To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies
Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Oversee recruiting/selection, on-boarding and initial training of team members
Administer budget, purchasing, tracking and records retention for business expenses
Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services
Promote member service excellence and lead team to deliver quality service
Liaise with other branches to support business growth and continuity of regional operations
Analyze reports and conduct trend analysis to optimize business performance
Analyze and solve problems without clear precedent
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines
Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations
Perform supervisory/managerial responsibilities:
Manage daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Perform other duties as assigned
Qualifications
Three years' experience in grade level 76 (or higher) or applicable external experience
Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Experience in leading and managing in diverse and complex operational environments
Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM operations
Working knowledge of financial institution and lending practices, principles and regulations
Working knowledge of retail banking industry best practices
Experience in member/customer service operations
Experience in responding to requests regarding complex financial information/data
Experience in supervising and leading employees
Experience in training and developing staff
Exposure to developing/maintaining community and command relations
Ability to manage multiple priorities independently and/or in a team environment
Effective skill analyzing statistics and reports to determine business performance and trends
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Available Monday - Saturday: hours based on business needs.
Location: 657 Peary Street, Newport, Rhode Island 02840
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$61k-75k yearly est. 1d ago
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Customer Experience Manager - Victoria's Secret - Providence Place - Providence, RI
Victoria's Secret 4.1
Office manager job in Providence, RI
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $23.00
Maximum Salary: $31.40
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$23-31.4 hourly 1d ago
Office Manager, Plant Administration
Sonoco Products Co 4.7
Office manager job in Putnam, CT
From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions.
Primary Responsibilities:
* Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules.
* Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis.
* Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff.
* Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams.
* Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues.
* Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs.
* Drive productivity and quality initiatives through administrative functions as appropriate.
* Closing account balances; accounting transactions
* Analysis & reporting of cost & production variances
* Materials & supplies ordering patterns
This position is onsite at our Putnam, CT Plant location.
Knowledge & Skills Required:
Manufacturing/Supply Chain
Knowledge of accounting
Payroll
Sense of urgency
Customer service experience
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
* Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
* 401(k) retirement plan with company match
* Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
* Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
* Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
* Tuition reimbursement
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
$54k-71k yearly est. Auto-Apply 24d ago
Office Manager
City Personnel 3.7
Office manager job in Cranston, RI
Job DescriptionWe are seeking a high-caliber OfficeManager to anchor the daily operations and serve as a central administrative pillar for an expanding organization. This position is perfectly suited for a meticulous professional who thrives on managing facilities, streamlining workflows, and ensuring the workspace remains productive and professional.
Company & Job Highlights:
Direct Hire: A permanent, full-time career opportunity.
Competitive Pay: Annual salary range of $50,000-$55,000.
Dynamic Scope: A high-visibility role with diverse responsibilities and autonomy.
Team-First Culture: An engaging workplace where no two days are the same.
Strategic Partnership: Work directly with the leadership team to enhance organizational efficiency.
Established Foundation: Join a secure company with well-defined systems and a history of success.
Responsibilities of the OfficeManager:
Direct day-to-day office functions to maintain a tidy, high-functioning, and welcoming workspace.
Control the procurement of office essentials, monitor stock levels, and cultivate vendor partnerships.
Keep precise logs for office expenditures, inventory assets, and internal documentation.
Draft and finalize paperwork concerning incoming shipments, deliveries, and operational reporting.
Orchestrate logistics for couriers, outgoing mail, and specialized freight.
Act as the primary liaison for external contractors, including IT support, janitorial staff, and facility maintenance.
Audit the status of office equipment and furniture, scheduling routine service or necessary repairs.
Facilitate the planning of corporate travel, internal board meetings, and company-wide events.
Lead inventory counts and reconcile records to ensure data integrity.
Manage the intake and distribution of all corporate correspondence and sensitive documentation.
Support the executive team with budget oversight, financial reporting, and ad-hoc project management.
Represent the firm as the first point of contact for stakeholders, clients, and guests.
Qualifications of the OfficeManager:
Education: Associate's degree or equivalent academic background is preferred.
Experience: Proven track record in office administration, facility coordination, or operational management.
Attention to Detail: Exceptional organizational talent with a focus on precision and error-free work.
Agility: The capacity to pivot between shifting priorities in a high-energy setting.
Communication: Refined verbal and written skills for professional internal and external interactions.
Coordination: Demonstrated success in managing service providers and coordinating across departments.
Technical Knowledge: Familiarity with record-keeping protocols, supply chain documentation, and basic analytics.
Critical Thinking: Strong aptitude for problem-solving and handling interpersonal challenges with poise.
Integrity: A reputation for maintaining confidentiality and high professional standards.
Software: High proficiency in the Microsoft Office Suite (Excel, Word, Outlook).
Systems: Comfortable utilizing digital inventory tools, databases, and modern office technology.
Submit your resume today for immediate consideration!
Want to explore more exciting job opportunities?
Click here
Please Note:
City Personnel offers extended interview hours from 7 am-7 pm upon request
Join a Top Workplace in Rhode Island!
Recognized as one of
The Providence Journal's Top Workplaces
, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.
Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match!
IND123
$50k-55k yearly 13d ago
Dental Office Manager
Treatment Plan Coordinator In Orchard Park, New York
Office manager job in Colchester, CT
Dental OfficeManager
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Hours of Operation
Monday- Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses
Exhibit flexibility and adaptability to form great relationships with our team
Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere
Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are
Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting
Qualifications
So How Can You “Fill” This Role?
Bachelor's degree in a related field OR 4 years of related experience
Servant Leadership: Partnership and collaboration with team and Providers
Recruit and develop team
Manage schedule to optimize production
Prior clinical experience with implants preferred
3-5 years' prior management experience
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Ready to Come “Bond” With Our Team?
Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career.
If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in.
Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you!
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG2
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$48k-71k yearly est. Auto-Apply 3d ago
Water Utilities Office Manager
City of East Providence 3.6
Office manager job in East Providence, RI
City Of East Providence
Employment Opportunity
Water Utilities OfficeManager
Starting Salary: $64,669 ( Grade 39)
Union Affiliation: EPPMTEA
Summary: Under the supervision of the Director of Utilities, the Water Utilities OfficeManager supervises the City's water billing operation. The Water Utilities OfficeManager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff.
Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Schedules and supervises the water meter reading and billing program to insure timely and accurate billing.
Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing.
Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills.
Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records.
Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements.
Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary.
Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions.
Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments.
Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision.
Provides training and professional development for office personnel.
Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes.
Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures.
Performs related work as required.
Desirable Knowledge, Skills, and Abilities:
Ability to plan, assign, and direct the work of others.
Ability to understand and effectively carry out complex oral and written instruction.
Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner.
Ability to meet the public and process complaints and inquiries in an efficient and courteous manner.
Knowledge of city accounting procedures and regulations.
Knowledge and ability to use computer applications related to billing and office productivity.
Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking.
Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts.
Thorough understanding of utility billing practices.
General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations.
Minimum Qualifications
High school diploma or equivalent. (Associate degree or post-secondary education preferred.)
Three to five years' professional experience in utility billing practices, customer service, and office administration.
Three to five years supervisory experience in an office billing and customer service operation
Knowledge of meter reading, installation, testing and repair methods and procedures (preferred).
Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability.
Examination Weight: 100% Oral
Application Deadline: 01/13/2026
Posted: 12/30/2025
_____________________________________________________________________________________________
At the City of East Providence we celebrate the diversity of our citizenry, and are proud to encourage inclusiveness in our workforce. We do not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
ADA/AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Posted 12/17/2025
$64.7k yearly Auto-Apply 17d ago
Office Manager
Cam HVAC & Construction Parent LLC
Office manager job in Smithfield, RI
Job Description
Pay: $55K-85K DOE
Benefits: Full medical paid, profit sharing, PTO, plenty of room for growth, etc.
The OfficeManager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works.
Key Responsibilities
Manage all office administration including filing, document control, and record retention
Answer and route incoming phone calls in a professional and responsive manner
Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions
Coordinate monthly and annual renewals for software tools, services, and vendor agreements
Support apprenticeship administration including tracking, documentation, and coordination with external programs
Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation
Serve as a point of contact for employee questions related to forms, processes, and basic HR matters
Support leadership with reporting, correspondence, and administrative follow-through
Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations
Handle confidential and sensitive information with discretion and professionalism
Qualifications
Prior experience as an OfficeManager, Office Administrator, or senior administrative professional
Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred
Working knowledge of HR administrative processes and employment compliance
Strong organizational skills with the ability to manage multiple priorities
Clear and professional communication skills
High attention to detail and consistent follow-through
Proficiency with standard office software and systems
Self-directed mindset with a strong sense of ownership
Why Join CAM HVAC and Crete United
CAM HVAC is a place where people are trusted to do their jobs well and take ownership of their work. The OfficeManager is a key partner to leadership and the team, helping keep operations organized, people supported, and the business running smoothly every day.
Join a stable, growing company with the backing of a national MEP platform
Access to broader Crete United resources, best practices, and career growth opportunities
A culture that values safety, accountability, and doing things the right way
Click here to learn more about Crete United:
****************************
Equal Opportunity Employer
CAM HVAC, a Crete United company, is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
$55k-85k yearly 18d ago
Office Manager
Crete United
Office manager job in Smithfield, RI
Pay: $55K-85K DOE
Benefits: Full medical paid, profit sharing, PTO, plenty of room for growth, etc.
The OfficeManager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works.
Key Responsibilities
Manage all office administration including filing, document control, and record retention
Answer and route incoming phone calls in a professional and responsive manner
Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions
Coordinate monthly and annual renewals for software tools, services, and vendor agreements
Support apprenticeship administration including tracking, documentation, and coordination with external programs
Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation
Serve as a point of contact for employee questions related to forms, processes, and basic HR matters
Support leadership with reporting, correspondence, and administrative follow-through
Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations
Handle confidential and sensitive information with discretion and professionalism
Qualifications
Prior experience as an OfficeManager, Office Administrator, or senior administrative professional
Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred
Working knowledge of HR administrative processes and employment compliance
Strong organizational skills with the ability to manage multiple priorities
Clear and professional communication skills
High attention to detail and consistent follow-through
Proficiency with standard office software and systems
Self-directed mindset with a strong sense of ownership
Why Join CAM HVAC and Crete United
CAM HVAC is a place where people are trusted to do their jobs well and take ownership of their work. The OfficeManager is a key partner to leadership and the team, helping keep operations organized, people supported, and the business running smoothly every day.
Join a stable, growing company with the backing of a national MEP platform
Access to broader Crete United resources, best practices, and career growth opportunities
A culture that values safety, accountability, and doing things the right way
Click here to learn more about Crete United:
****************************
Equal Opportunity Employer
CAM HVAC, a Crete United company, is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
$55k-85k yearly 16d ago
Business Office Manager
Highlands On The East Side
Office manager job in Providence, RI
Job DescriptionDescription:
Department: Administration
Reports To: Executive Director
FLSA Status: Exempt
The Business OfficeManager is responsible for overseeing business office functions at the community. Responsible for general accounting function at the community, including accounts payable, accounts receivable and payroll. Handles and records cash transactions. Also responsible for coordinating and administering employment benefits on-site.
Duties and Responsibilities:
Prepares, inputs, and maintains resident data in system upon move-in to include any demographic and status changes and confirm that billing systems and move-in systems match/reconcile.
Prepares, inputs, and maintains all Accounts Receivable data including monthly billing, billing adjustments, processing of cash receipts and monitoring of aging reports in a timely manner.
Prepares, inputs, and maintains all Accounts Payable data including setting up vendors, tracking expenses, and processing expenses in a timely manner.
Administers the employment function at the community in accordance with HallKeen Assisted Living Communities, LLC's Policies and Procedures as well as federal, state, and local regulations.
Administers the Payroll function at the community including monitoring and submitting appropriate Payroll information to the corporate office and coordinating the process for reporting time clock information within Payroll deadline.
Administers HallKeen Assisted Living Communities, LLC's benefit programs at the Community level including educating new and existing employees about benefit plans as well as assisting employees with enrollment and plan changes.
Assist in month-end close processes of accrual preparation and analysis of General Ledger and monthly financials in conjunction with Executive Director.
When necessary, assists the Executive Director with the preparation of operational and financial variance reports.
Diligently works toward the completion of special projects, requests, and assignments as appropriate.
Maintains employees' files in accordance with state, federal and HallKeen Assisted Living Communities LLC's policies. Maintains neat/orderly office as specified in policy.
Performs weekend manager rotation as needed.
Assist in Sales and Marketing by conducting inquiry tours as needed.
May supervise administrative assistant, receptionist, security guard or other positions as assigned by the Executive Director.
May perform other duties as assigned.
Requirements:
Minimum Qualifications
Associate degree in Accounting, Business, or a related field and two years experience with Business Office functions; or an equivalent combination of education and experience.
Three to five years in Business OfficeManagement or Accounting preferred.
Working knowledge of Generally Accepted Accounting Principles.
Working knowledge of Federal and State Employment Law.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
Able to perform budget analysis and variance reporting.
Proficient in using Microsoft Office.
Possesses ability to use of office machines including fax, multiple phone line systems, copy machine, calculator.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Demonstrates responsibility for, and handles accurately, the details associated with one's work.
Organizes office resources in standardized manner to ensure compliance with federal/state regulations and to ensure timely location of files as needed to assist in making business decisions.
Modifies style and approach in order to achieve a specific objective.
Ability to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals.
Builds processes and policies in a way designed to drive efficiency and continuous improvement.
Commitment to continuous improvement of business practices and to assuring that completed work adheres to high standards of accuracy and excellence.
Identifies, obtains and effectively allocates the resources required to achieve applicable goals.
Ability to work varied schedules to include weekends, evenings and holidays.
Demonstrated ability to maintain confidentiality.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
$57k-79k yearly est. 23d ago
Business Office Manager
Elegance 3.3
Office manager job in East Providence, RI
1. Processes all payroll associated with company business in a timely manner. Keeps team member records up to date, including all associated personnel file information. Provides daily labor reports to Executive Director on labor scheduled and worked from payroll system. Follows and submits all tasks associated with month-end closing to the management company in a timely manner. Assists in orienting new residents and making sure that all signatures are obtained on rental
agreements prior to residency.
2. Keeps Executive Director abreast of any late resident payments in accordance with company Policies on late payments. Works closely with Executive Director to provide the management company with proper documentation on late payments and issue proper correspondence to those who are late in paying for services rendered. Responsible for proper documentation of received payments and depositing rent checks appropriately.
3. Works closely with Executive Director in proper coding of invoices and maintaining up-to-date declining balances. Makes weekly submittals to the management company corresponding with company policies on payables.
4. Oversees new hire process, including proper documentation of I-9's, pre-employment screenings, reference checks, and ensure all required forms are signed and properly filed.
5. Maintains resident and personnel files in compliance with State and Federal laws.
6. Works closely with People Services team to ensure HR, payroll, benefits, recruiting, and training initiatives are executed.
7. Works in a safe manner and ensures any team members reporting to them work in a safe manner and that unsafe actions are managed. Compliance with Safety Committee Standards is required. Should workplace injuries occur, when required, Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
8. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
9. Perform other duties as assigned or needed.
$56k-79k yearly est. 1d ago
Office Manager
Ocean Honda Groton
Office manager job in Groton, CT
: OfficeManager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an OfficeManager to ensure the successful day to day operations of the office and the team.
They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation.
This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems.
The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions.
Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes
Job Requirement:Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
$41k-63k yearly est. 5d ago
Office Manager
Ocean Honda Milford
Office manager job in Groton, CT
: OfficeManager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an OfficeManager to ensure the successful day to day operations of the office and the team.
They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation.
This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems.
The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions.
Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes
Job Requirement:Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
$41k-63k yearly est. 2d ago
PJR Construction - Construction Office & Operations Manager
Viaggio Partners
Office manager job in Portsmouth, RI
THE BLUEPRINT
At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team.
Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in.
THE CRAFTSMAN
You've got the battle scars of an OfficeManager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top.
Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age.
This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need.
We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply.
THE SPECS
Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned
Run daily office administration: visitors, mail, calls, calendars, and meetings
Create, document, and enforce SOPs/policies; improve workflows and drive adoption
Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar)
Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment
Maintain and support project documents as requested
Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team
Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events
Assist with accounts payable: Follow-through on approval process
Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple “Properties Dashboard” and share daily/weekly summaries with leadership
THE TOOLBELT
Required
4-6 years in office/operations roles
MS Office and/or Google Workspace proficiency (3+ years)
Comfortable with job/field software and time-tracking tools
Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable
Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines
Preferred
8+ years in office/operations roles; construction admin strongly preferred
Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience)
3+ years Project coordination supporting owner/field supervisors
JobTread / Procore / BuilderTrend or similar: 2+ years
Accounts Payable support
We're willing to train on the following, but bonus points for experience with:
QuickBooks Online (QBO): 1+ year
Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus
THE DRAW PLAN
$65,000-$80,000 annual base salary (DOE)
401(k) with 3% match
Comprehensive medical, dental, and vision coverage options with shared employer contribution
Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays
Team-building events, including birthday celebrations, holiday parties, etc.
Professional Development Training after 1 year
If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
$65k-80k yearly 60d+ ago
Apply here to join Affinity's Office Manager Talent Community!
Affinity Dental Management
Office manager job in Cromwell, CT
Join a Leading Dental Organization & Transform Your Career!
Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters.
Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking managerial opportunities in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental OfficeManager role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch!
Why Join Affinity Dental Management?
Competitive salary + monthly bonus
Health benefits package: medical + vision + dental + 401K + life ins. + disability
Offered after 30 days
Offered to full-time employees 30+ hours
Paid time off: 3 weeks + 8 holidays
Opportunities for growth
Responsibilities:
Staff management, hiring, development, and performance evaluation
Collaboration with HR for staffing, recruitment, and employee engagement
New employee onboarding, training, and professional development
Monitoring patient flow and staff allocation
Supervising front and back-office staff and resolving issues
Risk management, HR and payroll compliance, and team communication
Financial management, cost control, and report analysis
Overseeing billing, collections, facilities, and IT systems
Ensuring patient satisfaction, care quality, and community outreach
Requirements:
Bachelor's degree in a related field or equivalent experience
2+ years of medical or dental office experience
3-5 years of managerial experience (preferred)
Knowledge of billing codes and insurance plans (preferred)
Knowledge of dental software (ie. Dentrix, Denticon) (preferred)
Interview Process:
1 virtual/phone interview & 1 in-person interview
Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law.
Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.
{Dental OfficeManager, Practice Manager, Office Administrator, Front Office Lead, Practice Director, Dental Office Coordinator, Dental Operations Manager, Practice Administrator, Office Administration Lead, Dental Clinic Manager, Dental Services Manager, Dental Administration Officer}
$40k-63k yearly est. Auto-Apply 60d+ ago
Water Utilities Office Manager
The City of East Providence, Ri
Office manager job in East Providence, RI
Starting Salary: $64,669 (Grade 39) Union Affiliation: EPPMTEA Summary: Under the supervision of the Director of Utilities, the Water Utilities OfficeManager supervises the City's water billing operation. The Water Utilities OfficeManager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff.
Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Schedules and supervises the water meter reading and billing program to insure timely and accurate billing.
Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing.
Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills.
Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records.
Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements.
Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary.
Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions.
Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments.
Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision.
Provides training and professional development for office personnel.
Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes.
Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures.
Performs related work as required.
Desirable Knowledge, Skills, and Abilities:
Ability to plan, assign, and direct the work of others.
Ability to understand and effectively carry out complex oral and written instruction.
Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner.
Ability to meet the public and process complaints and inquiries in an efficient and courteous manner.
Knowledge of city accounting procedures and regulations.
Knowledge and ability to use computer applications related to billing and office productivity.
Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking.
Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts.
Thorough understanding of utility billing practices.
General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations.
Minimum Qualifications:
High school diploma or equivalent. (Associate degree or post-secondary education preferred.)
Three to five years' professional experience in utility billing practices, customer service, and office administration.
Three to five years supervisory experience in an office billing and customer service operation
Knowledge of meter reading, installation, testing and repair methods and procedures (preferred).
Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability.
Examination Weight: 100% Oral
Application Procedure: Apply on the City of East Providence Employment Website on ADP Workforce Now.
Application Deadline: 01/13/2026
Date Posted: 12/30/2025
Submission Deadline
Tuesday, January 13, 2026
$64.7k yearly 15d ago
Hospital Office Manager
Petco Animal Supplies Inc.
Office manager job in Smithfield, RI
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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$37k-57k yearly est. 52d ago
Front Office Supervisor - Providence Marriott Downtown
Meyer Jabara Hotels 4.1
Office manager job in Providence, RI
Do you have the J Quality? ************************************************************ Interested applicants should send cover letter and resume to: ******************************************* Responsible for shift operations of the Front Desk and PBX. Train and supervise Front Desk and PBX associates. Ensure delivery of outstanding guest service, successful check-in and check-out of guest rooms, respond to all inquiries regarding guest reservations and guest requests. The Front Office department and PBX will act as a “service and information hub” for all inquiries. Support rate strategies put in place by the Revenue Manager and Sales Department, and maximize the walk-in potential revenue. Promote complete guest and employee satisfaction, and keep it ALIVE within the department. Support the FOM and AFOM with enforcement of SOPs and directives. Play a key role in shift change communication. ESSENTIAL FUNCTIONS:
Journey Philosophy - Demonstrate knowledge of the MeyerJabara Journey Philosophy and practices, culture, terminology, organizational structure and principles. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees. Achieve performance objectives in accordance with the components of empowerment and principles of leadership. Your role is that of Coach and Mentor to the other associates in the Front Office area.
Supervisory Responsibility - Demonstrate strong working knowledge and support of, departmental SOPs, hotel LSOPs and overall familiarity with company SOPs. Portray a professional manner with regard to appearance, behavior, ethics, and compliance with policy. Promote effective people/supervisory skills through reward and recognition as well as progressive discipline, thus ensuring a positive and productive work environment.
Communications - Communication should be accurate and timely. Use successful communication techniques to ensure staff has a clear understanding of information. Prepare clear, legible and concise correspondence, memos, letters, instructions and reports following the correct format. Effective verbal communication will be key.
Financial Responsibility - Control departmental expenses through effective use of forecast data, proper scheduling, responding to business fluctuations. Control departmental expenses through adherence cash and credit policies and overall follow-up to issues that affect profit or loss.
Human Resources - Be fully aware of all Human Resources SOPs and LSOPs as it pertains to the following: hiring, orientation, training, PA processing. Model strong employee relations qualities by developing teamwork and maintaining high morale, and introducing incentive opportunities to the team. Promote solid solutions to the Associate Opinion Survey and support these action plans. Participate in HR associate planned events.
Safety & Security - Be active in the management role of safety and security. Must be versed in all emergency and injury/accident reporting procedures. Implement steps to ensure the safety of the staff, guests and the owner's investments. Commit to non-disclosure of guest information.
Technical Knowledge - Demonstrate thorough knowledge of hotel PMS system and MARSHA reservations system. Fully utilize the programs to aid in delivery of outstanding guest service. Know the report capabilities and utilize them to communicate pertinent information and troubleshoot guest related challenges and/or inquiries. Utilize the programs to “manage the house” and ensure requests are met.
Projects/Special Assignments - Develop and implement creative guest service differentiators for the Front Office Areas. Initiate and complete special projects as assigned by the FOM in the areas of , but not limited to, training, SOPs and guest service.
Problem Resolution: As the “service hub” of the hotel, manage the resolution of problems to insure they are corrected in a timely manner, correctly and to the guests' satisfaction. Implement empowerment procedures among the staff so that any and all guest related concerns or challenges can be addressed and corrected on the spot.
Absolute commitment to improved Guest Satisfaction Scores.
$44k-55k yearly est. Easy Apply 14d ago
Office Manager, Plant Administration
Sonoco 4.7
Office manager job in Putnam, CT
From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of “People Build Businesses” alive.
Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions.
Primary Responsibilities:
Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules.
Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis.
Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff.
Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams.
Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues.
Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs.
Drive productivity and quality initiatives through administrative functions as appropriate.
Closing account balances; accounting transactions
Analysis & reporting of cost & production variances
Materials & supplies ordering patterns
This position is onsite at our Putnam, CT Plant location.
Knowledge & Skills Required:
Manufacturing/Supply Chain
Knowledge of accounting
Payroll
Sense of urgency
Customer service experience
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits.
*Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
401(k) retirement plan with company match
Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
Tuition reimbursement
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
$54k-71k yearly est. Auto-Apply 36d ago
Water Utilities Office Manager
City of East Providence 3.6
Office manager job in East Providence, RI
City Of East Providence
Employment Opportunity
Water Utilities OfficeManager
Starting Salary: $64,669 (Grade 39)
Union Affiliation: EPPMTEA
Summary: Under the supervision of the Director of Utilities, the Water Utilities OfficeManager supervises the City's water billing operation. The Water Utilities OfficeManager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff.
Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Schedules and supervises the water meter reading and billing program to insure timely and accurate billing.
Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing.
Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills.
Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records.
Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements.
Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary.
Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions.
Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments.
Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision.
Provides training and professional development for office personnel.
Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes.
Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures.
Performs related work as required.
Desirable Knowledge, Skills, and Abilities:
Ability to plan, assign, and direct the work of others.
Ability to understand and effectively carry out complex oral and written instruction.
Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner.
Ability to meet the public and process complaints and inquiries in an efficient and courteous manner.
Knowledge of city accounting procedures and regulations.
Knowledge and ability to use computer applications related to billing and office productivity.
Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking.
Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts.
Thorough understanding of utility billing practices.
General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations.
Minimum Qualifications
High school diploma or equivalent. (Associate degree or post-secondary education preferred.)
Three to five years' professional experience in utility billing practices, customer service, and office administration.
Three to five years supervisory experience in an office billing and customer service operation
Knowledge of meter reading, installation, testing and repair methods and procedures (preferred).
Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability.
Examination Weight: 100% Oral
Application Deadline: 01/13/2026
Posted: 12/30/2025
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At the City of East Providence we celebrate the diversity of our citizenry, and are proud to encourage inclusiveness in our workforce. We do not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
ADA/AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Posted 12/17/2025
$64.7k yearly Auto-Apply 15d ago
Apply here to join Affinity's Office Manager Talent Community!
Affinity Dental Management
Office manager job in Cromwell, CT
Job DescriptionJoin a Leading Dental Organization & Transform Your Career!
Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters.
Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking managerial opportunities in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental OfficeManager role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch!
Why Join Affinity Dental Management?
Competitive salary + monthly bonus
Health benefits package: medical + vision + dental + 401K + life ins. + disability
Offered after 30 days
Offered to full-time employees 30+ hours
Paid time off: 3 weeks + 8 holidays
Opportunities for growth
Responsibilities:
Staff management, hiring, development, and performance evaluation
Collaboration with HR for staffing, recruitment, and employee engagement
New employee onboarding, training, and professional development
Monitoring patient flow and staff allocation
Supervising front and back-office staff and resolving issues
Risk management, HR and payroll compliance, and team communication
Financial management, cost control, and report analysis
Overseeing billing, collections, facilities, and IT systems
Ensuring patient satisfaction, care quality, and community outreach
Requirements:
Bachelor's degree in a related field or equivalent experience
2+ years of medical or dental office experience
3-5 years of managerial experience (preferred)
Knowledge of billing codes and insurance plans (preferred)
Knowledge of dental software (ie. Dentrix, Denticon) (preferred)
Interview Process:
1 virtual/phone interview & 1 in-person interview
Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law.
Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.
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How much does an office manager earn in Westerly, RI?
The average office manager in Westerly, RI earns between $30,000 and $70,000 annually. This compares to the national average office manager range of $30,000 to $62,000.