Office manager jobs in Valdosta, GA

Job Title: Customer Experience Manager Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Essential Duties and Responsibilities: The Avanos Customer Service Leadership Team is accountable for ensuring customers receive world-class service with every interaction. Through collaboration, we turn good ideas into great outcomes. As Customer Experience Manager, you will lead a growing team of Customer Experience Analysts focused on enhancing the end-to-end customer and patient journey. This role serves as a unifying leader across multiple customer touchpoints, overseeing escalations from outsourced teams, driving performance through data, and removing friction from the customer experience. With a dual focus on operational excellence and customer-centric strategy, this individual will build structure, define metrics, and execute process improvements that drive accountability, efficiency, and an exceptional customer experience. This person is a Strategic Leader, Problem Solver, and Customer Advocate. As a Strategic Leader , this individual connects daily operations to long-term vision. They anticipate future needs, translate strategy into executable plans, and align team priorities with broader organizational goals. With a strong grasp of the customer journey, this leader turns insights into action, guiding their team to proactively shape and elevate the customer experience. As a Problem Solver , this leader empowers their team to dig beyond symptoms to identify and eliminate root causes. They apply structured thinking to resolve complex challenges, balancing urgency with long-term sustainability. Leveraging collaboration across functions, they drive continuous improvement while maintaining focus on service excellence and the voice of the customer. As a Customer Advocate , this individual champions the customer's perspective across the organization. They lead with empathy and clarity, ensuring that internal processes and decisions reflect customer needs. Through coaching and direct engagement, they guide their team to resolve escalations with compassion and precision, always striving to reduce customer effort and build trust. Key Responsibilities: Team Leadership & Development Lead, coach, and develop a team of Customer Experience Analysts who serve as escalation points for both commercial and patient service operations. Establish performance standards, define measurable goals, and ensure team alignment with department KPIs and strategic objectives. Foster a culture of collaboration, ownership, and customer-first problem solving. Customer Experience Strategy Define the short- and long-term vision for customer experience excellence within the Service Center and Patient Care channels. Drive consistency in the way customer issues are escalated, diagnosed, resolved, and analyzed. Champion a proactive experience model by identifying root causes and implementing scalable improvements. Cross-Functional Influence Collaborate with key stakeholders across Sales, Planning, Marketing, Distribution, IT, and Compliance to advocate for the voice of the customer. Participate in strategic corporate initiatives such as product launches, acquisitions, and system enhancements. Support continuous improvement by embedding feedback loops and customer insights into internal planning. Operational Excellence Develop and monitor real-time metrics for customer effort, NPS, and issue resolution. Use analytics and dashboards to identify patterns in escalations, uncover inefficiencies, and drive performance improvements. Ensure alignment with quality control standards, compliance (HIPAA, FDA, PCI), and standard operating procedures. Escalation & Issue Resolution Serve as the final escalation point for high-impact customer issues requiring cross-functional coordination or executive visibility. Guide Analysts in conducting thorough investigations and delivering timely, empathetic resolutions. Manage complex order-to-cash (SAP) and customer relationship (Salesforce.com) cases with precision and urgency. Innovation & Change Leadership Lead the evolution of the Customer Experience Analyst function and team structure. Design and implement playbooks, escalation matrices, and communication protocols. Drive the adoption of new tools, technologies, and reporting structures to improve customer touchpoints. Your qualifications Required: Bachelor's degree or equivalent relevant experience. 7+ years of progressive customer service or experience leadership, with at least 3 years managing direct reports. Proven success in driving customer satisfaction initiatives and managing escalations at scale. Strong knowledge of SAP (Order-to-Cash), Salesforce.com (Service Cloud), and customer experience metrics. Preferred: Background in medical devices, healthcare delivery, or patient-centric service environments. Experience managing a team supporting both domestic and international customers. Familiarity with HIPAA, FDA, and healthcare compliance regulations. Experience designing workflows or leading CRM/ERP transformation initiatives. Certification in Customer Experience (e.g., CCXP) or Lean Six Sigma is a plus. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $104,000.00 - $121,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. ***************** Location: Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street. Overview: The Reservations Manager is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in managing of the day-to-day activities and duties of the Reservations Department. Complex Position for Southernmost Beach Resort & The Marker Resort Responsibilities: Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, such as: flash report, allowances, etc. Attend daily and weekly Revenue Strategy meetings. Follows the Revenue Strategy program according to SOP. Review arrivals report and daily flash report to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Monitor competitors for occupancy and rate, and recommend changes based on findings. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers. Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Ensure timely processing of travel agent checks. Control suite inventory. Maintain rate integrity program. Make weekly test calls according to hotel standards. Be knowledgeable about the uses and functions of, GDS FTCRS and OPERA. Ensure that Forecast is completed on a timely basis, according to SOP's. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Assist in preparation of monthly revenue and occupancy forecasting. Know the hotel's rate quoting standards. Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements. Process/correct daily payroll sheets. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or VIP programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs. Update group information daily. Maintain and be familiar with future group blocks. Communicate availability/close outs to wholesalers. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all Reservations and stationary supplies. Review Reservations log book and Guest Request log on a daily basis. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or at least two to three years of experience in a hotel or related field required. Previous management experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs.

VMO Transformation Leader (Consultant) - DESIGN, PLAN, & LAUNCH Atlanta, GA ideal - open for right candidate to work anywhere 1+ years Rate based on experience The VMO Transformation Leader is a high-impact, strategic consulting role responsible for reviewing and understanding their current state, into a comprehensive future state design, a detailed implementation roadmap, and leading the initial launch of the transformation program. This leader will utilize the previous assessments to define the target state operating model, secure executive alignment on the future vision, and establish the governance required to drive a sustainable, value-focused VMO across the global enterprise. Key Responsibilities: Strategic Design & Target State Definition Assessment Leverage: Analyze the findings of the current state to identify strategic gaps and opportunities across people, processes, and technology. Target Operating Model (TO-BE) Definition: Lead the design and formal documentation of the future-state VMO Operating Model. This includes defining the organizational structure, roles and responsibilities (RACI), governance forums, and necessary process controls. Executive Alignment: Secure cross-functional consensus and executive sponsorship from IT, Finance, Procurement, and Legal on the finalized TO-BE design and the strategic objectives of the transformation. Transformation Roadmap & Planning Phased Roadmap Creation: Develop a detailed, phased transformation roadmap (3-5 year view) that articulates clear milestones, resource requirements, budget estimates, and measurable business outcomes for each phase. Technology Strategy: Define the functional and non-functional requirements for the VMO technology landscape (e.g., VMS, CLM, Spend Analytics) and recommend the high-level system implementation strategy integrated within the overall roadmap. Program Setup: Establish the core vendor management office (VMO) structure, including performance metrics, reporting cadences, and decision-making governance to oversee the entire transformation initiative. Program Leadership & Initial Execution Pilot Launch: Lead the execution of the initial phase of the roadmap, focusing on critical quick wins, process standardization, and the pilot implementation of key governance changes. Collaboration: Partner closely with the newly hired VMO Operations Leader to ensure the new design is practical, operational, and supported by robust, repeatable procedures. Organizational Change Management (OCM): Develop the initial OCM strategy to prepare the organization for the new VMO model, managing stakeholder communications, change readiness, and training needs. Requirements: 10+ years of progressive experience, with at least 5 years in a Consulting or Transformation Leadership role focused on defining and implementing VMO, SRM, or Strategic Sourcing operating models for global organizations. Proven expertise in moving from VMO Assessment (Current State) to Target Operating Model (Design) and subsequent Roadmap creation. Exceptional ability to lead design workshops, structure ambiguity, and secure alignment from executive and operational stakeholders. Deep functional understanding of the IT vendor lifecycle, including sourcing, contracting, performance management, and financial governance. Experience defining requirements for VMS, CLM, or Spend Analytics platforms is required. Strong knowledge of VMS tools (e.g., Coupa) and IT service delivery models. Excellent negotiation, analytical, and stakeholder management skills Core Competencies: Strategic Planning & Design: Mastery in structuring complex transformation initiatives from the ground up. Executive Presence & Alignment: Ability to communicate the vision and secure resources at the highest levels. Program & Project Structuring: Expertise in setting up effective PMO governance and tracking complex project dependencies. Change Leadership: Demonstrated ability to drive strategic shifts in organizational behavior and process adoption. The compensation range for this position is based on experience ($80-120/hr) (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA) Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. For consideration, please forward your resume to ********************* If you require assistance or an accommodation in the application or employment process, please contact us at *********************. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com.

Salary Range: $55,000.00 - $75,000.00 per year DOWNLOAD APPLICATION HERE General Information This exempt professional position provides high level technical, administrative, and office-management support to the MPO Administrative and Planning Teams. The role supports transportation planning activities, meetings and intergovernmental coordination, staff scheduling, and general office operations. Excellent communications skills, attention to detail and grammatical correctness are required. Work is performed under the supervision of the Executive Director. Working Conditions Work is performed in a standard office environment with frequent computer use. Light physical activity required, including lifting up to 25 lbs. independently and up to 50 lbs. with assistance. Essential Functions (Examples of work performed; other related duties may be assigned.) Transportation & Planning Support Assist with development and maintenance of the Transportation Improvement Program (TIP), Long Range Transportation Plan (LRTP), Public Participation Plan, Project Priorities, and other required MPO planning documents. Support transit objectives by coordinating with internal staff and local transit partners; assist with transit reports and grant documentation. Coordinate with counties, municipalities, and public/private organizations to resolve planning-related citizen issues and inquiries. Meeting & Committee Support Prepare, manage, and distribute meeting agendas, packets, and presentation materials. Attend assigned MPO Board and Committee meetings and create accurate records of proceedings; draft and finalize meeting minutes and follow-up documentation. Prepare legal notices, action items, and other official documents for Board and Committee agendas. Develop PowerPoint presentations and, when required, speak at MPO and committee meetings. Act as Assistant Clerk to the MPO Board. Administrative & Office-Management Responsibilities Manage office operations, including supply inventory, equipment coordination, and vendor and service requests. Maintain staff Outlook calendars, schedule meetings, and coordinate room reservations and technology setup. Prepare correspondence, reports, spreadsheets, and other materials using Microsoft Office, Smartsheet, and related software. Organize digital and physical files, track project documents, and ensure compliance with departmental recordkeeping requirements. Provide customer service by phone, email, and in person; respond to inquiries, route calls, take messages, and provide appropriate information. Assist supervisor with routine administrative and planning-related tasks, including data entry, project tracking, and internal reporting. Minimum Qualifications Associate's degree and at least four (4) years of assistant or technical administrative experience; or Bachelor's degree with at least two (2) years of relevant experience. Experience in State or Local Government preferred but not required. Valid Florida driver's license. Knowledge, Skills & Abilities Knowledge of modern administrative practices, public disclosure requirements, business communications, public records, and office procedures. Ability to maintain records, organize data, prepare reports, and manage multiple projects in a fast-paced, deadline-driven environment. Strong interpersonal skills with the ability to maintain effective working relationships and deliver professional customer service. Ability to follow and complete written and verbal instructions, maintain confidentiality, and work both independently and collaboratively. Skill in the use of office equipment and software, including: Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Smartsheet Copier/Printer OnBase, Central Square and/or OneSolution experience preferred. For consideration, the MPO requires a completed application, cover letter, and resume. Download fillable application here or visit the Sarasota/Manatee MPO website at: ****************************************** Application Instructions All documents are to be emailed to Rachel McClain at **************** as instructed in the above link. If you have any questions, please contact Rachel at ************. Please provide complete and accurate information on previous job tasks, levels of responsibility, and references. Any offer of employment may be contingent upon job-related factors, verification of former employment, satisfactory references, and a background investigation. Must possess a valid Florida driver's license and have reliable transportation. The MPO will not typically support H1-B or any other work visa petitions at this time or in the future. The MPO will not deny the benefits of, exclude from participation in, or subject to discrimination anyone on the basis of race, color, national origin, sex, age, disability, religion or family status. Job Type/Location: Full-time/ In person (Bradenton, FL 34203) Benefits: Comprehensive Manatee Health Plan Generous vacation/sick leave and 13 paid holidays Florida Retirement System (FRS) Tuition and Professional Development reimbursement Supportive leadership and opportunities for career growth Schedule: Day shift Monday to Friday Overtime Weekend availability. Ability to commute/relocate: Bradenton, FL 34203: Reliably commute or planning to relocate before starting work (Required) Education: Associate's (Required) Bachelor's (Preferred) License/Certification: Driver's License (Required) Willingness to travel: 25% (Preferred) Work Location: In person Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Expected hours: No less than 40 per week

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $55,000 - 62,000/ year Base Plus Incentives! ***Paid like the owner based on profit 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

LHH Recruitment Solutions is working with a dental practice client to fill an Office Manager role for their Saluda, SC location. This individual will be responsible for the staff and overseeing the day to day operations of a well established practice. Compensation starting at $60K-$65K/year (based on experience) with Health/Dental/Vision benefits. About the Role This role involves managing the daily operations of the dental practice and ensuring a high level of service and efficiency for the one provider office. Responsibilities Oversee the day to day operations of the practice. Manage staff and ensure effective communication. Understand, calculate and communicate treatment plans. Provide excellent customer service and maintain a professional demeanor. Utilize dental/medical technology and software. Handle billing and understand basic financial concepts. Qualifications 2-years experience working in dental office management. Required Skills Experience with dental software such as EagleSoft, Dentrix, SoftDent, PracticeWorks, Cloud9, Dentrix Ascend or other dental software. Billing experience. Customer service oriented and professional demeanor. Ability to communicate professionally in person and over the phone. Equal Opportunity Statement Equal Opportunity Employer/Women/Veterans/Disabled. You may apply using the link in this posting. Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to this link. Qualified applicants can apply to the role thru the link below. Please include an updated resume with your submission.

RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth. This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service. Why Join Us? High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction. Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results. Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential. Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence. What You'll Do Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence. Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs. Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally. Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency. Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction. Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support. System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing. Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency. Support the onboarding and training of new team members as the department grows. What You Bring 3+ years of experience leading or supervising customer service or account support teams. Strong leadership presence - calm under pressure, solution-oriented, and empathetic. A hands-on leadership style with the ability to guide others while actively contributing to daily operations. Excellent communication and conflict resolution skills. A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction. Solid understanding of CRM, ticketing, and workflow management tools. Proven ability to track metrics and drive performance improvements. Passion for hospitality, service, and delivering exceptional customer care. Must live within commutable distance to Tampa, FL (33619). Be the Heart of Our Guest Experience If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you. All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.

Seven Seas Insurance located in West Palm Beach, Florida is seeking a Claims Manager! We are seeking an experienced and strategic Claims Manager - Marine Insurance to lead and manage the end-to-end claims process. The ideal candidate will bring 7+ years of managerial experience in marine claims, with a deep understanding of policy interpretation, litigation, recovery, and claims strategy. This is a critical leadership role focused on claims efficiency, technical accuracy, team performance, customer satisfaction, and financial control. Responsibilities include, but are not limited to: Directs the investigation, review, evaluation, negotiation and preparation of settlements for Seven Seas Insurance claim submissions, including all Open Cargo Policies. Coordinates mitigation with claimants and/or legal counsel to determine fair and equitable settlement. Prepares and analyzes departmental reports. Forecasts calculation and establish monitoring of the claims reserve accounts. Performs quality reviews on claims in compliance with internal and external audits as well as all regulatory requirements, whether domestic or international. Supervises and leads a team of adjusters handling claims and the department's workflow. Assists the President in determining viable markets and expanding to additional lines of business including but not limited to Hull, P&I and Marine Liabilities. Coordinates with Cargo Loss Prevention to determine and eliminate "high risk areas" to aid in the prevention of claims. Determine areas with high loss ratio and recommend directions to help lower risk exposure. Performs all other assigned duties. Qualifications: Associate's degree in business administration or in a related field. Seven years' experience in Claims Management in all lines of Marine Business. 6-20 Adjusters License. 5% travel to various local and international locations. English fluency is required, Spanish language skills are a strong plus and will be beneficial when communicating with our diverse client base or internal teams. What We Offer: Competitive Pay Free Medical insurance for employees & dependents (Immediate eligibility) Dental, Vision, Life, Short-term & Long-term insurance available at great rates Annual Incentive Bonuses for ALL team members 401(k) retirement plan with company generous company match Tuition Reimbursement Employee Recognition Programs and events Employee Discounts Paid Time Off & Holiday Pay Casual work environment and so much more!!! Submit your Cover Letters and Resumes to ******************* or ******************* Seven Seas Insurance Company has been providing marine cargo coverage since 1967. Cargo insurance has been and continues to be our focus. We value collaboration and making a positive impact in the lives of our clients and claimants.

Morgan Consultants, Inc provides specialized engineering, management, and consulting services to a wide variety of food and beverage companies. We are seeking an Office and Admin Management professional with strong xls skills for immediate, full-time (40 hrs/wk) hire to be a significant part of our exciting and growing technical consulting firm located in the Decatur area. Compensation is based on level of experience and skillset. W-2 benefits include Holiday and PTO, 401k, Health, and Dental. This is an exciting, multi-faceted opportunity with potential to leverage existing skills and develop more! This role immerses you into the Food Manufacturing industry. Candidates must be self-starters, motivated, and have excellent organizational and computer skills. Must have own car to occasionally run errands. The office is a non-smoking environment with dogs and cats. Office Administration Ability to perform basic office hardware and software troubleshooting for PCs, Laptops, Printers, etc Answer and handle all incoming calls from employees, clients, partner companies, etc Assist with new employee and sub-contractor onboarding - Background Check coordination, completion of employment documents, Drug Test scheduling, etc Handle Travel Arrangements such as car, air, and hotel, with some price negotiating Maintain an atmosphere of professionalism, responsiveness, and a can-do attitude Order Supplies for the general office and individual employees as required PowerPoint, Word, and Excel proficiency including labeling photos, developing spreadsheets with formulas, and creating and editing presentations from other materials Provide Financial Reporting assistance as needed using Excel spreadsheets Run miscellaneous errands such as Post Office, Bank, FedEx, Shipping, Office Supplies Scheduling of office support services such as IT Provide daily e-Filing System Management and Hard Copy filing for new documents Update various Excel spreadsheets for record-keeping and financial analyses Update weekly Man-hour tracking for projects using Excel forms Required Skills 6 years minimum experience with Office Management roles Ability to respond quickly to needs and changing priorities Associates degree or higher in related field Reporting assistance using Excel spreadsheets Highly organized, self-starter, multi-tasker, with ability to prioritize LinkedIn Recruiter experience Office or Operations Management experience Strong Level MS Excel skills Preferred Skills Experience with a consulting or engineering firm Highly detailed and accurate work Experience with data entry Great documentation skills

Kukdo Chemical Co., Ltd. (************** is a global leader specializing in the production and sales of epoxy resins and hardeners, with annual revenues exceeding USD 1.2 billion and over 800 employees in South Korea. Our headquarters is located in Seoul, South Korea, and our U.S. subsidiary is located in Suwanee, Georgia. We are seeking ambitious candidates interested in developing their careers in office administration within the dynamic chemical industry. This role provides an excellent opportunity to gain hands-on experience in a professional and growth-focused environment. [Job Position] Office Administrator (On-site) [Working Hours] Monday to Friday, 4 hours per day between 9:00 AM and 5:00 PM (working hours to be finalized through mutual agreement prior to the start date). [Responsibilities] Overall management of company housing and office operations, including lease agreements, utilities, and office supplies. Management of company-owned vehicles, including registration, maintenance, and tax payments. Handling general administrative tasks such as mail distribution, courier services, and document filing. Monitoring and controlling office budget and expenditures to ensure cost efficiency. [Qualifications] Must be a U.S. citizen or permanent resident (Work authorization required) Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, etc.) [Benefits] Paid time off Travel reimbursement

At SkyBridge Aviation, we specialize in staffing and recruiting for Touch Labor Maintenance, Information Technology, and Engineering positions within the commercial and government aviation and aerospace industries. We're a fast-paced, team-oriented organization dedicated to excellence, precision, and professional growth. We are seeking a detail-oriented, honest, and organized Office Administrator Intern to join our Orlando office. This internship offers valuable hands-on administrative experience and has the potential to transition into a full-time position upon successful completion. Key Responsibilities: • Process, organize, print, and file documents and reports • Assist with sending and receiving paperwork and correspondence • Maintain accurate digital and physical filing systems • Perform basic math calculations and verify accuracy of information • Support the recruiting and administrative teams with day-to-day operations • Handle confidential information with professionalism and discretion Educational and Experience Qualifications: • Strong attention to detail and organization skills • Honest, dependable, and proactive work ethic • Basic math and computer proficiency (Microsoft Office, Google Suite, etc.) • Excellent communication and time management skills • Preferred: Current law student or pursuing a degree in a related field Compensation and Benefits: • $18/hour paid internship • January 2026 start date • Opportunity for full-time employment based on performance • Hands-on experience within a fast-growing aviation staffing organization • Collaborative and supportive work environment

Join our dynamic and growing team at Gridiron Insurance! Gridiron Insurance provides custom and specialized products to unique segments of the insurance marketplace. We deliver exclusive coverage with creative and adaptable insurance solutions. Our mission is to offer a stable, dedicated, and professional approach to underwriting, ensuring value in every insurance transaction. We are seeking an organized and proactive Office Administrator to oversee daily office operations, ensure a smooth workflow, and support our team with both administrative and operational tasks. The ideal candidate will be skilled in multitasking, managing office supplies, helping the operations team, and fostering a positive work environment. Essential Duties and Responsibilities include, but are limited to the following: Monitor and direct incoming mail daily; prepare outgoing mail for pickup. Scan mail and send to appropriate employees or import into systems. Greet visitors to the office and direct visitors to the correct location. Perform general administrative, clerical, and executive schedules and support tasks to ensure organizational sustainability. Organize company events, meetings, catering and other logistics. Coordinate with outside vendors and contractors. Create reports, prepare presentations, and write letters. Coordinate the use and organization of office space. Manage inventory of office supplies; purchase supplies and equipment when needed. Accurately process binders, policies, endorsements, and other insurance documents. Review supporting documentation for completeness and accuracy. Monitor assigned workflows and task queues to ensure timely completion. Support quality assurance efforts across teams by identifying and addressing inconsistencies. Communicate effectively with internal and external stakeholders via email and phone calls. Assist in handling escalated issues and follow up on outstanding items to ensure resolution. Consistently meet or exceed daily productivity and accuracy goals. Collaborate closely with underwriters and team members to ensure smooth and timely policy issuance and processing. Qualifications: Bachelor's degree preferred or equivalent administrative experience. Excellent written and verbal communication skills. Effective problem-solver. Highly organized and detail oriented. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook. Attention to detail and proven ability to perform tasks with a high degree of accuracy. Excellent interpersonal skills, with an ability to work in a diverse, fast-paced environment. Ability to cross-train within multiple operational functions. Willingness to assist wherever needed, excellent multi-tasking skills.

We are currently seeking a meticulous and organized individual to join our team as a Office Manager. In this role, you will be responsible for various financial and administrative tasks crucial to the efficient operation of our business. If you have a background in business office environments, possess strong clerical and accounting skills, and are dedicated to providing excellent customer service, we encourage you to apply. Join a company recognized by Forbes as one of America's Best Mid-Size Employers! Duties and Responsibilities: Previous experience working in a car dealership or business office. Demonstrated experience in cash handling. Strong clerical skills with attention to detail. Accounts payable experience and familiarity with basic accounting functions. An Associate's degree or two (2) years of related experience. Exceptional customer service skills. Strong ethical standards. Benefits: Medical Plan Dental Plan Vision Plan Life Insurance Plan 401(K) with employer match Stock Purchase Plan Paid Time Off America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story. Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable #LOT1

We are currently seeking to fill our Office Manager position at the South Georgia campus with a highly qualified and passionate individual. Job Title: Office Manager Department: Admissions FLSA: Exempt Under the direction of the Executive Director of Admissions, this person manages the operation of the Office of Admissions: determines priorities, monitors the status of special projects, coordinates support staff (full and part time) and works closely with the Executive Director of Admissions. ESSENTIAL SUTIES AND RESPONSIBLITIES Works closely with the Executive Director and Associate Director of Admissions with the execution of the following tasks for the South Georgia Campus: * Selection, training and orientation of operations/recruitment staff. * Establishing work schedules, priorities, assigns tasks, instructs work study staff/others for non- routine tasks and inspects staff work for accuracy. * Maintains personnel files, coordinates staff coverage * Has a key role in the support of preparation of overall budget by tracking and determining costs and allocating funds to appropriate Admissions budget lines. * Meets with Executive Director and Associate Director of Admissions to determine departmental needs, which include, but are not limited to - CRM management, admissions reports, updating Banner/ all system records, updating/renaming documentation for files, etc. Reviews monthly budget reports and monitors expenditures. * Works closely with the CRM Administrator, Training and Q&A Manager, and Associate Director of Admissions on training staff with new office technology and software. * Assist with coordination all office purchases as well as purchases from external vendors. Including the processing of requisitions for recruitment registrations as needed. * Responsible for acquisition of quotes from vendors for departmental purchases when directed by the Executive Director of Admissions. * Responsible for completing and submitting all Human Resources paperwork including, but not limited to Position Authorization Requests (PAR) and Personnel Action Forms (PAF). * Composes internal and external correspondence of a non - routine nature. * Supervises small, short-term projects for the Office of Admissions. * Responsible for coordination of all admissions and faculty committee meetings, including room arrangements, assignments, catering requisitions and educational media assistance (as necessary). Serves as a member of the Operations team, performing the following tasks: * Answering incoming phone calls with professionalism and respect; routing calls as appropriate, taking information for telephone screening forms as appropriate. * Logging prospective student interactions within Admissions software (Slate CRM) * Processing mail and scanning materials, disseminating mail/packages accordingly to staff. * Processing application materials (recommendation letters, test scores, transcripts, etc.) received from external sources for all degree programs. throughout the entire application cycle within Admissions software (Slate) * Processing fee waiver requests for all programs throughout the admissions cycle. * Participating in strategic recruitment initiatives such as phone-a-thons and conversion activities as needed. * Responding to various types of electronic applicant inquiries (chatbot, email, etc.) and escalates as necessary to appropriate parties within PCOM; serves as a "first responder" in navigating student inquiries and issues. * Participating in virtual and on campus recruitment activities (i.e. Open Houses) and conversion events (i.e. DO Welcome Brunch, Second Look events, etc.), and Pathway programs as needed, which may include evenings and weekends. * Collaborating with recruitment staff in the support of on campus events, including coordinating room requests, setup, assignments, catering requisitions and educational media assistance (as necessary). * Assists with the preparation and initial reviews of applicant materials within Slate * Assisting with file audits and system maintenance, updates and testing. Monitors staff during system/software updates and assists with troubleshooting, as necessary. * Maintaining confidential information. * Performs other related duties as requested or assigned by the Executive Director of Admissions and Chief Admissions Officer. The PCOM Admissions team seeks members who exemplify the following durable skillsets: creativity, persuasion, collaboration, adaptability, and emotional intelligence. Core competencies sought: * Comfort with phone and online communication, strong written and verbal communication skills and customer service orientation * Willingness to engage with and work collaboratively with team members across all 3 PCOM locations * Self-motivated, active listener and with a high level of positivity and professionalism * High level organizational skills and attention to detail * Adaptability and interest in engaging with evolving technologies * Comfort working with diverse communities and interacting with a variety of constituencies, including staff, applicants, inquiries, students, alumni, volunteers, guests, etc. POSITION REQUIREMENTS Education * Bachelor's degree or equivalent combination of education and experience. Experience and Required Skills * Minimum of two years' experience in a fast-paced office environment * Minimum three years of supervisory experience. * Preferred proficiency in Microsoft Office, Banner and Slate (CRM) Software. * Certifications, Licenses, Registrations (if applicable) Starting Salary: $50,000 The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.

Our Company ResCare Community Living The Assistant Business Office Manager will help the Business Office Manager with the oversight of operational revenue analysis, ensuring verification of client admission, and authorization and/or eligibility of services as well as help monitor client fund disbursements and account balances, help oversee Purchase Card receipt allocation and collections and help track and processes accounts payable invoices and oversees the supervision of the payroll process, ensuring employees are paid timely and accurately. Responsibilities Web Portal Medicaid Verifications monthly- report any changes to Business Office Manager. Web Portal Patient Monthly Liability Review monthly - send any changes to Business Office Manager. Verify weekly billing logs with operations (req Hosp Discharge documents) prior to close. Random "POP UP Audits" at locations for Resident Fund Management Service "Cash on Hand". Cross Train on End of Month procedure. Review Expiring Auth Reports. Supplies - ordering for 39th Ave Cluster and Satellite Office. Follow-up on New Admit Paperwork. Maintain Client Files for Clearwater. Review AP Report and follow up on missing invoices on monthly logs. Review AP Report to ensure terminated invoices have been processed. Contact consultants at End of Month for missing invoices. Review remits for payment accuracy - report any discrepancies to BM. Run monthly End of Month reports. Run and review Utilization - Work all over utilized clients to prevent SVPs. Time Detail and Payroll reports. Manual Checks/ Historical Edits - wage transfers. Pay Rate Changes verifications with Payroll. Investigator. Company Facebook page and Newsletter. Capital Expenditure Request 's and maintain Capital Expenditure Request Book with Log. Qualifications Must have completed at least two years of relevant college coursework or prior Accounts Receivable or Accounts Payable experience, or equivalent combination of education and experience. Been with Bright Spring Health 5 years. Time Management Good communication skills Organizational skills Interpersonal Skills Detail- oriented, adaptable and possess strong problem solving and customer service skills Competent in using Microsoft Office Suite (Word, Excel, Power Point, Outlook) Basic Accounting Problem Solving Active listening Multi-tasking Resourceful Travel up to 25% About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $15.00 - $16.00 / Hour

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $18 - $20 /hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Assist the President by attending and taking minutes of meetings and maintain them for future reference. Keeps the President informed of any significant financial and/or budget issues. Prepare checks on corporation account and prepare and maintain monthly financial reports and documentation for the county office. Reconcile monthly bank statement. Supervise the activities of the County Secretary(ies) and approve their timecards accurately and in a timely manner. Perform other related duties and task as assigned OTHER RESPONSIBILITIES/REQUIREMENTS Assist in the training or secretarial staff Foster and maintain a positive atmosphere in the county office Must present a professional appearance QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School Diploma or GED required. 5+ years of administrative experience required and supervisory experience is preferred. Must be handle confidential information and pay attention to detail. Computer skills and abilities are necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. SUPERVISORY RESPONSIBILITIES: County Secretaries PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop. The employee must regularly lift and/or move up to 10 pounds. Specific vision requirements by this job include close vision and the ability to adjust focus. EOE M/F/D/V AA #LI-Onsite

This job requires a lot of understanding and patience with people. We are in the people business. Our hotel puts our guests and team members first. You will be responsible for ensuring that all the Front Desk staff are trained in all things Hampton, making sure we are ready for our Quality Insurance Inspections for Hilton. You are responsible for working with the Executive Housekeeper. You would learn to inspect rooms and know what we are selling to our Guests. You could be asked to check rooms if needed. You will learn Breakfast and understand this area, working closely with this department. You are here to help the General Manager ensure all reports and billing are done in a timely manner. You are here to learn all aspects of the hotel. We hire Front Office Managers with the thought of teaching you to become an actual General Manager. Support the Front Desk Team and keep them informed of changes that are made from Hampton or Corporate. Make sure to have coverage on your front desk at all times. If someone calls off, you will be responsible for having shifts covered. Even if this means you have to cover said shift. Manage Front Desk meetings and take great notes You will learn our Taxes and keep these up to date on a daily basis. You are also responsible for Direct Bill and making sure clients are paying on time, and you are billing out every 15 days. You will be responsible for counselling Front Desk Agents if something happens. You will work with your General Manager to make sure that all things that occur are correctly documented. You will assist your General Manager with all group activities and help make our environment a positive and fun place to work. Having a positive outlook is everything. Front Desk Team Members have a checklist, and it is your responsibility to update this list from time to time to make sure we are taking the best care of our property and, of course, our Guests. You should always stay in close contact with your General Manager. They are here to help you learn and grow; you are here to help them keep everything flowing easily. You must have Organizational Skills. Communication Skills. It truly must show that you enjoy your job. We are looking for someone who will come in and lead by example. The Front Desk Manager does, in fact, work the front desk, even if it is to help with early morning check-outs or afternoon check-ins. Or sometimes shifts. You must be willing to show your Team how they need to dress and conduct themselves.

The Office Administrator (OA) is a key member of the branch team, responsible for providing excellent customer service to homeowners and ensuring accurate, timely processing of contract packets and project documentation. The OA also plays a critical role in supporting the employee lifecycle at the branch level and coordinating administrative functions that keep the office running smoothly. About Us Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. We are the #1 Platinum Preferred Contractor for Owen's Corning and are consistently rated 4.6-5 stars by consumers on Google. Our balance of expertise, winning sales system, top of the line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country. Our team is dedicated to achieving goals and building strong relationships with clients and each other. We believe in teamwork, continuous improvement, and celebrating success Key Responsibilities Manage incoming phone calls and email correspondence from homeowners and team members Serve one of the point of contacts for homeowners from contract signing through project start Maintain accurate and up-to-date customer records Support the Project Manager and General Manager with scheduling installations Contact homeowners to facilitate timely payments and follow up on outstanding balances Enter payments into the production system and ensure synchronization with financial platforms Assist with collections by coordinating with homeowners and the production team Process check payments and complete weekly bank deposits Monitor the status of jobs in the CRM and update Sales Managers accordingly Upload completed contract packets to the CRM system Perform day-to-day administrative duties to support branch operations Requirements Qualifications Prior office administration experience preferred Bilingual preferred Excellent customer service and communication skills Experience in roofing or construction is a plus but not required Ability to work independently and as part of a team in a fast-paced environment Strong proficiency in Microsoft Office and familiarity with CRM systems Comfortable communicating by phone and email Ability to travel locally as needed Detail-oriented with strong organizational and time-management skills What Makes us the Best Choice Attractive Compensation: Competitive hourly pay based on experience. Career Growth: Over 90% of leadership roles are filled with internal talent, illustrating our commitment to helping our team to grow their skills and careers. Flexible Schedule and a supportive team environment. Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement. We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.