Office manager jobs in Washington, IN - 20 jobs

The Business Office Manager will need to have experience and/or basic knowledge with billing and collection procedures, i.e. Medicare, Medicaid, Insurance and Private Insurance. AR/AP experience is a must. The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Minimum of an associate's degree or equivalent experience * Two (2) years of office management experience preferred * One (1) year in post acute care or other geriatric related field preferred Specific Job Requirements * Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies * Maintain facility checkbook and reconcile checkbook regularly * Manage and oversee patient accounts * Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff * Effectively manage and operate within budget * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Residential Team Manager DIVISION: Residential SUPVERVISOR: Coordinator CLASSIFICATION: Non-Exempt PURPOSE: Supervise direct care staff and coordinate the day-to-day activities and maintenance of the group home. Maintain communication flow within the Agency and Community Living Services division. The overall objectives are to provide a home environment that is as normal as possible and to foster the development of each client to their highest independence. KEY AREAS OF RESPONSIBILITY: Supervise direct care staff to ensure the PCISP (Person-Centered Individualized Support Plan) is being implemented for each client. Assist in coordinating the scheduling of DSP's involved in assigned houses. Participate and be flexible in covering designated shifts on an emergency basis and on call rotation. Document the major activities of the clients in daily notes. Maintain accurate records of support provided to the client. Oversee file maintenance and record keeping in the home. Must be able and willing to use personal cell phone as needed, or company device as available for time entry. Plan and provide instruction in communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills, and any other areas based on programming needs. Monitor and ensure that all monthly safety drills are complete and turned into the appropriate personnel. Ensure complete documentation of behavior, seizures, accidents/incidents, all tracking, MAR is done on a daily basis. Responsibly pass or monitor medication administration based on client's needs. Ensure that all necessary medications are available to the staff and clients at all times. Prepare expired or discontinued medication for destruction and route to the QIDP or Wellness Nurse as necessary. Complete med checklist. Display patience in all situations involving clients. Speak in an even, positive, and personal tone of voice when conversing with clients. Appropriately respond to client's behavior via verbal and/or physical intervention based on the needs of the client. Follow policies/procedures set forth by the Supported Living department and the agency. Attend and participate in monthly Team Manager DSP Supported Living meetings. Route all receipts, cancelled checks, food stamp receipts, and bills for clients to the waiver benefits specialist as necessary. Monitor physical condition of the client's home while ensuring a safe and sound environment. Ensure that the home of the clients maintains the cleanliness standard of the Supported Living department. Must be able to provide direct care at a minimum of 20 hours per week. Must be able to care for the physical needs of clients including feeding, hygiene, and toileting. Must be capable of assisting in physically transferring/moving clients when needed. Physical activities may include but not be limited to: lifting up 25-50 pounds (depending on client); bending; reaching; stretching; grasping; visual acuity; walking; squatting, kneeling, twisting, climbing, crawling, stooping, carrying, pushing, pulling, guiding; and transporting. Provide first aid and physical assistance to the individual as needed. Use of medical adaptive equipment including, but not limited to: Wheelchair, Hoyer Lift, Shower Chairs, Blood Sugar Testing Equipment, CPAP, Oxygen, BP and any others required. Remain awake and available to support client at all times during scheduled hours. Train staff as related to clients, their home, and BQIS related standards. Complete Record of trainings for each session. Assist clients in budgeting their funds. Transport clients to and from appointments and other activities as scheduled regardless of distance. Safeguard clients and families' human and civil rights. Actively involve the clients in community events. Ensure all clients medical needs are met including but not limited to taking clients to medical, lab and therapy appointments. Communicate with nursing staff. ESSENTIAL JOB SKILLS: Plan and participate in special community-based activities for clients. Actively involve the clients in community events. Participate in client-related meetings, as requested. Assist with the finances of the clients by staying within the spending guidelines set forth by the FEQAA (spend-downs). Promote agency philosophies, generate team spirit, create, and maintain an environment that fosters employee satisfaction, maximizes productivity and profitability. Must be willing to maintain open availability. Attend/request related training as authorized or required. Must have the ability to successfully work in both independent and group settings. Must have the ability to effectively communicate during a crisis situation. REQUIREMENTS: High School Diploma or GED required. Minimum of one year of experience in a caregiving environment preferred. Must be capable of obtaining and maintaining certification in CPR, First Aide, and NCI and perform if necessary, and Medication Administration. Must have excellent oral and written communication skills and maintain confidentiality with sensitive information. Maintain a valid Indiana driver's license, insurance on personal vehicle (minimum of PLPD with medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier. The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent to the job. The immediate supervisor may elaborate on the above list if the duties come within the employee's realm of responsibility. Powered by ExactHire:123235

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Job Details & Perks: * No experience required but 1-3 years of experience is preferred. * Paid training provided. * Full-time * Annual company convention (determined by owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).

The ideal candidate will be located near Jasper, IN and work primarily from our headquarters (1600 Royal Street, Jasper, IN 47546). Role Description: The Category Team Manager will be responsible for owning an identified product category(ies) with responsibility for new product development and overall category management including the leadership of a Category Manager team. Responsibilities: Manage, Coach and mentor Category Manager(s) and/or Product Specialists Resource Allocation of Category Managers to support the Product Team Projects Partner with Director of Product Strategy on product roadmap and commercialization activities for new and existing products Provide inputs to the development and management of the multi brand three-year product roadmap Create strategy for identified product category(s) that align with organizational strategies Partner with brand marketing to ensure commercialization activities are identified and activated on new product launches and ongoing activities to increase sales Responsible for overall category marginal profit Partner and collaborate with internal and/or outside design firms for new product development projects Participates in and observes consumer research that links research findings into product innovation within projects Lead cross functional team to execution of identified projects utilizing the product development process Partner with engineering, sourcing, operations and insights and design team on product development projects. Own and provide competitive intelligence to internal/external sales team on identified product categories Establishes recommended pricing and sales projections forecast on identified product category development projects Ensure product development projects meet margin expectations of organization Must adhere to the guidelines set by the Regulatory, Safety & Compliance Committee. Ensure the Dfe is followed within the product development process Partner with Training Manager and Brand Marketing to identify and develop training materials for field sales/internal and customer on product development projects. Participate and deliver new product training Responsible for ensuring product accuracy on marketing materials Collaborate with Existing Category Manager on lifecycle management of identified category ownership Participates and supports PMO office in value engineering projects within identified category responsibility Participate in product presentations to customer, designers and internal teams. Identify and manage within project budget forecast As needed, travel to support new product development initiatives Skills to Perform This Role: Interpersonal Skills: Self-motivated Exceptional organizational skills Trust-worthy People Skills Create team unity with diverse personalities Ability to give constructive feedback when needed Relationship builder Communication Skills Ability to communicate with all levels within the organization. Ability to present from small to large settings Ability to present via face to face or virtually Leadership Skills Ability to develop team for succession planning. Be a leader by example Take initiative Continuous improvement mentality Business Skills Knowledge of the PDP Process Must be able to see the broader scope and think outside of the box Ability to work with a cross-functional team Extensive market knowledge Ability and willingness to take risks Ability to make decisions quickly and proficiently Technical Skills Must be proficient in Microsoft Office applications Qualifications Educational · 3-5 years experience working in the furniture industry, preferred Experience successfully managing and/or working with a cross functional team of individuals. Bachelor's degree preferred or sufficient work experience

Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates. Primary Responsibilities The Acquisition and Maintenance of Customers Monitor and recommend payment frequency changes to the General Manager Immediate contact of all customers who have not renewed their lease agreement(s) Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Payment frequency changes to General Manager based on customer payment history Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement Proper closing of lease agreements, CAM is second up on this process First up to help set and achieve renewal goals Update goal board daily Assist on deliveries and returns Safely operates company vehicle Load, secure and protect product in company vehicle Other tasks as assigned by management Position requires Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills, strong telephone etiquette and skills Good organizational skills, professional appearance, and good driving skills Pre-employment Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required DOT testing

WHO WE ARE Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have close to 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing, just to name a few. ABOUT THE JOB The Office Coordinator performs general administrative functions for the location. WHAT YOUR DAY WILL LOOK LIKE Performs departmental typing, copying, filing, faxing, mailing, and reception duties. Maintains all accounts payable and accounts receivable. Inputs all invoices and map details, daily collections and posting of checks. Assists customers with questions about their account such as balance, credits, invoices and discounts. Assists branch team members with projects as needed. Provides branch team with employee forms and information. Reviews work for completeness and quality. May be required to drive a company vehicle. Provides excellent customer service to all internal and external customers. Other work-related duties as assigned by your leader. Regular and reliable attendance is required. Follows all company policies and procedures. EDUCATION & EXPERIENCE High school diploma or equivalent is required. Three years of experience in a business environment using spreadsheets and word processing software is required. SKILLS & QUALIFICATIONS Time management skills. Interpersonal skills. Ability to read, write and speak in English is required. Communicating in Spanish is a valuable skill at Helena. Valid U.S. driver's license is required to drive a company vehicle. Must be able to meet all company requirements to drive a Helena vehicle. Computer skills including working knowledge of Microsoft Office are required. Successful completion of a drug test and background check is required for all positions at Helena. WORK ENVIRONMENT AND PHYSICAL ASPECTS OF THE JOB The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds BENEFITS AT HELENA Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO! Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA). Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount. Three-year vesting on company-match with 1,000 hours of service. Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay. Up to 15 days paid time-off plus 9 paid holidays. Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you. Free Short & Long-Term Disability. Up to 80 hours of paid Parental Leave. Education Assistance. And much more! For more detailed information about our benefits, visit helenacareers.com/benefits. STAY CONNECTED TO THE HELENA POWERHOUSE! Follow us on social @HelenaCareers or visit us at helenacareers.com. Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.

Clinical Office Manager Job Description This position will take a person that is dedicated and capable of managing the daily administrative operations of our SICHC medical offices. To be successful in this role, you should exhibit exceptional managerial abilities, which would translate to excellent patient care. Outstanding Medical managers are experienced administrators who proactively address issues that prevent the medical office from running smoothly. As a medical office manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. The position also requires knowledge of healthcare systems and operations. Ultimately, you should be able to ensure steady workflows and uninterrupted service in any of our medical facilities. You will be Implementing policy and procedures to optimize staff relations and responsibilities and our highest priority of excellent patient care. You will be required to assist Revenue Cycle, Accounting and Billing Departments with Improving timely billing and clinic budget management. You will work directly with Quality (QI/QA) to ensure we are reporting all incidents or near misses that occur on SICHC premises. You will be addressing patient concerns that may be reported through surveys or any other means of communication. You will be required to submit job requisitions to Human Resources and conduct interviews when positions are open. You will work with HR to set a schedule for orientation and training of inexperienced staff members. You will assist with organizing and Implementing education for staff and providers when needed for updated Policy and procedures, equipment, EMR (Electronic Medical Records) etcetera. If necessary, you will create and administer a progressive discipline plan for an employee that is underperforming or behaving in an inappropriate or unacceptable manner Your duties will include but not limited to: Administering safety coordination presentation and disseminating safety information, coordinating fire drills, building inspection, fire extinguisher rechecks and extinguisher demonstrations, coordinated equipment electrical checks. Assist as needed with scheduling patients, confirming appointment, checking patients in and out, verifying insurance, collect copays deductibles and collecting previous balances, verify patient address, phone number and insurance information, answering phone calls, sending messages to providers, and calling patients back with replies, take deposits to the bank, sorting mail and taking larger envelopes to post office. Generate inventory records/ monitor and order medical and office supplies Help the Operations Director develop and implement office policies and procedures that are clear and effective Supervise and assist office staff, including Clerks, Nursing/MA Staff, Medical records staff, and Providers Maintain precise staff employment records (attendance, occurrences, exemplary behavior) and sharing with HR Assist in obtaining and maintaining medical records when needed Communicate and develop plans for success with doctors and nurses to identify and rectify potential office dysfunctions, develop good clinic operations, and support other staff and their duties. Arrange cleaning staff and emergency maintenance services as necessary Liaising with healthcare professionals and patients when needed to assist informing and educating about treatment plans and supplying standardized material for patients. Overseeing clinic operations and staff duties. (Learning the Blackbaud Dashboard) Overseeing the purchasing, maintenance, and repair of clinic equipment. Performing the hiring, training, and performance evaluation of staff members. Managing internal and external communications and answering queries about the clinic. Ensure compliance with current healthcare regulations, medical laws, and high ethical standards Assist credentialing staff obtain CEUs and License documents for providers and nursing staff for accurate compliance. Requirements and skills Experience in the medical field & knowledge of medical terminology, office management or leadership Knowledge of accounting, data and administrative processes and principles Ability to handle medical records discreetly. Time-management skills. Ability to multi-task and perform well in stressful situations. Exceptional people skills for liaising with patients, healthcare providers, specialists, clinic staff and the public. Excellent written and verbal communication skills. Exceptional organizational skills to ensure that quality services are provided. Competency with computer-based healthcare administration systems. Preferred Work Experience Leadership / Management in a healthcare office setting (2 years + preferred). Supervising and motivating clinic staff to perform their duties efficiently. Knowledge of procuring supplies, equipment, and appropriate staffing needs for the clinic. Building employee schedules and patient schedules. Proficiency in managing budgets, billing Position Requirements A minimum of a HS Diploma with years of experience in the field of healthcare. CMA (Years of medical experience may allow for CMA testing) We are willing to discuss that possibility. Not Required but preferred: Bachelor's degree in healthcare administration, health services administration, or bachelor's degree with work history within the medical field. Physical demands: work may require sitting for prolonged periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 50 lbs. It requires manual dexterity sufficient to operate a keyboard and operate office equipment, as necessary. Requires normal visual acuity and hearing.

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep show room and office organized and presentable. Assist in development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing • Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. • Strengthen emotional connections with customers and the community by engaging in the community and making it fun! • Support and participate in home shows. • Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with Franchise Owner at scheduled time. Submit GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at owner's discretion. Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: Excellent customer service skills Strong communication skills, particularly over the phone. Organized, detail oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Job Details & Perks: No experience required but 1-3 years of experience is preferred. Paid training provided. Full-time Annual company convention (determined by owner and local structure goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement

Job DescriptionSalary: $15-$20/hour We are looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. The goal is to ensure that office operations are efficient and add maximum value to the organization. Responsibilities Follow office workflow procedures to ensure maximum efficiency Maintain files and records with effective filing systems Support staff with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) Greet and assist clients when they arrive at the office Monitor office supplies inventory and place orders Skills Proven experience as office coordinator or in a similar role Experience in customer service will be a plus Outstanding knowledge of Microsoft Office Working knowledge of office equipment (e.g. optical scanner) Excellent communication and interpersonal skills Organized with the ability to prioritize and multi-task Reliable with patience and professionalism Associates/College degree; BSc/Ba in business administration or relevant field is a plus

Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. * Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. * Perform bookkeeping activities such as balancing accounts and conducting audits. * Make and confirm reservations. * Promote Hersha Hospitality and brand-specific marketing programs. * Greet guests immediately upon arrival; register and assign guests to hotel rooms. * Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. * Compute bills, collect payments, handle cash, and make change for guests. * Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. * Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * Associate's or Bachelor's degree preferred. * 1 to 3 years of related experience. Work Environment and Context * Work schedule varies and may include working on all shifts, holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Customer Service Support Team - Transportation Industry Midwest Transport, Inc. is a strong company with over 30 years of history in the transportation industry. We have operations in over thirty states, over 800 employees, and approximately 500 units in service. We are one of the top suppliers for the United States Postal Service. MTI prides themselves on teamwork and is searching for an enthusiastic individual with an eagerness to learn. Primary Job Summary: This role constitutes a broad scope of responsibilities. The ideal candidate for this position will have exceptional customer service skills, a willingness to be part of a team, and knowledge of the transportation industry. Our “Driver Support Team” along with our Maintenance Support Team, serve our operations on a 24/7 basis and are vital to MTI's success. We have operations/routes departing in 70+ locations. The core premise for a Driver Support Team member is to serve the drivers in all locations. Routes depart both day and night, 6 days a week. Operations are very fluid. This is a fast-paced environment. Duties include but are not limited to: Provide Assistance with the following: Fuel Card Issues ELD Logs (Electronic Logging Devices) Booking Hotels Securing Ubers Directing to the correct department if needed. Answering questions as far as route issues. Communicate with Postal Facilities (our customer) Communicate with Regional Managers, Regional Directors, and Corporate Directors. (Liaison for drivers) Research and respond to irregularities through the HCR Portal (Post Office) Create and analyze various reports in excel. Aid in emergency situations. Filter Phone Calls for Corporate Office Coach Drivers on Safety Issues - following OSHA and DOT Guidelines e.g., log violations, cell phone violations, Schedule & Compensation Specifics: Night Shift Position = $23.00 / Hour Part Time Night Sub = $125.00 Additional Pay Weekly Day Shift Position = $21.00 / Hour Part Time Day Sub = $100.00 Additional Pay Weekly Full Time Positions: 2 Week Schedule Cycle - 12 Hour Shifts 7:00 PM - 7:00 AM DuPont Schedule Week 1 = MO/TU/FRI/SA/SU Week 2 = WE/TH 3 Day Weekend Every Other Weekend Part Time Sub Positions: Work Tuesday/Wednesday + As Needed for Coverage Desired Skills: Excellent Communication Skills Dispatching Experience is a plus. Team - Oriented Professional Communication Skills Ability to Handle Crisis Situations Effectively Problem-Solving Skills General Computer Skills Positive Attitude Benefits: Full Benefits Package: Medical, Vision, & Dental etc. Paid Vacation Qualified candidates can apply by sending their cover letter + resume, and salary expectations to: Kara Fisher, H.R. Director [email protected]

Residential Team Manager DIVISION: Residential SUPVERVISOR: Coordinator, Supported Living CLASSIFICATION: Non-Exempt PURPOSE: Supervise direct care staff and coordinate the day-to-day activities and maintenance of the group home. Maintain communication flow within the Agency and Community Living Services division. The overall objectives are to provide a home environment that is as normal as possible and to foster the development of each client to their highest independence. KEY AREAS OF RESPONSIBILITY: 1. Supervise direct care staff to ensure the PCISP (Person-Centered Individualized Support Plan) is being implemented for each client. 2. Assist in coordinating the scheduling of DSP's involved in assigned houses. 3. Participate and be flexible in covering designated shifts on an emergency basis and on call rotation. 4. Document the major activities of the clients in daily notes. Maintain accurate records of support provided to the client. Oversee file maintenance and record keeping in the home. 5. Must be able and willing to use personal cell phone as needed, or company device as available for time entry. 6. Plan and provide instruction in communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills, and any other areas based on programming needs. 7. Monitor and ensure that all monthly safety drills are complete and turned into the appropriate personnel. 8. Ensure complete documentation of behavior, seizures, accidents/incidents, all tracking, MAR is done on a daily basis. 9. Responsibly pass or monitor medication administration based on client's needs. Ensure that all necessary medications are available to the staff and clients at all times. Prepare expired or discontinued medication for destruction and route to the QIDP or Wellness Nurse as necessary. Complete med checklist. 10. Display patience in all situations involving clients. Speak in an even, positive, and personal tone of voice when conversing with clients. 11. Appropriately respond to client's behavior via verbal and/or physical intervention based on the needs of the client. 12. Follow policies/procedures set forth by the Supported Living department and the agency. 13. Attend and participate in monthly Team Manager DSP Supported Living meetings. 14. Route all receipts, cancelled checks, food stamp receipts, and bills for clients to the waiver benefits specialist as necessary. 15. Monitor physical condition of the client's home while ensuring a safe and sound environment. Ensure that the home of the clients maintains the cleanliness standard of the Supported Living department. 16. Must be able to provide direct care at a minimum of 20 hours per week. Must be able to care for the physical needs of clients including feeding, hygiene, and toileting. Must be capable of assisting in physically transferring/moving clients when needed. Physical activities may include but not be limited to: lifting up 25-50 pounds (depending on client); bending; reaching; stretching; grasping; visual acuity; walking; squatting, kneeling, twisting, climbing, crawling, stooping, carrying, pushing, pulling, guiding; and transporting. Provide first aid and physical assistance to the individual as needed. 17. Use of medical adaptive equipment including, but not limited to: Wheelchair, Hoyer Lift, Shower Chairs, Blood Sugar Testing Equipment, CPAP, Oxygen, BP and any others required. 18. Remain awake and available to support client at all times during scheduled hours. 19. Train staff as related to clients, their home, and BQIS related standards. Complete Record of trainings for each session. 20. Assist clients in budgeting their funds. 21. Transport clients to and from appointments and other activities as scheduled regardless of distance. 22. Safeguard clients and families' human and civil rights. 23. Actively involve the clients in community events. 24. Ensure all clients medical needs are met including but not limited to taking clients to medical, lab and therapy appointments. Communicate with nursing staff. ESSENTIAL JOB SKILLS: 1. Plan and participate in special community-based activities for clients. Actively involve the clients in community events. 2. Participate in client-related meetings, as requested. 3. Assist with the finances of the clients by staying within the spending guidelines set forth by the FEQAA (spend-downs). 4. Promote agency philosophies, generate team spirit, create, and maintain an environment that fosters employee satisfaction, maximizes productivity and profitability. 5. Must be willing to maintain open availability. 6. Attend/request related training as authorized or required. 7. Must have the ability to successfully work in both independent and group settings. Must have the ability to effectively communicate during a crisis situation. REQUIREMENTS: 1. High School Diploma or GED required. 2. Minimum of one year of experience in a caregiving environment preferred. 3. Must be capable of obtaining and maintaining certification in CPR, First Aide, and NCI and perform if necessary, and Medication Administration. 4. Must have excellent oral and written communication skills and maintain confidentiality with sensitive information. 5. Maintain a valid Indiana driver's license, insurance on personal vehicle (minimum of PLPD with medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier. The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent to the job. The immediate supervisor may elaborate on the above list if the duties come within the employee's realm of responsibility. #HPB #Jobs Powered by ExactHire:96425

The ideal candidate will be located near Jasper, IN and work primarily from our headquarters (1600 Royal Street, Jasper, IN 47546). Role Description: The Category Team Manager will be responsible for owning an identified product category(ies) with responsibility for new product development and overall category management including the leadership of a Category Manager team. Responsibilities: * Manage, Coach and mentor Category Manager(s) and/or Product Specialists * Resource Allocation of Category Managers to support the Product Team Projects * Partner with Director of Product Strategy on product roadmap and commercialization activities for new and existing products * Provide inputs to the development and management of the multi brand three-year product roadmap * Create strategy for identified product category(s) that align with organizational strategies * Partner with brand marketing to ensure commercialization activities are identified and activated on new product launches and ongoing activities to increase sales * Responsible for overall category marginal profit * Partner and collaborate with internal and/or outside design firms for new product development projects * Participates in and observes consumer research that links research findings into product innovation within projects * Lead cross functional team to execution of identified projects utilizing the product development process * Partner with engineering, sourcing, operations and insights and design team on product development projects. * Own and provide competitive intelligence to internal/external sales team on identified product categories * Establishes recommended pricing and sales projections forecast on identified product category development projects * Ensure product development projects meet margin expectations of organization * Must adhere to the guidelines set by the Regulatory, Safety & Compliance Committee. * Ensure the Dfe is followed within the product development process * Partner with Training Manager and Brand Marketing to identify and develop training materials for field sales/internal and customer on product development projects. * Participate and deliver new product training * Responsible for ensuring product accuracy on marketing materials * Collaborate with Existing Category Manager on lifecycle management of identified category ownership * Participates and supports PMO office in value engineering projects within identified category responsibility * Participate in product presentations to customer, designers and internal teams. * Identify and manage within project budget forecast * As needed, travel to support new product development initiatives Skills to Perform This Role: Interpersonal Skills: * Self-motivated * Exceptional organizational skills * Trust-worthy * People Skills * Create team unity with diverse personalities * Ability to give constructive feedback when needed * Relationship builder Communication Skills * Ability to communicate with all levels within the organization. * Ability to present from small to large settings * Ability to present via face to face or virtually Leadership Skills * Ability to develop team for succession planning. * Be a leader by example * Take initiative * Continuous improvement mentality Business Skills * Knowledge of the PDP Process * Must be able to see the broader scope and think outside of the box * Ability to work with a cross-functional team * Extensive market knowledge * Ability and willingness to take risks * Ability to make decisions quickly and proficiently Technical Skills * Must be proficient in Microsoft Office applications Qualifications * Educational · 3-5 years experience working in the furniture industry, preferred * Experience successfully managing and/or working with a cross functional team of individuals. * Bachelor's degree preferred or sufficient work experience The ideal candidate will be located near Jasper, IN and work primarily from our headquarters (1600 Royal Street, Jasper, IN 47546). * 3-5 years experience working in the furniture industry, preferred * Experience successfully managing and working with a cross functional team of individuals * Bachelor's degree preferred or sufficient work experience

We are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team. Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally. As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customers one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates. Primary Responsibilities The Acquisition and Maintenance of Customers Monitor and recommend payment frequency changes to the General Manager Immediate contact of all customers who have not renewed their lease agreement(s) Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Payment frequency changes to General Manager based on customer payment history Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement Proper closing of lease agreements, CAM is second up on this process First up to help set and achieve renewal goals Update goal board daily Assist on deliveries and returns Safely operates company vehicle Load, secure and protect product in company vehicle Other tasks as assigned by management Position requires Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills, strong telephone etiquette and skills Good organizational skills, professional appearance, and good driving skills Pre-employment Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES * Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. * Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. * Responsible for performing store manager duties in their absence. * Partners with the store manager to recruit, train, coach, develop and supervise all crew members. * Reviews all corporate communications and reacts accordingly. * Partners with the entire store leadership team in merchandising procedures and World Recovery. * Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room * This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS * High School Graduate or equivalent. * College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS * Frequently operate cash register * Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet * Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor * Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations * Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise * Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) * Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures * Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Perform bookkeeping activities such as balancing accounts and conducting audits. Make and confirm reservations. Promote Hersha Hospitality and brand-specific marketing programs. Greet guests immediately upon arrival; register and assign guests to hotel rooms. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Associate's or Bachelor's degree preferred. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on all shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunites at this location, click here.