Operations clerk vs control clerk

The differences between operations clerks and control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and a control clerk. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $33,365 average annual salary of a control clerk.

The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for a control clerk are data entry, access database, and office equipment.

Operations clerk vs control clerk overview

	Operations Clerk	Control Clerk
Yearly salary	$33,746	$33,365
Hourly rate	$16.22	$16.04
Growth rate	-5%	-5%
Number of jobs	158,449	116,029
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Average age	47	47
Years of experience	2	2

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

What does a control clerk do?

Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.

Operations clerk vs control clerk salary

Operations clerks and control clerks have different pay scales, as shown below.

	Operations Clerk	Control Clerk
Average salary	$33,746	$33,365
Salary range	Between $27,000 And $41,000	Between $25,000 And $43,000
Highest paying City	Boston, MA	Bellevue, WA
Highest paying state	Massachusetts	Hawaii
Best paying company	Ncar - The National Center For Atmospheric Research	UPS
Best paying industry	Manufacturing	Government

Differences between operations clerk and control clerk education

There are a few differences between an operations clerk and a control clerk in terms of educational background:

	Operations Clerk	Control Clerk
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Operations clerk vs control clerk demographics

Here are the differences between operations clerks' and control clerks' demographics:

	Operations Clerk	Control Clerk
Average age	47	47
Gender ratio	Male, 31.7% Female, 68.3%	Male, 25.6% Female, 74.4%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%	Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 7.9% White, 54.7% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between operations clerk and control clerk duties and responsibilities

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Control clerk example responsibilities.

Manage and control via MRP with all ECN and ECO maintnance
Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Complete trace backs of all drug positive animals to the owners and report information to the USDA & FDA.
Inspect company products base on USDA guidelines.
Prepare mail for shipping to USPS postal warehousings
Record incoming automobile titles into the AS400 system.

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Operations clerk vs control clerk skills

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

Common control clerk skills

Data Entry, 31%
Access Database, 7%
Office Equipment, 5%
Computer System, 5%
Purchase Orders, 4%
Word Processing, 4%

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Updated January 8, 2025

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