairs for worn or damaged components before failure occurs. Training & Mentorship: Assist and train B-Level and C-Level technicians in proper repair techniques and procedures. Provide technical guidance and troubleshooting support to the team. Stay updated on OEM service bulletins, recalls, and training certifications. Shop Efficiency & Safety: Follow OSHA and dealership safety protocols to maintain a clean and hazard-free workspace. Ensure repairs are completed efficiently and correctly the first time to minimize customer downtime. Maintain and properly use special tools, equipment, and diagnostic software. Qualifications Proven experience as an A-Level Diesel Technician or equivalent master-level role Advanced knowledge of electronic systems, repair verification, and body control systems Ability to diagnose and repair complex electrical, mechanical, and driveline issues Strong understanding of Cummins, Eaton, and International systems (web and hands-on training completion preferred) Must maintain all required state certifications and OEM online training compliance CDL preferred Positive attitude and ability to mentor and train junior technicians Proficient in reading and interpreting diagnostic manuals, wiring schematics, and EDS/Guidanz cases Excellent communication, organization, and problem-solving skills Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, stooping, and reaching in and around vehicles Must be able to work in a shop environment that includes exposure to noise, vibrations, fumes, and moving mechanical parts Comfortable working in a variety of temperatures and conditions (indoors and outdoors) Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed Must be able to wear required PPE (steel-toe/composite boots, safety glasses, gloves, etc.) at all times Benefits At White's International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives Opportunities for career advancement through our Technician Roadmap Team-oriented, family-driven culture with a focus on safety, integrity, and growth
    $40k-53k yearly est. 15d ago
  • Phone Interview for Desktop Support in Wilson NC

    360 It Professionals 3.6company rating

    Help desk analyst job in Wilson, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com
    $44k-71k yearly est. 1d ago
  • Deployment Specialist

    Light & Wonder

    Help desk analyst job in Greenville, NC

    About Us Now part of Light & Wonder, Grover Gaming brings a legacy of innovation, integrity, and game design excellence to every aspect of our growing team. Known for award-winning gaming experiences and an energizing workplace culture, Grover has built a reputation as a top employer and a trusted name in charitable gaming. Together, we're expanding our reach and reshaping the future of the industry. Position Overview Our Deployment Specialist role is tasked to coordinate and setup new stores and devices across all Grover markets. They'll work with field techs, legal, market managers, customer support, QA, and many others to perform these actions and ensure operations are moving in a timely manner. Schedule for this role: Wednesday-Saturday 8am-7pm; on call Sat night until Sun 8am Key Responsibilities Primary focus is on new location, device setup, additions, replacements of machines and components. Actively participating in call queue (Round Robin and Zendesk Talk) Fielding deployment calls and emails. Communicating the status of a setup, barriers and upon completion to sales members, field techs or distributors. Following and accurately checking deployment checklists. Ensuring all checklists are linked to Zendesk tickets and accurately completed. Updating checklists when necessary and documenting the changes for tracking purposes. Participating in call rotation from 7pm-8am Monday through Friday and alternating weekend on call. Actively engaged in training on software updates and new software. Attending customer and field tech training via phone, email or slack. Completing departmental tasking distributed by department leadership Why Join Us? Work in one of the most innovative sectors of gaming Competitive pay and benefits Opportunities for growth and advancement Be part of a purpose-driven organization that gives back through charitable gaming A culture rooted in integrity, innovation, and impact #LI-TD1 #LI-Onsite Qualifications Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $43k-73k yearly est. Auto-Apply 60d+ ago
  • IT Service and Support Administrator

    Honorbridge

    Help desk analyst job in Greenville, NC

    Job Description Are you looking to find a career in the medical field that is working to save a life every day or become part of someone's legacy? If so, HonorBridge is seeking a positive, energetic, and highly motivated individual to join our team. HonorBridge is the largest Organ Procurement Organization in North Carolina. We partner with hospitals, transplant centers and other partners to coordinate the organ and tissue donation process. We are passionate about inspiring our community to register as organ and tissue donors and provide support to the families of those who give the gift of life. Job Summary: Due to growth, HonorBridge is recruiting for an IT Service and Support Administrator. In this position you will be responsible for the support of HonorBridge desktop and multimedia information systems. This responsibility includes the support of desktop hardware and peripherals, phone systems, audio / video equipment, and software applications. The incumbent delivers excellent customer service to internal and external customers, stakeholders, and partners. This position enhances end user technological capability, efficiency, and quality while providing effective IS support for the organization. This will include direct user support, coordination with internal and external partners, service evaluation, day-to-day operations, lifecycle management planning and implementation, routine assessment, understanding the needs of the business, providing direct support for HonorBridge colleagues. What You'll be Doing: This is an onsite position based out of our Greenville, NC office with the opportunity to work remote 1 day a week. Work hours will vary, but will fall between 7:00 a.m. and 9:00 p.m., Monday through Friday. The schedule will consist of eight-hour workdays. Primary Responsibilities Contributes to HonorBridge's Mission by being devoted to building connections that save and heal lives through organ and tissue donation. Achieves job functions in alignment with HonorBridge values. Trust - Honor the trust that people place in us. Diversity, Equity & Inclusion - We work as one. We celebrate all. Service - Commit to service excellence. Innovation - Embrace the power of innovation. Passion - Live our passion for healing lives. Adheres to HonorBridge's policies, procedures, and standards Builds caring and compassionate relationships Consistently demonstrates effective communication Promotes teamwork to ensure success at HonorBridge Fosters a customer-first support culture for all IS resources including implementing best practices. Provides excellent and timely service to internal and external customers and stakeholders. Provide initial and follow-up technical and customer support primarily via phone, web, instant messenger, and email. Support includes email accounts, connectivity issues, operating system problems, enterprise applications, a variety of desktop software packages, as well as audio / video systems. Monitor incident management queue for all incidents. For each incident, perform QA on troubleshooting steps taken to date; determine appropriate escalation path and assign incident to appropriate team for resolution; validate expected incident response and resolution times; and provide contact information directly to customers. Creates and maintains user accounts, profiles, groups, and access rights for internal and external systems. Creates and maintains all documentation for all supported systems and equipment. Assists in the development, maintenance, and reporting of IS metrics that measure key performance indicators. Aids in the development and maintenance of an inventory tracking system for all IS-related company assets. Helps to ensure that company equipment, systems, and services are compliant with business continuity plans and procedures. Ensure the implementation of disaster recovery processes and business continuity procedures for re-establishing servers, databases, telephone systems, and operating systems in the event of disruptions, both minor and catastrophic. Adhere to and enforce information security policies practices to minimize risk and create a strong information security posture for HonorBridge. Actively and constructively participates in quarterly Performance Check-Ins. Provides training and instructional documents to HonorBridge staff for the purpose of staff onboarding and / or development. Performs other duties as assigned by supervisor. What we are looking for: Associate's degree with concentration in computer-related field preferred 2+ years of technology experience in healthcare/regulatory environment preferred Demonstrates understanding of diverse aspects of information systems, including desktop and laptop integration, general networking, telephone integration, and audio / video required Knowledge of Windows desktop operating system, Active Directory, and Microsoft Office highly desired Excellent analytical and problem-solving abilities Excellent written and verbal presentation skills Strong communication and organizational skills Ability to communicate effectively with management, peers, and staff Highly motivated with the ability to drive results expected What is in it for you? Medical, Dental, Vision insurance Health Savings Account Flexible Spending Accounts A matching retirement plan, Paid Sick and Vacation time. Financial Finesse program Life Balance Account Reimbursement Professional Development and Growth A chance to save a life! Plus, a lot more!
    $67k-98k yearly est. 20d ago
  • IHRIE SUPPLY COMPANY- IT Specialist - Wilson NC

    R.F. Fager Company 3.5company rating

    Help desk analyst job in Wilson, NC

    Job Description The IT Specialist should represent Ihrie Supply in a professional and ethical manner in accordance with core values, policies, procedures, and culture. He/she should be courteous and friendly and have strong communication skills to help in building trust, clarifying project requirements, negotiating costs and ensuring that all parties are on the same page. Must be detail-oriented, organized, accurate, and have strong analytical skills. Primary Responsibilities: Provide prompt first level problem resolution to employees at all Branch locations. Install hardware and peripheral components such as monitors, keyboards, printers Loads appropriate software packages Assist with coordinating the resolution of hardware/software system problems Perform basic troubleshooting and assist users through simple procedures Advise and assist end users with the operation and use of systems Assists in research and procurement of computer accessories and supplies Support of e-commerce customer service functions and standards Trouble shot phone systems Provide professional customer service to all employees. Complete any additional responsibilities as assigned Qualifications: High school diploma or equivalent required. A good technical aptitude and general computer troubleshooting experience. Proficient with all MS Office applications....especially MS Excel Some after hours and weekend support required (upgrades, installations, etc.) Ability to exercise sound judgment. Ability to preserve confidentiality of information. Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines. Accuracy and attention to detail. Some travel required to Branch locations Good interpersonal
    $66k-96k yearly est. 5d ago
  • Qualified Professional, CST

    A Seaside Healthcare Company

    Help desk analyst job in Kinston, NC

    The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director. PRIMARY JOB RESPONSIBILITIES · Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations · Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan · Working knowledge of the adult mental health populations · Plan and engage in activities, provide supportive counseling and crisis management · Assist in meeting vocational, housing, and other basic needs · Enters service notes and other required documentation into information management system · Attend and participate in meetings on behalf of the consumer · Participate in weekly supervisory meetings with the team · Participate in clinical training events and any other meetings required QUALIFICATIONS · Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults) o Human service degrees include: social work, sociology, psychology or other human services OR · A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population · Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position *Qualified applicant must hold Bachelor's degree to apply* **$3,000 SIGN-ON BONUS Pride in North Carolina, LLC is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community. #IND123
    $67k-105k yearly est. 17d ago
  • North America Technical Support Engineer

    Gunnebo Aktiebolag

    Help desk analyst job in Greenville, NC

    Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you. Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals. About the role Gunnebo North America is looking for a full-time, enthusiastic, results driven and forward-thinking Sales and Service Engineer to join our growing team, covering the US and Canada markets. In this role, you will service and support existing and new customers by providing product and installation support, responding to service requests, and carrying out preventive maintenance. You will also provide technical support to our Sales team as new opportunities arise. This role will demonstrate exemplary levels of customer service, with a commitment to a first time-fix culture to ensure the customer enjoys the best possible service experience from Gunnebo Entrance Control to encourage potential for enhanced and repeat business. As well as being able to provide effective technical support, Service Engineers need to be flexible and have great customer service and communication skills. What you will do: * Provide Sales Engineering support for new opportunities throughout the Sales life cycle * Provide remote technical support to our partners and customers, occasionally out of hours. This includes installation support, reactive service, and preventative service * Always ensure good customer relations, maintaining a high standard of appearance and customer focused approach to communications * Maintain an open mind to all daily challenges, exploring all options to ensure the highest possible first-time-fix rate and limiting the opportunity for repeat calls to an absolute minimum * Backup and assist the service team and other engineers to ensure most effective delivery of service provision * Follow customer procedures to ensure efficient job closure * Provide regular and professional communication with the call desk and management team * Ensure all job-related documentation and other required administration (e.g. Permits to work, timesheets, expense claims) is completed on-time, including prompt updates to the service ERP management systems * Maintain currency of knowledge with respect to relevant technology, equipment or working practices required to support the business and its customers * Occasional travel throughout North America * Employ a continual improvement approach to your own working practice, always exploring opportunities for continued professional development and making suggestions to management where appropriate * Ensure that all relevant Health, Safety and Environmental procedures and practices are followed, ensuring that everyone is made aware of their responsibilities in these areas * As time permits, map our installed base in the field by conducting site walks and taking pictures to support upselling * A high degree of flexibility, the post-holder is expected to undertake any other duties for the Company within the role holder's capacity in line with their skills and capabilities, this may include covering other regions. What you need to have: * Experience working independently as a service/installation technician * Ability to work with contractors and end-users to provide product and installation support * Knowledge of low and high voltage circuitry * Knowledge of electronic security systems / access control systems * Knowledge and practical experience with the internet and networking * Able to read and understand electrical wiring diagrams * Good mechanical knowledge * Willingness to train on varying new products * Effective time management skills with the ability to handle changing priorities and work well under pressure * Ability to problem solve and resolve a presenting situation independently using own initiative, consulting with experienced colleagues, team leaders and suppliers as necessary * Excellent customer service skills * Excellent communication skills able to listen to and empathize with customers and present a positive image of the company * Ability to ensure customer calls are resolved quickly and efficiently, to prioritize effectively, meet deadlines and targets, and use own initiative to get the job done * Excellent documentation and organizational skills * Good knowledge of Excel, Word and Outlook packages * Must possess a valid driver's license and have a clean driving record * Willingness to travel in both US and Canada Why join us - listen to the feedback from our team! * No micromanaging, technicians are trusted" * "Low hierarchy, I feel I can voice out things I like to discuss" * "I get support from my manager" * "We have good team spirit, we support each other - my friends working elsewhere have told me, "You just want to switch your phone off after hours. I always keep mine on if my teammate needs support, that's how we do things." About Gunnebo Group The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world. Gunnebo Entrance Control specializes in access control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport. We shape the future of people flow management. Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
    $63k-89k yearly est. 5d ago
  • IT Technician

    Life Inc. 4.3company rating

    Help desk analyst job in Goldsboro, NC

    IT Technician Benefits Competitive Pay Medical Insurance Paid Time Off Retirement Plan Longevity Bonus (paid on hire date each year) Qualifications Possess education equivalent to one-year certificate from college or technical school; or two years of similar or related experience; or equivalent combination of education and experience Possess computer skills requiring knowledge of word processing, e-mail, spreadsheet, work order system, and Internet Must have NC Driver's License Ability to work well with others, be self-motivated. Display strong oral and written communication skills. Possess problem-solving skills. Physical Strength: Able to lift or move up to 40 lbs. or more Have visual acuity, depth perception, and ability to adjust While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Must be authorized to work in United States Ability to formulate detailed plans and scopes of work Ability to prioritize and manage tasks Ability to understand and follow complex and written instructions Ability to convey complex information to others in training situations Ability to communicate both verbally and in writing Ability to analyze and troubleshoot technical and computer-related problems Ability to do what it takes to meet job requirements Ability to successfully interact with people Responsibilities Provide telephone, remote desktop support and onsite services to users Provide remote and onsite services to facilities Open work order tickets, document problems, and reach resolutions quickly Ability to travel onsite and resolve issues Install network cable from jack to patch panel if necessary Install & configure routers, switches, printers, cameras and other network devices Install and configure wireless devices, access points, repeaters, time clocks, etc. Perform system upgrades onsite Install Windows and other software and join PCs and users to domains We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-34k yearly est. Auto-Apply 23d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Help desk analyst job in New Bern, NC

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $37k-64k yearly est. 8d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Help desk analyst job in Greenville, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-39k yearly est. 1d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Greenville, NC?

The average help desk analyst in Greenville, NC earns between $24,000 and $53,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Greenville, NC

$36,000
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