Help desk analyst jobs in North Logan, UT

**Requisition ID: 290562** + **Telework Type: Full-Time Office/Project** + **Work Location: Ogden, UT** # Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report . # Project Overview: Bechtel is the Engineering, Procurement, and Construction (EPC) partner on the Northrop Grumman team to deliver the Sentinel Program, which is modernizing the ground-based leg of the U.S. nuclear deterrent triad, including intercontinental ballistic missile (ICBM) systems and launch infrastructure. Bechtel's scope of service in Sentinel's current Engineering & Manufacturing Development phase focuses on the ground infrastructure component of the program. A major contractor for the United States and allied governments, Bechtel has handled such efforts as chemical weapons demilitarization projects, missile-defense, infrastructure, base operations, procurement and project management, and restoration and recovery spanning half a century. We use our expertise to help our customers securely and effectively transform mission delivery. For more information on the Sentinel program: ****************************************** # Job Summary: In this role, you will serve as an Information & Digital (IS&T) Service Center analyst, supporting the Information Technology (IT) Plan for all Sentinel sites, but based in the Sentinel project office in Ogden, UT. The assignment includes the implementation of information technology systems and services in coordination with Sentinel project and NS&E requirements. Provides comprehensive automation support and coordination to the project end users. Performs work that requires the application of fundamental technical information systems and technology principles in a variety of contexts, some of them complex and non-routine in an office, construction, and mobile environment. \#LI-TN1 # Major Responsibilities: + Assists end users with automation related tasks and resolves application software and hardware problems, escalating to higher tier support when needed. + Works with end users via phone, in-person deskside visit, or Service Center walk up. + Performs workstation maintenance tasks including Microsoft program upgrades and deployments. + Reviews and creates documentation related to help desk support tools and products. + Keeps abreast of the latest hardware and software standards approved by NS&E. + Supports software installations and problem resolution in the Bechtel Sentinel DoW collateral area (includes both Windows and Linux operating environments) + Participates in special projects as directed by the I&D management team. + Ensures a safe working environment within the Service Center and Communication room work areas. + Provide after-hours emergency IS&T support to the project as required. + Consistent local travel and periodic regional travel required. # Education and Experience Requirements: + Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience. # Required Knowledge and Skills: + End-user devices including PCs, printers, and mobile device technologies + Windows workstation and server technologies + Microsoft Windows, Microsoft Office, and other project standard applications. + Workstation Image building and deployment. + Ethernet and TCPIP fundamentals of interconnectivity. + I&D Service Center Analyst must be proficient with Microsoft Windows, Microsoft Office, Android, and Apple IOS products. + Knowledge of procurement and property management processes in a govt environment. Ability to interface with customers in a personable, effective, and timely manner. + Experience with supporting mobile, desktop, and centrally hosted applications. (VMware, Citrix, and RDSH). **Preferred qualifications:** + Working knowledge of Cybersecurity and security practices in a Department of War (Defense) or Department of Energy environment. + History of holding a security clearance (either DOE or DOD/DOW) + Previous IS&T experience supporting a Construction or Engineering environment + Microsoft Active Directory experience + Microsoft or CompTIA certifications (Azure, AD, Security+, etc.) + Experience with Linux and/or other Unix operating systems is highly desirable # Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards # Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. **_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ************************

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Under the direct supervision of the Information Technology Service Desk Supervisor, the Service Desk Technician is responsible for 1st-3rd tier support of 1500+ end-users in a Microsoft Desktop environment. This position is also responsible for installation, relocation, and maintenance of computers, software, and equipment. The Service Desk Technician also provides support to management, providers, and staff in relation to usage of computer, network, and peripheral equipment. Essential job functions include: 1. Analyze, install, configure, troubleshoot, maintain, and repair computer workstations (wired and wireless), printers, scanners, mobile devices, and other associated peripherals. 2. Set-up new equipment and relocate existing equipment. 3. Configure and install new desktop systems and peripherals. 4. Install and maintain authorized software. 5. Provide front-line support to management, providers, and staff in relation to usage of computer, network, and peripheral equipment. 6. Using the Service Desk system, perform cradle-to-grave management of service requests, incidents, and problems using the ITIL methodology. 7. Manage user account provisioning and related tasks. 8. Provide excellent, professional technical support to end-users both in person and on the phone. 9. Evaluate each phone call and on-site visit to determine appropriateness of response and referral of IT staff based on need and severity. 10. Remain on-call in a rotating system, prioritizing each call and escalating calls based on importance. 11. Available to work occasional night and/or weekends.

Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Provide client support (hardware, software, and services) for end devices. Accomplish or provide a CSD (service desk), IT touch labor and remote login support for end devices, electronic tools, and Expeditor Services. Essential Functions: Handle service requests and requirements from the base Communications Focal Point, Consolidated Service Desk, customers, and other work centers. Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. Create or receive tickets with the appropriate priority description including, but not limited to, patch management, equipment moves, repairing end device hardware and/or software malfunctions, install new hardware or software, and resolve connectivity issues. Manage laptop lockers and hotracks, and ensure devices in laptop lockers are properly imaged, remain online, and all patches are current. Develop, maintain, and document efficient processes for desktop configuration management and associated implementation of upgrades and maintenance. Establish and maintain baselines for all workstation configurations. Develop and document efficient processes for end-user device hardware deployment and software application deployment. Maintain peripheral equipment for end devices, including, but not limited to, keyboards, mice, CAC readers, scanners, Compact-disk (CD) duplicators, and special purpose hardware and software as directed by the Government. Evaluate hardware, firmware, peripherals, and/or software for use by staff and customers. Advanced troubleshooting on communication problems, application problems, internet operation and access questions, virus assistance, hardware and/or software implementation or integration problems, and additional problems or requirements. Respond to incidents of malicious code on both classified and unclassified networks. Provide technical support to accomplish end device installs, configuration changes, and end device system upgrades. Other Functions: Other duties assigned by supervisor/manager or the contract. Working Conditions: Office conditions. Work Hours: As assigned by supervisor/manager or the contract. Equipment/Technology Used (Other than Standard Office Equipment): Equipment as needed to support ITCC efforts. Physical Demands: Able to sit for long periods of time. Able to travel and/or work outside of office conditions as required. Mental Demands: Able to perform all tasks as required by contractor or supervisor. Able to multi-task. Communication Demands: Able to communicate (i.e., verbal and written) with all levels of personnel both internally and externally. Minimum Qualification Requirements (In Addition to Physical, Mental, and Communication Demands Listed Above): Education: Prefer a bachelor's degree in a related field. Experience: Prefer at least three years of related experience and/or training. Skills/Knowledge: Excellent problem-solving, interpersonal, and organization skills. Security Clearance Requirements: Active Interim Secret or Secret level clearance Required Certification: Maintain an IAT Level II certification Security + GSEC acceptable SCNP acceptable SSCP acceptable Although enforcement is currently on hold, as a government contractor we fall under the Executive Order mandating vaccination and, depending on the court decisions, we may be required to have our employees vaccinated against COVID-19. We will also be considering religious and medical exemptions on a case-by-case basis. EOE Minorities/Women/Disability/Veteran The information in the above position description indicates the general nature and level of work performed by a staff member in this job group. It should not be viewed as comprising all duties, responsibilities, and qualifications of staff members assigned to this position. Management has the right to change or delete information in the position description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

COMSEC Support position will support COMSEC Management for all cryptographic activities including managing the Cryptographic Access Program (CAP); train, manage, audit and inventory base and tenant units' COMSEC user material holdings at required intervals. The candidate requires experience in and will be required for: - Developing and implementing COMSEC criteria and requirements for inclusion in mobility, contingency, and exercise plans for the warfighter. - Conducting in depth analysis and oversight of the accountability of sensitive cryptographic materials and related COMSEC information. - Overseeing issuance of COMSEC materials. - Developing and implementing processes to maintain COMSEC inventories within the KMl program - Analyzing and supporting the preparation of written plans for emergency actions and responsibilities to ensure personnel and supported organizations are fully qualified in the execution of plans - Investigating, researching, and providing analytical analysis of COMSEC security incidents to determine the possibility of compromise to COMSEC materials and ensures documentation and reporting to appropriate channels is completed - Overseeing and verifying the destruction, receiving, issuing, transferring, and inspecting COMSEC material within stated timelines - Conducting inbound/outbound and install/storage inventories of all KOV assets. - Conducting simple, full, and annual re -keys of all F -22 aircraft cryptographic systems. - Ensuring proper handling and security of all cryptographic keying material used during the re -key process - Performing TEKDF process and KOV inventories for the F -35 aircraft General Requirements The Security Manager II plans, implements, upgrades, or monitors security measures for the protection of computer networks and information. Maintains access control, processes security information and personnel requirements, processes visit requests. Assesses system vulnerabilities for security risks and propose and implement risk mitigation strategies. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Applies fundamental concepts, processes, practices, and procedures on assignments. Performs work that requires practical experience and training. Work is performed under supervision. Years of experience: 2 -6 Location: - Hill Air Force Base, (Davis County, Utah) (1 FTE) Requirements - Top Secret/Sensitive Compartmented Information (TS/SCI) clearance - Security Plus (Sec +) Certificate - Key Management Infrastructure (KMI) Operating Account Manager (KOAM) Certified 8140 Requirements

This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom projects inside Financial Services. It's other minor responsibilities includes some web page maintenance and design for web pages inside Financial Services. The job also will require some customer service, computer desktop support, and a wide variety of technical support for Faculty, Staff, and Students via phone, e-mail, chat, walk-in, support, and desktop visits when the other techs are busy or away. You will be working in a group with other techs with varying degrees of programming and computer administration experience. This job will give you great computer repair and programming experience while giving you close proximity to your classes. Work is scheduled and done around class schedules, but you must be available for, at least, 20 hours during the week (between the hours of 7:30 am -4:00 pm, Mon-Fri). Required Qualifications Must be a current Weber State University student. C# Programing experience (Classroom or Professional) Computer setup and maintenance experience Requires skill programming in C# and SQL, some computer experience, and the ability to learn from written and oral instructions. Also requires good customer service and communication skills as well as the ability to troubleshoot a variety of computer and account issues. Web page creation and design is desired. Preferred Qualifications * Visual Studio Experience * C# Programming Experience * Past customer service experience and excellent computer troubleshooting skills. * Graphic design experience. * Database Programming knowledge Background Check? Yes Posting Detail Information Job Open Date 09/05/2025 Review Date 09/07/2025 Job Close Date 07/01/2026 Open Until Filled Quick Link for Direct Access to Posting ************************************ Notes to Applicant To apply, complete the online application and attach a resume. You may also attach a cover letter, and include the names and contact information for three references within the application. If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work. The screening of applicants will begin immediately. Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months. Criminal Background check is required as a condition of employment. This is a pooled position. Applicants are selected from the pool as positions become available. After a period of time, the pool will expire and applicants will be notified. ADA Essential Job Function ADA Essential Job Function Physical Activity of this position Extending hand(s) and arm(s) in any direction., Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. Physical Requirements of this position Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual Acuity Requirements including color, depth perception and field of vision. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection). The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Required Qualifications High School diploma or equivalent. Preferred Qualifications Prefer past customer service experience and computer troubleshooting skills

About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry. Job Summary Provides front-line technical support for hardware, software, and network issues. Handles help desk requests, installs and configures workstations, documents routine procedures, and coordinates basic repairs to keep systems running smoothly. Essential Functions Provide general technical support and perform routine processes required to insure proper completion and monitoring of tasks and provided services. Accurately document instances of software or hardware failure, repair, installation, and removal, and other work requests. Performs Help Desk support to all users in the organization, properly records, and dispatches technicians to resolve reported issues. Documents routine procedures and routinely reviews this documentation for accuracy. Performs initial software install and configuration on client workstations. Performs basic network wiring support for occasional additions or changes to network drops. Images and installs software on new computers and prepares them for assignment to users in the organization. Provides general assistance in coordinating repairs and warranty handling of computer hardware. Additional Responsibilities Support of and involvement in company, department, and/or safety policies, procedures, programs and activities. Maintenance of a clean and orderly work area. Other duties as assigned. Job Qualifications Pursuing a degree in Information Systems or Computer Science from an accredited University or College preferred. Excellent clerical skills with demonstrated attention to detail in organizing and maintaining information. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities. Experience working in a team-oriented, collaborative environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Good verbal and written communication skills are necessary. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must exert up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision. Our Benefits Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include: Access to our Employee Health Clinic for your medical needs. Comprehensive Medical, Dental, and Vision Insurance coverage. Participation in our Family First Program, emphasizing work-life balance. 401(K) plan with generous employer match to help you plan for the future. Educational Reimbursement opportunities to support your continued learning and development. Wellness Incentives to promote a healthy lifestyle. Substantial product discounts, because we value our team members as customers too. Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge. For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities. This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description At the Space Dynamics Laboratory (SDL), we take pride in and highly value our employees. The Strategic & Military Space Division delivers advanced satellite and sensor systems that support the Department of Defense and the Intelligence Community. Our division is a key component of national security, providing technological solutions and expert mission support. We are seeking a motivated mid-level Technician to join our satellite assembly, integration, and test team. The successful candidate will assist with assembly and testing of spacecraft hardware and support equipment. This position is located in North Logan, Utah. Key Responsibilities: Performs integration and test activities on spacecraft hardware and support equipment Interfaces with other disciplines (QA, machine shop, contamination control, etc.) to deliver spaceflight hardware on schedule Required Qualifications: Must be a US citizen and have an active DoD Top Secret Security Clearance and be SAP eligible Must have a high school diploma or GED Ability to see projects through from start to finish Self-motivated, dependable, and detail oriented Ability to follow written and verbal instructions Ability to identify and work through problems that may arise Proficiency in Microsoft Office products (Word, Excel, PowerPoint) Ability to work with other team members for completion of required tasks Occasional evening and weekend shifts when required by certain testing Desired Qualifications: Applicable higher education or technical training Assembly and test of small, intricate mechanical assemblies Ability to support electrical integration and test activities as needed Experience working in a cleanroom or minimizing contamination during assembly Experience with environmental testing including TVAC and vibration testing Implementation of quality processes *Salary Range $38,500 - $76,500 Salary commensurate based on education and experience This range serves as a general guideline and may vary based on factors such as role, level, location, market conditions, and individual qualifications, including job-related skills, experience, and relevant education or training. The range displayed in the job advertisement reflects the minimum and maximum target salaries across all US locations. Specific salary details for a candidate's preferred location can be provided by the recruiter or HR manager during the hiring process. Why Join SDL? *SDL offers competitive salaries and a comprehensive benefits package. Visit our Benefits Page to learn more about what we offer. SDL delivers advanced multi-domain solutions to protect national security and enable scientific discovery. Our expertise in satellites, sensors and instruments, ground systems and data processing, and autonomous systems plays a critical role in missions supporting NASA and the Department of Defense. Join our team of engineers, scientists, technicians, and business professionals in our seventh decade of delivering mission success. At SDL, we strive to uphold a culture of respect, collaboration, empowerment, and accountability. We listen with open minds, seek to understand diverse perspectives, and engage in thoughtful dialogue. We work together by sharing knowledge, involving others, and offering support. We trust and empower our team members to take ownership, act with integrity, and be accountable. Above all, we deliver on our commitments to each other and to our mission partners. The application window for this position is expected to remain open for approximately 7 days; however, it may be shortened or extended depending on business needs and the availability of qualified candidates. We encourage interested candidates to submit their applications promptly. For questions, assistance, or accommodation with the application process or the DoD SkillBridge program, please contact **********************. Powered by JazzHR OqnwJHhR1f

Apply IT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC) Department of Defense Defense Information Systems Agency DISA GLOBAL FIELD COMMAND, OPERATIONS DIVISION Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Global Field Command, Operations Division (DG3). Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Global Field Command, Operations Division (DG3). Overview Help Accepting applications Open & closing dates 12/16/2025 to 12/25/2025 Salary $114,332 to - $156,256 per year Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C., DoDI 1400.25, Volume 3006 Pay scale & grade GG 13 Locations 1 vacancy in the following locations: Scott AFB, IL Hill AFB, UT Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Sensitive Compartmented Information Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status No Announcement number CES-DISA-12848389-25KEB Control number 852449100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All U.S. Citizens. Videos Duties Help * Serves as a Battle Captain overseeing the execution of Command and Control of Defense Information Systems Network Transport, Defensive Cyber Operations, and key mission areas supporting Mission Partners, and warfighters across the globe. * Provide leadership, advice, guidance, planning, prioritization, development, management, training, and coordination to watch floor personnel. * Monitors Defense Information Systems Network health to create a timely and efficient resolution of network issues, and provides timely, accurate and relevant information/updates to impacted leadership, customers and the DISA Joint Operations Center. * As a Battle Captain, oversees a team of IT experts by leading and managing the personnel assigned to the shift. Provides guidance and direction to shift personnel to accomplish the DISA Global Field Command mission. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * Shift work hours (as applicable): (DG31) Scott AFB, I Shift Hours: Days: 0600-1430; Swings: 1400-2230; Mids: 2200-0630 (CST) Shift work hours (as applicable): (DG34) Hill AFB, UT Shift Hours: Days: 0500-1330; Swings: 1300-2130; Mids: 2100-0530 (MST) * This position requires a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance. * This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency. * This position requires the incumbent to occasionally travel away from their normal duty station to other locations within the continental United States (CONUS). * This is a drug test position requiring pre-employment and random drug testing. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. AND Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. My resume clearly demonstrates my qualifying experience Leading a professional workforce with the responsibilities of, as well as personally executing the responsibilities of Information Technology (IT) customer service, briefing senior leadership on reportable cyberspace and defensive cyberspace events as well as executing Command and Control (C2) over global network operations and incident management events. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experienceat the GG-13 grade level Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006. * Accepting this position, you may be required to serve a3 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. * Telework availability will be based upon the mission requirements and supervisory determination * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Moving costs MAY be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * Recruitment, relocation, or retention incentives MAY be authorized. * This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. * This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency. * Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. The following Competencies will be evaluated: Information Systems Network Security Leadership Technical Competence You can preview the Questionnaire here:******************************************************** Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/25/2025. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/25/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - OC/DISA GLOBAL OPERATIONS COMMAND 5534 Pryor Drive Bldg 5160 Scott AFB, IL 62225 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/25/2025. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/25/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Title: IT Support Technician Department: Information Technology (IT) Reports To: IT Director FLSA Status: Non-Exempt Hours: 40/weeks Shift: Days JOB DESCRIPTION The IT Support Technician provides first-level support for hardware, software, printing, networking, telephony, and other peripheral devices. Assists with asset management from receipt to decommissioning, as well as configuring and deploying computers and other electronic devices or systems throughout the organization. Manages IT Support tickets via phone, email, and through our ticket system. This position is deemed safety-sensitive and will adhere to all policies associated with this designation. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job. Troubleshoot technical issues Oversee the daily performance of computer systems Assists with Asset Management and device lifecycle tasks Assist in the development of training materials and procedures Assist the IT Department with end-user technical support & training Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements Protects patients and employees by adhering to infection-control policies and protocols Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility Performs other related duties as assigned REQUIRED SKILLS / ABILITIES / COMPETENCIES Knowledge of modern Windows computers and their hardware & software components Knowledge of software installation/uninstallation processes Knowledge of hardware (including peripherals) installation & removal processes Basic knowledge of telecommunications systems Ability to communicate technical concepts to technical and non-technical audiences A service-minded work ethic with a drive to meet needs and a positive, upbeat attitude when encountering ambiguity and change Ability to interact effectively with people who have widely differing backgrounds Excellent oral and written communication skills in English Excellent interpersonal and conflict resolution skills Excellent organizational skills and attention to detail Excellent time management skills with the ability to manage multiple projects at a time Strong analytical and problem-solving skills Ability to prioritize tasks Ability to act with integrity, professionalism, and confidentiality Proficiency with or the ability to quickly learn the organization's medical equipment and other technologies Proficiency with or the ability to quickly learn other software as applicable Proficiency in faxing, emailing, and Google Workspace (or similar) Must be able to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies Requirements MINIMUM QUALIFICATION Must have a High School Diploma or GED equivalent A minimum of 1-2 years of experience in diagnosing computer hardware and software issues Familiarity with the Windows Desktop environment and Standard PC peripherals Preferred, but not required: Familiarity with the design, configuration, and maintenance of modern switched computer networks ESSENTIAL JOB FUNCTIONS Regular and predictable attendance Regularly required to sit, bend, stoop, and stretch Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment Requires a normal range of hearing and eyesight to record, prepare, and communicate appropriate reports Frequently able to lift/carry up to 50-100 pounds This job's specific vision abilities include seeing and reading small print and colored wiring Prolonged periods sitting at a desk and working on a computer Must be able to access and navigate throughout the department within the organization's facilities Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, accessing necessary information, emailing, and other similar tasks WORK ENVIRONMENT FCMC operates 24 hours a day, every day of the year. The operational needs of departments may require you to be available to work all shifts, including weekends and holidays, to meet the needs of patients. Potential exposure to blood, body tissue, fluids, contagious diseases, and hazardous waste. Occasional exposure to bodily injury, loud/unpleasant noise, unpleasant odor, and emotional or physical stress. May be required to work day or night in a confined environment or in varying temperatures. May work in close proximity to moving mechanical parts and are occasionally exposed to electrical shock. May be required to travel to other facilities to obtain training/certification as necessary.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) Cybersecurity Specialist supporting the Director and Program Managers by providing a secure environment and information assurance for protection of our sensitive information and assets. Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) Cybersecurity Specialist supporting the Director and Program Managers by providing a secure environment and information assurance for protection of our sensitive information and assets. Overview Help Accepting applications Open & closing dates 11/19/2025 to 03/17/2026 Salary $88,621 to - $137,000 per year This salary reflects Rest of U.S Locality and may change based on location Pay scale & grade NH 3 Locations FEW vacancies in the following locations: Eglin AFB, FL Hanscom AFB, MA Kirtland AFB, NM Tinker AFB, OK Show morefewer locations (1) Hill AFB, UT Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number AFMC-221003-12837494-SAP Control number 850366800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This job announcement will be used to gather applications that may or may not result in a referral or selection. Duties Help Ready to unleash your potential? Come join our Air Force Nuclear Weapons Center (AFNWC) dynamic information technology cybersecurity team, working with Department of Defense (DoD) and industry leaders! Our IT/Cyber specialists solve highly complex problems and take part in a variety of projects to promote national security through nuclear deterrence. They decide what needs to be done , make sure it happens, and solve the most complex, high-risk aspects of the Intercontinental Ballistic Missile (ICBM) program - America's Nuclear Triad. MAJOR DUTIES: * Advise senior management on risk levels and weapon system security postures. * Closely monitor and oversee the application of security principles and policies, to include customer instructions and directives. * Closely plan for, monitor and oversee account and key management activities, ensuring Controlled Cryptographic Item (CCIs) and key material are operated, maintained, and disposed of appropriately. * Advise senior management on risk levels and security posture and on cost/benefit analysis of Platform IT/Operational Technology COMSEC programs, policies, processes, systems, and elements. HIGHLY DESIRED SKILLS: * Familiarity with DoD cybersecurity and infrastructure processes * Knowledge of cybersecurity principles used to manage risks related to the use, processing, storage, and transmission of information or data * Proficient in coordinated IT program management, integrating schedules and deliverables, lifecycle management, and governance across multiple projects * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk) * Knowledge of critical information technology (IT) procurement requirements * Experience in program and project management in which directly responsible for the cost, schedule and performance of a project or program Desired work roles are in the following DCWF Elements and at the following Proficiency Levels: DCWF Element: * Cybersecurity: Personnel who secure, defend, and preserve data, networks, net-centric capabilities, and other designated systems by ensuring appropriate security controls and measures are in place, and taking internal defense actions. This includes access to system controls, monitoring, administration, and integration of cybersecurity into all aspects of engineering and acquisition of cyberspace capabilities. * Cyberspace Enablers: Personnel who perform work roles to support or facilitate the functions of cyber IT, cybersecurity, cyberspace effects, or intelligence workforce (cyberspace) work roles. This includes actions to support acquisition, training and leadership activities. PROFICIENCY LEVELS: * BASIC: Familiarity with basic concepts and processes and ability to apply them with frequent, specific guidance. Must be able to perform successfully in routine, structured situations. * INTERMEDIATE: Extensive knowledge of basic concepts and processes and experience applying them with only periodic high-level guidance. Perform successfully in non-routine and sometimes complicated situations. * ADVANCED: In-depth understanding of advanced concepts and processes and experience applying these with little to no guidance. To see a list of Elements and Work Roles: (DCWF Tool Version 5.1) **************************************************************************************** Requirements Help Conditions of employment * U.S. Citizenship is required * Males must be registered for Selective Service, see Legal and Regulatory Guidance * This position is subject to provisions of the DoD Priority Placement Program * For more information on Acq Demo please go to DoD AcqDemo Homepage *********************** and Fact Sheet ***********************faq.html * Recruitment incentives may be authorized * Position may require an appropriate security clearance * Employee must maintain current certifications * This may be a drug testing designated position. The incumbent is subject to pre-employment drug testing as a condition of employment, and participation in random drug testing. * Work may occasionally require the employee to work outside the normal business hours, such as overtime or an irregular work shift. * Disclosure of Political Appointments * All federal employees are required to have direct deposit. * This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. * Individual must meet position qualification requirements IAW DoDM 8140.2 and DoDM 8140.3. * Employee is required to handle and safeguard sensitive and/or classified information in accordance with regulations to reduce potential compromise * The incumbent of this position may be required to file annual financial disclosures to ensure there are no conflicts of interest in the performance of these duties. * Employee may be required to travel occasionally away from the normal duty station in military and/or commercial aircraft to perform temporary duty assignments. * Acquisition Professional Development Program (APDP) certification and meet APDP continuing education requirements. Qualifications INDIVIDUAL OCCUPATIONAL REQUIREMENT: Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements Information Technology (IT) Management Series 2210 (Alternative A). Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. INDIVIDUAL OCCUPATIONAL REQUIREMENT: * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience is experience in Assisting with developing, operating, and modify policies to ensure local cyber activities meet mission needs; provide advice, guidance, and direction on a wide range of cybersecurity program management and administrative issues; aid with monitoring and overseeing the application of security principles and policies, overseeing account and key management activities. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. As a condition of employment, the incumbent is required to achieve and maintain foundational and residential qualifications in the specified Department of Defense Cyber Workforce Framework (DCWF) work roles and proficiency levels, IAW DAFMAN 17-1305, DAF Cyberspace Workforce Management Program. Failure to achieve these qualifications may result in reassignment, reclassification, or separation from employment This position has been designated as a Non-Critical Acquisition Position and is covered by the Acquisition Professional Development Program (APDP). The selectee must meet or be capable of achieving the APDP certification as designated by management within the defined grace period for the applicable certification level after assignment. This position also requires the employee to engage in acquisition continuous learning activities achieving 80 continuous learning points every 24 months. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: * Knowledge of an organization's information classification program and procedures for information compromise. * Knowledge of encryption algorithms (e.g., Internet Protocol Security [IPSEC], Advanced Encryption Standard [AES], Generic Routing Encapsulation [GRE], Internet Key Exchange [IKE], Message Digest Algorithm [MD5], Secure Hash Algorithm [SHA], Triple Data Encryption Standard [3DES]). * Knowledge of disaster recovery continuity of operations plans. * Knowledge of cybersecurity principles used to manage risks related to the use, processing, storage, and transmission of information or data. * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13. Interagency Career Transition Assistance Program (ICTAP): For information on

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Full Part/Time: Full time Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Information Security, Information Security Management, Information System Security Certifications: Cisco Certified Network Associate (CCNA) Security - Cisco - Cisco, GICSP: Global Industrial Cyber Security Professional - Global Information Assurance Certification (GIAC), GSEC: GIAC Security Essentials Certification - Global Information Assurance Certification (GIAC) - Global Information Assurance Certification (GIAC) Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: The primary function of an Information Technology/Information Assurance II is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: * Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. * Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. * Analyze and troubleshoot system anomalies to ensure optimum equipment performance. * Prepare system for operational use and support operational tests. * Review, prepare, and update authorization packages. * Notify customer when changes occur that might affect authorization accreditation. * Conduct cybersecurity portion of the self-inspection's checklist. * Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package. * Identify any and all vulnerabilities and implement countermeasures. * Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices. * Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration. * Provide External Information System(s) Client Support. * Perform account creations, changes, & deletions on multiple authorization boundaries. * Perform Help Desk & troubleshooting activities. * Perform Hardware/Software System Configuration, upgrades and modifications. * Perform system and network appliance patching activities. * Provide Government-Issued Laptop Support. * Assist in Media Control & Accountability activities. * Perform COMSEC account/equipment management activities. * Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware. * Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. * Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations. * Working knowledge and current relevant experience with PL2 systems; experience with PL3 & PL4 cross domain solutions is desired * Must be able to regularly lift up to 50 lbs. Experience: * 5+ years related experience. * SAP experience required. * Prior performance in roles such as System, Network Administrator or Information Technology/Information Assurance Specialists. Education: * Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years) Certifications: * IAT or IAM Level II - within 6 months of hire (Security+ CE, CCNA Security, SSCP, CySA+ etc.). Clearance Required to Start: * TS/SCI required. * Eligibility for access to Special Access Program Information * Must be willing (and able) to attain CI Polygraph. #AirforceSAPOpportunities The likely salary range for this position is $92,735 - $125,465. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA UT Ogden Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

We are seeking a detail-oriented IT Contractor to assist with the decommissioning of office IT equipment. This short-term role involves inventorying, disconnecting, packing, and preparing technology assets for relocation, recycling, or secure disposal. The ideal candidate will have a basic understanding of IT hardware and strong organizational skills. Key Responsibilities: Inventory and document all IT equipment (e.g., desktops, monitors, printers, networking gear). Disconnect, label, and pack equipment safely for relocation or disposal. Remove and wipe hard drives from desktops/laptops in accordance with data security procedures. Coordinate with IT leads to ensure compliance with company offboarding and decommissioning protocols. Organize and stage equipment for vendors or e-waste pickup. Maintain clear records of asset disposition and status updates. Identify and report any missing, damaged, or unaccounted-for devices. Requirements: 1-3 years of hands-on IT support or desktop technician experience preferred. Familiarity with standard office IT equipment and basic network components. Ability to lift and move equipment up to 50 lbs. Strong attention to detail and ability to follow structured procedures. Excellent communication and coordination skills. Reliable transportation (if travel between offices is required).

Delaware Nation Industries is dedicated to providing comprehensive support to the U.S. Air Force at Hill Air Force Base, UT. Our Helpdesk Specialists are essential in ensuring the efficient operation of IT systems that support various research programs and initiatives within the organization. Responsibilities: Resolve and satisfy communications and IT issues and requirements to include support for all base users and/or devices. Respond to all customer calls and tickets for support with the objective of resolving 75% or more of the calls/tickets on first contact. Respond to NIPR and SIPR customer support requests in a professional and courteous manner. Create tickets (incident and/or work orders) for NIPR and SIPR issues received via telephone, web portal, and/or email and document tickets in detail through the Automated Information System (AIS). Use Government provided remote-support software tools to access customer end devices to resolve and/or complete customer tickets. Participate in the development, administration, and maintenance of a knowledge database work management support tool by writing and verifying knowledge articles, as required. Analyze and determine software and/or hardware configurations. Identify trends, create mater tickets for outages, and ensure the Communications Focal Point (CFP) has situational awareness. Other duties assigned by supervisor/manager or the contract. Requirements 2+ years of relevant experience in IT support or helpdesk roles. Active Security clearance (Secret or higher). Possession of a current Security+ certification (or 8570 equivalent). Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description IT LAN Admin PC/LAN Admins must have the ability to physically represent IT and communicate to the customer effectively. What you'll do: Maintain, troubleshoot, and assist in upgrading the physical and wireless networks within the facility. Maintain, troubleshoot, image, and order user laptops, desktops, and workstations. Ability to setup and troubleshoot conference room equipment. Ability to take direction from others within IT and communicate effectively between users and global I.T. Teams. Ability to configure and troubleshoot Apple iPhones and iPads. Ability to configure and troubleshoot Adnroid devices. Interact with business users daily and troubleshoot computer and application issues. Ability to troubleshoot and install network attached printers and manufacturing AIAG label printers. Ability to troubleshoot and install manufacturing barcode scanners. Must participate in internal and external auditing for I.T. What is required: High school diploma or bachelor's degree required. 0-5 years of related experience. Troubleshooting skills, quick learning, ability to work under stressful load, multitasking. Availability to work on site Experience with Microsoft Active Directory would be beneficial. Experience with Microsoft SCCM would be beneficial. Experience with Microsoft Server Operating System would be beneficial. Experience with Linux Operating System would be beneficial. Experience with installing and replacing computer hardware components would be beneficial What's in it for you: •Attractive compensation package •Recognition awards, company events, family events, university discount options and many more perks. •Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Information Security, Information Security Management, Information System Security Certifications: Cisco Certified Network Associate (CCNA) Security - Cisco - Cisco, GICSP: Global Industrial Cyber Security Professional - Global Information Assurance Certification (GIAC), GSEC: GIAC Security Essentials Certification - Global Information Assurance Certification (GIAC) - Global Information Assurance Certification (GIAC) Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: The primary function of an Information Technology/Information Assurance II is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update authorization packages. Notify customer when changes occur that might affect authorization accreditation. Conduct cybersecurity portion of the self-inspection's checklist. Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package. Identify any and all vulnerabilities and implement countermeasures. Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices. Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration. Provide External Information System(s) Client Support. Perform account creations, changes, & deletions on multiple authorization boundaries. Perform Help Desk & troubleshooting activities. Perform Hardware/Software System Configuration, upgrades and modifications. Perform system and network appliance patching activities. Provide Government-Issued Laptop Support. Assist in Media Control & Accountability activities. Perform COMSEC account/equipment management activities. Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations. Working knowledge and current relevant experience with PL2 systems; experience with PL3 & PL4 cross domain solutions is desired Must be able to regularly lift up to 50 lbs. Experience: 5+ years related experience. SAP experience required. Prior performance in roles such as System, Network Administrator or Information Technology/Information Assurance Specialists. Education: Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years) Certifications: IAT or IAM Level II - within 6 months of hire (Security+ CE, CCNA Security, SSCP, CySA+ etc.). Clearance Required to Start: TS/SCI required. Eligibility for access to Special Access Program Information Must be willing (and able) to attain CI Polygraph. #AirforceSAPOpportunities The likely salary range for this position is $92,735 - $125,465. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA UT Ogden Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description BTECH is looking for a skilled IT support Specialist to join our Information Systems department. We are looking for a successful individual with the technical skills that can maintain essential IT operations. This position is critical in ensuring a smooth and productive technology environment for our faculty, staff, and students. The ideal candidate will possess excellent technical skills, strong problem-solving abilities, and a commitment to outstanding customer service in an academic setting. Duties: This position requires extensive hands-on interaction with faculty and staff. As a result, this position requires physical presence to complete the essential duties found below. Assist in providing computer/network support relating to software and hardware problems reported by users. Train employees on both software and hardware as needed Maintain adequate knowledge of operating systems and application software to provide high levels of support to users. In particular this position will help with the installation, maintenance, operation and troubleshooting of CAE Healthcare simulation software Install, configure, and support workstation software, hardware, printers, and phones Add and maintain users on the network; assigning application access, ensuring security Install, maintain, configure, server software and hardware Assist in installation of workstations and other hardware on the network Identify privacy and security concerns, implement security technologies Participate in department meetings, providing input and suggestions Assist in gathering bid prices on equipment and supplies as needed Provide written documentation Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information so they can service the member in the fastest and most efficient manner possible Keep up to date in industry trends and technologies. Testing new technologies Monitor network traffic and make recommendations accordingly Ability to lift and transport computer equipment such as desktops, monitors, printers, and other hardware (up to 60 lbs.) Ability to perform physical tasks such as bending, crouching, climbing ladders, or reaching in tight spaces for cable management or hardware installation. Carry out other such duties as may be assigned or requested Skills and qualifications: IT Certificate or degree, plus two years' experience in computer and software networks; or equivalent education/experience in the information technology field A+ and Net+ certification preferred, security+ welcomed Some EntraID, VMWare experience is a plus Excellent troubleshooting and analytical skills Ability to adapt and learn new technologies Effective communication skills, including speaking, writing, and active listening Great customer service and interpersonal skills. Positive attitude Ability to work independently as well as in a team environment, and great work ethic Attention to detail Job Posted by ApplicantPro