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Office manager jobs in Hickory, NC - 205 jobs

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  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Office manager job in Charlotte, NC

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 7d ago
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  • ASSISTED LIVING AREA DIRECTOR (LPN) - BARCLAY AT SOUTHPARK

    Liberty Health 4.4company rating

    Office manager job in Charlotte, NC

    Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: ASSISTED LIVING AREA DIRECTOR - LPN Assist with the process of admissions to include interviewing, assessing, and completion of all pertinent paperwork. Assess resident needs, develop, and implement a care plan for each resident initially and on an ongoing basis as determined by the needs of the resident. Report to and obtain orders from physicians regarding each resident. May delegate this to Med Techs and Aides as appropriate and with supervision. Must be willing and able to work as an aide. Must be willing and able to administer medications. Must be knowledgeable and adhere to all Liberty Senior Living Policies, Procedures, state rules, and regulations. Obtain medication for each resident from contract pharmacy. May delegate this as appropriate and with supervision. Point Click Care - must utilize the program as designed and trained. Must complete audits for Aide and Med Tech task documentation. Must train and supervise the Aides and Med Techs in the use of Point Click Care for each resident. Responsible for supervision the resident care employees and implements and/or makes recommendation for disciplinary action as necessary. Participates in preparing and delivering job performance evaluations for resident care employees in accordance with company polices and returns to the DON or DRCS. Ensures there is proper documentation of all resident care staff performance issues. Monitors, coaches and mentors to ensure ongoing quality performance of resident care staff. Assists in maintaining and updating job descriptions and employees records. Orients, trains and leads by example to ensure resident care staff are aware of and practicing by approved care policies and procedures. Assists in training medication administration to appropriate staff. Coordinate resident services with other professionals as ordered by the physician or as assessment and care plan dictate. Follow the facility infection control program, train staff, ensure compliance and assist with annual reviews. Order and maintain medical supplies as necessary with proper accounting program for charging residents for personal items. Conduct, document, and report weekly, monthly, quarterly, and annual assessments of resident as prescribed by the Point Click Care program. May delegate this to Med Tech/Aides as appropriate with supervision. Coordinate with families and update families on a weekly and/or monthly basis on the status of resident as well as contacting immediately in the event of fall, sickness, etc. Maintain and supervise medication administration, medication ordering, medication count of controlled substances, and charting for each resident. Train resident care staff on emergency procedures to follow regarding fire, disaster, and resident incident and care issues. Ensure proper staff coverage. Assume and arrange for on-call responsibilities and respond to calls of an emergency nature from resident and/or supervisor on duty as needed even if reporting to work is necessary to assess the situation. Follow all policies and procedures, model relationship and leadership abilities, and work cooperatively and supportively with the residents, family members and friends, professionals, Administrator, department heads, supervisors, and all other staff. Perform any other duties as assigned by the Director of Nursing or Director of Resident Care Services. Must be willing and able to take on-call duty and be available by telephone during on-call periods. Job Requirements: Must be a Licensed Practical Nurse with 3 years' supervisory experience in ACH, CRCF or Long-Term Care. Must be qualified as Supervisor-in-Charge based on the ACH/CRCF rules of the State of practice. Must have experience in working with geriatric and dementia residents. Must have excellent communication and interpersonal relationship skills. Must be 21 years of age or older and have a high school diploma or equivalent. Must be willing to care for geriatric patients and have a genuine concern for their welfare. Must be willing to delegate, supervise, receive, understand, and follow orders. Must be willing to work and cooperate well with other nursing staff, other departments, and families and visitors. Must be kind and respectful to patients, staff, and visitors. Must be able to use equipment without jeopardizing the safety of self, others, or equipment and use supplies safely and economically. Demonstrates neat appearance, dress code, and good personal hygiene. Must read, know, and follow personnel, department, and Community policies and procedures. Must attend in-service training and other staff meetings as required as well as complete online training. Visit *************************** for more information. Background checks/drug-free workplace. EOE. PIf2721b947db9-37***********0
    $33k-49k yearly est. 6d ago
  • Hyatt Place Charlotte Airport Tyvola Road - Front Desk Supervisor

    Aimbridge Hospitality 4.6company rating

    Office manager job in Charlotte, NC

    Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like cl Supervisor, Front Desk, Team Leader, Hotel
    $31k-39k yearly est. 1d ago
  • Guest Services Manager

    Art of Living Retreat Center 4.1company rating

    Office manager job in Boone, NC

    Title: Guest Services Manager Reports to: Director of Operations Department: Hospitality Job type: Full-Time The Guest Services Manager is responsible for overseeing all aspects of Guest/Concierge Services and Transportation and acts as liaison to all departments on property, in accordance with the Center's mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of Guest Services Attendants and Transportation Shuttle Drivers. Job Duties: ● Demonstrate sincere guest focus and true appreciation for the guest experience. ● Ensure a smooth arrival through departure experience for all guests. ● Create and support the best total guest experience possible. ● Identify opportunities for maximizing daily revenues and minimizing costs, ensuring revenue and guest satisfaction targets are met and exceeded. ● Manage shift coverage, workload, and resource distribution within and across assigned teams. ● Identify training needs, design and track training for assigned departments. ● Anticipate and improve guest satisfaction in assigned areas and manage difficult service situations. ● Drive innovation, identify, and resolve issues to improve standards in assigned operational areas. ● Lead and facilitate meetings for Guest Services and Transportation. ● Develop, orient, hire, train, cross-train Guest Services and Transportation team members. ● Provide effective leadership to assigned department team members. ● Ensure payroll costs are controlled and revenue opportunities are effectively sourced and delivered. ● Train and lead assigned staff to provide logistical support for retreat operations. ● Manage and develop assigned teams to ensure career progression and effective succession planning. Staff to business levels. ● Hold regular briefings and communication meetings within the assigned departments. ● Establish and maintain a professional business relationship with all departments and vendors. ● Ensure equipment and physical facility is in peak condition including cleanliness and repair of assigned departments. ● Follow and ensure that all safety and emergency policies, procedures and practices are adhered to. ● Control costs of goods purchased, services supplied and labor as necessary. Skill and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required. ● Flexible work schedule to include days, evenings, holidays, and weekends. ● Two years of experience as Front Office Manager, Guest Service Manager or Director of Operations within a similar quality Hotel/Resort/Retreat Center. ● Possess strong financial acumen, with experience in increasing profitability. ● Excellent leadership skills ● Exceptional communication skills. ● Proven track record developing standard operating procedures. Education and Experience: ● A minimum of three years of proven leadership and management experience in a hotel, resort or retreat center. ● Preferred Bachelor's Degree or diploma in Hotel Management or equivalent. ● Working knowledge of Front Office and Room Reservations necessary. Language Skills: ● Excellent command of the English language in communicating both verbally and non-verbally. ● Ability to prepare/write educational materials for guests. ● Ability to effectively present information and respond to questions from managers, employees, guests, and the general public. ● Must have the ability to respond effectively to the most sensitive inquiries or complaints. Mathematical Skills: ● Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals. ● Must be able to understand basic accounting functions. Reasoning Ability: ● Ability to apply common sense to carry out instructions in written, oral or diagram format. ● Ability to handle conflicting ideas and controversies around wellness topics and communicate information diplomatically. ● Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes necessary. ● Must be able to multi-task and respond quickly under pressure. Physical Demands: ● The Physical demands described here represent those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing duties of this job, the employee is required to sit, stand, bend, lift, walk use hand to write on chart, talk, hear, see, type on keyboard. ● The employee must periodically lift and/or move up to 25 pounds. ● Specific vision abilities required include distance vision and peripheral vision. Environment: ● The work environment characteristics described here represent those that an employee may be exposed to while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● One on one meetings, as well as in groups, will typically be held in an office or meeting room setting. ● The noise level in the environment is moderate. *Note* All duties and requirements stated are essential job functions. This in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor. This job description does not imply any written or verbal contract. It is for information and communication only. We reserve the right to change the requirements of this job and any related responsibilities as business requires. Benefits: ● Subsidized health/dental insurance after 90 days. ● Paid vacation and sick time after 90 days. ● 401k enrollment after 1 year. ● Discounts and complimentary access to our signature programs and activities. ● Opportunity to live and work in a beautiful and serene environment. Employee Perks: ● On-site housing opportunities are available with free Wi-Fi. ● Subsidized meal plans. ● Complimentary meditation and yoga classes. ● Complimentary participation in our Signature Happiness & Silence Retreats. ● Opportunities for career advancement within the organization. ● Monthly Employee Appreciation Events (e.g., bonfire, dinner, kayaking). ● Opportunity to embrace a wholesome lifestyle of self-sufficiency, meaningful work, inner development, and accomplishment. About the Art of Living Retreat Center: Established in 2012, the Art of Living Retreat Center is an extension of the Art of Living Foundation's longstanding dedication to health, happiness, and Ayurveda worldwide. Our community thrives on a spiritual and wellness-oriented ethos. A genuine understanding and appreciation for this lifestyle are essential. We encourage individuals who resonate with our mission to seize the numerous prospects for personal growth.
    $35k-46k yearly est. 1d ago
  • Legal Office Coordinator

    LHH 4.3company rating

    Office manager job in Charlotte, NC

    LHH is currently recruiting for a Legal Office Coordinator. Join one of Charlotte's most respected law firms, celebrated for its collaborative and supportive culture, professional growth opportunities, and commitment to work-life balance. Employees consistently praise the welcoming environment, strong mentorship, and dedication to both client service and staff well-being. As a Legal Office Coordinator, you'll be part of a team that values reliability, positivity, and a client-focused approach. Key Responsibilities Operate a multi-line phone system to receive, direct, and relay incoming, outgoing, and intra-office calls. Greet clients and visitors, ensuring proper clearance and routing in accordance with firm policies. Take and relay accurate messages; use computer systems to assist with message delivery. Notify supervisors or building security of any difficult situations as needed. Validate parking tickets using vendor-specific software. Receive deliveries and route them to the appropriate recipients. Schedule and maintain records for conference room usage. Assist other departments with basic clerical projects (e.g., stuffing envelopes, collating materials). Maintain regular, in-person attendance to support the interactive nature of the role. Perform other duties and responsibilities as assigned. Qualifications Prior experience as a legal receptionist, legal administrative, or corporate executive background is a must have. Friendly, reliable, and professional demeanor. Strong communication and organizational skills. Ability to manage multiple tasks in a fast-paced environment. Proficiency with Microsoft Office and basic office technology. Benefits of Joining This Team: Work in a highly regarded, award-winning legal environment. Enjoy a culture that values teamwork, respect, and professional development. Paid parking during the temp period. Opportunity for temp-to-hire conversion and long-term career growth. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. RE: 3110744
    $31k-40k yearly est. 3d ago
  • Project Manager - Results Delivery Office

    AXA Equitable Holdings, Inc.

    Office manager job in Charlotte, NC

    About the Role At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we've honed since 1859. Equitable is looking for a high-energy, results-driven Project Manager to join our Results Delivery Office (RDO) to be responsible for the planning, execution and implementation of complex, transversal programs that support Equitable's growth and efficiency strategies. The RDO team delivers results through disciplined project and change management practices, leveraging standard project/change management methodologies and tools in alignment with best practices. Our core values are objectivity, transparency, and integrity - these values are the foundation of the team's mission to successfully and confidently deliver on critical strategic initiatives that support the company's success as a public company. What You'll Be Doing * Successfully lead large scale projects and deliver on project/business objectives. * Drive the development and maintenance of a tightly integrated project schedule across multiple workstreams. * Provide a disciplined yet flexible approach to project planning and execution, adapting to the unique needs of each project, sponsor or situation, always driving forward on the critical path. * Direct internal team members with day-to-day management of the project schedule, including project dashboards, reporting, KPIs, risk/action logs and other artifacts. * Implement rigorous risk management practices early in the process to identify potential pitfalls and develop mitigation strategies well in advance of risk realization. * Develop data-driven reporting and relevant KPIs to track/measure performance and course correct when necessary, including rigorous adherence to budget reporting. * Able to work with and influence stakeholders at all levels in the organization to successfully deliver on project commitments. The ability to develop strong relationships and influence without authority is a core capability of RDO senior team members. * Partner with key leadership team members in identifying, prioritizing and implementing transformational objectives in their business operations using operational excellence/business process techniques and resources. * Work with team members & peers to identify issues and use problem-solving skills (including root cause analysis) to resolve issues in a timely manner. Able to break down complex issues into discrete components to analyze, diagnose, assess and recommend viable solutions. * Through industry leading and research-based methodologies, provide change discipline to enable end-user adoption required to realize targeted objectives. This position offers a hybrid work schedule in our Syracuse, NY or Charlotte, NC offices, with an on-site presence of 2-3 days per week combining flexibility with team collaboration. The base salary range for this position is $100,000 - $135,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program What You Will Bring Required Qualifications: * Bachelor's degree. Major in Finance, Mathematics, Operational Research and/or Business Administration is preferable. * 8 years of business experience. Knowledge of the financial services industry is desirable but not required. * 6 years of experience as a project manager leading increasingly complex programs. Preferred Qualifications: * Knowledge of the financial services industry. * Facilitation of meetings and communication of results to project team members. * Develop lasting relationships and collaborate with business partners and team members through data accuracy, transparency, and integrity without exception. * Ability to work with and influence all levels of stakeholders, from executive management to individual contributors, to drive timely decision-making. * Demonstrated knowledge of project planning and execution methodologies, including risk management and delivery excellence. * Experience building/managing complex project schedules and the ability to interpret results to drive decision-making. * Maintain process rigor, discipline and accountability while also being adaptable in using tools and methodologies in different ways. * Proven analytical problem-solving skills, including the ability to break down data/information into meaningful findings and develop recommendations that lead to informed decision-making. * Maintain highest ethical standards; demonstrate practicality, integrity and respect for others. Promotes diversity and a culture of inclusion. * Change management experience. * Positive attitude and teamwork are differentiating factors, as well promoting a strong team culture & values. * Technology: Microsoft Office (Word, Excel, PowerPoint), Visio (or equivalent process mapping software). * Experience in Microsoft Project and Azure DevOps. Skills Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. About Equitable At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable to learn more. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.
    $100k-135k yearly 6d ago
  • Manager, Assurance - Insurance

    Forvis, LLP

    Office manager job in Charlotte, NC

    Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements. What You Will Do: * Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations * Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks * Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports * Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies * Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions * Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success * Support client growth and retention through strategic planning and business development * Mentor and manage assurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team. * Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements * Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes * Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities Minimum Qualifications: * Bachelor's Degree in Accounting or related field * 5+ years of relevant audit experience * Current and valid CPA (Certified Public Accountant) license * Proficiency in Microsoft Office Suite * Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays. Preferred Qualifications: * Master's Degree in related field * Experience with Caseware software for financial reporting and audit documentation #LI-CLTSP, #LI-CLTU #LI-LS1
    $79k-122k yearly est. 60d+ ago
  • Consulting Services Office Manager

    Prosidian Consulting

    Office manager job in Charlotte, NC

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE. ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures. We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork. The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees. Qualifications The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver. The following education and experience is required to accomplish project tasks: THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks. BACK OFFICE SUPPORT Perform Contract Administration: including printing, signing, scanning & tracking; Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer; Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations HUMAN RESOURCES Manage new employee process; Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.); Research and answer any employee payroll and benefits questions; Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting OFFICE ADMINISTRATION Answer phones as needed; Maintain stock, order office & crew supplies as needed; Maintain filing system as needed; Maintain company files & documents; Maintain office equipment, including purchases, maintenance, & IT support coordination; Process miscellaneous operations tasks as needed DESIRED SKILLS & EXPERIENCE 3+ years of Office Management experience. Experience in the professional services industry a plus; Knowledge of basic accounting principles, including AR, AP, & General Ledger. Software experience with QuickBooks and Excel; Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks; Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint; Excellent communication skills and phone customer service experience with high level professionals; Ability to multi-task and work independently in a fast-paced environment Additional Information NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013 ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
    $60k-105k yearly est. 60d+ ago
  • Dental Office Manager

    Porter Dental Group

    Office manager job in Charlotte, NC

    Job Description Dental Office Manager - Charlotte, NC We are a well-established, private dental practice in Charlotte, NC with a strong reputation for quality care and a supportive, team-oriented environment. Our office is modern, well-organized, and patient-focused, with systems in place to support both our clinical and administrative teams. We value experience, leadership, and collaboration, and are seeking an Office Manager who can oversee daily operations while supporting continued growth and efficiency. Schedule (Full Time) Monday, Tuesday, Wednesday: 6:35 AM - 4:00 PM Thursday: 6:35 AM - 2:00 PM Friday: 6:35 AM - 12:00 PM Duties & Responsibilities Oversee daily administrative and operational functions of the dental office Manage schedules for multiple providers to support production, efficiency, and growth Supervise front office operations and workflows, including schedule optimization Handle billing, insurance verification, claims submission, and follow-up Manage accounts receivable and past-due balances Support HR-related responsibilities, including staff coordination and support Provide reporting and updates directly to the executive team Assist with financial and administrative planning to ensure smooth operations Maintain a professional, organized, and patient-focused front office environment Utilize Dentrix for scheduling, billing, and patient account management Requirements Minimum of 3+ years of dental office management experience Ideally currently working as an Office Manager or in a senior administrative role Strong knowledge of dental billing, insurance, and revenue cycle management Solid understanding of dental procedures, treatment plans, and scheduling Experience handling HR-related responsibilities within a dental practice Highly organized with strong multitasking, planning, and problem-solving skills Comfortable reporting directly to executive leadership Professional demeanor with strong communication and interpersonal skills Proficiency with Dentrix required Pay & Compensation $30-35 per hour, based on experience Health insurance (50% employer-paid premium) In-house dental benefits Vision insurance 401(k) Two weeks PTO Paid holidays This is an excellent opportunity for an experienced dental office manager looking to join a stable, well-organized private practice in Charlotte with long-term potential. Skills: General Practice Dentrix Benefits: Medical Dental Vision 401k PTO Compensation: $30-$35/hour
    $30-35 hourly 16d ago
  • Customer Retention Manager

    CPI Security 4.7company rating

    Office manager job in Charlotte, NC

    Job Description CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
    $33k-58k yearly est. 17d ago
  • Front Office Manager

    Maya Hospitality Group Inc. 4.1company rating

    Office manager job in Belmont, NC

    Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels, we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $36k-48k yearly est. Auto-Apply 33d ago
  • Billing Office Float

    Reach Fertility

    Office manager job in Charlotte, NC

    Billing Office Float Supervisor Title: Business Office Manager Regular Work Hours: Monday - Friday 7:00 AM - 4:00 PM, occasional holidays and weekends Employment Status: Non-exempt, Full-Time Hourly Please note, REACH has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations. Job Summary:The Charlotte Business Office Float is responsible for covering any aspect of the business office necessary. Some duties include accounts payable, answering phones, billing, chart preparation, filing, posting, collections, insurance verification, medical records, patient registration, and scheduling. This position requires exceptional customer service skills and the ability to solve problems quickly. Responsibilities: Collect and organize daily encounters Daily charge entry Research missing encounters Apply unapplied deposits to posted charges to reconcile accounts Activate and terminate insurances appropriately Reconcile charges with daily edit list Support front desk activities Support satellite office when needed Review financial order and insurance verification to assuage the need for prior authorization Obtain needed authorizations Prepare and send chart notes needed for prior authorization Confirm accuracy of CPT and ICD-10 codes in order Schedule procedures, surgeries and testing in a timely manner Communicate with patient regarding appointments and estimates Estimate patient responsibility based on insurance verification Collect estimated patient responsibility Update benefit verification as needed. Check-in patients Back-up to Front Desk Manage the outsourced insurance verification project Other duties as assigned Education & Requirements: High School diploma required Knowledge of medical terminology, and preferred patient care experience. Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential Excellent communication skills, both verbal and written Organized with an ability to multi-task. Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor. Ability to maintain calm and professional demeanor in potentially stressful situations. Willingness to perform a variety of roles due to the decreased number of employees at the worksite Employee Benefits Package: Health Insurance - Employer pays 100% of employee coverage Dental, Vision Insurance STD/LTD/Life Up to a 3% 401k Match PTO 7 Paid Holidays Leave for Parental Involvement in Schools Two Weeks Paid Parental Leave REACH Fertility PLLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $36k-54k yearly est. 60d+ ago
  • Supervisor - Service Operations Support (Charlotte, NC, US, 28217)

    UGI Corp 4.7company rating

    Office manager job in Charlotte, NC

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Posting Job Summary (Purpose): The Service Operations Support Supervisor is responsible for the efficient planning and scheduling or Service Technicians. This is done through the supervision of the Service Coordinators and communication with Area Managers. The supervisor will lead the Service Coordinator's to ensure continuous improvement in service metrics through weekly evaluation of Service Productivity Planners, Service Billing Dashboards as well as close partnership with operations management. Key Characteristics: * Must have prior experience with technician routing/dispatching * Demonstrated supervisory or management experience in operations or call center environment * Ability to collaborate with others to ensure execution of objectives * Strong interpersonal skills and ability to engage and motivate team * Must be analytical and capable of translating data into actionable results Duties and Responsibilities: * Directly responsible for the supervision of assigned Service Coordinators, including workload planning and management, coaching, development and performance management. * Ensure daily work queues and appropriate resources are assigned to meet field operation's needs * Partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers to meet service revenue targets. * Collaborate closely with various departments to ensure cohesiveness in planning * Be available to team members to handle daily business questions and facilitate communication between Service Coordinator and districts where concerns arise. * Communicate key business initiatives, monthly metric standings, and core business values to team * Fully understand the Service Coordinators job function, daily activities, and work expectations * Monitors assesses and communicates performance and behavioral incidents with employees. Escalates issues to management and/or HR when necessary * Prepare and administer annual reviews Knowledge, Skills, and Abilities: * Knowledge of Safety protocols * Ability to understand and relate technical requirements * Proficient in Microsoft office products, such as PowerPoint, Word, and Excel * Strong communication skills (both written & verbal) * Effective problem-solving skills & acute analytical skills * Customer service oriented * Detail oriented with strong organizational & time management skills Education and Experience Required: * Bachelors degree preferred * 3+ years supervisory experience * 3+ years of service routing/logistics for multi-location units experience preferred * Propane experience a plus AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
    $86k-107k yearly est. 2d ago
  • Front Office Assistant Manager

    Chetola Resort 3.5company rating

    Office manager job in Blowing Rock, NC

    Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury destination where refined hospitality meets immersive outdoor experiences-from award-winning dining and spa indulgence to Orvis -endorsed fly fishing and family-friendly recreation. Under new ownership, Chetola is entering an exciting chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. With an affluent, year-round clientele, we are committed to delivering warm, memorable experiences through genuine care and operational excellence. THE ROLE Chetola Resort is seeking a service-driven, detail-oriented Front Office Assistant Manager to help lead and train the Front Office team as we align our operations with Forbes Travel Guide service standards, elevating every moment of the guest journey-from pre-arrival to departure-through precision, personalization, and genuine care. This is a visible, hands-on leadership role with a strong emphasis on coaching, training, and developing Front Office associates to consistently deliver elevated, Forbes-aligned service. Working closely with the Front Office Manager and Rooms leadership, the Front Office Assistant Manager ensures service standards are clearly taught, regularly reinforced, and consistently executed across all guest-facing touchpoints. Serving as a daily culture carrier and on-the-floor trainer, this role helps build confidence, capability, and professionalism within the Front Office team-ensuring associates understand not just what to do, but why it matters in creating memorable guest experiences. WHAT YOU'LL DO Training, Coaching & Development Lead daily, shift-based coaching for Front Office associates, reinforcing Forbes service behaviors and standards Train associates on guest arrival and departure, phone etiquette, personalization, service recovery, and professional presence Model elevated service behaviors and provide real-time feedback and course correction during live service Train and coach associates on effective use of hospitality systems, including PMS, POS, phone systems, and digital guest communication tools Reinforce accuracy in data entry, reservation management, folio handling, and documentation of guest preferences to support seamless service Support onboarding and ongoing development using SOPs, service standards, and role-specific expectations Partner with Front Office and Rooms leadership to identify skill gaps and implement targeted training plans Mentor high-potential associates to support leadership development and succession planning Forbes-Aligned Guest Service Leadership Ensure team execution of Forbes standards related to Arrival, Departure, Guest Service, and Public Areas Coach associates on personalization, anticipatory service, professional language, calm efficiency, and effective use of systems during guest interactions Observe guest interactions and provide immediate, in-the-moment coaching to elevate service quality and consistency Be empowered to lead and resolve guest concerns directly, addressing issues quickly, calmly, and with ownership, while exercising sound judgment on when escalation is needed to maintain guest confidence and trust Model effective service recovery techniques for the team, reinforcing accountability, empathy, and solution-oriented thinking Front Office Operations Provide day-to-day oversight and hands-on support across Front Desk, Concierge, and Night Audit operations, with a strong focus on guest issue resolution, clear communication, consistent phone coverage, and system accuracy Coach and hold the team accountable for answering phones promptly, using professional and gracious language, and managing calls efficiently without unnecessary holds or transfers Serve as Manager on Duty as scheduled, acting as the on-site authority for guest resolution, service decisions, and operational continuity Assist with scheduling, coverage, and shift readiness, ensuring the Front Office team is prepared to deliver consistent, elevated service Ensure accuracy across reservations, room assignments, folios, billing, key control, and system notes Communication & Cross-Departmental Training Train Front Office associates on effective cross-department communication and handoffs Reinforce expectations that guest requests are communicated clearly and followed through without repetition Partner with Housekeeping, Engineering, Food & Beverage, Short-Term Rentals, and resort amenities (including the Spa, Fly Fishing and Sporting Reserve) to ensure seamless, well-coordinated guest service across all touchpoints Administrative & Quality Oversight Support audits, cash handling, and reporting accuracy Review guest feedback and service trends to inform training priorities Help develop and maintain training materials, SOPs, and service documentation Requirements: ATTENTION TO DETAIL IN ACTION At Chetola, the Front Office sets the tone for the entire guest experience-and training, empowered decision-making, confident communication, and strong technical execution are how excellence becomes consistent. As Front Office Assistant Manager, your leadership ensures: Service standards are taught, not assumed: Associates clearly understand and consistently apply Forbes expectations for language, posture, eye contact, timing, personalization, and professional phone etiquette. Training happens in real time: Coaching occurs on the floor, during live guest interactions and phone calls-not just in classrooms or manuals. Technology supports service, not slows it: Reservations, folios, room assignments, notes, and guest preferences are entered accurately and consistently across systems to ensure seamless service and communication. Consistency across shifts: Morning, evening, weekend, and peak periods all reflect the same level of polish, responsiveness, and service confidence. Personalization is documented and delivered: Guest preferences, special occasions, and service notes are properly captured in the Property Management System (PMS) and used thoughtfully to personalize future interactions. Guest resolution is handled with ownership: Team members are coached to take responsibility for guest concerns, while you confidently step in to resolve issues directly when needed, modeling calm, thoughtful service recovery. Mistakes become learning moments: Errors-whether service- or system-related-are corrected discreetly with explanation, follow-up, and reinforcement-not blame. Confidence is built through repetition: Training focuses on repeated practice of service behaviors, phone skills, and system workflows until they become second nature. Leaders are developed: High-potential associates are trained not only in service leadership but also in system fluency and operational decision-making. ABOUT YOU A hospitality leader who loves teaching, coaching, and developing others Calm, confident, and trusted to handle guest concerns directly with professionalism and sound judgment Highly observant and skilled at giving clear, constructive, in-the-moment feedback Comfortable modeling service behaviors, guest resolution techniques, and professional communication standards Detail-driven with a passion for elevated service and operational consistency Energized by building team confidence, capability, and accountability REQUIREMENTS Minimum 3 years of progressive management or supervisory experience in hospitality or resort operations, preferably in guest-facing environments Prior experience in a hotel, resort, or luxury service environment strongly preferred Technically proficient and comfortable navigating hospitality systems (including property management systems, point-of-sale platforms, and Google Workspace), using technology to enhance-not hinder-the guest experience Demonstrated ability to train, coach, and develop teams, including during live service situations Proven strength in guest service, communication, and service recovery Strong understanding of Front Office operations, guest service standards, and team leadership Ability to work a flexible schedule including evenings, weekends, and holidays Bachelor's degree in Hospitality Management or a related field preferred WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive salary Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks. Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
    $43k-55k yearly est. 21d ago
  • Office Manager

    Carolina Therapeutic Services First

    Office manager job in Charlotte, NC

    Job DescriptionSalary: DOE Come Join Our Team!! Now Hiring!! Full time or Part time Office Manager Behavioral Health About Us Carolina Therapeutic Services First a growing behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families. Our team is committed to fostering a safe, supportive, and efficient environment that allows our clinicians to focus on delivering exceptional services. We are seeking an experienced Office Managerwho can oversee daily operations, support staff, and ensure seamless administrative workflow. Position Summary The Office Manager is responsible for managing the administrative functions of the behavioral health office, supporting staff and clients, coordinating essential operational tasks, and maintaining compliance with organizational policies and payer requirements. This individual plays a key role in client communication, scheduling, HR support and overall office organization. Key Responsibilities Administrative & Office Management Oversee daily office operations to ensure a smooth, efficient workflow across all departments. Manage front-office duties including phones, client check-ins, scheduling, and correspondence. Maintain organized filing systems for clinical documentation, HR files, and billing records. Monitor office inventory and order supplies as needed. Maintain confidentiality and adherence to HIPAA, state regulations, and agency policies. Assist leadership with staffing schedules Coordinate communication between clinical, administrative, and leadership teams. Client Support & Communication Provide excellent customer service to clients, families, and community partners. Assist with new client onboarding, intake paperwork, and insurance verification coordination. Ensure a welcoming and professional environment for all visitors. Staff Support & Coordination Assist leadership with staffing schedules Coordinate communication between clinical, administrative, and leadership teams. Operational Oversight Support implementation of policies, workflow improvements, and quality assurance processes. Assist with preparing reports, logs, audits, or documentation required by leadership or MCOs. Ensure the office environment meets safety, compliance, and organizational standards. Qualifications High school diploma required; associate or bachelors degree preferred. Minimum 2 years of office management or administrative experience (behavioral health or medical preferred). Strong organizational, multitasking, and communication skills. Experience with EHR systems, scheduling software, and Microsoft Office Suite. Knowledge of behavioral health documentation, billing, or authorizations is a plus. Ability to maintain professionalism, confidentiality, and teamwork in a fast-paced environment. Benefits Competitive pay Supportive team culture Opportunities for professional growth Hybrid flexibility where appropriate
    $30k-46k yearly est. 18d ago
  • Office Manager

    CER-MET Inc.

    Office manager job in Charlotte, NC

    Job DescriptionBenefits: Paid time off Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Supervises and/or performs secretarial, clerical and other office duties as required. Assignments are routine in nature and are carried out in accordance with general work instructions and established office practices, procedures and precedents. Individual is also responsible for assisting in the preparation of estimating projects, procurement of supplies and ongoing fiscal monitoring of a project. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Essential Duties and Responsibilities: 1. Oversees or prepares payroll for the assigned pay groups. Obtains all legally required employee documents. Completes time sheets with data from field superintendent or timekeeper. Performs data entry and checks for accuracy. Produces and distributes payroll checks. 2. Reviews vendor invoices for accuracy and matches to the purchase order submitted for authorization of purchase. Corresponds or communicates with vendors when necessary to correct or modify invoices received. Codes vendor invoices with correct general ledger codes to ensure accurate management reports. 3. Produces complete and accurate invoices to customers for work performed. Obtains all required back-up to support customer invoices. 4. Organizes and files, or oversees the filing of, invoices, checks, payroll documents, employee roster, etc., to properly maintain an orderly and accurate filing system. 5. Oversees and/or maintains and updates safety training records. Compiler and submits accident reports, insurance forms and doctors reports. Registers employees for safety training classes and drug screens. 6. Assists managers, superintendents, and warehouse supervisor in procurement of materials, supplies and equipment. 7. Under general supervision calculates the cost and determines feasibility of project based on analysis of collected data; determines competitive pricing and availability of materials; estimates the labor and equipment required to install the materials. 8. Assists in preparing detailed customer project proposals to define scope of work, communicate price and to detail general terms of the price derived in the estimate. 9. Maintains assigned project contacts to assure customer satisfaction. 10.Tracks assigned projects using various analytical tools; if necessary, recommends corrective action plan to meet project milestones and acceptable profit margins. 11.Prepares outstanding accounts receivable, contracts customers to request payment status and resolves disputes and delinquencies. Additional Duties: 1. Demonstrates effective teamwork and cooperation with all employees and customers of the Company. 2. Assists clerical staff in answering telephone calls or field radios and notifies appropriate personnel or records messages, when needed. Responds to general inquiries concerning area activities in accordance with established policies and procedures. 3. Complies and reviews annual physical inventory and various other documentation required to support the corporate financial audit. 4. Calculates cost plus billing rates; submits them to managers for review and sends to customers. 5. Prepares and submits contractor questionnaires. 6. Maintains and distributes petty cash. Qualifications 2 years experience as an Office Manager or similar position preferred 5+ years Sage Accounting Software expierence High school diploma/GED required, some college preferred Understanding of office equipment, systems, and procedures Skilled in Microsoft Office, Excel, and Outlook Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills
    $30k-46k yearly est. 30d ago
  • Office Manager

    Teguar Corporation

    Office manager job in Charlotte, NC

    Job Description Teguar is a leading provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company and we believe in excellence in the quality of our products, the quality of our customer service and the quality of our team. We're looking for a dynamic Office Manager to be the operational heartbeat of our Charlotte, NC office. SUMMARY: The Office Manager will be responsible for ensuring the smooth and efficient daily operations of Teguar's office and facilities. This role oversees administrative functions, coordinates building maintenance and vendors, supports leadership meetings and culture initiatives, and serves as a key point of contact for IT and office operations. The ideal candidate is highly organized, detail-oriented, and proactive, with a strong commitment to integrity, efficiency, and continuous improvement. What you'll do.. Oversee clerical tasks such as work processing, scheduling, report preparation, and other services. Coordinate building maintenance and company's town home schedule and maintenance. Organize and schedule meetings and appointments incl. quarterly and annual leadership meetings. Assist with IT-related issues and primary contact for Teguar's IT MSP. Manage the purchasing, maintenance, and repair of office supplies and equipment. Administratively support the company Culture Committee's events and efforts. Ensure compliance with company policies and legal regulations. Develop processes and procedures that ensure the efficient and cost-effective running of the building. Maintain office records and filing systems for efficient retrieval. Ensure that day-to-day operations align with organizational objectives. Serve as the primary point of contact for after-hour building related events. Perform other related duties as assigned by management. QUALIFICATIONS: Associate's Degree and 4 years' relevant experience; OR a minimum 6 years of relevant experience, OR an equivalent combination of education and experience. Requirements Strong organizational, time management, and multitasking skills. Effective communication and collaboration with cross-functional teams. Experience in report writing, business correspondence, and procedural manuals. Ability to present information and address inquiries from management and clients. High attention to detail in document review. Proven problem-solving and critical thinking abilities. Data analysis, reporting, and trend identification skills. Proficient in Microsoft Office and preferable experience with NetSuite. High integrity and confidentiality maintenance. Demonstrated initiative and ownership of responsibilities. Team-oriented with the capacity for independent work. Continuous improvement mindset, ready to challenge the status quo. Benefits 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses Basic Life and AD&D Insurance Supplemental Insurance plans Gym membership Paid Holidays and PTO days Birthday PTO and Volunteer Day Culture Committee Program Employee Referral Bonus Program Modern office work environment with free drinks and snacks
    $30k-46k yearly est. 2d ago
  • Accounting Office

    Keffer Mazda

    Office manager job in Huntersville, NC

    We are looking for someone to join the Keffer team in our accounting offices. Perform accounting functions as described below Qualifications Education High School graduate Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Customer service skills * Excellent attention to detail * Works well in a team environment * Able to work with a diverse group of people Physical RequirementsSurroundings spend time indoors in air-conditioned areas. Sitting on a regular basis for prolonged periods Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting infrequently Lifting 10 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement on a regular basis for prolonged periods Grasping/grabbing with hands on a regular basis Pushing and Pulling infrequently Expectations General Expectations Determine management and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Work evening, weekend and holiday work hours as required. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Ability to cross train on all aspects of the accounting office. Job-Specific Expectations Perform accounting functions by performing the following duties and responsibilities. The three main areas of the accounting office are Accounts Payable/Receivable, Title Desk and Billing Desk and tasks may cross over and vary as needed Assist accounting office Data-entry Other duties as assigned The above noted is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The College reserves the right to modify this job description at any time with or without notice.
    $29k-48k yearly est. 60d+ ago
  • Office Manager

    Roof Above 3.8company rating

    Office manager job in Charlotte, NC

    ROOF ABOVE Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019. POSITION SUMMARY The Roof Above staff is appreciative, helpful, and team oriented. We treat everyone with respect, knowing that we will achieve more working together than alone. Roof Above's Scattered Site Housing Programs provide permanent supportive housing to homeless men and women who have experienced chronic homelessness as well as rapid rehousing to those who have been sheltered or who have lived outside in our community. This program currently provides support for more than 300 individuals living in apartments in the community. Tenants are housed using various housing vouchers and funding sources. The staff of 39 includes case managers, a housing specialist, a tenant services coordinator, two nurses, and management. Case managers and nurses are frequently working outside of the office visiting tenants and taking them to appointments. The Office Manager will play a key role in ensuring the effective operations of this growing program. The person most suited for this role would be comfortable with a changing environment. The individual in this position needs to be a self-starter who can work with management to design and implement an effective organizational system for the office. This person works closely with Roof Above's finance team and provides grant management support as well as assistance with staff or program participant needs. ESSENTIAL FUNCTIONS Communicates about our program and mission to visitors and donors. Assists with tenant events and other needs such as vaccine clinics and holidays socials. Request background checks for new tenants. Maintains a master list with current tenant names and addresses. Reviews bills and communicates with staff to ensure accuracy. Submits all check requests to finance as well as invoice payments. Utilizes accounting system to process rental and other payments. Sends monthly invoices to case managers and payees and responds to invoice questions from tenants and staff. Maintains spreadsheet of tenant monies owed with VP of Scattered Site and assists with tenant payment plans or collection letters. Works with program directors and other staff to update monthly rent rolls, checking for accuracy and changes and submitting to finance when completed. Reconciles Inlivian payments to ensure that RA has been paid in full. Assist with grant management including file/document accuracy (i.e. updated incomes, leases and other required information), monthly billing and tracking payments. Assist staff with technology support, including working with staff to increase efficiency in file organization and storage; work on technology updates (Sharepoint, One Drive, misc.) Administrative support for Rapid Rehousing and Permanent Supportive Housing programs. Manages vehicle fleet for all Roof Above programs. Attends regularly scheduled fleet meetings. Requests monthly bus passes orders for Roof Above programs. Attend HMIS Administrator's meeting and keep relevant staff informed as to changes and updates. Run monthly APRs and ROI reports for all programs and inform staff know about needed updates. Assist directors with running HMIS reports and data correction for required quarterly reporting. Randomly monitor HMIS files to check for timeliness and provide to directors for follow up with staff. Other duties as assigned. Qualifications EDUCATION, EXPERIENCE AND SKILLS REQUIRED Knowledge of office administration Ability to use a range of office software, including email, spreadsheets and databases (experience with Financial Edge a plus) Able to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy. Ability to maintain a high level of accuracy in preparing and entering data. Excellent interpersonal skills. Ability to set good boundaries. Analytical and problem-solving skills. Decision-making skills. Attention to detail and high level of accuracy. Effective organizational skills. Ability to juggle multiple tasks and deadlines. PROGRAM OVERVIEW WORKING ENVIRONMENT Work is completed in the office 90% of the time. Travel to other sites is needed occasionally such as to pick up or deliver bus passes, pick up checks, deliver rental payments or to attend meetings. OUR VALUES: Heart for the Work We choose this work and embrace this place. We practice radical compassion. We each do our unique part to end homelessness. Solution-Oriented Grounding ourselves in what we know, we imagine what is possible. We are intentional about getting the right people involved and we move towards effective action. We are exhaustive in our search for solutions. Bring Our Best We practice self-care, self-awareness, and safety. We recognize what we need to let go of to move forward. We exercise diligence and grit. Value Others We honor the profound worth of each life and our work reflects it. We meet people where they are and approach others with genuine curiosity. We know we can't do it alone. We are stronger and smarter together. Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
    $34k-40k yearly est. 10d ago
  • Office Admin/Operations Manager

    Charlotte Hunks

    Office manager job in Charlotte, NC

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you: Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company. Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Compensation: $10-$15 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $10-15 hourly Auto-Apply 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Hickory, NC?

The average office manager in Hickory, NC earns between $25,000 and $56,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Hickory, NC

$37,000
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