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Information coordinator vs claims coordinator

The differences between information coordinators and claims coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an information coordinator, becoming a claims coordinator takes usually requires 4-6 years. Additionally, an information coordinator has an average salary of $49,118, which is higher than the $38,620 average annual salary of a claims coordinator.

The top three skills for an information coordinator include patients, customer service and medical terminology. The most important skills for a claims coordinator are customer service, patients, and data entry.

Information coordinator vs claims coordinator overview

Information CoordinatorClaims Coordinator
Yearly salary$49,118$38,620
Hourly rate$23.61$18.57
Growth rate11%-6%
Number of jobs84,35927,332
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 48%
Average age4544
Years of experience126

What does an information coordinator do?

An information coordinator is an individual who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.

What does a claims coordinator do?

Claims coordinators are professionals who are responsible for coordinating activities that are related to handling and processing insurance claims for an organization. These coordinators must serve as liaison officer between the organization, insurance provider, and policyholders to communicate the status and eligibility for coverage for all relevant claims. They need to ensure that billing requirements are met by reviewing insurance claims. Claims coordinators must also answer all the inquiries of their clients while making recommendations to resolve any claim issues.

Information coordinator vs claims coordinator salary

Information coordinators and claims coordinators have different pay scales, as shown below.

Information CoordinatorClaims Coordinator
Average salary$49,118$38,620
Salary rangeBetween $34,000 And $69,000Between $31,000 And $47,000
Highest paying CitySan Francisco, CAFederal Way, WA
Highest paying stateNew JerseyNew Jersey
Best paying companyMayer BrownXcel Energy
Best paying industryManufacturingFinance

Differences between information coordinator and claims coordinator education

There are a few differences between an information coordinator and a claims coordinator in terms of educational background:

Information CoordinatorClaims Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeStanford University-

Information coordinator vs claims coordinator demographics

Here are the differences between information coordinators' and claims coordinators' demographics:

Information CoordinatorClaims Coordinator
Average age4544
Gender ratioMale, 28.0% Female, 72.0%Male, 24.6% Female, 75.4%
Race ratioBlack or African American, 8.8% Unknown, 4.2% Hispanic or Latino, 17.5% Asian, 7.9% White, 60.4% American Indian and Alaska Native, 1.3%Black or African American, 11.2% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage9%10%

Differences between information coordinator and claims coordinator duties and responsibilities

Information coordinator example responsibilities.

  • Achieve this goal by providing clear policies/justification for initiatives which impact designated FTE's.
  • Arrange and complete ICD 9 and CPT coding for routine surgery procedures.
  • Create and proofread certificates of recognition, in memoriams, action requests and transfer memos.
  • Analyze requests to adhere to guidelines for proper authorization set forth under HIPPA and Iowa law.
  • Maintain and set forth standards for this facility in respect to charting and compliance with HIPPA regulations.
  • Proofread physician correspondence for spelling, grammar, and layout, making appropriate changes to ensure accuracy and clarity.
  • Show more

Claims coordinator example responsibilities.

  • Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
  • Process and adjust Medicare claims, provide feedback to providers on proper CPT, ICD-9 coding for billing purposes.
  • Serve as point of contact for all legal issues relate to HIPAA.
  • Streamline audit procedures of TPA and maintain extremely high production rate which help in keeping staffing requirements lower.
  • Review and audit claims -Using correct CPT and DX codes -Denial reports -correct billing error, resubmitted claims for proper payment
  • Communicate with company management, injure workers/customers, medical providers and TPA, as necessary, regarding claim relate matters.
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Information coordinator vs claims coordinator skills

Common information coordinator skills
  • Patients, 16%
  • Customer Service, 12%
  • Medical Terminology, 8%
  • Data Entry, 7%
  • HIPAA, 7%
  • Patient Care, 5%
Common claims coordinator skills
  • Customer Service, 23%
  • Patients, 9%
  • Data Entry, 8%
  • Phone Calls, 6%
  • Insurance Claims, 5%
  • Quality Standards, 4%

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