Innovative and tech-savvy real estate brokerage located downtown Chicago in West Town (Noble Square), is seeking a motivated, ambitious, dependable, and experienced OfficeManager to help assist their team of over 100 real estate agents and staff.
The primary responsibility of the position is to manage real estate listing inventory transactions, and be the first point of contact and face of the office. Applicants should be able to manage the flow of operations, information, and requests coming in throughout the day and have heavy organizational skills. Your goal is to make all visitors feel welcome while maintaining high levels of confidentiality and professionalism. This position will be exposed to many different aspects of the real estate business making the prefect candidate an adaptable critical thinker who is self-motivated and organized.
Responsibilities
Manage the brokerage MLS account and listings
Maintain & organize the company CRM
Onboard and offboard both staff and brokers
Provide agent support
Train and coach real estate brokers to assist in their day-to-day operations
Welcome and direct guests to the proper parties
Answer, screen, and forward incoming phone calls to correct department
Answer and field questions regarding office services
Gather and distribute daily mail/deliveries
Maintain inventory and order supplies
Collect & record earnest money and commission deposits
Generate commission disbursements and statements
Assist in company event planning
Organize and setup staff and agent training meetings
Audit legal document compliance
*THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES.
The qualified candidate will exhibit the following capabilities and attributes:
Excellent communication & writing skills & detail oriented
Team player
Critical thinker
Outgoing & Adaptable
Customer Service Oriented
Conversant in Adobe Suite & G-Suite
Has experience using the MLS & Dotloop (is a plus)
Experience:
Customer service experience (1 year required)
Real estate experience (1 year preferred, but not mandatory)
Independent self-starter, able to think quickly, and manage multiple tasks at once
Salary: $55,000 - $60,000
$55k-60k yearly 5d ago
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Office Manager
Addison Group 4.6
Office manager job in Naperville, IL
job Title:
OfficeManager
Naperville, IL
Industry:
Manufacturing
Pay:
$75,000-$85,000 annually
Benefits:
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Looking for an experienced officemanager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team.
Job Description:
We are seeking an experienced OfficeManager who will also support customer service and inside sales activities in a highly hands-on, on-site role.
Key Responsibilities:
Act as the main point of contact for customer and partner inquiries
Manage orders from intake through delivery, including confirmations and invoicing
Communicate timelines, shipment updates, and resolve order-related questions
Ensure accuracy in documentation, order details, and customer records
Provide daily support to sales leadership
Prepare quotes, pricing requests, and sales documentation
Follow up on leads, open quotes, and customer inquiries
Assist with onboarding new customers and maintaining account details
Coordinate with internal teams and international partners on production and shipping
Support inbound logistics and help resolve documentation or timing issues
Serve as a central communication hub between sales, operations, and logistics
Oversee day-to-day operations of a small, two-person office
Maintain organized records for orders, invoices, and correspondence
Support light accounts receivable tasks such as invoice tracking and basic collections
Assist with light accounts payable including invoice matching and expense documentation
Help with internal reporting and administrative coordination
Support the transition from reactive operations to more scalable systems
Contribute ideas that improve efficiency as the business grows
Qualifications:
10+ years of experience in officemanagement, customer service, inside sales, or sales administration
Perks:
Rare opportunity to step into a highly visible role with long-term growth potential
Be part of building and shaping the future of a growing U.S. operation
Hands-on exposure to international business and leadership
Stable environment with the opportunity to elevate and expand the role over time
Work closely with leadership in a small, impactful team
$75k-85k yearly 4d ago
Customer Experience Manager
Peg Staffing & Recruiting
Office manager job in OFallon, MO
This role is ideal for a strong-minded, driven leader who thrives on multitasking, works well without constant direction, and takes pride in delivering an exceptional customer experience. You'll lead a team of Customer Service Representatives while staying hands-on with daily operations, administrative needs, and cross-functional support.
You'll manage 6-7 direct reports and collaborate with operations and support teams across the business. This role requires someone who is personable, decisive, and comfortable stepping in wherever needed to keep things running smoothly.
What You'll Do
Lead, coach, and develop a team of CSRs across multiple locations while ensuring a consistent, high-quality customer experience. Oversee order intake and data accuracy related to billing, payments, job details, invoicing, and recurring services to support operational efficiency and accurate invoicing. Monitor customer interactions through audits, coaching, and training, and track performance metrics such as response times, resolution rates, and customer satisfaction (NPS).
Manage customer issue resolution by partnering with internal teams and using feedback to improve processes. Oversee CSR scheduling, including after-hours coverage to ensure 24/7 customer access, and support daily office operations. Assist with business development efforts by supporting bids, identifying upsell opportunities, and helping uncover new service needs during customer interactions.
Provide cross-functional support to sales, accounting, operations, IT, and occasionally HR-related functions. Manage CRM and billing systems in coordination with accounting. Serve as a backup to the CSR team when needed-handling calls, order entry, dispatching, or supporting special events in the field.
What We're Looking For
Proven experience in customer experience management, customer service leadership, or administrative management. Strong communication skills with the ability to engage customers, team members, and leadership effectively. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Confident decision-maker with high initiative and strong problem-solving skills.
Comfort with multi-line phone systems, CRM platforms, billing systems, and standard business software such as Microsoft Excel, Word, and PowerPoint is preferred.
Work Environment
Primarily office-based with occasional field visits and local travel between offices. Limited overnight travel for industry events (approximately 4-5 nights per year). Standard office environment with occasional hands-on tasks in the field.
$55k-104k yearly est. 5d ago
Luxury Travel Team Manager
TL365
Office manager job in Wheeling, IL
TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world.
As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service.
Role Description
This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture.
Key Responsibilities:
Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance.
Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance.
Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions.
Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients.
Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets.
Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards.
Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands.
Qualifications
Customer Satisfaction, Customer Service, and Communication skills
Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines.
Knowledge of luxury travel trends and destinations
Attention to detail and ability to manage multiple tasks simultaneously
Strong problem-solving and decision-making abilities
Proficiency in travel booking systems and technology
Excellent interpersonal and relationship-building skills
Ability to work independently and remotely
Experience in the hospitality or tourism industry
Experience in negotiating with vendors on behalf of clients
At least 3 years in a leadership or managerial role, ideally managing internal travel consultants.
Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture.
Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team.
Compensation
This is a base + commission compensation structure
Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
$59k-120k yearly est. 5d ago
Customer Experience Manager
Sterling Engineering
Office manager job in Schaumburg, IL
Job Title: Customer Experience Manager
Job Type: Full-Time | Direct Hire
Pay Rate: Up to $85K DOE
We are seeking an experienced Customer Experience Manager with a strong manufacturing background to lead and develop a high-performing customer support team.
Key Responsibilities
Lead, coach, and manage a customer support team of 5-10 employees.
Oversee daily customer service operations, including order entry, order tracking, expediting, and issue resolution.
Serve as the escalation point for customer concerns, ensuring timely and effective solutions.
Partner closely with Manufacturing, Production, Sales, and Logistics teams to ensure customer requirements are met.
Review customer purchase orders to ensure accuracy, compliance, and clear communication of requirements.
Develop and implement training, best practices, and standard operating procedures to improve service quality.
Monitor team performance, conduct regular feedback sessions, and complete performance reviews.
Identify process gaps and lead continuous improvement initiatives within customer support operations.
Maintain a high level of professionalism and consistency in all customer interactions.
Qualifications
Bachelor's degree in business or a related field required
3-7+ years of customer service experience in a manufacturing environment required.
Strong understanding of manufacturing workflows, order processing, and customer fulfillment.
Excellent verbal and written communication skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills with a practical, solution-oriented approach.
Experience with ERP/CRM systems preferred.
Bachelor's degree in Business, Operations, or a related field preferred (or equivalent experience).
$85k yearly 1d ago
Business Office Manager
Vivia
Office manager job in Lincolnwood, IL
Business OfficeManager Reports To: Billing Manager Schedule: Full-time, 40 hours/week Compensation: exempt from overtime, $56-$62k annual salary, with eligibility for a quarterly performance-based bonus
Position Summary
The Business OfficeManager is a critical leadership role responsible for driving insurance enrollment efforts, optimizing front office operations, and supervising administrative teams across multiple community mental health clinics. This role ensures timely and accurate submission of applications through the ABE Provider Portal, tracks and reduces the uninsured patient rate, and maintains compliance with organizational and state regulations. The Business OfficeManager also plays a key role in office process improvement, staff training, and cross-site quality assurance.
This is a highly collaborative and patient-facing leadership role ideal for someone who thrives in a mission-driven environment, is detail-oriented, and can balance frontline service with operational oversight.
Key Responsibilities
+Supervision & Leadership
+Supervise and support Office Admins across sites, serving as a resource for questions, guidance, and real-time problem-solving.
+Coordinate front desk schedules to ensure full coverage across locations.
+Train and onboard new Office Admins and provide continuing mentorship and performance feedback.
+Conduct periodic audits, quality reviews, and performance appraisals
Front Office Process Oversight
+Identify opportunities for workflow improvements in patient intake, check-in, appointment scheduling, no shows, and follow-up processes.
+Standardize procedures across clinics and maintain up-to-date SOPs.
+Ensure all appointments are checked in and checked out based of Vivia Health's policies and procedures.
+Ensure all front office staff follow protocols for data accuracy, patient confidentiality, and clinic professionalism.
+Oversee the timely and accurate completion of RSA documentation by Office Admins.
+Provide coaching and training on RSA processes and documentation standards.
Clinic Environment Oversight
+Lead and supervise Office Admins in maintaining the cleanliness, organization, and presentation of all clinic sites.
+Ensure that each Office Admin conducts regular walkthroughs of their clinic to assess physical space, address supply needs, and uphold cleanliness standards.
+Monitor that front desk and common areas are consistently professional, welcoming, and in alignment with clinic expectations.
+Coordinate with facilities staff and Office Admins to resolve cleanliness issues, report maintenance concerns, and ensure a safe clinic environment.
+Oversee inventory management processes across sites, ensuring that Office Admins maintain orderly storage areas and proactively restock front office supplies.
Insurance Coverage and ABE Application Oversight
+Oversee and ensure accurate and timely submission of Medicaid and other health coverage applications via the ABE Provider Portal.
+Monitor uninsured patient rates and implement strategies to reduce them across the organization.
+Maintain a centralized, trackable system for all insurance applications and documentation.
+Follow up with patients and case managers to complete outstanding items.
+Generate and present regular reports on coverage metrics to leadership.
Cross-Functional Collaboration
+Serve as a key liaison between administrative, billing, and clinical departments.
+Support patient-facing staff in resolving insurance-related issues quickly and effectively.
+Step in as backup support during absences, covering the front desk, phones, appointment scheduling, and EHR tasks as needed.
Operational Support (as needed)
+Provide coverage at clinic locations (Bucktown, Rogers Park, Gage Park) during staff absences or clinic needs.
+Assist with scheduling, phone calls, patient communication, and EHR data entry as backup support.
Qualifications
Required:
+Minimum 2 years of administrative experience in healthcare or mental health settings.
+Previous experience in a lead, training, or supervisory role.
+Strong understanding of front office operations, including EHR systems (preferably AthenaOne).
+Familiarity with RSA level documentation and community mental health billing practices is strongly preferred.
+Proficiency in Microsoft Office (Word, Excel, Outlook).
+Excellent communication skills, especially in translating complex documentation into patient-friendly explanations.
+Detail-oriented, dependable, and capable of managing multiple priorities independently.
+Commitment to equity, inclusion, and service to under-resourced populations.
Preferred
+Bilingual (Spanish/English) is a plus.
+Associate or bachelor's degree in a related field (e.g., Health Administration, Social Services).
Work Environment
+Primarily based at Bucktown and Lincolnwood locations.
+Will travel to Rogers Park and Gage Park to provide coverage and training as needed.
+Full-time role with standard business hours; occasional flexibility required for team or client needs.
$56k-62k yearly 5d ago
Receptionist & Office Coordinator
Kansas City Symphony 3.6
Office manager job in Kansas City, MO
The Receptionist & Office Coordinator plays a key role in creating a welcoming and professional environment at the Kansas City Symphony. This front-facing position combines customer service, administrative support, box office assistance, and facilities coordination. The ideal candidate is friendly, detail-oriented, and highly organized, with a commitment to delivering excellent service to patrons, staff, and visitors.
Essential Duties and Responsibilities include the following:
Provide exemplary customer service to all patrons, both over the telephone and in person
Maintain highest level of product knowledge and enthusiasm
Act as Symphony representative at the Shirley Bush Helzberg Symphony House
Maintain an organized & professional reception desk
Box Office Duties:
Achieve sales/solicitations/data management success
Maximize patron participation by offering additional opportunities
Support data management policies
Answer incoming phone calls and accurately process orders using Tessitura ticketing software
Facilitate ticket purchases in person at the Symphony offices
Fulfillment of tickets purchased, along with the mailing of any other collateral materials, as instructed
Initiate outgoing telephone sales calls
Assist marketing department by communicating customer feedback
Process online submissions (student season passes, complimentary offers, etc)
Help patrons exchange tickets, and solve simple customer service issues
Administrative & Facilities Duties:
Provide clerical support to other departments
Greet all building guests and direct them to the proper location or assist with their needs
Be the point of telephone contact when someone desires to speak with the operator when calling in (instead of using the staff directory)
Knowledge of daily events & appointments in the building including maintaining the the online room calendars.
Point of contact for the shared copier/printer maintenance - (order toner, put in service requests, track service tickets)
Point of contact for general building maintenance requests (initiate & monitor maintenance tickets)
Oversee general office supplies and break room supplies, including purchasing and budget tracking
Oversee & manage breakroom equipment & dishes, including daily preparation of coffee
Daily processing of both incoming and outgoing mail
Receipt of packages delivered to Symphony House and distribution to appropriate personnel
Preparation of daily check report
Opening & closing of outside gates at open & close of business
Other duties as assigned or requested by the KCS management team
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Diplomacy and pleasant manner essential.
Exceptional organizational abilities and acute attention to details and deadlines.
Ability to work efficiently and effectively under pressure managing multiple priorities.
Public manner which enhances the perception of the KCS as a well-run and professional organization.
Team player with a high degree of personal initiative and drive.
Tactful, discreet, calm under pressure.
Education and Experience:
Bachelor's Degree preferred
1-2 years sales and/or customer service experience
Classical music interest or willingness to learn
Microsoft Office - Excel and Word
Ticketing or CRM software knowledge (or ability to learn quickly)
Basic math skills
Language Skills:
Superior verbal and written communication skills
Excellent grammar
Friendly and helpful personality, pleasing telephone manners
Physical Demands
Sitting at the computer for several hours at a time
Using a telephone and/or head set
Carrying boxes of supplies to various areas
Work Environment
Position is located in an office.
It is sometimes necessary to attend meetings at the Kauffman Center for the Performing Arts or other off-site locations.
Must be able to work varied hours - primarily days, with evenings and weekends as needed occasionally for special events. Example: Memorial Day weekend concert
The Kansas City Symphony is an Equal Opportunity Employer. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.
$37k-40k yearly est. 1d ago
Office Manager
Private Client Select
Office manager job in Schaumburg, IL
About the Company
PCS is one of the largest high net worth managing general underwriters in the market today. With a sole focus on families with $5m or more in assets, PCS provides complex insurance policies for individuals with complex needs. Private Client Select offers property and casualty personal insurance solutions and risk management services that meet the unique and complex needs of High-Net-Worth clients. We understand their passions and are committed to preserving the life that they have built.
PCS employs approximately five hundred staff members. The company has offices in New York, NY, St. Petersburg, FL, and Schaumburg, IL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. This role is considered hybrid; the expectation is four days' presence in the Schaumburg, IL office with one day optional remote.
About the Position
PCS is seeking a highly organized and proactive OfficeManager to oversee the day-to-day operations of our Schaumburg, Illinois office. This role is responsible for ensuring a professional, efficient, and well-functioning workplace while supporting employees and business operations.
The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a fully on-site environment. This role requires physical presence in the Schaumburg office four days per week.
Key Responsibilities:
Office Operations & Facilities Management
Oversee daily office operations to ensure a smooth, efficient, and professional workplace.
Manageoffice supplies, inventory, equipment, and vendor relationships.
Coordinate office maintenance, repairs, and facilities-related needs.
Serve as the primary point of contact with building management and external vendors.
Support the development, implementation, and enforcement of office policies and procedures.
Coordinate office mail, shipping, deliveries, and visitor/guest logistics as needed.
Support occasional administrative tasks including manager expense organization, invoice tracking, and ad hoc office-related projects.
Meeting & Event Planning
Serve as the primary on-site point person for coordinating large meetings, leadership visits, trainings, and office-wide events.
Manage meeting logistics including conference room scheduling, room setup, AV/Zoom readiness, catering coordination, and day-of support.
Train staff on office reservation tools and ensure conference rooms remain organized, stocked, and meeting-ready.
Employee & Workplace Support
Act as an on-site resource for employees regarding office-related needs and questions.
Coordinate onboarding logistics for new hires in the Schaumburg office.
Partner with HR/leadership on scheduling interviews and other appointments as well as workplace initiatives as needed.
Support a positive, inclusive, and professional workplace culture.
Project & Event Coordination
Assist with planning and coordinating office meetings, team events, company activities.
Manageoffice-related projects, ensuring timely execution and follow-through.
Support company-wide initiatives related to workplace operations and engagement.
Compliance & Confidentiality
Handle confidential and sensitive information with discretion and professionalism.
Ensure compliance with company policies, safety standards, and applicable regulations.
Maintain a clean, organized, and compliant office environment.
Required Skills, Knowledge, and Education
5+ years of experience in officemanagement, facilities management, or a related role.
Bachelor's degree in Business Administration, Management, or a related field preferred.
Strong organizational and time-management skills with the ability to multitask and prioritize effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools such as Microsoft Teams or Google Workspace.
Strong problem-solving skills with a proactive, solutions-oriented mindset.
High level of professionalism, integrity, and discretion.
Applicants must be legally authorized to work in the United States and must not require employment-based visa sponsorship now or in the future.
Equal Employment Opportunity Policy
PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.
$36k-55k yearly est. 4d ago
Office Manager
BGSF 4.3
Office manager job in Franklin Park, IL
Our client, a dynamic manufacturing company in Chicago' near NW suburbs, is looking for an OfficeManager to join their team as they continue to grow. This full-time position involves overseeing the daily operations of an office and its various departments. Preferred skills include general officemanagement, human resources, and payroll/accounting. This role will be a key cog in the day-to-day operations of the company and will work closely with company leadership.
Responsibilities
OfficeManagement:
Supervising/Assisting with AP & AR duties:
Weekly vendor payment process
Purchase order support
Overall department coverage when needed
Conducting monthly check-in meetings to ensure all AP and AR functions are running efficiently
Maintain office appearance and cleanliness
Responsible for all office equipment (phones, computers, printers, etc.):
In working order
Train employees how to use
Troubleshoot minor issues
Submit support tickets for complex issues
Contract management and renewal
Upgrades or replacements
Manageoffice supplies from taking inventory to ordering to stocking
Work closely with various vendors to execute company projects
Plan, organize, and host office lunches, parties, and activities
Financial Management:
General Ledger Support
Responsible for maintenance of accounting processes
Responsible for monthly closing support
General Ledger Reconciliation
Bank Reconciliation
Manage internal financial procedures
Act as liaison between company and outside auditors for document needs
Assist auditors in the completion of the annual audit
Direct communication with bank and/or lenders
Human Resources:
Bi-weekly payroll for full-time and temporary company employees
Weekly payroll for outside temp agencies
Maintain direct contact with outside HR resources
Drafting or amending company policies for distribution
Maintaining all employee records
Personal Time Off for all employees
Administering relevant paperwork to new employees
W4 & I9 document control
401K information
Health/Dental information
Terminations
Pay changes
Worker's Compensation
File all workers' compensation claims and act as point of contact with assigned adjusters
Complete yearly workers comp audit
Health Insurance
Act as point of contact for Health Insurance group regarding health and dental insurance
Work closely with company insurance brokers for yearly compliance reporting
Recruitment
Post job ads on hiring sites as positions within the company become available
Perform all screening processes
Set-up, in some instances attend, online and in-person interviews for hiring managers
Conduct new hire onboarding
Qualifications and Skills
Minimum of 3 years proven experience as an OfficeManager, Front OfficeManager, or Administrative Assistant
Proficiency in MS Office (Outlook, Teams, Excel, Word, and PowerPoint)
ERP experience - preferred
Experience in business manufacturing setting - preferred
Hands-on experience with office machines and equipment (printers, phones, computers)
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
Polished written and verbal communication skills
College degree - preferred
$37k-44k yearly est. 2d ago
Office Manager/Optician
Franklin Eye Care, LLC
Office manager job in Chicago, IL
Franklin Eye Care, LLC is a leading provider of comprehensive eye and vision care services in the Chicago area, using advanced state-of-the-art technology in every exam. Known for its personal attention and professional care, the practice is committed to ensuring patient comfort and providing clear communication throughout the care process. Led by Dr. Drey, the team offers services ranging from routine eye examinations to the diagnosis and treatment of complex ocular diseases. Franklin Eye Care, LLC strives to educate its patients and address all their questions for a thorough, satisfying experience.
Role Description
This is a full-time on-site role located in Chicago, IL, for an OfficeManager/Optician. The role involves managing day-to-day office operations, scheduling, insurance billing, providing administrative assistance, social media involvement, and delivering exceptional customer service. Additionally, responsibilities include supporting and managing the optometry team, scheduling appointments, maintaining office organization, and lead optician.
Qualifications
Strong Communication and Customer Service skills to interact effectively and professionally with patients and staff
Proficiency in Administrative Assistance and Office Administration to manage scheduling, record-keeping, and general office duties/ Revolution EHR
Experience in handling and maintaining Office Equipment
Knowledge of opticianry, including eyewear selection and fittings, is an asset
Ability to work collaboratively in a team-oriented environment
Experience as Optician and billing vision insurances
$36k-55k yearly est. 1d ago
Office Manager
Pandi, LLC
Office manager job in Kansas City, MO
The OfficeManager supports associates and guests, ensures smooth daily office operations, and serves as the receptionist by greeting and directing guests both in person and by phone.
Key responsibilities include office and front desk management, guest services, building and vendor coordination, conference room scheduling, meeting and event support, safety training, onboarding assistance, and maintaining suite and building policies and procedures
Engagement & Culture
Learn and model the office's history, culture, values, and policies.
Build strong connections with associates, partners, and community members.
Promote a trusting and engaged workplace environment.
Support team connection and commitment to the mission.
Deliver personalized, respectful guest experiences.
Earn trust across teams, the Board, and building management/tenants.
Always present the office professionally.
Core Areas of Responsibility
OfficeManagement & Front Desk Operations
Perform clerical duties such as photocopying, emailing, and collating.
Order and maintain office supplies; manage general functions of the office.
Manage conference room calendars; ensure rooms are tidy and ready before meetings.
Ensure all doors are locked at appropriate times.
Perform building walkthroughs for upkeep needs and report issues.
Lights, music, clean space, office supply support.
Change light bulbs, troubleshoot application issues, tidy common spaces/furniture.
First line of defense for troubleshooting printer/tech/WiFi; communicate issues with IT and escalate as needed.
Ownership of common areas and coordination of shared storage solutions.
Reception & Guest Relations
Warmly greet and check in guests, notify hosts, and escort visitors as needed.
Provide hospitality (drinks, snacks, Wi-Fi help) and assist with video calls and basic tech setup.
Manage visitor logs, iLobby check-ins, and parking validations.
Support meetings and events with setup, coordination, and vendor assistance.
Mail & Deliveries
Receive, sort, and forward all incoming mail; respond to routine external correspondence as needed.
Retrieve mail, separate and distribute by entity; coordinate misdelivered mail with building officemanagers.
Handle packages; notify recipients; alert associates of lunch deliveries.
Travel & Scheduling
Assist in scheduling meetings and events.
Support travel planning and itineraries using approved processes as appropriate.
Building Liaison
First line of defense between associates and building management.
Report issues via BuildingHub, text/email management.
Parking garage door issues; clearing tickets for guests.
HVAC, elevator, door access, trash issues.
Suite Communication & Education
Communicate building announcements and alerts (parking updates, fire alarm testing, elevator service, emergency updates).
Safety information education: AED, fire drills, tornado warning, stair access, emergency preparedness protocol.
Internal announcements affecting associates.
Breakroom/Kitchen Support
Dishwasher unload/load; tidying; restocking snacks, candy, drinks, coffee, tea.
Clean coffee machines; organize cabinets.
Break down boxes, coordinate trash removal.
Snack/candy/drink refilling; inventory.
Associate Experience
Assist associates hosting special events, front desk coverage.
Catering coordination; event setup, execution, and cleanup.
Birthdays & anniversary celebrations; team building; themed seasonal décor & candy.
Personal Attributes
Strong organizational, communications and interpersonal skills.
Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment.
Provide remarkable customer service.
Excellent written and verbal communication skills.
Excel in a team environment.
Friendly, outgoing, welcoming personality.
Professional appearance.
Skills and Experience
High School Diploma or G.E.D. required, bachelor's preferred.
Experience in administrative or officemanagement roles.
Strong typing, writing, proofing, editing abilities.
Proficiency in Microsoft Office Suite.
Physical Abilities
Ability to sit for extended periods; occasional standing/walking.
Use of hands for typing, handling objects, tools, controls.
Occasional stooping, bending, pulling, pushing.
Ability to reach with hands and arms.
Consistent ability to speak and hear.
Ability to lift, carry, or move up to 25 pounds.
Vision sufficient to clearly see and identify objects.
$31k-46k yearly est. 4d ago
Office Manager
New Roots Talent Consulting, LLC
Office manager job in Northbrook, IL
Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule?
Our client location in the northern suburbs (Northbrook area) is looking to add a strong officemanager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously.
About the company:
Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an officemanager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors.
Key Responsibilities:
Assist in the planning and coordination of conferences, from inception to completion.
Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination.
Communicate with sponsors and venue to ensure timely delivery of event requirements.
Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking.
Ensure compliance with event policies and timelines
Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations.
Provide administrative support to the company president
Create and update conference webpages
Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.)
Update and maintain forms in Wufoo
Communicate day of conferences with sponsors and attendees
Qualifications:
Proven experience in project management, conference coordination, and related administrative roles.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent written and verbal communication skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo
Ability to work independently in small office environment
Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm)
Professional presentation and demeanor
Bachelor's degree or equivalent experience
If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!
$36k-55k yearly est. 4d ago
Office Manager
Connect Search, LLC 4.1
Office manager job in Glenview, IL
Role: OfficeManager
Location: Glenview, IL | Onsite | Full-Time
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Our client, a premier health and wellness clinic in Glenview delivering personalized care across a multitude of medical services, is seeking an experienced and professional OfficeManager to support day-to-day operations.
Role Overview
The ideal candidate will be a polished and patient-focused OfficeManager who brings white-glove service and a professional, friendly demeanor to a busy front desk. You'll be central to creating a positive patient experience, managing administrative tasks, and navigating a robust electronic medical records (EMR) system. This role is especially suited for someone who thrives in a high-volume healthcare setting and enjoys interacting directly with patients.
Key Responsibilities
• Greet and support patients in a warm, professional, and upbeat manner
• Efficiently onboard new patients and assist with registration and scheduling
• Learn and utilize the clinic's EMR system for billing, registration, and invoicing
• Process payments at point of service and assist patients with understanding service coverage (self-pay model)
• Coordinate daily front-desk operations during high-volume periods (e.g., multiple providers on site)
• Manage patient communication via phone, email, and in person with composure and attentiveness
• Assist with social media tasks (Instagram experience is a strong plus)
• Support other administrative functions as needed
Required Skills & Qualifications
• Outstanding interpersonal skills and a professional, service-oriented demeanor
• Strong computer proficiency, including comfort learning new software quickly
• Experience with Microsoft Word, Excel, Outlook, and PowerPoint is helpful
• Ability to multi-task and stay organized in a dynamic, fast-paced environment
• Excellent communication skills and a team-oriented mindset
Nice to Have
• Previous experience in a medical or wellness office setting
• Familiarity with patient intake processes and EMR systems
$37k-49k yearly est. 1d ago
Office Administrator
Insight Global
Office manager job in Kansas City, MO
The Office Administrator will support a large corporate office in Kansas City MO as the primary administrative point of contact. This person should have experience supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth.
• Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately
• Facilities support, for example calling a plumber or repairman as needed
• Minor support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues)
• Preparing the office, catering, conference rooms etc. for visits from Executives
• Any other ad hoc administrative support duties that arise
• Vendor collaboration if needed
This will be a permanent, contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals' relevant experience across a range of $60-$65K plus offered benefits that include health, dental, vision, and 401K.
REQUIRED SKILLS AND EXPERIENCE:
Invoicing experience: Invoice processing, tracking PO's, submitting invoices for project vendors, etc.
Strong Communication and Follow Up
3+ years of experience in an office administrator/officemanager/etc. role (Supporting an office, not an individual & must be a corporate setting of at least 30 people)
Experience with facilities management (i.e. ordering office supplies, snacks, inventory, calling a vendor for a repair, etc.)
Polished and professional
Tech savvy: Strong MS Office Skills - Word, Excel, Copilot
$60k-65k yearly 1d ago
Office Manager
Neuroclinic and Assessments
Office manager job in McHenry, IL
NeuroClinic and Assessments, LLC is a private neuropsychology and psychology practice serving Lake and McHenry Counties in Illinois. We specialize in neuropsychological assessment for adolescents, adults, and older adults, and provide psychotherapy tailored for adults and older individuals. Our team is dedicated to delivering professional, high-quality, and compassionate mental health care.
Role Description
We are seeking a full-time, on-site OfficeManager to support our McHenry, IL and Schaumburg, IL locations. The OfficeManager oversees daily office operations, supports administrative and clinical workflows, managesoffice equipment, provides exceptional customer service, and coordinates scheduling. Additional responsibilities include maintaining records, facilitating communication, and ensuring an organized and efficient work environment.
Responsibilities
Officemanagement
Provide administrative support to the business owner, including task management and prioritization.
Oversee schedules, including testing coordination and distribution of report-related tasks.
Monitor tasks from providers and students, issuing reminders and ensuring timely completion.
Distribute completed reports via fax, patient portal, or mail.
Maintain appropriate office supplies and coordinate printing of testing materials.
Track and ensure compliance with legal, ethical, and professional requirements.
Supervise, train, and support administrative staff while fostering a collaborative and professional team culture.
Reception
Greet patients and ensure a welcoming, supportive experience.
Facilitate completion of intake paperwork and obtain necessary signatures.
Request medical records from outside providers as needed.
Scan and upload appointment and testing materials into the appropriate systems.
Scheduling
Manage incoming phone calls, schedule appointments, and address questions about policies, billing, and insurance.
Coordinate and schedule communication with other healthcare providers.
Insurance and Billing
(training available)
Verify insurance coverage and determine applicable copays.
Collect deposits and discuss payment options with patients.
Submit insurance claims and enter payments into our Electronic Medical Record (EMR) system.
Generate and send patient statements and follow up on outstanding balances.
Qualifications
Strong communication and customer service skills, with the ability to engage clients and staff professionally.
Experience in administrative support or officemanagement roles.
Highly organized, detail-oriented, and proactive in identifying needs and solutions.
Ability to manage schedules, maintain records, and ensure operational efficiency.
Strong problem-solving abilities.
Proficiency in using and maintaining office equipment and officemanagement software.
High school diploma or equivalent required.
What we offer:
Compensation tailored to experience
Benefits package including health insurance, disability, and 401k.
Paid vacation & holidays.
$36k-55k yearly est. 1d ago
Office Manager
Inspyr Solutions
Office manager job in Melrose Park, IL
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. Responsibilities will include a range of bookkeeping, HR and administrative functions. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Support AP/AR and bookkeeping responsibilities
support HR functions as needed
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
3+ years officemanagement experience
Familiarity with ERP systems strongly preferred
Proficiency in Microsoft Office suite
Bachelor's degree and/or experience in manufacturing industry preferred
Strong communication skills
Strong ability to multitask
$36k-55k yearly est. 4d ago
Service Scheduling & Support Supervisor
CTI-Gas Detection Specialists
Office manager job in Columbia, MO
We are looking for a Service Scheduling & Support Supervisor to lead a team in coordinating efficient, high-quality service operations. This hands-on role oversees scheduling, team workflows, and customer support, ensuring our technicians are deployed effectively and our customers receive an exceptional experience. If you are organized, detail-oriented, and enjoy guiding a team to operational success, we want to hear from you.
Position Summary
The Service Scheduling & Support Supervisor leads scheduling and service support operations for a nationwide field service team. This role oversees the coordination of 20+ technicians supporting 2,000+ service appointments annually, with a strong focus on routing optimization, customer experience, and operational efficiency across multi-state territories.
Partnering closely with the Service Director, this position provides hands-on leadership, process improvement recommendations, and escalation support to ensure high-quality service delivery. Expertise in Salesforce Field Service or comparable field service management platforms is critical to success in this role.
Key Responsibilities
Lead, train, and supervise Scheduling Coordinators and Service Support Specialists
Oversee daily scheduling, routing, and technician calendar management for a nationwide operation
Optimize routing and logistics for multi-state technician coverage
Serve as an escalation point for complex customer issues and service concerns
Partner with leadership to identify and resolve scheduling, process, and operational challenges
Support contractor coordination, documentation, and compliance (SOWs, SOPs, AARs, COIs)
Ensure accurate customer communication, service confirmations, and technician notes
Maintain confidentiality and support safety and compliance initiatives
Requirements
Qualifications
High school diploma or equivalent (required); Associate's degree (preferred)
Customer service and customer relations experience
Experience with Salesforce Field Service or similar field service management systems
Experience working with field service scheduling, routing, and logistics for high-volume, multi-state operations or similar field service logistical support
Communication, organizational, and leadership skills
Proficient with CRM systems and standard business software
Additional Requirements
Ability to work independently in a fast-paced environment
Strong attention to detail and problem-solving skills
Willingness to travel as needed
$41k-67k yearly est. 2d ago
Office Administrator
McClement
Office manager job in Willowbrook, IL
Office Administrator / OfficeManager
We are seeking a highly organized, detail-oriented Office Administrator to support daily operations in a dynamic, professional environment. This role plays a key part in ensuring our office runs smoothly while upholding our mission, values, and commitment to continuous improvement.
What You'll Do
• Oversee the day-to-day operations of the office, ensuring a clean, safe, and well-organized workspace.
• Coordinate office procedures and workflows to support efficient operations.
• Serve as a primary point of contact for internal teams, visitors, and external vendors.
• Greet visitors, manage incoming calls, and distribute mail and packages (FedEx, UPS, USPS).
• Prepare conference rooms for meetings, including A/V setup and catering coordination.
• Provide general support for office phones and equipment; coordinate repairs and manage equipment inventory.
• Assist employees with office equipment and systems as needed.
• Manageoffice, kitchen, and test kitchen supplies, including ordering and inventory tracking.
• Maintain test kitchen readiness and receive/inventory products and supplies.
• Understand and follow internal business processes; help document and improve procedures.
• Partner cross-functionally to support planning, execution, and delivery of initiatives.
• Drive continuous improvement by identifying opportunities to enhance efficiency and effectiveness.
What You Bring
• Strong attention to detail and ability to deliver accurate, complete work.
• Clear, professional communication skills with the ability to interact respectfully at all levels.
• Proven ability to multitask, prioritize, and manage competing demands.
• A collaborative mindset and positive interpersonal approach.
• Strong problem-solving skills and sound judgment.
• High level of organization, motivation, and work ethic.
Qualifications
• Some college or degree preferred, with 3-5 years of experience in an office or administrative role.
• Strong computer and internet research skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, Teams (required).
• Experience with Visio and Publisher preferred.
• Experience with SharePoint and Wix/website maintenance a plus.
Physical & Work Environment Requirements
• Ability to occasionally lift 20-40 pounds.
• Frequent exposure to temperature changes (including 32°F product storage freezer).
• Normal office environment with ambient noise.
• Prolonged periods of sitting at a desk.
You'll Thrive Here If You
Take pride in creating structure, order, and a welcoming workplace.
Enjoy being the go-to person others rely on to keep things running smoothly.
Proactive, adaptable, and comfortable managing multiple priorities.
Communicate clearly and professionally with people at all levels.
Value collaboration and build strong, respectful working relationships.
Loof for opportunities to improve processes and elevate how work gets done.
Why Join McClement
At McClement, our values guide how we work and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in creating an environment where people feel respected, supported, and empowered to do their best work.
Apply today is you'd like to be part of a close-knit, professional team where your contributions matter, your ideas are welcomed, and your role plays a meaningful part in our day-to-day success.
As part of the applicant process
, please complete this assessment: ****************************************
Equal Employment Opportunity Statement
McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$32k-45k yearly est. 3d ago
Care Team Manager - Logan
Beacon Specialized Living 4.0
Office manager job in Kansas City, MO
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-28k yearly est. 5d ago
Passenger Service
159559 Sunline Services
Office manager job in Chicago, IL
Responsible for Passenger Check in, Boarding & Baggage Services.
Interacts with Airline customers
Emphasis on Quality Services
Demonstrate a Safety-First attitude
Requirements Previous experience in the aviation industry preferred but not required.
Able to secure documentation to obtain Aviation ID Badge.
Ability to lift 50 lbs independently
Able to effectively communicate both verbally and in writing.
Highly motivated and able to work well independently and with the team requiring minimal supervision in a fast-paced environment.
Able to multi-task and establish priorities in a dynamic and changing environment.
Must always maintain a professional appearance and mannerisms.
Able to work as a productive member of the Sunline Services Team.
Pass drug test.
Complete and pass 10-year background check.
Job Types: Part-time
Schedule:
Monday to Friday
Weekends & Holidays
Part Time Benefits:
Paid sick time (up to 5 days per year)
401K after 1 year of employment
Salary Description
$18.15 - $19.15 hourly
How much does an office manager earn in Moberly, MO?
The average office manager in Moberly, MO earns between $26,000 and $56,000 annually. This compares to the national average office manager range of $30,000 to $62,000.