Help desk analyst jobs in Santa Fe, NM - 77 jobs

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_SALARY:_** $20.00-$25.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and procedures to independently deliver a full range of services to the customer + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in a prompt manner + Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilize appropriate follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony setup and support + Creation of end user accounts and setting permissions + Provide end user device management and support, including desktops, laptops, and PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom application deployments and websites, troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection of data and information regarding customer requirements + Monitor and report on performance of IT systems and services + Understand and responds to others' using active listening skills and tactful communication + Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as appropriate to facilitate understanding + Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication + Ensures customer satisfaction through follow up and special efforts + Resolve issues following the parameters and guidelines of the client + Identify potential system problems and escalate to department contact for resolution + Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness + Assist new employees with training through shadowing opportunities and explanation of work process + Other duties as assigned. **Qualifications** **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five (5) years of experience in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Strong ability to speak with clarity and articulation + Strong communication skills; both verbal and written. + High degree of comprehension of the issues presented by customers. + High degree of problem solving Internal/External Relationships. + Apply discretion resulting in appropriate/desired resolutions. + Ability to analyze issues and determine root cause and identify appropriate solutions. + Ability to connect and build relationships with customers via virtual methods, phone, and email. + Ability to independently problem solve. + Effective listening skills including the cognitive ability to locate and convey requested information + The ability to successfully handle customer requests and document in work management tools and applications + Willingness to take initiative with attention to detail + Proactive and flexible + Must have positive attitude + Tolerance to deal with difficult customers and stressful situations + Fluidity to work well in teams as well as independently + Ability to take phone contacts and answer emails simultaneously + Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents + Sound analytic and cognitive ability to troubleshoot technical problems + Speaks with clarity, articulation, and is aware of own non-verbal communication + Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress + Demonstrate ability to learn quickly and thrive in high-energy team environment + Must be able to work independently, as well as with a team + Ability to function in a diverse work environment. + Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint. **Desired Qualifications:** + Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Delivery Manager** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $25.00 /Hr. Submit a Referral (******************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103868_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed)

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

Salary $32.15 - $48.23 Hourly $66,880 - $100,320 Annually is a Pay Band C9 Posting Details * APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME - RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES* THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. Why does the job exist? This job exists to provide high level technical support and administration of the NMCD network security, video security, server environments, and security appliances. The job is responsible for the integrity and maintenance of network security for all agency locations and devices. How does it get done? This job gets done by performing as a Security and Compliance Administrator of all security appliances, physical and virtual server environments, security alert mitigation and all agency device patching. Who are the customers? The position provides support to the New Mexico Corrections Department Staff which consists of the Adult Prisons Division, Probation and Parole Division, Administrative Services Division, and the Adult Parole Board. Ideal Candidate The ideal candidate will have the following experience: * Experience with administration of video camera security systems. * Experience with network firewall administration. * Experience with Windows Operating system security and patching. * Experience with Windows Active Directory and Group Policy administration. Minimum Qualification Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in IT security or compliance validation (e.g., HIPAA, PCI). Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience. A certificate in IT security/forensics (e.g., CISSP, CEH, CCFP, CCSP, HCISPP, SSCP) or regulated compliance (e.g., PCIP, ASV, ISA, QSA) can be used to substitute one (1) year of experience. Employment Requirements Must possess and maintain a valid New Mexico Driver's License. Employment is subject to a pre-employment background investigation and is conditional pending results. Working Conditions Work is performed in an adult prison environment, which includes daily contact with inmates. Willingness to work in a correctional facility, may be required to work odd hours, overtime, holidays, and weekends. Supplemental Information Do you know what Total Compensation is? Click here Agency Contact Information:Jerry Brinegar, **************, ************************, Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.

ENERCON Services Inc., doing business for the Federal Government through our wholly owned subsidiary, ENERCON Federal Services (EFS), provides engineering and environmental services to many branches of the Federal Government. With extensive experience in engineering design, nuclear safety, decommissioning and environmental services, we are actively supporting large and small projects throughout the DOE complex. EFS also has current experience supporting operations and decommissioning efforts at US Army Corps of Engineers and National Nuclear Security Administration (NNSA) facilities. Job Description We are currently recruiting for an experienced Computer Technician I to represent ENERCON at a customer site in Los Alamos, NM. This role requires a currently active DOE Clearance (US Citizenship Required). DUTIES INCLUDE: • Update knowledge and skills to keep up with rapid advancements in computer technology • Provide technical support to designers, engineers and other team members throughout a major VoIP deployment and implementation process • Test and verify telecom hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data • Monitor functioning of VoIP and telecom equipment and make necessary modifications to ensure the system operates in conformance with specifications • Analyze information to determine, recommend, and plan layout, including type of computers, telephones, and peripheral equipment modifications Qualifications MINIMUM QUALIFICATIONS: • Bachelor degree in computer science or related field or equivalent training/education required • At least 2 years of relevant experience required • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills • Basic ability to work independently and manage one's time • Basic knowledge of network and computer hardware and software • Knowledge of network/computer software, such as configuration management software, desktop communications software, network services software and internet directory services software • Must possess a DOE "L" or "Q" clearance or the ability to obtain a DOE "L" or "Q" Clearance (US CITIZENSHIP REQUIRED) Additional Information ENERCON Services is a 34-year old, engineering and technical services consulting company, providing premier services to companies in the energy, utility, and industrial verticals, as well as to governmental agencies across the US and Internationally. ENERCON is fully owned by our employees, and offers excellent benefits and career opportunities. To learn more about ENERCON, visit us at enercon.com. ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.50/Hour

**Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job Description** We are looking for a customer service-oriented **Bilingual** **Service Desk Analyst** to provide Level 1 technical support to users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be **full-time, remote,** and **3rd shift** . **What You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via telephone, e-mail, chat one on one with customers to identify and diagnose technical issues and problems. + Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to" questions. + Properly escalate unresolved issues to the next level of support with strong supporting documentation + Following documented processes to resolve customer issues. + Ensure proper recording, categorization, documentation, and closure of all tickets. + Analyze the impact and urgency of customer's issues and prioritize appropriately. + Recommend procedure modifications or improvements. + Drive positive results in Customer Experience through timely responses and professional interaction. + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and monthly team metrics. + Preserve and grow your knowledge of Service Desk procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + Minimum 6 months' experience in a Service Desk role and/or technical support role + Minimum 6 months' of customer service experience in a professional industry + **Bilingual in both English and French languages (oral and written)** + High School Diploma or GED + Strong troubleshooting and documentation skills + Excellent customer service skills + Strong attention to detail and strong communication skills (both written and oral) + Excellent work ethic + Problem-solving skills + Solution driven + **Ability to work the following schedule: Mon 2:00am-12pm EST, Tue & Wed 3:00am-11:00am EST, Thu & Fri 3:00am-10:00am EST** Preferred: + Associate degree is preferred in related field **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $18 per hour plus language bonus The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

**Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Type:** Full-Time Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity standards. This role entails offering timely, dependable, and precise information to customers while ensuring clear and effective communication is maintained throughout the process. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. **Responsibilities** **Key Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and procedures to independently deliver a full range of services to the customer + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in a prompt manner. + Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters + Creation of end user accounts and setting permissions. + Provide end user device management and support, including desktops, and laptops. + Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication. + Ensures customer satisfaction through follow-up and special efforts. + Resolve issues following the parameters and guidelines of the client. + Identify potential system problems and escalate to department contact for resolution. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Strong ability to speak with clarity and articulation. + Strong communication skills; both verbal and written. + High degree of comprehension of the issues presented by customers. + High degree of problem solving Internal/External Relationships. + Ability to analyze issues and determine root causes and identify appropriate solutions. + Ability to connect and build relationships with customers via virtual methods, phone, and email. + Ability to independently solve problems. + Effective listening skills including the cognitive ability to locate and convey requested information + Proactive and flexible. + Tolerance to deal with difficult customers and stressful situations. + Ability to take phone contacts and answer emails simultaneously. + Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents. + Sound analytic and cognitive ability to troubleshoot technical problems. + Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress. + Demonstrate ability to learn quickly and thrive in high-energy team environment. + Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint. **Desired Qualifications:** + High school diploma or equivalent. + Strong technical troubleshooting skills, particularly in [Windows/mac OS], network connectivity, and business applications. + Proficiency in using ticketing and incident management systems. + Experience Service Desk or Customer Service experience. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Delivery Manager** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $22.00 /Hr. Submit a Referral (******************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103872_ **Category** _Information Technology_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

Job DescriptionLocation: Santa Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed) Position OverviewThe Information Technology Specialist provides comprehensive IT support services to the Santa Fe Indian Health Center and designated satellite clinics. This role is responsible for systems administration, network support, VM cloud server operations, helpdesk troubleshooting, IT security compliance, and end-user technical assistance. The position requires full administrative access to critical IT infrastructure and adherence to all IHS security, privacy, and operational standards. Key ResponsibilitiesSystems Administration-Manage and maintain Windows systems, applications, and platforms supporting RPMS and EHR systems.-Configure, install, and rebuild servers, peripherals, directories, storage, and services according to IHS standards.-Maintain installation and configuration procedures and contribute to system standards.-Recommend and implement automation and administration innovations. VM Cloud Server Management-Configure, monitor, and troubleshoot virtual machine cloud environments.-Manage system security, backups, and disaster recovery processes.-Perform routine and advanced maintenance ensuring availability and performance of VM-based systems. Helpdesk / End-User Support (ServiceNow Portal)-Diagnose and resolve software, hardware, and network issues for end-users.-Provide in-person and phone support.-Evaluate and manage tickets, communicate with users, and escalate to Tier 2 as required.-Train staff on IT systems and applications as needed. Network Administration-Identify and resolve network connectivity, performance, and security issues.-Assist SFIHC and Albuquerque Area IT staff with network troubleshooting and optimization.-Perform routine network performance reviews and maintenance activities. Operations & Maintenance-Perform system monitoring, verifying integrity and availability of all hardware, servers, network resources, and processes.-Conduct security monitoring and ensure compliance with IHS IT security policies.-Manage backup operations, validate data integrity, and execute required purging procedures.-Perform OS patches, upgrades, and configure new services.-Optimize CPU, memory, and disk utilization based on operational needs.-Maintain data-center monitoring of equipment. User & Access Management-Create, modify, and delete user accounts in Active Directory.-Ensure adherence to all HIPAA, Privacy Act, and IHS policies in handling sensitive information. Communication & Reporting-Submit weekly hours/timesheets for COR approval.-Work independently, providing technical guidance to IHS staff when necessary.-Participate in required meetings, orientations, and training as mandated by IHS. Minimum Qualifications EducationBachelor's Degree in Computer Science or equivalent field (required). Proof of degree required prior to assignment. Experience-5+ years VM cloud server experience (required).-5+ years Network Administration experience (required).-5-10 years Helpdesk / IT Support experience.-3-10 years IT Specialist experience.-2-5 years SharePoint Server experience.-Experience with EHR/RPMS systems (preferred).-2-5 years VOIP phone applications experience. Certifications (Required)-VM Cloud Server Professional Certification.-Certified Network Specialist (CNA). Additional Requirements-Valid driver's license (may operate GSA vehicles).-Ability to pass Level I & II background investigations per Public Law 101-630 (Indian Child Protection & Family Violence Act).-Immunization compliance (MMR, Varicella, TB screening, Hepatitis B, Influenza, Tdap).-Must complete mandatory training (ISSA, Child Protection, Trauma-Informed Care, FWA training).-Must obtain fingerprint clearance prior to start (processing may take up to 6 months).-Must wear government-issued ID badge and comply with all IHS conduct standards.

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

ENERCON Services Inc., doing business for the Federal Government through our wholly owned subsidiary, ENERCON Federal Services (EFS), provides engineering and environmental services to many branches of the Federal Government. With extensive experience in engineering design, nuclear safety, decommissioning and environmental services, we are actively supporting large and small projects throughout the DOE complex. EFS also has current experience supporting operations and decommissioning efforts at US Army Corps of Engineers and National Nuclear Security Administration (NNSA) facilities. Job Description We are currently recruiting for an experienced Computer Technician I to represent ENERCON at a customer site in Los Alamos, NM . This role requires a currently active DOE Clearance (US Citizenship Required). DUTIES INCLUDE: • Update knowledge and skills to keep up with rapid advancements in computer technology • Provide technical support to designers, engineers and other team members throughout a major VoIP deployment and implementation process • Test and verify telecom hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data • Monitor functioning of VoIP and telecom equipment and make necessary modifications to ensure the system operates in conformance with specifications • Analyze information to determine, recommend, and plan layout, including type of computers, telephones, and peripheral equipment modifications Qualifications MINIMUM QUALIFICATIONS: • Bachelor degree in computer science or related field or equivalent training/education required • At least 2 years of relevant experience required • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills • Basic ability to work independently and manage one's time • Basic knowledge of network and computer hardware and software • Knowledge of network/computer software, such as configuration management software, desktop communications software, network services software and internet directory services software • Must possess a DOE "L" or "Q" clearance or the ability to obtain a DOE "L" or "Q" Clearance (US CITIZENSHIP REQUIRED) Additional Information ENERCON Services is a 34-year old, engineering and technical services consulting company, providing premier services to companies in the energy, utility, and industrial verticals, as well as to governmental agencies across the US and Internationally. ENERCON is fully owned by our employees, and offers excellent benefits and career opportunities. To learn more about ENERCON, visit us at enercon.com . ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: * Treat all other co-workers with dignity and respect regardless of position. * Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: * Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. * Assists Systems Administrators in administration and support of enterprise applications. * Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. * Provides technical training for end users regarding computer and application use and procedures. * Prepares and maintains technical records and documentation in conformance to department standards. * Performs other duties as assigned. * Other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. * Two (2) years of helpdesk or experience in an enterprise environment is preferred. * Prior experience in a casino IT environment preferred. * A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. * All employees must proficiently use smartphones for company applications, email, and text. * Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Maintains a strict level of confidentiality regarding company information. * Strong organizational skills. * Proven ability to provide outstanding customer service. * Must have excellent problem-solving abilities. * Must be a detail-oriented, organized individual with the ability to multitask. * Must be able to work in a fast-paced environment. * Must be able to deal with stressful situations in a professional manner. * Must be a Team Player. * Display strong verbal and written communication skills. * Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. * Lifting and transporting moderately heavy objects, such as computers and peripherals. * Sitting or standing for extended periods of time. * Must be able to work various hours including weekends and holidays. * Must present self in a well-groomed, professional appearance. * The employee must be able to lift to 25 pounds. * Must be able to work at a fast pace. * Must be able to handle stress effectively. * Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Smartphones, computers, timeclocks, and all other equipment assigned to the position. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.50/Hour