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Information coordinator vs patient coordinator

The differences between information coordinators and patient coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an information coordinator, becoming a patient coordinator takes usually requires 2-4 years. Additionally, an information coordinator has an average salary of $49,118, which is higher than the $32,954 average annual salary of a patient coordinator.

The top three skills for an information coordinator include patients, customer service and medical terminology. The most important skills for a patient coordinator are patients, customer service, and patient care.

Information coordinator vs patient coordinator overview

Information CoordinatorPatient Coordinator
Yearly salary$49,118$32,954
Hourly rate$23.61$15.84
Growth rate11%-4%
Number of jobs84,35997,878
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 40%
Average age4540
Years of experience124

What does an information coordinator do?

An information coordinator is an individual who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.

What does a patient coordinator do?

A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records. Moreover, they assist in filling out forms, escorting patients to different rooms or offices, and setting treatment plans. Most importantly, they discuss and share necessary information with patients and families regarding medications, procedures, and proceeding care according to a physician's assessment.

Information coordinator vs patient coordinator salary

Information coordinators and patient coordinators have different pay scales, as shown below.

Information CoordinatorPatient Coordinator
Average salary$49,118$32,954
Salary rangeBetween $34,000 And $69,000Between $25,000 And $41,000
Highest paying CitySan Francisco, CABrockton, MA
Highest paying stateNew JerseyMassachusetts
Best paying companyMayer BrownUniversity of California, Berkeley
Best paying industryManufacturingHealth Care

Differences between information coordinator and patient coordinator education

There are a few differences between an information coordinator and a patient coordinator in terms of educational background:

Information CoordinatorPatient Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Information coordinator vs patient coordinator demographics

Here are the differences between information coordinators' and patient coordinators' demographics:

Information CoordinatorPatient Coordinator
Average age4540
Gender ratioMale, 28.0% Female, 72.0%Male, 11.2% Female, 88.8%
Race ratioBlack or African American, 8.8% Unknown, 4.2% Hispanic or Latino, 17.5% Asian, 7.9% White, 60.4% American Indian and Alaska Native, 1.3%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 25.4% Asian, 6.2% White, 51.4% American Indian and Alaska Native, 0.7%
LGBT Percentage9%7%

Differences between information coordinator and patient coordinator duties and responsibilities

Information coordinator example responsibilities.

  • Achieve this goal by providing clear policies/justification for initiatives which impact designated FTE's.
  • Arrange and complete ICD 9 and CPT coding for routine surgery procedures.
  • Create and proofread certificates of recognition, in memoriams, action requests and transfer memos.
  • Analyze requests to adhere to guidelines for proper authorization set forth under HIPPA and Iowa law.
  • Maintain and set forth standards for this facility in respect to charting and compliance with HIPPA regulations.
  • Proofread physician correspondence for spelling, grammar, and layout, making appropriate changes to ensure accuracy and clarity.
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Patient coordinator example responsibilities.

  • Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
  • Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
  • Communicate directly with patients to obtain initial patient information and respond to inquiries.
  • Process and update HIPAA relate paperwork and other require institutional forms as necessary.
  • Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
  • Respond in writing to all grievances in accordance with CMS and DNV guidelines.
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Information coordinator vs patient coordinator skills

Common information coordinator skills
  • Patients, 16%
  • Customer Service, 12%
  • Medical Terminology, 8%
  • Data Entry, 7%
  • HIPAA, 7%
  • Patient Care, 5%
Common patient coordinator skills
  • Patients, 30%
  • Customer Service, 11%
  • Patient Care, 6%
  • Patient Flow, 5%
  • Excellent Organizational, 4%
  • Check-In, 3%

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