Help desk analyst jobs in Lafayette, IN - 197 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. Position is available in 3-different locations: Brooks, KY, Columbus, OH and Whitestown, IN. Work Complexity: * Provides complex maintenance and support for endpoint devices * Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead Primary Duties and Responsibilities: * Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements * Provides feedback regarding requirements and provides recommendations Project/Task Planning: * Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups * Provides input to cost/time estimates * Documents discussion and agreements Deployment: * Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints * Plans and schedules the installation and deployment projects * Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners * Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications * Submits or updates configuration items within management tools * Develops and documents procedures for performing configuration changes, updates and upgrades Testing: * May participate in the unit testing for new deployments or new components and remediates problems * Provides feedback or remediation approaches on new software performance and testing Technical Support: * Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed * Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems * Creates temporary solutions until permanent solutions can be implemented * Coordinates the resolution of escalated application, hardware and software problems * Ensures that all technical resources are available for meetings that include video conferencing * Documents and reviews solutions to common problems and responses for frequently asked questions Business Continuity & Disaster Recovery: * Implements contingency plans including reliable backup and restore procedures, as needed Research/Evaluation: * May participate in R&D POC efforts * May provide recommendations per customer feedback Policies, Procedures, and Standards: * Adheres to policies, procedures and standards * Makes suggestions for policies and procedures and standards for Endpoint operational processes Inventory/Asset Management: * Supports IT inventory/asset management processes Training: * May provide on-the-spot training to end users * Identifies end-user training needs * Participate in the development of training materials, as needed Coaching/Mentoring: * Provides coaching and guidance to team members Required Skills and Qualifications: * Bachelor's Degree in Computer Science, certifications or equivalent work experience * Typically has 3-5 years in functional position or related work experience, education or training Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR U1w8ffKzgy

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $55,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

located in Lafayette, Indiana In this role you will: located in Lafayette, Indiana In this role you will: Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. • Directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes. • Directly responsible for configuration and installation of client workstations. • Will confer with clients to resolve complaints on technical issues. • Will ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. • Will be on-call 24/7 for technical problems related to customer and/or internal problems. • Prepare and maintain written operations manual(s) as pertains to the technical support. • Complete one (1) blog entry every two weeks for Abstract's web site. • Ensure the internal organizations backups are routinely completed and schedule test restores of the data to verify integrity. • Ensure the core IT infrastructure of the internal organization is in peak condition in relation to security and operations. • Must have text message and email capable mobile phone. • Regular attendance is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. • Work cooperatively with other employees to further the mission of the organization and achieve its goals. • Drive or arrange to independently transport self to and from tech calls or other meetings at client locations.

Title: Help Desk Specialist Duration: 6 Month Contract Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members. Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor.• Coordinates with other IT staff members as appropriate for the resolution of problems. Proactively seeks assistance from other staff members as required to quickly resolve customer problems.• Observes company guidelines with regard to copying of software and advises departmental management when any illegal use of software is discovered.• Delivers, picks up, and/or ships equipment to repair vendors as required. Tracks such activities in accordance with departmental guidelines.• Notifies departmental management in writing when any equipment is relocated within the company, including serial numbers, original location of equipment and new location of equipment.• Enforce and comply with all Payment Card Industry Data Security Standards• Promptly advises departmental management of any situation that will cause a substantial delay in the resolution of a customer problem• Answers help desk calls live when possible.• Responds promptly to voice messages left in the help desk mailbox and confirms receipt to the customer with an estimate of resolution time where possible.• Configures supports and repairs all desktops, monitors, printers and RF scanner guns in the office and warehouse.• Manages and utilizes Ghost server for desktop/laptop imaging.• Maintain an accurate inventory of IT equipment.• Notifies Sr. IT staff member to issues involving critical business systems that may cause business impacting outages.• Required to relocate computer equipment frequently.• Work with Systems Administrators to support DHCP, DNS, Mail, Operating systems and production application configurations.• RF Gun Support• Assist with Wireless Support issues• Provides support for local phone systems as necessary• Familiar with quick PC build-out processes such as Ghost.• Available for on-call needs when applicable• Other task as request by IT management

Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN., Eden Prairie and Glencoe, MN., Neunkirchen, DE., Glasgow, UK., and Marton, NZ. Read more about this change and Evergen's commitment to advancing regenerative medicine here: ************************ RESPONSIBILITIES Provides software and hardware support to all on-site and remote employees with a high level of customer service Coordinates the setup, configuration, and installation of all laptop and desktop computers and network printers Troubleshoots and resolves all hardware and software problems pertaining to company devices Installs and supports licensed and internal software and hardware Provides access to systems and software through Active Directory accounts Triages help desk requests via phone and ticket system in a timely manner and with a high-level of customer service Accurately records, updates, and documents requests using the IT service desk system Maintains inventory of devices provided by the company with a high degree of accuracy Provides additional support for various IT projects Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 0-3 years of experience in desktop support Certification A+ or MCP certification preferred Skills Strong verbal and written communication skills. Computer software and system troubleshooting Customer Service Problem solving methodologies Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, clicking, etc.) Working environment Onsite: Office environment with assigned workstation This position may require the use of personal protective equipment during various tasks/activities including but not limited to, gloves, masks and safety glasses. #LI-onsite

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour

Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

SOFTWARE SUPPORT SPECIALIST - CLINIC, CALL CENTER & TELEHEALTH APPLICATIONS PRE-BORN! - INDIANAPOLIS - ONSITE/HYBRID Reports to: Director of Network Administration About PreBorn! PreBorn! is a Christ-centered and Christ-directed nonprofit based in Indianapolis, Indiana, dedicated to supporting life-affirming pregnancy clinics nationwide. Our work empowers clinics with resources, technology, and grant funding to help save babies and bring mothers and families to the saving knowledge of Jesus Christ. The Software Support Specialist role contributes to this mission by ensuring our internal systems and clinic-facing applications work smoothly and effectively. About the Role We're seeking a detail-oriented, customer-focused Software Support Specialist to provide frontline application support for our internal operations and partner clinics. You'll help troubleshoot, configure, and maintain our clinical, call center, and telehealth tools so our teams and partners can focus on life-saving ministry and client care. Character Qualities: · Servant-Leader · Adaptable · Enthusiastic Learner · Innovative Builder · Strong Collaborator · Creative Problem Solver · Critical and Strategic Thinker Key Responsibilities Provide first-level support for EMR, telehealth, scheduling, call center, and other clinic applications. Diagnose, troubleshoot, and resolve software issues or coordinate escalations with IT/vendor partners. Manage user access, permissions, and basic configuration changes. Support application maintenance, updates, and rollout of new functionality. Communicate with internal and external stakeholders to understand and document system issues. Recommend and document workflow and process improvements to optimize efficiency. Create and maintain support documentation (FAQs, process guides, procedures). Ensure adherence to HIPAA, privacy standards, and organizational policies. Qualifications Experience supporting software users, preferably in healthcare, telehealth, or related environments. Strong technical troubleshooting and customer service skills. Familiarity with clinic or patient-facing workflows is a plus (e.g., EMR/EHR or telehealth operations). Ability to explain technical solutions clearly to non-technical users. Proficient with Microsoft Office/Teams and comfortable learning new systems quickly. Preferred Experience with platforms such as Epic, Athenahealth, NextGen, AdvancedMD, or similar clinical/telehealth systems. Familiarity with HIPAA, security best practices, and clinical documentation standards. MISSION PRE-BORN INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

ABOUT US · LOCATION: Boone Power is centrally located in Lebanon, IN, with easy access off Interstate 65, State Road 39 and State Road 32. We have big-town amenities, with a small-town feel. · FIRST: We are proud to be the first electric cooperative in the state. It was with a pioneering spirit, in 1935, that we brought electricity to the rural folks within the communities we serve. · FASTEST: Today, as the fastest growing electric cooperative within the state, we integrate an innovative business model with our pioneering foundation to find opportunities, stretch our boundaries and focus on meeting the needs of our diverse member-owners. As a not-for-profit, we're focused on being good stewards of our organization's resources and providing quality service for our members. · LEADING: As a trusted and innovative leader in providing our nearly 20,000 member-owners with superior electric service at fair and reasonable prices, we also take pride in the meaningful impact and improved quality of life we make throughout the communities we serve. · PRINCIPLED: As a member-owned cooperative, our core principles and values are based on open and voluntary membership, democratic member control, autonomy and independence, bolstering our local economies, and the sustainable development of the communities we serve. Boone Power is proud to be an equal opportunity employer. Follow Boone Power on Facebook, Twitter, LinkedIN and YouTube. Job Description The Help Desk Technician at Boone Power is responsible for the daily administration, maintenance, and support of the organization's end‑user computing, audio‑visual, event systems, and entry‑level cybersecurity operations. This role ensures a consistent, reliable user experience by providing hands‑on troubleshooting and training. Responsibilities include frontline support for hardware, operating systems, applications, Office 365, VPNs, and basic network connectivity; managing device lifecycle activities from procurement through retirement; staging and providing AV and meeting support in the new Boone Power office; and executing routine cybersecurity activities such as triaging and documenting incidents, monitoring EDR and OS patching dashboards, validating and remediating phishing tests, and contributing to user awareness and training. The successful candidate will report to the IT Infrastructure Manager. Resumes must be received by noon on February 6, 2026. No phone calls please. Qualifications High School and 1 year of experience Preferred certifications, such as CompTIA A+ Experience with "hands-on" training Strong desire to learn and provide support for users Ability to successfully manage multiple projects concurrently Ability to communicate effectively with non-technical users Ability to conduct research for hardware and software issues Additional Information EXCELLENT BENEFITS Boone Power offers competitive pay, an excellent benefits package including medical, dental, vision, life insurance, 401(k) matching, pension retirement plan, education reimbursement - your benefits with us start when you do. We also offer a generous paid leave schedule and opportunities for professional growth.

What you would do here: As a Desktop Support Analyst, you will be an integral part of the Infrastructure and Operations team and the entire IT department. You will focus on the installation, configuration, and maintenance of IT-related software and hardware for personal computers and/or personal computing devices including: Acquiring, installing, and upgrading computer hardware, peripherals (printers, headsets, docking stations, monitors, etc.), and software components Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the computers and peripherals being managed Answering Helpdesk calls and triaging technical support tickets, which would include the following activities: Providing day-to-day technical support to team members for a range of hardware and software related issues Responding to and troubleshooting problems through discussion with users remotely or in person, while providing effective and timely resolution of team members' incidents, questions, or complaints Assisting in hardware and software evaluation and recommending upgrades or improvements Participating in the weekly helpdesk on-call rotation with other members of the I&O team Creating and managing user accounts, mailboxes, and security groups in on-premise Active Directory/Entra ID Helping with the administration and support of the virtual and physical servers with the opportunity to participate in the following: Ensuring the availability of client/server applications, and developing and supporting the processes/procedures for ongoing management of the server environment Assisting in overseeing the physical security, integrity, and safety of the server room and virtual server environment What you already know and have done: Installed and supported Windows operating systems and O365 applications on personal computing devices Created and configured virtual servers or other resources in a cloud-based environment, Microsoft Azure preferred Managed a helpdesk ticket queue by answering phones and responding to technical incidents and service request tickets Continued to further your education by acquiring certificates to learn and stay current on technology, best practices, and other related methodologies Ideally You Have: A strong desire to learn and grow Bachelor's Degree in computer science/computer technology or equivalent work experience Worked within a collaborative IT team to support a diverse and knowledgeable user base Technical skills using Microsoft-based technologies including Windows workstation and server operating systems The ability to troubleshoot and resolve hardware and software issues with personal computers, tablets, phones, and other peripheral devices remotely and in-person Additional competencies supporting O365 products and in-house applications Experience in or desire to learn Microsoft Azure cloud-based technologies and tools Positive interpersonal and communication skills, including the ability to listen, to ask investigative questions, and to ensure accurate understanding of the need Highly collaborative team player mindset - we succeed or fail together Dedication to helping others with technical problems Passion -- a love of IoT, running, crafting, family, wood-working, birding, or whatever gets you out of bed in the morning Desire for learning and continuous improvement Excellent communication skills for constant communication whether in person or remote

Purpose As a Support Specialist, you will provide professional healthcare software support, resulting in high client satisfaction. This includes assessing, documenting, and resolving fundamental client technical issues within an inbound contact center. This role informs internal and external stakeholders of the process, status, and resolution of the technical problems with frequent written and verbal communication. Essential Functions * Receives and responds to incoming client requests via telephone and web portal. * Identifies, assesses criticality, and prioritizes resolution of all new and existing issues. * Researches, manages, and documents issues and document resolutions while effectively communicating status and partnering with the client. * Works independently to resolve basic issues while collaborating with senior resources to develop more complex skill sets * Manages and documents resolution process and effectively communicates updates to the client. * Manages personal backlog utilizing established case management best practices. * Maintains high Client Satisfaction Scores. * Stays current with product and industry updates and changes. * Triage and escalate complex or risk issues to appropriate senior staff * Continually learns and expands knowledge of Clinisys applications, environments, and systems. * References knowledgebase articles. * On-call/holiday rotation(s) required. * All other duties and responsibilities as assigned. Skills * Excellent analytical and problem-solving skills * Excellent interpersonal and professional communication skills * Strong time management and organizational skills * Ability to understand and articulate technical concepts and derive solutions * Ability to deal with complex and challenging client issues * Demonstrated ability to resolve complex customer issues Required Experience & Education * Associate's degree in technology, lab sciences or healthcare related field; or two years equivalent experience * 2-4 years' experience with a technical aptitude in one of these areas: * Healthcare technology * Healthcare * Laboratory sciences * Technology * Client support Preferred Experience & Education * College coursework or certification in a related field * Prior experience providing support to customers in highly technical environments * Technical certifications and/or training: Examples: * SQL * Reading, interpreting, and troubleshooting HL7 messages * Networking * Database Administration * Java * Microsoft Technologies * Productivity tools such as word processing and spreadsheet applications * Experience supporting enterprise operating systems * Proficient typing skills Supervisory Responsibilities * None Physical Requirements * Work is performed in a typical office setting with minimal exposure to health or safety hazards-prolonged periods of sitting at a desk and working on a computer. * Minimal travel less than 10%, may be required to client sites that can pose risks associated with healthcare organizations. * Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours * May be required to follow customer location health and safety requirements. Benefits The starting pay range for a candidate selected for this position is generally between $24-28/hr. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience so that the actual starting pay may be above or below this range. Clinisys Commitment to Equal Opportunity Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. General Guidance This job description is meant to accurately depict tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing the scope of accountabilities and is subject to change at any time. ",

Job Description Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN., Eden Prairie and Glencoe, MN., Neunkirchen, DE., Glasgow, UK., and Marton, NZ. Read more about this change and Evergen's commitment to advancing regenerative medicine here: ************************ RESPONSIBILITIES Provides software and hardware support to all on-site and remote employees with a high level of customer service Coordinates the setup, configuration, and installation of all laptop and desktop computers and network printers Troubleshoots and resolves all hardware and software problems pertaining to company devices Installs and supports licensed and internal software and hardware Provides access to systems and software through Active Directory accounts Triages help desk requests via phone and ticket system in a timely manner and with a high-level of customer service Accurately records, updates, and documents requests using the IT service desk system Maintains inventory of devices provided by the company with a high degree of accuracy Provides additional support for various IT projects Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 0-3 years of experience in desktop support Certification A+ or MCP certification preferred Skills Strong verbal and written communication skills. Computer software and system troubleshooting Customer Service Problem solving methodologies Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, clicking, etc.) Working environment Onsite: Office environment with assigned workstation This position may require the use of personal protective equipment during various tasks/activities including but not limited to, gloves, masks and safety glasses. #LI-onsite

Job Description Job Role & Responsibilities Working alongside a Lead Technician Wiring & Installing Audio/Video & Automation systems for residential and light commercial projects. Primary work will be wiring for new construction and retrofit projects and trim-out installation of AV devices and fixtures. Operating under the training and guidance of Premier's Project Management Staff to install these systems to the approved Premier Group specifications. Skills Must be well organized with strong work ethic and willing to learn Physical ability to work on a construction site, climb up & down ladders, and use hand-tools & power tools Must have basic computer and mobile device skills to read and complete digital work orders, timesheets, and documentation Experience desired but not required with wiring, installing, and configuring Audio/Video, Electrical & Automation Systems including but not limited to: Home Theater Distributed Music Wired & Wireless Networks Installation of Automation Systems (ie. Crestron, Control4) Camera Surveillance Systems Lighting Automation Systems Motorized Shades & Drapery Alarm Systems Able to read blueprints & wire diagrams and follow instructions Must have valid Indiana driver's license Behaviors Positive “can do” “get it done” attitude A person who stays until the end when something really needs completed Able to work with others, work with direction, take constructive criticism Able to handle stressful environments Able to communicate effectively and in a friendly, easy-to-understand manner Professional appearance, clean and neat, with regards to dress code and hygiene Desired Non-Smoker No use of illegal substances Work Conditions Monday - Friday 8am - 5pm Overtime may be required Able to travel out-of-town for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other devices and objects Physically able to lift heavy objects, climb ladders, and perform physically demanding tasks Compensation & Benefits This position has a pay range of $16-$24/Hour Company cell phone provided Company computer or iPad provided Health, Dental, Vision and Life Insurance Package available (after 60 days) Paid Time Off (after 60 days) Simple IRA (after 2 years of continuous full-time employment) CEDIA training and certification available Purchase Product for Personal Use at Employee Accommodation Pricing (after 60 days) Company Culture We're proud of the professional, fun and exciting working atmosphere we've created at Premier, and we believe it's one of the best places to work in the home technology industry. Regardless of the role, everyone who works at Premier shares the following values: Responsiveness - we're quick to deal with issues and we don't let them fester Always learning - nobody knows everything, and we strive to learn something new every day Honesty - we don't hide mistakes; we own up to them and we put them right Teamwork - if someone needs help, the team pulls together to make sure they get it Creativity and Initiative - don't wait for someone to tell you something needs doing, if you think it will make things better, speak up and let's do it

A proactive innovator helping to move the industry forward, from first to final mile. We are a world-class manufacturer of advanced engineered solutions and services for transportation, logistics and distribution industries, with capabilities recognized for innovation, reliability and industry expertise. Our commitment to our customers, employees and communities drives everything we do. Our deep understanding for changing demands gives us insight into what to create and how to create it. And, our courage to make big innovations puts us in a class of our own in providing breakthrough improvements for our customers' business. About the Internship Program: As an intern, you'll gain invaluable real-world experience by taking on a meaningful project that has a direct impact on our business. You will have the opportunity to present your work to fellow interns, managers, and our senior leadership team. Beyond your project work, our internship program will enhance your professional journey through a variety of experiences. You'll attend weekly Lunch and Learns to gain insights from leaders across departments and participate in Insights Discovery to understand and leverage your strengths and working styles. You'll also build meaningful relationships with peers, mentors, and professionals, and engage in social and volunteer events to expand your network. Your Responsibilities: Design and implement a proof-of-concept solution that applies artificial intelligence and machine learning to a targeted business problem-such as automating data analysis, enhancing predictive forecasting, or optimizing internal workflows. The intern will work closely with IT, data engineering, and business stakeholders to identify high-value datasets, prepare and clean data, experiment with AI/ML models, and evaluate their performance. The project will emphasize practical application, delivering a working prototype and documentation that demonstrates how AI/ML can create measurable efficiency gains, cost savings, or decision-making improvements. Let's Talk About Your Qualifications: Targeting students pursuing a degree in Information Technology or Computer Science. Experience with Python, Data Engineering (SQL), Project Management - Change Management Leadership Attributes: At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about: Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions Always Learn -- Strive to improve; do not quit or settle for the status quo Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash! Affirmative Action/EEO Statement: Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.