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  • Traffic Operations Specialist

    Aecom 4.6company rating

    Operations associate job in Lansing, MI

    Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking a highly motivated and dependable Traffic Operations Specialist in Lansing, MI. Job Summary This position is responsible for monitoring, detecting, and reporting traffic incidents on Michigan's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Applicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures. This role supports a 24/7 operations environment. It is a part time role with expected hours to be between 32-40 hours per week. Typical shifts are 5am-1pm weekdays, 11-7pm weekdays, and 8pm-6am in a 4 day workweek covering 2 weekdays and 2 weekend days. Responsibilities Managing and logging traffic incidents in an advanced transportation management system software Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner. Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.) Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes. Coordinating incidents with local municipalities for resolution and information dissemination. Dispatch, coordinate and communicate by radio with MDOT's Safety Service Patrol. Qualifications Minimum Requirements High School Diploma/GED Michigan Driver's License in good standing Willingness to take and pass a drug screening Preferred Qualifications Associates Degree Prior experience working in a fast paced, technology infused, environment Demonstrated reliability Full range of physical mobility, visual acuity, and general good health Geographic familiarity with State of Michigan Interstate system Computer proficiency: Office (Word, Excel, Power Point, Outlook) Scheduling flexibility Additional Information * Sponsorship is not available for this position About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
    $57k-76k yearly est. 6d ago
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  • Associate, Prime Operations

    Coinbase 4.2company rating

    Operations associate job in Lansing, MI

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
  • Field Operations Associate

    Aerotek 4.4company rating

    Operations associate job in Royal Oak, MI

    HR/Field Operations Associate Compensation: $20.19 per hour + monthly bonus potential up to $333 Hours: Monday - Friday, 8:00am to 5:00pm The HR/Field Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams - receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role that will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person. Key Responsibilities Client Onboarding Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments. Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start Contractor Onboarding Provide world class customer service in every interaction to ensure a quality candidate experience Ensure accurate and timely entry of candidate data, onboarding process updates, and all other required documentation within the onboarding and compliance process Document all candidate/contractor touchpoints and communicate updates in a timely manner Coordinate contractor orientations, I9s, and other onboarding requirements within the local field office Provide pre-employment documents and screen requirements to the candidate for review and signature Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients Assist with contractor training and certification requirements Attend office meetings to help communicate onboarding statuses as needed Enter and manage background, drug testing and medical screening process for contractors Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance) Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner Lifecycle Management Serve as contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution Partner with the center to update contractor records for address updates, direct deposit changes, etc. Manage the processing of live paychecks Manage contractor travel booking requests Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities Provide outstanding front office customer service (telephone and reception area) Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. In partnership with Field Operations Supervisor, manage internal payroll process Asset distribution and collection for new internal hires and terminations Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management In partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory Competencies Excellent written/oral communication and interpersonal skills Strong decision-making ability Ability to tackle complex issues and develop innovative, practical solutions Action and detail oriented; able to prioritize while handling multiple tasks Excellent time management and focus on deadlines and goals Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations Qualifications 2 + years' experience in a customer service-related position Associates degree or two years of applicable experience in customer service BA/BS degree in Human Resources, Business, or Accounting preferred
    $20.2 hourly Auto-Apply 6d ago
  • Operations Associate I - March Start Date

    Jackson National Life Insurance Co Inc. 4.3company rating

    Operations associate job in Lansing, MI

    If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The Operations Associate I processes standard client and producer transactions and ensures all information is in "good order" for processing. Essential Job Duties & Responsibilities * Processes standard transactions using documented procedures and multiple software applications. * Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of transactions and contacts received and initiated. Other Duties * Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.) * Other duties as assigned. Knowledge, Skills & Abilities * Ability to learn and understand basic life and annuity product information. * Basic understanding of financial implications arising from processing errors. * Ability to read and carry out detailed written procedures. * Good verbal and written communication skills to interact professionally with coworkers, management and external customers. * Ability to communicate company processing requirements and procedures. * Ability to navigate and utilize multiple software and mainframe computer applications. * Ability to type 35 words per minute. * Ability to work independently and in a team environment. * Ability to effectively manage the demands of a high volume, imaged based work environment. Education and Experience Required * High School diploma or equivalent (G.E.D.). * 0-1 year work experience. Benefits and Compensation * Hourly pay rate of $20.60 * Promotional consideration (twice annually) * Annual bonus and merit programs * Annual paid time off and 10 paid holidays * 401k match program Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
    $20.6 hourly Auto-Apply 11d ago
  • Operations Associate - Full Time

    Maris Grove

    Operations associate job in Novi, MI

    Compensation: Commensurate with experience starting at $42,000 annually. Join our team as the Operations Associate (OA) position is a minimum one-year individualized program of functional and leadership training, including structured learning, special projects, multi-level feedback, and professional assessment. The OA Program will include temporary placements within multiple Erickson corporate and community departments. This individual will be responsible for meeting learning objectives, obtaining leadership experiences, completing assignments, and bringing business value to each business-line rotation. Assignments are subject to change based on the emerging needs of the business. Flexibility throughout the program is imperative. What we offer A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! How you will make an impact With guidance from the Human Resources Director or Department leader, plan and execute all established learning objectives for each business-line rotation. Complete all assigned structured learning, including on-the-job, follow-up Assume effective program and project leadership roles in each business rotation. Prepare reports, presentations, and correspondence related to the business activities during each rotation. With the OA Program Coordinator, create an individual career path to support professional growth within the organization after completion of the program. Attend quarterly peer team calls conducted by Senior HR Managers. What you will need Previous work experience, or academic leadership experience required. Education will be considered in lieu of experience. For Continuing Care rotation, must complete regulatory online Health Stream courses and attend the orientation for understanding the Person-Centered Approach to care. Experience with seniors, health care, and/or service delivery. Breadth of leadership activities while in school with a record of individual and team successes. Willingness to be flexible with assignments. Willing to travel. Willingness to relocate. Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Fox Run helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
    $42k yearly Auto-Apply 39d ago
  • EFM-Specialist, Logistics Operations

    Estes Forwarding Worldwide 4.4company rating

    Operations associate job in Novi, MI

    Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes. Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support Customer Service, Supervisors, and Managers with various business needs. Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure. Complete outbound calls to consignees requesting a delivery follow up. Appropriately identify and resolve consignee issues. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements. Manage and maintain Terminal and Agent relationships. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Regular attendance is required. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts. Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Must be comfortable in a fast-paced, startup environment. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Must be comfortable on outbound phone calls. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must be able to work flexible shifts. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
    $50k-82k yearly est. Auto-Apply 60d+ ago
  • Operations Coordinator - Warehouse (46529)

    Grey Eagle Distributors 3.7company rating

    Operations associate job in Fenton, MI

    Salary: Up to $47, 500 Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned * High school diploma or GED certificate required * Valid Class E driver's license and safe driving record (Must obtain within 3 months) * Standard shift is Monday - Friday 11:30 AM to 8:00 PM * Some OT and vacation coverage will be required * VIP Route Accounting System experience preferred * 1-year administrative experience preferably in an operations environment * Strong attendance record and ability to work nights and some holidays * Strong problem-solving abilities * Strong verbal and written communication skills * Highly self-motivated and able to work additional hours as necessary * Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail * Proficiency in MS Office to include Word and Excel * Strong Math skills
    $47.5k yearly 29d ago
  • Library Operations Coordinator

    Kettering University 4.3company rating

    Operations associate job in Flint, MI

    Provides support for public service positions when library staff members are absent. Performs other duties as assigned or requested. Preferred Qualifications A good sense of academic library operations and services and how the library supports the students and the larger University. Experience with the Banner financial system. Knowledge of the Alma/Primo Library platform. A love of libraries and special collections and service to an academic community.
    $40k-51k yearly est. 60d+ ago
  • Quality Operations PWT Specialist

    FCA Us LLC 4.2company rating

    Operations associate job in Auburn Hills, MI

    The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants. For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants. For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch. This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants. Job Description: Strategy & Leadership: Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount. Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives. Standards & Systems Development: Develop, deploy, and manage quality processes for both current production and launch programs. Own the quality standard approval process and document control. Represent Stellantis in external quality standardization bodies (ISO/IATF). Electrification & Innovation: Lead the development of Electrified PS quality systems, processes, and control strategies. Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club) Continuous Improvement & Training: Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects. Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals. Support plants with Quality Workstation Standard Applications and W2B initiatives. Collaboration & Support: Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering. Support plants directly through Gemba walks, benchmarking, and tailored coaching. Challenge, Stakes & Results to be Produced: Assess Plants launch readiness within milestone MOQ Project review of milestone assessment within Project Team. Countermeasures validation Support to plants on Standards & Launch Best Practice application on new program Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs Key Decisions: Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program. Escalate when needed for the Quality compliance and company interest. Validate temporary solution in front of detected issue. Establish the direction to follow in case of roadblocks. Give team the direction to develop and implement Quality culture and innovation in new programs.
    $65k-97k yearly est. 2d ago
  • Quality Operations Specialist

    Welbehealth

    Operations associate job in Lansing, MI

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 6d ago
  • People Operations Specialist

    Niowave 3.5company rating

    Operations associate job in Lansing, MI

    Summary/objective Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion. The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome. This role is critical to the sustainability and business continuity of the department. Essential Functions Human Resources Information System (HRIS) Management Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination). Maintain the integrity and confidentiality of People Operations files and records. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law. Maintain internal process trackers for checks & balances systems. Collect and process new hire paperwork, both physical and electronic files Process status updates for staff members (title, compensation, one-time awards, etc.) Assist with the annual career planning/compensation review process Maintain data analytics for business awareness and decision making. Benefits, Time-Off, & Payroll Communication & Systems Management Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information Assist with coordination of open enrollment period Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing. Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability. Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.) In collaboration with Talent Engagement Team Schedule and assist with candidate interviews. Schedule and assist with new hire orientations. Acquire background checks and employee eligibility verifications. Prompt new hires for document completion in the HRIS for onboarding. Perform other duties as assigned Specific Functions Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department. In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations. Serve as point of contact for working groups; organize and share relevant documentation and reports with project team. Competencies Analytical and problem-solving skills Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken. Understanding of how to integrate into a new team/organization Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint Extremely attentive to details, particularly with written communications, and PowerPoint presentations. Ability to anticipate needs and use good business judgment in escalating priority issues. Extremely confidential; experienced in handling highly sensitive information discreetly. Accountable, responsible, and able to work independently. Very flexible, able to pivot quickly as priorities change. Required Education and Experience Bachelor's degree in Human Resources or equivalent education/experience Preferred Education and Experience 3+ years Human Resources experience in a highly technical environment Experience with HRIS and ATS platforms and systems SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds Position Type/Expected Hours of Work Full-time position. Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed. Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $52k-82k yearly est. 60d+ ago
  • Operations Coordinator

    Trivium 3.9company rating

    Operations associate job in Royal Oak, MI

    Job DescriptionJob Title Life Manager / Executive Assistant to the Founder (Path to Chief of Staff) Hybrid - Primarily in-person, with remote flexibility as needed - About Neametric We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue. This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth. Role Overview This is not a traditional Executive Assistant role. This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you. You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction. If you need to be told what to do, this role is not for you. Key Outcomes (What Success Looks Like) Buy back at least 10 hours per week of the Founder's time Enforce structure, routines, schedules, and follow-through Ensure nothing falls through the cracks-business or personal Founder focuses on sales, growth, authority, and networking only Everything else is handled, tracked, documented, and reported Core Responsibilities1. Founder & Executive Management Own and manage the Founder's calendar, schedule, priorities, and routines Create and enforce a structured daily and weekly schedule Ensure meetings are prepared for in advance (agenda, notes, assets ready) Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed Actively tell the Founder what needs to be done-not ask 2. Business Operations & Reporting Liaise with department heads to: Track progress Ensure deliverables are met Collect reports and KPIs Consolidate reporting so the Founder receives clear, concise summaries Track onboarding, training, and readiness of new hires (e.g., sales closers) Ensure documentation, SOPs, and processes are maintained and followed Identify inefficiencies and propose solutions proactively 3. Project & Task Management Own execution of ongoing and new projects Ensure no project stalls due to lack of follow-up Coordinate across teams using tools like: Slack Google Workspace Asana / Monday.com HubSpot (or similar CRM) Track deadlines, priorities, and dependencies 4. Personal & Household Management Manage personal logistics for the Founder and spouse: Appointments Travel planning Errands Household needs Coordinate: Home maintenance Vendors Groceries and household orders Ensure family commitments (kids' schedules, events, pickups) are handled Remove all personal distractions from the Founder's plate 5. Authority & Growth Support Schedule and organize: Networking activities Authority-building initiatives Social media and brand activities Ensure assets, time blocks, and follow-through are in place Keep the Founder focused and accountable to long-term growth initiative. Requirements This role requires senior-level maturity and experience. Must-Have: Minimum 3 years experience in: Executive Assistant Life Manager Operations Manager Chief of Staff-type roles Proven experience supporting high-performing, Type-A executives Strong operational, organizational, and project management skills High emotional intelligence and confidence Ability to push back, set boundaries, and enforce structure Logical thinker and strong problem solver Comfortable managing both business and personal matters Tech-savvy and fast learne Strongly Preferred: Experience in fast-paced, entrepreneurial, or agency environments Background in operations, project management, or business management Required Skills & Tools Slack Google Workspace Asana, Monday.com, or similar CRM familiarity (HubSpot or equivalent) Calendar and task management systems Strong documentation and reporting skills Personality Fit (Critical) Extremely organized Calm under pressure Not intimidated by strong personalities Direct, assertive, and confident Proactive, not reactive Takes ownership and accountability Career-oriented (this is not a short-term role) Work Schedule Full-time On-site: 8:30 AM - 5:00 PM Flexibility required when needed Hybrid/remote flexibility when Founder is traveling Benefits Compensation & Benefits Salary: $50,000 - $70,000 base (depending on experience) Performance-based bonuses Paid time off Growth path to Chief of Staff Potential to build and manage a support team Initial 1099 with transition to W-2 for the right candidate
    $50k-70k yearly 8d ago
  • Store Operations Specialist

    at Home Group

    Operations associate job in Zilwaukee, MI

    @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $43k-71k yearly est. Auto-Apply 60d+ ago
  • Quality Operations PWT Specialist

    Stellantis

    Operations associate job in Auburn Hills, MI

    The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants. For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants. For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch. This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants. Job Description: Strategy & Leadership: Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount. Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives. Standards & Systems Development: Develop, deploy, and manage quality processes for both current production and launch programs. Own the quality standard approval process and document control. Represent Stellantis in external quality standardization bodies (ISO/IATF). Electrification & Innovation: Lead the development of Electrified PS quality systems, processes, and control strategies. Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club) Continuous Improvement & Training: Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects. Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals. Support plants with Quality Workstation Standard Applications and W2B initiatives. Collaboration & Support: Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering. Support plants directly through Gemba walks, benchmarking, and tailored coaching. Challenge, Stakes & Results to be Produced: Assess Plants launch readiness within milestone MOQ Project review of milestone assessment within Project Team. Countermeasures validation Support to plants on Standards & Launch Best Practice application on new program Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs Key Decisions: Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program. Escalate when needed for the Quality compliance and company interest. Validate temporary solution in front of detected issue. Establish the direction to follow in case of roadblocks. Give team the direction to develop and implement Quality culture and innovation in new programs.
    $43k-71k yearly est. 2d ago
  • Escrow Operations Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Operations associate job in Pontiac, MI

    The Escrow Operations Specialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements, handling tax and insurance disbursement inquiries, and providing support regarding payment changes. The specialist must have a strong understanding of mortgage servicing operations, particularly escrow analysis, and provide accurate, empathetic, and efficient customer service via phone and written communications. WHAT YOU WILL BE DOING * Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.• Maintain compliance with federal, state, and investor servicing requirements. WHAT WE NEED FROM YOU Must-Have Qualifications:• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.• Excellent communication skills with the ability to explain complex concepts clearly and calmly.• Strong attention to detail, problem-solving, and analytical skills.• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics. Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms.• Bilingual (English/Spanish) skills a plus.• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA). THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $41k-53k yearly est. Auto-Apply 20d ago
  • Operations Excellence Specialist

    Transform Automotive

    Operations associate job in Utica, MI

    Job Description WHAT YOU'LL DO The Operational Excellence Specialist supports the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency. Duties and Responsibilities Works with the business excellence and other teams to improve systems Capture real-time measurement data for MRO, capital and cost saving initiatives Provide appropriate reporting analytics on continuous improvement initiatives and metrics Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met Leverage/benchmark best practices and drive implementation across the organization Drive measureable improvements by identifying opportunities to remove waste Function as a resource for continuous improvement methodologies across all divisions Guide and challenge cross-functional teams in developement and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management Ability to challenge the status quo and comfortable with managing ambiguity Works with the business excellence and other teams to improve systems Recognized as SME (Subject Matter Expert) in Lean Manufacturing Assist with the integration of the company Lean Performance System Support manufacturing continuous improvement initiatives that drive plant and company performance improvements Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives WHAT YOU'LL NEED TO SUCCEED Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams Strong influencing/persuasive skills with a demonstrated ability to influence Exceptional change management skills, specifically the ability to influence and promote cultural change Strong data analytic capabilities for reporting Exceptional analytical/statistical troubleshooting skills Understanding of Shingo Lean methodology and approach Change management, specifically the ability to influence and promote cultural change Strong influencing/persuasive skills with a demonstrated ability to influence Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills Education BS/BA Degree or equivalent from an accredited college or university Experience Experience with the manufacturing methodologies and practices Experience leading and educating on Lean methodologies and Kaizen events Systemic problem solver, with experience implementing solutions with root cause analysis Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment 5 years of leadership experience in managing a team, developing, and motivating staff Background in manufacturing, preferable within a Tier 1 Automotive supplier WHAT'S IN IT FOR YOU? Employee Stock Ownership Plan Incentive Bonus Medical, Vision, Dental Prescription Drug Plan 401K Pet Insurance Paid Vacation & Holidays Short-Term Disability Tuition Reimbursement Health and Wellness Reimbursement Employee Recognition Discount Programs
    $43k-71k yearly est. 20d ago
  • Executive Operations Coordinator

    Zenefitness 85310

    Operations associate job in Farmington Hills, MI

    Executive Operations Coordinator The Boys & Girls Clubs of Southeastern Michigan (BGCSM) is committed to promoting safe, positive and inclusive environments for all. BGCSM prohibits discrimination and harassment against its youth, teens, employees, applicants for employment, customers, and volunteers - of every race, ethnicity, gender, gender expression, sexual orientation, ability, socio-economic status, and religion. About BGCSM For 96 years, Boys & Girls Clubs of Southeastern Michigan (BGCSM) has been serving youth and their families in and around Detroit, fulfilling our mission to enable youth to become career, start-up, and homeowner ready. BGCSM serves 21,000 people annually including 14,000 registered members across three counties. Our multi-generational approach provides youth with an ecosystem of places, programs and partners committed to helping them move toward self efficacy. BGCSM's long-term goal is to become an economic mobility hub providing the resources and opportunities needed for youth, families, and entrepreneurs to climb the mobility ladder while driving neighborhood revitalization. To learn more about BGCSM visit ************* and follow us on social media on Instagram, Facebook and Twitter. BGCSM is looking for a dynamic Executive Operations Coordinator. Please see the following details: PRIMARY FUNCTION: The Executive Operations Coordinator handles administrative and operational systems and procedures to support organizational achievement of its program and operations goals, along with providing support to organization senior leadership. Serves as a liaison with vendors and suppliers to maintain equipment, office & program supplies. Maintains office calendar of events, and assists daily with the workflow of the operations, finance, resource development and marketing departments. Trains staff in office procedures and equipment use. Maintains financial spending records and oversees membership database. KEY ROLES (Essential Job Responsibilities): Provide daily support and assistance to senior leadership in daily operations and management of the organization. Serve as liaison between Headquarters departments and Club sites, assisting in organizational logistics related to travel, meetings, deliveries, events and daily activities of senior leadership & Club sites. Manage operations databases, membership records & reports, and upkeeping of operations-related financial records & procedures. Produce operations and financial reports as needed and aide in formulation of procedures. Process requests from, and respond to, external stakeholders, community partners, volunteers, members, families and others, addressing concerns and directing individuals to the appropriate person as needed. Ensure a clean, healthy, safe, positive, and fun environment is created and maintained, producing a sense of physical and emotional safety. Ensure that facilities, equipment and supplies are maintained and building concerns are addressed. ADDITIONAL RESPONSIBILITIES: 1. Purchases supplies and equipment, in compliance with child safety and other relevant standards and procedures. 2. Exercise authority in solving problems relating to facility safety and programmatic supplies issues. 3. Maintain accurate records and oversee running of BGCA-required background checks. 4. Assume other duties as assigned to assist in program development, event planning and daily Club operations. RELATIONSHIPS: Internal: Maintain close, daily contact with Club professional staff to ensure a clean, healthy, safe, positive environment is created and maintained, producing a sense of physical and emotional safety, and minimizing risks in the Club's physical environment. Act as liaison between Clubs professional staffs and Headquarters, along with meshing the workflow in-between Operations, Finance, Resource Development and Marketing Departments. External: Maintain contact with Board members, volunteers, community contacts, Club members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor. While not required, it is preferred the individual can lift and move 25 pounds off the floor and around office as necessary. SKILLS/KNOWLEDGE REQUIRED: High school diploma required; Bachelor's degree from an accredited institution of higher education preferred. Combination of education, training and experience equivalent to three years in office administration or organizational operations role/ Demonstrated knowledge of processes related to office management, interpersonal communication and ability to juggle multiple tasks & priorities.
    $32k-47k yearly est. Auto-Apply 60d+ ago
  • Loan Operations Coordinator

    Dynagen Lending

    Operations associate job in Southfield, MI

    Job Type: Full-Time About Us: Welcome to Dynagen Lending, where mortgages meet magic! We're a vibrant, forward-thinking financial services firm that believes in making the home-buying process as smooth and enjoyable as possible. If you have a knack for numbers, a passion for paperwork, and a flair for fun, we want you on our team! Job Description: Are you a detail-oriented dynamo with a love for lending? We're on the hunt for a Mortgage Loan Processor who can juggle documents, crunch numbers, and still keep a smile on their face. With at least 2 years of experience under your belt, you'll be the wizard behind the curtain, ensuring every loan is processed to perfection. What You'll Do: Document Dynamo: Review, verify, and process mortgage loan applications with the precision of a tightrope walker. Compliance Champion: Ensure all paperwork complies with federal and state regulations - because we love staying on the right side of the law. Client Communicator: Keep our clients in the loop, answering questions and providing updates with charm and clarity. Team Player: Work closely with loan officers, underwriters, and other team members to ensure a seamless loan process from start to finish. Problem Solver: Tackle any issues that arise during the loan process with a calm, can-do attitude. What You Bring: Experience: At least 2 years of experience in mortgage loan processing. You know the drill! Attention to Detail: A keen eye for spotting discrepancies and ensuring accuracy in every document. Communication Skills: Top-notch written and verbal communication skills - you can explain complex processes in a way that makes sense to everyone. Technical Savvy: Proficiency with mortgage software and Microsoft Office Suite. You're comfortable navigating the digital landscape. Positive Attitude: A friendly, upbeat personality that makes working with you a joy. Why You'll Love It Here: Fun Work Environment: We believe work should be fun! Join a team that loves what they do and enjoys doing it together. Career Growth: We're committed to helping our team members grow professionally. Opportunities for advancement abound. Competitive Compensation: Enjoy a competitive salary and benefits package that rewards your hard work. Team Activities: From team lunches to fun outings, we know how to have a good time. Compensation: $40.00 - $60.00 per hour About Us We're not just revolutionizing the industry; we're redefining the way you experience financial services. At Dynagen Lending , we're disrupting the norm to create a space where clients are more than numbers on a balance sheet. Our team of passionate professionals breaks barriers and puts our clients at the forefront. In an industry often characterized by impersonal transactions, we stand out by prioritizing the human connection. It's our unwavering dedication to providing not only top-notch brokerage services but also genuine care for our clients. We understand that each individual has unique financial goals, and we tailor our approach to meet specific needs. Our commitment to transparency, integrity, and client satisfaction has earned us a reputation for excellence.
    $32k-47k yearly est. Auto-Apply 60d+ ago
  • Associate Teacher - GSRP (Great Start Readiness Program) - Contracted through EduStaff

    Oakland Schools Districts

    Operations associate job in Walled Lake, MI

    Associate Teacher - GSRP (Great Start Readiness Program) - Contracted through EduStaff JobID: 13292 Early Childhood/Early Childhood Support District: Brandon School District Additional Information: Show/Hide POSITION: Associate Teacher - GSRP (Great Start Readiness Program) - Contracted through EduStaff - Req 13292 LOCATION: Harvey-Swanson Elementary - Preschool MINIMUM QUALIFICATIONS: * Associate's Degree in Early Childhood Education or Child Development, or a Child Development Associate Credential (CDA). * Awareness of child development theory and practice. * Ability to develop, implement, and monitor age appropriate activities. * Knowledge of social, emotional, cognitive, and physical needs of preschool children. * Good organizational and leadership skills. * Ability to communicate appropriately and effectively with preschool age children, parents, and other staff. ESSENTIAL FUNCTIONS: * Plan, prepare, and implement the HighScope preschool program activities. * Provide instructional support to students in a safe, nurturing environment. * Complete and maintain all necessary paperwork and reports associated with HighScope requirements. * Maintain children and staff files as required. * Conduct required home visits, conferences, and parent meeting. * CPR/first aid certification, physicals, TB, and other requirements according to licensing guidelines. * Attends GSRP home visits twice annually * Participates in parent/teacher conferences twice annually * Perform other duties as assigned by supervising teacher and/or director. REPORTS TO: Program Supervisor WORKDAY/WEEK: Monday - Friday; 7 paid hours per day and a .5 unpaid lunch (7:55am - 3:25pm) STARTING DATE: Starting for the 2025-2026 school year COMPENSATION: $15.00 per hour, contracted through EduStaff POSTING DATE: 08/12/2025 POSTING DEADLINE: Internal: Until Filled External: Until Filled The Brandon Board of Education is committed to a policy of non-discrimination in relation to race, color, sex, age, religion, height, weight, gender identity, marital status, disability and national origin. For all concerns and complaints for issues relating to Title IX, Section 504, the Age Discrimination Act and Title II, please contact Megan Koslowski at 1025 S. Ortonville Road, Ortonville, MI 48462, **************.
    $15 hourly 29d ago
  • Escrow Operations Specialist

    United Wholesale Mortgage 4.6company rating

    Operations associate job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities • Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments. • Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance. • Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues. • Document all interactions and follow-ups in the loan servicing system in accordance with company standards. • Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections. • Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies. • Maintain compliance with federal, state, and investor servicing requirements. Qualifications Must-Have Qualifications: • High school diploma or equivalent required; Associate's or Bachelor's degree preferred. • 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations. • Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures. • Excellent communication skills with the ability to explain complex concepts clearly and calmly. • Strong attention to detail, problem-solving, and analytical skills. • Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite. • Ability to work in a fast-paced, customer-focused environment while meeting performance metrics. Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms. • Bilingual (English/Spanish) skills a plus. • Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
    $41k-53k yearly est. 24d ago

Learn more about operations associate jobs

How much does an operations associate earn in Flint, MI?

The average operations associate in Flint, MI earns between $26,000 and $86,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Flint, MI

$47,000

What are the biggest employers of Operations Associates in Flint, MI?

The biggest employers of Operations Associates in Flint, MI are:
  1. Ryder System
  2. JCPenney
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