Help desk analyst jobs in Rochester, MN

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Title: STUDENT: IT Support Associate/IT VP Area: VP - CFO Department: Information Technology $13.00 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: To deliver front-line technical assistance to faculty, staff, and students by troubleshooting basic technology issues, resolving common hardware and software problems, and escalating more complex concerns to full-time IT staff when necessary. Key Responsibilities: * Provide a high level of customer service to staff, faculty, students, and outside customers * Troubleshoot and resolve computer hardware/software issues in a timely manner over the phone, in person, or using a remote-control application * Utilize various software tools and application to resolve end-user issues * Create and update knowledgebase articles * Assist with technology-related questions and issue * Assist with sound and video as needed * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Strong technical and troubleshooting skills with Windows and Mac operating systems * Desire to learn more about technology * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings as needed. * Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities. * Background Check: Must pass initial background check as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=33ce47f1fa17a60744a**********dfb&postfix=1_1">

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

1.0 FTE Day Shifts Starting pay: $26.33 - $32.91 At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. * Medical Insurance * Dental Insurance * Vision Insurance * Basic Life Insurance * Tuition Reimbursement * Employer Paid Short-Term Disability and Long-Term Disability * Adoption Assistance Plan Qualifications * Two-year degree or relevant IT certification with at least one year of proven work experience supporting IT systems * Working knowledge of Microsoft operating systems and Microsoft Office applications * Ability to evaluate, learn, and become proficient with new software and technologies quickly * Advanced troubleshooting skills for application and hardware analysis * Experience with Active Directory or other domain-based environments * Experience with Service Desk ticketing and knowledge base systems * Experience with IT security concepts and access controls * Technical certifications preferred Job Responsibilities * Provides technical support for hardware, software, and network-related issues, including Windows operating systems, Microsoft Office, telecom and other business applications. * Troubleshoots and resolves connectivity issues for wired and wireless networks. * Performs break/fix repairs for PCs, peripheral devices, telecom and other IT hardware. * Documents, tracks, and resolves support requests using the Service Desk ticketing system. * Performs software and firmware patching, updates, and system maintenance. * Uses automation, encryption, security, and inventory tools to maintain system health and compliance. * Creates and maintains documentation of system configurations, processes, and environmental changes. * Deploys, configures, and maintains workstations, peripherals, and other equipment, including during moves, upgrades, construction and remodels. * Assesses and recommends new software and hardware for organizational use. * Supports end users in branch clinics and remote locations, providing on-site assistance as needed. * Maintains professional communication, excellent customer service, and effective public relations in all interactions. * Prioritizes and manages workload independently in a fast-paced environment, applying an analytical approach to problem solving. * Performs other duties as assigned.

The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.

The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Summary/Objective High Bar Brands (HBB), a private equity-owned manufacturing company, is seeking an IT Infrastructure & Security Specialist to support enterprise security operations, vendor coordination, and compliance initiatives while providing hands-on presence at the Owatonna facilities. This is a ground-level opportunity to join a growing IT department with potential for professional growth. The role will play a critical part in reducing reliance on local MSPs, improving vendor accountability, and ensuring audit readiness for ISO 27001 and TISAX. Key ResponsibilitiesInfrastructure & Security Execution Verify Global MSP execution of core controls (patching, endpoint protection, backup validation, monitoring) and maintain audit-ready evidence. Manage endpoint lifecycle including onboarding/offboarding, device provisioning/return, and upgrade/refresh cycles. Build and maintain a device lifecycle roadmap and processes across facilities to ensure predictable refresh cycles and consistent hardware standards. Provide infrastructure support across all sites, with regular onsite presence at Owatonna and coordination with other facilities as needed. Act as the escalation point for issues the Global MSP cannot resolve remotely, helping reduce reliance on local MSPs and ensuring consistent standards. Manage Microsoft 365 user administration (adds, edits, offboarding) and take ownership of licensing - tracking usage, reallocating seats, and driving cost optimization during renewals and enterprise agreement negotiations. Vendor & Issue Coordination Serve as the primary coordination point between IT vendors for infrastructure and security services, including escalation when issues fall between providers. Proactively manage vendor relationships to ensure service quality, documentation accuracy, and alignment with enterprise standards. Validate vendor deliverables (e.g., patch compliance, backup restores) and lead sessions when multiple providers are engaged. Track recurring issues and work with vendors to identify and implement process improvements. Communicate vendor performance, risks, and status updates to the CIO and business stakeholders. Compliance Support Translate compliance requirements into technical tasks and controls and maintain an audit-ready evidence library aligned to both compliance and operational needs. Ensure Global MSP vulnerability scans and remediation activities are completed on schedule, verified for accuracy, and consistently documented. Collect and maintain ISO 27001/TISAX evidence (e.g., patch logs, onboarding/offboarding records, vendor performance reports) and track remediation actions. Required Skills and Abilities Strong knowledge of IT infrastructure, Microsoft 365, and Windows endpoint environments. Experience coordinating with MSPs and managing vendor relationships. Familiarity with cybersecurity principles and control frameworks (e.g., ISO 27001, NIST). Strong documentation and organizational skills to support compliance. Effective troubleshooting, communication, and stakeholder collaboration abilities. Preferred Education and Experience Diploma or degree in Information Technology, Cybersecurity, or Network Administration. Certifications such as CompTIA Security+, Microsoft Certified: Security Administrator, or ISO 27001 Implementer. 3-6 years of experience in IT operations, infrastructure, or cybersecurity roles. Experience supporting compliance initiatives in regulated or audited environments (e.g., manufacturing, ISO/TISAX). Disclaimer Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. AAP/EEO Statement As an equal employment opportunity company, we value the diversity of individuals, ideas, perspectives, insights, and values, and what they bring to the workplace. Applications are welcome from all qualified candidates. regular onsite support at Owatonna facilities, 1-3 days/week; quarterly travel to other facilities may be required

The City of Rochester welcomes applications for IT Analyst Rochester Public Utilities *********** RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota. RPU serves over 57,000 electric customers and 41,000 water customers in a 60 square mile service area and has revenues nearing $161 million annually. Limited Term Appointment This position anticipated to last 18 - 24 months to support the City of Rochester's implementation of a new Enterprise Recourse Planning software. This role is contingent upon the availability of allocated funds, as well as favorable performance by the incumbent. Nature of Work This position is responsible for developing, implementing and supporting software application systems. Responsibilities include business process analysis; project management; software application design, implementation and support; data analysis and reporting. Pay The 2025 starting salary range is $82,338 to $96,868 with advancement to $121,086. The City of Rochester will not sponsor or transfer visas for this position including F1 OPT STEM. To have your application considered in the first round of application review, apply before December 29th, 2025 The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work. We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community. It takes us all working together DUTIES AND RESPONSIBILITIES The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment. * Work closely with stakeholders to understand, document and communicate requirements and expectations. * Work effectively with users to ensure that open communications are maintained. * Provide guidance regarding business process and technical feasibility. * Provide ongoing status reports to users to ensure that user expectations are being met. * Manage projects effectively following IT Project Management requirements and best practices. * Lead and participate in projects throughout the organization. * Effectively plan, execute, and close projects to successful outcome. * Effectively document, update and report throughout the project lifecycles, including project definition, scope, deliverables, budget, timeline, work breakdown structure, risks, constraints. * Facilitate communications throughout the project lifecycles, e.g., meetings, updates, schedules, charts, reports, etc. * Design applications and solutions. * Review and analyze business processes. * Provide recommendations based on research and applications knowledge that will improve the effectiveness, efficiency, and security of the business process in alignment with customer requirements and expectations. * Identify guidelines to be used for preparing specifications and implementation schedules. * Prepare specifications and implementation. * Prepare specifications for presentation and output, workflow, business rules and data management based upon the design guidelines. * Ensure that specifications meet internal standards and user approval. * Prepare implementation scope, budgets, and timelines based upon detail specifications. * Implement applications. * Maintain project management controls to ensure that implementation scope, budget, and timelines are met. * Configure, code, test and debug applications to specifications. * Prepare documentation to accurately describe the application and internal process flow. * Install applications and ensures that they interact properly with existing applications. * Develop and provide training to users as required. Provide maintenance support. * Troubleshoot processing problems and recommend appropriate solutions independently or with service providers as needed. * Enhance applications to conform to changing requirements. * Support ongoing maintenance and upgrades as needed. * Data analysis and reporting. * Design, develop, implement and maintain databases/data systems; ETL (Extract, Transform, and Load) systems and processes to support operational and analytical applications. * Acquire, organize and analyze data using statistical techniques and tools. Identify and interpret trends or patterns in data sets. * Work closely with users to develop, implement and provide the on-going support for queries, reports and dashboards. * Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. * Understand the current operating environment and work effectively with development tools. * Stay abreast of changes in the industry and provide recommendations to improve the performance and utilization of information system resources. Perform other duties as assigned or necessary. * ESSENTIAL FUNCTIONS MINIMUM QUALIFICATIONS Education and Experience A Bachelor's degree in computer science or closely related field from an accredited four-year college or university AND one (1) year of full-time employment experience; OR An Associate's degree in computer science or closely related field from an accredited post-secondary program AND five (5) years of full-time employment experience; OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may also be considered. If this work interests you but you are unsure if you meet all the job requirements listed above, please apply anyway! Your experience is likely more applicable to the role than you think, and the City is interested in candidates who can bring not only technical expertise but a variety of lived experience to the team. Desirable Qualifications * Experience in business analysis, project management, and technical training; application development, implementation, and support; database management, data engineering, and data analytics. * Project Management Certification * Experiences in application development in Microsoft Azure, Office 365, Power Platform, SharePoint * SQL, Java, JavaScript, Python, Data Analytics Expression (DAX). ADDITIONAL INFORMATION PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation. In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below: Continuous demands: sitting, fine dexterity, Occasional demands: standing, walking, reaching, handling, lifting, carrying Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, and touch. Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions)

The Technical Analyst position at 3M offers a unique opportunity for individuals to collaborate with diverse and innovative teams worldwide. As a Technical Analyst, you will play a vital role in driving complex projects that involve global material creation and plant extension activities, focusing on enhancing global master data management processes, governance, and technologies. This role requires facilitating discussions with business and process stakeholders to gather requirements, create technical specifications, oversee unit testing, and collaborate with developers on various technologies like Microsoft Power Platform, Microsoft Dynamics 365, ERP SAP, and Snowflake. Additionally, you will be responsible for gathering user feedback, troubleshooting technical issues, and providing technical training. The ideal candidate should possess a bachelor's degree or higher and at least one year of combined experience in information systems, IT, data analytics, computer science, master data management, or data science. Additional qualifications such as experience with Power Apps, Dynamics 365, Power BI, coding languages, ERP data, and Jira are advantageous. This role is part of 3M's "Work Your Way" program, offering flexibility in work location (remote, on-site, or hybrid), and it may involve occasional travel. 3M emphasizes the well-being of its employees, competitive pay, and comprehensive benefits, making it an attractive choice for those looking to advance their careers in a collaborative and innovative environment. The expected compensation range for this position is $91,279 - $111,564, inclusive of base pay and variable incentive pay if eligible.

Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Entry level position. Work as a member of the Seedcare Institute Application team by supporting specific large scale application trials for product validation and quality assessment for seed treatments in according with specific internal standards and protocols. Under direction of the Seedcare Application Leads, prepare and develop slurries, perform treating equipment calibration, run treating trials on large treating equipment, analyze and summarize project studies and compile the findings in a detailed report, being prepared to make recommendations to team leads based on the results. Critical Skills: Help on the weighting of seed, packaging, treating and shipping of seed associated with research protocols. Keep workspace clean after work shift Organized and focus on quality Has good basic math skills. Desired Qualifications: AAS in technology or Bachelor's degree in any Science. Experience handling commercial production equipment (seed treating equipment) is desired. Experience in a research lab environment managing multiple projects is highly desired. Microsoft office tools required Perform high quality evaluations, documentation and reporting for the assigned project. Ability to make conclusions based on research date, archive in a format for timely access, and communicate effectively within team and with needed external partners to support business. Why work for Advance Services, Inc. You never pay a fee. Health benefits. PTO. Great Referral Incentives. Must be available 8am - 4:30pm Monday - Friday. Hours per week: 35 - 45 hours. Pay starting @ $20.00 / hr Starting January 12th, 2026. Must pass screenings.

The Member Support Specialist at First Alliance Credit Union plays a crucial role in being the face of our organization, responsible for creating an exceptional experience for every member who walks through our doors. This role owns the member experience, ensuring that each individual is recognized, welcomed, and assisted with their needs. Their primary focus will be on facilitating transactions, providing education, on kiosk usage, and addressing any concerns or inquiries with exceptional service. This role plays a vital role in connecting members with appropriate credit union partners, products, and services that align with their financial needs. Essential Functions Member Engagement: Greet all members warmly upon entry and provide personalized assistance to ensure a seamless experience. Transaction Support: Assist members with transactions that cannot be processed through kiosks, ensuring their needs are met efficiently and accurately. Kiosk Education: Educate members on the use of our self-service kiosks to enhance their experience, empowering them to handle basic transactions independently. Needs Assessment: Listen actively to members' needs and concerns, providing tailored solutions and connecting them with appropriate credit union products, services, or partner solutions. Account Management: Assist existing members with opening and managing basic account types as needed, ensuring a thorough understanding of account features and benefits. Problem Solving: Utilize strong problem-solving skills to address member inquiries and resolve issues in a timely manner. Continuous Improvement: Gather feedback from members to identify areas for improvement in our services and processes, contributing to an ongoing commitment to enhance member experience. Team Collaboration: Work closely with other team members to ensure a cohesive and efficient member service experience. Other duties as assigned by Branch Manager. Pay and Benefits Starting pay: $18.62 - $21.91 Hourly There may be an increase of base pay based on skills and experience. Benefits include: 401(k), 401(k) Matching, Dental Insurance, Employee Assistance Program, Employee Discount, Health Insurance, Health Savings Account, Life Insurance, Paid Time Off and Vision Insurance. Competencies The attributes listed below are representative of the knowledge, skills and/or abilities required. Education: High school graduate or equivalent Experience:1+ year of member experience Minimum of 6+ months of financial institution preferred Skills: Strong Communication and interpersonal skills, with a genuine desire to help members succeed Ability to problem-solve and navigate complex issues effectively. Ability to work well under pressure Ability to use a personal computer and related software applications. Solid math and bookkeeping abilities This role is ideal for someone who is dedicate and proactive with a passion for delivering exceptional member experience. Professionalism/Attitude Believes in own capabilities and knowledge to affect positive outcomes and even succeed where others may not and demonstrates that attitude in performing day-to-day activities. Self-motivated by the desire to accomplish goals and have exceptional performance; very open to receiving constructive feedback. Understands that change is necessary to evolve as a person and an organization, and reflects that in the context of daily work, handling change without becoming disengaged. Displays an on-going commitment to learning and self-improvement in areas that are job and/or organization relevant. Leadership Lives the credit union mission: We show up. We listen to your story. We provide possibilities. Embodies the credit union's core values: Passion, Presence and Persistence Takes initiative to be involved in networking opportunities in the community. Generates innovative ideas, and creative solutions to challenging problems. Models' behavior that builds inter-personal trust and personal integrity within the team. Offers to take additional responsibilities contributing to the success of the team. Performance Metrics Mission, Vision & Core Values: Ensure personal and departmental actions and service align with the credit unions Mission, Vision, and Core Values. Member Experience: The degree to which member service is demonstrated in the day to day business environment. The level of support for co-workers as well as outside members, vendors, contractors, and legal counsel etc. Communication: The ability to effectively converse and listen to both internal and external members. The use of proper written and grammatical skills, and the meaningful application of computer technology (email, Internet, web-based vendor platforms, etc.) Productivity: The level of work output and efficiency in completing job requirement. The ability to use time and resources well. Policy Compliance: The degree to which the employee has knowledge of and complies with organizational policies, procedures, and guidelines. Sales Effort: The degree to which sales effort goals, including lead generation and follow up activities are met. Problem Solving: The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions. Decision Making / Judgment: The ability to make prudent decisions that are timely, well researched, and reflect awareness of impact.

Job Responsibilities: Task Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Job Responsibilities: Task Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Trystar is a leader in power distribution equipment and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing industry-leading service. Whether based in our state-of-the-art headquarters in Faribault, MN, our corporate office in Burnsville, MN, or a member of our team out in the field, safety and integrity are our guiding principles, and we work together to achieve excellence for our customers every day. Trystar's team members are our most important asset, we are in search of a Manufacturing Support Specialist for the Engineering Department. This position plays a critical role in achieving our strategic objectives and is an important part of Trystar's plan to become the world's foremost custom solution provider. As a Manufacturing Support Specialist, you will play a vital role in driving the efficiency, quality, and productivity of our manufacturing processes. You will be responsible for documenting and maintaining the proper documentation to support new and current production processes and systems. You will collaborate with cross-functional teams to assist in process improvements to ensure safe, efficient, and high-quality manufacturing. We are looking for people who believe in our guiding principles and values of: Safety - We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other and we know that through teamwork we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. In this role you will get to: Create and update operating documentation with final approval from Manufacturing Engineers. Documentation includes, but is not limited to work instructions, standard work, process flow, bill of materials, cycle time evaluations, and all manufacturing engineering file storage. Perform cycle time evaluations and aid manufacturing engineering with line balancing. Initiate and facilitate visual aids through instructions and physical examples for improvements in manufacturing operations with final approval from Manufacturing Engineers. Participate in Continuous Improvement projects. Support the production team by creating and maintaining standard documentation across the Value Streams Work with operators and leads through instructions and physical examples for training of new and existing processes with final approval from Manufacturing Engineer. Ensure appropriate quality standards are being met. Maintain Trystar manufacturing systems and processing documentation standard. Job Requirements: BASIC QUALIFICATIONS Demonstrated leadership ability Strong communication and organizational skills Excellent attention to detail Proficiency in Microsoft Office applications 1+ years of manufacturing environmental experience required Bilingual in English and Spanish is required ADDITIONAL QUALIFICATIONS Associates degrees preferred in technical/manufacturing field or equivalent manufacturing experience. Have basic computer skills and accurate data entry experience for receiving and issuing products. Frequent lifting, standing, bending & reaching required. Able to pass a pre-employment physical and drug test. Good communication skills and the ability to work well within a team environment. Benefits: 401 (k) with company match Medical Insurance Dental Insurance Vision Insurance Disability Insurance PTO Sick Time Employee Appreciation Time Paid Holidays Trystar is an Equal Opportunity Employer and is committed to creating a diverse and inclusive environment. We consider all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law. We are committed to providing equal opportunities for all individuals and to fostering a workplace that values diversity, equity, and inclusion.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.