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The differences between intake coordinators and receptionists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an intake coordinator, becoming a receptionist takes usually requires 1-2 years. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $30,571 average annual salary of a receptionist.
The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a receptionist are patients, phone calls, and customer service.
| Intake Coordinator | Receptionist | |
| Yearly salary | $38,880 | $30,571 |
| Hourly rate | $18.69 | $14.70 |
| Growth rate | 12% | - |
| Number of jobs | 44,773 | 65,671 |
| Job satisfaction | 4 | 3 |
| Most common degree | Bachelor's Degree, 47% | High School Diploma, 33% |
| Average age | 43 | 42 |
| Years of experience | 12 | 2 |
An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.
Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.
Intake coordinators and receptionists have different pay scales, as shown below.
| Intake Coordinator | Receptionist | |
| Average salary | $38,880 | $30,571 |
| Salary range | Between $29,000 And $50,000 | Between $24,000 And $38,000 |
| Highest paying City | Chicago, IL | Washington, DC |
| Highest paying state | North Dakota | Massachusetts |
| Best paying company | Wilson Elser Moskowitz Edelman & Dicker Llp | Gensler |
| Best paying industry | Health Care | Finance |
There are a few differences between an intake coordinator and a receptionist in terms of educational background:
| Intake Coordinator | Receptionist | |
| Most common degree | Bachelor's Degree, 47% | High School Diploma, 33% |
| Most common major | Psychology | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between intake coordinators' and receptionists' demographics:
| Intake Coordinator | Receptionist | |
| Average age | 43 | 42 |
| Gender ratio | Male, 16.6% Female, 83.4% | Male, 8.4% Female, 91.6% |
| Race ratio | Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1% | Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 11% | 6% |