Medical office manager vs patient services manager

The differences between medical office managers and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical office manager and a patient services manager. Additionally, a patient services manager has an average salary of $69,729, which is higher than the $46,435 average annual salary of a medical office manager.

The top three skills for a medical office manager include patients, office procedures and payroll. The most important skills for a patient services manager are patients, patient care, and patient service.

Medical office manager vs patient services manager overview

	Medical Office Manager	Patient Services Manager
Yearly salary	$46,435	$69,729
Hourly rate	$22.32	$33.52
Growth rate	28%	28%
Number of jobs	100,339	157,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a medical office manager do?

A medical office manager is a healthcare expert who plans and oversees a clinic's or hospital's services, ensuring patients receive optimal care and service. They are mainly in charge of performing administrative tasks such as monitoring the daily operations at medical facilities, supervising and coordinating patient appointments and schedules, monitoring the inventory of supplies, processing purchase orders, studying feedback from different parties, and developing strategies to optimize operations. They must also respond to issues and concerns, resolving them promptly and professionally.

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

Medical office manager vs patient services manager salary

Medical office managers and patient services managers have different pay scales, as shown below.

	Medical Office Manager	Patient Services Manager
Average salary	$46,435	$69,729
Salary range	Between $29,000 And $72,000	Between $41,000 And $117,000
Highest paying City	New York, NY	Beverly, MA
Highest paying state	New Jersey	Massachusetts
Best paying company	Community Health Connections	Sanofi Genzyme
Best paying industry	Health Care	Health Care

Differences between medical office manager and patient services manager education

There are a few differences between a medical office manager and a patient services manager in terms of educational background:

	Medical Office Manager	Patient Services Manager
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Medical office manager vs patient services manager demographics

Here are the differences between medical office managers' and patient services managers' demographics:

	Medical Office Manager	Patient Services Manager
Average age	47	47
Gender ratio	Male, 11.0% Female, 89.0%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.5% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical office manager and patient services manager duties and responsibilities

Medical office manager example responsibilities.

Manage and facilitate manuscript preparation of oncology clinical trials results arising from currently market and pipeline drugs.
Provide educational materials to patients and communicate with patients regarding inquiries and complaints to ensure patient satisfaction.
Attend many seminars concerning insurance procedures and updates on HIPPA regulations.
Maintain patient records, adhering to confidentiality policies and HIPPA regulations.
Perform x-rays as necessary and communicate with surgeons to interpret procedure clearly to Spanish speaking patients.
Protect the security of medical records and information in accordance with HIPAA regulations to ensure that confidentially are maintained.

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Medical office manager vs patient services manager skills

Common medical office manager skills

Patients, 24%
Office Procedures, 7%
Payroll, 5%
Medical Billing, 4%
Patient Care, 4%
Front Desk, 4%

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

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Medical Office Manager
Medical Office Manager vs Patient Services Manager

Updated January 8, 2025

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