Help desk analyst jobs in Sioux Falls, SD

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.

We are seeking a Level 1 IT Helpdesk Technician to serve as the first point of contact for end users experiencing technical issues. This is a full-time, onsite position supporting a fast-paced and customer-focused IT environment. Responsibilities Act as the first point of contact for technical support via phone Diagnose and troubleshoot hardware, software, and basic network issues Provide step-by-step guidance to end users to resolve issues Log incidents, service requests, and resolutions in the ticketing system Escalate unresolved issues to Level 2/3 support teams Follow up with users to ensure timely resolution and satisfaction Maintain accurate documentation and service records Adhere to SLAs, quality standards, and IT policies Qualifications Required Qualifications 1-3 years of experience in IT Helpdesk / Service Desk / Technical Support Strong knowledge of Windows OS and Microsoft Office Suite Basic understanding of networking concepts (VPN, printers, Wi-Fi) Experience with ticketing tools such as ServiceNow, BMC Remedy, or similar Excellent communication and customer service skills Ability to work onsite in Sioux Falls, SD Nice to Have IT certifications (CompTIA A+, ITIL - optional) Experience supporting corporate end users Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a Level 1 IT Helpdesk Technician to serve as the first point of contact for end users experiencing technical issues. This is a full-time, onsite position supporting a fast-paced and customer-focused IT environment. Responsibilities Act as the first point of contact for technical support via phone Diagnose and troubleshoot hardware, software, and basic network issues Provide step-by-step guidance to end users to resolve issues Log incidents, service requests, and resolutions in the ticketing system Escalate unresolved issues to Level 2/3 support teams Follow up with users to ensure timely resolution and satisfaction Maintain accurate documentation and service records Adhere to SLAs, quality standards, and IT policies Qualifications Required Qualifications 1-3 years of experience in IT Helpdesk / Service Desk / Technical Support Strong knowledge of Windows OS and Microsoft Office Suite Basic understanding of networking concepts (VPN, printers, Wi-Fi) Experience with ticketing tools such as ServiceNow, BMC Remedy, or similar Excellent communication and customer service skills Ability to work onsite in Sioux Falls, SD Nice to Have IT certifications (CompTIA A+, ITIL - optional) Experience supporting corporate end users Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. Experity offers the following: Benefits - Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility - Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development - Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building - We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. Job Type: Part Time - up to 30 hours weekly! Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed. Wage: $15.75 starting! Responsibilities: Triage inbound calls from centers inquiring on matters related to; submitting cases for reinterpretation, changing patient demographics, checking on status of a live study, requesting to speak directly with a radiologist or submitting a complaint Make outbound calls to centers to notify them of positive findings or to request additional information on studies Monitor the live queue and ensure all live cases are being read within the contracted time, notify radiologists if a case is low and reassign cases if needed Communicate with radiologists on anything that needs addressed such as rereads or missing information (missing images, history, demographics, etc) Provide Level I support to centers and submit IT tickets when needed Open and close QA cases for radiologists Monitor auto assign rules and manually assign specialty cases Other duties as assigned Education and Experience: High School degree or equivalent Two years of related experience in basic computer skills, clerical work, call center environment, or customer service PACS experience preferred, but not required Every Team Member lives and breathes our Core Values: Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client Our urgent care solutions include: Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results. Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment. Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment. Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don't have to. Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients. Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR lmt L6uUUAc

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Sanford Business Center Building Location: Sioux Falls, SD Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $16.50 - $26.50 Pay Info: Pay starts at $16.50 and increases according to years of applicable experience. Job Summary Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement. Qualifications High school diploma or equivalent preferred. Associates' degree in technology related field strongly preferred. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0241335 Job Function: Information Technology Featured: No

Part Time - Patient Support Technician Falls Community Health - Health Clinic $18.12 hourly The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE

The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $16.2 per hour Salary Range: 11.2 - 16.2 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Title: IT Support Technician II Department: Information Technology Job Type:Full Time, On Site Travel: Local Travel Between Sites The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Performs overall information systems planning, implementation, and administration in a variety of IT functional areas Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks Manage and maintain technology inventory Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes Implement and monitor security measures Set up, manage, and audit user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications Associate's degree in Information Technology, Computer Science, or related field (equivalent experience) 3+ years of relevant experience in IT technical support Proficiency in computer hardware, software, and networking systems Excellent problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Bachelors Degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.

Job Description IT Administrator COMPANY PROFILE: Progressive and innovative our client uses some of the top advanced techniques to complete their customer's projects. They strive to exceed the customer's expectations while maintaining budget, they have worked on hundreds of different projects and have seen a lot of growth from their success. They are now seeking to add an IT Administrator to their team. WHAT THE COMPANY OFFERS YOU · $55,000 - $70,000 · Bonus Potential - up to $8,000 · Profit Sharing · Extensive Benefits Package including paid single health insurance. · 401k with 3% match. · New Facility · PTO, Paid Holidays · Fast-Paced Work Environment · Ability to learn and broaden your IT skills, working on different project daily. THE ROLE YOU WILL PLAY: · Report to the Director of IT and CEO. · Collect & publish real-time information. · Trend & analyze data in real time or historical mode, using easy to configure displays. · Technical & system administrative needs for the infrastructure. COMMUNITY Sioux Falls, SD area Located in the Heart of America, Sioux Falls is in the center of everything. They are a community with a welcoming atmosphere, convenience, big city entertainment, and small-town attention. Offering a great balance of hometown values and cutting-edge technology. Conveniently located at the junction of I-90 and I-29, and near most of the major Midwestern cities. Commuting within the city is only about 15-20 minutes anywhere you want to go. Sioux Falls Regional Airport is served by several major airlines and offers connections to over 200 domestic cities. You will never find yourself bored here, there is literally tons to do, more than 650 restaurants, excellent shopping, and year-round attractions and events. Affordable cost of living, your dollar stretches farther here in accommodations, food, entertainment, shopping and special events all cost less. Here the city mixes a cosmopolitan atmosphere with a fun and friendly sense of community. Friendly people, clean air and water, low unemployment and a stable economy all make Sioux Falls a great place to live. BACKGROUND PROFILE · 2+ years of IT experience. · Possess excellent customer service and problem solving skills. · Bachelor's Degree preferred. · Project Management experience with Networking preferred · Knowledge of domain and security software design. · Remote Monitoring Software experience. Contact Craig Libis today for more detail (605) 428-6150 or email a confidential copy of your resume to craig@ercjobs.com! TO SEE MORE OPPORTUNITIES LIKE THIS ONE GO TO www. ercjobs.com! Executive Recruiting Consultants, Inc. specializes in the recruiting and placement of individuals in Accounting, Engineering, Manufacturing, Finance, Banking, Human Resource, Sales and Marketing, Agriculture, Food, Medical and Sales. Our ERC recruiters and search consultants have devoted tremendous time and resources to develop deep connections with candidates. We have the industry insight needed to bring qualified candidates in the timeframe you need to fill for your search request. At ERC, we build long-lasting relationships by partnering with our clients. We invest the time to understand our clients' business, culture, and current business issues. This knowledge, combined with our own professional experience, allows us to consistently provide top-notch talent to our clients. Recruit all levels of professional candidates: Whether you are actively seeking new career opportunities or just want to evaluate developments in the marketplace, ERC provides a confidential, effective resource to help you manage your career. Our ongoing relationships with the region's top organizations allow us to provide you with an efficient match of your skills and personality with the appropriate client, saving you time and effort in your search. If you, as a client, or as a candidate, are searching for a firm that truly understands the business of food manufacturing and engineering, a firm that is honest, and a firm that is passionate about excellent customer service and satisfaction, check out Executive Recruiting Consultants!

Full-time Description We are excited to announce an opening for a dedicated Information Technology Specialist I to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist I is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Salary Description $40,000 - $50,000/ YR

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work. We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions. Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities. Job Description: Location: Sioux Falls, SD Shift: Monday - Friday 8:00 AM to 5:00 PM Job Status: 90-day internship Company: PREMIER Bankcard About the Internship Interns will work within the team to provide support where needed and complete tasks as assigned. Associates have good verbal and listening skills. Responsibilities will include assisting with daily operational tasks, reporting and various projects with the Network Operations Center (NOC). About PREMIER Internship Program With a paid internship at First PREMIER Bank and PREMIER Bankcard, you'll be learning from one of the nation's strongest financial organizations. PREMIER's robust internship program is designed to give students hands-on experience in a variety of areas in the financial industry. PREMIER Interns work on real projects, serve our customers, and solve problems. Our goal is to provide PREMIER interns with experiences that will benefit them in their future careers. Build your resume, make important professional connections, and have a fun while you learn from the 13th largest ACH originating bank and the 9th largest issuer of Mastercard credit cards. Job Duties and Responsibilities Proficient with all Word, Excel and Visio software programs. Gain an understanding of security strategy and the various technologies employed. Complete tasks as assigned and provide feedback. Provide updates as needed to the team and Management. Work with Management team on various projects. Flexible and willing to learn new opportunities. Skills and Qualifications Applicant should be enrolled in or pursuing higher education General understanding of information security best practices. General understanding of networks and applications Possess intermediate to exceptional technical computer skills Ability to be patient and attentive to detail Excellent verbal and listening skills and ability to use positive language Time management skills Our Culture Emphasis on personal success, respect, health, wellness, fun and giving back. Employees are rewarded, valued, and celebrated for hard work. Various Career advancement opportunities and growth. Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!

Job Description As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family - We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation - We embrace change as it is vital to our success. Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship - We take care of ourselves so we can take care of others. Teamwork - We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What's in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.

Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are seeking a Level 1 IT Helpdesk Technician to serve as the first point of contact for end users experiencing technical issues. This is a full-time, onsite position supporting a fast-paced and customer-focused IT environment. Responsibilities Act as the first point of contact for technical support via phone Diagnose and troubleshoot hardware, software, and basic network issues Provide step-by-step guidance to end users to resolve issues Log incidents, service requests, and resolutions in the ticketing system Escalate unresolved issues to Level 2/3 support teams Follow up with users to ensure timely resolution and satisfaction Maintain accurate documentation and service records Adhere to SLAs, quality standards, and IT policies Qualifications Required Qualifications 1-3 years of experience in IT Helpdesk / Service Desk / Technical Support Strong knowledge of Windows OS and Microsoft Office Suite Basic understanding of networking concepts (VPN, printers, Wi-Fi) Experience with ticketing tools such as ServiceNow, BMC Remedy, or similar Excellent communication and customer service skills Ability to work onsite in Sioux Falls, SD Nice to Have IT certifications (CompTIA A+, ITIL - optional) Experience supporting corporate end users Additional Information All your information will be kept confidential according to EEO guidelines.