Dental Office Manager
Office manager job in York, PA
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $55,000 - 60,000/ year Base Plus Incentives!
***Paid like the owner based on profit
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
May vary by independently owned and operated Aspen Dental locations.
Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
R2025-018647
Manager Customer Experience
Office manager job in Harrisburg, PA
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Dental Office Manager (York)
Office manager job in York, PA
The Role : Dental Dreams in York, PA seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities :
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyBusiness Office Director
Office manager job in Palmyra, PA
SAME DAY PAY available! If you would like to work in a positive environment and use your talents and experience to make a difference in the lives of seniors, we'd like to hear from you! At our community, you will be part of a dynamic and talented team dedicated to the highest standards of excellence and quality of care. You'll also be supported by an industry leading organization that is committed to quality services and treating people with dignity and respect.
Job Requirements
* A passion for helping seniors
* A desire to contribute to a positive atmosphere in the community for residents, family & friends, and all team members
* Ability to communicate effectively in English; both oral and written
Job Responsibilities
* Ensure that the business office and reception areas operate in accordance with company policies and procedures
* Coordinate with department managers to manage systems and processes related to customer billing and collections, vendor billing and payment, payroll processing and human resources, support the management team with staff recruiting and onboarding process
* Support the team with excellent customer service for the residents, families, and outside guests
Qualifications
* College degree and/or three or more years of relevant experience in bookkeeping and office management
* Must have excellent organizational and communication skills
* Computer skills; Microsoft Office and bookkeeping software
Benefits
In addition to a positive work environment we offer a competitive salary and benefits package, including Paid Time Off, Health/Dental/Life/Short-term Disability, 401(k) with employer matching contribution for full-time employees.
Come and make a difference in the lives of seniors! EOE and Drug Free Work Environment. We look forward to hearing from you!
Dental Office Operations Manager
Office manager job in Camp Hill, PA
Compensation: $70,000 - $78,000/ Annually
Spark Orthodontics is seeking a highly organized and detail-oriented
Operations Manager (OM) to oversee the smooth functioning of our orthodontic dental office.
As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care.
The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence.
Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve.
Location: Camp Hill, PA
Schedule: 8:00 AM - 5:30 PM, Monday - Thursday & 8:00 AM - 4:30 PM on Fridays.
Responsibilities
Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
Enforce Policy Adherence: Implement and monitor our company office policies, holding staff accountable for consistent compliance.
Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence.
Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental office.
Excellent organizational skills and attention to detail.
Ability to work well with doctors, patients, employees and others.
Knowledge of dental terminology and computer systems.
Knowledge of Microsoft Office Suite including Outlook, Excel and Word.
Complete Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Auto-ApplyDealership Office Manager/Accounting - Client of Boyer & Ritter
Office manager job in Camp Hill, PA
A Boyer & Ritter client, located just outside Philadelphia in Montgomery County, has an immediate opening for an Office Manager/Accounting Role to join their team. In this role, the Office Manager/Accounting Role will oversee the financial aspects of two dealerships as well as monitors the internal compliance.
Join a workplace where you're more than just an employee-you're family. At our company, we know that happy, supported employees create the best experiences for our customers. That's why we've built a culture centered on trust, comfort, and genuine connection. Our relaxed and welcoming environment makes it easy to thrive, and many of our team members are literally family-so we treat each other like it. We're driven by integrity, always doing what's right because it matters. And we're deeply committed to giving back to the communities where we live and work. If you're looking for a place where you'll be valued, supported, and inspired to make a difference, we'd love to meet you.
Duties and responsibilities include but aren't limited to:
Maintains a documented system of accounting policies and procedures; implements a system of controls over accounting transactions to minimize risk.
Prepare financial statements on a monthly basis according to dealership guidelines.
Interprets the financial statements and the daily operating control (DOC) regularly and informs dealership President of developing trends.
Provides department managers with detailed financial and management reports.
Assists with the preparation of short- and long-term financial forecasts for the dealership.
Ensures compliance with local, state, and federal government requirements.
Manages the dealership computer system to maximize utilization.
Hire, train, and supervise office personnel
Evaluate and streamline business processes to enhance efficiency and effectiveness across operations
Performs other related duties as necessary or assigned.
The best fit for our team will have:
Bachelor's degree in Accounting, Business Administration or other related field of study.
Certified Professional Accountant or Certified Management Accountant designation a plus.
At least five (5) years of experience in related field / industry; or equivalent combination of education and experience.
Previous automotive accounting experience required
Experience with CDK/ADO accounting software preferred.
Strong leadership skills.
Strong attention to detail.
Strong communication skills, both written and verbal.
Benefits:
401(k)
Profit Sharing
Medical Benefits
Life insurance
Paid time off
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Why Boyer & Ritter?
We offer a unique culture that emphasizes and values work/life balance including hybrid work flexibility!
Our collaborative work environment is strongly committed to your professional growth and success
We have an extensive Coaching Program designed to prepare you for a life in a dynamic CPA firm
We have a track record of ranking in the Best Place to Work in PA for the past 15 years.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
We believe in equal opportunity: Boyer & Ritter is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, disability, sexual orientation or protected veteran status, or any other characteristic protected by federal, state or local law.
Auto-ApplyMedical Assitant-Clinical/Office
Office manager job in Lancaster, PA
Full-time Description
The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary.
Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR)
Assist providers with physical exams/sigmoidoscopies/bandings as needed
Administer Breath Tests
Call patients with normal test results at provider's request
Answer/return calls to patients with questions or concerns when necessary
Receive and distribute all EMR documents and emails
Order and pre-authorize special injectable and oral medication
Hepatitis C patient follow up with lab orders and results when LPN unavailable
Order and monitor sample medications
File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers
Track procedure and pathology reports and forward to providers
Enter recalls in EMR
Keep exam rooms clean, neat and always stocked
Collect Biohazard Red Bags each month for pick up
Take inventory as needed to accurately order supplies
Schedule procedures, office visits, labs, radiology, and consultations, when necessary,
Log off, shut down and place laptop computers in locked exam room cabinet each evening
Displays ability to access, interpret and document relevant patient history.
Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems
Appropriately & accurately sort and place procedure reports in patient charts.
Identifies, provides, and records relevant hospital, patient history documentation.
Accesses patient laboratory results, using online or telephone procedures, as required.
Other duties as assigned
Requirements
Required
High School Graduate
Medical Assistant or Nursing Assistant experience.
Demonstrates clinical expertise in gastroenterology nursing.
Current BLS certification.
Participation in ongoing continuing education.
Ability to deal compassionately, professionally, and courteously with patients, their families.
Full range of body motion, including manual and finger dexterity and eye-hand coordination.
Extensive periods of standing or walking.
Bending, lifting, and carrying.
Normal color perception and corrected visual acuity and hearing to normal range.
Involvement with management, providers, staff, and patients and their families
Preferred
At least one (1) year previous office experience preferred.
Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
Front Office Manager
Office manager job in Lancaster, PA
Job Description
OVERVIEW OF ROLE:
The Front Office Manager is responsible for managing and directing the day-to-day operations of the Front Office.
Must be available to work weekends and holidays.
As a member of the Front Office Leadership Team, the Front Desk Manager oversees and leads daily Front Office operations, ensuring smooth shift-to-shift performance and consistent delivery of exceptional guest service. This role serves as the Manager on Duty (MOD) for the Front Office and the resort, acting as a primary point of leadership support for guests and associates. The Front Desk Manager upholds operational standards, resolves concerns quickly, maintains communication across departments, and contributes to a positive and engaged work environment. This position plays a key role in representing resort management and ensuring that the mission and service culture of the property are executed consistently.
Compensation:
$60,000 - $65,000 depending on experience
Responsibilities:
Guest Service & MOD Responsibilities
Maintain a strong, visible presence at the Front Desk, ensuring accessibility to guests and associates.
Serve as Manager on Duty (MOD), handling guest and employee concerns promptly and professionally.
Lead service recovery efforts using approved tools and guidelines, documenting all actions accurately.
Monitor VIPs, special requests, and guest preferences to ensure personalized service and successful stays.
Operational Leadership
Ensure each shift is properly prepared, including reservation accuracy, room status review, and communication with Housekeeping, Engineering, and other departments.
Supervise Front Office associates and ensure all tasks are completed accurately and on time.
Conduct shift briefings/huddles to communicate priorities, updates, and expectations.
Review and complete all daily reports, logs, discrepancy checks, and shift documentation before the end of each shift.
Monitor daily inventory to ensure all room types are available and not oversold; verify credit limits and take appropriate action on accounts; follow up on open folios and ensure they are closed in a timely and accurate manner; and consistently follow up on guest complaints and requests until full resolution.
Audit Front Desk work regularly, including rate overrides, no-shows, adjustments, refunds, discounts, and folio accuracy.
Ensure correct and accurate cash handling at all times.
Oversee proper use of OPERA, Canary, and HotSOS/Hotsauce systems, ensuring all tasks, requests, and communications are completed accurately and in a timely manner. Maintain excellent communication through these systems and verify that all associates are consistently following proper protocols.
Ensure accuracy in all Sonifi charges, gift card transactions, and Best Western Rewards redemptions, including auditing, reconciliation, and immediate reporting of discrepancies.
Support the Front Office team during periods of heavy occupancy, typically Friday and Saturday nights, as well as Sunday mornings, ensuring smooth operations and timely guest service.
Internal Controls & Standards
Ensure all Front Office SOPs are followed consistently and assist in creating/updating SOPs as needed.
Monitor queue times and adjust staffing or task allocation to maintain efficient operations.
Oversee security and confidentiality of guest and payment information, enforcing PCI and data-security protocols.
Respond to emergency situations and ensure associates are trained in safety and emergency procedures.
Team Leadership & Development
Provide real-time coaching, counseling, guidance, and feedback to the Front Office team.
Support recruiting, onboarding, and training of new associates in coordination with the Director of Rooms.
Participate in 30/60/90-day check-ins and ongoing skills development for all team members.
Address performance issues promptly and escalate concerns as needed.
Help foster a positive and supportive work culture based on communication, teamwork, and accountability.
Communication & Collaboration
Maintain open lines of communication with Housekeeping, Engineering, Sales, and Food & Beverage to ensure smooth operations.
Ensure timely follow-up on all interdepartmental needs, requests, and service issues.
Provide the Director of Front Office with detailed shift reports, incidents, operational feedback, and recommended action items.
Administrative & Operational Support
Maintain pars for supplies and ensure ordering is done responsibly to manage costs.
Review online guest reviews in coordination with the leadership team and identify service trends or improvement opportunities.
Assist in minimizing overtime and managing labor costs effectively.
Qualifications:
What You Bring
Minimum two (2) years of full-service hotel experience in Rooms Division; at least one (1) year in a supervisory role strongly preferred.
Strong knowledge of hotel systems; OPERA PMS experience preferred.
Ability to work 1st and 2nd shifts, including weekends and holidays.
Excellent verbal and written communication skills.
Strong problem-solving skills, calm under pressure, and confident in decision-making.
Ability to multitask in a fast-paced environment with high guest interaction.
High level of integrity in handling financial transactions and confidential information.
Intermediate proficiency with Microsoft Office Suite and strong general technology skills.
CHS (Certified Hospitality Supervisor) designation preferred but not required.
Strong sense of ownership and genuine commitment to exceptional guest service.
About Company
The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.
At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to
caring for every individual who crosses their path
, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members'
generosity with their time and efforts
, the pursuit of
excellence in their craft
, with a
spirit of ownership
.
BENEFITS:
401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Employee assistance program
Office Operations Manager
Office manager job in Manheim, PA
Ready to Join a Team Where Every Day Brings Something New? Do you thrive in a high-energy, fast-paced environment where leading/managing employees and problem-solving are part of the fun? If you're looking for a dynamic role where your skills make a real impact, PCI Auctions wants to hear from you!
We're on the hunt for a reliable, detail-oriented Office Operations Manager to become an essential part of our growing team. In this role, you'll be leading the front office staff of four, playing an integral role in ensuring our customers are taken care of.
The ideal candidate is an impactful manager, thrives in organized chaos, is a strategic leader and loves turning challenges into opportunities. If you're passionate about leading a staff, teaching top notch customer service and being part of a company on the move-this could be your perfect fit!
Candidates must possess prior supervisory/managerial experience in an office environment over people.
Responsibilities & Duties
Utilize EOS strategies to Lead, Manage and Hold Accountable (LMA) direct reports for exceptional customer service
Provide mentorship to staff to facilitate employee growth and development
Create a healthy and motivating work environment and atmosphere
Maintain a positive attitude in front of direct reports and other staff
Recognize employees with verbal “ataboys” as necessary
Complete quarterly conversations with direct reports
Handle all disciplinary and performance discussions with direct reports and implements performance plans as necessary
Continuously delegate appropriate tasks to team members
Develop new training and operational techniques to streamline Front Office & General Office processes and procedures
Responsible for ensuring auction invoices are collected on
Handle chargeback responses and follow through
Handle high level customer issues
Oversee the prompt reporting and closing of damage claims
Responsible for ensuring adequate coverage is provided for all Front Office responsibilities
To succeed in this position, you must possess the following values:
● Hardworking - we work hard but still have fun and you're not afraid to roll up your sleeves to get the job done
● Adaptable - our work environment is never dull, you're comfortable with each day bringing new tasks and challenges
● Understand the Why - you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
● Thick-Skinned - you embrace challenges and attack them head on
Perks
● Paid time off
● 401(k) with company matching
● Weekly paychecks
● Workforce advocate with resource exploration & personal goal setting
● Holiday pay
● Employee referral program
● Professional & personal development opportunities
● Employee appreciation events
● Advancement opportunities
● Employee recognition programs
● Casual environment
**we do not offer health benefits**
Qualifications & Skills
● Leading/managing employees
● Can compartmentalize stressful situations
● Ability to utilize Microsoft suite and Google Docs, Calander and Meets
● Quick and adaptable learner
● Organized
● Excellent communicator
● Strategic thinker
● ‘Outside the Box' thinker - problem solver
Work Schedule
Monday through Friday 8:00am - 5:00pm
Salary
$45,000 - $50,000 annually
Auto-ApplyCustomer Service Office Manager
Office manager job in Carlisle, PA
Administration
-Coordination of company schedules -Contract/data entry -Billings and payment collections
Customer Service
-Fielding customer service calls and emails -Basic problem solving and policy explanations -Will work with Head of Sales department for client issues beyond basic customer service scope
Human Resources
-Payroll processing
-Employee files
-Employee adherence to policies
Basic Marketing - Preferred
-Collecting video testimonials from clients at physical locations
-SEO
-Researching previous successful campaigns to understand what worked, what didn't and what can be improved
-Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary-Creating editorial and content creation calendars for various media platforms and outlets
Requirements
- Good verbal and written communication skills
- Detail oriented
- Good organization
- Ideally an understanding and fluency in social media and digital platforms (WordPress, Facebook, Instagram, Twitter, HubSpot, MindBody Online)
- Proficiency in Microsoft
Compensation & Perks
$35,000-$45,000/year based on skills and experience
-Free gym membership
-Growth potential within company
Compensation: $35,000.00 - $45,000.00 per year
We are a team of fitness professionals with a passion for helping others and providing the work environment for our employees to flourish! We are positioned in 4 different locations in Central Pennsylvania and have a model that allows fitness professionals to develop their full-time personal training careers. Much of our team is beyond their 4 year anniversary with the company and we believe in upholding the environment that allows fitness professionals to practice their passion and earn a real living while doing it.
Positions we hire for:
-Personal Training Management & Sales Directors
-Personal Trainers
We've promoted from within for our middle management and general management positions.
Auto-ApplyOffice Manager
Office manager job in York, PA
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Job Benefits:
Full-Time Position
Competitive hourly rate or salary based on experience
Performance upside bonus opportunities
Great company culture and values
Supportive and collaborative team environment
Career advancement opportunities
Training is provided
Company Overview:
360 Painting is a well-known, fast growing national paint company specializing in residential and commercial painting. We have been featured as Entrepreneur Magazine's top-ranked painting company in 2018 & 2019. 360° Painting seeks a local Office Associate to do book-keeping, customer follow up, staff organization, and assist with other office-related tasks.
Responsibilities
Provide excellent communication to team members and customers
Develop ongoing relationships with potential and existing clients
Communication with customers including reminder and follow up calls and emails
Comply with data integrity and security policies
Attend weekly review meetings as scheduled and report into management
Work as a team with other members of the 360 Painting staff
Oversee and manage day-to-day office operations, including supplies, equipment, and general upkeep
Serve as the first point of contact for internal and external communications
Support leadership with scheduling, meeting coordination, and administrative tasks
Process invoices, manage accounts receivable/payable, and assist with basic bookkeeping tasks
Organize and maintain office files, records, and documentation
Coordinate onboarding for new hires and maintain employee records
Assist with marketing, social media, or customer service as needed
Support project tracking and job scheduling in coordination with sales and field teams
Help ensure compliance with company policies and procedures
Required Skills and Attributes:
Strong Communication skills are a must
Ability to be on time and maintain a schedule
Basic computer and software skills are needed
Ability to establish and maintain effective working relationships with staff
Be a self-starter and self-motivated
Must be a problem solver
Strong written and verbal communication skills
High Energy and Durability
Qualifications:
2+ years of experience in office management, administrative support, or a related role
Strong organizational and multitasking skills
Excellent communication skills - both written and verbal
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office software
Comfortable learning and using business systems or project management tools
Friendly, professional demeanor and customer service mindset
Self-starter with strong problem-solving skills and attention to detail
High school diploma required; associate's or bachelor's degree preferred
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Franchisee reserves the right to revise or change duties as the need arises.
360° PAINTING is the fastest growing paint franchise across America but is owned and operated locally. You focus on painting and we provide the confidence of long-term, successful painting projects.
For 360° PAINTING, it is so much more than transforming property with paint. It is painters who take pride in their work and know how to take care of customers. 360° PAINTING knows your skill is in painting; our skill is finding you projects with qualified customers ready to transform their home or commercial property. If this is who you are, we look forward to working with you.
You make the world beautiful, and we stand behind your skill.
*All 360 Painting locations are independently owned and operated. All positions identified here are positions offered by individual 360 Painting franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All 360 Painting employment opportunities potentially identified through this page are offered by individual 360 Painting franchisees. These positions are not through 360 Painting Inc. or the franchise. They are offered exclusively through local 360 Painting franchisees.
Auto-ApplyDental Office Operations Manager
Office manager job in Camp Hill, PA
Compensation: $70,000 - $78,000/ Annually
Spark Orthodontics is seeking a highly organized and detail-oriented
Operations Manager (OM) to oversee the smooth functioning of our orthodontic dental office.
As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care.
The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence.
Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve.
Location: Camp Hill, PA
Schedule: 8:00 AM - 5:30 PM, Monday - Thursday & 8:00 AM - 4:30 PM on Fridays.
Responsibilities
Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
Enforce Policy Adherence: Implement and monitor our company office policies, holding staff accountable for consistent compliance.
Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence.
Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental office.
Excellent organizational skills and attention to detail.
Ability to work well with doctors, patients, employees and others.
Knowledge of dental terminology and computer systems.
Knowledge of Microsoft Office Suite including Outlook, Excel and Word.
Complete Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Auto-ApplyOffice Manager
Office manager job in Lancaster, PA
Job Responsibilities:
Supervise fundamental office operations and compute the duties of employees.
Schedule appointments, office meetings and coordinate with all departments.
Maintain a positive work environment and ensure the smooth functioning of the office.
Oversee the work of technical specialists.
Handling paperwork or filing for a specific department.
Recording frequent problems and researching potential solutions.
Oversee payroll expenses and send invoices.
Ensure that the systems operate cohesively.
Set up office layout, order office equipment, and arrange necessary repairs in the office.
Serve and greet visitors and clients.
Answer phone calls and redirect them.
Create presentations, produce and manage reports.
Manage office trips, including commuting and hotel reservations.
Job Skills:
A High School diploma, a degree in related courses, and other additional qualifications would be a plus point.
Proven experience as an Office Manager.
Acquaintance with email scheduling tools like Boomerang.
Expertise in MS Office, MS Excel, etc.
Experience and knowledge of working with office machines like printers, scanners, etc.
Excellent time management skills, strong planning skills, and ability to prioritize work.
Ability to use available resources to their optimum level.
Computer systems troubleshooting skills will be advantageous.
An ability to suggest improvements in various sectors of the organization.
Problem-solving capacity.
Extra-ordinary verbal communication skills.
An inclination towards setting a standard in the market.
Office Manager
Office manager job in Manheim, PA
With your experience, you know how to support people who are working in an office setting without needing much direction. You're organized, detail-oriented, and take pride in helping others stay focused and productive. You're comfortable juggling schedules, coordinating projects, and making sure nothing slips through the cracks.
You want more than just a 9-to-5-you want to contribute to something meaningful. You enjoy being part of a team that's working toward a bigger mission, and you're energized by the idea of helping a growing business thrive.
Liberty Employment Solutions exists to help small and medium-sized organizations solve their people pain. We believe in creating People Strategy solutions where HR isn't just about policies, but also about the humans choosing to be on mission with an organization. We help organizations effectively attract, identify, and retain the right humans for their roles and team. If this sounds like a mission you'd like to be a part of, let's connect!
Responsibilities:
Support internal team members and clients with scheduling, coordination, and admin tasks
Prepare documents, reports, and materials needed for meetings and client work
Communicate with clients and job applicants via email, phone, and potentially in-person meetings
Complete client-specific administrative tasks such as reporting and document preparation
Keep things running smoothly by handling day-to-day office coordination
Participate in other client-related projects, as requested by the Client's Liberty point of contact
Qualifications:
Minimum high school graduate (some college preferred)
Office experience in small, growing business
Effective communication skills
Experience working in role with administrative responsibilities
Project Coordinator experience, a plus
Familiar with Microsoft Office suite
What you bring to the table:
Authenticity: You show up as you are-honest, reliable, and consistent in how you work and communicate. You don't try to be something you're not.
Relational Service: You understand the importance of learning about others - who they are and what's important to them. When you know someone, you know how to serve them.
Teamwork: While you can work independently, you know better decisions are made and problems are solved more effectively as a team. You want to help others succeed.
Humility: You bring confidence without ego. You're willing to admit when you're wrong so you can learn from your mistakes.
Stewardship: You handle details with care, take ownership of your work, and make sure each task is done with excellence.
What we bring to the table:
A team laser-focused on our Mission: To change the world of work, one small business at a time
An opportunity to use your gifts and skillsets to move our mission forward
Work/Life Balance
Paid Holidays - even for part-time employees!
Birthday Days Off
Personal and Professional Development Opportunities
Is Mission-Driven Support Your Sweet Spot?
Apply now or call ************
Relatable Skills/Experience: Hiring Assistant, Recruiting Assistant, Project Assistant, Small Business, Office Coordinator, Communications, Administration, Executive Assistant
Office Manager
Office manager job in York, PA
Company: CSI Service/Thermal InMotion Thermal InMotion, formally known as CSI Services, is a complete industrial solutions provider for boiler and HVAC equipment, maintenance, service, installation, and the sale of mobile or lease of rental boiler rooms. We are a subsidiary of Burnham Holdings, Inc.
Burnham Holdings, Inc. provides the heating, ventilation, and air conditioning (HVAC) industry with thermal and interior comfort solutions used in a wide range of residential, commercial, and industrial applications. Our group of subsidiaries is a market leader in the design, manufacturing and sales of boilers and related HVAC products and accessories, including furnaces, radiators, and air conditioning systems. We offer a broad line of high-value, energy efficient products sold under well-established brand names. Products are manufactured at company operated facilities in the East, South, and Midwestern United States.
We are looking for an Office Manager to join our team! This is a full-time position located in York, PA. Hours are Monday-Friday, 8:00 AM - 5:00 PM. The Office Manager is responsible for overseeing the day-to-day administrative operations of the office. This includes accounting support, HR support, Purchasing Support, Safety and Compliance support and administrative tasks.
Essential duties and responsibilities include the following.
Accounting Support
* Manage customer set up and credit checks
* Manage customer invoicing and accounts receivable ensuring timely payment by customers
* Manage accounts payable and process supplier invoices for payment per payment terms
* Process Payroll
* Process expense reports
* Monitor and reconcile petty cash and office credit card accounts
* HR Support
* Assist in onboarding new employees (paperwork, system access, orientation coordination)
* Manage attendance tracking and employee records maintenance
* Coordinate with management regarding training, certifications, and compliance requirements
* Maintain confidentiality of sensitive employee and company information
Purchasing Support
* Assist Purchasing with vendor documentation (COIs, credit applications, etc.)
Safety & Compliance Support
* Assist with company safety program administration (tracking training records, updating forms)
* Support DOT and OSHA compliance documentation as required
Administrative Management
* Maintain office systems, including filing, scheduling, and communication processes
* Develop and implement office policies and procedures
* Serve as a primary point of contact for office-related inquiries
* Serve as a liaison between office staff, field staff, and management
* Coordinate company meetings, training sessions, and events
* Handle correspondence, phone calls, and scheduling requests
* Maintain office equipment and arrange service as needed
* Keep office supplies stocked and organized
* Ensure reception and common areas are neat and professional
* Provide administrative support to the management team as required
* Manage and process orders for office supplies
* Maintains and restocks vending machines
Requirements:
Organization - Keeps office processes structured and efficient.
* Communication - Strong written and verbal communication skills.
* Problem Solving - Ability to anticipate needs, resolve conflicts, and adapt to changing priorities.
* Dependability - Reliable, proactive, and accountable in handling responsibilities.
* Leadership Support - Professional demeanor; able to represent management and company values.
Confidentiality - Handles sensitive HR and company information appropriately.
Education and Experience:
* · High school diploma required; associate or bachelor's degree preferred.
* 3+ years' experience in office management, administrative, or related roles.
* Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn new software.
* Experience with HR administration, purchasing, or accounting systems preferred.
* Strong organizational and multitasking skills.
* A valid driver's license is required.
* A background check is required.
Physical Demands:
* Regularly required to sit, use hands, and talk/hear.
* Occasionally required to stand, walk, and lift up to 25 pounds.
Work Environment:
* Primarily office environment with occasional visits to shop or warehouse areas.
* Fast-paced, deadline-driven, collaborative setting.
We offer a comprehensive benefits package including, but not limited to:
* Medical, dental, and vision coverage available on your first day of employment
* 401(k) plan
* Paid holidays
* Vacation time
* 75% tuition reimbursement after 6 months
Business Manager
Office manager job in Harrisburg, PA
Job DescriptionSalary:
Business Manager Build a Branch. Lead a Team. Create Opportunity.
Who We Are At nin Staffing, we dont just fill jobs we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
Were looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, youll take the lead on sales, operations, and team development building a thriving business from the ground up.
Youll be the face of nin in your market, driving growth, developing talent, and directly impacting lives in your community.
What Youll Do
Lead and manage all day-to-day branch operations with a focus on performance and service excellence
Drive business growth through sales, networking, and local market engagement
Build, coach, and develop a high-performing internal team
Cultivate strong client partnerships and deliver tailored staffing solutions
Support job seekers through onboarding, orientation, and job placement
Ensure compliance with company policies, employment regulations, and safety standards
Strategically grow your branch using nins Branch Maturity Cycle
Ideal Candidate
2+ years of leadership or management experience
Background in staffing, sales, or business development preferred
Proven ability to lead teams and deliver measurable results
Strong communication, organizational, and problem-solving skills
Bachelors degree in Business or related field preferred
Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At nin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
Competitive commission structure & bonuses
401(k) with 3% match
Medical, dental, and vision insurance
Paid vacation & holidays
Free counseling and legal services
Tuition reimbursement, and more!
If youre ready to take the next step in your career and create opportunities, apply today to be a part of The nin Group!
Office Manager
Office manager job in Hanover, PA
At Cooper Motors Lincoln, we pride ourselves on being a family-owned business, still thriving after over 74 years. We offer our employees competitive benefits, paid training opportunities, and an inviting team atmosphere. Our team is made up of dedicated individuals who work hard to go above and beyond for our customers. If you're interested in joining a team committed to exceptional customer service, take a look at our careers tab and apply today.
What We Offer
Health insurance
401K plans
Quarterly profit sharing
Family atmosphere
Employee longevity
Responsibilities
Conducts New Hire orientation
Sets up training process for all new hires and ensure completion
Provide mentorship to associates to ensure compliance with all FMLA requirements
Responsible for compliance of HR related matters (e.g. I9s)
Compile payroll data such as hours worked; sales volume, bonuses, and commissions; monies to be withheld for taxes; employee contributions to insurance and retirement plans; etc., from time sheets and other records.
Assist with compliance and systems support in regard to all applicable laws and regulations (including but not limited to: HIPAA, FMLA)
Update master payroll records by verifying and recording changes affecting net wages such as tax exemptions, insurance coverage, etc., and data concerning compensation increases, promotions, and/or transfer of employees between departments.
Process calculations & report injuries for Workers Comp reporting log & accounting/ payments
Submit and balance 401K payments, process loans and assist with yearly audit
Handle Unemployment claims
Monitor time cards for discrepancies & enter payroll data into system
Prepare/issues paychecks & keep records of leave pay and nontaxable wages
Prepare periodic reports of earnings, taxes, and deductions & file all hiring and termination paperwork including COBRA letters.
Maintain records for vacations and sick-day eligibility.
Process all employee insurance forms and insurance payments in coordination with office manager.
Qualifications
Automotive Experience Required
2-3 years of HR generalist experience or equivalent business experience preferred.
Detail oriented with strong organization, documentation skills and eagerness to improve
Interpret Employment Law (Federal and State) and general HR policies.
Ability to collect, compile and analyze information and data.
Ability to communicate effectively throughout the organization both in person and through written correspondence and presentations
Clean and valid driver's license with acceptable driving record
Computer-literate and ability to learn Company software
Understands employee payroll issues, and communicates solutions effectively, expertly, and patiently
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyDaytime Office Lead Cleaning Technician (M-F 11:30 AM-8:00 PM)
Office manager job in York, PA
Lead Cleaning Technician
Field Operations
************************
Love Your Career: Why You Should Join Trilogy's Team
Shift:
M-F 11:30 AM - 8:00 PM
Who is Trilogy?
Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like you've never seen before.
We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table.
Our Approach
We only clean high-end office buildings. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy.
We don't clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning!
We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry!
Trilogy Corporate Services is a high-growth, innovative, and technologically advanced provider of office cleaning services to high-end corporate clients. We're expanding and adding personnel.
Use your training to offer the highest quality cleaning experience to our clients
Be provided with all of the tools you need to succeed
Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app
As a Cleaning Technician you will stay active...
Vacuuming, sweeping and mopping floors
Cleaning all areas of restrooms and kitchens
Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas
Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs
Cleaning Technician Wages & Benefits
Consistent, weekday shifts...no weekend shifts or late night shifts!
Starting wage is $20.00 per hour
Health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium
Paid time-off, with additional days earned each year you work at Trilogy
9-paid holidays
Daily opportunities to earn bonuses…up to $100 per month!
You may be a good fit at Trilogy if you...
Want to deliver an exceptional cleaning experience to our clients
Are naturally curious and willing to learn new ways of doing things
Are excited about communicating openly with your supervisors about your progress, needs and concerns
Can see yourself occasionally interacting with clients, upholding professionalism at all times
Thrive with routine but can also remain calm during unanticipated situations
Additionally, it's preferred if you have...
A smartphone
Availability to work occasional overtime
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if you're interested.
Here is what a typical advancement path looks like:
Lead Cleaning Technician >> Building Specialist >> Assistant Supervisor >> Supervisor
For more information:
About Trilogy --
trilogycorporate.com
Facebook --
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Commercial and Small Business Closing Assistant Manager
Office manager job in Mount Joy, PA
The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements.
Essential Functions
* Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning
* Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting
* Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans)
* Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation
* Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures
* Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing
* Ensure total document and data integrity attributes to comply with CECL data points
* Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs)
* Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements
* Lead and oversee activities related to documentation, and monitoring tasks
* Train new hires to ensure consistency and standardization in the closing process
* Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day.
INDEPENDENCE, OH
* 6480 Rockside Woods Blvd S
Suite 345
Independence, OH 44131
COLUMBUS, OH
* HQ
3 Easton Oval
Columbus, OH 43219
BUFFALO, NY
* 375 Essjay Road
Suite 100
Buffalo, NY 14221
MOUNT JOY, PA
* 101 East Main Street
Mount Joy, PA 17552
WARREN, PA
* 100 Liberty Street
Warren, PA 16365
ERIE, PA
* 800 State Street
Erie, PA 16501
PITTSBURGH, PA
* Bellevue
532 Lincoln Avenue
Bellevue, PA 15202
* Pittsburgh Business Office
525 William Penn Place
Suite 3550
Pittsburgh, PA 15222
FISHERS, IN
* 11 Municipal Drive
Suite 150
Fishers, IN 46037
Qualifications
* Bachelor's Degree Business, Business Law, or Paralegal Program preferred
* 3 years Commercial Loan experience
#LI-MM1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyGuest Services and Entertainment Manager
Office manager job in Manheim, PA
The Guest Services & Entertainment Manager is responsible for creating a welcoming, engaging, and seamless guest experience throughout the sports complex. This role oversees all guest-facing operations, including the front desk, entertainment areas such as arcade, miniature golf course, and golf simulator areas. The manager will develop and manage entertainment programming, supervise staff, resolve guest concerns, and ensure the facility consistently provides a safe, fun, and high-quality environment for all visitors. The ideal candidate has a strong background in customer service, event operations, and staff supervision within a fast-paced sports or entertainment environment. This position will work evenings and weekends.
Benefits:
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child care (3-hour increments)
Discounts on academy team programs, personal training, event space rental, and more!
Local business discounts
Key Responsibilities:
Lead daily operations of guest services and entertainment areas, ensuring smooth check-in, reservations, and guest assistance.
Recruit, train, and schedule guest services and entertainment staff, fostering a customer-first culture.
Oversee arcade, golf simulator, and miniature golf area ensuring equipment is clean, maintained and experiences are engaging.
Develop new entertainment activities, themed events, and seasonal programming to enhance the guest experience.
Monitor and respond to guest feedback, resolving issues quickly and professionally.
Maintain high standards of cleanliness, safety, and presentation throughout guest service and entertainment spaces.
Collaborate with marketing and programming teams to promote special events, tournaments, and entertainment offerings.
Manage budgets, inventory, and vendor relationships related to guest services and entertainment.
Ensure compliance with all facility policies, safety regulations, and operational procedures.
Serve as a point of contact for facility-related issues during evening/weekend hours and coordinate resolution as needed.
Serve as the expert of software systems such as Active Net, Embed, and Agilysys in the guest service and entertainment areas
Requirements:
Basic Qualifications:
Bachelor's degree in hospitality, recreation, sports management, or related field (preferred) or equivalent experience.
2-4 years of supervisory experience in hospitality, entertainment, or sports facility management.
Strong leadership, communication, and problem-solving skills.
Proven ability to manage staff, schedules, and guest relations in a fast-paced environment.
Knowledge of entertainment operations (arcades, golf simulators, events) is a plus.
Proficiency with reservation systems, POS, and basic office software.
Availability to work evenings, weekends, and holidays as needed.:
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations
Integrity to safeguard confidential information
Experience communicating with individuals of diverse demographics
Initiative to work efficiently with minimal supervision
Working Conditions:
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 40 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.
Work schedule: The work schedule will include a majority of evenings, weekends, and may include holidays.