Help desk analyst jobs in Greenville, NC

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams. You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology. Responsibilities Provide onsite and remote IT support across mac OS and Windows environments. Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees. Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.). Maintain conference room systems, digital signage, printers, and other collaboration tools. Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi). Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms. Create and maintain IT documentation, knowledge bases, and training guides. Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning. Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs). Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity. What We're Looking For 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking. Excellent communication skills with the ability to explain technical solutions to non-technical users. Experience balancing multiple priorities in a fast-moving environment. Strong knowledge of IT security, access control, and best practices. Hands-on experience with mac OS & Windows environments. Proficiency in Google Workspace or Microsoft 365 administration. Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.). Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM). Familiarity with IT ticketing systems, asset management, and SaaS administration. Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar. Experience in media production, content creation, or entertainment industries. Knowledge of Linux, scripting, or automation tools. A Place to Call Home We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants. Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home. Benefits The Perks, Why Work On the MrBeast Team Competitive Salary Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware. Requirements The IT Field Technician's roles may include: • Providing high-quality technical customer support • Spending time out in the field at client sites as well as in the office • Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients • Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology • Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops Technical skills that would be useful: • Windows desktop troubleshooting • PC setup and deployment • Windows Server support: User additions, password changes, etc. • Server application troubleshooting (vendor management) • File Share permissions changes • Basic Office 365 administration • Server application upgrades and installations • Active Directory administration • Server hardware instillation • Wireless troubleshooting • Email troubleshooting • Vendor support Qualifications: • Experience in a managed service environment is a plus • 3-5 years of direct work experience in IT support • Networking background • EDR and Managed Services-level security experience • Excellent listening and verbal and written communication skills • Ability to work individually and as part of a team • Valid driver's license and transportation • Ability to work at heights on ladders and lifts, in tight spaces, and lift 50 lbs. Benefits Salary commensurate with experience Paid Time Off Health Insurance, Supplemental Insurance

Job Description Reports To: Service Manager/Shop Foreman The A-Level Technician is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining heavy-duty commercial trucks. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets OEM and industry standards, maintaining safety, reliability, and efficiency. Key Responsibilities:Advanced Diagnostics & Repairs: Perform in-depth troubleshooting and diagnostics on engines, transmissions, electrical systems, and other truck components. Conduct major engine overhauls, transmission rebuilds, and driveline repairs. Repair and replace suspension, steering, and brake systems (air and hydraulic). Diagnose and repair HVAC, hydraulic, and fuel systems. Perform aftertreatment system diagnostics and repairs (DEF, DPF, EGR). Electrical & Computerized Systems: Use OEM diagnostic software (Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems. Repair and program ECM, sensors, wiring, and multiplexing systems. Calibrate and troubleshoot Advanced Driver Assistance Systems (ADAS). Preventive Maintenance & Inspections: Conduct DOT inspections and ensure compliance with federal and state regulations. Perform advanced preventive maintenance (PM) services, including fluid changes, filter replacements, and lubrication. Identify and recommend repairs for worn or damaged components before failure occurs. Training & Mentorship: Assist and train B-Level and C-Level technicians in proper repair techniques and procedures. Provide technical guidance and troubleshooting support to the team. Stay updated on OEM service bulletins, recalls, and training certifications. Shop Efficiency & Safety: Follow OSHA and dealership safety protocols to maintain a clean and hazard-free workspace. Ensure repairs are completed efficiently and correctly the first time to minimize customer downtime. Maintain and properly use special tools, equipment, and diagnostic software. Qualifications Proven experience as an A-Level Diesel Technician or equivalent master-level role Advanced knowledge of electronic systems, repair verification, and body control systems Ability to diagnose and repair complex electrical, mechanical, and driveline issues Strong understanding of Cummins, Eaton, and International systems (web and hands-on training completion preferred) Must maintain all required state certifications and OEM online training compliance CDL preferred Positive attitude and ability to mentor and train junior technicians Proficient in reading and interpreting diagnostic manuals, wiring schematics, and EDS/Guidanz cases Excellent communication, organization, and problem-solving skills Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, stooping, and reaching in and around vehicles Must be able to work in a shop environment that includes exposure to noise, vibrations, fumes, and moving mechanical parts Comfortable working in a variety of temperatures and conditions (indoors and outdoors) Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed Must be able to wear required PPE (steel-toe/composite boots, safety glasses, gloves, etc.) at all times Benefits At White's International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives Opportunities for career advancement through our Technician Roadmap Team-oriented, family-driven culture with a focus on safety, integrity, and growth

Job Description Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team. JOB SUMMARY We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed. Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems. Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods). Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours. Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role. RESPONSIBILITIES Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions. Respond to help desk requests, via phone, email, or ticketing system. Actively monitor ticket queues, take ownership of requests and enter details regarding resolution. Install, configure, and maintain computer systems, network devices, and peripherals. Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment. Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency. Document solutions and maintain accurate records of support activated. Provide best practice guidance and training to users on IT systems, software and tools. Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets. Manage inventory of IT equipment, software, and supplies. Coordinate efforts among internal IT and external resources. Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. QUALIFICATIONS 3+ years of experience in IT. Experience in start-up or manufacturing environments preferred. BS in Computer Science, System Engineering, or in a related discipline Understanding of IT Service Management (ITSM) principles and practices. Familiarity with proper mounting and cable management of server and network equipment. Strong troubleshooting and analytical skills. Strong communication and documentation abilities. Experience managing VMware environments, databases and active directories is a plus. Experience with network administration is a plus. Familiarity with scripting languages is a plus. Excellent problem-solving skills. Ability to work under pressure and prioritize tasks. Detail-oriented and capable of working both independently and as part of a team. Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples. Authorized to work in the US (Believer is an E-Verify participant). Ability to pass pre-employment background screening. EEO STATEMENT Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).

OB DESCRIPTION IT Support Technician Job Type: On-site (100%) Reports to: Site Manager Department: North American Operations Information Technology To provide support for the customer and work with customer IT department to maintain systems and equipment. Essential Duties and Responsibilities: · Demonstrates the values and business principles of Leadec. · Works safely at all times. · Ensure compliance and promote a culture based on safety, operational excellence, innovative thinking, and high-quality customer service. · Foster an environment of continual learning. · Drive safety prevention as a personal responsibility. · Develop and retain a "Best in Class" team through selection, assessment, development, and recognition. · Maintain high ethical standards and an appropriate level of confidentiality. · Perform other duties as assigned by the Supervisor. · Serving as the first point of contact for IT network support within the organization. · Install, test, and label Ethernet / Fiber. · Diagnosing and troubleshooting hardware issues. · Repairing and replacing damaged components. · Ensuring the security of network with proper installation following BICSI standard. · Supporting projects to the entire plant. · Maintain and install hardware. (Access Points, Switches, cameras, printers, monitors, computers, etc.). · On some occasions, manufacture and modify structures for installing equipment. · Process camera installation, build cameras brackets, and assemble cameras for installation. · Troubleshooting fiber optic and repair. · Install IDF boxes. · Run conduit for installation of IDF box, Nema boxes, and network drops. · Demolition of old equipment to provide clean installation. · TV installation brackets and support. · And everything to keep the plant running. · Help IT tech with daily trouble calls. · Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively. · All other duties as assigned by Leadec manager. Competencies: · Managing Tasks · Open Communication · Self-Management Knowledge, Skills, and Abilities: · Communication Skills - Ability to communicate with all levels of Leadec and customer employees. · Language Ability -- Talking to others to convey information effectively. · Customer Service Orientation- Satisfying customers. · Adaptability- Willingness to deal with unexpected challenges or circumstances. · Problem Solving- Defines complex problems and brings about viable solutions. · This position requires the person to be a highly organized, self-motivated individual who can work independently as well as work well with others. · Must be able to manage multiple tasks and priorities and easily adapt to changing situations. · Proficient in computer skills. Position Qualifications: · IT certification or 2 years' experience required. · Must be able to interact with customers and employees at all levels. · Work 8-hour shift, Monday-Friday. · Work weekends as needed. Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job: Required to talk and/or hear in an office & industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; kneel, crawl, stoop, or crouch. Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment. Work is performed in an office and industrial-manufacturing environment with significant time spent working on a computer or at a desk. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work Location: In person

The Desktop Support Technician will provide user support to the organization and is responsible for the installation, configuration and troubleshooting of computer hardware, operating systems, network configurations and software. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Troubleshoot, configure, and monitor the functioning of personal computers and peripherals. * Undertake pre-emptive maintenance on telecommunication equipment. * Electronic Medical Record Support * Assist with the set up and deployment of IT workstations and maintain equipment for end users. * Assist end users with network set up and maintenance at all OIC locations. * Utilization of Remote Desktop Support * Perform information technology projects as directed. * Help create detailed process and procedure documentation. QUALIFICATIONS Associates' or Bachelor's degree in Information Technology or an equivalent combination of education and training/experience. 1-3 years of experience in an Information Technology support capacity. A+, Network + and other CompTIA certifications preferred. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of TCP/IP LAN/WAN networking * Knowledge of VMware * Windows 10 and Windows 11 knowledge * Knowledge of telecommunication and VOIP systems * Must have the ability to work independently. * Proficiency with Microsoft Office 365products * Ability to work on multiple projects simultaneously. * Highly organized, with ability to report on the status of projects. * Ability to identify and resolve problems in a timely manner. EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications. Our policies and hiring practices ensure non-discrimination based on any protected characteristics. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our board members, customers, clients, and patients are essential to fulfilling OIC, Inc.'s vision and goals.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Job Description Reports To: Service Manager/Shop Foreman The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:Diagnostics & Repairs: Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems. Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools. Repair and replace belts, hoses, radiators, alternators, starters, and batteries. Conduct basic driveline and powertrain repairs, including clutches and differentials. Assist A-Level Technicians with major engine and transmission overhauls. Preventive Maintenance & Inspections: Perform DOT inspections and ensure vehicles meet federal and state compliance. Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements. Identify and document potential issues before they lead to major failures. Brake, Suspension & Drivetrain Work: Repair and replace air and hydraulic brake components. Perform alignment adjustments, steering, and suspension repairs. Replace and adjust clutches, U-joints, wheel bearings, and seals. Electrical & Aftertreatment Systems: Diagnose and repair lighting, wiring, and battery systems. Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting. Shop Efficiency & Teamwork: Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently. Maintain a clean and safe workspace, following OSHA and dealership safety guidelines. Keep accurate repair records and documentation for warranty and customer records. Qualifications Proven experience as a B-Level Diesel Technician or equivalent role Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion CDL preferred Strong problem-solving, time management, and organizational skills Proficient in reading service manuals, wiring diagrams, and diagnostic data Team player with a positive attitude and commitment to continuous improvement Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, kneeling, and reaching in and around vehicles Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.) Must be able to safely operate diagnostic tools and shop equipment Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots Benefits White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D coverage Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives through our Technician Roadmap Expense card, vehicle allowance, or mileage reimbursement (varies by role and region) Opportunities for career growth and advancement to A-Level Technician and leadership roles Supportive, family-driven culture centered on safety, teamwork, and long-term success

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Reports To: Service Manager/Shop Foreman The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities:Diagnostics & Repairs: Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems. Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools. Repair and replace belts, hoses, radiators, alternators, starters, and batteries. Conduct basic driveline and powertrain repairs, including clutches and differentials. Assist A-Level Technicians with major engine and transmission overhauls. Preventive Maintenance & Inspections: Perform DOT inspections and ensure vehicles meet federal and state compliance. Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements. Identify and document potential issues before they lead to major failures. Brake, Suspension & Drivetrain Work: Repair and replace air and hydraulic brake components. Perform alignment adjustments, steering, and suspension repairs. Replace and adjust clutches, U-joints, wheel bearings, and seals. Electrical & Aftertreatment Systems: Diagnose and repair lighting, wiring, and battery systems. Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting. Shop Efficiency & Teamwork: Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently. Maintain a clean and safe workspace, following OSHA and dealership safety guidelines. Keep accurate repair records and documentation for warranty and customer records. Qualifications Proven experience as a B-Level Diesel Technician or equivalent role Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion CDL preferred Strong problem-solving, time management, and organizational skills Proficient in reading service manuals, wiring diagrams, and diagnostic data Team player with a positive attitude and commitment to continuous improvement Valid driver's license and acceptable driving record Physical Requirements Ability to lift up to 75 pounds and perform physically demanding tasks Frequent standing, walking, bending, kneeling, and reaching in and around vehicles Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.) Must be able to safely operate diagnostic tools and shop equipment Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots Benefits White's International Trucks invests in your success-on and off the job. Our comprehensive benefits package for full-time employees includes: Medical, Dental, and Vision Insurance (multiple plan options) Health Savings Account (HSA) with company contribution Flexible Spending Account (FSA) options 401(k) with Company Match - 50% match up to 6% of contributions Company-Paid Basic Life Insurance with AD&D coverage Short- and Long-Term Disability Plans available for purchase Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) Paid Vacation, Sick Leave, and Holidays Uniforms Provided and annual boot reimbursement Paid training and certification incentives through our Technician Roadmap Expense card, vehicle allowance, or mileage reimbursement (varies by role and region) Opportunities for career growth and advancement to A-Level Technician and leadership roles Supportive, family-driven culture centered on safety, teamwork, and long-term success

Job Description Community Support Technicians needed for the Wilson area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************