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National account representative vs business representative

The differences between national account representatives and business representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a national account representative, becoming a business representative takes usually requires 6-12 months. Additionally, a business representative has an average salary of $51,604, which is higher than the $44,826 average annual salary of a national account representative.

The top three skills for a national account representative include national accounts, customer service and product knowledge. The most important skills for a business representative are customer service, patients, and powerpoint.

National account representative vs business representative overview

National Account RepresentativeBusiness Representative
Yearly salary$44,826$51,604
Hourly rate$21.55$24.81
Growth rate4%-4%
Number of jobs204,509197,264
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 58%
Average age4740
Years of experience412

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

National account representative vs business representative salary

National account representatives and business representatives have different pay scales, as shown below.

National Account RepresentativeBusiness Representative
Average salary$44,826$51,604
Salary rangeBetween $30,000 And $64,000Between $36,000 And $73,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Marathon Oil
Best paying industry-Finance

Differences between national account representative and business representative education

There are a few differences between a national account representative and a business representative in terms of educational background:

National Account RepresentativeBusiness Representative
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

National account representative vs business representative demographics

Here are the differences between national account representatives' and business representatives' demographics:

National Account RepresentativeBusiness Representative
Average age4740
Gender ratioMale, 54.5% Female, 45.5%Male, 45.5% Female, 54.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between national account representative and business representative duties and responsibilities

National account representative example responsibilities.

  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
  • Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
  • Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
  • Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
  • Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.
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Business representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
  • Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
  • Utilize multiple internal information systems and applications to troubleshoot hardware issues.
  • Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
  • Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
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National account representative vs business representative skills

Common national account representative skills
  • National Accounts, 17%
  • Customer Service, 15%
  • Product Knowledge, 13%
  • Account Management, 5%
  • Sales Growth, 4%
  • Trade Shows, 3%
Common business representative skills
  • Customer Service, 13%
  • Patients, 12%
  • PowerPoint, 8%
  • Business Development, 7%
  • Financial Services, 6%
  • Inbound Calls, 5%