Campground Front Desk Supervisor
Office manager job in Charlotte, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyOffice Manager
Office manager job in Charlotte, NC
Job Title: Office Manager
Compensation: $29-$34/hour based on experience
Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k).
About the Opportunity:
Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care.
Key Responsibilities:
Supervise, hire, and train administrative staff
Review and approve timecards
Manage team performance and ensure operational efficiency
Oversee building maintenance, cleaning, and supply ordering
Handle phones, mail, and patient communication as needed
Ensure patient satisfaction and address escalated concerns
Collaborate with Practice Administrator on workflow improvements and leadership initiatives
Qualifications:
Minimum 5 years of experience in medical practice operations
Leadership experience required (team supervision and performance management)
Strong understanding of clinic workflows and medical terminology
Excellent communication and problem-solving skills
Ability to adapt to change and think critically in a dynamic environment
Perks:
Direct hire with full benefits
Career pathing and leadership training program launching soon
Opportunity to join a growing organization with a collaborative culture
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Franchise Support Manager
Office manager job in Charlotte, NC
Job Title: Franchise Success Manager
Schedule: Full-time, 8 hours Monday - Friday
Reports to: VP of Operations
The Franchise Success Manager (FSM) provides operational support to franchise locations, assisting with both day-to-day operations and long-term strategic planning. This role serves as a key link between the franchisees and the executive team, communicating progress, identifying opportunities for improvement, and delivering feedback to strengthen the overall franchise system.
Responsibilities:
Operational Excellence & Compliance
• Serve as the primary point of contact for improving franchise KPIs, operational efficiency, and adherence to brand standards.
• Conduct site visits to assess compliance, deliver operational training, and communicate guidance for
improvement.
• Document findings from visits, including compliance adherence, opportunities for improvement, and recommended corrective actions.
• Identify root causes of operational challenges and implement solutions through action plans, business
reviews, and targeted coaching.
• Ensure integrity and accuracy in reporting territory performance metrics and operational outcomes.
• Maintain seamless productivity while traveling, managing work effectively across multiple time zones and environments.
Financial Performance & Unit Economics
• Analyze franchise and territory-level P&L statements to assess financial health and identify improvement opportunities.
• Partner with franchisees to strengthen profitability and optimize business operations.
• Focus on improving unit economics through data-driven insights and financial coaching.
• Provide strategic guidance on market conditions, operational performance, and revenue growth
opportunities.
Franchise Relations & Leadership
• Build and maintain strong, productive relationships with franchisees and their teams, fostering
collaboration and trust.
• Coach and inspire franchise owners to actively engage in brand initiatives and company-wide programs.
• Lead and support a team of Franchise Business Coaches to ensure consistent communication,
accountability, and execution across the network.
• Serve as a liaison between franchisees and corporate leadership, aligning field operations with company objectives.
Strategic Planning & Execution
• Guide franchisees in developing, implementing, and maintaining effective business plans tailored to their
local markets.
• Support ongoing execution and follow-up to ensure long-term success and profitability.
• Utilize project management best practices to deliver initiatives on time and within scope, meeting or exceeding performance targets.
o Demonstrate strong analytical and problem-solving skills to identify key issues, drive root-cause
solutions, and influence meaningful change.Skills and
Abilities:
• Strong financial, analytical, and data management capabilities with a results-driven mindset.
• Excellent written and verbal communication skills with proven ability to influence, train, and consult effectively.
• Demonstrated success in driving performance within the franchise industry, with strong relationship-building and accountability skills.
• Highly organized and self-motivated, able to manage multiple priorities and meet deadlines with exceptional follow-through.
• Skilled in time management, problem solving, and exceeding performance goals.
• Proficient in Microsoft Office Suite and related business software.
• A proven ability to analyze data, identify trends, and implement effective strategies
Education and Experience:
• Degree in a related field or equivalent professional experience (preferred).
• 2-3 years of experience in Business leadership, operations management, or related field.
• Minimum of 2 years of experience in the restoration industry.
• Corporate-level operations and sales support experience strongly preferred.
• Previous experience owning or managing a franchise is a plus.
• 3+ years' experience in Sales, Lead Generation or Business Development (Preferred)
• Experience with CRM and field data collection tools (Preferred)
Manager, Assurance - Insurance
Office manager job in Charlotte, NC
Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements.
What You Will Do:
* Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations
* Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks
* Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports
* Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies
* Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions
* Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success
* Support client growth and retention through strategic planning and business development
* Mentor and manage assurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team.
* Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements
* Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes
* Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities
Minimum Qualifications:
* Bachelor's Degree in Accounting or related field
* 5+ years of relevant audit experience
* Current and valid CPA (Certified Public Accountant) license
* Proficiency in Microsoft Office Suite
* Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays.
Preferred Qualifications:
* Master's Degree in related field
* Experience with Caseware software for financial reporting and audit documentation
#LI-CLTSP, #LI-CLTU
#LI-LS1
Consulting Services Office Manager
Office manager job in Charlotte, NC
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE.
ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.
The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price.
We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees.
Qualifications
The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.
The following education and experience is required to accomplish project tasks:
THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks.
BACK OFFICE SUPPORT
Perform Contract Administration: including printing, signing, scanning & tracking;
Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer;
Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations
HUMAN RESOURCES
Manage new employee process;
Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.);
Research and answer any employee payroll and benefits questions;
Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting
OFFICE ADMINISTRATION
Answer phones as needed;
Maintain stock, order office & crew supplies as needed;
Maintain filing system as needed;
Maintain company files & documents;
Maintain office equipment, including purchases, maintenance, & IT support coordination;
Process miscellaneous operations tasks as needed
DESIRED SKILLS & EXPERIENCE
3+ years of Office Management experience. Experience in the professional services industry a plus;
Knowledge of basic accounting principles, including AR, AP, & General Ledger.
Software experience with QuickBooks and Excel;
Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks;
Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint;
Excellent communication skills and phone customer service experience with high level professionals;
Ability to multi-task and work independently in a fast-paced environment
Additional Information
NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Business Office Manager
Office manager job in Gastonia, NC
Business Office Manager for Senior Living Community - A/P, A/R, Onboarding, Human Resources, Medicaid Experience Required, Payroll Experience Required
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Leader primarily responsible for the business office operations of the community.
Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
Responsible for overseeing payroll process to ensure that associates are paid correctly.
Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture.
Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.
May also directly supervise another department.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyCustomer Retention Manager
Office manager job in Charlotte, NC
Job Description
CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales.
What You'll Do:
Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system.
Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer.
Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed.
Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style.
Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more.
Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success.
Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees.
Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team.
Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets.
Record and monitor all daily team activities in CRM for needed actions and follow ups.
Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems.
What We're Looking For:
Must be able to effectively lead, manage and motivate others
Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals
Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts
Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company
Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports
Strong verbal, written, analytical and computer skills
Good problem solving and decision-making abilities
What We Offer:
$90,000 to $120,000 annually based on experience and performance
Ongoing specialized, paid training to reach your career goals
Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match
Eligible for free monitored security system after 90 days.
Education assistance - we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that's made up of a diverse group of people
On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Front Office Manager
Office manager job in Mooresville, NC
Aloft - Mooresville/ Lake Norman | 109 Alcove Road Mooresville, NC 28117
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyBilling Office Float
Office manager job in Charlotte, NC
Billing Office Float Supervisor Title: Business Office Manager Regular Work Hours: Monday - Friday 7:00 AM - 4:00 PM, occasional holidays and weekends Employment Status: Non-exempt, Full-Time Hourly
Please note, REACH has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Job Summary:The Charlotte Business Office Float is responsible for covering any aspect of the business office necessary. Some duties include accounts payable, answering phones, billing, chart preparation, filing, posting, collections, insurance verification, medical records, patient registration, and scheduling. This position requires exceptional customer service skills and the ability to solve problems quickly.
Responsibilities:
Collect and organize daily encounters
Daily charge entry
Research missing encounters
Apply unapplied deposits to posted charges to reconcile accounts
Activate and terminate insurances appropriately
Reconcile charges with daily edit list
Support front desk activities
Support satellite office when needed
Review financial order and insurance verification to assuage the need for prior authorization
Obtain needed authorizations
Prepare and send chart notes needed for prior authorization
Confirm accuracy of CPT and ICD-10 codes in order
Schedule procedures, surgeries and testing in a timely manner
Communicate with patient regarding appointments and estimates
Estimate patient responsibility based on insurance verification
Collect estimated patient responsibility
Update benefit verification as needed.
Check-in patients
Back-up to Front Desk
Manage the outsourced insurance verification project
Other duties as assigned
Education & Requirements:
High School diploma required
Knowledge of medical terminology, and preferred patient care experience.
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
Excellent communication skills, both verbal and written
Organized with an ability to multi-task.
Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor.
Ability to maintain calm and professional demeanor in potentially stressful situations.
Willingness to perform a variety of roles due to the decreased number of employees at the worksite
Employee Benefits Package:
Health Insurance - Employer pays 100% of employee coverage
Dental, Vision Insurance
STD/LTD/Life
Up to a 3% 401k Match
PTO
7 Paid Holidays
Leave for Parental Involvement in Schools
Two Weeks Paid Parental Leave
REACH Fertility PLLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Back Office Manager
Office manager job in Charlotte, NC
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Back Office Manager, we are looking for a RHINO that will serve as the backbone of in-store daily operations, because without YOU, there is no US! Our ideal RHINO has a passion for the jewelry industry, as this position provides a firsthand look at what makes a luxury retailer run smoothly.
What is the Upside?
· Investment in your career development
· Exposure to all other departments within our organization
· A family-oriented culture unlike any other
Responsibilities may include:
· Shipping and receiving inventory
· Oversees inventory control at the store level
· Special orders
· Vendor relationship management
· Assists store team with merchandise questions and customer orders
Requirements
· Previous customer service and/or vendor management experience
· Experience in a luxury retail jewelry environment preferred
· Good communication skills
· Proficient computer skills
· Well organized and the ability to multi-task
· Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplySupervisor - Service Operations Support (Charlotte, NC, US, 28217)
Office manager job in Charlotte, NC
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Posting
Job Summary (Purpose):
The Service Operations Support Supervisor is responsible for the efficient planning and scheduling or Service Technicians. This is done through the supervision of the Service Coordinators and communication with Area Managers. The supervisor will lead the Service Coordinator's to ensure continuous improvement in service metrics through weekly evaluation of Service Productivity Planners, Service Billing Dashboards as well as close partnership with operations management.
Key Characteristics:
* Must have prior experience with technician routing/dispatching
* Demonstrated supervisory or management experience in operations or call center environment
* Ability to collaborate with others to ensure execution of objectives
* Strong interpersonal skills and ability to engage and motivate team
* Must be analytical and capable of translating data into actionable results
Duties and Responsibilities:
* Directly responsible for the supervision of assigned Service Coordinators, including workload planning and management, coaching, development and performance management.
* Ensure daily work queues and appropriate resources are assigned to meet field operation's needs
* Partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers to meet service revenue targets.
* Collaborate closely with various departments to ensure cohesiveness in planning
* Be available to team members to handle daily business questions and facilitate communication between Service Coordinator and districts where concerns arise.
* Communicate key business initiatives, monthly metric standings, and core business values to team
* Fully understand the Service Coordinators job function, daily activities, and work expectations
* Monitors assesses and communicates performance and behavioral incidents with employees. Escalates issues to management and/or HR when necessary
* Prepare and administer annual reviews
Knowledge, Skills, and Abilities:
* Knowledge of Safety protocols
* Ability to understand and relate technical requirements
* Proficient in Microsoft office products, such as PowerPoint, Word, and Excel
* Strong communication skills (both written & verbal)
* Effective problem-solving skills & acute analytical skills
* Customer service oriented
* Detail oriented with strong organizational & time management skills
Education and Experience Required:
* Bachelors degree preferred
* 3+ years supervisory experience
* 3+ years of service routing/logistics for multi-location units experience preferred
* Propane experience a plus
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Office Manager
Office manager job in Charlotte, NC
🔥 Now Hiring: Office Manager - TBD Location in Charlotte
📍Pearl Dentistry Reimagined | Charlotte | Full-Time
You're not looking for just
another
dental office job. Good-because we're not looking for just another manager.
We're Pearl Dentistry Reimagined.
We break the rules (on purpose). We lead with heart, deliver top-tier care, and we run on grit, ownership, and good vibes.
Pearl needs a bold, driven, people-smart leader to run the show. Think of this as your own mini business-with support when you need it, but autonomy when you don't.
👏 What You'll Actually Be Doing:
Running the daily ops like a machine-but a cool machine with feelings Supporting the clinical team, managing patient flow, and keeping the day smooth and profitable Leading, coaching, and inspiring a team of legit talented humans Problem-solving like it's your superpower Owning KPIs, hitting goals, and keeping accountability tight-but fun Being the culture keeper, vibe-checker, and emotional thermostat of the office
🧠 We'll Swipe Right If You:
Have strong leadership chops and aren't afraid to use them Can juggle five things at once and still send a well-worded email Are emotionally intelligent AF (you know what that means) Have dental background (but it's not a deal-breaker) Don't crumble under pressure-instead, you
run
toward it
💎 What You Get:
A team that's got your back A company that
actually
invests in you The freedom to lead without hand-holding Competitive pay + performance bonuses Swag, surprises, and Pearl-style perks Oh-and a culture you'll actually love being a part of
Let's be real-Pearl's a fast-paced location.
It's high-energy, high-output, and high-expectation.
If that scares you, swipe left.
If that
excites
you, we want to meet you.
Generous Compensation Package
• Starting Salary $55,000 on up depend on experience
• Medical, Dental, Vision, and Life Insurance Benefits
• Bonuses!!!
• 401(k)
• Paid Time Off (PTO) plus Paid Holidays
• Sick Time Off
• Short-term Disability
• Long-term Disability
Drop your resume. Blow us away with your intro. Let's build something great!!
FLSA Status:
Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyOffice Manager
Office manager job in Charlotte, NC
Job DescriptionBenefits:
Paid time off
Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Supervises and/or performs secretarial, clerical and other office duties as required. Assignments are routine in nature and are carried out in accordance with general work instructions and established office practices, procedures and precedents. Individual is also responsible for assisting in the preparation of estimating projects, procurement of supplies and ongoing fiscal monitoring of a project.
In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Essential Duties and Responsibilities:
1. Oversees or prepares payroll for the assigned pay groups. Obtains all legally required employee documents. Completes time sheets with data from field superintendent or timekeeper. Performs data entry and checks for accuracy. Produces and distributes payroll checks.
2. Reviews vendor invoices for accuracy and matches to the purchase order submitted for authorization of purchase. Corresponds or communicates with vendors when necessary to correct or modify invoices received. Codes vendor invoices with correct general ledger codes to ensure accurate management reports.
3. Produces complete and accurate invoices to customers for work performed. Obtains all required back-up to support customer invoices.
4. Organizes and files, or oversees the filing of, invoices, checks, payroll documents, employee roster, etc., to properly maintain an orderly and accurate filing system.
5. Oversees and/or maintains and updates safety training records. Compiler and submits accident reports, insurance forms and doctors reports. Registers employees for safety training classes and drug screens.
6. Assists managers, superintendents, and warehouse supervisor in procurement of materials, supplies and equipment.
7. Under general supervision calculates the cost and determines feasibility of project based on analysis of collected data; determines competitive pricing and availability of materials; estimates the labor and equipment required to install the materials.
8. Assists in preparing detailed customer project proposals to define scope of work, communicate price and to detail general terms of the price derived in the estimate.
9. Maintains assigned project contacts to assure customer satisfaction.
10.Tracks assigned projects using various analytical tools; if necessary, recommends corrective action plan to meet project milestones and acceptable profit margins.
11.Prepares outstanding accounts receivable, contracts customers to request payment status and resolves disputes and delinquencies.
Additional Duties:
1. Demonstrates effective teamwork and cooperation with all employees and customers of the Company.
2. Assists clerical staff in answering telephone calls or field radios and notifies appropriate personnel or records messages, when needed. Responds to general inquiries concerning area activities in accordance with established policies and procedures.
3. Complies and reviews annual physical inventory and various other documentation required to support the corporate financial audit.
4. Calculates cost plus billing rates; submits them to managers for review and sends to customers.
5. Prepares and submits contractor questionnaires.
6. Maintains and distributes petty cash.
Qualifications
2 years experience as an Office Manager or similar position preferred
5+ years Sage Accounting Software expierence
High school diploma/GED required, some college preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
Office Manager
Office manager job in Charlotte, NC
Job DescriptionSalary: DOE
Come Join Our Team!!
Now Hiring!!
Full time or Part time
Office Manager Behavioral Health
About Us
Carolina Therapeutic Services First a growing behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families. Our team is committed to fostering a safe, supportive, and efficient environment that allows our clinicians to focus on delivering exceptional services. We are seeking an experienced Office Managerwho can oversee daily operations, support staff, and ensure seamless administrative workflow.
Position Summary
The Office Manager is responsible for managing the administrative functions of the behavioral health office, supporting staff and clients, coordinating essential operational tasks, and maintaining compliance with organizational policies and payer requirements. This individual plays a key role in client communication, scheduling, HR support and overall office organization.
Key Responsibilities
Administrative & Office Management
Oversee daily office operations to ensure a smooth, efficient workflow across all departments.
Manage front-office duties including phones, client check-ins, scheduling, and correspondence.
Maintain organized filing systems for clinical documentation, HR files, and billing records.
Monitor office inventory and order supplies as needed.
Maintain confidentiality and adherence to HIPAA, state regulations, and agency policies.
Assist leadership with staffing schedules
Coordinate communication between clinical, administrative, and leadership teams.
Client Support & Communication
Provide excellent customer service to clients, families, and community partners.
Assist with new client onboarding, intake paperwork, and insurance verification coordination.
Ensure a welcoming and professional environment for all visitors.
Staff Support & Coordination
Assist leadership with staffing schedules
Coordinate communication between clinical, administrative, and leadership teams.
Operational Oversight
Support implementation of policies, workflow improvements, and quality assurance processes.
Assist with preparing reports, logs, audits, or documentation required by leadership or MCOs.
Ensure the office environment meets safety, compliance, and organizational standards.
Qualifications
High school diploma required; associate or bachelors degree preferred.
Minimum 2 years of office management or administrative experience (behavioral health or medical preferred).
Strong organizational, multitasking, and communication skills.
Experience with EHR systems, scheduling software, and Microsoft Office Suite.
Knowledge of behavioral health documentation, billing, or authorizations is a plus.
Ability to maintain professionalism, confidentiality, and teamwork in a fast-paced environment.
Benefits
Competitive pay
Supportive team culture
Opportunities for professional growth
Hybrid flexibility where appropriate
Accounting Office
Office manager job in Huntersville, NC
We are looking for someone to join the Keffer team in our accounting offices. Perform accounting functions as described below Qualifications Education High School graduate Other Ability to read and comprehend instructions and information. Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Customer service skills * Excellent attention to detail * Works well in a team environment * Able to work with a diverse group of people
Physical RequirementsSurroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
for prolonged periods
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
infrequently
Lifting
10 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
for prolonged periods
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
infrequently
Expectations General Expectations
Determine management and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Work evening, weekend and holiday work hours as required.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Ability to cross train on all aspects of the accounting office.
Job-Specific Expectations
Perform accounting functions by performing the following duties and responsibilities.
The three main areas of the accounting office are Accounts Payable/Receivable, Title Desk and Billing Desk and tasks may cross over and vary as needed
Assist accounting office
Data-entry
Other duties as assigned
The above noted is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The College reserves the right to modify this job description at any time with or without notice.
Accounting Office
Office manager job in Huntersville, NC
We are looking for someone to join the Keffer team in our accounting offices.
Perform accounting functions as described below
Qualifications Education
High School graduate
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Customer service skills * Excellent attention to detail * Works well in a team environment * Able to work with a diverse group of people
Physical RequirementsSurroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
for prolonged periods
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
infrequently
Lifting
10 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
for prolonged periods
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
infrequently
Expectations General Expectations
Determine management and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Work evening, weekend and holiday work hours as required.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Ability to cross train on all aspects of the accounting office.
Job-Specific Expectations
Perform accounting functions by performing the following duties and responsibilities.
The three main areas of the accounting office are Accounts Payable/Receivable, Title Desk and Billing Desk and tasks may cross over and vary as needed
Assist accounting office
Data-entry
Other duties as assigned
The above noted is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The College reserves the right to modify this job description at any time with or without notice.
Office Admin/Operations Manager
Office manager job in Charlotte, NC
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company.
Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
*******************************************
*******************************************
Compensation: $10-$15 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyCampground Front Desk Supervisor
Office manager job in Concord, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyFront Office Manager
Office manager job in Belmont, NC
Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyOffice Manager
Office manager job in Lenoir, NC
We are looking for a dynamic, experienced Office Manager to join our fast-growing dental partnership network's (“DPN”) Dental team.
Guardian Dentistry Partners' (GDP) mission is to support our partner dentist entrepreneurs and teams in building the practices of their dreams. While Guardian brings together passionate, purpose-driven, like-minded dental entrepreneurs who share similar values, each of our partners are very different, and it's those very differences that make us stronger in positively impacting the lives of everyone we serve across our network of practices.
Our local partnerships offer the chance to work with Partners and team members dedicated to their communities and their teams. As a member of the Guardian team, you will pursue regional business objectives with our Operations team and be a key contributor to the success of your region and of the entire GDP network.
Job Summary:
The Office Manager is responsible for the results of the day to day operations of the Dental Practice, creating a positive experience for the patients and staff. The Office Manager provides and implements direction of job responsibilities, and daily assessment of key business indicators. The ideal candidate for this position is an individual who is task oriented, organized and is a “roll-up- your sleeves”, hands on leader of the practice. The Office Manager is the first point of contact for the Lead Dentist and the Management office. Human Resource responsibilities include staff supervision and performance management.
Visit our website at; *************************
Primary Job Responsibilities:
Sets an example of exemplary customer service
Responsible for the overall achievement of production and collection targets of Dental office
Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment
Implements office protocols and procedures to improve efficiency of workflow, create “team” environment and ensure patient satisfaction
Ensures Doctor treatment plans are presented professionally, correctly. Continually works on Dental knowledge to improve case presentation
Communicates with patients on outstanding balances in tactful, but diplomatic manner via phone calls and letters
Manages routine matters such as time off, schedule changes, policies and procedures, special projects
Manages the relationship with the insurance carriers
Submit payroll on-time and accurately to the payroll company
Qualifications:
1 or more years experience preferred in dental or 2 years healthcare management
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Paid Vacation & Paid Holidays
Salary: $50,000 plus bonus
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
FLSA Status:
Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-Apply