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Manufacturer's representative vs sales support representative

The differences between manufacturer's representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a manufacturer's representative and a sales support representative. Additionally, a manufacturer's representative has an average salary of $57,622, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a manufacturer's representative include product line, trade shows and distribution channels. The most important skills for a sales support representative are sales support, phone calls, and POS.

Manufacturer's representative vs sales support representative overview

Manufacturer's RepresentativeSales Support Representative
Yearly salary$57,622$38,310
Hourly rate$27.70$18.42
Growth rate4%4%
Number of jobs175,503319,292
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Average age4747
Years of experience44

Manufacturer's representative vs sales support representative salary

Manufacturer's representatives and sales support representatives have different pay scales, as shown below.

Manufacturer's RepresentativeSales Support Representative
Average salary$57,622$38,310
Salary rangeBetween $36,000 And $91,000Between $30,000 And $48,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NetApp
Best paying industry-Finance

Differences between manufacturer's representative and sales support representative education

There are a few differences between a manufacturer's representative and a sales support representative in terms of educational background:

Manufacturer's RepresentativeSales Support Representative
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Manufacturer's representative vs sales support representative demographics

Here are the differences between manufacturer's representatives' and sales support representatives' demographics:

Manufacturer's RepresentativeSales Support Representative
Average age4747
Gender ratioMale, 81.0% Female, 19.0%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.8% Asian, 5.1% White, 73.4% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between manufacturer's representative and sales support representative duties and responsibilities

Manufacturer's representative example responsibilities.

  • Lead consultative sales engagements identifying value and ROI create for the customer through process mapping.
  • Manage Mid-Atlantic geographic trading area.
  • Champion certify in windows, entry doors, roofing and siding.
  • Create packages of equipment to address all aspects of a facility's HVAC needs.
  • Recognize as an expert in the utilization of SFDC (Salesforce.com) to capture sales process.
  • Sell products such as metal roofing, energy saving windows, insulate siding and complete kitchen and bathroom remodels.
  • Show more

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Manufacturer's representative vs sales support representative skills

Common manufacturer's representative skills
  • Product Line, 22%
  • Trade Shows, 8%
  • Distribution Channels, 8%
  • General Contractors, 6%
  • OEM, 5%
  • State Territory, 5%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%