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Office manager jobs in East Hampton, NY - 46 jobs

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  • Assistant or Associate Director of Admissions

    Come Work at QU

    Office manager job in North Haven, CT

    Quinnipiac University School of Law invites applications for a dynamic Assistant or Associate Director of Admissions (level commensurate with qualifications) to serve as our Admissions Systems Specialist, combining strategic enrollment management with cutting-edge technology expertise to join our Law Admissions team. In this role, you will optimize our admissions technology systems, ensures data integrity, and drives process improvements to enhance the applicant experience. Reporting to the Director of Law Admissions, the position combines technical expertise with strategic insight to support enrollment goals and foster a diverse, high-achieving student body. You'll collaborate with faculty, staff, and prospective students while ensuring seamless admissions processes that reflect our commitment to excellence. About Quinnipiac: Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100 degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities. The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X. Responsibilities: Optimize and manage admissions systems and portals to ensure a seamless applicant experience, including through Unite and Slate Generate and analyze statistical reports to support data-driven decision-making Direct, implement, and support technical projects related to admissions systems Manage and coordinate communications with prospective students and applicants across multiple channels Identify and implement process improvements to enhance efficiency through technology, systems, and best practices Fulfill internal and external data requests, providing analysis and reporting on the full admissions funnel-from inquiry through enrollment Oversee data transfers and integrations between admissions and university databases, ensuring accuracy and consistency Collaborate with university departments and external vendors to resolve technical issues affecting prospective student experiences Conduct regular data audits to identify integrity issues; implement corrective measures and establish long-term process improvements Maintain accurate recruitment and admissions statistics and provide insights for strategic planning. Assist with the maintenance and content updates of web, social, and electronic media platforms related to admissions Participate in on-campus and virtual recruitment events, including open houses and scholarship programs Review and evaluate admission applications as needed Perform other duties as assigned by the supervisor Education Requirements: Bachelor's degree required Master's degree preferred Qualifications: Minimum of 2-3 years of experience in in an admissions, enrollment management, or higher education setting with a strong commitment to customer service Demonstrated proficiency with admissions and data management systems such as Unite, Slate, and Colleague; Slate experience is required for the Associate Director position. Advanced knowledge of Excel and data reporting tools is strongly preferred Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies Exceptional organizational abilities and attention to detail, with a proven record of maintaining data accuracy and integrity Demonstrated excellence in written, oral, and digital communication, including crafting messages for prospective student audiences Familiarity with web, social media, and electronic communication platforms; experience with LinkedIn, GroupMe, and Zoom preferred Skilled in leveraging technology to improve operational efficiency and enhance the prospective student experience Demonstrated ability to engage respectfully with people from a wide range of backgrounds; committed to ongoing learning and inclusive communication Strong interpersonal skills with the ability to engage effectively with a wide range of constituents, including students, faculty, staff, and external partners Collaborative and adaptable team member, able to manage multiple priorities and adjust seamlessly to changing needs and timelines in a fast-paced environment Ability to work collaboratively and independently in a fast-paced environment Proven ability to collaborate effectively with individuals from varied backgrounds Special Instructions to Applicants: TO APPLY: Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references. We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence. Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.
    $40k-89k yearly est. 59d ago
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  • HBG - Team Manager

    Howley Bread Group

    Office manager job in Groton, CT

    Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
    $71k-116k yearly est. 33d ago
  • Finance And Office Manager

    Compass Rose Strategic Partners LLC

    Office manager job in Waterford, CT

    Job Description Compass Rose Strategic Partners LLC is looking for a dynamic Finance and Office Manager with compliance responsibilities to join our team. Salary: We use industry compensation data to inform our compensation plan. Salary will be competitive and based on experience Benefits: Includes medical, 401(k) plan and PTO Hours: Full-time, in-person, Monday - Friday 8:30-5:00, with additional flexibility needed for special projects or after-hours support As part of our firm's hiring and due diligence process, we may require background checks, fingerprinting, and personality and skills testing Compensation: $70,000 - $90,000 DOE Responsibilities: Key Accountabilities: Accounting Client Accounts Set up and maintain client accounts in portfolio and billing software systems Prepare quarterly client account billing and maintain billing files. Preparation of client refunds or billing adjustments as they arise. Address client questions and billing inquiries promptly Bookkeeping Manage internal accounting in QuickBooks, benefits administration, including 401(k) plan, and payroll coordination with ongoing supervision. Maintain due dates for all office accounts payable and ensure checks prepared for timely payment monthly. Coordinate with outside vendors as needed Work closely with the Chief Compliance Officer (CCO) and outside accounting firm to maintain proper documentation for books and records substantiation requirements Reconcile various income and expense accounts to QuickBooks annually with assistance from an accountant Maintain strict confidentiality regarding payroll, benefits, and all firm data Compliance and Technology Perform various monthly, quarterly, and annual compliance tasks and ensure proper documentation Coordinate with others in the office to ensure timely completion of compliance tasks assigned Maintain compliance calendar and keep CCO abreast of calendar status. Review with CCO monthly Act as a liaison, and maintain a relationship, with the firm's compliance counsel and other third parties on compliance items, as assigned Keep CCO abreast of any identified compliance related issues Obtain documentation as requested by the CCO during any internal or outside audits Develop and improve processes with CCO approval Responsible for ensuring compliance documentation is in good order by performance of audits and feedback to reduce errors Assist and support CCO with the following: I mplementing the firm's compliance policies and procedures, under the direction of the CCO, to ensure firm activities meet the requirements of state and federal laws, rules and regulations maintaining a firm-wide culture of compliance network administration and IT support, including equipment to CCO updating or amending internal compliance policies and procedures as needed ensuring annual cybersecurity training is completed and office-wide employees are following the firm's fraud and cybersecurity protocols and procedures Office Duties and Equipment Maintenance Completing tasks associated with onboarding new employees Implement new processes and software technology when firm adopts Assist with other office maintenance responsibilities as assigned, including coordination with outside contractors When the receptionist is unavailable, greet and direct clients and other office visitors, screen and route phone calls Handle a variety of other administrative functions, as assigned, to aid CCO to assist in firm management Meet with CCO weekly or more as needed to keep CCO apprised of status Qualifications: Skills and Qualifications Ability to manage multiple tasks, prioritize effectively, and maintain a high level of accuracy Advanced active listening and verbal and written communication skills. Proactive and responsive Possess a phenomenal and keen eye for detail. Must be accurate, organized, and able to set priorities, and manage time appropriately in order to meet deadlines Critical thinking and problem-solving acumen to identify and provide options and solutions to resolve issues for the CCO. Is analytical with exceptional planning skills Keen focus on working closely with, delivering exceptional service, and building a trusting and supportive relationship with the CCO Highly professional and mature, who takes initiative as a self-starter and holds themself to the highest standards Is tech-savvy and quickly learns new software, platforms, and tools Exhibits strong ethics and dedication to maintaining high confidentiality of firm and client data Is accountable, motivated, upbeat, and a positive team member Is eager to learn about the industry and our firm and enjoys working in a fast-paced, hands-on environment Is open to feedback and coaching Education and Experience Education: Bachelor's degree in accounting, finance or related business field Work Experience in accounting, banking, legal or financial services preferred Current ability to serve as a notary public or willingness to obtain Proficient in QuickBooks and Microsoft Office software and ability to learn company software, platforms and tools Familiar with Registered Investment Advisory (RIA) firm operations helpful About Company Compass Rose Strategic Partners is a well-established firm that has been consulting families in investment, college, retirement, and estate planning for over 32 years. We take pride in putting clients' interests first and really listening to their needs and concerns. We provide comprehensive financial planning with five-star service! We are looking for a team member who wants to grow with us and is looking for a career, not a job! Please do not contact our office directly.**
    $70k-90k yearly 33d ago
  • Insurance Agency Team Manager

    V.F. McNeil Insurance

    Office manager job in Branford, CT

    Job Description The Team Manager at V.F. McNeil Insurance leads and supports a high-performing team, overseeing daily operations and driving departmental performance to meet business goals. You'll also act as a key liaison between staff and management to ensure alignment with the agency's overall objectives. A full description of responsibilities will be provided during the application process. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Mon-Fri Schedule Responsibilities The Team Manager oversees daily operations and guides the team to achieve departmental goals, optimizing workflows and maintaining high standards of service and efficiency. They lead, develop, and mentor staff through performance management, coaching, and training, while fostering a collaborative, accountable, and positive workplace culture. They also serve as a key liaison with management, reporting on performance metrics and escalating issues as needed. More details about this role and its responsibilities will be provided during the application process. Requirements Bachelors Degree CT State Insurance License Strongly Preferred
    $70k-116k yearly est. 4d ago
  • Hospice Clinical Team Manager (RN, Nurse Manager) - HomeCare

    Hartford Healthcare at Home 3.5company rating

    Office manager job in New Haven, CT

    Shift Detail: Monday-Friday 8-430 Work where every momentmatters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network as a Hospice Clinical Team Manager. Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allowsour colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client's home. Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients' families. Clinical Supervisor- Hospice Supervises the program to ensure that a high quality, cost-effective service is delivered by the department and that is in keeping with Hartford HealthCare at Home's strategic plan as well as the Program's goals and objectives. Provides direct patient care that is specific to each patient's needs, including those needs that are age specific. In general, most of the time will be spent in the following activities: Provides staff guidance in making clinical and case management decisions focused on clinical excellence for end of life care and symptom management. Directs staff in the Medicare Hospice Benefit guidelines Assures the development of personnel qualifications and policies Identifies and facilitates professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identifies and follows through with development plan Maintains compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes Accountable for team performance in achieving desired clinical and operational performance measures Utilizes clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients and trend team outcomes and performance. Assures that clinical and functional outcomes are achieved at the highest level possible Resolves patient care problems collaboratively with internal/external customers - collaborates with peers across the regions Oversees the daily patient assignments for clinical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards) Coordinates referrals and ensures timeliness of SOCs and timeliness of adjunct service delivery Ensures that patient needs are continually assessed Ensures that an individualized plan of care is developed, implemented and updated as needed for all patients. Ensures coordination of patient care, including communication with all physicians involved in the plan of care Determines staffing needs and coordinates hiring to meet service demands for assigned geographic areas Hires, trains, coaches and evaluates staff. This role is also responsible for completion of personnel evaluations according to agency timelines. Reviews and analyzes team and patient metrics to consistent with agency initiatives. Participates in preceptor programs Anticipates customer needs and responds quickly, accurately and pleasantly Participates in preceptor programs and student education regarding hospice and palliative care end of life issues Qualifications Licensure: A registered nurse with a license to practice in the State of Connecticut Education: A Diploma in nursing. Bachelors Degree in nursing preferred Experience: According to current state licensure regulations. Hospice experience with OASIS and case management certification preferred. Basic keyboarding skills and ability to manage electronic calendar and email system. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
    $65k-113k yearly est. 1d ago
  • Office Manager/Social Ministries Coordinator (Riverhead Corps)

    The Salvation Army 4.0company rating

    Office manager job in Riverhead, NY

    The Office Manager/Social Ministries Coordinator serves as a key administrative leader and ministry representative for The Salvation Army Riverhead Corps. This dual role blends efficient office management with the compassionate coordination of social service programs, ensuring smooth operations and the delivery of essential community services. Responsibilities Office Management Duties Oversee daily office operations, including managing correspondence, scheduling, and maintaining records. Provide excellent customer service by handling calls, emails, and inquiries. Process financial transactions such as donations. Maintain accurate employee, volunteer, and Corps documentation, ensuring compliance with Salvation Army policies. Coordinate office and facility usage for programs and events. Supervise office supplies, equipment maintenance, and cleanliness. Social Ministries Coordination Duties Organize and manage social service programs, including food pantry, clothing assistance, and utility aid. Assess client needs, process applications, and maintain equitable resource distribution. Recruit, train, and schedule volunteers, fostering a welcoming environment. Represent The Salvation Army at community meetings to build partnerships. Track program data, prepare reports, and ensure compliance with Salvation Army policies and local regulations. Additional Responsibilities Manage statistical reporting and maintain confidential client files. Support seasonal programs, including Angel Tree, Adopt-a-Family, Back-to-School initiatives, and Holiday meals. Liaise with local agencies and external partners, including Food Bank, United Way, and Long Island Cares. Develop and grow a strong volunteer base to support community services. Ensure compliance with all operational and grant requirements. Qualifications Education and Experience High school diploma or GED is required, an associate or bachelor's degree in social services or a related field preferred. A minimum of 2 years of experience in social services, casework, food pantry operations, or related fields will be an added advantage. Administrative and office management experience in a non-profit or ministry setting is preferred. Skills and Abilities Strong organizational, multitasking, and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Compassionate, empathetic approach to serving individuals in need. Fluent in English; bilingual in Spanish is highly preferred. Valid driver's license with the ability to drive a 12-passenger van. Personal Attributes Detail-oriented, self-motivated, and able to work with minimal supervision. Ethical and professional conduct in line with Salvation Army policies.
    $33k-44k yearly est. Auto-Apply 60d+ ago
  • Secretary to the Principal (One Year Only)

    Newport Public Schools 4.3company rating

    Office manager job in Newport, RI

    Principal Secretary (One Year Only) SCHOOL YEAR:2025/2026 GENERAL DUTIES: To assure the smooth and efficient operation of the school office so that the office's maximum positive impact on the education of the students can be realized and to provide administrative support to the principal. EDUCATION, TRAINING, and EXPERIENCE: Graduation from high school, supplemented by secretarial and/or business training, Associate's Degree desired. At least two (2) years of experience in an administrative support role. Possession of excellent computer skills (word processing, spreadsheets, databases, e-mail, Internet) * and the ability to learn Power Point and any other computer programs required for the position. Knowledge of the Munis financial accounting system and ASPEN student information system a plus. Possession of bookkeeping and financial skills with the ability to coordinate with outside vendors. * Ability to key at a speed of 45 wpm. * Ability to compose, proofread, and edit meeting minutes and written communications; dictation skill desired (note-taking, speedwriting, etc.). * Strong attention to detail and excellent organizational skills with the ability to maintain and implement new office systems for the school office. Excellent communication and interpersonal skills needed to deal professionally with staff and public. Ability to work within a team, as well as operate independently, demonstrating initiative and sound-decision making. Demonstrated ability to perform the responsibilities below as evidenced by coursework, previous experience, testing, and the interview process. Any such alternatives to the above as the committee may deem appropriate in the event that the above qualifications cannot be met. RESPONSIBILITIES: Supervises and assists in the assessment of clerical staff. Obtains, organizes, and disseminates pertinent data relating to the various functions of the school office. Composes routine correspondence and prepares correspondence, meeting notices, etc., from written drafts, notes, or outlines. Attends meetings as directed by the principal for the purpose of obtaining and disseminating information. Processes all incoming correspondence for the principal. Assists in the preparation of budgets and monitors expenditures for the purpose of record keeping, budget control, and planning. Researches, orders, and tracks supplies needed for the school. Maintains calendars, makes arrangements for conferences and meetings, and assists in school events and activities such as graduation, summer orientation, parent conferences, and student scheduling. Takes minutes of administrative meetings, as required by the principal or designee Interprets policies and procedures to staff, students and public. Understands and maintains complete confidentiality in all aspects of this position. Performs the usual office routines and practices associated with a busy, yet productive and smoothly run office, as well as any other such duties assigned by the principal or designee. SALARY: Full time, twelve months. Salary and benefits in accordance with Support Staff contract. Pay Grade 10, 35 hours/week, 7:00 a.m. to 2:30 p.m. with 1/2-hour non-paid lunch break. Applicants are not to approach members of the Newport School Committee. Individual contact between applicants and School Committee members may constitute grounds for disqualifying an application. Providing Students Opportunities and Access to the World Through Quality Education AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The Newport School Department does not discriminate on the basis of race, age, sex, religion, sexual orientation, gender identity or expression, national origin, color, disability or veteran status.
    $34k-38k yearly est. 24d ago
  • Accounting Office Manager

    Executive Auto Group 4.2company rating

    Office manager job in Wallingford, CT

    Executive Auto Group Join Our Team as an Automotive Accounting Office Manager We're not your typical automotive group. At Executive Auto Group, we're redefining what it means to lead the automotive industry. As one of Connecticut's largest and most respected dealership networks, we're driven by innovation, excellence, and commitment to our people. What We Offer: Paid Holidays & PTO to maintain a healthy work-life balance. Comprehensive health, dental, and vision benefits. Paid Life Insurance for peace of mind. 401K with a company match for your financial security. Employee discounts on automotive products and services. Opportunities for career advancement in our expanding operation. Why You'll Love Working Here: Centralized Accounting Department: You'll work alongside a dynamic team of talented professionals in our central office. Collaborative Team Environment: We believe in teamwork, support, and celebrating wins together. Ongoing Training Opportunities: We invest in your growth with continuous learning and development. Culture of Respect & Opportunity: We foster a workplace where your voice matters, and your career can thrive. What You'll Do: As the Office Manager, you will act as the operational hub of the accounting office, coordinating workflow, supervising administrative staff, and ensuring that all office functions run efficiently. You thrive in a fast-paced environment, have strong leadership skills, and enjoy being the go-to person for keeping things on track. Supervise and coordinate daily office operations across departments Manage administrative staff schedules, task assignments, and performance Conduct bank reconciliations, prepare adjustments, and reconcile accounts. Monitor workflow and resolve issues to maintain operational efficiency Maintain office supplies, equipment, and vendor relationships Assist the Controller with month-end responsibilities and maintain compliance with company policies. What You Bring: 5+ years of office management or operations experience (automotive industry preferred) Strong leadership and team coordination skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office Suite and dealership management systems (e.g., CDK) Strong communication and problem-solving skills High attention to detail and ability to work independently We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $58k-87k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    Ocean Honda Groton

    Office manager job in Groton, CT

    Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an Office Manager to ensure the successful day to day operations of the office and the team. They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation. This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems. The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions. Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
    $41k-63k yearly est. 60d ago
  • Front Desk Manager/Sales Coordinator

    River Link Hotels

    Office manager job in Groton, CT

    The Hampton Inn Groton is seeking a hands-on Front Desk Manager/Sales Coordinator with a hotel operations background to join our team. This role will be responsible for the day-to-day operations of the hotel with an emphasis on associate and guest relations, development of people, sales and quality assurance. GENERAL RESPONSIBILITIES: * Assist in new associate orientation and onboarding * Train and support all Front Desk associates and ensure performance in accordance with established hotel brand standards * Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. * Responsible for coordinating internally with the sales & marketing team. * Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. * Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, group rooms resumes) * Generate group and/or corporate leads through internet prospecting, networking, and telemarketing. * Arrange and co-ordinate meetings, events and any appointments. * Create and manage Company and Travel Agent profiles on the property management system. * Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles. * Adhere to all Company and brand standards * Compliance with Federal & State Labor laws * Ongoing review of staff to ensure adherence to established policies and procedures * Participate in monthly reward and recognition meeting /celebrate hotel and associate achievements * Establish and maintain open collaborative relationships with direct reports, team members and partner hotel leadership. * Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses * Oversight of front desk operations * Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout * Identify areas of concern and develop strategies to improve performance * Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results * Active participation in budgeting and forecasting to maximize hotel revenue and profits * Perform administrative duties, including, but not limited to; Profit and Loss Statements, Scheduling and Payroll Qualifications * Previous hotel operations leadership experience * Demonstrated passion and sense of urgency in the achievement of results * Excellent time management skills, strong leader of people * Attention to detail and highly organized * Must be self-motivated and results oriented * Willingness and ability to train and develop associates * Creative problem-solving skills * Familiar with common computer software programs including Microsoft outlook, word and Excel. * Must be willing to work varied hours including evenings, weekends & holidays * Hilton PEP experience preferred but not required
    $39k-63k yearly est. 60d+ ago
  • Customer Care Center- Assistant Customer Care Center Manager

    Chelsea Groton Bank 3.7company rating

    Office manager job in Groton, CT

    Assistant Customer Care Center Manager (E1) Chelsea Groton is looking to hire motivated and dynamic individuals for our Customer Care department. The Customer Care Assistant Manager assists our agents and customers in-person using phone, chat, text, and video channels. The ideal candidate will have strong leadership skills, an entrepreneurial spirit, and be a motivated and personable individual willing to help customers achieve their financial goals by providing outstanding service in a professional manner through our various digital channels. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community. Responsibilities and Requirements vary based on job level. Expectations include: Supervises and assists in managing call center channels including calls, text, chat, video, and VBM services. Ensure seamless customer interactions supporting key products such as deposits, loans, and electronic delivery channels including online/mobile banking, debit cards, etc. working with the Customer Care Center Manager. Supervises and assists Customer Care staff to effectively provide accurate information and support to customers. Support cross-sell efforts and retail/back-office personnel. Assists in managing overall team performance working with the Customer Care Center Manager. Provide guidance, training, and support to Customer Care staff, fostering a positive and productive work environment. Effectively coach the Customer Care staff to appropriately expand relationships and assist customers with meeting their needs. Ensure all customer inquiries and issues are resolved promptly and satisfactorily, maintaining a high standard of service. Track and analyze key performance indicators (KPIs) on call center performance, customer feedback, and operational efficiency; ensure quality assurance in processing forms, customer requests, and product/service maintenance according to Bank policies. Monitors system and application activity and availability and proactively escalate problems and outages to management. POSITION REQUIREMENTS: Minimum of Associate's Degree and/or 1 years' experience of Call Center, retail banking or E-Commerce supervisory experience. Must have strong leadership, supervisory, customer service, problem resolution, interpersonal and communication skills. Must be detail oriented and well organized. Must have some knowledge or aptitude regarding desktop computers, cellular phones and other web enabled mobile devices including but not limited to settings, internet browsers and mobile apps. Proficient in Microsoft Word and Excel and be able to use various types of office equipment including computer, calculator, fax, copier and document imaging technology and equipment. Ability to learn and adapt to change and flexibility of both schedule and routines is required. Must interact with customers and bank team members in a professional manner. Why Choose Chelsea? The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more. At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too. Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.
    $31k-36k yearly est. Auto-Apply 7d ago
  • Cross Center Assistant to Mathnasium Learning Center Directors

    Mathnasium 3.4company rating

    Office manager job in Guilford, CT

    Join our A+ Team Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. The Mathnasium Method- the result of decades of hands-on instruction and development - has been transforming the lives of children through math since 2002 and continues to be shared through in-person, online, and hybrid instruction. At Mathnasium of Guilford, we pride ourselves on changing lives through math. We empower our staff to provide exceptional educational services, build confidence in our students, and create a deep understanding and lifelong love of mathematics among our youth. If you are driven, motivated, and eager to make a difference, we would love to meet you! Position Summary Mathnasium of Guilford is looking for an exceptional Cross Center Assistant to Mathnasium Learning Center Directors to provide exceptional support for an engaging and productive learning experience for students. The ideal candidate is motivated, detail-oriented, enthusiastic, and approachable. They are passionate about helping the TEAM achieve business success. The main focus of the work is supporting the Center Director with sales and administrative tasks, so they need to have great leadership abilities that inspire employees and build teamwork, as well as great management skills that help improve efficiency and drive profitability. All applicants are required to provide work authorization, and pass a background check. Following hiring, the new team member is required to complete training about the Mathnasium Method. This is a part-time role starting at 30 hrs per week with flexible hours that is targeted to grow to full time with benefits upon the Centers achieving roster profitability goals in 2021. Must be willing and able to hit agreed upon benchmarks and goals Responsibilities Support the Center Director and staff in ensuring exceptional organizational skills, marketing skills, client contact including lead processing, client retention plan, and other executive functions services Center Directors and the Corporate Owner of the Centers. Learn how to Teach in-person, online, and/or via hybrid delivery using the Mathnasium Method, terminology, and teaching practices which include individualized instruction in a group setting so that you can intelligently explain our program to prospects, business partners, and the community at large. Become proficient with digital educational materials & processes Support staff in maintaining the organization & management of student's digital assets Support the Center Director in administering student assessments and the development of student learning plans Assess student progress throughout instructional sessions Maintain a high level of confidence and program value through interactions with student guardians Mentor and support employee development by providing on-the-job training to instructional staff Serve as the point person in case the Center Director is unavailable Assist with sales responsibilities including responding to leads and successfully enrolling customers Provide exceptional customer service Assist with non-teaching/instructional tasks as needed Support the maintenance of a clean & professional learning environment Qualifications Excellent interpersonal and organizational skills Willingness to learn and be trained Willingness to learn how to conduct and assist with sales Willingness to develop leadership abilities Ability to balance various ongoing tasks Proficiency in computer skills Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.
    $37k-47k yearly est. 21d ago
  • Office Administrator | Logistics Coordinator

    Marmon Holdings 4.6company rating

    Office manager job in Wallingford, CT

    Future Metals LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Office Administrator | Logistics Coordinator will be responsible for reviewing customer orders, order entry, coordination of the outgoing shipments and review of incoming shipments. This is a cross-collaborative interaction role that will be heavily involved with the site-based Connecticut sales team and Operations. In addition, this role will support the administrative functions for the Connecticut facility. ESSENTIAL DUTIES AND IMPORTANCE OF JOB RESPONSIBILITIES: Most critical part of the job responsibilities; requires most of the employee's time and effort. Maintain front lobby and office area to ensure a clean and professional appearance. Answer, forward, and screen phone calls in a professional manner. Order office/janitorial supplies as needed. Monitor incoming mail, email and invoices and send to appropriate party. Scan all shipment traceability documents into SharePoint. Manage, review and release orders. Review receivers, material certifications, material specifications, upload onto network drives and ERP System. Prepare order packets for all outgoing shipments and scan all completed shipment packets. Coordinate logistics needs for exports and local pick-ups. Assist corporate management when onsite. Communicate timely, concisely, and respectfully with all levels of personnel. Provide administrative assistance to sales team such as order follow up with Operations and/or following up with customers. Perform the following tasks, enter customer purchase orders, contract review, create supplier purchase orders, WIP orders. Follow up on supplier purchase orders as needed. Enter quotes on an as needed. Responsible for reviewing inbound mill test reports and all associated paperwork for accuracy, and compliance with POs and specifications as ordered. Automate / improve inventory and forecasting analysis tools together with purchasing team Manage and update customer databases or portals as required Assembles and maintains statistical data. Communication with management and other employees to facilitate customer satisfaction and further sales Expedite and trace customer orders Perform any other duties assigned or delegated by supervisor. WORK EXPERIENCE / EDUCATION REQUIREMENTS: 1. Experience with administrative and clerical procedures. 2. Experience with logistics. 3. Experience in the aerospace or manufacturing industry a plus. 4. Attention to detail. 5. Excellent time management skills. 6. Strong communication and interpersonal skills. 7. Strong computer skills including Microsoft Office. 8. Self-starter who will take initiative and can work independently without supervision. Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $43k-51k yearly est. Auto-Apply 6d ago
  • Guest Experience Manager

    Sitio de Experiencia de Candidatos

    Office manager job in Newport, RI

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $46k-68k yearly est. Auto-Apply 26d ago
  • Manager, Branch Office - NS Newport

    Navy Federal 4.7company rating

    Office manager job in Newport, RI

    To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Three years' experience in grade level 76 (or higher) or applicable external experience Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience Experience in leading and managing in diverse and complex operational environments Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts Advanced knowledge of functions relating to cash and ATM operations Working knowledge of financial institution and lending practices, principles and regulations Working knowledge of retail banking industry best practices Experience in member/customer service operations Experience in responding to requests regarding complex financial information/data Experience in supervising and leading employees Experience in training and developing staff Exposure to developing/maintaining community and command relations Ability to manage multiple priorities independently and/or in a team environment Effective skill analyzing statistics and reports to determine business performance and trends Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions Effective skill interacting with staff, management, vendors and members diplomatically and tactfully Effective verbal and written communication skills Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 657 Peary Street, Newport, Rhode Island 02840 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits Manage staff to ensure vault opening, closing and balancing procedures are completed Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events Oversee recruiting/selection, on-boarding and initial training of team members Administer budget, purchasing, tracking and records retention for business expenses Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services Promote member service excellence and lead team to deliver quality service Liaise with other branches to support business growth and continuity of regional operations Analyze reports and conduct trend analysis to optimize business performance Analyze and solve problems without clear precedent Ensure compliance with all security, safety and emergency preparedness procedures Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations Perform supervisory/managerial responsibilities: Manage daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ensure efficiency of operations Perform other duties as assigned
    $61k-75k yearly est. Auto-Apply 14d ago
  • Business Manager (NK)

    Nucar Southern New England

    Office manager job in North Kingstown, RI

    Nucar is growing! We are looking for an Experienced Business Managers for our sales teams! In this position you will be responsible for offering vehicle financing, service contracts, and aftermarket products, with a thorough explanation of these products and services It takes a lot of people working together to form this team. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. If you are interested in joining the BEST team and looking to grow and utilize your many skill sets, please apply today! Job Requirements: Two years of automotive sales experience and/or one year in a dealership management position. The ability to maintain the profitability while controlling expenses and maintaining customer satisfaction. An understanding of federal and state guidelines governing the finance operation. Strong communication and interpersonal skills to work with customers, employees and lending institutions. Education and/or Experience: High School Diploma or equivalent, preferred. Full-time employees are eligible for benefits including: Medical, Dental, Vision Coverage Life Insurance Short & Long Term Disability Insurance Employee Referral Bonus, Longevity Bonus Paid Vacations, Paid Holidays, 401K with Company Contribution We are excited about meeting you!_ We are a drug free, equal opportunity employer that promotes from within operating in comfortable, modern and safe facilities. Job Type: Full-time Benefits: 401(K) with Company Contribution Dental insurance Health insurance Health savings account Company paid Life insurance Paid time off Referral program Vision insurance
    $72k-128k yearly est. 23d ago
  • Business Manager (NK)

    Boch 4.2company rating

    Office manager job in North Kingstown, RI

    Nucar is growing! We are looking for an Experienced Business Managers for our sales teams! In this position you will be responsible for offering vehicle financing, service contracts, and aftermarket products, with a thorough explanation of these products and services It takes a lot of people working together to form this team. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. If you are interested in joining the BEST team and looking to grow and utilize your many skill sets, please apply today! Job Requirements: * Two years of automotive sales experience and/or one year in a dealership management position. * The ability to maintain the profitability while controlling expenses and maintaining customer satisfaction. * An understanding of federal and state guidelines governing the finance operation. * Strong communication and interpersonal skills to work with customers, employees and lending institutions. Education and/or Experience: * High School Diploma or equivalent, preferred. Full-time employees are eligible for benefits including: * Medical, Dental, Vision Coverage * Life Insurance * Short & Long Term Disability Insurance * Employee Referral Bonus, Longevity Bonus * Paid Vacations, Paid Holidays, 401K with Company Contribution We are excited about meeting you!_ We are a drug free, equal opportunity employer that promotes from within operating in comfortable, modern and safe facilities. Job Type: Full-time Benefits: * 401(K) with Company Contribution * Dental insurance * Health insurance * Health savings account * Company paid Life insurance * Paid time off * Referral program * Vision insurance
    $60k-88k yearly est. 22d ago
  • Assistant Guest Service Manager

    Study Hotels

    Office manager job in New Haven, CT

    Job Description The Study at Yale Hotel is looking for an Assistant Guest Services Manager to provide genuine hospitality and the highest quality of service to our guests. The Assistant Guest Services Manager will be responsible for supervising the Guest Service Agents, Valet and Security while ensuring guest satisfaction under the guidance of the Guest Services Manager and in alignment with Study Hotels brand standards. Responsibilities Provide the highest and most efficient level of hospitality service expected by our guests. Present and conduct business in a professional and ethical manner. Possess and provide excellent oral and written communication skills and be capable of providing clear and concise direction. Supervise the training of all Guest Service team members and motivate them to perform their jobs effectively. Answers inquiries about the hotel and surrounding areas. Be able to lead independently and take complete ownership of all aspects of daily operations for the front desk. Complete the guest check-in and check-out processes, which includes assigning guest their rooms and facilitating payment. Maintains room inventory of vacancies, reservations, and assignments. Courteously answers inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue. Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area. Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints. Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Perform accordingly to the company handbook in regard to policies, procedures, and regulations. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 2 years of hotel front office or guest services department experience. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word, and Excel. Flexibility to work any shift including evenings, weekends, and holidays. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. Ability to stand for long periods of time in an indoors with a thematically climate-controlled workstation. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. The Study at Yale Hotel, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR tWsUyNM4WD
    $39k-58k yearly est. 31d ago
  • HBG - Team Manager

    Howley Bread Group

    Office manager job in Waterford, CT

    Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
    $71k-116k yearly est. 33d ago
  • Office Administrator | Logistics Coordinator

    Marmon Holdings, Inc.

    Office manager job in Wallingford, CT

    Future Metals LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Office Administrator | Logistics Coordinator will be responsible for reviewing customer orders, order entry, coordination of the outgoing shipments and review of incoming shipments. This is a cross-collaborative interaction role that will be heavily involved with the site-based Connecticut sales team and Operations. In addition, this role will support the administrative functions for the Connecticut facility. ESSENTIAL DUTIES AND IMPORTANCE OF JOB RESPONSIBILITIES: Most critical part of the job responsibilities; requires most of the employee's time and effort. * Maintain front lobby and office area to ensure a clean and professional appearance. * Answer, forward, and screen phone calls in a professional manner. * Order office/janitorial supplies as needed. * Monitor incoming mail, email and invoices and send to appropriate party. * Scan all shipment traceability documents into SharePoint. * Manage, review and release orders. * Review receivers, material certifications, material specifications, upload onto network drives and ERP * System. * Prepare order packets for all outgoing shipments and scan all completed shipment packets. * Coordinate logistics needs for exports and local pick-ups. * Assist corporate management when onsite. * Communicate timely, concisely, and respectfully with all levels of personnel. * Provide administrative assistance to sales team such as order follow up with Operations and/or following up with customers. * Perform the following tasks, enter customer purchase orders, contract review, create supplier purchase orders, WIP orders. * Follow up on supplier purchase orders as needed. * Enter quotes on an as needed. * Responsible for reviewing inbound mill test reports and all associated paperwork for accuracy, and compliance with POs and specifications as ordered. * Automate / improve inventory and forecasting analysis tools together with purchasing team * Manage and update customer databases or portals as required * Assembles and maintains statistical data. * Communication with management and other employees to facilitate customer satisfaction and further sales * Expedite and trace customer orders * Perform any other duties assigned or delegated by supervisor. WORK EXPERIENCE / EDUCATION REQUIREMENTS: 1. Experience with administrative and clerical procedures. 2. Experience with logistics. 3. Experience in the aerospace or manufacturing industry a plus. 4. Attention to detail. 5. Excellent time management skills. 6. Strong communication and interpersonal skills. 7. Strong computer skills including Microsoft Office. 8. Self-starter who will take initiative and can work independently without supervision. Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $32k-45k yearly est. Auto-Apply 7d ago

Learn more about office manager jobs

How much does an office manager earn in East Hampton, NY?

The average office manager in East Hampton, NY earns between $37,000 and $86,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in East Hampton, NY

$57,000
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