Internal sales representative vs inside sales representative

The differences between internal sales representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an internal sales representative and an inside sales representative. Additionally, an internal sales representative has an average salary of $44,872, which is higher than the $44,413 average annual salary of an inside sales representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Internal sales representative vs inside sales representative overview

	Internal Sales Representative	Inside Sales Representative
Yearly salary	$44,872	$44,413
Hourly rate	$21.57	$21.35
Growth rate	4%	4%
Number of jobs	234,019	244,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	4	4

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Internal sales representative vs inside sales representative salary

Internal sales representatives and inside sales representatives have different pay scales, as shown below.

	Internal Sales Representative	Inside Sales Representative
Average salary	$44,872	$44,413
Salary range	Between $29,000 And $68,000	Between $28,000 And $69,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Wyoming
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Technology

Differences between internal sales representative and inside sales representative education

There are a few differences between an internal sales representative and an inside sales representative in terms of educational background:

	Internal Sales Representative	Inside Sales Representative
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Internal sales representative vs inside sales representative demographics

Here are the differences between internal sales representatives' and inside sales representatives' demographics:

	Internal Sales Representative	Inside Sales Representative
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between internal sales representative and inside sales representative duties and responsibilities

Internal sales representative example responsibilities.

Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Internal sales representative vs inside sales representative skills

Common internal sales representative skills

Phone Calls, 12%
Internal Sales, 10%
Product Knowledge, 9%
CRM, 8%
Sales Process, 7%
Insurance Products, 7%

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

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Internal Sales Representative
Internal Sales Representative vs Inside Sales Representative

Updated January 8, 2025

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