Post job

Office manager jobs in Helena, MT

- 66 jobs
All
Office Manager
Office Administrator
Business Office Manager
Customer Experience Manager
Customer Account Manager
Service Office Manager
Guest Services Manager
Manager's Assistant/Administrative Assistant
Manager, Custom Support And Services
Front End Manager
Front Office Manager
Billing Services Manager
Coordinator/Manager
Customer Service Team Manager
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Office manager job in Helena, MT

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $25k-38k yearly est. 60d+ ago
  • Office Manager

    Glass Doctor

    Office manager job in Bozeman, MT

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Office Manager, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Organization skill Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package available after Health insurance, dental, vision, life, Aflac We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $20.00 - $28.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $20-28 hourly Auto-Apply 60d+ ago
  • Customer Experience Manager

    Brightree 4.3company rating

    Office manager job in Montana

    Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. The Customer Experience Team at RCM Manages the relationships between RCM Customers and the RCM Operations Teams. We train customers on RCM processes to ensure successful communication between teams in regard to customer specific requirements, while monitoring customer's business performance as it relates to RCM. We are always looking for ways to do things better, or a way to do things differently based on customer needs. The Customer Experience Manager will be a liaison- sharing metrics and reporting with customers on work performed by RCM, making best practice recommendations, and working internally with RCM Operations. The Customer Experience Manager works with Customers as well as Operational teams via telephone, various software applications, and email. The CEM must be able to maintain a high level of professionalism while working in a fast-paced environment. Let's talk about Responsibilities Build and foster strong relationships with customers and business partners. Onboarding new customers to RCM which includes organizing all onboarding calls and focused calls with Operational teams and providing necessary Go Live details to the Analytics team for customer setup. Manages all email communication and Salesforce cases created by customer and RCM Operations teams regarding assigned customer base. Performs Monthly Business Analysis around RCM related performance for assigned customer base: Including but not limited to- Denials Analysis/Trending, Outstanding Sales Orders, Unposted Deposits, AR Aging, AR Activity Trends. Attend internal Operations meetings with teams regarding outstanding issues/questions regarding assigned customer base. Keeps RCM Enabled Payer List Updated Monthly Provides leadership and motivation by addressing clear expectations, communicating specific performance feedback to the Operations teams, to ensure timely and thorough performance reviews using internal measurement/monitoring standards. Assist Customers and RCM Operations with End of Month Processes to ensure timely closure of customer GL Periods. Collaborates with worldwide resources to ensure effective knowledge, information sharing, and quick resolution of service performance issues. · Collaborates with all departments on any process gaps and initiates discussions for resolution. Acts as a liaison between all Brightree departments, ensuring timely communication and follow-up through proactive monitoring of the operational workflow and processes, working with the Sr Director & Director of Operations. Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals Let's talk about Qualifications and Experience Passionate about customer service, with strong problem-solving skills focused on identifying and putting in place solutions for customers Computer literate and proficient in using MS office programs Analytical Thinker: Ability to solve issues quickly and effectively through a methodical, systematic approach Must have excellent attention to detail and an understanding of how to investigate and troubleshoot issues and find workarounds. The ability to work in a fast-paced environment Strong ethics and a high level of personal and professional integrity. An effective communicator with strong oral, written, and persuasive skills and the capability to deal with people at all levels in the organization. Exceptional organizational skills with a high level of attention to detail and the ability to multitask. Self-starter, results-driven, highly motivated, high energy. Brightree software and/or DME Billing Experience Bachelor's Degree Minimum of 5 years of related experience Salesforce Smartsheet Advanced Proficiency in Microsoft Excel Knowledgeable of federal and state laws and requirements relating to healthcare management. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $45,000 - $62,000 For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
    $45k-62k yearly Auto-Apply 19d ago
  • Family Office Manager

    Labeau Collective Talent Partners

    Office manager job in Billings, MT

    Job Description Family Office Manager Reports To: Family Principals / Family Office Director The Family Office Manager will oversee and coordinate the daily operations of a private family office in Billings, Montana. This role supports the principals and their entities by managing administrative, financial, and operational activities with precision and confidentiality. Responsibilities include payroll, scheduling, bookkeeping oversight, vendor management, and coordination with accountants, attorneys, and other advisors. The ideal candidate is organized, proactive, and comfortable balancing multiple priorities across business, real estate, and personal matters. Discretion, professionalism, and attention to detail are essential. Key Responsibilities Administrative & Operational Support Manage calendars, travel, and scheduling for family members and key staff. Serve as the central point of contact for communications between the family, professional advisors, and business partners. Maintain organized systems for records, contracts, and correspondence (digital and physical). Coordinate logistics for meetings, events, and travel itineraries. Oversee vendors and service providers for residences, vehicles, and business properties. Financial Administration Manage payroll for household and business employees. Process accounts payable and expense reimbursements; maintain accurate records of expenses. Assist with bookkeeping and financial reporting across multiple entities. Support accountants and financial advisors with reconciliations, documentation, and compliance. Monitor budgets, track expenditures, and prepare summary reports for principals. Entity & Compliance Management Maintain up-to-date records for multiple family-owned LLCs, partnerships, and trusts. Coordinate with legal and accounting professionals on filings, insurance renewals, and corporate documentation. Ensure compliance with federal, state, and local reporting requirements. Personal & Project Management Support family members with scheduling, correspondence, and special projects. Assist in coordination of philanthropic, community, or investment initiatives. Handle confidential information with discretion and professionalism. Qualifications Bachelor's degree in business administration, accounting, or related field (preferred). Minimum 5-7 years' experience in an executive assistant, office manager, or family office role. Strong financial acumen with experience handling payroll and bookkeeping. Excellent organizational, communication, and problem-solving skills. High degree of professionalism, discretion, and confidentiality. Proficiency in Microsoft Office Suite, QuickBooks (or similar accounting software), and document management systems. Experience managing multiple entities and coordinating with professional advisors strongly preferred. Compensation & Benefits Competitive salary commensurate with experience. Benefits package including healthcare, retirement plan, and paid time off. Discretionary annual bonus based on performance.
    $26k-37k yearly est. 17d ago
  • Guest Services Manager

    Knightsbridge Capital Corporation

    Office manager job in Bonner-West Riverside, MT

    Join the Team at Montana's Premier Luxury Ranch Resort! About at Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Position: Paws Up Montana is seeking a Guest Services Manager to assist in ensuring flawless, upscale, professional service to our guests while ensuring to exceed their expectations. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Responsibilities: Proactively ensure guest transportation experience is a Forbes Five Star level, operating in all locations of Paws Up as the leader of the guest transportation experience. Oversee all aspects of guest transportation, including but not limited to airport transfers, luxury car services, and on-property transportation. Anticipate and fulfill the unique transportation needs of all guests, ensuring a seamless, personalized experience from arrival to departure. Maintain a fleet of luxury vehicles, ensuring they are in pristine condition, fully equipped with amenities, and ready to deliver a Forbes Five Star experience. Conduct daily inspections and coordinate preventative maintenance to maintain vehicles in impeccable condition; conduct ongoing inspections throughout the day, in the operation, ensuring any and all guest vehicles are in pristine condition. Lead a team of highly trained transportation team members, ensuring they embody the professionalism and attentiveness expected at a Forbes Five-Star property. Provide ongoing training focused on luxury service standards, guest interaction, and safety protocols. Foster a culture of excellence, motivating the team to deliver outstanding service consistently. Develop and implement precise transportation schedules that maximize efficiency while minimizing guest wait times. Coordinate transportation logistics for all guests, special events, and group arrivals, ensuring flawless execution. Collaborate closely with other departments, such as concierge, housekeeping, and security, to ensure a cohesive guest experience. Act as the primary point of contact for all transportation-related guest inquiries, requests, and concerns, ensuring timely and satisfactory resolutions. Act as the primary point of contact for all transportation-related guest inquiries, requests, and concerns, ensuring timely and satisfactory resolutions. Ensure the highest level of discretion and confidentiality when handling any and all guests. Implement rigorous safety protocols for all transportation services, ensuring compliance with local and international standards. Conduct regular safety briefings and training sessions for transportation staff. Ensure that all transportation activities are conducted with the utmost attention to guest safety and comfort. Develop and manage the transportation department's budget with a focus on cost-effectiveness while maintaining the highest standards of service. Prepare detailed financial reports and forecasts for senior management. Maintain comprehensive records of transportation activities, including vehicle maintenance, guest feedback, and incident reports. Generate regular reports on operational performance, guest satisfaction metrics, and budget adherence for executive review. Ensure all documentation aligns with Forbes Five-Star standards for accuracy and professionalism. Oversee the interviewing and hiring of all Guest Service driver, detailers, valet and any other position under the transportation umbrella. Invest in team members with their long term success in mind, setting accurate and frequent goals with best in class service in mind. Communicate with all departments to provide a best-in-class transportation experience. Positive, engaging personality with strong interpersonal skills. Maintain a professional demeanor on the phone, in person, and through other methods of communication Willingness to amend responsibilities and functions based on guest need Ability to work flexible hours Looking for Team Members with: Educational Requirements : Bachelor's Degree in Hospitality or Business filed, or similar work experience/training 2+ years' experience in high-end customer service Licensure/Permits Required : Valid Driver's license with good driving record Knowledge of Computer Hardware or Software : Proven ability to lead and manage a team Knowledge of world class hospitality and customer service management Knowledge of Forbes Five Star standards Must be proficient in computer skills Must be proficient in all Microsoft Office programs (Outlook, Excel, Teams, Word) Experience with Maestro Property Management Systems preferred Previous Experience Required : Work experience in a Forbes four or five-star resort/hotel is preferred Minimum of 5-year Managerial/Supervisory Experience required Working Conditions : This position will be performed in a busy indoor and outdoor setting. Ability to lift and/or carry 60-80 lbs of luggage. Availability to work flexible hours, including evenings, weekends, and holidays, to meet the demands of the resort and its guests. On-call status to address any urgent transportation needs If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at The Resort at Paws Up! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-44k yearly est. Auto-Apply 22d ago
  • Office Manager/Bookkeeper

    Bronwick Recruiting and Staffing

    Office manager job in Bozeman, MT

    Job DescriptionOffice Manager / Bookkeeper Job Type: Full-Time Compensation: $65,000 - $90,000+ per year (based on experience) Benefits: Full benefits package, including health insurance, paid time off (PTO), and additional perks. Job Summary We are seeking a highly organized and detail-oriented Office Manager / Bookkeeper to oversee daily operations and ensure the smooth functioning of our office. The ideal candidate will have strong leadership skills, proven experience in finance and bookkeeping (AR, AP, Payroll, Income Statements, Monthly Closing), excellent communication abilities, and a solid background in office management. This position involves managing administrative tasks, supervising staff, and coordinating various office functions to support our team effectively. Key Duties & ResponsibilitiesOffice Management & Administration Oversee daily office operations, ensuring efficiency and productivity. Manage schedules, including calendar management for executives and team members. Supervise and support administrative staff, fostering a collaborative work environment. Coordinate company meetings, training sessions, and other internal events. Assist with vendor management, ensuring quality service and maintaining strong supplier relationships. Maintain organized filing systems for both physical and digital documents. Oversee basic technology requirements and serve as liaison with the local technology provider. Manage front desk operations, including multi-line phone systems and customer inquiries. Provide administrative support to the CEO and General Manager as needed. Bookkeeping & Finance Manage Accounts Receivable (AR)-invoicing, posting payments, and making collection calls. Handle Accounts Payable (AP) and ensure timely and accurate payments. Process bi-monthly payroll for 25+ employees. Maintain accurate financial records, including reconciliations, income statements, and monthly closings. Assist with budgeting and prepare regular financial reports. Use QuickBooks for financial tracking and reporting. Human Resources Support HR functions such as recruitment, onboarding, and employee relations. Interface with HR platforms and maintain compliance with company policies and employment laws. Required Experience & Skills Proven experience in office management, bookkeeping, or a related administrative role. Hands-on experience with QuickBooks in a company with 25+ employees and bi-monthly payroll. Strong organizational and multitasking skills with excellent attention to detail. Exceptional written and verbal communication skills for professional interaction with staff, leadership, and clients. Experience handling AR, AP, payroll processing, reconciliations, income statements, and monthly closings. Previous supervisory or leadership experience strongly preferred. Position Details Job Type: Full-Time, On-Site Reports To: CEO & General Manager Environment: Fast-paced, team-oriented, and client-focused Compensation: $65,000 - $90,000+ annually, based on experience Benefits: Comprehensive benefits package (health insurance, PTO, and additional perks) How to Apply If you're an organized professional with strong bookkeeping and management skills-and you thrive in a collaborative environment-we'd love to hear from you. Apply today to join a team that values excellence, reliability, and attention to detail. #IND6
    $26k-37k yearly est. 15d ago
  • Billing Service Managers

    Jobs for Humanity

    Office manager job in Billings, MT

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Billings Clinic to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Billings Clinic Job Description Under the direction of department leadership, social service care manager staff provide services consisting of comprehensive case management, care coordination, continuing care services, and clinical social work services including crisis intervention and emotional support within the professional's defined scope of practice. In addition, the social services care manager is responsible for providing education addressing physical, psychosocial, financial, environmental, and other needs of patients and families and/or significant others. The social services care manager is part of an interdisciplinary team who promotes health and address medical and non-medical barriers. Essential Job Functions Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency requirements. Coordinates patient needs between support systems, healthcare professionals, community, and state agencies. Serves as a liaison between hospital, clinic, and community agencies to facilitate care coordination and the exchange of clinical and referral information. Advocates for and assists the patient as they move across the care continuum Treats all patients with compassion and respects individual rights to self-determination The responsibilities of the SW care manager are listed below, in order of priority and intended to ensure effective prioritization of tasks. Priority 1: - Reviews New Patients for Psychosocial Needs - Reviews Cerner census and ensures all patients are accounted for on assigned floor - Meets with unit assigned Care Manager at the beginning of every shift to determine which patients have complex psychosocial needs requiring social work assessment and discharge planning interventions - Collaborates with Care Manager to evaluate patients with psychosocial needs, including but not limited to, patients with the following needs: - Psychosocial Assessment - Crisis intervention/Trauma - Adjustment to illness/new diagnosis - Grief & bereavement, end-of-life concerns - Chronic substance abuse (assessment and referral) - Abuse and/or neglect (consultation) - Sexual assault - Advance Directives - Self-pay - Competency concerns - Homeless/Unsafe discharge - Guardianship/Adoption - Mental health/behavioral issues - Patients admitted from Skilled Nursing Facilities or Alternative Living Facilities - The Women's Center - mother and/or baby issues - Identifies patients and families needing support for emotional, social, and financial consequences of illness and/or disabilities - Accesses and mobilizes family and/or community resources to meet identified needs - Collaborates with the Palliative Care Team related to treatment, end-of-life decisions, and bereavement - Educates and communicates with multi-disciplinary team on any social, emotional, cultural, environmental, economic, and/or supportive care needs for targeted patients Priority 2: - Initiates and Coordinates Discharge Planning for Assigned Patients - Collaborates with Care Managers for resolution of complex patient problems and coordinates community resources as needed, to achieve desired treatment outcomes - Participates in discharge planning activities for complex patients, to ensure a timely discharge and to provide appropriate linkage with care providers, post-discharge - Intervenes with families exhibiting complex family dynamics which impact directly on patient care and plan for discharge - Communicates with Care Managers regarding the discharge planning status of all patients referred to Social Work - Notifies Care Management Department of newly identified resources or change in previously identified resources - Utilizes proactive discharge planning to engage the patient/family/caregiver in the development and implementation of the discharge plan - Discusses patient's discharge plan and needs with the care team - Documents discharge plan, patient's and/or patient's representative understanding of the plan, and their input to the plan, including refusal of discharge plan - Educates patient or patient representative regarding post-acute options, obtains a minimum of 3 choices for post-acute services, and documents choices per policy - Ensures authorization is obtained for post-discharge services, if required; follows-up with facility and/or payer daily, if authorization is not obtained within 24 hours - Contacts referral agencies to make post discharge arrangements for patients, including verification of bed availability - Confirms actual and projected discharge dates with patient, family, and/or patient representatives; ensures transportation is arranged - Updates post-acute providers of patient's discharge condition and final discharge plans - Reassesses and documents discharge needs throughout the patient stay at minimum every 3 days, or as patient condition changes; communicates changes with patient and/or patient representative Priority 3: - Attends MDRs, Department Meetings, and Additional Trainings - Attends MDRs on assigned units - Identifies anticipated discharge date for assigned patients - Attends 1400 afternoon huddles with charge nurse and nurse care manager to ensure action items from MDRs have been completed; escalates barriers to supervisor - Presents and discusses transition plans of assigned patients at MDRs - Provides Care Management Department Supervisor and/or Managers timely follow-up of action items discussed at MDRs before end of shift - Attends departmental meetings and/or trainings as scheduled Priority 4: - Leads Patient-Family Conferences - Assesses needs for discussion with patient, family, physician and care team regarding patient's care or discharge plan - Schedules and leads patient care conferences to resolve issues and provide clarification to patient, physician, and family Priority 5: - Escalates Barriers as Appropriate - Discusses barriers to discharge with attending physician and/or multi-disciplinary team; if unsuccessful or unable to resolve issues, escalates to Supervisor, Manager, or Director Insurance and Utilization Management - Maintains working knowledge of CMS requirements and readmission penalties - Maintains working knowledge of insurance/payer benefit - Documents accurately and in a timely manner in the Electronic Medical Record per program guidelines - Utilizes standards of professional practice in all documentation and communication consistent with organization/department policy as well as the Board of Nursing and ethical guidelines established and universally supported by the nursing profession - Assures documentation and patient information is secure and maintained in accordance with Billings Clinic policy, HIPPA, state and federal guidelines - Participates in continuing education, department planning, work teams and process improvement activities - Maintains current Licensure - Adheres to department and organizational policies addressing confidentiality, infection control, patient rights, medical ethics, advance directives, disaster protocols and safety - Demonstrates the ability to be flexible, open minded and adaptable to change - Maintains competency in organizational and departmental policies/processes relevant to job performance - Utilizes standards of professional practice in all communication with patients, support systems and colleagues consistent with the Board of Nursing and ethical guidelines established and universally supported by the nursing profession - Performs all other duties as assigned or as needed to meet the needs of the department/organization
    $33k-41k yearly est. 60d+ ago
  • Business Office Manager

    Stillwater Hospice

    Office manager job in Missoula, MT

    Business Office Manager Reports To: Executive Director/Administrator hestia Stillwater Hospice is a dynamic, growing and exciting company and we need a new business office manager for our missoula agency! since 2017, hestia stillwater has proven to be the hospice of choice and is the largest hospice provider in montana. If you are a self-driven, dedicated, organized, detailed professional that is compassionate, responsible and reliable, apply now! wage: $18-22 / hourly Job Description SummaryThe Business Office Manager is responsible for coordinating all office activities including clinical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to the Administrator and the Program Director and assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.Essential Job Functions/Responsibilities Maintains confidentiality of patient information. Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual. Communicates effectively on the telephone with patients, families and staff. Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available. Welcomes and assists all guests. Manages incoming, outgoing and interoffice mail. Performs typing, faxing and coping tasks as requested for various staff persons. Inputs data into computer for billing purposes. Orders and maintains accurate records of medical equipment and supplies. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator. Responsible for gathering and recording staff members' DSRs. Tracks admission, discharge, certification and re-certification dates on all patients. Responsible for assisting with audits of patient information. Performs other necessary functions/duties as assigned by the Program Director and/or Administrator. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office. Position Qualifications Minimum of high school education; preferably with secretarial and computer background. General knowledge of spelling, punctuation, grammar, clinical records and office procedures. Basic knowledge of office machines. Basic knowledge of telephone skills. Aptitude or computer data entry and use of current software systems. Ability to establish and maintain effective working relationships. Ability to meet the public and staff as a positive, friendly and professional representative of the organization. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently. Personal car for travel and valid driver's license. Carry personal auto liability insurance coverage.
    $18-22 hourly Auto-Apply 51d ago
  • Guest Services Manager

    Starlite Yellowstone

    Office manager job in West Yellowstone, MT

    ←Back to all jobs at Starlite Yellowstone Guest Services Manager Starlite Yellowstone is an EEO Employer - M/F/Disability/Protected Veteran Status Guest Service Manager REPORTS TO: Assistant General Manager / General Manager ABOUT STARLITE YELLOWSTONE The Starlite Yellowstone, managed by Vista Host Management & Development Company, is situated just minutes from the West Entrance of Yellowstone National Park, making it a premier choice for adventurers and nature enthusiasts. Our property offers 100+ comfortable rooms with modern amenities and an indoor pool, providing a cozy retreat after a day of exploring the natural wonders of Yellowstone. As one of the top-rated hotels in West Yellowstone, we pride ourselves on delivering warm hospitality and exceptional guest experiences. POSITION SUMMARY The Guest Service Manager is a dynamic, multi-dimensional role responsible for coordinating front desk activities, managing reservations, and ensuring the complete satisfaction of all guests. This role involves handling communications across departments, managing guest requests, and supporting front-of-house operations. WHO IS THIS POSITION FOR? The Guest Service Manager role is ideal for someone who: Thrives in a fast-paced environment, handling multiple tasks simultaneously. Is passionate about guest service and can lead by example, maintaining a positive and welcoming atmosphere. Has strong communication and leadership skills, with the ability to train, supervise, and support front desk staff. Enjoys problem-solving and is capable of managing guest inquiries and escalations efficiently. WHY WORK FOR US? Competitive salary with opportunities for performance-based bonuses. Vacation / Sick / Bereavement / Holiday Pay. Health/Vision/Dental Insurance. Life / STD Insurance. 401k Program. Employee Discounts (Brand Hotels & Company Hotels). Free, Third-Party Employee Assistance Program (personal and professional). Growth opportunities within Vista Host's portfolio of properties. DUTIES AND RESPONSIBILITIES Ensure the front desk is tidy and fully stocked with necessary materials (e.g., key cards, guest packets, etc.). Train, supervise, and support front desk staff, ensuring that all front-of-house positions are covered throughout shifts. Recruit and train new employees to maintain a high level of guest service. Create, organize, and manage schedules for all front office employees. Assign tasks and monitor front desk performance to ensure timely, accurate customer service. Handle guest complaints and specific requests, providing prompt and effective resolutions. Troubleshoot emergencies and unexpected situations as they arise. Monitor office supplies and place orders as needed to maintain adequate stock levels. Review and respond to in-house and third-party guest reviews, ensuring feedback is addressed constructively. Perform other duties as assigned by management. POSITION REQUIREMENTS Must be able to communicate effectively in English, both written and verbally. Must be able to stand for long periods. Must be able to lift up to 20 lbs. Previous front desk or guest service experience is preferred but not required. Please visit our careers page to see more job opportunities.
    $33k-43k yearly est. 60d+ ago
  • Office Administrator Title and Escrow

    Anywhere, Inc. 3.7company rating

    Office manager job in Bozeman, MT

    Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Maintain office appearance, including cleanliness of closing rooms after each transaction. Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory. Coordinate maintenance and repairs of all office equipment. Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail. Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities. Troubleshoot and assist with office day-to-day issues. Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Three to five years experience in an office environment. Pleasant phone voice. Excellent computer proficiency, including Word, Excel, Outlook, and Internet Ability to work independently as well as in a team environment. Strong written, oral communication and proofreading skills. Ability to manage multiple tasks simultaneously. Strong organizational skills. Proficient at word processing, E-Mail and data entry. Self-motivated, detail oriented and able to complete projects independently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
    $36k-40k yearly est. Auto-Apply 38d ago
  • Front Office Manager

    EOS 4.1company rating

    Office manager job in Pray, MT

    Understands and upholds Chico's Mission, Employment Guidelines, policies and procedures. Understands and follows all management policies and promotes Chico culture. Oversee the daily operations of the Front Office/Reservations department. Ensure exceptional guest service is consistently delivered. Manage Front Office/Reservations staff, including hiring, training, and scheduling. Implement and monitor policies and procedures to maintain workplace standards. Coordinate with other departments to facilitate smooth operations. Handle guest complaints and resolve issues promptly and professionally. Maintain occupancy and room rates to optimize revenue. Assist in preparing the department budget, and manage the budget accordingly Conduct regular staff meetings and performance evaluations. Ensure compliance with health and safety regulations. Monitor key performance metrics and develop improvement strategies. Oversee inventory management for front office supplies. Is responsible for handling escalated Guest or Employee issues as needed Is responsible for working alongside team members as scheduled. Will act as MOD as needed. Assists with on-boarding/training new employees. Communicates staff issues to Managers, including coaching and discipline, in an ongoing, consistent manner. Addresses conflicts privately and uses proper documentation. Assists in monitoring job satisfaction and individual development of staff. Follows department training on all duties and tasks. Answers telephone calls from guests seeking to make or cancel reservations. Greets arriving guests, assigns rooms, issues keys, collects guest payment and billing information. Answers guest requests for any special needs while in-house. Is responsible for accurate accounting of cash drawers and other accounting processes. Is responsible for daily opening and closing procedures. Is responsible for following protocol for call-in and/or covering shifts. Is responsible for adhering to departmental dress code and personal hygiene standards. Is responsible for maintaining cleanliness and organization in departmental work area Is responsible for Front Desk Gift Shop (including inventory, ordering, invoicing, etc.)
    $34k-42k yearly est. 43d ago
  • Office Administrator Title and Escrow

    Anywhere Integrated Services

    Office manager job in Bozeman, MT

    Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Maintain office appearance, including cleanliness of closing rooms after each transaction. Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory. Coordinate maintenance and repairs of all office equipment. Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail. Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities. Troubleshoot and assist with office day-to-day issues. Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Three to five years experience in an office environment. Pleasant phone voice. Excellent computer proficiency, including Word, Excel, Outlook, and Internet Ability to work independently as well as in a team environment. Strong written, oral communication and proofreading skills. Ability to manage multiple tasks simultaneously. Strong organizational skills. Proficient at word processing, E-Mail and data entry. Self-motivated, detail oriented and able to complete projects independently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
    $29k-39k yearly est. Auto-Apply 38d ago
  • Office Administrator Title and Escrow

    Anywhere Real State Inc.

    Office manager job in Bozeman, MT

    Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Maintain office appearance, including cleanliness of closing rooms after each transaction. Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory. Coordinate maintenance and repairs of all office equipment. Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail. Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities. Troubleshoot and assist with office day-to-day issues. Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Three to five years experience in an office environment. * Pleasant phone voice. * Excellent computer proficiency, including Word, Excel, Outlook, and Internet * Ability to work independently as well as in a team environment. * Strong written, oral communication and proofreading skills. * Ability to manage multiple tasks simultaneously. * Strong organizational skills. * Proficient at word processing, E-Mail and data entry. * Self-motivated, detail oriented and able to complete projects independently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
    $29k-39k yearly est. Auto-Apply 38d ago
  • Office Administrator

    Eflex Recruiting

    Office manager job in Bozeman, MT

    Job Description Our client specializes in fine art services for both residential and commercial clients, collaborating with private collectors, galleries, museums, and designers within the fine art and design industry. Their goal is to provide exceptional customer service and maintain unwavering integrity in all they do. They are seeking a talented and dedicated Office Assistant for a new role in their Bozeman, MT office. This position will be the first point of contact for clients and is crucial for maintaining the company's high standards of customer service. The ideal candidate will be adept at multitasking and problem-solving, with strong attention to detail. This role will provide significant on-the-job training and the opportunity to contribute to process improvement. Key Responsibilities: Answer phones and direct calls in a courteous and professional manner. Serve as the initial point of contact for new and existing clients, including museums, universities, and private collectors. Conduct detailed client intake calls, gathering all necessary information for installation projects, such as measurements, type of artwork, and other relevant details, to assist the installation team in preparing bids. This requires strong problem-solving skills due to the unique nature of each installation. Manage general office tasks, including organizing files, preparing and sending invoices to clients, and paying bills. Order and maintain inventory of office supplies. Complete required paperwork and documentation accurately and legibly, which may include work orders, delivery tickets, and condition reports. Maintain a clean, safe, and organized work environment. Adhere to proprietary agreements, such as non-disclosure and confidentiality, to ensure a high level of client security. Required Qualifications: High school diploma or GED required. Ability to communicate effectively, clearly, and professionally with clients, team members, and managers. Strong verbal and written communication skills with legible handwriting. Proficiency with accounting or invoicing software. High proficiency with standard office technology and software, including Microsoft Excel and Word. Proven ability to learn quickly and adapt to changing assignments, working conditions, and procedures. Strong work ethic and pride in work. Ability to work autonomously and as a team member. Ability to address workplace stress in a calm and controlled manner. Ability to pass a background check. Experience in an office environment, especially one that requires a significant amount of detail and precision. Preferred Experiences or Qualifications: Bachelor's degree in an art-related field. Experience in a museum, gallery, artist studio, or similar environment. Familiarity with standard museum practices, terminology, and art history. Benefits: Competitive hourly wage. Competitive PTO package. Life Insurance. 401K option. Medical, Dental, Vision care options.
    $29k-39k yearly est. 23d ago
  • Office Administrator Title and Escrow

    Anywhere Real Estate

    Office manager job in Bozeman, MT

    **Summary:** Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Maintain office appearance, including cleanliness of closing rooms after each transaction. Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory. Coordinate maintenance and repairs of all office equipment. Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail. Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities. Troubleshoot and assist with office day-to-day issues. **Qualifications/Experience:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Three to five years experience in an office environment. + Pleasant phone voice. + Excellent computer proficiency, including Word, Excel, Outlook, and Internet + Ability to work independently as well as in a team environment. + Strong written, oral communication and proofreading skills. + Ability to manage multiple tasks simultaneously. + Strong organizational skills. + Proficient at word processing, E-Mail and data entry. + Self-motivated, detail oriented and able to complete projects independently. **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision. TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members' lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $29k-39k yearly est. 38d ago
  • Full Time Customer Experience Manager

    Michaels 4.2company rating

    Office manager job in Missoula, MT

    Store - MISSOULA, MTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $31k-52k yearly est. Auto-Apply 31d ago
  • Branch Administrator

    The Overhead Door 3.8company rating

    Office manager job in Missoula, MT

    The Position Reporting to the Warehouse Manager, the Warehouse Administrator is responsible for all administrative functions for the warehouse, including: expediting customer pick-ups and shipouts, preparing all shipping documentation, and selling and filing supply only sales orders. This is a full-time temporary position for possibly 3 months. Qualifications Applicants shall meet the following requirements: High School diploma required 1-3 years administrative experience required Ability to interface well with various levels of employees within the company Communicate effectively and professionally with customers and external contacts inside and outside the organization Proficient in MS Office products including Word and Excel Ability and willingness to become familiar with various product lines Accurately handle multiple tasks simultaneously Exceptional organizational skills required Ability to meet designated deadlines Our employees enjoy a great work environment with competitive pay and excellent benefits. We provide comprehensive technical and product training. Applications will be accepted until the position has been filled. Responsibilities include: Selling and filing supply only sales orders Responsible for ensuring the timely pickup and ship outs of supply only orders Calling customers to advise of product arrival Creating branch transfers Preparing documentation for all pickup and ship outs
    $37k-42k yearly est. Auto-Apply 19d ago
  • Manager, Ambulatory Care Coordination & Navigation

    Logan h Ealth

    Office manager job in Kalispell, MT

    Are you passionate about improving patient experiences and driving excellence in care coordination? Logan Health is seeking a Manager of Ambulatory Care Coordination and Navigation to lead a dynamic team of Primary and Specialty Navigators. This role ensures seamless navigation services across multiple clinic departments, fostering continuity, consistency, and patient-centered care. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Why Join Logan Health? Be part of a forward-thinking organization committed to innovation in healthcare delivery. Lead a team that makes a real impact on patient outcomes and satisfaction. Collaborate with talented professionals in a supportive, mission-driven environment. What You'll Do Lead and Inspire: Manage and mentor navigators, creating a culture of collaboration, growth, and excellence. Strategic Impact: Develop and implement care coordination programs that align with organizational goals and improve patient health outcomes. Drive Quality: Monitor workflows, evaluate effectiveness, and champion continuous improvement initiatives. Collaborate: Partner with key stakeholders to integrate navigation services across clinics and specialties. What We're Looking For Education: Bachelor of Nursing required; Master's preferred. Licensure: Current Montana RN license or multistate compact license. Experience: Minimum 3 years of nursing leadership experience. Skills: Strong organizational and critical thinking abilities. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and adaptability to new technologies. Values: Integrity, kindness, empathy, and a commitment to teamwork. Logan Health Leadership Competencies Strategic Execution: Turn vision into action with measurable results. Business Acumen: Understand and influence organizational success. Emotional Intelligence: Build trust and foster collaboration. Leadership: Inspire, coach, and empower your team to thrive. Benefits & Perks Competitive compensation and comprehensive benefits. Opportunities for professional growth and continuing education. A culture that values kindness, collaboration, and excellence. Ready to make a difference? Apply today and help us shape the future of ambulatory care at Logan Health! Shift: Variable (United States of America) . Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
    $11k-38k yearly est. Auto-Apply 11d ago
  • Office Coordinator

    JM Recruiting

    Office manager job in Great Falls, MT

    Office Coordinator -Great Falls, MT Busy construction company is seeking a self-motivated/detail orientated person to provide administrative support to our sales and management teams. This position may also expand in the future to include backing up our front counter sales team during busy times. · Concrete and/or construction experience is highly desired. Duties may include, but not limited to: · Typing · Filing · Answering phones · Record keeping · Sorting/distributing mail. · Cash/Credit Card Transactions Reconciliation · Bank Deposits · Invoicing · Processing paperwork for incoming inventory purchases for submission to A/P Skills and Qualifications: · Must be able to multi-task and prioritize. · Strong communication and organizational skills · Must work with moderate direction and can identify issues/problems but may require assistance in resolving. · Excellent verbal and written communication skills · MS Office (word, excel) · Customer Service · Accurately complete shipping/receiving paperwork to match up with purchase orders. Benefits: · Company Sponsored Health, Dental & Vision after 60 days. · 6 Paid Holidays · Up to 120 hours PTO per year · 401K, and Profit-Sharing. Job Type: Full-time Pay: From $18.00 per hour Benefits: · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance Schedule: · 8 hour shift · Day shift · Monday to Friday · No weekends Jamie Mathis Jamie@jmathisrecruiting.com JM Recruiting Recruiter/Owner 406-702-1092 Office
    $18 hourly 60d+ ago
  • Administrative Assistant to the Instructional Resource Manager

    Township High School District 113 4.1company rating

    Office manager job in Hamilton, MT

    Title: Administrative Assistant to the Instructional Resource Manager Department: Bookstore Classification: Administrative Assistant 12 month Assignment: 12 month FLSA Status: Non-Exempt Reports To: Instructional Resource Manager, Office Manager, and Assistant Principal of Educational Services Location: Deerfield High School Salary: $24.00/hour Hours: 7:00am - 3:30pm Summary: The Administrative Assistant to the Instructional Resource Manager supports the day-to-day operations of the bookstore by coordinating instructional resource needs, assisting with student materials, and overseeing Chromebook management. This role requires exceptional organizational skills, clear communication, and a proactive approach to problem-solving and task completion. This is an on-site position, with occasional weekend availability required for Chromebook distribution during standardized testing periods. Qualifications: * High School Diploma or GED, required * Bachelors or Associates Degree, preferred * 2 years of experience in an educational setting, preferred * 2 years of experience as an administrative assistant, preferred * Possess outstanding organizational and time-management skills * Able to work independently and access supports as needed * Able to work with others in a positive manner * Possess common sense, problem-solving skills and reasoning ability to appropriately deal with complex situations as they arise * Able to build and maintain relationships with colleagues that supports a cooperative work environment * Able to handle and maintain the confidentiality of employee, student and other sensitive District information * Able to set goals and establish methods for achieving these goals * Able to work effectively with a wide range of constituencies in a diverse community Technology Skills preferred: * Experience with Chrome OS troubleshooting, Google Workspace applications, and basic network connectivity or wireless issue resolution * Familiarity with ticketing systems and inventory management processes for tracking and maintaining technology assets * Working knowledge of Google Sheets or similar software for record keeping and data organization Essential Functions: The criteria indicated below are intended to describe various types of work that may be performed. The exclusion of specific responsibilities does not prohibit them if the work is similar, related, or a logical task of the position. Administrative and Operational Support * Assist the Instructional Resource Manager with daily operations, budgeting, purchasing, and coordination of instructional resources. * Manage student and departmental instructional materials, ensuring timely distribution and inventory accuracy. * Maintain confidentiality of student, staff, and district information. * Support special events requiring extended or occasional weekend hours. Technology and Data Management * Oversee Chromebook lifecycle processes, including deployment, collection, maintenance, troubleshooting, and coordination of repairs. * Maintain accurate inventory records and reconcile data using district systems. * Demonstrate proficiency in Infinite Campus, Microsoft Word, Excel, and Outlook; adapt quickly to new software and technology tools. Communication and Collaboration * Communicate clearly and professionally in both written and verbal forms. * Must be able to interact in a positive manner with staff members, students, faculty, parents, and other members of the public. * Work independently and collaboratively to manage multiple priorities and contribute to a cooperative work environment. Problem Solving and Evaluation * Use sound judgment, analytical ability, and common sense to address complex or unexpected situations. * Apply mathematical and organizational skills to track budgets and evaluate processes for improvement. * Set goals, establish methods to achieve them, and monitor progress toward successful completion. * Ability to handle multiple tasks simultaneously and carry out detailed procedures with several variables. Language Skills Communicates clearly both in oral and written format with all constituents of the District when documenting repairs, explaining technical procedures, and providing clear instructions.Effectively present information and respond to questions from constituency groups. Establish and maintain effective and collaborative working relationships with students, staff and the school community. Perform duties with awareness of all district requirements and Board of Education policies. Mathematical and Technical Skills Calculate figures, estimates, proportions, percentages, and cost projections. Apply concepts of basic algebra and geometry. Strong technology skills, including standard Microsoft Office suite / Google Workspace, financial management, and data analysis. . Reasoning Ability Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of verbal and written instructions and deal with multiple abstract and concrete variables. Contacts Outside Your Own Department: Build positive relationships with constituents of the District 113 community that includes, teachers, school staff, administrative team, Board of Education, guardians, students, and private providers. Physical and Mental Demands: * While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, write, type, speak, listen, and taste or smell. * The employee is regularly required to communicate with staff and others. * The employee is frequently required to use hands and/or fingers, handle, feel or operate objects, tools or controls. * The employee may occasionally be required to climb or balance; and stoop, kneel, crouch, twist, reach or crawl. The employee must frequently lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,depth perception and ability to adjust focus. * Specific psychological demands of this job include the ability to remain calm under stress levels associated with job demands, along with constant contact with students, colleagues and the public. Working Conditions: * In the work environment, this role is regularly exposed to office environmental conditions. * The noise level in the work environment is usually moderate with regular exposure to loud classrooms, hallways, cafeterias or sports venues. * The employee is regularly required to meet deadlines with severe time constraints and interact with the public and staff in addition to meeting multiple demands from several people. * The employee is infrequently required to work weekends, scheduled in advance.. Safety: As a part of the District workforce, this role is responsible for being aware of, modeling and contributing to the maintenance and implementation of all District safety policies and procedures. The role is directly responsible for the safety, well-being, and work output of students. Required to: * Use good safety awareness and judgment * Follow policies * Report potentially unsafe conditions * Follow manufacturer safety instructions when using equipment * Follow agency ergonomic policies and procedures The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $24 hourly 20d ago

Learn more about office manager jobs

How much does an office manager earn in Helena, MT?

The average office manager in Helena, MT earns between $22,000 and $44,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Helena, MT

$31,000
Job type you want
Full Time
Part Time
Internship
Temporary