Office manager jobs in New Castle, IN

About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: Ability to perform role effectively for an average of 6 opportunities concurrently. Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements Bachelor's degree required, Master's degree preferred: Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Homeowners Associaton Management Company- Homeowners Association can be a big job for board members who just want to care for their community. OMNI management services makes that job easier. Job Description We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Assistant Sales Desk Manager supports the overall leadership, performance, and culture of the Delaware Life Marketing (DLM) Sales Desk. This role partners directly with the Manager of the Sales Desk to oversee day-to-day workflow, coach inbound sales representatives, elevate service standards, and reinforce a consistent "One Distinct Message" experience across all Sales Desk interactions. The Assistant Manager plays a key role in training, recognition, and continuous improvement that strengthens advisor engagement and drives sales outcomes. How You'll Contribute: Sales Desk Leadership & Support * Serve as the primary support partner to the Sales Desk Manager in running day-to-day desk operations. * Act as second-in-command for the Inbound Team, including oversight of workflow, call coverage, assignment management, and service escalations. * Provide leadership presence when the Manager is unavailable - ensuring execution of the Teams daily activities, service consistency, timely decision-making, and clear communication. Coaching, Development & Training * Support onboarding and ongoing training for Inbound Sales Representatives, ensuring strong understanding of DLM products, processes, technology, and the 6 Step Sales Process * Deliver group training sessions and one-on-one coaching to enhance sales effectiveness, messaging quality, and advisor experience. * Reinforce performance expectations, professional standards, and role clarity for all desk representatives Performance & Quality Management * Assist with annual performance evaluations, including gathering KPI data providing feedback, and identifying development opportunities. * Monitor service levels, call quality, advisor satisfaction, and workflow metrics; recommend improvements to elevate the desk's performance. * Partner with the Manager to address elevated service issues and ensure timely, accurate resolutions. Hiring & Talent Pipeline * Participate in the recruiting of as well as the interviewing and selecting of candidates for internal and inbound roles. * Support career-pathing initiatives that help reps progress from Inbound to Internal Wholesaler to Hybrid Wholesaler and to External Wholesaler. * Provide opportunities to learn more about key roles in Sales Distribution, Marketing, Sales Enablement, and Operations. Culture & Recognition * Promote a positive, engaged desk culture through Bravo's "Meaningful Recognition" program and regular team reinforcement. * Encourage behaviors aligned to DLM's 7 Pillars. Industry Knowledge & Research * Stay informed on trends in sales desk models, advisor support strategies, and competitive service design. * Provide insights and recommendations that strengthen the DLM Sales Desk's positioning and effectiveness. We are looking for: * Bachelor's degree in business, finance or a related field or experience in lieu of education. * 3 - 4+ years of experience in a sales desk, internal wholesaling, customer engagement, or advisor support environment. * Knowledge of annuities, financial services products, and industry terminology is required. * Exceptional communication and relationship building skills. * Experience in coaching, training, and mentoring others is strongly recommended. * Proficiency in CRM systems, Salesforce preferrable, data analytics tools, and sales platforms. * Series 6 and 63 licenses required * Series 26 license required (or ability to obtain within 30 days of hire). Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-JL1

PRIMARY DUTY Coordinate the supportive services of the community, such as Accounts Payable/Receivable, recordkeeping, payroll and human resources. ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages A/P, A/R, accounting and recordkeeping functions. Checks figures, postings and documents for correct entry, mathematical accuracy, and proper coding. Prepares and sends monthly resident account statements. Maintains resident accounts and ledgers. Prepares and delivers bank deposits. Maintains records required by licensing agencies. Maintains current resident data. Assists with human resources by effectively recording, maintaining, and reporting human resource information such as recruitment, new hire on-boarding, performance evaluations, associate relations, and in-service/continuing education Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements. Plans and conducts new hire orientations for new associates. Explains company personnel policies, benefits and procedures to associates or applicants. Acts as an on-site resource for associates and managers, answering associate inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations. Manages payroll functions, including accurate and timely payroll processing. Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations. Reviews time clock records and other information to detect and reconcile payroll discrepancies. Verifies attendance, hours worked and pay adjustments, including any deductions, and posts into payroll system for processing. Maintains the paid time off records of associates. Issues and records adjustments to pay, related to previous errors or retroactive increases. Answers associate inquiries regarding their paychecks. Assists Community Relations Director/Leasing Director with community tours as necessary. Compiles and prepares data and reports as required by corporate staff. Maintains inventory and orders supplies as necessary. On-call and Weekend Manager duties may be required as directed by the Executive Director. Reports any issues or problems that may arise to the Executive Director. Complies with state, federal, and all other applicable health care, financial and safety standards. Assists families and other visitors as needed. Attends/completes required in-services and other required meetings. Performs other duties as directed. SUPERVISORY REQUIREMENTS of this position are generally as follows: Oversees the activities of the Business Office. Directly manages Concierge/Receptionist (as necessary), indirectly supervises all other associates as a Department Head. Provides guidance/input to Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, interviewing, hiring, and training associates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; and terminating associates. EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. Previous experience in a long-term care environment preferred. High school diploma or equivalent. Minimum of 3 years of previous experience in office management; or an equivalent combination of education and experience. KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position. Reading Ability - Able to read and interpret written information. Written Communication - Able to write clearly and informatively. Verbal Communication - Able to talk to others to convey information effectively. Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions. English Language - Knowledge of the structure and content of the English language. Math Ability - Knowledge of arithmetic and its applications. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Customer and Personal Service: Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner. Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality. Organizational Support - Follows company policies and procedures. Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events. Planning/Organizing - Prioritizes and plans work activities; advises for additional resources in needed. Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent. Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan. Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position. Desktop/Notebook computers MS Office (Word, Excel, Outlook, etc.) Billing Software (such as Yardi, etc.) PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate may be exposed to bodily fluids and odors on an occasional basis. While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell. The associate must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Business Office Manager Opportunity at Harcourt Terrace The Business Office Manager provides leadership over the financial duties of the facility including accounts payable, accounts receivable, payroll, benefits administration and resident trust. Skills Needed Leadership: Guide, inspire, and support the office team to achieve high standards of accuracy, accountability and promote a positive and collaborative environment. Attention to Detail: Accuracy in documentation, record keeping, data entry, financial reporting and billing. Critical Thinking and Time Management: Address issues effectively by prioritizing tasks, meeting deadlines and managing multiple responsibilities. Interpersonal Communication: Empathetic engagement with residents and families. Clear, effective communication with interdisciplinary teams. Conflict resolution and mediation skills. Supportive Presence: Creating a comforting and engaging atmosphere for our residents. Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies. Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: High school diploma or general education degree (GED) required. Strong passion for geriatric advocacy and commitment to senior care excellence. Some college preferred. One to three years nursing home accounting, business office accounting experience preferred. Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Property Description The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene. Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

General Hotels Corporation has an immediate opening for an Front Office Manager at Crowne Plaza Indianapolis Airport. The Front Office Manager is responsible for the success of the front desk team and ensuring guest satisfaction by providing exceptional customer service, mentoring team members, and driving continuous improvement in guest satisfaction scores. The Front Office Manager is responsible for a variety of tasks, including: Acts as manager on duty for the hotel and oversees front desk operations Ensures all guests are greeted and attended to promptly, providing personalized service to enhance their experience. Responds appropriately to guest complaints, solicits feedback, and fosters relationships to drive continuous improvement in guest satisfaction. Handles escalated guest issues and concerns with tact, empathy, and discretion, resolving them to the guest and hotels satisfaction Ensures front desk staff is knowledgeable about the hotel and its amenities, trained in brand guest service and brand standards, and proficient in all front desk operations, including check-in/check-out procedures, telephone procedures, and computer systems. Assists with human resources functions, including recruiting, interviewing, orientation, training, performance planning, and associate management and counsel. Provides mentoring, coaching, and regular feedback to team members to manage conflict and improve performance. Monitor KPI's and provide leadership guidance and support to the front office team, fostering a positive and collaborative work environment. Assist with coordination of team members tasks to ensure they are equipped with the knowledge and skills to excel in their roles, and being a solution provider. Schedule and coordinate with front office managers to ensure adequate coverage to meet operational demands. Improve guest service scores, enrollments, and other brand standard requirements. Understands and follows policies and procedures for the hotel's key control system, ensuring compliance by all staff members. Checks billing instructions and guest credit for compliance with hotel credit policy and ensures all transactions are handled securely. Typically supervises front desk supervisors, desk agents, night audit, and concierge/bellman. The ideal candidate for this position will possess the following skills: College education related to hospitality, or the equivalent hotel front office supervisory experience is preferred. Must be guest focused while being creative and able to problem solve during challenging times. Must be able to multitask and make difficult decisions on the spur of the moment. Guest relations skills are required. Must have valid driver's license and current insurance. Must speak fluent English; bi-lingual in Spanish is a plus. Must have reliable transportation. Must be able to regularly work evenings and weekends. BENEFITS Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

As an Office Manager, you are responsible for managing your team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff. Management experience and local community involvement are important for business development and growth while teambuilding and coaching skills are essential for developing office staff to provide exceptional customer service for which we are known. In addition to the candidate's experience, Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills in order to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: Retain and expand current customer relationships. Open new accounts, perform account maintenance, process and close loans Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions Perform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture Responsible for team building & motivation - Track results vs. goals, conduct weekly team meetings and coach employees Supervise branch personnel - Responsible for performance appraisals, employee development, disciplinary actions and scheduling Lead, exemplify and coach to 212º commitment to service Assist with business development by preparing for and participating in business calling activities, networking, and community involvement. Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency Responsible for customer relations including complaints and inquiries Responsible for office operational processes Other functions as required Represent the bank at community functions Job Requirements The successful candidate will have the following qualifications: High School Diploma or GED equivalent required - BS/BA business related field preferred Graduate of Management Training Program or 3+ years of retail banking experience 1+ years of lending experience Computer proficiency including Microsoft Word, Excel, Outlook, Etc. Ability to work in team environment and motivate others Proven supervisory experience helpful Professional appearance and demeanor Good communication skills -- Both written and verbal Organizational skills and time management Ability to adapt to a changing environment. Demonstrate active listening skills Practical application of policies and procedures Ability to coordinate actions in relation to the actions of others Ability to foresee problems and develop solutions Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer / Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank paid Life / AD& D insurance Voluntary Life / AD&D insurance Bank paid Short-Term and Long-Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle or feel, reach with hands and arms, talk, see and hear. The employee is frequently required to stand and walk.

Job DescriptionSalary: Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, youll play a critical role in making sure our team has everything they need to succeed from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOULL (MOSTLY) DO Serve as the friendly, professional face of DKP for visitors, partners, and service providers Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities Provide administrative and operational support to leadership and other teammates Coordinate leadership meetings, capture action items, and support internal communications Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities Identify inefficiencies and recommend process improvements to streamline workflows Provide quality assurance reviews of Word, PowerPoint, and Excel documents Ensure our headquarters is organized, welcoming, compliant, and aligned with DKPs high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) You enjoy supporting others and creating environments where teams thrive You take pride in thoughtful, high-quality work with attention to detail You have a bachelors in business administration, management, or a related field You have a successful track record maintaining efficient operations as an operations manager or similar Youre proactive, organized, and comfortable juggling multiple priorities You communicate clearly and professionally You bring relevant experience in office operations management Youre solutions-oriented, adaptable, and comfortable stepping in where needed You value collaboration, trust, and accountability You are great with MS 365 apps and are familiar with CRMs like Salesforce You enjoy contributing to a people-first culture and enriching others lives WHY YOULL LOVE WORKING AT DKP Purpose-driven work that truly impacts patient access Employee-owned company ESOP + 401K with employer match Competitive compensation (salary + bonus) Collaborative, low-ego, high-trust culture Robust medical, dental, and vision benefits Paid PTO, vacation, and charity days Serene office setting surrounded by wooded walking trails Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching peoples lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.

What You'll Love Anticipating and supporting the needs of others in a collaborative environment Implementing projects and pushing them over the finish line Ensuring projects meet the desired outcome with a high attention to detail What You'll Do As our work with pastors and parish leaders expands, we need a key player to assist with the day to day running of the office (movement headquarters). By anticipating the needs of individuals and the team, this role will accelerate the growth of our mission through personalized and timely support. Primary duties will include but are not limited to: > Movement Communications Fulfillment: Answer phones and general team email for direct support or routing calls and ensuring the needs are met. Support the team by managing outgoing mail and mailing projects, receiving deliveries, and being the first line of welcome in the office. > Meetings & Calendar Support: Assist team with scheduling meetings and maintaining the office calendar. Set up meeting spaces (supplies, virtual guest accommodations and other A/V support) and take and distribute notes as needed. > Office Management: Open the office and prepare hospitality throughout the day. Manage inventory of office supplies and groceries. Organize and maintain copy room, storage room and kitchen. > Travel & Accommodations: Book flights, hotel, transportation and meals for our team and guests. Manage food and beverage for in-house meetings and events. > Data Entry and Reporting: Assist with database entry, preparing financial statements, expense reporting and client reporting. > Event Support: Assist pastors and team members with questions, data entry, reporting, invoicing, and payment fulfilment for a variety of events. Manage registration (prior to the event, and on- site), information desks, event volunteers, and other support as needed. What You'll Need > Strong and proactive organizational time management skills > Excellent communication and interpersonal skills > Advanced proficiency in G Suite products, Microsoft Word, Excel, PowerPoint > Ability to travel for events (once a quarter at most)

Pay Range: Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a “working manager” as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. Oversee all aspects of the handling of personnel issues. Meet with patients as necessary regarding any complaints of service or regarding the facility. Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. Verify accuracy of the daily bank deposit and make the deposit daily. Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. Complete quarterly expense reports for the physicians and submit them to corporate accounting. Assist with mergers on an as needed basis. Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. Follow up and resolve any violations cited by OSHA, fire inspector, etc. Monitor all nursing information requested by auditors and insure timely completion of each request. Maintain and ensure the confidentiality of all patient and employee information at all times. Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Ensure that all employees run a daily close and all closes are in balance. Keep office and personal work area and records in a neat and orderly manner. Ensure the physical building and all equipment are safe for use. Maintain all company equipment in a safe and working order. Supervisory Duties: Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. Ensure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse Ensure employees have appropriate training and other resources to perform their job Communicate areas of accountability and performance expected of personnel assigned Determine standards of performance as a basis to review progress of personnel assigned Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity Develop individuals for future advancement by coaching and training Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): 5 years experience in Physician Practice or Healthcare; oncology preferred 2-4 years experience in a front office setting 2 years management experience Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA

Pay Range: Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a “working manager” as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. Oversee all aspects of the handling of personnel issues. Meet with patients as necessary regarding any complaints of service or regarding the facility. Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. Verify accuracy of the daily bank deposit and make the deposit daily. Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. Complete quarterly expense reports for the physicians and submit them to corporate accounting. Assist with mergers on an as needed basis. Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. Follow up and resolve any violations cited by OSHA, fire inspector, etc. Monitor all nursing information requested by auditors and insure timely completion of each request. Maintain and ensure the confidentiality of all patient and employee information at all times. Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Ensure that all employees run a daily close and all closes are in balance. Keep office and personal work area and records in a neat and orderly manner. Ensure the physical building and all equipment are safe for use. Maintain all company equipment in a safe and working order. Supervisory Duties: Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. Ensure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse Ensure employees have appropriate training and other resources to perform their job Communicate areas of accountability and performance expected of personnel assigned Determine standards of performance as a basis to review progress of personnel assigned Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity Develop individuals for future advancement by coaching and training Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): 5 years experience in Physician Practice or Healthcare; oncology preferred 2-4 years experience in a front office setting 2 years management experience Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA

Glaukos has 11 new roles available-join a leader in innovative chronic eye disease technologies. Total Targeted Compensation Package: $260+ Target Cities: San Francisco area, Phoenix, Salt Lake City, Seattle, Houston, Atlanta, Raleigh, Charlotte, Nashville, Richmond, Baltimore, DC, Detroit, Minneapolis, Indianapolis, Cincinnati, Columbus, Cleveland, NYC, N. NJ, Long Island, Boston, Chicago, Milwaukee, St. Louis, Dallas, and Florida Area. What Impact Will I Make? As an Interventional Business Manager (iBM), you'll play a pivotal role in driving the adoption and integration of advanced ophthalmic technologies within clinical practices. You'll collaborate with surgeons and practice teams to expand patient access, provide clinical and business support, and ensure successful implementation of innovative solutions. This role blends strategic sales execution with education and customer partnership to improve patient outcomes and grow market presence.

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Dayton branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

QUALIFICATIONS: Excellent communication skills required. Strong positive public relations skills needed. Candidate should possess the ability to work in a high-paced environment and be flexible. Dependability, organization, and confidentiality are required. Accuracy and detail-oriented The ability to create a pleasant office environment is required. Manage spending accounts Year-round position with competitive salary and benefits. Position may be filled at any time.

Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions * Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning * Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting * Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) * Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation * Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures * Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing * Ensure total document and data integrity attributes to comply with CECL data points * Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) * Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements * Lead and oversee activities related to documentation, and monitoring tasks * Train new hires to ensure consistency and standardization in the closing process * Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.