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Internal sales representative vs territory sales representative

The differences between internal sales representatives and territory sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an internal sales representative and a territory sales representative. Additionally, an internal sales representative has an average salary of $44,872, which is higher than the $34,431 average annual salary of a territory sales representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for a territory sales representative are customer service, CRM, and product knowledge.

Internal sales representative vs territory sales representative overview

Internal Sales RepresentativeTerritory Sales Representative
Yearly salary$44,872$34,431
Hourly rate$21.57$16.55
Growth rate4%4%
Number of jobs234,019219,928
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 79%
Average age4747
Years of experience44

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does a territory sales representative do?

A territory sales representative is responsible for selling goods and services, assisting customers with their inquiries and concerns, and monitoring the assigned area's sales reports. Territory sales representatives coordinate with the rest of the sales team to develop effective marketing strategies and promotional techniques to increase revenues and profitability. Territory sales representatives research current market trends to identify business opportunities to meet consumer demands and widen their services. A territory sales representative must have excellent knowledge of the sales disciplines and principles, managing the market approach to ensure customer satisfaction.

Internal sales representative vs territory sales representative salary

Internal sales representatives and territory sales representatives have different pay scales, as shown below.

Internal Sales RepresentativeTerritory Sales Representative
Average salary$44,872$34,431
Salary rangeBetween $29,000 And $68,000Between $15,000 And $78,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-IBM
Best paying industry--

Differences between internal sales representative and territory sales representative education

There are a few differences between an internal sales representative and a territory sales representative in terms of educational background:

Internal Sales RepresentativeTerritory Sales Representative
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Internal sales representative vs territory sales representative demographics

Here are the differences between internal sales representatives' and territory sales representatives' demographics:

Internal Sales RepresentativeTerritory Sales Representative
Average age4747
Gender ratioMale, 55.0% Female, 45.0%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between internal sales representative and territory sales representative duties and responsibilities

Internal sales representative example responsibilities.

  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Territory sales representative example responsibilities.

  • Track leads, log calls/activities, move sales cycle, and report/forecast using Salesforce.
  • Develop and manage a portfolio of customers seeking cost-effective, knowledgeable travel consultation and options.
  • Introduce CRM to corporate management to enhance customer relationships.
  • Provide training and direction to authorize distributors within western Washington.
  • Participate with dealers, distributors and clients concerning sales and advertising opportunities.
  • Record all customer contact utilizing company CRM (customer relationship management system).
  • Show more

Internal sales representative vs territory sales representative skills

Common internal sales representative skills
  • Phone Calls, 12%
  • Internal Sales, 10%
  • Product Knowledge, 9%
  • CRM, 8%
  • Sales Process, 7%
  • Insurance Products, 7%
Common territory sales representative skills
  • Customer Service, 18%
  • CRM, 7%
  • Product Knowledge, 5%
  • Excellent Time Management, 5%
  • Sales Growth, 5%
  • Business Relationships, 4%