This role is ideal for a strong-minded, driven leader who thrives on multitasking, works well without constant direction, and takes pride in delivering an exceptional customer experience. You'll lead a team of Customer Service Representatives while staying hands-on with daily operations, administrative needs, and cross-functional support.
You'll manage 6-7 direct reports and collaborate with operations and support teams across the business. This role requires someone who is personable, decisive, and comfortable stepping in wherever needed to keep things running smoothly.
What You'll Do
Lead, coach, and develop a team of CSRs across multiple locations while ensuring a consistent, high-quality customer experience. Oversee order intake and data accuracy related to billing, payments, job details, invoicing, and recurring services to support operational efficiency and accurate invoicing. Monitor customer interactions through audits, coaching, and training, and track performance metrics such as response times, resolution rates, and customer satisfaction (NPS).
Manage customer issue resolution by partnering with internal teams and using feedback to improve processes. Oversee CSR scheduling, including after-hours coverage to ensure 24/7 customer access, and support daily office operations. Assist with business development efforts by supporting bids, identifying upsell opportunities, and helping uncover new service needs during customer interactions.
Provide cross-functional support to sales, accounting, operations, IT, and occasionally HR-related functions. Manage CRM and billing systems in coordination with accounting. Serve as a backup to the CSR team when needed-handling calls, order entry, dispatching, or supporting special events in the field.
What We're Looking For
Proven experience in customer experience management, customer service leadership, or administrative management. Strong communication skills with the ability to engage customers, team members, and leadership effectively. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Confident decision-maker with high initiative and strong problem-solving skills.
Comfort with multi-line phone systems, CRM platforms, billing systems, and standard business software such as Microsoft Excel, Word, and PowerPoint is preferred.
Work Environment
Primarily office-based with occasional field visits and local travel between offices. Limited overnight travel for industry events (approximately 4-5 nights per year). Standard office environment with occasional hands-on tasks in the field.
$55k-104k yearly est. 4d ago
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Luxury Travel Team Manager
TL365
Office manager job in Wheeling, IL
TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world.
As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service.
Role Description
This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture.
Key Responsibilities:
Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance.
Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance.
Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions.
Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients.
Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets.
Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards.
Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands.
Qualifications
Customer Satisfaction, Customer Service, and Communication skills
Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines.
Knowledge of luxury travel trends and destinations
Attention to detail and ability to manage multiple tasks simultaneously
Strong problem-solving and decision-making abilities
Proficiency in travel booking systems and technology
Excellent interpersonal and relationship-building skills
Ability to work independently and remotely
Experience in the hospitality or tourism industry
Experience in negotiating with vendors on behalf of clients
At least 3 years in a leadership or managerial role, ideally managing internal travel consultants.
Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture.
Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team.
Compensation
This is a base + commission compensation structure
Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
$59k-120k yearly est. 4d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Office manager job in East Saint Louis, IL
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Legal Assistant Office Manager
Inspyr Solutions
Office manager job in Chicago, IL
INSPRY Solutions has teamed up with a mid-size law firm, located downtown Chicago, who is in search of a Secretarial Manager. The ideal candidate will come with several years of experience managing a mid to large size team of legal assistants and have 5+ years overall experience working with law firms. This role will also require someone who comes with recent experience working in IP law. Please note that this role will operate on a hybrid schedule, 3 days/week onsite.
Job Responsibilities:
Team Leadership & Supervision:
Lead, mentor, and manage a team of 13 legal assistants, ensuring efficient workflows and high-quality output.
Provide regular feedback, conduct performance evaluations, and facilitate professional development opportunities.
Foster a collaborative and positive team environment, promoting open communication and continuous improvement.
Providing training to new and existing personnel
Resource Allocation & Scheduling:
Oversee task distribution and ensure workload balance across the team.
Manage staffing schedules and assign tasks based on individual strengths, skills, and capacity.
Monitor and adjust team resources to meet deadlines and client expectations effectively.
Workflow & Process Management:
Develop and implement streamlined workflows and processes for legal assistant tasks, ensuring compliance with firm standards and client requirements.
Monitor the progress of legal research, document preparation, and filing tasks, ensuring accuracy and timeliness.
Identify areas for process improvement and implement best practices to increase efficiency.
Client & Case Management Support:
Coordinate with attorneys and clients to ensure all legal documents, filings, and research are completed accurately and on time.
Assist with case management, ensuring the legal assistants support all aspects of Intellectual Property (IP) work including patent, trademark, and copyright matters.
Handle confidential and sensitive information with discretion and in compliance with firm policies.
Quality Control & Compliance:
Ensure all legal documents and filings meet the highest standards of accuracy and professionalism.
Oversee compliance with internal and external regulatory requirements, including IP filing standards and deadlines.
Conduct regular audits of team output to maintain consistent quality and efficiency.
Job Requirements:
Must have 2+ years of experience managing a team of legal assistants
Must have 5+ years working with law firms
Experience with IP law is required
Must have a Bachelors Degree or applicable experience in lieu of the degree
Must be willing to commute downtown Chicago 3 days/week
$33k-50k yearly est. 5d ago
Office Manager
Private Client Select
Office manager job in Schaumburg, IL
About the Company
PCS is one of the largest high net worth managing general underwriters in the market today. With a sole focus on families with $5m or more in assets, PCS provides complex insurance policies for individuals with complex needs. Private Client Select offers property and casualty personal insurance solutions and risk management services that meet the unique and complex needs of High-Net-Worth clients. We understand their passions and are committed to preserving the life that they have built.
PCS employs approximately five hundred staff members. The company has offices in New York, NY, St. Petersburg, FL, and Schaumburg, IL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. This role is considered hybrid; the expectation is four days' presence in the Schaumburg, ILoffice with one day optional remote.
About the Position
PCS is seeking a highly organized and proactive OfficeManager to oversee the day-to-day operations of our Schaumburg, Illinoisoffice. This role is responsible for ensuring a professional, efficient, and well-functioning workplace while supporting employees and business operations.
The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a fully on-site environment. This role requires physical presence in the Schaumburg office four days per week.
Key Responsibilities:
Office Operations & Facilities Management
Oversee daily office operations to ensure a smooth, efficient, and professional workplace.
Manageoffice supplies, inventory, equipment, and vendor relationships.
Coordinate office maintenance, repairs, and facilities-related needs.
Serve as the primary point of contact with building management and external vendors.
Support the development, implementation, and enforcement of office policies and procedures.
Coordinate office mail, shipping, deliveries, and visitor/guest logistics as needed.
Support occasional administrative tasks including manager expense organization, invoice tracking, and ad hoc office-related projects.
Meeting & Event Planning
Serve as the primary on-site point person for coordinating large meetings, leadership visits, trainings, and office-wide events.
Manage meeting logistics including conference room scheduling, room setup, AV/Zoom readiness, catering coordination, and day-of support.
Train staff on office reservation tools and ensure conference rooms remain organized, stocked, and meeting-ready.
Employee & Workplace Support
Act as an on-site resource for employees regarding office-related needs and questions.
Coordinate onboarding logistics for new hires in the Schaumburg office.
Partner with HR/leadership on scheduling interviews and other appointments as well as workplace initiatives as needed.
Support a positive, inclusive, and professional workplace culture.
Project & Event Coordination
Assist with planning and coordinating office meetings, team events, company activities.
Manageoffice-related projects, ensuring timely execution and follow-through.
Support company-wide initiatives related to workplace operations and engagement.
Compliance & Confidentiality
Handle confidential and sensitive information with discretion and professionalism.
Ensure compliance with company policies, safety standards, and applicable regulations.
Maintain a clean, organized, and compliant office environment.
Required Skills, Knowledge, and Education
5+ years of experience in officemanagement, facilities management, or a related role.
Bachelor's degree in Business Administration, Management, or a related field preferred.
Strong organizational and time-management skills with the ability to multitask and prioritize effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools such as Microsoft Teams or Google Workspace.
Strong problem-solving skills with a proactive, solutions-oriented mindset.
High level of professionalism, integrity, and discretion.
Applicants must be legally authorized to work in the United States and must not require employment-based visa sponsorship now or in the future.
Equal Employment Opportunity Policy
PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.
$36k-55k yearly est. 3d ago
Office Manager
New Roots Talent Consulting, LLC
Office manager job in Northbrook, IL
Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule?
Our client location in the northern suburbs (Northbrook area) is looking to add a strong officemanager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously.
About the company:
Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an officemanager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors.
Key Responsibilities:
Assist in the planning and coordination of conferences, from inception to completion.
Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination.
Communicate with sponsors and venue to ensure timely delivery of event requirements.
Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking.
Ensure compliance with event policies and timelines
Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations.
Provide administrative support to the company president
Create and update conference webpages
Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.)
Update and maintain forms in Wufoo
Communicate day of conferences with sponsors and attendees
Qualifications:
Proven experience in project management, conference coordination, and related administrative roles.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent written and verbal communication skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo
Ability to work independently in small office environment
Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm)
Professional presentation and demeanor
Bachelor's degree or equivalent experience
If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!
$36k-55k yearly est. 3d ago
Customer Experience Manager St Louis
Ledgent Technology 3.5
Office manager job in Saint Louis, MO
Job Title: Mgr, Customer Experience
Hourly Rate: USD $33.65
Onsite/Remote: 100% Onsite
Responsibilities:
The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience Manager will:
Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division
Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT)
Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey
Translate complex data insights into clear, actionable recommendations for cross-functional teams
Collaborate closely with other functions to ensure customer pain points are prioritized
Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience
Manage, monitor and measure the performance of queues and processes
Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training
Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Support, recommend and implement technology initiatives
Routinely review staff performance of key metrics and work with staff daily to improve performance
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Management experience in a Call Center Environment with proven strong customer service skills
Ability to work with call monitoring tools/software
Demonstrated success with pipeline management
Financial Services and mortgage industry experience required
Strong understanding of applicable Federal, State and Local mortgage regulations
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
$33.7 hourly 5d ago
Office Administrator
Insight Global
Office manager job in Kansas City, MO
The Office Administrator will support a large corporate office in Kansas City MO as the primary administrative point of contact. This person should have experience supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth.
• Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately
• Facilities support, for example calling a plumber or repairman as needed
• Minor support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues)
• Preparing the office, catering, conference rooms etc. for visits from Executives
• Any other ad hoc administrative support duties that arise
• Vendor collaboration if needed
This will be a permanent, contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals' relevant experience across a range of $60-$65K plus offered benefits that include health, dental, vision, and 401K.
REQUIRED SKILLS AND EXPERIENCE:
Invoicing experience: Invoice processing, tracking PO's, submitting invoices for project vendors, etc.
Strong Communication and Follow Up
3+ years of experience in an office administrator/officemanager/etc. role (Supporting an office, not an individual & must be a corporate setting of at least 30 people)
Experience with facilities management (i.e. ordering office supplies, snacks, inventory, calling a vendor for a repair, etc.)
Polished and professional
Tech savvy: Strong MS Office Skills - Word, Excel, Copilot
$60k-65k yearly 5d ago
Care Team Manager - El Cortez
Beacon Specialized Living 4.0
Office manager job in Columbia, MO
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-28k yearly est. 2d ago
Office Supervisor
Quality Refrigerated Services, Inc.
Office manager job in Spencer, IA
Will lead the team through daily activities in the office to ensure completion of assigned tasks. Cover officemanager roles as needed.
Specific Duties and Responsibilities:
The following are some of the duties that may be performed, this list is not all inclusive and may change at the discretion of the Manager.
• Coordinates and dispatches customers' shipments.
• Communicates to and coordinates with various warehouse/processing departments, customer's and carriers all pertinent information regarding shipments and receipts.
• Providing timely coverage of the telephone system along with other clerical duties.
• Responds to inquiries, processing orders and handling complaints in a prompt, courteous and effective manner.
• Ensuring that all shipping and receiving documents and functions are completed accurately and on time.
• Communicates with customers as re-quired and, in conjunction with the Warehouse / Processing Manager(s), develops inbound and outbound freight schedules.
• Complete tasks assigned with Export such as but not limited to working with USDA, filling out certificates, traveling to local FSIS for signatures, and working under tight timelines.
Work Environment:
• Position requires sitting for long periods of time.
• May be required to go outside and/or to dock offices. - Temperatures varying from 70°F to 32°F.
• The employee may encounter wet floors and/or damp areas, meat products including blood/fat pieces.
Safety:
• The employee is required to follow all safety rules in place at the time of employment and encouraged to inform management of any perceived safety deficiencies.
Requirements:
• Must be able to verbally understand and execute work Instructions.
• Ability to operate computer / calculator, and phone systems.
• Ability to receive & communicate directions.
• Ability to perform data entry, file records, send emails, and faxes.
$30k-44k yearly est. 2d ago
Office Administrator
First Recruiting, LLC
Office manager job in Chicago, IL
The Office Administrator provides comprehensive administrative functions in a professional and courteous manner within a staffing firm. Individual will support the Human Resources Recruiting team on varied administrative functions, projects and initiatives.
Key Responsibilities
Provide comprehensive administrative support
Responsible for the visitor management process.
Answer and direct incoming phone calls for the group.
Provide efficient and courteous response to all callers; anticipate calls requiring special handling and work with others to determine the appropriate protocol.
Coordinate office supply and kitchen supply orders and deliveries; maintain the primary supply room and employee/visitor kitchens.
Provide bookkeeping duties within QuickBooks, invoicing and receipt of payments
Submit candidates into various HR platforms
Proofread resumes
Work with insurance carriers on workman's compensation reporting.
Liaison with the Office of the Building on facility related matters and utilize the building work order system to report general maintenance needs.
Human Resources Support:
Manage data entry and audit of ATS
Review of resumes from perspective candidates
Tracking and scheduling candidates, preparing employee communications,
Prepare expense reports
Technical Skills
MS Office Suite
Bullhorn ATS experience a plus
Quick Books a plus
$32k-45k yearly est. 4d ago
Security Team Manager
Securitas Security Services USA, Inc. 4.0
Office manager job in Elk Grove Village, IL
Security Team Manager
Reports To: Datacenter Physical Security Campus Security Manager
FLSA: Exempt DOE
The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance.
ESSENTIAL FUNCTIONS:
1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter.
2. Coaches security personnel and carries out disciplinary actions in accordance with current policy.
3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff.
4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance.
5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team.
6. Oversees site security systems to ensure safe and compliant operation of the facility.
7. Maintains and troubleshoots on-site security technology.
8. Assists with site equipment inspections, and audit compliance.
9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.
10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable.
11. Performs additional tasks assigned by management.
12. Keeps management informed of major accomplishments, issues and concerns.
13. Identifies security shortfalls and offers suggestions from improving the security program.
14. Evaluates and escalates potential safety issues within the facility.
15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
16. Identifies security shortfalls and offers suggestions from improving the security program.
MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position.
• Must be at least 18 years of age.
• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
EDUCATION/EXPERIENCE:
• Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management.
• Experience with Microsoft Office.
• Experience working in a datacenter environment a plus.
• Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software.
SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis.
COMPETENCIES:
• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Advanced computer skills are required.
• Strong oral and written communication skills required to prepare materials and communicate information to others.
• Ability to conduct presentations and facilitate group meetings, both in person and online.
• Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently in a fast-paced environment.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• May be required to work overtime without advance notice.
• Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis.
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift.
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• Required ability to manage multiple tasks concurrently.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• On occasion may be required to perform stressful and physical activity.
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus
$37k-55k yearly est. 5d ago
Office Administrator
North American Rail Products Inc.
Office manager job in Muscatine, IA
North American Rail Products is seeking an Office Administrator to support the daily administrative operations of a fast-paced manufacturing and industrial environment. This role requires a highly organized and detail-oriented individual who can ensure smooth office functions, accurate financial recordkeeping, and timely administrative support across multiple departments. The Office Administrator handles payroll support, data entry, purchasing, vendor coordination, and general officemanagement while maintaining a high standard of accuracy, professionalism, and confidentiality.
Major Responsibilities
Support the payroll process by collecting, verifying, and submitting employee time records.
Enter receipts, statements, and financial documents into accounting systems with accuracy and timeliness.
Assist with invoice processing, vendor correspondence, and reconciliation of accounts payable records.
Monitor office supple and sundry inventory, place orders, and maintain organized storage areas.
Create and manage purchase orders and order entries withing CMIC or similar ERP systems, ensuring accuracy and compliance with company standards.
Maintain organized digital and physical filling systems for financial and administrative documentation.
Provide administrative support to management and shop personnel, including scheduling, communications, and coordination of office activities.
Prepare routine reports, correspondence, and other documentation as required.
Perform all other duties as assigned.
Requirements
Education Required:
High School Diploma or equivalency required
Work Experience Required
2-4 years of experience in office administration, preferably within a manufacturing or industrial environment
Experience supporting payroll processes, accounting data entry, or account payable functions
Familiarity with CMIC or comparable ERP systems is highly preferred
Skills & Knowledge Required
Exceptional attention to detail, accuracy, and organizational discipline
Proficiency in MO Suites, including Word, Excel, and Outlook
Foundational understanding of payroll procedures and basic accounting principles
Ability to manage multiple priorities, maintain confidentiality, and meet established deadlines in a fast-paced environment
Strong written and verbal communication skills, with the ability to collaborate effectively with both office and shop personnel
Demonstrated problem-solving capability and sound judgement in adm9inistrative decision-making
$29k-40k yearly est. 5d ago
Office Administrator
Caliber Collision Repair Services 3.7
Office manager job in Florissant, MO
Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to Office Administrator, Customer Experience, Administrator, Accounts Payable, Accounts Receivable, Automotive, Business Services
$29k-38k yearly est. 6d ago
Service Scheduling & Support Supervisor
CTI-Gas Detection Specialists
Office manager job in Columbia, MO
We are looking for a Service Scheduling & Support Supervisor to lead a team in coordinating efficient, high-quality service operations. This hands-on role oversees scheduling, team workflows, and customer support, ensuring our technicians are deployed effectively and our customers receive an exceptional experience. If you are organized, detail-oriented, and enjoy guiding a team to operational success, we want to hear from you.
Position Summary
The Service Scheduling & Support Supervisor leads scheduling and service support operations for a nationwide field service team. This role oversees the coordination of 20+ technicians supporting 2,000+ service appointments annually, with a strong focus on routing optimization, customer experience, and operational efficiency across multi-state territories.
Partnering closely with the Service Director, this position provides hands-on leadership, process improvement recommendations, and escalation support to ensure high-quality service delivery. Expertise in Salesforce Field Service or comparable field service management platforms is critical to success in this role.
Key Responsibilities
Lead, train, and supervise Scheduling Coordinators and Service Support Specialists
Oversee daily scheduling, routing, and technician calendar management for a nationwide operation
Optimize routing and logistics for multi-state technician coverage
Serve as an escalation point for complex customer issues and service concerns
Partner with leadership to identify and resolve scheduling, process, and operational challenges
Support contractor coordination, documentation, and compliance (SOWs, SOPs, AARs, COIs)
Ensure accurate customer communication, service confirmations, and technician notes
Maintain confidentiality and support safety and compliance initiatives
Requirements
Qualifications
High school diploma or equivalent (required); Associate's degree (preferred)
Customer service and customer relations experience
Experience with Salesforce Field Service or similar field service management systems
Experience working with field service scheduling, routing, and logistics for high-volume, multi-state operations or similar field service logistical support
Communication, organizational, and leadership skills
Proficient with CRM systems and standard business software
Additional Requirements
Ability to work independently in a fast-paced environment
Strong attention to detail and problem-solving skills
Willingness to travel as needed
OPERATIONS
LOGISTICS
SCHEDULING
$41k-67k yearly est. 1d ago
Assistant to the President and Board
Sauk Valley Community College
Office manager job in Sauk Village, IL
Sauk Valley Community College(SVCC), a comprehensive institution nestled in a picturesque rural setting, invites applications for the position of Assistant to the President and Board of Trustees. Located in rural northwestern Illinois along the scenic Rock River, SVCC is situated between the cities of Dixon and Sterling, placing it just one hour from Rockford and the Quad Cities, and two hours west of Chicago.
The College provides a robust benefits package, including comprehensive health insurance (medical, dental, and vision), life insurance, tuition reimbursement, tuition waivers, and participation in the State Universities Retirement System (SURS). For complete details, please visit our benefits page at***********************************************************
Examples of Duties
FUNCTION OF THE JOB:
The Assistant to the President and Board of Trustees provides a high level of support and acts as a liaison between the President's Office, the College's Board of Trustees, students, faculty, and staff, and the public, including State agencies and elected officials. They use enhanced communication, teamwork, operations of the College, considerable discretion, and independent judgment in facilitating the operations of the President's Office, and are frequently involved in handling matters of a highly confidential nature.
This role offers a intentional balance of campus presence and flexibility. Beyond the core on-campus days, you'll work directly with the President to design a custom schedule and location plan that is mutually agreeable. On-campus days occur every Tuesday and the fourth Monday of each month. The fourth Monday of each month requires evening hours.
DUTIES AND RESPONSIBILITIES
* Serves as confidential assistant to the President and Board of Trustees.
* Monitors and coordinates Sauk's community liaisons.
* Serves as the assistant to the Board of Trustees and provides support including, but not limited to,
preparing the Board meeting agenda and packet, placing the Board materials on the College website, ensuring timely delivery of monthly Board packets to Board members, and assisting Board members with responsibilities involved with State organizations.
* Serves as the recording secretary for the Board of Trustees: takes minutes of all Board meetings,
facilitates the audio recording of closed session meetings, and maintains records in accordance with State statutes.
* Performs other duties, including posting all legal notices for the Board of Trustees, acting as the
College liaison between the Board and the public, and keeping the Board Policy Manual updated on the College website.
* Serves as the Local Election Official for the Board of Trustees elections, and ensures compliance with State election laws.
* Serves as the Open Meetings Act Officer for the College.
* Serves as an active member of the President's Cabinet; serves on various committees; and
participates in internal community service.
* Organizes and manages the activities of the President's Office, including coordinating meetings and processing of financial records, travel, and communication between College employees, students, the Foundation, and the Board of Trustees.
* Interacts with internal and external executives, community leaders, and legislative officials.
* Assumes leadership on projects assigned by the President, including, but not limited to, the Multi-
Chamber Business After Hours, the annual College holiday party, and assisting with planning Fall and Spring kick-offs.
* Represents the President's Office positively by disseminating information and resolving problems
diplomatically and professionally.
* Records the President's Cabinet weekly meetings and assists the President in agenda preparation.
* Interviews, hires, trains, supervises, and evaluates work-study students as needed.
* Seeks professional development for continuous learning.
* Assumes all other reasonable and professional duties and responsibilities as assigned by the
President or the Board of Trustees.
Typical Qualifications
Associate's degree is required or equivalent education and experience. Strong communication and
interpersonal skills that include understanding general marketing and social media, professionalism,
confidentiality, and a positive attitude are required.
Three years of experience in a similar position strongly preferred.
Supplemental Information
ESSENTIAL FUNCTIONS:
* Must understand and support the mission of the community college.
* Must be able to handle discreet and sensitive issues and maintain confidentiality.
* Must have strong skills in customer service and possess excellent verbal and written communication skills, including social media.
* Must have the ability to work under pressure and organize multiple assignments, exercising
independent judgment.
* Must be able to establish and maintain effective relationships with co-workers and other individuals.
* Must be highly organized and able to coordinate events.
* Must be able to interpret rules, regulations, policies, and procedures.
* Must have the ability to connect with people within and outside of the College.
* Must be able to work in a safe and alert manner.
PERSONAL INTERACTION:
Frequent contact is made with all levels of College personnel, students, Board of Trustees, ICCB, ICCTA, State legislators, outside organizations, and the general public.
SUPERVISION EXERCISED:
Administrative and functional supervision is exercised over designated College work-study students.
$81k-126k yearly est. 23d ago
Assistant to the President
Missouri Synod
Office manager job in Saint Louis, MO
The Lutheran Church - Missouri Synod
The LCMS Mission "In grateful response to God's grace and empowered by the Holy Spirit through Word and Sacraments, the mission of The Lutheran Church-Missouri Synod is vigorously to make known the love of Christ by word and deed within our churches, communities, and world."
Department Profile
The President has ecclesiastical, ecumenical, and administrative responsibilities as outlined throughout the Constitution and Bylaws and are carried out in the context of the various roles and responsibilities of Synod leadership (officers, boards, agencies, etc.) as outlined in the LCMS Handbook and LCMS Board of Directors policies. The President serves as the chief ecclesiastical officer of the Synod. He is responsible for the ecclesiastical supervision of the doctrine taught and practiced in the Synod, including all Synodwide corporate entities (Bylaw 3.3.1.1) and of all officers of the Synod and its agencies, the individual districts of the Synod (through the respective district presidents), all district presidents (Bylaw 3.3.1.1.1), and all employed by the Synod (Const. Art. XI B 1 a). He also supervises, through the Chief Mission Officer (CMO), the activities of the CMO's subordinates. The President does not serve as the “general” supervisor of other officers and their areas, such as the Chief Financial Officer (CFO) and Chief Administrative Office (CAO), who are supervised by and report to the Board of Directors, but does oversee (as defined in Bylaw 1.2.1 [p]) the activities of all officers, executives, and agencies of the Synod to see to it they are acting in accordance with the Constitution, Bylaws, and resolutions of the Synod (Bylaw 3.3.1.2). The President is the chief ecumenical officer as outlined in Bylaw 3.3.1.1.2. The President leads the Administrative Team and is supported, with regard to the national office, by the Operations Team (Bylaw 3.5.1.1). These teams assist both the President and the Board of Directors in carrying out their respective oversight, supervision, management, and coordination (Bylaws 3.5.1-2).
Reporting Relationships
Reports to and is accountable to the President. Serves as a member of the President's Executive Staff, working collaboratively with other OTP staff including the First Vice-President, administrative staff, the Chief Mission Officer, other Synod Officers, and Unit Executives; also interfaces as needed with Synod congregations, members, districts, schools, universities, seminaries, other institutions and/or organizations of the Synod.
Position Summary
Essential Job Functions
• Serves as convention coordinator for the Synod Convention carrying out planning, organization, and implementation of national convention and the installation service;
• Responds to inquiries on behalf of the President, as needed.
• Works behind the scenes to solve problems, mediate disputes, and deal with issues before they need to come to the President.
• Serves as advisor to the President in areas of expertise, assisting him in carrying out the goals, functions, and strategies of the President's Office.
• Plans, participates, and attends meetings of the President and other advisors, as requested by the President.
• Assists the President in his responsibilities and roles with various committees, board meetings, task forces, district visitations, making board/commission appointments and/or nominations, hiring approvals, etc.
• Coordinates President's review and approval of requested event speakers;
• Assists in the annual Synod budget development process.
• Oversees publication of quarterly Free to be Faithful newsletter.
• Conducts research, gathers information, prepares presentation and reports for internal and external audiences on behalf of the President, as assigned;
• Participates with other presidential staff persons in the operation of the Office of the President.
• Completes special projects of the President's office, as assigned;
Education and Experience
• Active, in good standing, member in an LCMS congregation.
• Good understanding of and faithful to the Holy Scriptures and Lutheran Confessions and completely and evangelically supportive of the doctrinal position of the LCMS.
• Advanced academic or professional degree, preferred
• Proven skill and working knowledge of sound administration procedures.
• At lease five years experience working in a team setting, preferably in a church, school or district setting.
• Superior written and oral communications skills.
• Above average ability to be sensitive to the needs of people.
• Significant knowledge of the structure and polity of the Synod.
Competencies (Knowledge, Skills and Abilities)
• Superior skills in reading, writing, and reasoning
• Excellent verbal communication skills with colleagues, constituents, partners, and stakeholders
• Competent diplomatic and hospitality skills
• Experience in budget development and management, preferred
• The ability to exercise and promote confidentiality and security connected with the Office of the President.
• Ability to handle moderate to high levels of stress.
• Organized and detail orientated
• Adaptable, comfortable with frequent change
• Self-starter, able to accomplish goals/tasks without daily supervision
• Able to juggle multiple projects and deadlines at the same time
• Able to stay calm under pressure
• Travel as required by the President with the possibility of working extended schedules as necessary.
Supervisory Responsibility
NONE
$55k-87k yearly est. 19d ago
Dental Manager
Chestnut Health Systems 4.2
Office manager job in Bloomington, IL
Are you a dynamic leader with a passion for healthcare, team development, and collaboration? Chestnut Family Dental, a part of Chestnut Family Health Center, is seeking a dedicated Dental Manager to oversee the daily operations of our dental office. This is a unique opportunity to join a mission-driven, integrated health organization committed to delivering high-quality dental care to our community. If you're ready to make a meaningful impact while advancing your career in healthcare management, we want to hear from you!
Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.
Responsibilities
As the Dental Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our dental clinic. Your responsibilities will include:
Overseeing daily clinic operations including patient registration, scheduling, financial intake, and inventory control.
Supervising and supporting dental hygienists, assistants, receptionists, and interns.
Recruiting, hiring, and evaluating staff performance.
Participating in management and quality improvement meetings.
Coordinating provider credentialing and registration with Medicaid, Medicare, and other payers.
Managing training and use of dental software systems (e.g., Medi, DrFirst, eClinicalWorks).
Addressing patient concerns and ensuring a high standard of customer service.
Acting as a liaison for operational functions such as Facilities, IT, Payroll, Marketing, and Accounts Receivable.
Promoting a culture of teamwork, professionalism, and continuous improvement.
Qualifications
Bachelor's degree in healthcare administration, business administration, or a related field with at least 2 years of administrative experience in a dental or healthcare setting. OR
A high school diploma/GED with a minimum of 3 years of dental management experience. Licensed hygienist preferred but not required.
Strong knowledge of dental office procedures and software (including Microsoft Office).
Excellent interpersonal, organizational, and communication skills.
Ability to manage multiple tasks and staff independently.
Discretion in handling confidential information and compliance with HIPAA regulations.
Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $60,000 - $76,960 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$60k-77k yearly Auto-Apply 1d ago
Dental Office Manager
Perfect Smiles
Office manager job in Chicago, IL
Job Description
Dental OfficeManager | Perfect Smiles Beverly | Full Time
Perfect Smiles Beverly is seeking a motivated and experienced Dental OfficeManager to lead our team and support the growth of our current and future dental offices at our Beverly location. We're looking for someone who is confident, organized, and passionate about developing a strong, high-performing team.
Key Responsibilities:
Oversee daily office operations and staff scheduling
Present treatment plans and support case acceptance
Lead, support, and supervise the front desk and administrative team
Ensure smooth patient flow and an exceptional patient experience
Manage billing, insurance claims, and collections
Track office performance metrics and identify areas for improvement
Collaborate closely with the clinical team to support efficient care
Assist with hiring, onboarding, and training new team members
Maintain compliance with OSHA, HIPAA, and all regulatory standards
Help implement systems that improve workflow and elevate patient care
Requirements:
1+ year of dental experience
3+ years of management experience
Strong leadership, communication, and organizational skills
Ability to multitask and maintain a positive, solutions-focused attitude
Hours:
Monday - Friday: 9:00 AM - 5:00 PM
One Saturday per month
If you're a driven leader who's ready to make an impact and grow with a supportive, patient-focused practice, apply today and join the Perfect Smiles Beverly team!
$48k-71k yearly est. 3d ago
Office Professional D - Facilities Department
Ritenour School District
Office manager job in Overland, MO
Office Professional D - Facilities Department
QUALIFICATIONS: Associates Degree (may be waived based upon related training and work experience). Bachelor Degree is preferred. Five years of experience, prefer at least one year in a position above entry level. Must have ability to type 55 wpm.
Application Submission Procedure - External Candidates
To ensure full consideration, please complete our online application.
Applications are accepted only through this process-mailed or emailed application materials will not be considered.
Upload letter of interest, resume, three (3) letters of recommendation, and transcripts.
All documents are required - partial or incomplete application materials will not be considered or reviewed; please make sure that all documents are uploaded appropriately.
Application Submission Procedure - Internal Candidates
To ensure full consideration, please complete the online application and upload an updated resume.
Letters of recommendation are not required.
Navigate to ********************************************************************************** and select the
Employment/Job Listings tab
in the left-side menu.
Click on
Internal Applicants
. New applicants will then create an internal profile by clicking
Yes, I am an employee
.
Click on your initials in the top right corner, select
Internal Job Settings
, and verify your employee status to access internal job postings.
Once logged in, click on “Job Listings” and apply for the position.
SALARY: Office Professional D Salary Schedule
DEADLINE: Until Filled
JOB DESCRIPTION
JOB TITLE: Office Professional - D
Job includes a variety of clerical and office responsibilities, which frequently require the handling of sensitive and confidential material. Extensive interaction with diverse publics in person, by telephone and email must be handled effectively and efficiently. Some duties, for which the employee has major or primary responsibility, are district-wide in scope and require expertise specific to that responsibility.
REPORTS TO: Director of Operations
EXAMPLE (S) of WORK PERFORMED:
Under administrative review, is responsible for initiating and coordinating all of the clerical and office functions required in effective implementation of administrative policies and procedures.\
Provides recommendations to improve performance and increase efficiency within the department/area.
Assists with organizing workload in office, establishes priorities and meets deadlines.
Maintains supervisor's and own schedules of appointments and meetings.
Schedules and makes arrangements for meeting rooms.
Setup and manage district cell phones.
Processes mail and establishes and maintains files.
Monitors and arranges for maintenance of department equipment and programs (security, surveillance, elevators, fire alarm, etc.).
Creates building access cards and ID cards; maintains database of access cards, alarm pins and schedules.
Deals frequently with sensitive, confidential and contentious matters on a district-wide basis.
Assists in compiling, adjusting and monitoring budget information on computer.
Responds to telephone, electronic and written inquiries and/or refers them to the appropriate party.
Initiates contacts and transacts business with outside agencies and parties.
Informs supervisor about issues and concerns which he/she needs to know about.
Performs searches and accesses information on the Internet.
Reads publications, regulations and directives and takes action to implement them and/or refer important matters to his/her supervisor and staff.
Takes initiative to relieve supervisor of administrative detail.
Composes correspondence independently and/or from supervisor's notes or directions.
Types, prepares, edits, and proofreads in final form a variety of materials for approval by supervisor, printing, and distribution.
Administers, monitors and evaluates the effectiveness of policies and procedures as they relate to employees.
Maintains and confirms accuracy of building use calendars.
Monitors work order system to ensure timely completion of tasks.
Maintains utility usage database
Performs other related work as it appears and as assigned.
ESSENTIAL FUNCTIONS: (*)
(*) When a specific assignment has additional or different ESSENTIAL FUNCTION requirements, the differences will be discussed at the time of assignment.
Regular attendance is required.
Requires travel to work sites within a building.
Reviews and interprets printed reports to obtain information necessary for decision-making, planning and management in assigned area(s). (Reading Requirement)
Prepares and maintains written reports. (Writing Requirement)
Communicates with departmental staff concerning proper procedures necessary for the department efficiently. (Communication Requirements)
Visually obtains information from computer monitor. (Sight Requirement)
Auditorily obtains information from telephone. (Hearing Requirement)
Physical Demands
(Strength)
-Exerts 20 to 50 pounds of force occasionally, and/or
-Exerts 10 to 25 pounds of force frequently, and/or
-Exerts greater than negligible up to 10 pounds constantly.
-Ability to sit for extended periods of time
-Ability to view large volumes of written materials via computer screen and/or
records/correspondence/documentation for extended periods of time.
NOTE: includes personal movement and sitting some of the time, but may involve walking or standing for brief periods.
KNOWLEDGE, SKILLS, and ABILITIES:
Ability to establish and maintain positive working relationships with district employees and the public.
Knowledge/skills of current office practices, procedures and equipment.
Knowledge/skills of business English, spelling and arithmetic.
Knowledge/skills of the principles of officemanagement.
Skill in word processing accurately when composing or working from rough draft at a working rate of speed.
Skill in the application and interpretation of district and department policies and procedures.
Ability to understand and follow written and oral directions.
Ability to check numbers and written material for accuracy.
Ability to make arithmetic computations and tabulations accurately with reasonable speed.
Ability to maintain clerical records and to prepare reports from varied statistical and accounting information.
Ability to carry out secretarial duties independently and handle correspondence without review.
Ability to perform word processing and data entry tasks with speed and accuracy.
Ability to prioritize work to meet goals on a timely basis.
Ability to instruct other clerical staff effectively.
Ability to develop, layout and implement clerical procedures from general instructions.
Ability to communicate effectively both orally and in writing.
Ability to use coding and filing schemes.
Ability to independently solve problems and make decisions.
Ability to use district software packages.
Ability to assume leadership role in data management systems.
Working knowledge of computer word processing systems, spreadsheet applications, and database systems.
Vocational Preparation
: (Experience)
Five years experience, with at least one year in a position above entry level preferred.
Typing speed with accuracy - 55 wpm preferred.
Must pass skills assessment at proficient level in Google Docs, Sheets and Forms; Microsoft Word and Excel, spelling, math, sorting, filing, grammar and proofreading.
Education Preparation
: (Formal and Informal)
Associate's Degree (may be waived based upon related training and work experience)
B.A. or B.S. preferred
SALARY: Office Professional D Schedule
FLSA Status: Non-Exempt
JOB CATEGORY: Support Staff
WORK ASSIGNMENTS AND EVALUATION:
Staff assistant responsibilities are assigned upon employment. Work duties may be assigned verbally and in writing. Staff assistant work involves ongoing contact with supervisor. Employee in this position is evaluated annually (minimum).
How much does an office manager earn in Macomb, IL?
The average office manager in Macomb, IL earns between $28,000 and $62,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Macomb, IL
$42,000
What are the biggest employers of Office Managers in Macomb, IL?
The biggest employers of Office Managers in Macomb, IL are: