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The differences between operations clerks and room clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations clerk and a room clerk. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for an operations clerk include customer service, data entry functions and computer system. The most important skills for a room clerk are customer service, data entry, and stock room.
| Operations Clerk | Room Clerk | |
| Yearly salary | $33,746 | $30,787 |
| Hourly rate | $16.22 | $14.80 |
| Growth rate | -5% | -5% |
| Number of jobs | 158,449 | 91,018 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
Operations clerks and room clerks have different pay scales, as shown below.
| Operations Clerk | Room Clerk | |
| Average salary | $33,746 | $30,787 |
| Salary range | Between $27,000 And $41,000 | Between $26,000 And $36,000 |
| Highest paying City | Boston, MA | Spokane, WA |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | Ncar - The National Center For Atmospheric Research | L3Harris |
| Best paying industry | Manufacturing | Government |
There are a few differences between an operations clerk and a room clerk in terms of educational background:
| Operations Clerk | Room Clerk | |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations clerks' and room clerks' demographics:
| Operations Clerk | Room Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.7% Female, 68.3% | Male, 47.0% Female, 53.0% |
| Race ratio | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |