Office representative vs bank representative

The differences between office representatives and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a bank representative has an average salary of $34,417, which is higher than the $32,535 average annual salary of an office representative.

The top three skills for an office representative include patients, customer service and phone calls. The most important skills for a bank representative are bank products, customer service, and bank policies.

Office representative vs bank representative overview

	Office Representative	Bank Representative
Yearly salary	$32,535	$34,417
Hourly rate	$15.64	$16.55
Growth rate	-5%	-12%
Number of jobs	149,852	105,192
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 53%
Average age	47	39
Years of experience	2	-

What does an office representative do?

Office Representatives are administrative professionals assigned to do various admin work in the office. They are in charge of managing communication lines, correspondences, and packages. They are often assigned to sort documents, update records, and file papers in the proper cabinets. Office representatives are considered front desk officers as well. They respond to inquiries by guests, direct guests to their meeting areas, and receive mail. They may also be assigned to manage meeting rooms and update appointment calendars. They should have good communication skills and should be service-oriented.

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

Office representative vs bank representative salary

Office representatives and bank representatives have different pay scales, as shown below.

	Office Representative	Bank Representative
Average salary	$32,535	$34,417
Salary range	Between $23,000 And $45,000	Between $28,000 And $41,000
Highest paying City	New York, NY	Albany, NY
Highest paying state	New York	New York
Best paying company	Citi	Advancial Federal Credit Union
Best paying industry	Agriculture	Finance

Differences between office representative and bank representative education

There are a few differences between an office representative and a bank representative in terms of educational background:

	Office Representative	Bank Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	Western Carolina University	-

Office representative vs bank representative demographics

Here are the differences between office representatives' and bank representatives' demographics:

	Office Representative	Bank Representative
Average age	47	39
Gender ratio	Male, 26.6% Female, 73.4%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	7%

Differences between office representative and bank representative duties and responsibilities

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Office representative vs bank representative skills

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

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Office and Administrative Industry
Office Representative
Office Representative vs Bank Representative

Updated January 8, 2025

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