Office manager jobs in Indiana, PA

Description: Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES Assist in supervising front line employees and daily banking operations Support customer inquiries and resolve basic service issues. Monitor transaction accuracy, compliance, and branch cash control. Contribute to branch sales goals and track performance metrics. Help train, coach and develop front line employees. Develop and maintain professional COI relationships and work closely with internal business partners. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations. Client Focus-Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support. Inclusion-Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, provide on the spot coaching, empower staff and maintain the vision that aligns with the bank's mission. Integrity-Uphold ethical standards and honesty in all actions and decisions. Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems. Volunteerism- Engage in community outreach and corporate social initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies. Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience. Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence. SUPERVISORY RESPONSIBILITIES (if applicable) Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. POSITION LEVEL EXPECTATIONS: Community Office Assistant Manager I- Provide exceptional client and employee experience. Uncover and originate consumer and home equity loans. Demonstrate operational proficiency within the branch. Community Office Assistant Manager II- Develop and maintain a strong loan pipeline and portfolio. Works diligently to provide an outstanding employee and customer experience. Demonstrates a strong level of proficiency with overall operations with minimal directions. Possesses a proven history or leadership, banking knowledge, and experience in a supervisory role. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. ESSA Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Resonsibilities * Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment * Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance * Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly * Lead strategic local marketing initiatives that help drive brand awareness and new patient growth * Ensure compliance with health and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required; bachelor's degree preferred * 2+ years of leadership/management experience, dental experience preferred * Strong communication and customer service skills to deliver an exceptional experience * Proven leadership abilities, relationship building skills and team motivation * Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES * Assist in supervising front line employees and daily banking operations * Support customer inquiries and resolve basic service issues. * Monitor transaction accuracy, compliance, and branch cash control. * Contribute to branch sales goals and track performance metrics. * Help train, coach and develop front line employees. * Develop and maintain professional COI relationships and work closely with internal business partners. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: * Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations. * Client Focus-Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support. * Inclusion-Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: * Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, provide on the spot coaching, empower staff and maintain the vision that aligns with the bank's mission. * Integrity-Uphold ethical standards and honesty in all actions and decisions. * Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems. * Volunteerism- Engage in community outreach and corporate social initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: * Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies. * Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience. * Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence. SUPERVISORY RESPONSIBILITIES (if applicable) Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. POSITION LEVEL EXPECTATIONS: * Community Office Assistant Manager I- Provide exceptional client and employee experience. Uncover and originate consumer and home equity loans. Demonstrate operational proficiency within the branch. * Community Office Assistant Manager II- Develop and maintain a strong loan pipeline and portfolio. Works diligently to provide an outstanding employee and customer experience. Demonstrates a strong level of proficiency with overall operations with minimal directions. Possesses a proven history or leadership, banking knowledge, and experience in a supervisory role. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. * LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. * TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. * MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. * REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. * PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS * Medical, Dental, Vision & Life Insurance * 401K with company match * Paid Time Off & Recognized Holidays * Leave policies * Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) * Employee Assistance Program * Employee Health & Wellness Program * Special Loan and Deposit Rates * Gradifi Student Loan Paydown Plan * Rewards & Recognition Programs and much more! Eligibility requirements apply. ESSA Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************

Store - PITT-WM PENN HWY, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Resonsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 550 East Lancaster Ave Location: USA TJ Maxx Store 0779 Saint Davids PAThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The Office Manager will oversee the general administrative function and activities of the office. The Office Manager ensures that the offices runs efficiently and that the employees have what they need to be successful. This position requires the ability to work independently, exercise judgment, manage the clerical team, and take initiative. Duties/Responsibilities: Answers telephones and directs calls to appropriate staff. Assists in any area to cover call offs and/or employee absences, including but not limited to attempting to fill open appointments immediately. Attend treatment teams, take notes and maintain medical binders/documentation. Collaborate with satellite offices in relation to client needs (i.e.: scheduling, faxes, Consultations). Communicates canceled appointments accordingly and makes all necessary correspondence. Create a weekly schedule for intake appointments. Completes EVS/ insurance checks for clients. Ensure client calls are answered assisting the Outpatient Director, Medical Supervisor, and Clerical staff as an overflow. Compiles and records medical charts, reports/ histories, and medical records. Identify, recruit, and screen potential employees for position openings at assigned location. Input necessary information from all psychiatric discharges. Scan and attach appropriate interviews and pre-screens for patients to ensure completion and updated documentation is accurate. Responsible for reviewing and sending office mail, faxes, and call off notifications. Maintains medical records, technical library, and correspondence of files. Operates office equipment and orders supplies as needed. Oversees clerical staff at assigned office location. Prepare, complete, and communicate necessary information to office staff. Provide training for new and current staff. Provides warm and informative customer service. Schedules and confirms patient appointments, insurance information, and medical consultations. Communicates canceled appointments accordingly and makes all necessary attempts to fill open appointments immediately. Minimum Job Requirements: Educational Requirements: Possess a High School Diploma or High School General Equivalency Diploma and at least three years of administrative and clerical experience. (OR) Possess an Associate's degree in office administration or another closely related field and at least one year of administrative and clerical experience. Required Skills and Abilities: Ability to organize and prioritize tasks including delegation of tasks when appropriate. Ability to type at least 40 words per minute. Ability to work in a team and complete assigned tasks. Analytical/problem-solving skills. Collect, analyze, and interpret data from various sources. Detail-oriented with good organizational skills and administrative abilities. Excellent time management skills with proven ability to meet deadlines. Exceptional communication skills, both written and verbal. Extremely proficient with Microsoft Office Suite. Knowledge of, or the ability to acquire familiarity with the roles and function of the assigned department. Knowledge of, or the ability to comply with the State Mental Health Code. Knowledge of applicable Federal and State laws pertaining to the protection of medical information. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing and moving. Must be able to lift up to 15 pounds at a time unassisted. Required Clearances and Documentation: Must possess a valid driver's license and have access to reliable transportation. Act 31/Act 126 Mandated Reporter Training. Act 34 Pennsylvania State Police Background Check - Criminal History. Act 114 Department of Human Services FBI Fingerprints. Act 33 Pennsylvania Child Abuse History. Eligible Benefits: Eligible for Medical, Dental, and Vision insurance (60-day waiting period). Eligible to participate in the 403(B)-retirement plan Eligible for PTO accrual. Eligible for paid holidays.

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job-At-A-Glance: Q2 is seeking a Customer Experience Manager who will report to the Customer Experience Team Manager, the Customer Experience Manager ensures that the customer is satisfied with company projects and services. Works closely with the Customer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with customers to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/client care) to be sure mutual objectives are met. A Typical Day: * Applies company practices and procedures in analyzing and resolving customer situations. * Works on complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. * Networks with key contacts outside own area of expertise. * Advanced knowledge in assisting and advocating for customer completion of Project Workbooks, RFQs and Pre-Qual docs. * May be assigned to larger, more complex, high visibility, strategic and tactically important customers. * Build and maintain respectful and collaborative relationships with new and existing customers, as assigned. * Participate in a scheduled calls with assigned Customer Success Manager(s) (CSM). Review plan for the week or coming week. Be familiar with CSM Account Plans and Territory Plan and support those plans as needed. * Maintain clear communication and a shared plan of customer service with assigned CSM(s). * Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with customers and provide estimate of hours and details to the CSM for sales orders. Monitor coordination with any Development work required to ensure project timeliness. Assist CSM with Enterprise Projects (mergers, acquisitions, core conversions). * Monitor delivery of implementations projects to ensure highest Client Satisfaction. May participate in periodic Implementation project updates on Net New projects as available. * Complete Site and System reviews for Q2 customers and coordinate with CSM on required follow up once the review is complete. * Support Case Review - Work with Support Management on tickets that need to have immediate attention or escalation for best Customer Service. * Respond to more technical questions about system functionality from Q2 customers. Be familiar with Product roadmap and advise customers with questions on future developments. * Provide Uptime reports and Support Case closure and aging reports to CSM's as needed for customer calls and customer visits * Maintain Customer Engagement Program: Participate in regularly scheduled and as needed calls with assigned customers. Participate in in-person meetings with customers as appropriate. * Assist in the identification of beta and early adopter customers for upcoming Product and Feature releases. Serve as liaison for beta projects as needed. * Provide demos and/or training for customers as needed and in support of cross-sale efforts. Secure assistance from Sales Specialists, Solutions Consulting or Q2 Training as needed. * Ensure that customer's issues are dealt with efficiently by the other areas of Q2, as needed and inform Management of significant issues. * Provide contract renewal assistance and input to the CSM and Renewal Specialist for assigned accounts. * Coordinate, as needed, with vendor partners to address customer requests. * Participate in cross-sell campaigns as identified by Management. * Represent Q2 at customer events and Customer User group sessions, as needed or assigned. * Provide input to Product Management on enhancements and new releases, including support of commercialization projects as needed. Identify product gaps and provide soft recommendations. * Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to * Support efforts to secure customer interest and attendance in Q2 events (User Group, Customer Conference, Collaboration, etc.). * Support efforts to maintain customer referenceability. * Assist with maintaining accurate customer data in SalesForce. * Back-up CSM when out of office. Experience and Knowledge: * Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. * Business to Business or Business to Consumer relationship management or Customer Service experiences preferred. * Q2, banking or banking software experience also strongly preferred. * Proven results in direct or support of cross-sales quota and metrics-driven client advocacy and satisfaction environment. * Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization. * Applies company policies and procedures to resolve routine issues. * Exceptional level of knowledge of company products and services and may be tasked with introducing new products. * Articulate, thorough, and process-minded individual * Ability to travel up to 35% This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Q2's compensation reflects the cost of labor across a variety of U.S. geographic markets, and we pay based upon the applicant's geographic location as well as job-related knowledge, skills and experience. This position is an exempt position and the range for this position for New York City, Seattle and the San Francisco Bay Area-based roles is $81,000.00-$107,000.00 For New York state (outside New York City), Washington state (outside Seattle), California (outside the San Francisco Bay Area), and Colorado-based roles, the anticipated base salary range for this position is $63,000.00-$90,000.00 Your recruiter can share more about the specific salary range for the applicant's actual geographic location during the hiring process. Salary ranges for Sales positions are expressed as total target compensation (TTC = base + commission). A variable bonus and/or restricted stock unit grant may be provided as part of the compensation package in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Core Duties and Responsibilities Administrative & Operational Leadership Direct daily front- and back-office operations, including scheduling, patient flow, and provider support. Serve as the primary point of contact for administrative issues, resolving problems as they arise. Implement and enforce office policies, procedures, and workflows in alignment with organizational standards. Promote a culture of professionalism, accountability, and collaboration among staff. Maintain a safe, clean, and patient-friendly environment in compliance with OSHA and HIPAA standards. Staff Management Supervise, train, and evaluate front and back-office staff, including performance reviews and coaching. Monitor staffing levels and coordinate scheduling to ensure adequate coverage and workflow efficiency. Collaborate with HR and the Practice Manager on hiring, onboarding, and disciplinary processes. Ensure staff are educated on and adhere to protocols, quality initiatives, and compliance requirements. Patient Services and Satisfaction Oversee patient relations and ensure timely resolution of patient complaints or concerns. Monitor scheduling and patient access to maximize provider utilization and care continuity. Promote strong customer service practices across all patient interactions. Ensure timely collection and verification of patient demographic and insurance information. Quality Improvement and Compliance Pull and manage quality reports and patient care gap lists from Microsoft Teams. Assign and delegate quality list tasks to appropriate staff; monitor completion and follow-up. Work closely with providers and clinical teams to support documentation, billing accuracy, and compliance with value-based care programs. Participate in audits and internal reviews as needed. Financial Oversight Ensure timely and accurate collection of co-pays and patient balances. Monitor office supply inventory, manage ordering processes, and control costs. Support charge entry, documentation accuracy, and coordination with revenue cycle teams as applicable. Communication and Collaboration Act as a liaison between practice staff, providers, administration, and other departments. Attend leadership meetings and communicate organizational updates to staff. Facilitate regular team huddles or meetings to ensure alignment on practice goals and initiatives. Specialized Job Responsibilities by Practice Specialty Note: In addition to the Core Duties and Responsibilities, the Office Manager may be responsible for the following based on the clinical specialty or practice setting. This role requires strong multitasking abilities to effectively manage day-to-day operations, adapt to varying clinical needs, and respond to real-time challenges. Travel between office locations may be required to provide on-site support, ensure consistency in practice operations, and assist with coverage or training as needed. Specialty Care Oversee pre-authorization and scheduling for diagnostic tests and procedures. Ensure accurate and timely documentation of specialty specific EMR templates. Coordinate closely with ancillary service departments (radiology, rehab). Management of surgical scheduling, authorization, and referrals. Qualifications Education & Experience High school diploma or equivalent required. Completion of accredited medical assistant program preferred OR Minimum of 3 years of experience in a medical office setting with both front and back-office responsibilities. Prior supervisory or team leadership experience required. Current CPR certification required. Knowledge & Skills Working knowledge of EMR systems (Cerner preferred, Sensei-Oral Surgery or Athena- Orthopedics). Strong understanding of front and back-office clinical workflows, medical terminology, insurance billing, and HIPAA guidelines. Familiarity with CLIA-waived testing, OSHA regulations, and universal precautions. Proficiency in Microsoft Office and Teams. Critical thinking skills. Excellent communication, leadership, and organizational skills. Management of requirements related to the service line. Behavioral Competencies Exhibits professionalism, flexibility, and sound judgment. Demonstrates initiative and problem-solving ability. Maintains confidentiality and diplomacy in all interactions. Fosters a team-based approach and supports a positive work culture. Strong multitasking skills with the ability to manage multiple priorities and adapt to changing demands.

We are seeking an organized, self-motivated Office Administrator to provide general support to our clients and staff at our local cemetery office. You will be responsible for ensuring that the location functions in a smooth and efficient manner. You will greet guests, answer phone calls, respond to emails and organize files. You are an essential part of our team and provide support to multiple departments. A positive attitude and attention to detail are a must. Job Responsibilities: Welcome visitors and provide assistance when necessary. Address families with compassion and care. Handle customer payments. Travel to post office as needed. Enter contracts, deeds, & interments in software program. Keep customer files up to date. Perform all other duties as assigned. Skills: Professional customer approach. Strong communication skills. Experience with or able to learn Office 365, Word, Excel, Outlook, and computer applications. Ability to work independently. Attention to details and follow-up is a must. Requirements: Must be able to pass background check Valid Drivers license Reliable transportation. Required qualifications: Legally authorized to work in the United States Preferred qualifications: 21+ years or older

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $20-22 an hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Title: Office Coordinator Job Type: Full-time Schedule: Monday - Friday 8A-4P Conemaugh Physician Group is seeking a full-time Office Coordinator for the CPG OB/GYN in Johnstown, PA. The Office Coordinator will update policies and procedures to keep practices in compliance within federal and state regulations. Responsible for financial processes of the clinics. Monitor a general electronic mailbox and complete and/or distribute tasks accordingly. Run and distribute a variety of weekly and monthly reports to include provider on-call and availability calendars, billing reports, and documentation reports. Coordinate efforts that support, staff development, recruitment, payroll, and student engagement. Function as first-line support for electronic health record to include basic trouble shooting, merging duplicate charts, unlocking charts, adding pharmacy and practice information to the database, etc. record. Monitor a general electronic mailbox and distribute tasks accordingly. Other tasks and projects as assigned. Non-Essential Functions Review and comply with LifePoint Code of conduct and all relevant Company and Division policies and procedures. Required Skills: Strong knowledge of medical office front office duties, including but not limited to check-in, registration, insurance verification end of day processes, scheduling with a strong background in medical / physician office work. Minimum Qualifications: Education: Associate degree, Bachelors degree preferred. Who We Are: People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional Development and Growth Opportunities And much more… Reports to: Physician Practice Manager FLSA: Non-exempt EEOC Statement: Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Search Status: Application material received by January 12, 2025 will receive primary consideration. Saint Francis University invites applications for a full-time Dean's Assistant/Office Manager for the Division of Professional Studies. The Assistant/Office Manager performs various administrative support and coordination of duties relating to and supporting the Division of Professional Studies (DPS). The Assistant/Office Manager will handle office functions including: greeting visitors, handling general office emails/phones for DPS and College in High School (CHS) programs, order supplies and manage DPS storage room, ensure adequate supply of marketing materials for CHS and DPS, coordinate credit for prior learning, type letters/reports, maintain spreadsheets with employers contacts, process new DPS student IDs, assist with special projects for any DPS team member, order and handle new PCT students supplies and information, assist the Dean with employer partnership management, and other duties as assigned. High school diploma or GED required. Associate's degree and/or 3+years of office experience preferred working in an office environment such as education, admissions, customer service, sales, marketing, account management or other related area. Demonstrated organizational and analytical skills. Must have excellent communication skills both oral and written, Must exhibit a high level of professionalism. Experience as a team player with the ability tow work with all ages, backgrounds, and constituents. Ability to coordinate events, projects, and programs to ensure efficiency and effectiveness. Self-starter able to prioritize, meet deadlines, and multitask. Demonstrated skills with technology and social media platforms. Ability to create reports, letters, excel sheets and other documents using Microsoft Office. Driver's license required. Eligibility Requirement: Candidates must have current authorization to work in the United States. We are unable to provide visa sponsorship or assist with work authorization. Interested candidates should complete an online application, then submit a letter of interest, references (names, mailing and email addresses, and telephone numbers), and current resume to *********************. Saint Francis University is committed to diversity of students, staff and faculty, and encourages applications from historically underrepresented individuals, women, veterans, and persons with disabilities. AA/EOE.

Job Summary/Overall Objectives The Office Supervisor will be responsible for daily operation workflow on customer satisfaction in the office. This position oversees projects that are assigned to staff and follows up with management as necessary. This position works collaborative with management to lead practice based quality improvement efforts. Essential Job Functions * Provides daily staffing management of the physician practice. * Responsible for the staffing schedule ensuring adequate coverage to meet patient care needs. * Assist management to identify opportunities to flex staffing schedule to ensure appropriate coverage. * Hold staff accountable on a daily basis for quality and efficiency of operations, identifying and providing feedback to management regarding performance issues. * Participate as part of the office leadership team, encouraging staff involvement in improving performance, efficiency, and problem solving. * Complete performance evaluations and corrective action/performance improvement plans for staff as appropriate and delegated by management. * Assist management in daily safety of personnel, patients and families. * Ensure staff incorporates national patient safety goals into the practice. * Hold the required fire and safety drills at the location. * Manage the daily service excellence and service recovery efforts of the practice. * Interact with patients, responding to client service recovery issues in accordance with Excela Health Mission and Vision, referring to management when outside scope of authority. * Act as a resource to the staff to address and resolve customer service issues. * Assist the manager to maintain continuous compliance with all regulatory agencies. * Monitor compliance with all standards, policies and procedures, reporting to management with any areas of non-compliance for follow up. * Assist in maintaining and/or decreasing organizational and departmental costs. * Assess customers' needs and consider customer in decision making processes to ensure customer satisfaction. * Ensure all staff greets customer in a polite and professional manner whether it is on the phone or face to face. * Receive customers and/or answer telephone courteously, determines needs and respond appropriately. * Oversee all projects assigned to staff. * Process correspondence, respond appropriately, and/or direct to the appropriate individual. * Process all legal correspondence according to policies and procedures. * Take accurate messages capturing all pertinent information and direct to the appropriate individual. * Work collaboratively with management to lead practice-based quality improvements efforts; monitor progress toward QI goals. * Develop and implements standard work, in collaboration with management, to ensure consistency and quality of care delivery. * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * High School Diploma or higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Proficient in Microsoft Office applications, including Outlook and Excel. Preferred Qualifications/Experience * One (1) year supervisory/management experience in an office setting. * Experience in Healthcare setting. License, Certification & Clearances * Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program. * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x Climbing Ladders Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x Carry x Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x Lifting Seat Pan to Knuckle x Lifting Knuckle to Shoulder x Lifting Shoulder to Overhead x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device

SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" & managing a branch or office of Somerset Trust Company by having the ability to exercise a wide range of decision making control. Employee should understand the culture and philosophy of the bank to perform their duties. This position involves local relationship networks and community knowledge. He/She is responsible for branch profitability and must be creative in generating leads and contacting customers to promote goodwill and generate business. He/She will also resolve any customer complaints and account problems. This position involves supervising personnel by preparing work schedules and expediting workflow. He/She is responsible for displaying strong leadership in the team while encouraging a positive learning environment. Employee must demonstrate professional expertise in all aspects of his/her job duties. QUALIFICATIONS -To perform this job successfully, an individual must be able to perform each essential duty with accuracy and precision. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. * Manages overall branch office operations and is responsible for branch profitability. * Directs and coordinates activities to implement institution's policies, procedures, and practices concerning operational effectiveness. * Resolves customer complaints & works to resolve account problems. * Assists in handling of telephone inquiries. * Assists with the hiring, training, disciplining of staff within the branch. * Helps to establish descriptions and procedures for branch personnel. Determines work procedures, prepares work schedules, and expedites workflow. * Is responsible for branch overages and shortages. * Directs activities of workers engaged in implementing establishment services and performing such functions as opening deposit accounts, accepting loan payments, and customer service functions. * Supervises and coordinates activities of CSR engaged in handling the open accounts. Assists in the duties of the CSR in absence of personnel. * Assists in the compliance of the Bank Secrecy Act. * Must have adequate knowledge of branch audit procedures. * Knowledge of software systems to process mortgages & consumer lending within the established lending authority. * Contacts customers and business, community, and civic organizations to promote goodwill and generate new business. * Conducting creative ideas to generate leads & turn prospects into well satisfied customers. * Prepares daily and monthly reports of day-to-day operations as required. * Understands and supports all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies. SUPERVISORY RESPONSIBILITIES Directly supervises employees in the Customer Service and Teller capacity. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for effectively counseling and guiding employees. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, bonuses, etc. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. OTHER SKILLS Displays creative thinking, not governed by conventional thinking, ability to excel in using available technology, ability to exercise a wide range of decision making control. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment such as keyboards, telephones, etc. and to talk and hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Equal Opportunity Employer, including disability and protected veteran status.

Job Description The Office Manager will oversee the general administrative function and activities of the office. The Office Manager ensures that the offices runs efficiently and that the employees have what they need to be successful. This position requires the ability to work independently, exercise judgment, manage the clerical team, and take initiative. Duties/Responsibilities: Answers telephones and directs calls to appropriate staff. Assists in any area to cover call offs and/or employee absences, including but not limited to attempting to fill open appointments immediately. Attend treatment teams, take notes and maintain medical binders/documentation. Collaborate with satellite offices in relation to client needs (i.e.: scheduling, faxes, Consultations). Communicates canceled appointments accordingly and makes all necessary correspondence. Create a weekly schedule for intake appointments. Completes EVS/ insurance checks for clients. Ensure client calls are answered assisting the Outpatient Director, Medical Supervisor, and Clerical staff as an overflow. Compiles and records medical charts, reports/ histories, and medical records. Identify, recruit, and screen potential employees for position openings at assigned location. Input necessary information from all psychiatric discharges. Scan and attach appropriate interviews and pre-screens for patients to ensure completion and updated documentation is accurate. Responsible for reviewing and sending office mail, faxes, and call off notifications. Maintains medical records, technical library, and correspondence of files. Operates office equipment and orders supplies as needed. Oversees clerical staff at assigned office location. Prepare, complete, and communicate necessary information to office staff. Provide training for new and current staff. Provides warm and informative customer service. Schedules and confirms patient appointments, insurance information, and medical consultations. Communicates canceled appointments accordingly and makes all necessary attempts to fill open appointments immediately. Minimum Job Requirements: Educational Requirements: Possess a High School Diploma or High School General Equivalency Diploma and at least three years of administrative and clerical experience. (OR) Possess an Associate's degree in office administration or another closely related field and at least one year of administrative and clerical experience. Required Skills and Abilities: Ability to organize and prioritize tasks including delegation of tasks when appropriate. Ability to type at least 40 words per minute. Ability to work in a team and complete assigned tasks. Analytical/problem-solving skills. Collect, analyze, and interpret data from various sources. Detail-oriented with good organizational skills and administrative abilities. Excellent time management skills with proven ability to meet deadlines. Exceptional communication skills, both written and verbal. Extremely proficient with Microsoft Office Suite. Knowledge of, or the ability to acquire familiarity with the roles and function of the assigned department. Knowledge of, or the ability to comply with the State Mental Health Code. Knowledge of applicable Federal and State laws pertaining to the protection of medical information. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing and moving. Must be able to lift up to 15 pounds at a time unassisted. Required Clearances and Documentation: Must possess a valid driver's license and have access to reliable transportation. Act 31/Act 126 Mandated Reporter Training. Act 34 Pennsylvania State Police Background Check - Criminal History. Act 114 Department of Human Services FBI Fingerprints. Act 33 Pennsylvania Child Abuse History. Eligible Benefits: Eligible for Medical, Dental, and Vision insurance (60-day waiting period). Eligible to participate in the 403(B)-retirement plan Eligible for PTO accrual. Eligible for paid holidays.

Job Summary/Overall Objectives The Office Supervisor will be responsible for daily operation workflow on customer satisfaction in the office. This position oversees projects that are assigned to staff and follows up with management as necessary. This position works collaborative with management to lead practice based quality improvement efforts. Essential Job Functions * Provides daily staffing management of the physician practice. * Responsible for the staffing schedule ensuring adequate coverage to meet patient care needs. * Assist management to identify opportunities to flex staffing schedule to ensure appropriate coverage. * Hold staff accountable on a daily basis for quality and efficiency of operations, identifying and providing feedback to management regarding performance issues. * Participate as part of the office leadership team, encouraging staff involvement in improving performance, efficiency, and problem solving. * Complete performance evaluations and corrective action/performance improvement plans for staff as appropriate and delegated by management. * Assist management in daily safety of personnel, patients and families. * Ensure staff incorporates national patient safety goals into the practice. * Hold the required fire and safety drills at the location. * Manage the daily service excellence and service recovery efforts of the practice. * Interact with patients, responding to client service recovery issues in accordance with Excela Health Mission and Vision, referring to management when outside scope of authority. * Act as a resource to the staff to address and resolve customer service issues. * Assist the manager to maintain continuous compliance with all regulatory agencies. * Monitor compliance with all standards, policies and procedures, reporting to management with any areas of non-compliance for follow up. * Assist in maintaining and/or decreasing organizational and departmental costs. * Assess customers' needs and consider customer in decision making processes to ensure customer satisfaction. * Ensure all staff greets customer in a polite and professional manner whether it is on the phone or face to face. * Receive customers and/or answer telephone courteously, determines needs and respond appropriately. * Oversee all projects assigned to staff. * Process correspondence, respond appropriately, and/or direct to the appropriate individual. * Process all legal correspondence according to policies and procedures. * Take accurate messages capturing all pertinent information and direct to the appropriate individual. * Work collaboratively with management to lead practice-based quality improvements efforts; monitor progress toward QI goals. * Develop and implements standard work, in collaboration with management, to ensure consistency and quality of care delivery. * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * High School Diploma or higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Proficient in Microsoft Office applications, including Outlook and Excel. Preferred Qualifications/Experience * One (1) year supervisory/management experience in an office setting. * Experience in Healthcare setting. License, Certification & Clearances * Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program. * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x Climbing Ladders Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x Carry x Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x Lifting Seat Pan to Knuckle x Lifting Knuckle to Shoulder x Lifting Shoulder to Overhead x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device