Office manager jobs in Unity, PA

Department Administration Employment Type Full Time Location Monroeville , PA Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise Benefits About WeCare Centers At WeCare Centers, we believe in not only providing exceptional care for our residents but also ensuring a supportive and enriching environment for our team. Our Voluntary Benefits Programs are designed to provide additional supportive services to our employees that can help them achieve their personal, financial, and health goals.

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? Summary With the Diamonds Direct Back Office Manager, we are looking for a RHINO that will serve as the backbone of in-store daily operations, because without YOU, there is no US! Our ideal RHINO has a passion for the jewelry industry, as this position provides a firsthand look at what makes a luxury retailer run smoothly. What is the Upside? · Investment in your career development · Exposure to all other departments within our organization · A family-oriented culture unlike any other Responsibilities may include: · Shipping and receiving inventory · Oversees inventory control at the store level · Special orders · Vendor relationship management · Assists store team with merchandise questions and customer orders Requirements · Previous customer service and/or vendor management experience · Experience in a luxury retail jewelry environment preferred · Good communication skills · Proficient computer skills · Well organized and the ability to multi-task · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Office Manager Job Title: Office Manager FLSA Status: Non Exempt Department: Operations Supervises: Reports To: Executive Director Date Written/Revised: November 2025 Summary: The Office Manager ensures that the Latino Community Center (LCC) operates smoothly, safely, and efficiently by managing daily office operations, facilities, vendor relationships, administrative and internal systems, and organization-wide logistics. This role is proactive, highly organized, and responsible for creating systems that help staff focus on community and program delivery. The Office Manager provides direct supervision of LCCs office servicesincluding but not limited to mail distribution, records management, reception systems, office supplies, copy/print services, telephone/communications systems, and coordination of maintenance and cleaning services. This position works closely with the Social Services team to ensure adequate coverage of the center and a positive experience for families and visitors. Essential Duties and Responsibilities: Internal Operations & Systems Collaboratively with leadership develop and maintain office policies, procedures, and internal workflows to improve staff productivity and communication. Maintain organized digital and physical filing systems and shared document access. Support onboarding and off boarding processes (workspace setup, equipment, keys, tech access). Manage organizational calendars, room reservations, and office-wide coordination. Ensure meeting and event spaces are set up and restored appropriately following use. Monitor and manage the organizations main information email account, ensuring timely responses or routing messages to the correct team member. Communicate building updates, maintenance work, disruptions, or operational changes to staff. Support internal communication workflows to ensure clarity and consistency. Coordinate daily center coverage to ensure the office is staffed, welcoming, and aligned with safety and visitor procedures. Work closely with the Social Services team to ensure smooth visitor flow and consistent reception support. Building & Facilities Management Oversee daily functioning of the building, offices, parking areas, storage, common areas, and meeting spaces. Coordinate and monitor cleaning, maintenance, repairs, safety compliance, pest control, and preventative facility upkeep. Ensure all spaces remain clean, orderly, and available for program use. Maintain and update inspection records, safety equipment logs, repairs, warranties, and scheduled maintenance calendars. Liaise with landlord/property management to resolve building issues and ensure compliance with lease obligations. Vendor, Contract & Procurement Management Serve as primary contact for vendors, service providers, utilities, security systems, technology support, and building contractors. Monitor vendor performance, escalate issues, and track service outcomes. Manage procurement and purchasing of equipment, supplies, furniture, and technology. Maintain records of contracts, service agreements, warranties, and renewals. Coordinate timely payment of vendor invoices with the Finance team Technology & Equipment Coordination Coordinate with IT support to resolve technical issues. Manage inventory of laptops, devices, walkie-talkies, access badges, and other tech assets. Maintain logs of access permissions and equipment assignments. Support staff with basic tech troubleshooting and platform onboarding. Safety, Compliance & Building Standards Ensure compliance with workplace safety standards, emergency procedures, and building regulations. Maintain documentation required for inspections, insurance, and regulatory compliance. Support emergency preparedness planning and staff communication protocols. Finance & Budget Support Manage budgets related to office operations, facilities, supplies, and maintenance. Process invoices, reimbursements, and vendor payments in coordination with Finance. Maintain cost tracking, receipts, service logs, and purchasing documentation. Competencies (Knowledge, Skills, and Abilities): Proactive Problem Solver Reliable and Accountable Detail-oriented with strong execution Professional judgement and discretion Relationship builder Systems thinker Cultural Humility Proficiency in Google Workspace, Excellent written and verbal communication abilities. Customer Service Orientation Empathy Flexibility Collaboration Education, Certification(s), and/or License(s) Required: 35 years experience in operations, facilities coordination, office management, or a related role. Strong organizational and project management skills with demonstrated follow-through. Excellent verbal and written communication. Proficiency with Google Workspace and common software tools. Ability to troubleshoot technology issues and coordinate with IT vendors. Ability to lift up to 2025 lbs occasionally and navigate multi-floor facilities. Bilingual Spanish/English strongly preferred. Experience working in Latine, immigrant, or community-centered settings preferred. Act 33/34, FBI Clearances, National Sex Offender Registry Complete Recognizing and Reporting Child Abuse Mandated Reporter training in Pennsylvania Other Requirements: Cultural sensitivity to the needs of the Latino community Demonstrated ability to establish and maintain effective working relationships with program staff, landlord and vendors Strong organizational and time management skills with attention to detail. Team player and go-getter with a growth-mindset; takes initiative Availability to work flexible hours including afternoons, evenings, and some weekends is required Capacity to display understanding, patience, and problem solving skills. Ability to handle confidential information with discretion. Flexible, proactive, and able to work independently or collaboratively. Physical Demands and Work Environment: This description is representative of requirements that must be met by an employee to successfully perform essential functions of this job. Individuals may occasionally be required to lift, push, pull, and carry up to 20 pounds. Individuals need to go up and down the stairs and be able to walk outdoors to supervise the functioning and condition of parking spaces. Position Type and Expected Hours of Work: This is a full-time position; hours may be Monday through Friday, 9:00 AM to 5:00 PM, but the incumbent may work at other times or on weekends to adjust to events and service hours. This is an in-person role. Remote or hybrid work arrangements are not available due to the nature of the responsibilities. Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. Frequently required to work at a fast pace. Requires organization and administrative skills Compensation: Hours per week: 40 Hours Salary: $45,000 - $55,000 Additional Benefits including medical, dental, vision, life insurance, short-term disability, and PTO time

Job Description FRANJO RESTORATION (************************** A flood, fire, natural disaster, or any other incident that damages your property and puts you and your loved ones at risk is hard to think about - but it happens. Franjo Restoration Services knows the first thing you want and need after an incident like this is to return to normalcy and safety as quickly as possible. For more than 20 years we have helped to rebuild businesses, commercial properties, and lives with expert disaster restoration and general renovation/construction services. We are there when you need us the most, with caring service, expert remediation knowledge, and all the tools needed to get the job done as efficiently and cost-effectively as possible. Franjo Restoration located in Baldwin, PA is looking for an OFFICE MANAGER performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, and data processing. Provides general office support with a variety of clerical activities and related tasks. The Office Manager will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Office Manager is also responsible for managing the fiduciary information, primarily financial in nature, about all company activities that will assist management and Ownership in making educated economic decisions about the company's future. Essential Functions PSA Accounting Software All aspects of AP/AR, Payroll entry, Bank Statement reconciliation, Overhead & Job Cost invoice processing, weekly check printing Sage Accounting Software All aspects of AP/AR, Payroll reimbursement invoices, Bank Statement reconciliation, Job Entry (two entities), contract set up, estimate entry, month-end cost projection with GM &PM Payment selection for checks, notify Controller of available payments for print TimberScan Invoicing Software Upload & code PDF invoices, send notifications to PM, Approve, Export to Sage Certified Payroll/Prevailing wage recording and tracking Monitor multiple Accounting & personal employee email addresses com credit card processing for customer payments Maintain E-Tides online account and make quarterly online payments Determine quarterly Sales & Use tax owed with General Manager Monthly review with Controller & GM OH budget review with General Manager HR compliance with Franjo Construction HR Director Insurance certificates - Obtain and record Subcontractors certificates in Sage Annual insurance review with auditors with approval from Controller Resolve vendor issues Vendor Credentialing site compliance - complete and maintain new & existing profiles Maintain production spreadsheets Job, vendor and vehicle file up keep Project final reports and surveys Customer relations - answering phones, taking new estimate information Receiving & processing mail Office equipment maintenance Office supplies purchasing and maintenance IT company point of contact Answering Service maintenance Maintain internal phone list Employee start-up information Maintain Employee files Track and maintain all employee attendance Vehicles Oversee tracking software Registration EZ pass online maintenance - adding/removing vehicles Parking setup Competencies Communication Proficiency Customer/Client Liaison Ethical Conduct Problem-solving/Analysis Strategic Thinking Time Management

Job Description The Office Manager will oversee the general administrative function and activities of the office. The Office Manager ensures that the offices runs efficiently and that the employees have what they need to be successful. This position requires the ability to work independently, exercise judgment, manage the clerical team, and take initiative. Duties/Responsibilities: Answers telephones and directs calls to appropriate staff. Assists in any area to cover call offs and/or employee absences, including but not limited to attempting to fill open appointments immediately. Attend treatment teams, take notes and maintain medical binders/documentation. Collaborate with satellite offices in relation to client needs (i.e.: scheduling, faxes, Consultations). Communicates canceled appointments accordingly and makes all necessary correspondence. Create a weekly schedule for intake appointments. Completes EVS/ insurance checks for clients. Ensure client calls are answered assisting the Outpatient Director, Medical Supervisor, and Clerical staff as an overflow. Compiles and records medical charts, reports/ histories, and medical records. Identify, recruit, and screen potential employees for position openings at assigned location. Input necessary information from all psychiatric discharges. Scan and attach appropriate interviews and pre-screens for patients to ensure completion and updated documentation is accurate. Responsible for reviewing and sending office mail, faxes, and call off notifications. Maintains medical records, technical library, and correspondence of files. Operates office equipment and orders supplies as needed. Oversees clerical staff at assigned office location. Prepare, complete, and communicate necessary information to office staff. Provide training for new and current staff. Provides warm and informative customer service. Schedules and confirms patient appointments, insurance information, and medical consultations. Communicates canceled appointments accordingly and makes all necessary attempts to fill open appointments immediately. Minimum Job Requirements: Educational Requirements: Possess a High School Diploma or High School General Equivalency Diploma and at least three years of administrative and clerical experience. (OR) Possess an Associate's degree in office administration or another closely related field and at least one year of administrative and clerical experience. Required Skills and Abilities: Ability to organize and prioritize tasks including delegation of tasks when appropriate. Ability to type at least 40 words per minute. Ability to work in a team and complete assigned tasks. Analytical/problem-solving skills. Collect, analyze, and interpret data from various sources. Detail-oriented with good organizational skills and administrative abilities. Excellent time management skills with proven ability to meet deadlines. Exceptional communication skills, both written and verbal. Extremely proficient with Microsoft Office Suite. Knowledge of, or the ability to acquire familiarity with the roles and function of the assigned department. Knowledge of, or the ability to comply with the State Mental Health Code. Knowledge of applicable Federal and State laws pertaining to the protection of medical information. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing and moving. Must be able to lift up to 15 pounds at a time unassisted. Required Clearances and Documentation: Must possess a valid driver's license and have access to reliable transportation. Act 31/Act 126 Mandated Reporter Training. Act 34 Pennsylvania State Police Background Check - Criminal History. Act 114 Department of Human Services FBI Fingerprints. Act 33 Pennsylvania Child Abuse History. Eligible Benefits: Eligible for Medical, Dental, and Vision insurance (60-day waiting period). Eligible to participate in the 403(B)-retirement plan Eligible for PTO accrual. Eligible for paid holidays.

Job Summary/Overall Objectives The Office Supervisor will be responsible for daily operation workflow on customer satisfaction in the office. This position oversees projects that are assigned to staff and follows up with management as necessary. This position works collaborative with management to lead practice based quality improvement efforts. Essential Job Functions * Provides daily staffing management of the physician practice. * Responsible for the staffing schedule ensuring adequate coverage to meet patient care needs. * Assist management to identify opportunities to flex staffing schedule to ensure appropriate coverage. * Hold staff accountable on a daily basis for quality and efficiency of operations, identifying and providing feedback to management regarding performance issues. * Participate as part of the office leadership team, encouraging staff involvement in improving performance, efficiency, and problem solving. * Complete performance evaluations and corrective action/performance improvement plans for staff as appropriate and delegated by management. * Assist management in daily safety of personnel, patients and families. * Ensure staff incorporates national patient safety goals into the practice. * Hold the required fire and safety drills at the location. * Manage the daily service excellence and service recovery efforts of the practice. * Interact with patients, responding to client service recovery issues in accordance with Excela Health Mission and Vision, referring to management when outside scope of authority. * Act as a resource to the staff to address and resolve customer service issues. * Assist the manager to maintain continuous compliance with all regulatory agencies. * Monitor compliance with all standards, policies and procedures, reporting to management with any areas of non-compliance for follow up. * Assist in maintaining and/or decreasing organizational and departmental costs. * Assess customers' needs and consider customer in decision making processes to ensure customer satisfaction. * Ensure all staff greets customer in a polite and professional manner whether it is on the phone or face to face. * Receive customers and/or answer telephone courteously, determines needs and respond appropriately. * Oversee all projects assigned to staff. * Process correspondence, respond appropriately, and/or direct to the appropriate individual. * Process all legal correspondence according to policies and procedures. * Take accurate messages capturing all pertinent information and direct to the appropriate individual. * Work collaboratively with management to lead practice-based quality improvements efforts; monitor progress toward QI goals. * Develop and implements standard work, in collaboration with management, to ensure consistency and quality of care delivery. * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * High School Diploma or higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Proficient in Microsoft Office applications, including Outlook and Excel. Preferred Qualifications/Experience * One (1) year supervisory/management experience in an office setting. * Experience in Healthcare setting. License, Certification & Clearances * Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program. * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x Climbing Ladders Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x Carry x Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x Lifting Seat Pan to Knuckle x Lifting Knuckle to Shoulder x Lifting Shoulder to Overhead x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device

Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Office Manager Job Description We are seeking a highly organized, detail-oriented, and motivated Office Manager to oversee the daily administrative operations of our home service company. This role requires strong leadership, excellent communication skills, and the ability to maintain efficient office workflows while supporting both internal staff and customers. The ideal candidate will excel in managing administrative processes, financial coordination, customer accounts, and cross-departmental communication. Key Responsibilities Office & Administrative Management Oversee day-to-day office operations to ensure efficiency, organization, and smooth workflow. Develop, implement, and maintain office policies, procedures, and standard operating processes. Maintain office supplies, equipment, and company documents; manage vendor relationships as needed. Serve as the administrator for company software platforms, including implementing new modules, managing updates, and overseeing user permissions. Customer Accounts, Billing & Financial Coordination Oversee billing, invoicing, and accounts receivable processes in collaboration with the finance team. Ensure accurate record-keeping of customer accounts, service agreements, work orders, and membership data. Manage customer financing options-including loan program coordination, application assistance, approval tracking, and communication with financing partners. Monitor and track all customer payment submissions, including daily technician-turned-in payments, ensuring proper allocation to corresponding invoices. Conduct weekly review and follow-up on past-due accounts to support collections and maintain healthy receivables. Manage in-house monetary collections daily, ensuring accuracy, compliance, and timely deposit preparation. Review all deposits and associated invoices, ensuring proper class allocation in Dext and batching into deposits within ServiceTitan. Support and review recurring billing cycles, membership renewals, and automated payment runs. Perform daily review of all Dext entries to confirm correct GL coding and class allocations. Collaborate with external accounting partners to reconcile discrepancies, review monthly inventory and accounts receivable, and maintain accurate financial records. Purchasing, Inventory & Operational Support Oversee the purchasing and inventory process in collaboration with the Warehouse Manager. Conduct daily review and completion of pending purchase orders, receipts, and material transfers. Provide administrative inventory support, including monthly collaboration with accounting partners to confirm accurate material and retention tracking. Ensure all credit card purchases are accurately transferred to Dext and properly categorized. Staff Support & Leadership Support recruitment, onboarding, and training of new office staff. Monitor employee timekeeping, including clock-ins/outs, and make necessary adjustments. Work closely with leadership to identify operational needs, streamline processes, and support company growth. Qualifications Proven experience as an Office Manager, Administrative Manager, or similar leadership role-preferably in the home service, HVAC, plumbing, or related industry. Strong leadership, coaching, and team-management abilities. Excellent written and verbal communication skills. Proficiency with office management tools, CRM systems, dispatching platforms, and scheduling software (ServiceTitan experience a plus). High attention to detail and strong organizational skills. Ability to thrive in a fast-paced, customer-focused environment. Experience in customer service, conflict resolution, and cross-departmental coordination. Working knowledge of basic accounting principles and financial workflows. Education & Experience High school diploma or equivalent required; associate or bachelor's degree preferred. Minimum of 3 years of office management experience, preferably within a home service industry setting. About Lawrence PlumbingLawrence Plumbing is a family owned and operated business. We've been providing plumbing services since 2001. We take pride in doing great work for all of our customers. We offer great benefits, pay for continuing education and offer a great career path with room for promotions. We offer multiple incentive programs and strive to help our employees succeed.

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. The Business Office Manager oversees the Accounting and Human Resources functions as well as handles recruitment, retention, new hire orientation, benefits administration, payroll, and general accounting duties. This position reports to the Executive Director and may be required to supervise other staff positions. Job Description Maintain basic knowledge of computer software and internet applications. Maintain resident, business office and employee files. Perform Human Resources function by conducting new hire orientation and administering benefits. Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis. Ensure that move-in deposits and rents are deposited in a timely manner. Send monthly delinquent notices and follows collection guidelines. Process resident lease renewal letters. Ensure that payroll is accurately prepared and reported to the corporate office at the time designated. Ensure that accounts payable procedures are processed timely & accurately. Ensure that all proprietary, financial, and resident information is kept confidential. Monitor and record petty cash disbursements and reconcile to replenish. Process/file workers compensation claims. Respect and maintain confidentiality of the office, it's records, and restricted information. Understands the safety and disaster plan. Participate in the Manager on Duty program. Attend various community events. Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers. Adhere to all policies and procedures of Senior Lifestyle Corporation. Perform other duties as assigned. Qualifications Prior experience in Human Resources or Accounting preferred. College degree preferred. Experience working in senior housing or long-term care preferred. English fluency preferred. Strong attention to detail and organizational skills. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Job Details Facility Address - Indiana, PA $20.00 HourlyDescription Beacon Ridge, located in Indiana, Pennsylvania, offers skilled nursing and rehabilitation services. Our staff takes pride every day in the work they do. They are committed to our “WE CARE / YOU CARE” philosophy and believe that residents should experience excellent care and customer service. The Beacon Ridge team is proud and happy to serve. We are seeking an accounting generalist to learn all of the Business Office operating functions, with growth potential. Beacon Ridge is located at 1515 Wayne Avenue, Indiana, PA 15701. More details are available on our website at ******************** DUTIES & RESPONSIBILITIES OUR BUSINESS OFFICE MANAGER POSITION The Business Office Manager is responsible for overseeing the daily operations of the business office and its personnel. The business office manager is also responsible for handling the current month's billing processing, posting cash receipts, Medicaid Applications and other record keeping duties. TOP AREAS OF FOCUS FOR OUR BUSINESS OFFICE MANAGER Census - tracking and reporting of daily census and ensuring its accuracy. Deposits - completing daily deposits and accurately keying into accounting system. Billing - creating private pay and resident liability monthly bills. Discussing/answering billing questions from residents/families. Follow-up on unpaid accounts by utilizing facility's collection policy as a guide for making phone calls and collection letters. Accounts Receivable - Prepare and build current monthly Medicaid and insurance claims, prepare refunds, write-off requests and adjustments, Admissions - complete, discuss and obtain resident/responsible party's signature on the financially related sections of the admission packet. Verify Medicare and insurance benefits to determine eligibility. Medical Assistance - meet with families to assist with Medicaid application process. Maintain organized filing system of insurance and other medical expense deductions. Preparation of documentation for annual UMR reviews. Medicare - timely data entry of ancillary charges. Attend Medicare and Triple-check meetings. Review claims. Print claims for the facility's record. Resident Trust Fund - maintain accurate accounting records. Disburse cash to residents. Accurately key in deposits/withdrawals according to State/Federal regulations. Mail quarterly account statements. Management - supervise and train business office personnel. Provide assistance, if necessary. Other - Assist in accounts payable, payroll and all areas of the business office in the event of vacancies or as needed. Comply with all State and Federal regulations. Maintain the integrity of the facility's corporate compliance program. Abide by all HIPAA laws and regulations. Must possess the ability to work harmoniously with and supervise personnel. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing programs. Must be able to maintain good personnel relations and employee morale. BENEFITS OFFERED Health/Vision Dental 403-B Retirement Generous PTO, including holidays. Competitive Salary based on years of experience BEST PARTS OF THE JOB Opportunity to make a difference. Meaningful work and connection to our mission. Friendly, family-oriented work environment. Relationships with our residents. Colleagues who work together as a team. A true desire to be a “best place to work.” Engaged and committed leadership team. Qualifications EDUCATION & EXPERIENCE High School diploma or equivalent. At least two (2) years of experience in a healthcare accounting and/or billing setting preferred. Preference given for supervisory experience. SUPERVISORY RESPONSIBILITIES Responsible for interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Pittsburgh branch located in Murrysville, PA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.

Job Description Business Manager As a Business Manager here at Victra, Verizon's largest premium retailer in the United States, you will partner with our front-line retail sales team within your assigned area to identify, qualify, and close business sales opportunities. In addition to the day-to-day support of business sales within your assigned network of retail locations, you will also be expected to hunt for new & repeat business sales through your own prospecting efforts as you as you strive to meet and exceed monthly sales quotas. You will need to be able to multitask and demonstrate extraordinary customer service, selling, and analytical skills. As a Business Manager, you will also: Meet and exceed monthly sales quota for assigned area Identify and pursue new sales leads through daily prospecting Partner with retail on coordinated prospecting efforts Daily funnel management that includes tracking lead progress & sales forecasting Build & deliver impactful sales proposal to prospective business customers Ensure our business customers are taken care of and fully satisfied with their products & service Ensure customers are setup and trained on purchased products & services Frequent visits to assigned retail locations Develop retail team on the business sales process, products, and services Be available to assist with on floor side-by-side selling during store visits Be available via phone to assist stores & customers Stay informed on all current processes, promotions, and incentives Attend meetings & calls as needed Work collaboratively with Verizon's business team to support initiatives and training Successful completion of motor vehicle report check is required Success for a Business Manager is measured by business sales (B2B sales) within a defined territory. This is not a comprehensive list of duties or functions and may not necessarily comprise of all the "essential functions" for purposes of the ADA. Salary: We are proud our Business Managers earn a national #All-in average of $85,000 - $100,000 with additional earning potential when combining a base yearly rate and uncapped commission. Here's what we can offer you in exchange for your world-class work: Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Diversity, Equity, & Inclusion Employee Resource Groups Frequent Contests Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. Employees accrue paid time off each pay period at a rate no less than 40 hours per year for your first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable. This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! What we're looking for... Your effectiveness to take care of external business contacts while conveying a positive, service-oriented attitude is a requirement for this position. We are also looking for a Business Manager to bring the following: Strong background in Microsoft Office products (Outlook, Excel, Word, PowerPoint) Excellent verbal, written, and presentation skills Extraordinary attention to detail and strong organizational skills Ability to maintain complete confidentiality and discretion in business dealings while exercising sound business discernment Ability to meet deadlines, prioritize, multi-task, and adjust to frequent change Prior track record of achievement in sales positions, demonstrating significant accountability Two years of outside sales experience in a business-to-business sales environment preferred Four-year college degree from an accredited institution preferred Wireless retail experience is a plus Physical Requirements Ability to lift 10 pounds Ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA) Travel Requirements Minimum 50% within assigned territory (some overnight travel required) You will receive monthly mileage reimbursement, company issued credit card, computer, discounted phone service and phone stipend. Due to the travel requirement, you will need to successfully pass a Motor Vehicle Record check and have a clean driving record. Training Requirements All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Manager, Guest Services is responsible for overseeing all guest-facing operations at PPG Paints Arena. This role ensures that every guest receives a safe, welcoming, and memorable experience from arrival to departure. The manager leads a team of front of house staff, and guest service representatives, and collaborates closely with security, operations, and event production teams. This role pays an annual salary of $52,000-$62,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. About the Venue As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania, and home to the NHL's Pittsburgh Penguins. Responsibilities Essential Duties and Responsibilities include the following: Other duties may be assigned. Guest Experience: Lead and manage guest services teams to deliver exceptional customer service Resolve guest inquiries, complaints, and special requests with professionalism and urgency Ensure ADA compliance and accessibility accommodations are properly implemented Monitor guest satisfaction and implement continuous improvement strategies Oversee lost and found operations and guest feedback systems Front of House Operations: Supervise entry gates, ticket scanning, and crowd flow during ingress and egress Maintain cleanliness, safety, and visual standards of lobbies, concourses, and seating areas Coordinate with custodial, security, and event operations for seamless execution Manage signage, wayfinding, and public information displays Enforce emergency procedures and support incident response protocols Manage uniform inventory, distribution, and appearance standards for all front-of-house staff Team Leadership Recruit, train, and supervise front-of-house staff including supervisors, ushers, greeters, ticket takers, and guest service reps Develop staffing plans and schedules for events of varying scale Conduct pre-event briefings and post-event evaluations Foster a culture of hospitality, accountability, and teamwork Design and manage staff incentive programs to boost performance, morale, and guest satisfaction Administrative & Compliance Document and report guest incidents and accidents occurring in public areas Coordinate with risk management and legal teams to file and track insurance claims related to guest incidents Ensure timely and accurate submission of incident reports and supporting documentation Maintain confidentiality and compliance with internal policies and external regulations Qualifications Qualifications Bachelor's degree in Hospitality, Event Management, or related field (preferred) 3-5+ years of experience in guest services or front-of-house management in a large venue Strong leadership and interpersonal skills Excellent oral and written communication skills, with the ability to interact effectively with guests, staff and stakeholders Familiarity with ticketing systems and crowd management tools Ability to work evenings, weekends, and holidays based on event schedule Desired Traits Passion for live events and guest satisfaction Calm under pressure and quick-thinking in dynamic environments Detail-oriented with strong organizational skills Collaborative and proactive leadership style Work Environment Fast-paced, high-volume arena setting Requires standing and walking for extended periods Exposure to loud environments, large crowds, and variable weather conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include the ability to operate a keyboard and move around the facility. Must be able to hear and speak to use two-way radio and telephone. This position is not substantially exposed to adverse conditions. May be exposed to high levels of noise. Computer To perform this job successfully, an individual should have knowledge of Microsoft Office Software, as well as working knowledge of payroll and timekeeping systems. Certifications, Licenses, Registrations No certifications are required Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Job Description The TRYP Pittsburgh/Lawrenceville is hiring a Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay, and to deliver the highest levels of guest satisfaction. Responsibilities: Assists in the operations of the Front Desk by supervising all Guest Service associates. Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. Fills in at the Front Desk during busy periods or when staff needs dictate, in addition to the 3rd shift. Performs other duties as assigned by management. Other Tasks: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Qualifications: Strong guest service skills. Supervisory experience preferred. Hotel experience. About Company Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events. TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Assistant Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Support daily business operations to exceed goals including scheduling, revenue cycle management, treatment plan presentations, and operating protocols. Partner with the Office Manager and Dentist(s) to develop a collaborative, positive environment to support each member's success and development Work closely with other departments in the organization to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Previous management experience required. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Assistant Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Hourly rate $25 - $28 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.

FRANJO RESTORATION (************************** A flood, fire, natural disaster, or any other incident that damages your property and puts you and your loved ones at risk is hard to think about - but it happens. Franjo Restoration Services knows the first thing you want and need after an incident like this is to return to normalcy and safety as quickly as possible. For more than 20 years we have helped to rebuild businesses, commercial properties, and lives with expert disaster restoration and general renovation/construction services. We are there when you need us the most, with caring service, expert remediation knowledge, and all the tools needed to get the job done as efficiently and cost-effectively as possible. Franjo Restoration located in Baldwin, PA is looking for an OFFICE MANAGER performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, and data processing. Provides general office support with a variety of clerical activities and related tasks. The Office Manager will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Office Manager is also responsible for managing the fiduciary information, primarily financial in nature, about all company activities that will assist management and Ownership in making educated economic decisions about the company's future. Essential Functions PSA Accounting Software All aspects of AP/AR, Payroll entry, Bank Statement reconciliation, Overhead & Job Cost invoice processing, weekly check printing Sage Accounting Software All aspects of AP/AR, Payroll reimbursement invoices, Bank Statement reconciliation, Job Entry (two entities), contract set up, estimate entry, month-end cost projection with GM &PM Payment selection for checks, notify Controller of available payments for print TimberScan Invoicing Software Upload & code PDF invoices, send notifications to PM, Approve, Export to Sage Certified Payroll/Prevailing wage recording and tracking Monitor multiple Accounting & personal employee email addresses com credit card processing for customer payments Maintain E-Tides online account and make quarterly online payments Determine quarterly Sales & Use tax owed with General Manager Monthly review with Controller & GM OH budget review with General Manager HR compliance with Franjo Construction HR Director Insurance certificates - Obtain and record Subcontractors certificates in Sage Annual insurance review with auditors with approval from Controller Resolve vendor issues Vendor Credentialing site compliance - complete and maintain new & existing profiles Maintain production spreadsheets Job, vendor and vehicle file up keep Project final reports and surveys Customer relations - answering phones, taking new estimate information Receiving & processing mail Office equipment maintenance Office supplies purchasing and maintenance IT company point of contact Answering Service maintenance Maintain internal phone list Employee start-up information Maintain Employee files Track and maintain all employee attendance Vehicles Oversee tracking software Registration EZ pass online maintenance - adding/removing vehicles Parking setup Competencies Communication Proficiency Customer/Client Liaison Ethical Conduct Problem-solving/Analysis Strategic Thinking Time Management

Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Office Manager Job Description We are seeking a highly organized, detail-oriented, and motivated Office Manager to oversee the daily administrative operations of our home service company. This role requires strong leadership, excellent communication skills, and the ability to maintain efficient office workflows while supporting both internal staff and customers. The ideal candidate will excel in managing administrative processes, financial coordination, customer accounts, and cross-departmental communication. Key Responsibilities Office & Administrative Management Oversee day-to-day office operations to ensure efficiency, organization, and smooth workflow. Develop, implement, and maintain office policies, procedures, and standard operating processes. Maintain office supplies, equipment, and company documents; manage vendor relationships as needed. Serve as the administrator for company software platforms, including implementing new modules, managing updates, and overseeing user permissions. Customer Accounts, Billing & Financial Coordination Oversee billing, invoicing, and accounts receivable processes in collaboration with the finance team. Ensure accurate record-keeping of customer accounts, service agreements, work orders, and membership data. Manage customer financing optionsincluding loan program coordination, application assistance, approval tracking, and communication with financing partners. Monitor and track all customer payment submissions, including daily technician-turned-in payments, ensuring proper allocation to corresponding invoices. Conduct weekly review and follow-up on past-due accounts to support collections and maintain healthy receivables. Manage in-house monetary collections daily, ensuring accuracy, compliance, and timely deposit preparation. Review all deposits and associated invoices, ensuring proper class allocation in Dext and batching into deposits within ServiceTitan. Support and review recurring billing cycles, membership renewals, and automated payment runs. Perform daily review of all Dext entries to confirm correct GL coding and class allocations. Collaborate with external accounting partners to reconcile discrepancies, review monthly inventory and accounts receivable, and maintain accurate financial records. Purchasing, Inventory & Operational Support Oversee the purchasing and inventory process in collaboration with the Warehouse Manager. Conduct daily review and completion of pending purchase orders, receipts, and material transfers. Provide administrative inventory support, including monthly collaboration with accounting partners to confirm accurate material and retention tracking. Ensure all credit card purchases are accurately transferred to Dext and properly categorized. Staff Support & Leadership Support recruitment, onboarding, and training of new office staff. Monitor employee timekeeping, including clock-ins/outs, and make necessary adjustments. Work closely with leadership to identify operational needs, streamline processes, and support company growth. Qualifications Proven experience as an Office Manager, Administrative Manager, or similar leadership rolepreferably in the home service, HVAC, plumbing, or related industry. Strong leadership, coaching, and team-management abilities. Excellent written and verbal communication skills. Proficiency with office management tools, CRM systems, dispatching platforms, and scheduling software (ServiceTitan experience a plus). High attention to detail and strong organizational skills. Ability to thrive in a fast-paced, customer-focused environment. Experience in customer service, conflict resolution, and cross-departmental coordination. Working knowledge of basic accounting principles and financial workflows. Education & Experience High school diploma or equivalent required; associate or bachelors degree preferred. Minimum of 3 years of office management experience, preferably within a home service industry setting.

Job Summary/Overall Objectives The Office Supervisor will be responsible for daily operation workflow on customer satisfaction in the office. This position oversees projects that are assigned to staff and follows up with management as necessary. This position works collaborative with management to lead practice based quality improvement efforts. Essential Job Functions * Provides daily staffing management of the physician practice. * Responsible for the staffing schedule ensuring adequate coverage to meet patient care needs. * Assist management to identify opportunities to flex staffing schedule to ensure appropriate coverage. * Hold staff accountable on a daily basis for quality and efficiency of operations, identifying and providing feedback to management regarding performance issues. * Participate as part of the office leadership team, encouraging staff involvement in improving performance, efficiency, and problem solving. * Complete performance evaluations and corrective action/performance improvement plans for staff as appropriate and delegated by management. * Assist management in daily safety of personnel, patients and families. * Ensure staff incorporates national patient safety goals into the practice. * Hold the required fire and safety drills at the location. * Manage the daily service excellence and service recovery efforts of the practice. * Interact with patients, responding to client service recovery issues in accordance with Excela Health Mission and Vision, referring to management when outside scope of authority. * Act as a resource to the staff to address and resolve customer service issues. * Assist the manager to maintain continuous compliance with all regulatory agencies. * Monitor compliance with all standards, policies and procedures, reporting to management with any areas of non-compliance for follow up. * Assist in maintaining and/or decreasing organizational and departmental costs. * Assess customers' needs and consider customer in decision making processes to ensure customer satisfaction. * Ensure all staff greets customer in a polite and professional manner whether it is on the phone or face to face. * Receive customers and/or answer telephone courteously, determines needs and respond appropriately. * Oversee all projects assigned to staff. * Process correspondence, respond appropriately, and/or direct to the appropriate individual. * Process all legal correspondence according to policies and procedures. * Take accurate messages capturing all pertinent information and direct to the appropriate individual. * Work collaboratively with management to lead practice-based quality improvements efforts; monitor progress toward QI goals. * Develop and implements standard work, in collaboration with management, to ensure consistency and quality of care delivery. * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * High School Diploma or higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Proficient in Microsoft Office applications, including Outlook and Excel. Preferred Qualifications/Experience * One (1) year supervisory/management experience in an office setting. * Experience in Healthcare setting. License, Certification & Clearances * Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program. * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x Climbing Ladders Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x Carry x Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x Lifting Seat Pan to Knuckle x Lifting Knuckle to Shoulder x Lifting Shoulder to Overhead x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device

Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Pittsburgh branch located in Murrysville, PA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: * Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. * Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships * Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors * Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors * Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. * Join local trade associations and participate in tradeshows and events when applicable. * Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. * Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. * Develop relationships with customers to build customer loyalty. Requirements * Highschool diploma or equivalent * At least 5 years of sales and management experience. * Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. * Must posess sound problem-solving skills and good communication skills. * Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Manager, Guest Services is responsible for overseeing all guest-facing operations at PPG Paints Arena. This role ensures that every guest receives a safe, welcoming, and memorable experience from arrival to departure. The manager leads a team of front of house staff, and guest service representatives, and collaborates closely with security, operations, and event production teams. This role pays an annual salary of $52,000-$62,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities Essential Duties and Responsibilities include the following: Other duties may be assigned. Guest Experience: Lead and manage guest services teams to deliver exceptional customer service Resolve guest inquiries, complaints, and special requests with professionalism and urgency Ensure ADA compliance and accessibility accommodations are properly implemented Monitor guest satisfaction and implement continuous improvement strategies Oversee lost and found operations and guest feedback systems Front of House Operations: Supervise entry gates, ticket scanning, and crowd flow during ingress and egress Maintain cleanliness, safety, and visual standards of lobbies, concourses, and seating areas Coordinate with custodial, security, and event operations for seamless execution Manage signage, wayfinding, and public information displays Enforce emergency procedures and support incident response protocols Manage uniform inventory, distribution, and appearance standards for all front-of-house staff Team Leadership Recruit, train, and supervise front-of-house staff including supervisors, ushers, greeters, ticket takers, and guest service reps Develop staffing plans and schedules for events of varying scale Conduct pre-event briefings and post-event evaluations Foster a culture of hospitality, accountability, and teamwork Design and manage staff incentive programs to boost performance, morale, and guest satisfaction Administrative & Compliance Document and report guest incidents and accidents occurring in public areas Coordinate with risk management and legal teams to file and track insurance claims related to guest incidents Ensure timely and accurate submission of incident reports and supporting documentation Maintain confidentiality and compliance with internal policies and external regulations Qualifications Qualifications Bachelor's degree in Hospitality, Event Management, or related field (preferred) 3-5+ years of experience in guest services or front-of-house management in a large venue Strong leadership and interpersonal skills Excellent oral and written communication skills, with the ability to interact effectively with guests, staff and stakeholders Familiarity with ticketing systems and crowd management tools Ability to work evenings, weekends, and holidays based on event schedule Desired Traits Passion for live events and guest satisfaction Calm under pressure and quick-thinking in dynamic environments Detail-oriented with strong organizational skills Collaborative and proactive leadership style Work Environment Fast-paced, high-volume arena setting Requires standing and walking for extended periods Exposure to loud environments, large crowds, and variable weather conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include the ability to operate a keyboard and move around the facility. Must be able to hear and speak to use two-way radio and telephone. This position is not substantially exposed to adverse conditions. May be exposed to high levels of noise. Computer To perform this job successfully, an individual should have knowledge of Microsoft Office Software, as well as working knowledge of payroll and timekeeping systems. Certifications, Licenses, Registrations No certifications are required Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.