Internal sales representative vs inside sales account manager

The differences between internal sales representatives and inside sales account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an internal sales representative, becoming an inside sales account manager takes usually requires 6-8 years. Additionally, an inside sales account manager has an average salary of $60,413, which is higher than the $44,872 average annual salary of an internal sales representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for an inside sales account manager are customer service, account management, and CRM.

Internal sales representative vs inside sales account manager overview

	Internal Sales Representative	Inside Sales Account Manager
Yearly salary	$44,872	$60,413
Hourly rate	$21.57	$29.04
Growth rate	4%	5%
Number of jobs	234,019	157,914
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 73%
Average age	47	46
Years of experience	4	8

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does an inside sales account manager do?

An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

Internal sales representative vs inside sales account manager salary

Internal sales representatives and inside sales account managers have different pay scales, as shown below.

	Internal Sales Representative	Inside Sales Account Manager
Average salary	$44,872	$60,413
Salary range	Between $29,000 And $68,000	Between $40,000 And $90,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Oregon
Best paying company	-	Apple
Best paying industry	-	Technology

Differences between internal sales representative and inside sales account manager education

There are a few differences between an internal sales representative and an inside sales account manager in terms of educational background:

	Internal Sales Representative	Inside Sales Account Manager
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 73%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Southern California

Internal sales representative vs inside sales account manager demographics

Here are the differences between internal sales representatives' and inside sales account managers' demographics:

	Internal Sales Representative	Inside Sales Account Manager
Average age	47	46
Gender ratio	Male, 55.0% Female, 45.0%	Male, 56.6% Female, 43.4%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between internal sales representative and inside sales account manager duties and responsibilities

Internal sales representative example responsibilities.

Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Inside sales account manager example responsibilities.

Utilize SalesForce to manage customer activity.
Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Construct custom dashboards and sales reports within SalesForce showing real time status.

Internal sales representative vs inside sales account manager skills

Common internal sales representative skills

Phone Calls, 12%
Internal Sales, 10%
Product Knowledge, 9%
CRM, 8%
Sales Process, 7%
Insurance Products, 7%

Common inside sales account manager skills

Customer Service, 16%
Account Management, 9%
CRM, 9%
PowerPoint, 5%
Salesforce, 4%
Outbound Calls, 4%

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Internal Sales Representative
Internal Sales Representative vs Inside Sales Account Manager

Updated January 8, 2025

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