Help desk analyst jobs in Pittsburgh, PA - 275 jobs
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Lock Desk Associate
First National Bank of Pennsylvania 4.5
Help desk analyst job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Lock Desk Associate 1
Business Unit: Mortgage Administration
Reports to: Supervisor of Secondary Market Operations
Position Overview:
This position is primarily responsible for confirming the accuracy of rate lock loan attributes, including but not limited to rate and fees, and clear specific alerts on loan files. Ensure locks follow all guidelines and fee structures of the bank and agencies (Fannie Mae, Freddie Mac, HUD, Federal Home Loan Bank) and private investors. They will additionally be responsible for processing loan fundings from investors once loan is sold and upload loan files to be sent to the servicing system.
Primary Responsibilities:
Confirm locks are completed in an accurate and efficient manner.
Stay up to date with all agency and investors guidelines, including Fannie Mae, Freddie Mac, HUD, Federal Home Loan Bank and Private Investors.
Communicate with the Mortgage Loan Originators to determine loan and lock status.
Clear basic rate lock comparison screens that do not affect pricing or loan integrity when requested from various mortgage staff.
Review and input Service Retained/Released loan fundings in the LOS. Service Released fundings will also be processed in servicing system. Transfer of Servicing documents will be prepared and sent.
Compile electronic loan file to be sent to servicing system once loans are funded with investors.
Required to complete both internal and external general banking and mortgage banking norms and practices.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Knowledge of compliance issues, secondary market and job-related policies and procedures.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$35k-43k yearly est. 4d ago
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Deployment Technician
Teksystems 4.4
Help desk analyst job in Pittsburgh, PA
*IT Deployment Technician* Entry Level | OnSite | FullTime *Overview* A dependable and professional IT Deployment Technician is needed to support our client within the Pittsburgh area. This role plays a key part in delivering consistent, highquality service as the organization shifts from projectbased work to a longterm program model. The ideal candidate is reliable, customerfocused, and comfortable working independently in fastpaced environments.
*Responsibilities*
* Perform weekly device installations for new hires, including setup, configuration, and equipment swaps.
* Conduct periodic device refreshes and ensure end users are comfortable with their equipment.
* Support additional deployment projects when not assigned to primary account work.
* Deploy devices for new site builds and construction environments, typically with minimal user interaction.
* Participate in annual refresh initiatives involving handson technical deployment tasks.
* Maintain a professional appearance and deliver excellent customer service at all times.
* Communicate clearly with both clients and internal teams to ensure smooth operations and timely updates.
*Requirements*
* Minimum of 1 year of experience in IT deployment or a related technical field.
* Strong dependability, punctuality, and ability to manage multiple priorities.
* Friendly, professional demeanor with strong communication skills.
* Ability to work independently and follow established processes.
* Familiarity with device installation, configuration, and refresh procedures.
*Key Skills*
* Deployment
* Technical support
* Hardware installation and repair
* Troubleshooting
* Customer service
* Desktop and device imaging
* General IT support
*Additional Qualifications*
* Experience with hardware support and device deployment.
* Strong customerservice mindset and ability to interact professionally with end users.
* Willingness to adapt to changing priorities and support various project needs.
*Job Type & Location*
This is a Contract to Hire position based out of Pittsburgh, PA.
*Pay and Benefits*The pay range for this position is $18.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Pittsburgh,PA.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-24 hourly 1d ago
IT Help Desk Analyst - Center Township, PA
Ardex Americas 3.7
Help desk analyst job in Center, PA
ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do.
POSITION: IT HELPDESKANALYST
We are immediately hiring an IT HELPDESKANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive.
This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you.
Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport.
What you will do:
* Respond to IT support requests from employees.
* Troubleshoot and fix hardware and software problems.
* Provide excellent customer service and quick resolutions.
* Escalate complex issues to senior IT staff when needed.
* Set up and configure computers and other devices.
* Keep track of PCs, Laptops, cell phones, and other IT assets.
* Share updates and solutions with users and teams.
* Stay current on IT tools and systems.
* Prioritize and manage multiple support requests.
* Document issues and resolutions clearly.
Experience and Skills:
What you will bring to ARDEX:
* Experience in IT support and using ticketing systems (Freshdesk is a plus).
* Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue.
* Basic knowledge of digital marketing, social media, and CRM tools is helpful.
* Strong problem-solving and communication skills.
* Understanding of networking basics (Wi-Fi, VPN, IP addresses)
* Ability to manage multiple tasks and prioritize based on urgency.
* Team player with a proactive attitude.
* Comfortable with change and eager to learn.
* German language skills are a plus.
* Willingness to travel occasionally to other ARDEX locations to provide support.
Education
* Associate's degree in information technology and/or relevant work experience.
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families.
* 401(k) with Company Match to help you save for retirement.
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for associate and bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$32k-46k yearly est. 11d ago
Dynamic PC Support
Worldwide Techservices 4.4
Help desk analyst job in Pittsburgh, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$40k-58k yearly est. 8d ago
Computer Field Technician
Bc Tech Pro 4.2
Help desk analyst job in Pittsburgh, PA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-42k yearly est. 1d ago
Help Desk Analyst
All Lines Technology 3.3
Help desk analyst job in Cranberry, PA
The analyst will perform first level IT support, incident resolution. *THIS IS A PART-TIME POSITION.* The analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures methodically. Excellent customer care and a team mentality are essential to success in this position. The analyst will work with end users through email and telephone, and work within our ticketing system to understand and record incidents. The analyst will perform NOC duties including observing and handling alerts. The successful analyst will maintain focus on continual service improvement, career development, and learning.
Duties Include:
• Follow prescribed procedures to quickly return users to work.
• Establishing remote connectivity to end user machines and performing remediation for end users.
• Working to maintain individual and team goals for speed of answer, response to alerts and emails.
• Working within many different industries and software to resolve technical issues for end users.
• Performing technical support for devices, PCs and Macs.
• Quickly and appropriately diagnose when an incident should be escalated to a higher tier of support.
• Logging tickets in our ticketing system.
• Communicate with end users via telephone and email.
• Monitor and respond appropriately to alerts.
• Communicate effectively via oral and written capability.
• Excellent customer relations and interpersonal skills.
• Use of a knowledgebase to perform consistent fixes as per designated procedure and to capture new knowledge.
• Maintaining a positive, service-oriented attitude.
• Ongoing learning and training.
Qualifications:
• Ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment (e.g., cables, terminals, keyboards, etc.) and possess good mechanical/electrical ability. Able to identify source of equipment malfunctions.
• Ability to communicate orally with technical and non-technical personnel; able to follow oral and written instructions; and possess the ability to read and interpret documents such as operating, maintenance instructions, and procedure manuals. Ability to correspond professionally with users via phone and email.
• Must be able to think logically and analytically and make decisions based on good judgment.
• Must be able to consistently follow documented procedures for incident resolution.
• CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred.
Education/Experience:
• High School or GED diploma.
• CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred.
• Flexibility to work a rotating shift schedule based on business need across our 24x7x365 operation.
• Experience working as a customer service representative or helpdeskanalyst is a plus.
• Experience working for a Managed Service Provider (MSP) is a plus.
• A+ and Network+, or the ability to acquire both within 1 year of employment.
• Previous experience with N-Able, PRTG and/or other RMM solutions is a plus.
$33k-41k yearly est. Auto-Apply 6d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Help desk analyst job in Pittsburgh, PA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$68k-93k yearly est. 11d ago
Application & Technical Support Specialist III
Calderys Career Opportunities
Help desk analyst job in Pittsburgh, PA
HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III.
The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility.
Responsibilities
• Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments
• Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need
• Developing business cases for new product development; creating, executing and tracking new product launch plans
• Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars
• Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives
• Assisting in product rationalization, product portfolio modifications and shape standardization
Requirements
• The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales.
• Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field
• Requires knowledge of refractory products, installation methods, construction skills and customer applications
• Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise
• Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization
• Requires the ability to work effectively in a team environment
• Requires strong analytical, strategic thinking and business problem solving skills
• Requires project management skills and the ability to coordinate multi-department projects
Physical and Environmental Requirements
• Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling
• Lifting: Requires lifting up to 50 pounds less than 1/3 of time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus
• Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.
$39k-70k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Edgeworth 3.2
Help desk analyst job in Pittsburgh, PA
New World. New Problems. New Solutions.
Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets.
Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem.
Position: Support Specialist
Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered.
Travel: None. This position is onsite, in-office.
Hours: This position requires a rotating shift to support a 24/7/365 operation.
Job Type: Full-time
Essential Job Function and Responsibilities:
Investigate and troubleshoot networking, security equipment, and operating system errors.
Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities.
Utilize tools to investigate and categorize events based on their severity/impact.
Analyze alerts and reports to identify potential incidents and vulnerabilities.
Prepare and maintain detailed reports, documentation, and notation of actions performed.
Collaborate to Identify opportunities to enhance monitoring and response processes.
Contributes to the development of playbooks, procedures, training, and documentation.
What's in it for you? Why work for Edgeworth:
We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work.
Benefits:
Top-tier compensation
Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching)
Training & Education Assistance
Paid Time Off (PTO)
Salary Description
$27/hour
We look forward to the possibility of you joining our team.
Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday.
EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce.
Edgeworth Security utilizes e-Verify to check employment authorization.
Requirements
Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to:
Required Skill(s):
2+ years of experience in technical support and/or network support position.
Network protocols (TCP/IP, DHCP, DNS, etc.)
Networking and configurations (Switching, routing, firewalls)
Windows & Linux Operating Systems
Strong technical background with specific knowledge in servers or networking
Strong analytical skills, initiative, and the ability to work under pressure
Detail oriented and organized approach while working in a ticketing system
Preferred Skill(s):
Virtualization technologies (VMWare, Hyper-V, etc.)
Security Applications (SentinelOne, Ironscales, Sublime, etc)
Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.)
Scripting knowledge and syntax (PowerShell, Python, SQL)
Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta)
Preferred certifications include MCSA, CCNA, Security+, and/or Network+
Bachelor's degree in computer science, Information Security, or a related field is valued but not required
Salary Description $27/hour
$27 hourly 60d+ ago
IT SUPPORT TECHNICIAN
A.C. Coy 3.9
Help desk analyst job in Canonsburg, PA
Job Type: Full Time / Contract to Hire
Work Authorization: No Sponsorship
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am).
Responsibilities
Operations team provides 24X7X365 on-site support
Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
Perform equipment/network/fiber/copper installs and decommissions
Handle production changes and system turnovers
Third shift (11pm - 7am) Tuesday - Saturday
Qualifications
Education:
Bachelor's degree - Preferred
Experience Required:
IT Service Desk or Operations support - 5 -10 years
Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years
Installation and decommissioning of equipment/network/routers/servers - 1+ years
Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
$64k-105k yearly est. Auto-Apply 7d ago
IT Technician
Tandem Foods
Help desk analyst job in Pittsburgh, PA
We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users
Key Responsibilities
Provide technical support for end users via phone, email, or in person
Troubleshoot and resolve hardware and software issues in a Windows environment
Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers
Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls
Maintain asset inventory and ensure compliance with IT policies and procedures
Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms
Creating and maintaining user accounts in Microsoft 365/Active Directory
Document technical procedures, system configurations, and best practices
Assist in the administration and support of the company's ERP system
Collaborate with other IT staff to implement system upgrades and improvements
Qualifications
Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field
Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA
2-5 years of experience in an IT support role or similar
Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching)
Experience working with Microsoft 365 including Exchange, SharePoint, and Teams
Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics)
Excellent troubleshooting, problem-solving, and analytical thinking skills
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently, perform research, and manage multiple priorities
Self-motivated with a strong desire for continuous learning and professional growth in the IT field
Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries
Warehouse & Production
$36k-70k yearly est. 35d ago
DESKTOP SUPPORT
Artech Information System 4.8
Help desk analyst job in Washington, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desktop Support Representative Distributed Client Services
Location:
WASHINGTON,PA
Duration:1+ year (with possible extension)
Skills Overview
Deskside Support Tech. Must be experienced in DESKSIDE support
Win7/Win XP OS support. Troubleshooting
Office 2003/2007/2010 support
end user trouble shooting skills
Installation, configuration and maintanence of windows, hardwares and softwares.
Desktop and laptop installation ,configuration and upgradation
Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
$39k-51k yearly est. 1d ago
Helpdesk Technician
444&&Polarsonpweh
Help desk analyst job in Pittsburgh, PA
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
$33k-48k yearly est. 60d+ ago
Production & Logistics Support Technician
Saxonburg 3.9
Help desk analyst job in Saxonburg, PA
The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
Experience with shipping/receiving processes.
Prior manufacturing, warehouse, or production experience
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$62k-101k yearly est. Auto-Apply 11d ago
Production & Logistics Support Technician
Luxfer Magtech-Saxonburg
Help desk analyst job in Saxonburg, PA
Job DescriptionProduction & Logistics Support Technician The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
Experience with shipping/receiving processes.
Prior manufacturing, warehouse, or production experience
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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$51k-90k yearly est. 12d ago
Production & Logistics Support Technician
Luxfer Holdings PLC
Help desk analyst job in Saxonburg, PA
Saxonburg, PA The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
* Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
* Maintain a clean, organized, and safe work area in compliance with company safety policies.
* Perform basic troubleshooting and quality checks to ensure product consistency.
* Document production activity accurately in logs, systems, or work orders.
* Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
* Prepare, package, and label materials according to customer specifications and internal standards.
* Ensure accuracy of packaging documentation and labeling requirements.
* Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
* Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
* Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
* Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
* Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
* Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
* Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
* Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
* Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
* Complete cross-training to ensure flexibility across assigned areas.
* Support other operational tasks as assigned.
Required Skills & Qualifications
* High school diploma or equivalent.
* Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
* Basic computer/data entry skills.
* Strong attention to detail and organizational skills.
* Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
* Experience with shipping/receiving processes.
* Prior manufacturing, warehouse, or production experience
* Familiarity with packaging and labeling procedures.
* Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$51k-90k yearly est. 11d ago
IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing)
NTT Data North America 4.7
Help desk analyst job in Pittsburgh, PA
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA's Client is seeking a dynamic and results-driven IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing) with strong leadership, multitasking, and organizational skills. The ideal candidate will have extensive experience in data integration, and manufacturing and supply chain operations, preferably within the pharmaceutical or life sciences domain.
This role will manage digital supply chain transformation initiatives, collaborating with global IT, operations, and quality teams to ensure project delivery excellence, regulatory compliance, and process optimization. The position requires working hours that support the EST time zone.
Key Responsibilities
+ Project Leadership: Deliver end-to-end project execution from initiation to closure across supply chain and digital integration initiatives (5+ years).
+ Strong Program & Multi-Tasking Management: Oversee multiple concurrent workstreams, ensuring deadlines, scope, and quality standards are consistently met.
+ Manufacturing & Supply Chain: Partner with manufacturing and operations teams to enhance production planning, logistics, and fulfillment processes using SAP and other tools.
+ Data Integration: Lead data migration and system integration projects using ETL tools, middleware, APIs, or EDI (3+ years).
+ Pharma Domain Compliance: Ensure GxP, FDA, and CSV compliance in project delivery within validated systems (3+ years).
+ Stakeholder Management: Engage effectively with global business units, vendors, IT, QA, and leadership to align expectations, manage risks, and drive communication (5+ years).
+ Project Governance: Manage project risk, cost, and scope using PM tools and governance frameworks (5+ years).
Required Skills & Qualifications
Skill Area
Experience
Details
+ Supply Chain & Manufacturing
+ 5+ years
+ Strong understanding of manufacturing processes, logistics, and end-to-end supply chain management
Data Integration Projects
+ 3-4 years
+ Experience with API, EDI, ETL pipelines, or middleware tools
Pharma / Life Sciences Domain
+ 3+ years
+ Knowledge of GxP, FDA, CSV compliance and validated systems
Project Management
+ 5-7 years
+ Proven delivery using Agile/Waterfall/hybrid models; PMP/Scrum/Prince2 preferred
Stakeholder Engagement
+ 5+ years
+ Experience managing cross-functional global teams
Kinaxis (Advantageous)
-
Experience with Kinaxis RapidResponse or similar supply chain planning tools is a plus
Tools Proficiency
-
MS Project, JIRA, Excel, PowerPoint for planning and reporting
Time Zone Support
-
Must be available to work during EST business hours - Atleast till 2 PM EST
Nice-to-Have Skills
+ Experience with SAP MDG or S/4HANA migration
+ Exposure to serialization, cold chain, or logistics automation systems
+ Knowledge of Lean Six Sigma or continuous improvement methodologies
+ Understanding of data governance frameworks
Education
+ Bachelor's degree in Engineering, Supply Chain, Computer Science, or related field (Master's preferred)
+ Professional certification such as PMP, Scrum Master, or Prince2 highly desirable
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($45.12 - 50.15/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
$45.1-50.2 hourly 6d ago
Information Technology Technician
California University of Pennsylvania 3.9
Help desk analyst job in California, PA
Posting Number S341P Posting Text Job Title Information Technology Technician Type of Employment Full Time Bargaining Unit AFSCME Full-Time/Part-Time FLSA Salary Range $51,971 Position Classification IT Technology Support Department Information Technology
Posting Text
Job Summary / Basic Function
Works directly with the Manager of Technology Support Services and the Senior Technology Support Analysts to implement common IT support services. Responsible for researching and resolving a high volume and a wide variety of information technology problems and issues directed to the IT Support Center and appropriate related units. Performs tier 1 and tier 2 level IT support services. Maintains broad expertise of computer hardware and software, administrative computing standards and academic computing standards. Participates in the evaluation, selection, design, and development of tools to support IT Services operations and IT Services customers. Participate in projects as needed. Supervises and trains student assistants. Provides recommendations for hardware and software purchases. Travel as needed to other campuses or remote sites.
Responsible for the daily support and operation of services such as the IT Support Center and related units. Responsible for researching and resolving a high volume and wide variety of information technology problems and issues directed to the IT Support Center. Works closely with Senior Technology Support Analysts to provide production support for all information and application systems. Interacts with external vendors and other departments as needed to resolve IT issues.
Recommends enhancements and maintains accurate content within the common helpdesk application. Function as an intermediary between the faculty, staff and administration users and the IT staff, other departments, outside vendors and contractors, as requested.
Develops and maintains detailed knowledge about all technologies utilized. Including a full spectrum of application systems, microcomputer hardware and software, Scripting languages, e-mail systems, operating systems, and local area networks. Provides recommendations for pc hardware and software purchases, , and technical facility maintenance/operation. Recommends enhancements and maintains accurate content within the common helpdesk application.
Collaborates with the Senior Technology Support Analysts, employees and students to understand the information technology services and needs. Coordinate and/or provide office workgroup training and IT related training sessions and develop training and knowledgebase materials.
Completes independent studies, attends training courses, reads pertinent industry publications, and participates in related electronic forums to stay current with new technologies, business processes, and regulatory matters.
Required Skills, Knowledge & Abilities Minimum of Education / TrainingRequired Education Summary
An associate's degree in any information technology field; or Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or An equivalent combination of experience and training.
Preferred Qualifications
* B.S. Computer Science, Management Information Systems, or related work experience in field.
* Minimum 3 years relevant information technology support experience in a higher education environment.
Physical Demands Work Location Edinboro Campus Is travel to other PennWest campuses required for this position? If so, how often?
No.
Work Hours 8am - 4pm Monday-Friday Posting Date 01/13/2026 Closing Date 01/28/2026 Open Until Filled No Diversity Statement
PennWest University's Office of Community, Opportunity, Responsibility, and Engagement (CORE) provides strategic leadership in fostering a campus environment grounded in dignity, belonging, and opportunity for all students, faculty, and staff. Through comprehensive programs and collaborative partnerships, CORE advances student success, cultivates academic and leadership development, and strengthens community engagement in alignment with the university's mission.
ADA Statement
To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, ADA Coordinator, ***********************; ************. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
EEO Statement
Pennsylvania Western University of Pennsylvania is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct inquiries to the Title IX Coordinator, 423 Becht Hall Clarion Campus 16214-1232; email *********************** or phone ************. Inquiries may also be directed to the Director of the Office for Civil Rights, Department of Education, 330 Independence Avenue, SW, Washington, DC 20201.
$52k yearly 5d ago
IT Help Desk Analyst - Center Township, PA
Ardex Americas 3.7
Help desk analyst job in Aliquippa, PA
Job Description
ARDEX Americas has been setting the standard in high-performance buildingmaterials for over 75 years. From advanced flooring systems to innovative tileand stone installation solutions, we deliver products that shape the future ofconstruction. Join a global leader where innovation meets sustainability-andwhere our people are the foundation of everything we do.
POSITION: IT HELPDESKANALYST
We are immediately hiring an IT HELPDESKANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive.
This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you.
Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport.
What you will do:
Respond to IT support requests from employees.
Troubleshoot and fix hardware and software problems.
Provide excellent customer service and quick resolutions.
Escalate complex issues to senior IT staff when needed.
Set up and configure computers and other devices.
Keep track of PCs, Laptops, cell phones, and other IT assets.
Share updates and solutions with users and teams.
Stay current on IT tools and systems.
Prioritize and manage multiple support requests.
Document issues and resolutions clearly.
What you will bring to ARDEX:
Experience in IT support and using ticketing systems (Freshdesk is a plus).
Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue.
Basic knowledge of digital marketing, social media, and CRM tools is helpful.
Strong problem-solving and communication skills.
Understanding of networking basics (Wi-Fi, VPN, IP addresses)
Ability to manage multiple tasks and prioritize based on urgency.
Team player with a proactive attitude.
Comfortable with change and eager to learn.
German language skills are a plus.
Willingness to travel occasionally to other ARDEX locations to provide support.
Education
Associate's degree in information technology and/or relevant work experience.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$32k-46k yearly est. 13d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Pittsburgh, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a help desk analyst earn in Pittsburgh, PA?
The average help desk analyst in Pittsburgh, PA earns between $26,000 and $61,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.
Average help desk analyst salary in Pittsburgh, PA