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  • Sr. Customer Service Manager

    Java House

    Office manager job in Carmel, IN

    We're not just crafting cold brew, we're revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience - zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat! JOB DESCRIPTION We are seeking a Sr. Customer Service Manager to support the Java House business by delivering exceptional service to our customers, distributors, and retail partners. This role is responsible for managing orders, resolving issues, and providing product information, while maintaining a high level of professionalism and accuracy. The ideal candidate has customer service experience, strong communication and problem-solving skills, and thrives in a fast-paced, product-driven environment. RESPONSIBILITIES Serve as the primary point of contact for all Java House B2B and B2C customers Support order processing and entry, product shipments, customer portal questions, troubleshoot portal issues, product information, and maintain customer accounts Handle all inbound calls and emails in an appropriate manner Collaborate with Sales, Logistics/Supply Chain, Marketing, and Operations to address customer needs and resolve issues in a timely manner Build strong relationships with customers and retail partners to support long-term loyalty Maintain detailed and accurate records of customer interactions using CRM (Salesforce) Provide all feedback to internal teams to improve service, product quality, and processes Track and report order shorts, and lost sales and identify root causes QUALIFICATIONS Bachelor's degree in marketing, business administration, or related field 3-5+ years' experience in customer service role; 1+ year in leadership role Proficiency in CRM and ERP software and Microsoft Office Suites Ability to read and analyze Power BI reports and dashboards Knowledge in food and beverage, retail, or consumer packaged goods industry preferred KNOWLEDGE AND SKILLS Strong interpersonal skills, with the ability to influence and collaborate with cross-functional teams, and work effectively with others Commitment to understanding and meeting customer needs while maintaining a positive customer experience Ability to manage multiple projects and tasks simultaneously, set priorities, and follow through in a timely manner Solution-oriented problem solving with attention to detail and accuracy in handling information and data Skilled in handling complaints, resolving issues diplomatically, and turning challenges into opportunities Proactive in identifying and addressing issues before they arise Create and foster excellent customer relationships and a positive brand image while demonstrating the company's core values
    $61k-118k yearly est. 1d ago
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  • Office Manager

    Twin City Staffing 4.5company rating

    Office manager job in Indianapolis, IN

    Twin City Staffing is hiring an office manager for a small but high-performing manufacturing facility in Indianapolis, IN. This hands-on role supports daily office operations while assisting with shipping, order entry, and coordination across departments. With a team of approximately 12 employees, this position is ideal for someone who enjoys wearing multiple hats and being a key part of a close-knit manufacturing environment. Location: Indianapolis, IN Wage: $24 - $26/hr. (based on experience) Hours: 7 am - 3:30 pm, Monday - Friday, Full-time, stable schedule with early Friday wrap-up Benefits of the office manager: Competitive salary Stable work schedule with early Fridays Opportunity to work alongside industry certifications, including NADCAP Career growth in a collaborative, team-focused environment Comprehensive medical insurance Dental and vision coverage Flexible Spending Account (FSA) Life insurance Short- and long-term disability coverage Accident and critical illness insurance Duties of the office manager: Oversee daily office operations and improve administrative workflows Support shipping, order processing, and general plant coordination Manage office supplies, inventory, and equipment needs Process invoices, track expenses, and work with vendors Coordinate schedules, meetings, and internal communications Assist with onboarding and employee support activities Help organize meetings, events, and team initiatives Serve as a point of contact between office staff, leadership, and outside partners Ensure office practices align with safety and compliance standards Requirements of the office manager: Previous office management or administrative experience, preferably in manufacturing Comfortable working in a small-team, hands-on environment Strong organizational and communication skills Ability to multitask and support both office and operational needs Experience with shipping, order entry, or production support is a plus Attention to detail with a focus on efficiency and compliance Additional Information: Apply today! To learn more about this office manager position, contact Nancy at 763-571-7077. EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $24-26 hourly 4d ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Office manager job in Russiaville, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Office Administrator

    Advantage Drainage Systems, Inc.

    Office manager job in Indianapolis, IN

    The Office Administratorserves a support and administrative function to the manufacturing plant and office by greeting walk-in guests, answering phones, filing and completing administrative and data entry projects. The responsibilities of this positi Office Administrator, Administrator, Skills, Business Services, Office
    $29k-39k yearly est. 2d ago
  • Customer Service Manager - In Office

    The Mutters Agency

    Office manager job in Milroy, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Dental Office Manager

    Elite Dental Partners 4.1company rating

    Office manager job in Fishers, IN

    Job Description SIGN-ON BONUS AVAILABLE! A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development Work closely with other departments to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Salaried Rate$60,000-$65,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $60k-65k yearly 10d ago
  • Office (Non-Clinical)

    Tendercare Home Health Services 3.9company rating

    Office manager job in Indianapolis, IN

    About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
    $38k-70k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    OMNI Management Services 4.5company rating

    Office manager job in Indianapolis, IN

    Homeowners Associaton Management Company- Homeowners Association can be a big job for board members who just want to care for their community. OMNI management services makes that job easier. Job Description We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.
    $28k-36k yearly est. 60d+ ago
  • Office Manager and Customer Service

    On-Site Supply

    Office manager job in Fishers, IN

    Job Description **Job Title: Office Manager and Customer Service** We are seeking a diligent and dynamic Office Manager and Customer Service professional to join our team. This dual-role position requires an organized individual who can efficiently manage office operations while delivering exceptional customer service. The ideal candidate will be highly motivated, detail-oriented, and possess strong interpersonal skills. **Key Responsibilities:** - Oversee daily office functions to ensure a smooth and efficient workflow. - Manage administrative staff, delegating tasks, and providing professional support as needed. - Develop and implement office procedures and policies to improve efficiencies and compliance. - Maintain an organized and cohesive working environment for all team members. - Handle incoming customer inquiries, providing accurate information and resolving issues in a timely manner. - Foster positive relationships with customers, addressing concerns with tact and professionalism. - Coordinate with various departments to ensure customer satisfaction and swift resolution of inquiries. - Assist in hiring, training, and supervising office support staff. - Monitor office supplies and inventory, processing orders as necessary. - Prepare reports, presentations, and correspondence as needed by management. **Qualifications:** - Bachelor's degree in Business Administration, Management, or a related field is preferred. - Proven experience in office management and customer service. - Strong organizational and multitasking skills. - Excellent verbal and written communication skills. - Proficient in MS Office Suite and familiarity with office management software. - Ability to work independently and as part of a team. - Customer-focused attitude with a problem-solving mindset. **Benefits:** - Competitive salary commensurate with experience. - Health, dental, and vision insurance. - Paid time off and holiday benefits. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter detailing relevant experience. We are an equal opportunity employer and encourage candidates from all backgrounds to apply. We are excited to welcome a new member to our team who shares our dedication to excellence in office management and customer service.
    $30k-42k yearly est. 15d ago
  • Front Office Manager- Courtyard by Marriott, Indianapolis South

    Paycor Hospitality LLC

    Office manager job in Indianapolis, IN

    Job Description FRONT DESK MANAGER REPORTS TO: General Manager STATUS: Non-Exempt Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. · DUTIES AND RESPONSIBILITIES: Daily: · Supervises workload during shifts. · Maximizes room revenue and occupancy by reviewing status daily. Analyses rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. · Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. · Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. · Monitor all special guests and requests. · Review daily front office work and activity reports generated by Night Audit. · Monitor high balance guest and take appropriate action. · Verifies that accurate room status information is maintained and properly communicated. As assigned: · Prepares performance reports related to front office. · Along with the Assistant General Manager or the General Manager and Housekeeping Manager, conducts schedule Brand Standard audits, to ensure hotel meets quality assurance standards; · Ensures all required training is completed by Front Desk staff members · Along with the GM/AGM, completes front desk staff members' performance evaluation reports. Ongoing: · Trains, cross -trains, and retrains all front office personnel. · Participates in the selection of front office personnel. · Schedules the front office staff. · Evaluates the job performance of each front office employee. · Monitors Guest Satisfaction scores and implements strategies to improve it; · Maintains working relationships and communicates with all departments. · Resolves guest problems quickly, efficiently, and courteously. · Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. · Reviews and completes credit limit report. · Works within the allocated budget for the front office. · Enforces all cash-handling, check-cashing, and credit policies. · Conducts regularly scheduled meetings of front office personnel. · Upholds the hotel's commitment to hospitality. · Ensure implementation of all hotel policies and house rules. · Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. KNOWLEDGE, EXPERIENCE AND REQUIREMENTS: · Must be able to read, speak, write, and understand the primary language used in the workplace. · Schedule flexibility and ability to cover shifts in case of an absence of a scheduled front desk staff member; · Must be able to stand for extended periods of time · Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. · Excellent organizational and prioritization skills. · Ability to work well and collaborate with others. · Superior customer service skills. · Prior hotel experience is required Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Day shift Evening shift Holidays Weekends as needed Ability to Commute: Indianapolis, IN 46237 (Required) Ability to Relocate: Indianapolis, IN 46237: Relocate before starting work (Required) Work Location: In person
    $39k-54k yearly est. 6d ago
  • Front Office, Title Services Manager

    Cox Enterprises 4.4company rating

    Office manager job in Indianapolis, IN

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN. Must live in one of the following states: Indiana and Ohio. This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions. Job Responsibilities: * Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc. * Maintain and oversee sale day process and flow according to company policies. * Develop and implement training methods to ensure all employees have essential job skills. * Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow. * Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals. * Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services. * Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request. * Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies. * Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations. * Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers. * Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction. * Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments. * Ensure that all customer payments are processed on day of receipt for timely deposit. * Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports. * Ensure all cash receipts are handled in accordance with IRS 8300 procedures. * Administer and supervise all title processing for operating location transactions. * Assist customers and employees in solving sales related issues. * Actively work with other departments to create strong relationships and increase efficiencies. * Supervise dealer registration office and title office as needed to ensure quality service to customers. * Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. * Perform other duties as assigned. Qualifications: * Equivalent combination of education and work-related experience * High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ * Master's Degree and 5 years of relevant experience in related field. ~OR~ * Ph.D and 2 years of relevant experience in related field. * Automotive Title experience. * 3- 5 years of office management or supervisory experience. * Ability to Travel * Client Servicing * Customer Service Focus * Effective communication and interaction skills. * Effective management, customer service, and organizational skills. * Comprehensive knowledge of title & DMV laws and regulations. * Experienced computer and software knowledge essential, including AS400. * Ability to handle multiple tasks at one time. * Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. * Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software. Preferred: * Certified Notary * Prior Auction experience Work Environment: Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $35k-44k yearly est. Auto-Apply 13d ago
  • Manager of Office Operations

    Dk Pierce & Associates, Inc.

    Office manager job in Zionsville, IN

    Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, you'll play a critical role in making sure our team has everything they need to succeed - from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOU'LL (MOSTLY) DO • Serve as the friendly, professional face of DKP for visitors, partners, and service providers • Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities • Provide administrative and operational support to leadership and other teammates • Coordinate leadership meetings, capture action items, and support internal communications • Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives • Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities • Identify inefficiencies and recommend process improvements to streamline workflows • Provide quality assurance reviews of Word, PowerPoint, and Excel documents • Ensure our headquarters is organized, welcoming, compliant, and aligned with DKP's high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) • You enjoy supporting others and creating environments where teams thrive • You take pride in thoughtful, high-quality work with attention to detail • You have a bachelor's in business administration, management, or a related field • You have a successful track record maintaining efficient operations as an operations manager or similar • You're proactive, organized, and comfortable juggling multiple priorities • You communicate clearly and professionally • You bring relevant experience in office operations management • You're solutions-oriented, adaptable, and comfortable stepping in where needed • You value collaboration, trust, and accountability • You are great with MS 365 apps and are familiar with CRMs like Salesforce • You enjoy contributing to a people-first culture and enriching others' lives WHY YOU'LL LOVE WORKING AT DKP • Purpose-driven work that truly impacts patient access • Employee-owned company - ESOP + 401K with employer match • Competitive compensation (salary + bonus) • Collaborative, low-ego, high-trust culture • Robust medical, dental, and vision benefits • Paid PTO, vacation, and charity days • Serene office setting surrounded by wooded walking trails • Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching people's lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.
    $35k-59k yearly est. 27d ago
  • Office Manager (Office Administrator)

    Fort Wayne/Indianapolis

    Office manager job in Indianapolis, IN

    Benefits: Competitive Wages Paid Training Flexibility Career Advancement Opportunities Growing Industry Paid time off Dental insurance Health insurance Job Title: Office Manager Reports To: Franchise Owner Key Areas of Responsibility: The Office Manager is an integral part of FlyLock Security Solutions - Fort Wayne/Indianapolis, supporting operations in the growth of the company. The Office Manager will have significant contact with customers; therefore, this person must demonstrate a high level of professionalism and seek to exceed the customers' expectations. The Office Manager must have the ability to work well with leadership and the Service Technicians. Duties: Manages all customer service calls. Assures quality customer service. Follows through on customer requests. Schedules projects, dispatch technicians, and communicates any changes to the schedule to the appropriate service technician as required. Assists with the implementation of marketing plans. Provides daily support to the Franchise Owner and General Manager. Assures all information and administrative paperwork is properly entered into the software program. Prepares Work Orders. Creates and maintains all customer files as required. Completes time sheets daily. Sends follow-up emails to potential customers and partners as appropriate. Prepares bank deposits. Coordinates and documents all communication affecting customers, employees, or suppliers. Invoices customers, track payables, and manages accounts receivables. Assures that all accounting budgets are balanced. Manages office supplies within budget. Qualifications, Knowledge and Skills Required: Minimum of 2 years administrative or office experience (experience in the locksmithing and security solutions industry is ideal). Good relationship-building skills with a diverse population including all customers, partners, technicians, and all other company employees. Good written, verbal, and phone communication skills. Basic organizational, clerical, administrative, planning, and organizational skills Ability to manage multiple functions at the same time and maintain good organizational skills. Able to work with minimal supervision, both individually and as part of a team. Timely and effective responses to the needs of customer inquiries. Accounting and budgeting experience is strongly desired. Basic computer proficiency including Microsoft Word, Excel, and Outlook. Working knowledge of CRM systems such as SalesForce. Compensation: $18.00 - $22.00 per hour The Flying Locksmiths and FlyLock Security Solutions franchise network of security specialists provide access control systems, commercial locksmith services and door security solutions nationwide. We blend traditional values with the latest advancements in technology to ensure our life safety and security solutions meet the precise needs of clients. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.
    $18-22 hourly Auto-Apply 14d ago
  • Office Manager

    Premier Dentist Partners

    Office manager job in Fishers, IN

    As a Dental Office Manager, you will assume a leadership role in overseeing the administrative and operational aspects of the dental practice. Your responsibilities will encompass staff management, financial oversight, and strategic planning to ensure the efficient and effective functioning of the dental office. Responsibilities Supervise and lead the dental office staff, including dental hygienists, dental assistants, business assistants, and other support personnel. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Oversee the financial aspects of the dental practice, including budgeting, billing, and financial reporting. Monitor and analyze key financial metrics, working to optimize practice profitability. Ensure accurate billing and coding procedures. Manage insurance verification, processing claims, and addressing billing inquiries. Handle human resources functions, including hiring, onboarding, and performance evaluations. Address staff-related issues and promote employee engagement and satisfaction. Coordinate patient scheduling and appointment management to optimize patient flow. Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service. Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry standards. Stay informed about changes in regulations and implement necessary adjustments. Coordinate maintenance and repairs for dental equipment and the physical office space. Manage relationships with vendors and suppliers. Collaborate with the dentist(s) to develop and implement strategic plans for practice growth. Identify opportunities for improvement in operational efficiency and patient care. Maintain accurate and up-to-date patient records and practice documentation. Ensure the secure and confidential handling of patient information. Stay abreast of industry trends, advancements, and best practices. Provide ongoing training and professional development opportunities for staff. Qualifications Bachelor's degree in business administration, healthcare management, or a related field is preferred. Proven experience in dental office management is preferred. Strong leadership and managerial skills with the ability to inspire and lead a diverse team. Effective problem-solving and decision-making abilities. Solid understanding of financial management, budgeting, and revenue cycle management in a healthcare setting. Excellent communication skills, both verbal and written. Ability to communicate effectively with staff, patients, and external partners. Familiarity with healthcare regulations, including HIPAA, OSHA, and other compliance standards. Proficiency in office software and dental practice management software. Dedication to providing excellent customer service and enhancing the patient experience. Ability to adapt to a dynamic and fast-paced work environment. Collaborative mindset with the ability to work as part of a dental team. Benefits Paid time off Paid Holidays Medical insurance FSA and HAS Vision Insurance 401k Voluntary Life/AD&D insurance Short term disability Long term disability Accident Insurance Critical Illness Dependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance
    $29k-44k yearly est. Auto-Apply 13d ago
  • Front Office Supervisor

    General Hotels Corporation 3.9company rating

    Office manager job in Indianapolis, IN

    General Hotels Corporation has an immediate opening for a Front Office Supervisor at Crowne Plaza Indianapolis Airport hotel. The Front Office Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Office Supervisor is responsible for a variety of tasks, including: Supervise the Guest Services staff Welcome guests in a friendly, prompt and professional manner Assist Guest Services staff, as needed, with any guest concerns Follow established hotel procedures at all times Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Maintain positive communication between all departments MOD Shifts as needed Managing and assisting shuttle services JOB REQUIREMENTS & EXPECTATIONS MUST HAVE A MINIMUM OF (2) YEARS HOTEL GUEST SERVICES EXPERIENCE TO BE CONSIDERED FOR THIS POSITION. Must have a minimum of (2) years of hotel guest services experience Must have a passion for the hospitality industry and the ability to provide exceptional service Attendance and punctuality is crucial for this role Ability to stand for lengths of time Strong communication skills Detail oriented to ensure all reservations and billing are correct Ability to lead and to work as part of a team Deliver great customer service and ensure guest satisfaction Take action to solve guest concerns using service recovery guidelines Must have flexibility and be able to work nights, weekends and/or holidays Prior Opera training and/or knowledge is preferred Must have valid driver's license and willing to drive hotel shuttle. Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $27k-33k yearly est. 2d ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Office manager job in Warren, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Dental Office Manager

    Elite Dental Partners 4.1company rating

    Office manager job in Fishers, IN

    SIGN-ON BONUS AVAILABLE! A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development Work closely with other departments to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Salaried Rate$60,000-$65,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $60k-65k yearly Auto-Apply 16h ago
  • Office (Non-Clinical)

    Tendercare Home Health Services 3.9company rating

    Office manager job in Indianapolis, IN

    About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
    $38k-70k yearly est. Auto-Apply 60d+ ago
  • Office Manager and Customer Service

    On-Site Supply

    Office manager job in Fishers, IN

    **Job Title: Office Manager and Customer Service** We are seeking a diligent and dynamic Office Manager and Customer Service professional to join our team. This dual-role position requires an organized individual who can efficiently manage office operations while delivering exceptional customer service. The ideal candidate will be highly motivated, detail-oriented, and possess strong interpersonal skills. **Key Responsibilities:** - Oversee daily office functions to ensure a smooth and efficient workflow. - Manage administrative staff, delegating tasks, and providing professional support as needed. - Develop and implement office procedures and policies to improve efficiencies and compliance. - Maintain an organized and cohesive working environment for all team members. - Handle incoming customer inquiries, providing accurate information and resolving issues in a timely manner. - Foster positive relationships with customers, addressing concerns with tact and professionalism. - Coordinate with various departments to ensure customer satisfaction and swift resolution of inquiries. - Assist in hiring, training, and supervising office support staff. - Monitor office supplies and inventory, processing orders as necessary. - Prepare reports, presentations, and correspondence as needed by management. **Qualifications:** - Bachelor's degree in Business Administration, Management, or a related field is preferred. - Proven experience in office management and customer service. - Strong organizational and multitasking skills. - Excellent verbal and written communication skills. - Proficient in MS Office Suite and familiarity with office management software. - Ability to work independently and as part of a team. - Customer-focused attitude with a problem-solving mindset. **Benefits:** - Competitive salary commensurate with experience. - Health, dental, and vision insurance. - Paid time off and holiday benefits. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter detailing relevant experience. We are an equal opportunity employer and encourage candidates from all backgrounds to apply. We are excited to welcome a new member to our team who shares our dedication to excellence in office management and customer service.
    $30k-42k yearly est. 60d+ ago
  • Customer Service Manager - In Office

    The Whittingham Agencies

    Office manager job in Fishers, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago

Learn more about office manager jobs

How much does an office manager earn in Yorktown, IN?

The average office manager in Yorktown, IN earns between $24,000 and $55,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Yorktown, IN

$36,000

What are the biggest employers of Office Managers in Yorktown, IN?

The biggest employers of Office Managers in Yorktown, IN are:
  1. Rooter-Man
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