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Intake coordinator vs receptionist

The differences between intake coordinators and receptionists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an intake coordinator, becoming a receptionist takes usually requires 1-2 years. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for an intake coordinator include patients, customer service and home health. The most important skills for a receptionist are patients, phone calls, and customer service.

Intake coordinator vs receptionist overview

Intake CoordinatorReceptionist
Yearly salary$38,880$30,571
Hourly rate$18.69$14.70
Growth rate12%-
Number of jobs44,77365,671
Job satisfaction43
Most common degreeBachelor's Degree, 47%High School Diploma, 33%
Average age4342
Years of experience122

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

Intake coordinator vs receptionist salary

Intake coordinators and receptionists have different pay scales, as shown below.

Intake CoordinatorReceptionist
Average salary$38,880$30,571
Salary rangeBetween $29,000 And $50,000Between $24,000 And $38,000
Highest paying CityChicago, ILWashington, DC
Highest paying stateNorth DakotaMassachusetts
Best paying companyWilson Elser Moskowitz Edelman & Dicker LlpGensler
Best paying industryHealth CareFinance

Differences between intake coordinator and receptionist education

There are a few differences between an intake coordinator and a receptionist in terms of educational background:

Intake CoordinatorReceptionist
Most common degreeBachelor's Degree, 47%High School Diploma, 33%
Most common majorPsychologyBusiness
Most common collegeUniversity of Pennsylvania-

Intake coordinator vs receptionist demographics

Here are the differences between intake coordinators' and receptionists' demographics:

Intake CoordinatorReceptionist
Average age4342
Gender ratioMale, 16.6% Female, 83.4%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage11%6%

Differences between intake coordinator and receptionist duties and responsibilities

Intake coordinator example responsibilities.

  • Help the individuals achieve those goals by working with them on action steps outline in the ISP.
  • Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
  • Update youth charts in regards to allergies, medication use, and immunization history at each visit.
  • Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.
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Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
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Intake coordinator vs receptionist skills

Common intake coordinator skills
  • Patients, 21%
  • Customer Service, 11%
  • Home Health, 6%
  • Patient Referrals, 6%
  • Data Entry, 5%
  • Mental Health, 4%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

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