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Home office representative vs direct sales representative

The differences between home office representatives and direct sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and a direct sales representative. Additionally, a direct sales representative has an average salary of $43,527, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a direct sales representative are customer service, direct sales, and TV.

Home office representative vs direct sales representative overview

Home Office RepresentativeDirect Sales Representative
Yearly salary$34,049$43,527
Hourly rate$16.37$20.93
Growth rate4%4%
Number of jobs221,162159,668
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 53%
Average age4747
Years of experience44

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does a direct sales representative do?

As a direct sales representative, you are responsible for creating customer awareness of a company's products and services and closing sales. You will perform varied tasks that include assisting in developing and executing marketing and sales plans, conducting research on competing products, and identifying opportunities to improve sales. Additionally, you are expected to answer inquiries about product features, availability, benefits, and pricing. Other tasks that you are likely to perform include attending trade shows, preparing sales proposals for prospective buyers, and preparing sales reports.

Home office representative vs direct sales representative salary

Home office representatives and direct sales representatives have different pay scales, as shown below.

Home Office RepresentativeDirect Sales Representative
Average salary$34,049$43,527
Salary rangeBetween $18,000 And $62,000Between $27,000 And $69,000
Highest paying City-Salem, OR
Highest paying state-Maine
Best paying company-Google
Best paying industry--

Differences between home office representative and direct sales representative education

There are a few differences between a home office representative and a direct sales representative in terms of educational background:

Home Office RepresentativeDirect Sales Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Home office representative vs direct sales representative demographics

Here are the differences between home office representatives' and direct sales representatives' demographics:

Home Office RepresentativeDirect Sales Representative
Average age4747
Gender ratioMale, 42.4% Female, 57.6%Male, 68.4% Female, 31.6%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between home office representative and direct sales representative duties and responsibilities

Home office representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
  • Assist customer with adding comcast services.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Direct sales representative example responsibilities.

  • Manage accounts and create invoices via QuickBooks.
  • Achieve and maintain high-volume sales output, for cell phones and broadband products to stay employ with company.
  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Canvass assigned sales territory and solicit orders for new or upgrade cable, broadband and digital phone services.
  • Generate revenue by selling and upselling services while developing client base throughout territory.
  • Prospect and generate sales revenue by adding new program residential customers and cross selling and upselling current residential customers.
  • Show more

Home office representative vs direct sales representative skills

Common home office representative skills
  • Customer Service, 30%
  • Care Services, 17%
  • Payment Arrangements, 5%
  • Credit Card, 5%
  • Inbound Calls, 5%
  • Outbound Calls, 5%
Common direct sales representative skills
  • Customer Service, 33%
  • Direct Sales, 20%
  • TV, 15%
  • Work Ethic, 4%
  • Technical Troubleshooting, 3%
  • Door-To-Door Sales, 3%